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Petrofac

90 Annual report and accounts 2014

Board Risk Committee report

Stefano Cao
Chairman of the Board Risk Committee

Role of the Committee Membership and attendance at meetings held during 2014
Recommends risk appetite and delegation of authorities.
Members Meetings attended (eligible)
Approves the annual assurance plan for the review and Mr Stefano Cao (Chairman) 4 (4)
assessment of enterprise risks. Mr Thomas Thune Andersen1 3 (3)
Reviews the Groups compliance system of corporate Ms Roxanne Decyk 4 (4)
standards and procedures for enterprise risks. Ms Kathleen Hogenson2 3 (4)
Recommends any areas of risk management change that Mr Ren Mdori 4 (4)
may be required for enterprise risks. Mr Rijnhard van Tets3 3 (3)
Reviews the Companys risk transfer strategy, including
insurance provision. 1T
 homas Thune Andersen stepped down from the Committee on
22 August 2014.
Reviews the risk management and reporting systems for 2K
 athleen Hogenson was unable to attend one meeting due to an
projects and investments including insurance provision. unforeseen family emergency.
Reviews the Groups risk management maturity assessment 3R
 ijnhard van Tets stepped down from the Committee on 22 August 2014.
process, and findings.
How the Committee spent its time during the year
Terms of reference Internal control
Compliance including
Terms of reference setting out the role and responsibilities framework 7%
bribery/whistleblowing 14%
of the Board Risk Committee were reviewed during the year Health and Safety 16%
and other than changes to Committee membership, no Group policies 7%
amendments were made. Copies are available on our website. Insurance 5%
Security and Travel 10%
Governance/Other 12%
Risk Management
Framework 29%
Strategic report
Governance
Petrofac
91 Annual report and accounts 2014 Financial statements

Dear shareholder As with all aspects of good governance, the effectiveness of risk
management and control also depends on the individuals responsible
Recognising that this has been a tough year for the Company and for operating the systems. In order to ensure the appropriate culture
one of significant change, the Committee focused its attention on is in place, the Committee carried out a risk management maturity
further embedding our risk and control frameworks, through greater assessment in 2014. Analysis from which will be developed during
systematisation of our risk processes and through deployment 2015 into a number of action plans to encourage and incentivise
of the globally recognised 2013 version of the COSO internal desired behaviours and further increase capabilities so that they are
control framework. embedded at all levels. An example of which will be the improved
awareness of new risks associated with entry into our offshore
2014 may be characterised as a year when many of the benefits of
construction operations.
the risk initiatives introduced over the past few years started to pay
dividends, but this was unfortunately overtaken by incidences of poor Whilst the Committee has made great strides in developing a
risk appraisal processes becoming apparent on three projects, two in more systematic and empirical approach to risk management and
the UKCS (Laggan-Tormore; and Greater Stella Area FPF1) dating back its oversight, it has also continued to rely on reports from various
to their inceptions in 2010/11, and Ticleni in Romania. functional heads as part of the general assurance process. Our Group
Head of Compliance, Group Treasurer, Group Director of HSSEIA,
The Committee has drawn together a number of lessons learned from
Group Head of IT, and Group Head of Security, each provided general
these incidents and has identified the actions required to remedy the
updates together with deep-dives during 2014. The Group Director of
issues. In reviewing and sanctioning future bids, we will reinforce the
HSSEIA supplemented his general updates to the Board with more
rigour necessary in assessing the risk exposures, quality of project
technical presentations to the Committee including detailed briefings
management and resourcing capabilities behind them, and renew our
on integrity assurance and our process safety framework.
focus on excellence in execution.
In response to the UK Codes guidance that the Board as a whole
Notwithstanding these setbacks, the Committee believes that there
should take responsibility for risk management, the Committee is
has been real progress made in identifying and controlling risk during
supported by the Executive Directors, all of whom make themselves
the year and that we will see additional improvement during 2015
available at each meeting to answer any operational matters.
as systems and cultural initiatives continue to embed and mature
In accordance with best practice, Rijnhard van Tets stepped down
tounderpin the Companys longer term sustainability.
from the Committee following his appointment as Chairman in
The Director of Legal and Commercial Affairs and Group Head August 2014.
of Enterprise Risk led the deployment phase of our new Petrofac
Looking ahead, we will continue to improve our risk governance
Enterprise Risk Management System (PERMS) during 2014.
arrangements in accordance with the recently published FRC
Its purpose is to systematise our risk management process with the
Guidance on Risk Management, Internal Control and Related
aim of providing an integrated approach to the management of risk,
Businessand Financial Reporting, which revises, integrates and
increasing oversight and promoting increased cultural awareness
replaces previous editions of the Turnbull Guidance and reflects
and accountability.
changes made to the UK Code.
The Key Risk Register (KRR) identifies the principal risks facing the
The Committee is pleased by the overall progress made this year but
Group together with their mitigating factors. The KRR is regularly
in the light of events, remains vigilant. We will concentrate our focus so
reviewed by management, as well as the Committee to promote active
that we discharge our primary responsibilities: to identify and manage
engagement, informed debate and constructive challenge, and to keep
the principal risks to the enterprise and its strategic execution and;
under review the effectiveness of our decision-making processes.
to be assured that effective risk management systems are in place
The KRR is supported by a number of key risk indicators (KRIs) which
throughout the Group.
are continuously monitored to help the Committee with the oversight
ofrisk trends in the light of our current risk appetite.
Stefano Cao
Chairman of the Board Risk Committee
24 February 2015
Petrofac
92 Annual report and accounts 2014

Board Risk Committee report continued

Review of the Groups risk management framework


The diagram below sets out Petrofacs Enterprise Risk Management (ERM) framework. It encompasses the policies, culture, organisation,
behaviours, processes, systems (and other aspects of the Company) that, taken together facilitate its effective and efficient operation.
The framework is designed to underpin the Companys longer term sustainability.

Groups Risk Management Framework

Infrastructure Risk management process Risk integration



Company vision
Strategic planning
and strategy
Medium term planning

Company values
Prospect phase

Group policies
Go/No-go process
and standards Communicate and consult

Proposal phase

Appetite and
delegated authorities
Design


Asset integrity framework
Risk Risk Risk Risk Risk
Procurement
identification assessment treatment monitoring reporting
Execution

Code of Conduct

Risk management process
Operation

Hand over

Risk Review Committees Assurance

Global insurance
Management
programme support processes


Emergency preparedness

Company values and culture

Enterprise Risk Management system (and other tools)

Leadership, communications and engagement

The framework supports the Board to exercise its overall Key Risk Register
responsibilities and to: The Key Risk Register (KRR) identifies those risks that, given the
regulate the entry of appropriate opportunities and risks into Companys current position, could threaten its business model, future
the Group; performance or prospects, solvency, liquidity, reputation, or prevent
us from delivering our strategic objectives. The Board treats such risks
develop our understanding of the most significant threats as principal risks. The KRR is the means by which the Companys
and opportunities; principal risks are reported to the Committee and the Board for their
promote active management of risk exposures down to acceptable review. It includes business, financial, hazard and operational risks,
levels; and together with external factors over which the Group may have little or
no direct control. The KRR is updated on an on-going basis and looks
assist the Group in its achievement of business plan objectives forward over a three year time horizon to identify the:
and operational performance.
nature and extent of the risks facing the Company;
The principal aspects of this framework are explained in the
following sections. likelihood of the risks materialising and their potential impact on the
achievement of business plan objectives;
Enterprise Risk Management System Companys ability to reduce or control the incidence or impact on the
Petrofacs new ERM system was deployed during 2014 and it will business of risks that do materialise;
continue to be embedded across the Group in 2015. Its purpose is to
systematise our risk management process (which itself is based upon aggregate enterprise risk profile (and associated Key Risk Indicators);
the principles and guidelines of BS ISO 31000:2009), with the aim of and therefore the extent to which different categories of risk are
providing an integrated approach to risk and control and to standardise regarded as acceptable for the Company to bear.
the means of assessing, reviewing and reporting on risk and to
enhance visibility and accountability. The system aggregates and
records risks (by type and by exposure) under the same framework.
Strategic report
Governance
Petrofac
93 Annual report and accounts 2014 Financial statements

The KRR is designed to provide the Committee with clarity around Assurance and reporting
ownership, accountability and mitigation strategies, to promote active As well as regular reports from the Group Head of Enterprise
engagement, informed debate and constructive challenge, and to Risk, further reports to the Board and Committee are provided by
keep under review the effectiveness of its decision-making processes. management and included deep-dives into the effectiveness of:
Health & Safety processes; Asset Integrity processes; Compliance
Risk appetite non-conformances; Security; and Information Technology; which
The Groups risk appetite has developed organically over a number together with other sources of information, have provided a balanced
of years (based on historical risk taking characteristics) and this has assessment of the principal risks and the effectiveness of the systems
continued to develop during 2014 as we pursue our growth strategy of internal control.
further. Our appetite for risk is largely governed through the Delegated
Authorities and Risk Review Committees (RRCs) which are embedded Any control failings or weaknesses are identified and discussed
across the Group. inthese reports (for example, compliance issues or whistleblowing
statistics), including the underlying reasons, the impact that they have
As part of the review of our risk framework, the Committee continues had on the Company, and the actions being taken to rectify them.
to believe that it should not apply a single aggregate risk appetite for When reviewing these reports, the Committee has considered how
the Group as a whole, preferring to see risk appetite managed through effectively risks have been identified; how they have been mitigated
limits and parameters, which are continuously monitored in each and managed; whether actions are being taken promptly to remedy
business service line and aggregated for review at Group level. any failings or weaknesses; and whether the causes of the failing or
Risk appetite is articulated in a variety of ways appropriate to the weakness have indicated poor decision-taking or a need for more
category of risk being considered. For example, at the highest level extensive monitoring or a reassessment of process effectiveness.
are our policy statements which describe our risk-based approach to Where major performance issues or non-conformances are
each category; and our policy standards, which describe acceptable concerned, the Company undertakes a lessons learned analysis.
controls and limits, examples of which, can be found in the Sovereign
and Financial Market Risk Policy, or our Asset Integrity Policy. Interface between the Board Risk Committee and
Audit Committee
Some of the parameters which exercise control over risk Petrofac has established separate Audit and Board Risk Committees
appetite include: and as such, there are some areas that span both Committees
Health & Safety monthly reviews of KPIs for Lost Time Injuries responsibilities (such as internal control), thereby requiring effective
and HIPO incidents; interfaces between the Committees. Both Committees agreed in
January 2014 to strengthen the Companys internal control framework
Asset Integrity monthly reviews of control KPIs associated with and have recently deployed the 2013 version of the COSO Framework.
all key assets across the Group;
The key areas where both Committees have common responsibilities
concentration risk tolerable exposure by: territory; client; contract are; risk management compliance, internal control, and assisting the
type; revenue; Board in reviewing the effectiveness of the Companys internal control
market growth risk agreed bi-annually in strategy setting meetings, environment covering:
with trends reviewed monthly; mechanisms to support the achievement of strategic objectives;
investment limits for capital expenditures, minimum rates of IRR reliability of financial reporting;
or annual free cash-flow targets;
appropriateness of the control environment;
liquidity headroom agreed by the Board and specified in Sovereign
and Financial Market Risk Policy; effectiveness and efficiency of operations; and

financial strength maintain an EBITDA Debt Ratio agreed with compliance with applicable laws and regulations.
the Board; In monitoring the effectiveness of its systems of risk and internal
people risks non-conformances with Code of Conduct, incident control, the Committees have this year identified weaknesses in the
reporting, and attrition rates; risk appraisal process in respect of the Laggan-Tormore and Greater
Stella Area FPF1 projects; dating back to their inceptions in 2010/11.
off-strategy risks where the Company has a zero tolerance, This has culminated in the drawing together of a number of lessons
for example, sanctioned territories. learned from these incidents enabling the Committee to identify the
actions necessary to remedy the issues.
Risk culture
As with all aspects of good governance, the effectiveness of risk Whilst the Board has delegated the detailed work to these two
management and internal control also depend on the individuals Committees, it retains overall responsibility for ensuring that the Group
responsible for operating the systems that are put in place. In order to maintains effective internal control and risk management frameworks
ensure the appropriate culture is established, the Committee carried and receives regular reports on the work of each Committee from
out a risk management maturity assessment in 2014. Analysis from their respective chairmen. In addition, the Board retains ultimate
the assessment was communicated to management to encourage responsibility for the Group KRR.
and incentivise desired behaviours and to further increase capabilities.
Plans for 2015 will continue to develop the desired values behaviours
and capabilities so that they become embedded at all levels.
Petrofac
94 Annual report and accounts 2014

Board Risk Committee report continued

Risk Governance Arrangements The Board retains ultimate responsibility


Petrofacs overall system of risk governance relies on a number of committees and management for setting the Groups risk appetite and
processes which bring together reports on the management of risk at various levels. reviewing the risks which the Board considers
sufficiently significant that they might prevent
The risk governance process relies upon regular risk assessments and reviews of existing the delivery of strategy or threaten Petrofacs
andnew opportunities, by considering the risk exposure and appetite of each business continued existence.
unit, service line, and function. The diagram below sets out the risk governance structure
in operation, showing the interaction between the various risk review and management The Board Risk Committee is constituted
committees. Terms of reference are in place for each of the key committees. by the Board to assist it in discharging this
responsibility. The Committee is responsible
for providing oversight and advice to the
Board on the current risk exposures and
Risk framework future risk strategy and, in doing so, is
responsible for making recommendations to
the Board in relation to the ERM framework,
the Groups risk appetite and tolerance in
Sets risk appetite. pursuit of business objectives, and approval
Approves Key ofthe Delegated Authorities.
Risk Register and
Board
significant projects. The Committee also assists the Board with
the definition and execution of an effective risk
management strategy and has responsibility
for oversight of the Companys compliance
Provides assurance Provides assurance
on framework on framework
system of corporate standards, processes
Board oversight of and procedures. In addition, the Committee
framework of internal Board Risk Audit provides the Board with assurance, on an
controls and risk Committee Committee annual basis, that the design and operating
management. effectiveness of these systems remain fit
for purpose.
The Group Risk Committee (GRC) is a
Key Risk Register management committee constituted as the
Senior management given to Board Risk
consider risks on principal executive forum for the review of
Committee
significant projects and enterprise, project and investment risks, in
Group Risk
investments for formal accordance with the Delegated Authorities
consideration by the Committee
approved by the Board.
Board. Oversight of
Key Risk Register. The GRC reviews all material new business
opportunities and projects (including bid
submissions, country entry, joint ventures,
investments, acquisitions and disposals), and
Divisional management
is responsible for making recommendations
Divisional as to the management and mitigation
oversight and review
of projects. Risk Review of risk exposure; and also recommends
proposals for approval by the Board or the
relevant executive.
The GRC is responsible for the assurance
of the ERM framework agreed by the Board,
including the approval of Group standards
Risk management is and the application of the Groups Delegated
Business
embedded within
Service Line Authorities. In addition, the GRC reviews the
each business service line.
KRR prior to its submission to the Committee.

Assurance to
Group Internal
management
and theBoard. Functions Audit
Strategic report
Governance
Petrofac
95 Annual report and accounts 2014 Financial statements

Divisional Risk Review Committee (DRRC). Each division has a Information technology (IT) security
Risk Review Committee chaired by the responsible Chief Executive Following a global assessment of potential IT threats and external
/ Chief Operating Officer which provides peer review of proposed cyber-security threats in 2013, the Company decided to embark on
projects and investments in accordance with the Delegated Authorities. a programme to reinforce our IT resilience arrangements to respond
Where required by the Delegated Authorities, it then prepares effectively to any far-reaching systems failures. The causes of these
appropriate materials for the GRC and ensures that no proposal is risks include threats to data and operations through externally
presented without being reviewed and supported by the DRRC. developed malware or internal threats; together with geo-political cyber
Business Service Line Review. Each of our individual businesses activity designed to sabotage businesses or steal commercial data.
has its own business management system that incorporates risk Petrofacs IT Strategy is focused on our ability to mitigate both internal
management policies and procedures and produces its own risk and external cyber threats and our ability to respond effectively to a
register. Each business service lines management team meets catastrophic system failure, and restore critical systems and data.
regularly and monitors these risks as a matter of course, notes risk Recent controls include: new global data centres (now online to host
assessment changes and seeks to take appropriate mitigating action. critical applications); 24/7 monitoring of the global data centres and
the Wide Area Network (WAN); a new Information Security Policy and
Code of Conduct and whistleblowing guidance in line with ISO 27001; a range of new security standards to
A compulsory e-learning module on the Companys Code of Conduct support implementation of the policy; and development of a three year
was launched during 2014 and, to date over 77% of employees and strategy and roadmap for Information RiskManagement (IRM) controls
third-party contractors have completed the training. In early 2015, the and processes.
module was launched in Arabic, Romanian, French and Spanish to
ensure greater completion across the Group. As a result of greater Business Continuity Management
awareness of the Code of Conduct, increased reports of possible Petrofac has hub offices in Sharjah, Aberdeen, Mumbai, Chennai,
breaches have been received either directly or through Speak Up, the London, Woking and Kuala Lumpur, which each have business
Companys whistleblowing hotline. All investigations are governed by continuity management and disaster recovery plans in place. As a
a protocol which has been jointly developed by Group Compliance, result of recent growth in the region, Business Impact Analysis was
Legal, HR and Internal Audit and reported breaches are reviewed and updated in 2014 in Singapore, Jakarta, and Kuala Lumpur. In addition,
assessed to determine what further investigation is warranted and the Sharjah offices maintain a dedicated crisis management facility
to ensure that appropriate action is taken. The Committee receives capable of responding and managing a crisis in any of its operations
details of the issues reported, together with the action being taken. on a 24/7 basis.
Any alleged breaches relating to financial compliance are dealt with by Petrofac Training Services (PTS) in Aberdeen is accredited to ISO
the Audit Committee. Further details of our Code of Conduct, including 22301 for the business continuity structure of its Emergency Response
our whistleblowing facility, are provided on page 65. Service Centre. This formal, globally recognised accreditation
demonstrates that PTS has the means and facilities to offer resilience
Security and continuity in a dedicated onshore emergency response capability
Petrofacs security department enhanced its intelligence capability to its customers in the event of an unforeseen incident.
during 2014 in light of the fluid nature of the security environment
across the Middle East and North Africa region, as detailed further Insurance Programme
on page 52. This helps provide assurance to the Committee that Given the scale and nature of the Groups activities, Petrofac continued
the Group is kept informed of any changes in our core market place to develop its global insurance programme coverage during 2014
and that appropriate protective measures and controls are taken. by building its relationship with the Groups insurance brokers and
To reinforce the message of a safe and secure environment for all our advisors. As examples of that work, we undertook a number of asset
staff and assets, a global engagement programme was undertaken surveys to satisfy the insurers assessment of the risks and associated
in 2014 to promote security awareness. Other key Group Security policy terms; and worked with ECOM management to increase its
controls include: professional indemnity coverage and limits.
compliance with Security Policy & Security Standards for operations Following a commitment to the Committee, a number of claims
in high risk territories; scenario workshops were carried out in 2014 with each division, in
Security Incident Review Board investigations and feedback; conjunction with our insurers and loss adjusters. The principal objective
being to provide assurance that the Groups insurance arrangements
Emergency Response and Group Crisis plans in place on high risk remain fit for purpose and that the insurance programme will respond
projects and regions; as expected in the event of a loss. Policy limits, deductibles and
Group level Crisis Response capabilities and procedures; wording are reviewed each year at programme renewal to ensure that
we have the optimum mix of policy coverage and competitive terms.
Group Security Forum reviews of all our operations; Looking forward to 2015, we anticipate greater participation of our
Operational Security Status assessments in place in high risk areas; captive insurance company across a broader range of policies.

Business service lines record and update specific plans for entering
high risk territories; and
compliance with Security Planning/Journey Management processes.

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