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NATIONAL HIGHWAY SECTOR SCHEMES FOR

QUALITY MANAGEMENT IN HIGHWAY WORKS

STOCKING AND DISTRIBUTION ACTIVITIES FOR MECHANICAL


FASTENERS
(Applies to Manufacturers, Importers and Distributors of Mechanical
Fasteners)

Published by
Sector Scheme Advisory Committee for Mechanical Fasteners
(SSACMF)

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DOCUMENT CONTROL
Issue Statement

UKAS Issue 1 28 February 2010


UKAS Issue 2 March 2011
UKAS Issue 3 February 2012
UKAS Issue 4 February 2013
UKAS Issue 5 January 2015
Issue 6 [9001:2008] 31 July 2016

Revisions

It is the SSACMFs policy that the issue of any revision to this document shall be an issue of the full
document rather than individual pages. The following gives details of the changes that have been
made in this and previous editions of the document.

Issue Amendment
UKAS Issue 1 First Issue

UKAS Issue 2 Document Control UKAS Issue 2 details added.


Contents Implementation of Issue UKAS 1 changed to Implementation of Issue UKAS 2
Contents Page numbering updated.
Implementation of Issue UKAS 1 Changed to UKAS 2 and implementation details updated.
Introduction Note added regarding BCSA adopting NHSS 3 as a requirement in their model
specification for the purchase of structural bolting assemblies and holding down bolts.
Appendix F Procedure to access CB information on UKAS web site updated.
Appendix F List of CBs accredited updated.
Appendix K c) deleted relating to scope of registration and remaining lines re-lettered
Appendix K Heading Example Model Certificates added.
Appendix K Appendix K Figs 1, 2, 3 Updated to reflect NHSS 0 Part 3 and revised scope of
registration, Fig 4 deleted
Appendix O Content of Appendix removed and reference to NHSS 0 Part 3 added.
UKAS Issue 3 Document Control UKAS Issue 3 details added.
Contents Implementation of Issue UKAS 2 changed to Implementation of Issue UKAS 3
Contents Appendix P FOR MECHANICAL CHARACTERISTICS added to title.
Implementation of Issue UKAS 2 Changed to UKAS 3 and implementation details updated.
Page numbers updated.
3. Terms and Definitions Definitions added for Distributor and Importer and definitions for
Manufacturer, Manufacturers Certificate, Stockist Distributor and Supplier amended to
reflect the definitions given in the Construction Products Regulations (Regulation (EU) No
305/2011).
Clause 4.2.4 (i) b) Product certificates of conformance replaced with Manufacturers
Certificates.
Clause 7.4.2 d) certificate of conformity replaced with Manufacturers Certificate.
Clause 7.4.3 a) certificates of conformity replaced with Manufacturers Certificates.
Clause 8.2.4 Requirements for dimensional characteristics and mechanical characteristics
clarified.
Clause 8.2.5 (i) certificate of conformance replaced with Manufacturers Certificate.
Clause 8.2.5 (iii) certificate of conformance replaced with Manufacturers Certificate and
manufacturers conformance documents replaced with Manufacturers Certificates.
Appendix F SCCS added to list of Certification Bodies accredited for the scheme.

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Appendix L Details relevant to implementation phase of scheme removed and minor updates to
reflect wording from NHSS 0 Part 3.
Appendix P FOR MECHANICAL CHARACTERISTICS added to title.
UKAS Issue 4 Amendments made to reflect wording in NHSS Template document (NHSS 0 - Part3) affecting
the following clauses/paragraphs: Contents page, Copyright, Selection of Certification Body,
Implementation of Issue UKAS 4, Introduction, Scope, Terms and Definitions, 4 to 8 Quality
Management System Requirements Introduction, 4.1, 7.2.3, Appendices F, G, G1, H, J, L, O.
Other Amendments:
Cover sheet (Applies to Manufacturers, Importers and Distributors of Mechanical Fasteners)
added beneath scheme title.
Document Control UKAS Issue 4 details added.
Contents Implementation of Issue UKAS 3 changed to Implementation of Issue UKAS 4
Contents Page numbering updated.
Normative References Re-ordered
Terms and Definitions Definition for CE marked product added.
Terms and Definitions Definition for Manufacturers Certificate revised.
4.2.4 (i) The following records added to the list: product delivery, manufacturer product
instructions and safety information, product recalls.
4.2.4 (ii) & (iii) Record retention periods clarified
7.4.2 List of purchasing information added to, to include: manufacturer and importer details,
marking where relevant, and product instructions and safety information.
7.4.3 a) amended to cover product, b) amended to cover documentation, c) final sentence
clarified with reference to 8.2.4
7.5.3 (ii) Added c) For CE marked product, the ability to identify the Manufacturers and
where applicable the importers name, registered trade name or registered trade mark, and
address.
7.5.5 (ii) Added The documents to accompany the mechanical fastener shall include any
Manufacturer product instructions and safety information in a language that can be easily
understood by users.
8.3 New clause (ii) & (iii) added. Previous (ii) renumbered (vi), Previous (iii) renumbered (iv)
and or importer added. Previous (iv) renumbered (v), and details of any corrective action
taken added, and additional parties added to the Note.
Appendix G1 7.4.3, 7.5.5, 8.3 updated to reflect audit of additional requirements.
Appendix K e) to include a certificate issue and expiry/renewal date added.
Appendix L 2nd paragraph added in the supply after quality and deleted supplied
Document Control UKAS Issue 5 details added.
UKAS Issue 5
Contents
Contents Page numbering updated.
Minor editorial amendments including Chairman changed to Chairperson throughout the
document.
Composition of Sector Scheme Advisory Committee (Lead Certification Body) added after
(SCCS)
Implementation of Issue UKAS 4 changed to UKAS 5 and implementation details updated.
Implementation Note 5 amended to reflect current requirements and include SHW Series 1800.
Introduction Paragraphs numbered.
Scope 1.2 Third paragraph referring to sustainability criteria and H&S and environmental
controls deleted.
Normative References BS EN ISO/IEC 17025:2005 added.
Terms and Definitions Definition for Supply added
7.4.3 c) equivalent test laboratory clarified with reference to BS EN ISO/IEC 17025:2005
Appendix F SGS details added
Appendix H 1.1 names of devolved administrations corrected. SHW Series 1800 added.
Appendix H 2.3 clause references for registration on SOS web site corrected.

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Appendix J3 Reference to Highway Authorities replaced with Client Body.
Appendix O Advice updated
Appendix P Standards updated
UKAS address and contact details updated throughout.
Issue 6
Highways Agency changed to Highways England throughout the document.
[9001:2008]
Document Control Issue 6 [9001:2008] details added.
Contents Implementation of Issue UKAS 5 changed to Implementation of Issue 6
[9001:2008]
Contents Page numbering updated.
Selection of Certification Body Note updated adding reference to the Construction Products
Regulations
Implementation of Issue UKAS 5 Changed to Issue 6 [9001:2008] and implementation details
updated to include reference to Issue 1 [9001:2015] version of the document.
4.2.4 (i) b) & c) inspection documents, technical documentation and product information
added.
7.4.2 b) required inspection document added.
7.4.2 e) technical documentation and product information and note relating to CE marked
product added.
7.4.3 c) reference to a Manufacturer or Supplier registered to this SSD added.
Appendix F Appendix updated.
Appendix G 7. Note relating to the provision of the report updated.
Appendix K Example Model Certificates deleted.
Appendix M Sector Scheme 9A deleted.

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CONTENTS
Page No.

COVER SHEET 1

DOCUMENT CONTROL 2

CONTENTS 5

COMPOSITION OF THE SECTOR SCHEME ADVISORY COMMITTEE 7

EXCLUSION OF LIABILITY 8

COPYRIGHT 8

SELECTION OF CERTIFICATION BODY 8

IMPLEMENTATION OF ISSUE 6 [9001:2008] 8

INTRODUCTION 10

INTERPRETATION OF BS EN ISO 9001:2008 13

1. SCOPE 13

2. NORMATIVE REFERENCE 13

3. TERMS AND DEFINITIONS 14

4 to 8. QUALITY MANAGEMENT SYSTEM REQUIREMENTS 17

APPENDIX A: NOT USED 25

APPENDIX B: REFERENCE AND ASSOCIATED DOCUMENTS 26

APPENDIX C: NOT USED 27

APPENDIX D: NOT USED 28

APPENDIX E: MONITORING AND MEASURING DEVICES 29

APPENDIX F: CERTIFICATION BODIES ACCREDITED FOR STOCKIST 30


DISTRIBUTORS OF MECHANICAL FASTENERS

APPENDIX G: THE ROLE OF THE CERTIFICATION BODIES AND 31


ASSESSOR COMPETENCE

APPENDIX G1: GUIDANCE TO CERTIFICATION BODY ASSESSORS AND 34


INTERNAL AUDITORS

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APPENDIX H: ORGANIZATION ACCEPTANCE AND GUIDELINES FOR 39
NEW ENTRANTS

APPENDIX J1: SCHEME FEEDBACK TO COMMITTEE CHAIRPERSON 40

APPENDIX J2: FEEDBACK TO A CERTIFICATION BODY 41

APPENDIX J3: FEEDBACK TO A CLIENT BODY ON POLICING OF 42


NATIONAL HIGHWAY SECTOR SCHEME REGISTRATION

APPENDIX K: THE INTERPRETATION OF CERTIFICATES ISSUED BY 43


CERTIFICATION BODIES

APPENDIX L: GUIDANCE TO CLIENTS 44

APPENDIX M: GUIDANCE ON REGISTRATION TO OTHER NHSSs FOR 45


ACTIVITIES THAT INCLUDE MECHANICAL FASTENERS

APPENDIX N: NOT USED 46

APPENDIX O: HOW TO REGISTER ON THE SCHEDULE OF SUPPLIERS 47

APPENDIX P: INSPECTION AND TESTING REQUIREMENTS FOR 48


MECHANICAL CHARACTERISTICS

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COMPOSITION OF SECTOR SCHEME ADVISORY COMMITTEE

The following were invited to be members of the Sector Scheme Advisory


Committee.

Certification Bodies Certification Body Group represented by Steel Construction Certification Scheme
(SCCS) (Lead Certification Body) and Lloyds Register Quality Assurance (LRQA)
Clients - Highways England
Industry BCSA (Representatives from BCSA Bolt Group representing the steelwork industry, steelwork
fabricators, stockist distributors of mechanical fasteners, manufacturers of mechanical fasteners)

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EXCLUSION OF LIABILITY
The Sector Scheme Advisory Committee for Mechanical Fasteners (SSACMF)

1 have and accept no liability whatsoever for any failure of any system or systems assessed under
this Sector Scheme Document (SSD) or for the quality, fitness for purpose, or safety of any
product or service which is the subject of such assessment,

2 do not provide any representation or warranty as to any aspect of any such system, product or
service, and

3 hereby expressly exclude all and any liability or responsibility (however alleged to arise) for or in
connection with the provision of any service or product or any use of any product, all and any
such liability or responsibility attaching exclusively to the producer (or user as the case may be)
thereof.

COPYRIGHT
Permission is granted to reproduce and distribute this Sector Scheme Document subject to the restriction
that the complete document must be copied without alteration, addition or deletion. This is subject to
material not being used in a derogatory manner or in a misleading context. The source of the material
must be acknowledged as SSACMF copyright and the title of the document must be included when being
reproduced as part of another publication or service.

SELECTION OF CERTIFICATION BODY


It is important to note that due to the specific requirements for assessor competence required by this
Sector Scheme a technical expert may be appointed by the SSACMF to assist United Kingdom
Accreditation Service (UKAS) in the assessment of Certification Bodies as described in Appendix G.

Prospective companies seeking registration under this Sector Scheme shall ensure that they engage a
Certification Body specifically accredited to assess against the requirements of this SSD. Advice for
Organizations acceptance is contained in Appendix H.

Note: Where the Construction Products Regulations apply and CE Marking is a requirement, this can
only be applied following successful evaluation of the factory production control by a notified body.
(Notified Bodies are appointed by the relevant authority in a member state of the European Union and
notified to the European Commission. In the UK the relevant authority for notification under the
Construction Products Regulations is the Department for Communities and Local Government,
(DCLG)).

IMPLEMENTATION OF ISSUE 6 [9001:2008]


This National Highway Sector Scheme (NHSS) replaced the existing accepted Certification Body
schemes for industrial fasteners (Scheme 3).

This issue of the SSD can be implemented immediately from the date of publication on the UKAS
website for assessments in accordance with BS EN ISO 9001:2008.

Assessments against the previous issue of the SSD will continue to be valid until the following
assessment carried out by the accredited Certification Body.

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Assessments against this issue of the SSD (or a later updated version), which relates to BS EN ISO
9001:2008, will continue to have validity until September 2018 when the 2008 version of ISO 9001 will
become obsolete. Issue 1 [9001:2015] (or a later updated version) of this SSD is available for
assessments in accordance with BS EN ISO 9001:2015.

Note 1: Following publication of the document the Organization should implement the changes in time
for their surveillance visit or assessment visit by the Certification Body.

Note 2: The Certification Body should assess the Organization against the latest edition of the scheme
within 14 months of its publication.

Note 3: Where the surveillance/assessment visit of an Organization occurs within two months of the
publication of a revision, such assessment maybe undertaken against the previous edition subject to
compliance with Note 2 above.

Note 4: The NHSS document is date specific, however the Organization shall have procedures in
place to ensure that the latest version is always available. Organizations should be aware that
utilisation of internet search engines may result in out of date references being identified/called up.

Note 5: The Sector Scheme has been listed in Appendix A and Series 1800 of the Specification for
Highway Works as a means of satisfying a mandatory requirement relating to the supply of mechanical
fasteners.

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INTRODUCTION
1. This Sector Scheme Document (SSD) relates to the quality management system
requirements for Organizations that are involved in the stocking and distribution of mechanical
fasteners that are to be supplied to a Customer for use in infrastructure assets. It sets out to identify a
common interpretation of BS EN ISO 9001:2008 for Organizations and Certification Bodies engaged in
the sector.

2. This Sector Scheme is one of the series of NHSSs, which are bespoke integrated
management schemes within an ISO 9001:2008 framework that have been developed to interpret BS
EN ISO 9001:2008 as it applies to a particular activity/industry within the United Kingdom.

3. Separate technical advisory committees for each activity within the sector provide advice to
UKAS and expert representation is drawn from all sides of industry. Each NHSS technical advisory
committee interprets BS EN ISO 9001:2008 in relation to the requirements of their particular activity
and comes to a consensus on the minimum levels of workmanship, services, products, testing, and
the training and competency of operatives needed to meet specification requirements as well as
auditor qualification and requirements in respect of Environmental Management Systems (EMS) and
other management systems. The details are contained in the individual SSDs. Following the
publication of a revised BS EN ISO 9001, the committees will review their documents to ensure
alignment with the revised BS EN ISO 9001 and that the SSD does not conflict with the national
standard prior to withdrawal of the previous edition of the standard.

4. The individual NHSS technical advisory committees are overseen by the Highways Sector
Scheme Liaison Group. This group provides a forum for discussion on the effectiveness of the Sector
Schemes and co-ordinates developments so that they can be uniformly taken forward by each of the
NHSS technical advisory committees. It is also the venue where dialogue with UKAS and the
Certification Bodies on the application of the Sector Schemes takes place.

5. NHSSs together with BS EN ISO 9001:2008 are designed to:


Provide an industry benchmark
Ensure that all processes are planned
Provide a basis for continuous improvement
Focus on quality as an objective
Reduce costs for Client and contractor
Provide and maintain a properly trained and competent workforce
Involve all sides of industry in scheme ownership within a partnership framework
Provide the basis for the technical knowledge and experience that Certification Body auditors
will use in the sector concerned
Promote confidence in quality management systems through provision of a robust transparent
system
6. The Sector Scheme shall apply only where specified by the Client in their Contract for the
supply of mechanical fasteners for use in infrastructure assets.

7. In using this Sector Scheme users shall use best practice in specifying any other relevant
NHSSs as appropriate to the nature of the work being undertaken (eg NHSS 20).

8. It should also be noted that NHSSs are mandatory for Highways England contracts and
suppliers shall demonstrate compliance with the requirements of BS EN ISO 9001:2008 and this SSD
as part of their continual improvement within their BS EN ISO 9001:2008 registration. It is anticipated
that other highway authorities that use the Specification for Highway Works as the basic document for
procuring highway works will also require compliance with BS EN ISO 9001:2008 and this SSD. Other
owners of transportation infrastructure may also require their suppliers to comply with this Sector

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Scheme, for example Network Rail.

9. In their Model Specification for the Purchase of Structural Bolting Assemblies and Holding
Down Bolts the BCSA has made compliance with this Sector Scheme a requirement for suppliers and
distributors of mechanical fasteners.

10. The SSD is a live document with the SSACMF meeting at least once a year to develop it as
appropriate. Those using the document should always ensure that they have the current version of the
document. The SSD may be obtained by visiting the UKAS website (www.ukas.com) from where the
document can be freely downloaded.

11. Lantra hosts a list of Organizations registered to this sector scheme on their web-site
(www.lantra-awards.co.uk/schedule-of-suppliers). This is a self registration list and it is a requirement of
this scheme that Organizations annually register their details on this website and keep them up to
date. Certification Bodies will check that the Organization is registered on the website together with all
relevant information, including a pdf copy of the certificate of registration that the Certification Body
issues, prior to annual and surveillance visits.

12. Scheme Feedback

i. Any observations or feedback relating to the operation of this document and the scheme should
be addressed using the procedures given In Appendices J1, J2 or J3 as appropriate. Appendix
J1 is to be used for observations and general queries concerning the document and general
feedback. Appendix J2 relates to the assessment process carried out by Certification Bodies.
Appendix J3 relates to policing of the scheme.

ii. Completed J1 forms should be sent to the Committee Chairperson at the address given on the
form.

iii. Note: J1 forms will be sent on receipt by UKAS to the relevant scheme secretary or chairperson
for consideration. In many instances J1 forms can be responded to without the need for them to
be considered by an NHSS committee, those requiring a more detailed response will be dealt
with at the next meeting of the committee as part of the review of the document. If the J1 form
contains information that is critical, then exceptionally action can be taken prior to the meeting by
the chairperson for instance by arranging an extraordinary meeting of the NHSS advisory
committee. The secretary will normally advise the originator of receipt of the J1 document and
when the next meeting is expected to be held.

iv. Completed J2 forms should be sent directly to the relevant Certification Body.

v. Completed J3 forms should be sent to the relevant Client Body or HSE as appropriate and
indicated on the form.

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13. Contact

The SSACS Secretary can be contacted via UKAS at the following address:

The Secretary
Sector Scheme Advisory Committee for Mechanical Fasteners
c/o UKAS
2 Pine Trees
Chertsey Lane
Staines-upon-Thames, TW18 3HR

Email: info@ukas.com
Tel: 01784 429000

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INTERPRETATION OF BS EN ISO 9001:2008
1. SCOPE

1.1 General

This SSD together with BS EN ISO 9001:2008 describes the quality management system
requirements relating to the stocking and distribution of mechanical fasteners that are to be
established by Organizations that stock and distribute mechanical fasteners and supply them to a
Customer for use in infrastructure assets. All requirements of this SSD are generic and are
intended to be applicable to all Organizations regardless of type, size and product provided. This
SSD does not include quality management system requirements relating to the manufacture of
mechanical fasteners.

This SSD interprets the requirements of British Standard BS EN ISO 9001:2008 and shall be
read and implemented in compliance with that Standard.

The SSD shall be referenced on the Certificate of Registration issued by the Certification Bodies
(see Appendix K).

1.2 Application

This SSD is applicable to the supply of mechanical fasteners to be used in infrastructure assets
in work on new and existing assets. It is applicable to all mechanical fasteners used in both
permanent and temporary connections and to work undertaken in the workshop and on site.

This Sector Scheme applies to Organizations that manufacture mechanical fasteners or obtain
mechanical fasteners from a Manufacturer or supplier and who may transport them, store them,
rework them, modify them or split them into smaller quantities, and supply them to a Customer
for use in infrastructure assets

2. NORMATIVE REFERENCE

The normative reference documents are

BS EN ISO 9000:2005 Quality Management Systems Fundamentals and Vocabulary

BS EN ISO 9001:2008 Quality Management Systems Requirements

BS EN ISO 9004:2009 Managing for the sustained success of an organisation A quality


management approach

BS EN ISO 3269:2001 Fasteners Acceptance Inspection

BS EN ISO/IEC 17025:2005 General requirements for the competence of testing and


calibration laboratories

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3. TERMS AND DEFINITIONS

For the purpose of this SSD the following definitions shall apply.

CE marked product A mechanical fastener for which a declaration of performance is


required to be drawn up by the Manufacturer in accordance with the
Construction Products Regulations (Regulation (EU) No 305/2011
of the European Parliament and of the Council). (See also definition
for Manufacturers Certificate)

Certificate of A certificate issued by a UKAS accredited Certification Body (or


Registration: equivalent) certifying that the holder operates a Quality
Management System complying with BS EN ISO 9001:2008 and
this SSD. (See Appendix K)

Client: The owner or manager of the transportation infrastructure asset.

Contract Specification: The specification for the mechanical fastener included in the
contract.

Customer: The body purchasing the mechanical fasteners from the


Organization, for use in infrastructure assets.

Distributor Any natural or legal person in the supply chain, other than the
Manufacturer or Importer, who makes a mechanical fastener
available on the European Union market.

Importer Any natural or legal person established within the European Union,
who places a mechanical fastener from a country outside the
European Union, on the European Union market.

Infrastructure assets Includes but is not limited to highway and rail bridges, gantries,
masts, columns, signal posts, electrification masts, station
structures, buildings and toll booths. Does not include traffic signs
to BS EN 12899 Pt 1, or vehicle restraint systems to BS EN 1317.

Lot As defined in the standard appropriate for the mechanical fastener


under consideration.

Manufacturer Any natural or legal person who manufactures or modifies a


mechanical fastener or who has a mechanical fastener designed or
manufactured, and markets the mechanical fastener under their
name or trademark. A Manufacturer may be registered to this SSD
for stocking and distribution activities.

Manufacturers The declaration of performance issued by the Manufacturer for the


Certificate mechanical fastener, which for CE marked product shall be in the
language or languages required by the Member State of the
European Union where the mechanical fastener is to be made
available.

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Mechanical Fastener; The component and or assembly used to mechanically connect two
Product or more elements. An assembly shall be as defined in the
appropriate standard.

Organization: The Manufacturer of mechanical fasteners or the stockist


distributor of mechanical fasteners, who shall be assessed against
this SSD for stocking and distribution activities, and who supplies
mechanical fasteners to the Customer.

Quality Management The Organizations structure, responsibilities, procedures,


System: processes and resources for implementing quality management.

Quality Manual: The document that specifies the quality management system and
the documentation to be used.

Quality Policy: The overall quality intentions and direction of an Organization as


regards quality as formally expressed by top management.

shall: Used to indicate a requirement strictly to be followed in order to


conform to the standard and from which no deviation is permitted.
(See ISO/IEC Directives Part 3:1997, Annex E) (reference
guidance on terminology used in ISO 9001 and ISO 9004.)

SSACMF: Sector Scheme Advisory Committee for Mechanical Fasteners.

splitting The separation of mechanical fasteners belonging to the same lot


into smaller quantities.

stockist distributor An Importer or Distributor of mechanical fasteners. A stockist


distributor may be an Organization or Supplier within the supply
chain of mechanical fasteners. (See Supply Chain Diagram Below)

Supplier A stockist distributor, who may be registered to this SSD, who


supplies mechanical fasteners to the Organization. (See Supply
Chain Diagram Below)

Supply The making available of the necessary information, services,


products and/or materials to meet the requirements specified in the
contract.

UKAS United Kingdom Accreditation Service (The United Kingdom


National Accreditation Service) or any recognised European Union
National Accreditation Body or any equivalent International
Accreditation Forum (IAF) Multi-Lateral Agreement (MLA) signatory
with a scope that includes this sector scheme.

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APPLICATION OF DEFINITIONS TO THE MECHANICAL FASTENER SUPPLY
CHAIN.

NHSS 3 Definitions (See Section 3)

Manufacturer Supplier Organization Customer

(May be NHSS 3 (May be NHSS 3 (Must be NHSS 3


Registered) Registered) Registered)

Manufacturer
(stocking and Steelwork
distribution Contractor
activities)

Steelwork
Manufacturer Stockist Distributor
Contractor

Steelwork
Manufacturer Stockist Distributor Stockist Distributor Contractor

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4 to 8 QUALITY MANAGEMENT SYSTEM REQUIREMENTS
INTERPRETATION OF BS EN ISO 9001:2008
Introduction

The following sections should be read in conjunction with the requirements of BS EN ISO
9001:2008.
Clause/Paragraph numbers in this section reference appropriate paragraphs of BS EN ISO
9001:2008. Where no specific interpretation is recorded under a heading this means that it is
not considered necessary to provide an interpretation for that clause.
The interpretations given below are to assist in the clarification of the BS EN ISO 9001:2008
text for the relevant activity, no inference should be made that BS EN ISO 9001:2008
requirements are diluted or deleted because of this interpretation.

4 Quality Management System

4.1 General Requirements

(i) The Organization shall operate a quality management system to BS EN ISO 9001: 2008 and
this SSD.

(ii) The Organization shall record their registration to this sector scheme on the Schedule of
Suppliers website www.lantra-awards.co.uk/schedule-of-suppliers immediately following
confirmation of their accreditation to the sector scheme from the Certification Body and
thereafter annually. Guidance on how to record registration to this sector scheme on the
Schedule of Suppliers website is given in Appendix O.

4.2 Documentation Requirements

4.2.1 General

The Organization shall ensure that personnel have access to quality management system
documentation and are aware of relevant procedures appropriate to their responsibilities.

4.2.2 Quality manual

Documented procedures shall be clearly referenced to the requirements of BS EN ISO 9001


and the requirements of this sector scheme.

4.2.3 Control of documents

No specific interpretation.

4.2.4 Control of records

(i) The Organization shall typically keep the following records:


a) Customer order including product requirements including any variations, and
product delivery records.
b) Manufacturers Certificates and Inspection Documents.
c) Manufacturers technical documentation, product information, instructions and
safety information.
d) Verification records including records of inspection and testing of mechanical

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fasteners carried out by the Organization (See 7.4.3).
e) Calibration and test records of any test equipment used.
f) Storage control and stock rotation records for time dependent product.
g) Records to enable mechanical fastener traceability (lot traceability) including
following splitting.
h) Product recalls.
i) Non-conformance, corrective action and preventive action records.
j) Complaints and feedback.
k) Manufacturers performance reviews (See 7.4.1).

(ii) Product related records shall be kept for a minimum of ten years after the construction product
has been placed on the market.

(iii) Customer specific records shall be kept for a minimum of ten years unless otherwise required
to be retained for a longer period in the Customer order. Records shall be made available to
the Customer and/or Client as requested in accordance with contract requirements.

(iv) Where records are stored in an electronic form the integrity of the system and the back-up
procedures shall be appropriately validated. These records shall be traceable to the original
documentation

5 Management Responsibility

5.1 Management Commitment

No specific interpretation.

5.2 Customer Focus

No specific interpretation.

5.3 Quality Policy

No specific interpretation.

5.4 Planning

5.4.1 Quality objectives

The quality objectives shall include maximising opportunities for the re-use and recovery of
wastes.

5.4.2 Quality management system planning

No specific interpretation.

5.5 Responsibility, Authority and Communication

5.5.1 Responsibility and authority

No specific interpretation.

5.5.2 Management representative

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The management representative shall have the freedom to resolve matters pertaining to
quality and maintaining product conformity.

5.5.3 Internal communication

No specific interpretation.

5.6 Management Review

5.6.1 General

The Organization shall review the Quality Management System at least once every twelve
months to ensure its continuing suitability and effectiveness to conform to this Sector Scheme.

5.6.2 Review input

No specific interpretation.

5.6.3 Review output

No specific interpretation.

6 Resource Management

6.1 Provision of Resources

The Organization shall be able to demonstrate that it is able to meet its Customer order
commitments.

6.2 Human Resources

No specific interpretation.

6.3 Infrastructure

The Organization shall determine, provide and maintain the infrastructure to confirm and
maintain conformity to product requirements.

6.4 Work Environment

The Organization shall consider all factors that may affect maintaining product conformity
including but not limited to temperature, humidity, lighting and cleanliness.

7 Product Realization

7.1 Planning of Product Realization

No specific interpretation.

7.2 Customer Related Processes

7.2.1 Determination of requirements related to the product

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No specific interpretation.

7.2.2 Review of requirements related to the product

(i) The Organization shall review in a timely manner the Customer order to verify that product
requirements are defined and that they are able to meet those product requirements.

(ii) From the outset and during the progress of fulfilling the Customer order the Organization shall
review:
a) The risks associated with meeting the Customer order including delivery timescales;
and
b) Opportunities for control of risks and performance improvement relating to the
Customer order.

(iii) Where omissions, irregularities or inconsistencies with the Customer order or other
Customer related issues are encountered these shall be brought to the attention of the
Customer for resolution.

7.2.3 Customer communication

The Organization shall have a process in place to record their registration to this sector
scheme on the Schedule of Suppliers website www.lantra-awards.co.uk/schedule-of-suppliers
upon receipt of their certificate issued by their Certification Body to confirm their accreditation
to the sector scheme, and thereafter check its suitability annually.

7.3 Design and Development

Not applicable to this Sector Scheme.

7.4 Purchasing

7.4.1 Purchasing process

(i) Organizations shall:


a) Maintain a register of approved Manufacturers and suppliers of mechanical
fasteners that includes the scope of approval. The scope of approval shall include
maintaining the Manufacturers identification and lot traceability.
b) Periodically review Manufacturers and suppliers performance in meeting specified
purchase requirements; records of these reviews shall be used as a basis for
establishing the frequency of review and level of controls to be implemented.
c) Define the necessary actions to take when dealing with Manufacturers and
suppliers that do not meet specified purchase requirements.
d) Prevent the purchase of counterfeit/suspected unapproved mechanical fasteners

(ii) The Organization shall be responsible for the quality of all products purchased from
Manufacturers and suppliers, including customer-designated sources.

7.4.2 Purchasing information

Purchasing information for mechanical fasteners shall include:


a) The mechanical fastener description or other positive identification.
b) The relevant standards, specifications and required Inspection Document for the
mechanical fasteners.

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c) For CE marked product, requirements for notification of the Manufacturers and
where applicable the importers name, registered trade name or registered trade
mark, and address, which shall be a single point of contact in the case of the
Manufacturer.
d) Requirements for Manufacturer and supplier notification to the Organization of any
non-conforming product which shall include notification of any non-conforming
product that could present a risk (e.g. affects reliability or safety).
e) Requirements for a Manufacturers Certificate (including appropriate marking where
relevant) and/or test reports, together with any Manufacturers technical
documentation (See Note below), product information, instructions and safety
information in a language that can be easily understood by users.
f) Requirements for notification of any specific Manufacturers requirements for
preservation of mechanical fasteners in the condition as supplied by the
Manufacturer.
Note: For CE marked product, this shall describe all the relevant elements related to the
required system of assessment and verification of constancy of performance.

7.4.3 Verification of purchased product

Organizations shall establish, maintain and implement procedures that are suitable for
ensuring that purchased mechanical fasteners meet specified purchase requirements. Such
verification procedures shall include but are not necessarily limited to:
a) Obtaining objective evidence of the authenticity and quality of the mechanical
fasteners such as Manufacturers Certificates and/or test reports from
Manufacturers and/or suppliers.
b) Review of the mechanical fastener documentation to confirm authenticity,
relevance, accuracy and completeness.
c) Inspection and sample testing of the mechanical fasteners upon receipt or evidence
of inspection and sample testing of the mechanical fasteners undertaken by an
independent testing laboratory accredited in accordance with BS EN ISO/IEC
17025:2005 (See Note below), or by a Manufacturer or Supplier registered to this
SSD. The inspection and sample testing shall include verification of dimensional
characteristics and testing of the mechanical characteristics of the mechanical
fasteners. (See 8.2.4)
Note: The accreditation of the testing laboratory shall be by UKAS or equivalent European
accreditation organisation which is party to a multi-lateral agreement (MLA) with UKAS or
any other equivalent International Accreditation Forum MLA signatory with a scope that
includes BS EN ISO/IEC 17025:2005.

7.5 Production and Service Provision

7.5.1 Control of production and service provision

No specific interpretation.

7.5.2 Validation of Processes for Production and Service Provision

Not applicable to this Sector Scheme.

7.5.3 Identification and Traceability

(i) The Organization shall establish, maintain and implement documented procedures to
ensure the identification and traceability of mechanical fasteners by suitable means from

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receipt, during transportation, splitting, storage, packaging, and until delivery.

(ii) The Organizations processes shall include:


a) Maintaining the Manufacturers identification and lot traceability.
b) The ability to identify and trace mechanical fasteners from the same lot.
c) For CE marked product, the ability to identify the Manufacturers and where
applicable the importers name, registered trade name or registered trade mark,
and address.

7.5.4 Customer property

No specific interpretation.

7.5.5 Preservation of product

(i) The Organization shall establish, maintain and implement documented procedures for the
appropriate transportation, handling, storage, splitting and packaging to ensure the
preservation of mechanical fasteners in their condition as supplied by the Manufacturer. The
procedures shall make provisions for:
a) Any Manufacturers recommendations/requirements.
b) Storage control and stock rotation.

(ii) The Organization shall ensure that documents required by the Customer order/specification
to accompany the mechanical fastener are provided when requested by the means
specified by the Customer, and are protected against loss and deterioration. The
documents to accompany the mechanical fastener shall include any Manufacturer product
instructions and safety information in a language that can be easily understood by users.

7.6 Control of Monitoring and Measuring Devices

(i) The Organization shall establish and maintain a register of the monitoring and measuring
devices used in the verification, preservation and supply of mechanical fasteners. Guidance is
given in Appendix E.

(ii) The Organization shall establish and implement processes for the calibration of monitoring
and measuring devices. Where no standard exists, monitoring and measuring devices shall be
calibrated in accordance with the manufacturers instructions or the Organizations own
procedures.

(iii) The Organization shall ensure that environmental conditions are suitable for the calibrations,
inspections, measurements and tests being carried out.

8 Measurement, Analysis and Improvement

8.1 General

Statistical techniques may be applied in inspecting and testing mechanical fasteners so long
as they are statistically valid and appropriate for use.

8.2 Monitoring and Measurement

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8.2.1 Customer satisfaction

No specific interpretation.

8.2.2 Internal audit

Internal audits of the quality management system against this SSD shall include office-
based audits of the processes associated with stockist distribution, at no more than twelve
monthly intervals.

8.2.3 Monitoring and measurement processes

In the event of process nonconformity, the Organization shall:


a) Take appropriate action to correct the nonconforming process,
b) Evaluate whether the process nonconformity has resulted in mechanical fastener
nonconformity,
c) Identify and control any nonconforming mechanical fasteners in accordance with 8.3.

8.2.4 Monitoring and measurement of product

Inspection and sample testing shall be in accordance with BS EN ISO 3269:2001 for
dimensional characteristics, and BS EN ISO 3269:2001 and Appendix P for mechanical
characteristics.

8.2.4.1 Inspection Documentation (Note this is an additional requirement to BS EN ISO 9001:2008)

(i) Mechanical property requirements for mechanical fastener acceptance shall be


documented and include:
a) criteria for acceptance and/or rejection,
b) a record of the measurement results, and
c) type of measurement instruments required and any specific instructions associated
with their use.

(ii) Test records shall show actual test results data.

8.2.5 Evidence of conformance (Note this is an additional requirement to BS EN ISO 9001:2008)

(i) When required by the Customer, a market surveillance authority or competent national
authority, the Organization shall provide evidence of the products conformity to its technical
specifications. This may include conformance documents, such as the original
Manufacturers Certificate and/or the evidence obtained under 7.4.3 in verifying mechanical
fasteners.

(ii) When splitting product, records shall be kept recording amount delivered, purchase order
number and Customer's name.

(iii) When agreed with the Customer, the Organization may provide a Manufacturers Certificate
created by the Organization that references the original Manufacturer's Certificate that are
retained and traceable by the Organization.

8.3 Control of Non-conforming Product

(i) Non-conforming product includes any nonconforming product returned from a customer.

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(ii) The Organization shall establish, maintain and implement documented procedures to
ensure that mechanical fasteners that they consider or have reason to believe are non-
conforming product are not placed or made available on the market and that where the
product presents a risk (e.g. affects reliability or safety), the Manufacturer or the importer and
market surveillance authorities are informed.

(iii) The Organization shall establish, maintain and implement documented procedures to deal with
mechanical fasteners that they have placed or made available on the market and that they
subsequently consider or have reason to believe are non-conforming product. The procedures
shall include as appropriate investigating the non-conformance and taking the necessary
action to bring the mechanical fasteners into conformity, withdrawal, recall and disposal of
non-conforming product.

(iv) The Organization shall ensure, with the Manufacturer or the importer, that similar mechanical
fasteners are not similarly affected and shall where necessary inform the Customer and other
customers of any non-conformities affecting mechanical fasteners already delivered.

(v) In addition to any contract reporting requirements, the Organizations system shall provide
for timely reporting of delivered non-conforming product that may present a risk (e.g. affects
reliability or safety). Notification shall include a clear description of the non-conformity, which
includes as necessary parts affected, Customer and/or Organization part numbers, quantity,
date(s) delivered, and details of any corrective measures taken.
NOTE : Parties requiring notification of non-conforming product may include
Manufacturers, importers, market surveillance authorities, relevant competent national
authorities, suppliers, internal organisations, customers and stockist distributors.

(vi) Disposal of non-conforming product shall be limited to:


- scrap;
- rejection for return to the supplier;
- rejection for revalidation by the Manufacturer;
- submittal to Customer for USE AS IS disposal.
- rework/repair and revalidation by the Organization
Product disposed of as scrap shall be conspicuously and permanently marked, or positively
controlled, until physically rendered unusable.

8.4 Analysis of Data

No specific interpretation.

8.5 Improvement

8.5.1 Continual improvement

No specific interpretation.

8.5.2 Corrective action

No specific interpretation.

8.5.3 Preventative action

No specific interpretation.

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APPENDIX A: REQUIREMENTS FOR QUALITY PLANS
Not used.

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APPENDIX B: REFERENCE AND ASSOCIATED DOCUMENTS

The following documents provide useful guidance:

[1] BS EN ISO 9000:2005 Quality management systems Fundamentals and vocabulary.

[2] BS EN ISO 9001:2008 Quality management systems Requirements.

[3] BS EN ISO 9004:2009 Managing for the sustained success of an organisation A quality
management approach.

[4] BS EN ISO 3269:2001 Fasteners Acceptance Inspection

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APPENDIX C: COMPETENCES
Not used

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APPENDIX D: EXAMPLE REGISTER OF OPERATIVES
Not used

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APPENDIX E: MONITORING AND MEASURING DEVICES
Example Register For Monitoring and Measuring Devices

Equipment & Date Next Calibration


Equipment Calibration Calibration Date of
Unique Reference Calibration Certificate
Specification Control Frequency Calibration
Number Due. Reference

In house calibrations to be in accordance with procedure(s) described in the equipments operating


manual or the Organizations own procedures. Records to be kept on method(s) used and results of
calibration.

All Calibrations (other than in house) shall be certified by accredited/registered Inspection Bodies
providing certification to UKAS traceable standards wherever possible / practical.

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APPENDIX F: CERTIFICATION BODIES ACCREDITED FOR
STOCKIST DISTRIBUTORS OF MECHANICAL FASTENERS

Information on certification bodies accredited against this sector scheme can be found
on the UKAS website www.ukas.com. To identify the certification bodies on the
website:
From the UKAS home page
Left click in the blue FIND box in top right hand corner of the page; this will
open the Search Accredited Organisations page
In the Enter Search Term box type in sector scheme No X ( including the
inverted commas) (see Notes 1 & 2 below)
Left click Search
Left click on the Certification Body results

This then lists the certification bodies that are accredited to NHSS X and their details
can be found by clicking on the appropriate links.

Note 1: X represents the scheme number

Note 2: This process will not identify certification bodies that do not have sector scheme No X in their
scope, but which may have other sector scheme descriptions such as NHSS X or sector scheme
X. To complete the full list of accredited CBs it will be necessary to repeat the process (at least twice)
by typing in other sector scheme descriptions such as nhss X or sector scheme X as appropriate at
bullet point 3. This should then list the certification bodies who are accredited to the scheme and their
details can be found by clicking on the appropriate links.

Note 3: Advice on the current accreditation status of certification bodies to assess against this
document should be sought from UKAS (Tel 01784 429000).

Note 4: The following Certification Bodies are accredited by UKAS to this Sector Scheme at the time of
preparing this issue of the SSD.

Lloyds Register Quality Assurance Limited www.lrqa.com

SGS United Kingdom Ltd www.sgs.co.uk

Steel Construction Certification Scheme Limited www.steelconstruction.org

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APPENDIX G: THE ROLE OF THE CERTIFICATION BODIES AND
ASSESSOR COMPETENCE

1. Role of Certification Bodies

1.1. The independent assessment of conformity of Organizations to the requirements of BS EN


ISO9001:2008 and this SSD relies upon the assessment expertise, competence and capability
of accredited certification bodies.

1.2. The Certification Body role is to ensure, through assessment, that Organizations have
management systems in place which address the enhanced BS EN ISO9001:2008
requirements detailed in this SSD.

1.3. Certification Bodies shall ensure they are all represented by at least one nominated individual
Lead Certification Body (or deputy) who will represent all Certification Bodies at Sector
Scheme Advisory Committee meetings. This does not preclude other Certification Bodies
from attending, as appropriate.

1.4. Certification Bodies shall be represented at the National Highway Sector Scheme Liaison
Committee.

2. Certification Body Accreditation

2.1. To ensure consistency and to demonstrate independent capability, Certification Bodies are
required to be accredited against the requirements of BS EN ISO/IEC17021:2011 by the United
Kingdom Accreditation Service (UKAS) or an equivalent International Accreditation Forum (IAF)
member for assessment and registration of BS EN ISO9001:2008 quality management systems
interpreted in accordance with this NHSS.

3. Assessor and Assessment Team Competence.

3.1. The Certification Body must be able to demonstrate to UKAS that it possesses and can maintain
the necessary assessor experience and technical understanding of stocking and distribution
activities for mechanical fasteners covered in the scope of this Sector Scheme. These
assessment areas shall include, but not be limited to the following:

i) knowledge, understanding and application of this SSD (See Appendix G1).

ii) knowledge of the supply chain in the mechanical fastener supply industry, including the
methods and techniques sufficient to understand the processes employed and the
controls necessary to ensure delivery of conforming product. Typically this would include
knowledge of mechanical fasteners and related stocking and distribution processes.
(Conveyance of this knowledge to auditing teams will be determined by the Certification
Body and will be audited by UKAS).

iii) ability to demonstrate that they have ongoing suitable health and safety training which
shall include appreciation of the risks involved in the stocking and distribution of
mechanical fasteners.

iv) preferably have knowledge of mechanical fasteners, their properties and related
standards, and an awareness of the importance of inspection and testing of the
product.

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3.2. Guidance to Certification Bodies on assessor competence related to this Sector Scheme is
given in the Certification Body guidance document National Highway Sector Scheme
Accreditation, Registration and Assessment Guidance for Certification Bodies NHSS 0 Part
4.

3.3. The Certification Body is responsible for ensuring that the assessment teams possess
demonstrable expertise in the assessment areas detailed above as they relate to the scope of
client activities under assessment.

3.4 Minimum assessor qualifications and competence for assessment of this NHSS, which may
reside in a single individual, or in an assessment team are as follows:

i) International Register of Certificated Auditors (IRCA) Registered ISO9001:2008 Lead


Auditor qualification or Certification Body equivalent and demonstrable expertise in
leading assessment teams.

ii) BS EN ISO9001:2008 assessment experience obtained from assessments of stocking


and distribution activities in at least two different Organizations.

iii) Technical assessment competence of mechanical fastener stocking and distribution


activities.

iv) knowledge, understanding and application of this SSD.

v) knowledge of the supply chain in the mechanical fastener supply industry, including
the methods and techniques sufficient to understand the processes employed and the
controls necessary to ensure delivery of conforming product. Typically this would
include knowledge of mechanical fasteners and related stocking and distribution
processes. (Conveyance of this knowledge to auditing teams will be determined by the
Certification Body and will be audited by UKAS).

vi) ability to demonstrate that they have ongoing suitable health and safety training which
includes appreciation of the risks involved in the stocking and distribution of
mechanical fasteners.

vii) preferably have knowledge of mechanical fasteners, their properties and related
standards, and an awareness of the importance of inspection and testing of the
product.

4. Conduct of Assessments.

4.1. Certification Bodies shall ensure that an adequate proportion (50%) of the initial and continuing
assessment duration is devoted to assessing operational activities at all locations where
stocking and distribution activities covered by the scope of this Sector Scheme are being
undertaken from.

4.2. Certification Bodies shall make every endeavour to ensure that during a three year certification
cycle there is evidence of assessment of all activities covered by the Organizations scope of
registration. Certification bodies shall undertake surveillance visits at intervals of not greater
than one year.

5. Format and Content of Registration Certificates.

5.1. Certificates of registration issued by Certification Bodies, which include within the scope of

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registration reference to compliance with this Sector Scheme, shall be in a format and contain
the content detailed in Appendix K of this SSD.

5.2. The National Highway Sector Scheme Logo shall be included in any Certificate of Registration
which has this Sector Scheme detailed in the Scope of Registration. The logo shall only be used
and applied in the manner detailed in any conditions of use which may be published from time
to time.

6. National Highway Sector Schemes Schedule of Suppliers.

6.1. Certification Bodies shall monitor the National Highway Sector Schemes Schedule of Suppliers
posted on the Schedule of Suppliers website www.lantra-awards.co.uk/schedule-of-suppliers to
ensure equivalence between their clients registered to this Sector Scheme and the listed
Organizations.

6.2. Certification Bodies shall provide to National Highway Sector Schemes Schedule of Suppliers
administrator at Lantra details of registered Organizations whose scope of registration against
this Sector Scheme has ceased to be applicable within 10 working days of that situation
occurring.

6.3. Certification Bodies shall audit the Organization to ensure that the Organization has recorded
their NHSS registration on the Lantra Schedule of Suppliers web-based register (See 4.1(ii) and
7.2.3 of this SSD).

7. Reporting on Sector Scheme Performance.

7.1. Each Lead Certification Body accredited for this Sector Scheme shall provide to the Chairperson
of the SSACMF a summary report which includes as a minimum:

a) observations and comments on the implementation and assessment findings related to the
Sector Scheme including any omissions or deficiencies in its scope.

b) recommendations for improving/clarifying the SSD

c) feedback on deficiencies against contract documentation

d) a list of Organizations whose scope of registration includes this Sector Scheme for comparison
against the Schedule of Suppliers

Note: This report shall be available a week before each National Highway Sector Scheme Committee
meeting, so that it may be considered during the Committee meeting.

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APPENDIX G1: GUIDANCE TO CERTIFICATION BODY ASSESSORS
AND INTERNAL AUDITORS
Section 1 - General Information

The certification body group (reporting to the Highways Liaison Committee) has proposed that an e-
learning programme for assessors based on the information provided by the individual National
Highway Sector Scheme Committees should be made available to third party assessors to enable
them to have a fuller appreciation of the particular activities involved in highway construction and
maintenance. The information contained in this appendix has been collated by the NHSS committee to
provide CB assessors with the background information that is considered appropriate for carrying out
an assessment against BS EN ISO 9001 and these NHSS documents. During the development of the
Appendices it was realised that this information would also provide useful guidance for first and
second party auditors of the system. It is hoped that it will be possible in the near future for access to
the e-learning programme to be available to all assessors and auditors; information on this
development will be made available through revision issues of the relevant NHSS document posted on
the UKAS web-site.

Section 2 - Requirements

Note: This section of the guidance is divided in three parts namely 2A, 2B & 2C.

2A General background to the NHSS 3 for Stocking and Distribution Activities for Mechanical
Fasteners.

i) The reasons for development of the National Highway Sector Schemes (NHSS) and this
scheme in particular, and for CB assessors, examples of where its absence has caused
concern/problems.

[This is contained in the introduction to the scheme, in this instance the scheme (NHSS 3)
was initially developed with partnering bodies drawn from the mechanical fastener industry
following the development of NHSS20 and recognising the benefit to the industry of describing
the quality management system requirements for Organizations involved in the supply of
mechanical fasteners for use in infrastructure assets.]

ii) To whom the scheme applies.

[See Scope in relevant NHSS document i.e. NHSS 3 Section 1]

iii) Contact details of those that can offer scheme specific assistance.

[This should be contained in the Organizations quality manual/NHSS documents. See


introduction to scheme document.]

iv) An overview of the infrastructure that the scheme applies to.

[This scheme applies to the supply of mechanical fasteners that are to be used in any
infrastructure assets such as but not limited to highway and rail bridges, gantries, masts,
columns, signal posts, electrification masts, station structures, buildings and toll booths.]

v) The range of contracts that the scheme can apply to.

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[See Scope in NHSS document i.e. NHSS 3 (Section 1.) Note that NHSS 3 has been written
so as to be client and sector neutral. The scheme may be specified by any client in their
contract for the supply of mechanical fasteners.]

vi) Specific types of works that the scheme applies to.

[See Scope (Section 1) in NHSS 3 document and also Appendix L in NHSS 3; in this instance
applies to the stocking and distribution activities of the supply of mechanical fasteners to be
used in infrastructure assets.]

vii) Definitions and terminology which are particular to the scheme.

[See Section 3 of the NHSS 3 document.]

viii) Diagram of routes to competency of management, supervisors and operatives etc delivering
the scheme services

[Not relevant to this scheme.]

ix) Overview of important reference documentation applicable to the scheme

[Section 2 and Appendix B of the document provides some information.]

x) Knowledge of relevant European and British Standards.

[Preferably have knowledge of mechanical fasteners, their properties and related standards
and have an awareness of the importance of inspection and testing, and inspection of the
product. To include a working knowledge of warehousing systems and stock control.]

xi) Relationship with other NHSS and it applicability to this scheme.

[See NHSS 20]

2B Summary of how the scheme interprets section 4 to 8 of BS EN ISO 9001 with commentary.

BS EN ISO 9001 Clause Interpretation Comment


Reference Y/N

4 Quality Management System

4.1 Y Check Schedule of Suppliers website to


ensure registration is current and
registration details are correct.
4.2
4.2.1 Y Check availability of QMS documentation.
Check awareness of procedures.
4.2.2 Y Check referencing of documented
procedures.
4.2.3 N
4.2.4 Y Check appropriate records are in place
and systems for record storage.
5. Management Responsibility

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BS EN ISO 9001 Clause Interpretation Comment
Reference Y/N
5.1 N
5.2 N
5.3 N
5.4
5.4.1 Y Check waste recovery arrangements are in
place and are effective
5.4.2 N
5.5
5.5.1 N
5.5.2 Y Check MRs job description/terms of
reference etc.
5.5.3 N
5.6
5.6.1 Y Verify that reviews are properly convened
at least every 12 months
5.6.2 N
5.6.3 N
6. Resource Management

6.1 Y Confirm that capacity of business is


adequate to accept orders e.g. no one
order is >20% of annual capacity
6.2
6.2.1 N
6.2.2 N
6.3 Y Check infrastructure (stores, IT systems,
handling equipment etc.) are adequate
6.4 Y Check manufacturing and storage
conditions etc.
7. Planning and Product
Realization
7.1 N
7.2
7.2.1 N
7.2.2 Y Verify effectiveness of contract review
processes & confirm suitable records are
retained.
7.2.3 Y Check process is in place that meets
requirements for recording registration on
Schedule of Suppliers website and
effectiveness of the process.
7.3
7.3.1 N
7.3.2 N
7.3.3 N
7.3.4 N
7.3.5 N
7.3.6 N
7.3.7 N

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UKAS, 2 Pine Trees, Chertsey Lane, Staines-upon-Thames, TW18 3HR
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BS EN ISO 9001 Clause Interpretation Comment
Reference Y/N
7.4
7.4.1 Y Verify existence of ASL or equivalent.
Confirm scope of approval covers
maintaining Manufacturers identification
and lot traceability. Confirm evidence of
supplier performance monitoring &
corrective actions to NCs etc.
7.4.2 Y Verify sample of POs for acceptable etc.
(e.g. 10% over past 3 months)
7.4.3 Y Confirm goods inwards inspection & review
processes are effective & inspection and
testing regimes conform to specified
requirements including sampling as
appropriate
7.5
7.5.1 N
7.5.2 N
7.5.3 Y Verify arrangements for identification and
traceability of fasteners at all process
stages including documentation such as
test certificates. Pay special attention to
split batches.
7.5.4 N
7.5.5 Y Assess procedures for adequacy and
processes employed for preservation of
fasteners at all stages. Check
documentation to accompany goods at
despatch are suitable and include any
Manufacturers product instructions and
safety information.
7.6 Y See Appendix D
8. Measurement, Analysis and
Improvement
8.1 Y Check suitable statistical techniques are in
place based upon scientific
methods/principles
8.2
8.2.1 N
8.2.2 Y All processes must be internally audited
every 12 months as a minimum
8.2.3 Y Confirm linkages between process failures
and impact on product quality. Check
batch recall process.
8.2.4 Y Verify effective implementation/usage of
BS EN ISO3269: 2001
+
8.2.4.1 Y Confirm mechanical property requirements
are suitably defined and acceptane criteria
and test results are on record etc.
+
8.2.5 Y Determine that CoCs/test certificates meet
customer specific requirements and that

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UKAS, 2 Pine Trees, Chertsey Lane, Staines-upon-Thames, TW18 3HR
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BS EN ISO 9001 Clause Interpretation Comment
Reference Y/N
the minimum information is recorded on
original test documents when splitting
batches to assure traceability etc.
8.3 Y Check processes in place for dealing with
NCP including notification of appropriate
parties. Confirm that NCP follows one of
the five approved routes for disposal. Look
for approved rework instructions. Scrap
must be positively identified and controlled
until destroyed. Verify when NCP is
detected that similar materials, batches &
stock are cross-checked.
8.4 N
8.5
8.5.1 N
8.5.2 N
8.5.3 N
+
Note these are additional requirements to BS EN ISO 9001:2008

2C Not used for this Sector Scheme

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UKAS, 2 Pine Trees, Chertsey Lane, Staines-upon-Thames, TW18 3HR
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APPENDIX H: ORGANIZATION ACCEPTANCE AND GUIDELINES
FOR NEW ENTRANTS
1. Organization Acceptance

1.1 For the supply of mechanical fasteners for work carried out for Highways England, The
Welsh Government, Transport Scotland and Road Services Northern Ireland, those
Organizations holding a valid Certificate of Registration for work within the scope of this
SSD shall be accepted as complying with Clause 104, Appendix A and series 1800 of
the Specification for Highway Works.

1.2 For the supply of mechanical fasteners for work carried out on transportation
infrastructure assets managed by other Clients, acceptance of the Organization will
depend on the requirements of the contract.

2. Guidelines for New Entrants Requirements

2.1 Organizations shall demonstrate that their systems and equipment meet the
requirements of this Sector Scheme.

2.2 Organizations shall have applied for registration with a Certification Body that is
accredited by UKAS to audit against this Sector Scheme.

2.3 The Organization shall record their registration to this sector scheme on the Schedule of
Suppliers website www.lantra-awards.co.uk/schedule-of-suppliers immediately
following confirmation of their accreditation to the sector scheme from the Certification
Body and thereafter annually, as detailed in 4.1 and 7.2.3 of this SSD. Guidance on how
to record registration to this sector scheme on the Schedule of Suppliers website is
given in Appendix O.

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UKAS, 2 Pine Trees, Chertsey Lane, Staines-upon-Thames, TW18 3HR
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APPENDIX J1: SCHEME FEEDBACK TO COMMITTEE
CHAIRPERSON
Any observations or feedback relating to the content of this SSD or the process described herein
should be addressed (using the form below) to:

Committee Chairperson
The Sector Scheme Advisory Committee For Stocking and Distribution Activities For Mechanical
Fasteners
c/o UKAS
2 Pine Trees
Chertsey Lane
Staines-upon-Thames, TW18 3HR

Email: info@ukas.com
Tel: 01784 429000

Feedback/Issue Identified:

Suggested Action:

Name:

Organization:

Address:

Contact details:

Date:

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APPENDIX J2: FEEDBACK TO A CERTIFICATION BODY

Feedback relating to certification matters in respect of alleged deficiencies in the product provided
under this Sector Scheme shall in the first instance be taken up with the Organization. In the event
that the matter cannot be satisfactorily resolved, written feedback shall be made to the Organizations
Certification Body, detailing the feedback or issue identified.

Feedback/Issue Identified:

Organizations Details:

Name:

Address:

Complainants

Name:

Organization:

Address:

Date: Signed:

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UKAS, 2 Pine Trees, Chertsey Lane, Staines-upon-Thames, TW18 3HR
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APPENDIX J3: FEEDBACK TO A CLIENT BODY ON POLICING OF
NATIONAL HIGHWAY SECTOR SCHEME REGISTRATION
Feedback relating to policing of National Highway Sector Schemes registration matters in respect of
alleged contractual mismanagement/oversights or alleged omissions in contract requirements by client
organisations, their management agents or principle contractors where contracts can be or may have
been awarded to organisations not registered to this National Highway Sector Scheme, or where
contracts are alleged to have omitted requirements for compliance with this National Highway Sector
Scheme should be referred back to the client body through an independent third party e.g. a trade
association. Details of the alleged mismanagement or omission should as a minimum include the
following details

a) Contract identified

b) i) Details of omission in contract or

ii) Organisation Identified as being awarded the contract or

iii) both i) and ii) above

c) Organisation raising feedback / issue

Name:
Organisation:
Contact details (Address, email address, telephone etc:)

d) Date: Signed:
Highways England Roads/Contracts Route for Feedback

Feedback should be sent by email to Standards_Feedback&Enquiries@highwaysengland.co.uk

Other Client Bodies

Feedback should be sent back to the relevant project manager or head of division responsible for the
contract works. Such information or relevant contact details may be available on that client bodys
web-site.

Health and Safety Executive

Concerns about health and safety issues should be referred to HSE via HSEs information line 0845
345 0055. Further information is available from HSEs web site (www.hse.gov.uk)

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APPENDIX K: THE INTERPRETATION OF CERTIFICATES ISSUED
BY CERTIFICATION BODIES
Certification Bodies issue Certificates of Registration (CoR) in a variety of styles as suits their
particular house style. They may consist of a single CoR containing all the requisite information or the
CoR may be a standard certificate with appendices or addendum attached providing the full scope of
certification (services) and the location(s) where these services are offered by an Organization. In the
latter case, the CoR refers to the relevant appendices or addenda, which form an integral part of the
certificate.

A valid NHSS CoR is only issued by a Certification Body accredited by UKAS against the relevant
NHSS (See Appendix F of this document) or by a recognised equivalent accreditation body.

As a minimum a valid CoR will contain the following information:

a) The scope of registration including specific registration to BS EN ISO 9001:2008 and this
Sector Scheme including the Sector Scheme title - National Highway Sector Scheme 3 for
Stocking and Distribution Activities For Mechanical Fasteners.
b) The identification of each and every permanent location where NHSS 3 activities are carried
out at or from and to which the CoR is applicable.
c) Logos for the NHSS, UKAS (or equivalent) and the Certification Body.
d) The name and address(es) of the Organization.
e) The validity of the certificate (ISO 9001 - 3 yrs)*, to include a certificate issue and
expiry/renewal date.
f) A unique reference number/code.
g) The signature of a relevant Certification Body official with their name and title.

* Note where an Organization has an extension to scope to include for this NHSS, the expiry date of
the certificate remains as 3 years after their initial assessment/or triennial assessment and not 3 years
after obtaining the extension to their certificate i.e. the validity of the certificate will not be reset
following their NHSS assessment.

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APPENDIX L: GUIDANCE TO CLIENTS
This guidance is primarily of relevance to Clients and their supervisory staff.

The NHSS for Stocking and Distribution Activities For Mechanical Fasteners was originally conceived
as a document for use by Clients to specify the minimum standards for quality in the supply of
mechanical fasteners for use in infrastructure assets.

The implementation of the Sector Scheme is intended to provide requirements to evaluate risks and
develop processes to ensure the quality of mechanical fasteners.

Clients and Customers that require confirmation of compliance with the Contract Specification in
respect of the supply of mechanical fasteners should confirm that the quality management system
certificate issuer is accredited by UKAS or equivalent and that specific reference is made to relevant
Sector Schemes on certificates.

For the Sector Scheme to achieve its objectives it is essential that Clients, either directly or via the agents
and individuals they employ, ensure that the requirements of this document are complied with. This
includes ensuring that suppliers supplying directly or indirectly, are registered to the Sector Scheme
where necessary. Supervisory staff must be instructed to carry out checks of certificates.

Lantra hosts a schedule of Organizations that are registered to National Highways Sector Schemes on
their website (www.lantra-awards.co.uk/schedule-of-suppliers). The website has a search facility to allow
an Organizations sector scheme registration to be checked.

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APPENDIX M: GUIDANCE ON REGISTRATION TO OTHER NHSSs
FOR ACTIVITIES THAT INCLUDE STOCKING AND DISTRIBUTION
ACTIVITIES FOR MECHANICAL FASTENERS
Mechanical fasteners for use in infrastructure that is covered by the requirements of Sector Schemes
2B and 5B, need not be supplied by an organisation that is registered to this SSD.

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APPENDIX N: Not used

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APPENDIX O: HOW TO REGISTER ON THE SCHEDULE OF
SUPPLIERS
For details of the process for registering on the Schedule of Suppliers, reference should be made to
website www.lantra-awards.co.uk/ schedule-of-suppliers or to the Scheme 0 Part 3 document,
Appendix O.

For guidance on how to register on the Schedule of Suppliers, reference should be made to the
Scheme 0 Part 2.4 document, Section 3 Schedule of Suppliers User Manual.

The Scheme 0 documents are available to be freely downloaded from the publications area of the
UKAS website (www.ukas.com).

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APPENDIX P: INSPECTION AND TESTING REQUIREMENTS FOR
MECHANICAL CHARACTERISTICS

Table P1: Values to be used with BS EN ISO 3269:2001


AQL to be used for non-destructive tests 0.65
AQL to be used for destructive tests 1.5
Ac Level 0

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Table P2: Mechanical Fastener Test Requirements
PRODUCTS WHICH FALL WITHIN BS EN 15048 (NON PRELOAD)
Component Test & Specification Comment
External threaded items Wedge Tensile If the test result is above the minimum for the relevant
EN ISO 898-1 property class and below the minimum of the next higher
property class the result is satisfactory. If the result is above
the minimum of the next higher property class, hardness
testing shall be carried out and the result shall not exceed
the maximum hardness for the relevant property class.
Internal Threaded items Proof Load & Hardness If the internal threaded item is supplied together with an
EN ISO 898-2 external threaded item as an assembly and the assembly
satisfies the BS EN 15048-2 Suitability Test then proof load
testing of the internal threaded item is not required.
IF AN ASSEMBLY IS TO BE SUPPLIED THEN THE FOLLOWING TEST SHALL BE CONDUCTED IN
ADDITION TO THE INDIVIDUAL COMPONENT TESTS SHOWN ABOVE
External and Internal Suitability Test
Threaded items to be BS EN 15048-2
supplied together
PRODUCTS WHICH FALL WITHIN BS EN 14399 (PRE LOAD)
Component Test & Specification Comment
External Threaded Wedge Tensile If the test result is above the minimum for the relevant
items EN ISO 898-1 property class and below the minimum of the next higher
property class the result is satisfactory. If the result is above
the minimum of the next higher property class, hardness
testing shall be carried out and the result shall not exceed
the maximum hardness for the relevant property class.
Internal Threaded items Proof Load & Hardness If the internal threaded item is supplied together with an
BS EN 14399 external threaded item as an assembly and the assembly
relevant part satisfies the BS EN 14399-2 Suitability Test then proof load
testing of the internal threaded item is not required.
Washers Hardness Test
BS EN 14399-5, -6, -9
Direct Tension Performance Test
Indicators BS EN 14399-9
TCB / System HRC See Comment TCB / System HRC assembly components shall be tested
individually as External Threaded items, Internal Threaded
items and Washers, as above.
IF AN ASSEMBLY IS TO BE SUPPLIED THEN THE FOLLOWING TEST SHALL BE CONDUCTED IN
ADDITION TO THE INDIVIDUAL COMPONENT TESTS SHOWN ABOVE
External and Internal Suitability Test
Threaded items to be BS EN 14399-2
supplied together
TCB / System HRC Suitability Test
BS EN 14399- 10
or SCI P324
PRODUCTS WHICH DO NOT FALL WITHIN BS EN 15048 OR BS EN 14399
Products which do not fall within the scope of BS EN 15048 or BS EN 14399 shall be tested in accordance with BS EN
ISO 3269:2001 and Table P1

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