You are on page 1of 15

For B2B Administrators of Samsung Electronics Online Customer DB

OTP Issuance/Use Manual

(Windows Type)

3 How to Use Multiple OTPs in One PC 15 4.6 Administrator Authentication 12 3.1 Apply for OTP Issuance 5 2.1 Wait for Approval of OTP Issuance 13 4. Contents 3 1.1 Apply for OTP Re-issuance 13 4.3 Install OTP Program 8 2.2 Receive E-mail Notifying OTP Issuance 6 2. OTHERS 13 4.4 Solution to the failure in the activation of an OTP Key . PROCEDURES OF OTP RE-ISSUANCE 12 3. OVERVIEW OF OTP ISSUANCE/INSTALLATION 4 2.4 Activate OTP Key 11 2.5 Log onto Admin Page 11 2. OTP ISSUANCE/INSTALLATION GUIDE 4 2.2 Instructions to Set the Time 15 4.

OVERVIEW OF OTP ISSUANCE/INSTALLATION 1 What is OTP? One Time Password that is made of a series of numbers and changes periodically The OTP function is performed through password/OTP authorization when the Administrator logs onto the Admin Page and exercises his authority (approval. enters key information to use OTP [ OTP Work Process ] -3 - . withdrawal. etc. rejection.) in the Admin Page OVERVIEW OF OTP ISSUANCE/INSTALLATION Those who are eligible for OTP apply for OTP issuance in the Type that is suitable for their PC OS After approval of OTP issuance by person-in-charge. an email containing OTP Key information is sent to the applicant The user installs OTP program for his PC OS.

OTP ISSUANCE/INSTALLATION GUIDE 2 2.1 Apply for OTP Issuance Choose the type of OTP program to use and click on “Confirm” -4 - .

Click on OTP Program Download to download installation files -5 - . an email notifying OTP issuance is sent. OTP ISSUANCE/INSTALLATION GUIDE 2 2.2 Receive E-mail Notifying OTP Issuance After an application for OTP issuance is approved by the person in charge of approval (site administrator).

OTP ISSUANCE/INSTALLATION GUIDE 2 2.3 Install OTP Program (1/2) Click on “Run” in the file download window and Run the install file of OTP program Click on “Next” Click on “Install” -6 - .

3 Install OTP Program (2/2) Program is being installed Click on “Finish” -7 - . OTP ISSUANCE/INSTALLATION GUIDE 2 2.

4 Activate OTP Key (1/3) Run the “RSA SecurID Software Token” icon in the desktop screen Select “Import from Web” -8 - . OTP ISSUANCE/INSTALLATION GUIDE 2 2.

2 Receive E-mail Notifying OTP Issuance” and paste them in their respective input box in the “Import Token” window Click on “OK” Click on “Y” -9 - .4 Activate OTP Key (2/3) Copy URL and Activation Code in the received email stated in “2. OTP ISSUANCE/INSTALLATION GUIDE 2 2.

10 - . OTP ISSUANCE/INSTALLATION GUIDE 2 2.4 Activate OTP Key (3/3) Click on “Change Name”. enter OTP key in the Change Name input box (User ID is recommended) Click on “OK” Activation of OTP Key is completed .

6 Administrator Authentication Enter password Enter 8-digit code of the OTP program in the OTP input box (the code can be copied and pasted) Click on “Confirm” for administrator authentication (password and OTP authentication) . OTP ISSUANCE/INSTALLATION GUIDE 2 2.5 Log onto Admin Page Log onto the Admin Page Password and OTP input box comes up 2.11 - .

PROCEDURES OF OTP RE-ISSUANCE 3 3.1 Apply for OTP Re-issuance Apply for OTP re-issuance if it is to be used on a new PC or on the PC.2 Receive E-mail Notifying OTP Issuance ” . the same display as the one in “2.1 Apply for OTP Issuance” is printed The following application procedures are the same as the procedures after “2.12 - . of which the OS is re-installed When clicking on “OTP Re-issuance”.

1 Wait for Approval of OTP Issuance If the OTP application is requested but approval has not been granted yet. time should be set again . OTHERS 4 4. “Wait for Approval of OTP Issuance” is displayed when the user logs onto the Admin Page 4.2 Instructions for Time Configuration (1/2) If a failure message pops up as below after entering password/OTP in the Administrator Authentication page.13 - .

2 Instructions for Time Configuration (2/2) Double click on “Date and Time” (normally located in the bottom right of the Windows) to open the “Date and Time Information” Set the date and time as local date and time Check the Time Zone of the current location .14 - . OTHERS 4 4.

If the activation of an OTP Key continues to fail.15 - . . receive the E-mail notifying OTP issuance as instructed in “2. 4. OTHERS 4 4.3 How to Use Multiple OTPs in One PC Apply for OTP issuance according to “2.5 Activate OTP Key ”(Use User ID as OTP Key) ※ Please be noted that it is not recommended that more than three OTP Keys be activated on one PC.2 Receive E-mail Notifying OTP Issuance” Activate the OTP key according to “2. please contact the corresponding site for assistance.4 Solution to the failure in the activation of an OTP Key According to “3.1 Apply for OTP Issuance” After the approval of OTP issuance application. an OTP Key is to be issued again and activation process is carried out accordingly for the OTP Key that has been issued.1 Application for the re-issuance of OTP”.