Author: Nickolas McBride Marketing Dept. PC Replacement Revision 1.

0
Project Name: Release 1.0 or ECR xxxx

Marketing Dept. PC Replacement

Revision 1.0

Author: Nickolas McBride
Function: Team Lead

PC Revision History
04/24/2017 Revision 1.0 Initial Creation

APPROVALS:

Function Name Signed Date
Product Planning Team
Originator Nickolas McBride Nickolas McBride
Senior Management Tom Mitchel Tom Mitchel
Marketing John Willard John Willard
Sales Denise Thompson Denise Thompson
Engineering Adam Zargoza Adam Zargoza

Disclaimer – This constitutes an internal commitment for target capabilities and is not intended to be construed as customer commitments.
Actual capabilities will be characterized on the as-built product during the Design Development Process.

Copyright © [2010] CIS Department Page 1 of 15
Chemeketa Community College
Author: Nickolas McBride Marketing Dept. PC Replacement Revision 1.0
Project Name: Release 1.0 or ECR xxxx

Overview
1.1. Problem/Opportunity Statement
1.2. System Context

Business Use Examples
2.1 Business Use Cases
2.2 Essential Business Use Case/Scenarios
2.3 Functional/Behavioral Requirements
2.4 Non-Functional/Non-Behavioral Requirements
2.5 System Constraints
2.6 Benefits

Logical/Architectural Object Model
3.1 1st Diagram
3.2 2nd Diagram
3.3 3rd Diagram
3.4 Sequence Diagram

Specifications

Works cited

Copyright © [2010] CIS Department Page 2 of 15
Chemeketa Community College
Author: Nickolas McBride Marketing Dept. PC Replacement Revision 1.0
Project Name: Release 1.0 or ECR xxxx

Overview
1.1 Problem/Opportunity Statement

The marketing department of Polar Refrigeration in salem has computers that do
not meet minimum system requirements for the new database software. The computers in
salem’s marketing department are slow or do not perform critical tasks. Access to the
database from the salem marketing department crashes or errors out. The computers in
salem’s marketing department are not able to load the current database application
properly. The salem branch has twenty-five computers in marketing. All of them need to
be upgraded.

With the opportunity to upgrade the salem marketing department machines the
salem marketing department can access the database. The salem marketing department
won’t suffer from slow applications. With upgraded computers email will load faster.
After the upgrade, the salem marketing department will be able to coordinate more
efficiently. After the new computers are installed access to the database will be more
efficient. Once the upgrade is completed there will be more productivity at the salem
marketing department.

1.2 System Context

The Polar Refrigeration Co.is a local distributor and retailer of refrigeration
customer experience to find your perfect appliance. Guaranteed customer
satisfaction and delivery. Polar Refrigeration Co. is a family owned business
dedicated to providing nothing but excellence. When you shop at Polar
Refrigeration Co. you shop with peace of mind.

Copyright © [2010] CIS Department Page 3 of 15
Chemeketa Community College
Author: Nickolas McBride Marketing Dept. PC Replacement Revision 1.0
Project Name: Release 1.0 or ECR xxxx

2.1 Business Use Cases

Business Case 1:

I have noticed that at the Salem branch, our Marketing Department
has been experiencing issues with the database, particularly accessing it. The
computers that the Salem Marketing Department are currently using are severely
outdated prebuilt machines running on windows xp. Over time with updates to our
database software and expansion of the database the computers at the Salem
Marketing Department struggle to load the database, or the software ends up
crashing over a short period of time when accessing the database. Employees have
complained about not being able to complete reports and projects on time, due to
not being able to access the data they need from the database.

Dave Clemens (Clemens) is the head of the Salem Marketing
Department who has to deal with the issues first hand. Dave struggles with his
work week knowing that his branch is always lagging behind in what needs to get
done at the office. When it comes time for the weekly reports he usually gets them
three days late. When trying to schedule meetings instead of having a weekly time
designated for them, meetings have to be planned around when reports are
available for review. When surveys come in from customers and need to be
reviewed it is slow work leading to slower change in marketing tactics and loss of
sales.

Jenny Roberts (Roberts) is a Marketing Representative for the Salem
Marketing Department who deals with handling promotions and managing sales
inventory for clearance sales. Jenny on a daily basis struggles with the computer
systems setup at the Salem Marketing Department. When she tries to pull up new
promotional material for review it is slow and sometimes does not load forcing her
to reload the media. Whenever a clearance sale is planned and inventory has to be
checked for overstocked or older products it takes ten to twenty tries just to access
the database through our software, and the software may crash at random times
while in the database. Her work is constantly halted whenever she has to rely on
accessing our database from the Salem Branch.

Copyright © [2010] CIS Department Page 4 of 15
Chemeketa Community College
Author: Nickolas McBride Marketing Dept. PC Replacement Revision 1.0
Project Name: Release 1.0 or ECR xxxx

Business Case 2:

Sarah O’Donnell (O’Donnell) is a Marketing Representative
working in the Salem Marketing Department. She creates reports, coordinates
meeting times and creates promotional media.

 What kind of problems are you facing with the computers?

The computers here at the Salem branch are slow to the point that it
takes extra time when I’m on the phone trying to open the database and use it that
organizing a clearance sale, or trying to figure out what stock we are trying to
promote is infuriating. The amount of time that gets wasted at the office is
substantial just trying to get anywhere in the database or the network. Whenever I
need to access something it takes a long time. By the time I have accessed what
I’m trying to get to, whether it be sales numbers or promotional work we’ve done
in the past, it’s already been five minutes. After I have everything I need it takes
forever to draft up promotional pitches. Whenever I have to make reports for
anything it might take me half a work day just to get everything I need into one
report, due to the fact that it takes forever to access anything and if more than one
task is going at a time it slows down even more.

 What can be done to make the current system better?

The potential for sales would be much better if we had a faster way
to access the system and we had more options for software. The faster we can
access the system the more work that can get done and also the more coordination
that we can achieve. Being able to get a message across faster would greatly
benefit the work flow. Most of the time when I come in to the office in the
morning coworkers are gathered around the coffee pot waiting for their mail to
load. Overall there’s a lot of wasted time that just boils down to waiting for the
computers to try to load something, especially when it comes to making promotion
media. Whenever new promotional material has to be made it takes forever to be
made on the old programs we are using. The current system is just so inefficient
and time wasting.

Copyright © [2010] CIS Department Page 5 of 15
Chemeketa Community College
Author: Nickolas McBride Marketing Dept. PC Replacement Revision 1.0
Project Name: Release 1.0 or ECR xxxx

2.2 Essential Business Use Cases/Scenarios

Use Case ID (UC - 1) Use Case Name
Failure of Systems Name: Nickolas McBride
Created by Nickolas Last Updated by Nickolas McBride
Date Created 4/12/2017 Date Last Updated 4/12/2017
Actors Dave Clemens

Description Computers at the Salem Marketing Department fail to load the database using the
current application
Preconditions
Computer turned on and connected to internal network
Post conditions
Failure to load the Database
Priority: (low/medium/high)
high
Frequency of Use
high
Normal Course
UC-1: Case

Actor Actions System Responses
1. user powers on computer 2. computer boots to login screen
3. user enters login information 4. computer loads users desktop
5. user opens database application 6. database application starts to load
10. user repeats step 1 through 9 7. database application freezes for several
multiple times until database minutes
application loads 8. database application fails to load
9. database application crashes

Alternative Course

Actor Actions: System Responses:
1. user powers on computer 2. computer boots up into login screen
3. user enters login information 4. computer loads user desktop
5. user opens database application 6. computer loads database application
8. user searches for pertinent 7. computer loads main menu of database
database data application
9. user takes information from data to
create report
10. user closes database application
Exceptions

Actor Actions System Responses
1. user powers on computer 2. computer boots into login screen
3. user enters login information 4. login screen tries to login in to domain
7. user restarts computer 5. computer cannot connect to domain
controller
6. computer gives error message warning no
network connection
Includes (another use case id)

Special requirements Windows 10 desktop
Assumptions

Copyright © [2010] CIS Department Page 6 of 15
Chemeketa Community College
Author: Nickolas McBride Marketing Dept. PC Replacement Revision 1.0
Project Name: Release 1.0 or ECR xxxx

Use Case ID (UC - 1) Use Case Name
Slow System Name: Nickolas McBride
Created by Nickolas Last Updated by Nickolas McBride
Date Created 4/12/2017 Date Last Updated 4/12/2017
Actors Sarah O’Donnell

Description Computers are running slow and accessing the database slow causing work slow
down
Preconditions
Computer turned on and connected to the network
Post conditions
Slow connection to database resulting in possible crash and inefficient workflow
Priority: (low/medium/high)
high
Frequency of Use
high
Normal Course
UC-1: Case

Actor Actions System Responses
1. user powers on computer 2. computer boots into login screen
3. user enters login information 4. computer loads user’s desktop
5. user opens database application 6. computer attempts to load database main
7. user waits 5 minutes page
8. computer loads database main page
Alternative Course

Actor Actions: System Responses:
1. user powers on computer 2. computer boots into login screen
3. user enters login information 4. computer loads user’s desktop
5. user opens database application 6. computer loads database main page

Exceptions

Actor Actions System Responses
1. user powers on computer 2. computer boots into login screen
3. user enters login information 4. computer loads user’s desktop
5. user opens database application 6. computer attempts to load database main
7. user waits 5 minutes page
9. user browses database 8. computer loads database main page
10. database application crashes after 5
minutes
Includes (another use case id)

Special requirements Windows 10 desktop
Assumptions
Notes and issues

Copyright © [2010] CIS Department Page 7 of 15
Chemeketa Community College
Author: Nickolas McBride Marketing Dept. PC Replacement Revision 1.0
Project Name: Release 1.0 or ECR xxxx

2.3 Functional/Behavioral Requirements

 Computers should be able to access the database
 Application should not crash while accessing the database
 Computers should be able to access email without long load time
 Computers should be able to access the database quickly
 Computers should be able to navigate the database quickly

2.4 Non-Functional/Non-Behavioral Requirements

 Computers must run windows 7 as their operating system
 Computers must meet windows 7 system requirements
 Computers must have a connection to the network
 Computers must have the latest database application installed

2.5 System Constraints

 Replacement computers
 Installation time
 Training required for end users
 Loss of productivity while training end users

2.6 Benefits

 Improved start menu experience
 Faster load times
 Faster computers
 Ease of use improvements
 Better stability and performance
 Easier maintenance of computers
 Multiple monitor support

Copyright © [2010] CIS Department Page 8 of 15
Chemeketa Community College
Author: Nickolas McBride Marketing Dept. PC Replacement Revision 1.0
Project Name: Release 1.0 or ECR xxxx

Logical/Architectural Object Model
3.1 1st Diagram

The network of the marketing department in salem has been split into four L.A.N.’s. The
marketing employees are connected to the L.A.N. with the marketing printers in the
main room and themselves. The marketing offices for the heads of marketing are on a
separate L.A.N. with their own Printers. The VOIP phones are on a separate L.A.N. to
maintain call quality and functionality.

3.2 2nd Diagram

Copyright © [2010] CIS Department Page 9 of 15
Chemeketa Community College
Author: Nickolas McBride Marketing Dept. PC Replacement Revision 1.0
Project Name: Release 1.0 or ECR xxxx

This diagram shows a top down view of the marketing department in salem. The
employees use the cubicles in the main area. The heads of marketing use the computers
in their respective offices. They have a break room for lunch.

3.3 3rd Diagram

Copyright © [2010] CIS Department Page 10 of 15
Chemeketa Community College
Author: Nickolas McBride Marketing Dept. PC Replacement Revision 1.0
Project Name: Release 1.0 or ECR xxxx

This diagram is a simple diagram of the database that the salem marketing department uses daily.
By comparing inventory and sales the marketing department keeps track of what to mark down.
Using inventory numbers this database compares sales to what is sold. By keeping track of what
is sold marketing can put items on clearance that aren’t selling well.

3.4 Sequence Diagram

Copyright © [2010] CIS Department Page 11 of 15
Chemeketa Community College
Author: Nickolas McBride Marketing Dept. PC Replacement Revision 1.0
Project Name: Release 1.0 or ECR xxxx

This diagram goes through the procedure of logging into the database. First the user must be
verified and trusted. Second the database software gives a login successful message. Lastly the
user can browse and access the database contents that they are allowed to see.

Copyright © [2010] CIS Department Page 12 of 15
Chemeketa Community College
Author: Nickolas McBride Marketing Dept. PC Replacement Revision 1.0
Project Name: Release 1.0 or ECR xxxx

Specifications

Windows 10 Requirements:

Processor: 1 gigahertz (GHz) or faster processor or SoC

RAM: 1 gigabyte (GB) for 32-bit or 2 GB for 64-bit

Hard disk space: 16 GB for 32-bit OS 20 GB for 64-bit OS

Graphics card: DirectX 9 or later with WDDM 1.0 driver

Display: 800x600

Oracle database software requirements:

Physical memory (RAM) 1 GB minimum

Virtual memory Double the amount of RAM

Disk space Total: 5.22 GB

Processor AMD64, or Intel Extended memory (EM64T)

Video adapter 256 colors

Photoshop light room software requirements:

Intel® or AMD processor with 64-bit support

Microsoft Windows 7 with Service Pack 1 (64-bit), Windows 8.1 (64-bit) or Windows
10 (64-bit)

2 GB of RAM (8 GB recommended)

1024 x 768 display

1 GB of Video RAM (VRAM). 2 GB of dedicated VRAM is suggested for large,
high-resolution monitors, such as 4K- and 5K-resolution monitors.

2 GB of available hard-disk space

DVD-ROM drive required if purchasing Adobe® Photoshop® Lightroom® retail
boxed version

OpenGL 3.3 and DirectX 10-capable video adapter for GPU-related functionality

Copyright © [2010] CIS Department Page 13 of 15
Chemeketa Community College
Author: Nickolas McBride Marketing Dept. PC Replacement Revision 1.0
Project Name: Release 1.0 or ECR xxxx

Internet connection and registration are necessary for required software activation,
validation of subscriptions, and access to online services.

Replacement Desktop Specifications:

Windows 10 64-bit Operating System
Intel core i5 Processor 3.3 GHz
Memory: 8GB DDR3
Storage: 500GB
DVD-ROM
GPU/VGA: Intel HD Graphics 2000

Copyright © [2010] CIS Department Page 14 of 15
Chemeketa Community College
Author: Nickolas McBride Marketing Dept. PC Replacement Revision 1.0
Project Name: Release 1.0 or ECR xxxx

Works Cited

https://www.microsoft.com/en-us/windows/windows-10-specifications
https://docs.oracle.com/cd/B28359_01/install.111/b32006/reqs.htm#CHDEAHDJ
https://helpx.adobe.com/lightroom/system-requirements.html
https://www.newegg.com/Product/Product.aspx?Item=9SIAAJ25DG4331
Roberts, Jenny D. "Database Access Troubles." Telephone interview. 14 Apr. 2017.
Clemens, Dave A. "Database Access Inquiry." Personal interview. 16 Apr. 2017.
O’Donnell, Sarah M. "Systems Assessment." Personal interview. 15 Apr. 2017.

Copyright © [2010] CIS Department Page 15 of 15
Chemeketa Community College