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BPM & Workflow Software

BPM Software (business process management) is an integrated collection of


critical software technologies that enables the control and management of
business processes.

BPM Software emphasizes business user involvement in the entire business


process improvement life cycle, from design through implementation,
deployment, monitoring and ongoing optimization. Instead of reducing reliance
on employees, BPM - Business Process Management software emphasizes the
added value of employee activity coordination and making their business
activities transparent and auditable

Business Process Management Suites enable business stakeholders to monitor all


interactions between human, system and information resources and optimise
behaviour to get the most out of dynamic market events and improve business
performance outcomes.

BPM Software is a model-driven workflow environment that makes the model


executable, while keeping the model as the central focus for future process
changes. The graphical model is actually metadata that is translated by software
into the executed process dynamically.

BPM Software supports the complete business process improvement cycle, from
definition to implementation, monitoring and analysis, and through ongoing
optimization.

As a software infrastructure platform, BPM Software enables business and IT


professionals to work more collaboratively on all business process design,
development, execution and enhancement activities and to close the execution
gap between IT and the business.

BPM Software supports the following process management capabilities:


BPM Software supports modelling and analysis of business processes, including
all aspects of workflow to be managed (that is, tasks, roles, decisions, approvals,
reviews, escalations, collaborations, flows, rules, policies, forms and other
business information objects, events, goals, objectives and scenarios) to identify
the best possible solution design.

BPM Software supports process change at an accelerated rate so that


operational processes are inherently more agile and responsive to changing
market dynamics. Furthermore, business and IT users should be able to change
aspects of the process, both its design and executing transactions with
auditability. (This is often referred to as "round-trip engineering" between the
model and its physical implementation, so that changes made to the model are
easily reflected in the execution and so that changes to the resources executing
the work transactions are easily fed back into the model.)

Low code BPM Software coordinates any type of interaction pattern between
users participating in the business process, system tasks performing work within
the process, and information resources created or consumed in the process,
regardless of where these resources exist. Interaction patterns include human-to-
human, system-to-system, human-to-system, human-to-information content and
content interdependencies.

BPM Software provides participants with the ability to manipulate and manage
various forms of business content (structured and unstructured information)
within the process context, not just as referenced attachments to their work
tasks.

BPM Software supports definition, manipulation and management of business


rules by business and IT users alike.

BPM Software supports user and group collaboration on specific work items in
the process context (in real time and offline).

BPM Software supports monitoring, reporting, analysis and notification of work


activities and business events that affect work, using data about completed work
transactions and in-flight business transaction data (in real time and offline,
potentially for predictive analysis).

BPM Software supports process simulation and optimization of desired business


outcomes by using real-time, historical and estimated data values.

BPM Software enables management of all process artefacts (models, process


definitions, rule definitions, service definitions, executables and more)
throughout the entire process life cycle (discover, define, model, simulate,
deploy, execute, monitor, analyse and optimize) to facilitate reuse and change
management.

Buyers value packaged business content to accelerate their implementation.


Packed business content varies considerably across vendors from sample process
models to rule sets and pre-built user interfaces and even composite process
frameworks that can deliver as much as 70-80% of the total solution. Much of
this content has been free but is increasingly offered on a fee basis.

BPM Software supports these capabilities with an integrated set of composition


technologies that, collectively, deliver a seamless user experience. A well-
architected BPM software enables users to move quickly and fluidly through the
process improvement life cycle from analysis to design to execution to
monitoring to revision with greater collaboration between business and IT
roles than ever before.

BPM Software is most appropriate for processes that have balanced


requirements for the management of people, systems and information and where
management of the interactions and interdependencies among all three aspects
of work is critical to work outcomes.

Market Drivers
Compliance and regulatory issues relating to BPM software. Sarbanes Oxley,
Basel II, HIPAA are primary examples of business regulations that force
organizations to rethink their business processes and internal controls.
Compliance best practices protect business assets. Organizations must be
agile to adhere to new and changing regulations. This requires that key
stakeholders across the enterprise meet a growing array of service level,
business continuity, confidentiality, privacy and security standards by
implementing controls to monitor, manage and alert to possible infractions.

Industry Related Resources

Microsoft BPM software Alliance

The Microsoft Business Process Alliance is comprised of a select, exclusive group


of ISV partners who are focused on creating solutions that further enhance
Business Process Management (BPM) enablement on the Microsoft platform.
Representing the top BPM software solutions in the market, Business Process
Alliance members have demonstrated an ability to simplify complex business
processes into a manageable process life cycle and deliver outstanding value to
customers.

Standards bodies
A global organization of adopters, developers, consultants, analysts, as well as
university and research groups engaged in workflow and BPM
This organization oversees Business Process Modelling Notation (BPMN) and the
Business Process Definition Metamodel (BPDM), among others.

Analysts

An information technology research and advisory company

An independent research company that provides pragmatic and forward-thinking


advice to global leaders in business and technology

Summary
Simply put, BPM software provides organizations more control over their core
functions. BPM software provides the necessary process visibility so
management can make informed business decisions. Ultimately, BPM software
gives one the power to monitor, manage, and quickly manipulate processes in
response to changes in strategy as well as the market.