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ITC504 - Interface Useability
Session 1 2017
Faculty of Business, Justice and Behavioural Sciences
School of Computing and Mathematics
Internal Mode

Welcome to a new session of study at Charles Sturt University. Please refer to the University’s
Acknowledgement of Country (http://student.csu.edu.au/study/acknowledgement-of-country).

This subject outline is accessible through mobile devices from http://m.csu.edu.au.

Subject Coordinator Rajasekaran Lakshmiganthan
Email rlakshmiganthan@studygroup.com
Phone 0399357900
Campus To be advised.
Building/Room number To be advised.

Consultation procedures
Any questions concerning the teaching of this subject can be made by contacting your Subject
Lecturer.

Lecturer Name : Corinna Ng

Lecturer Email : cng@studygroup.com (mailto:cng@studygroup.com)

Email is the best option. Please send a brief message regarding the issue and include the subject name and
subject code in your email –it really helps to know which class you belong to, before I respond to your
query. If your query is urgent then meet with your respective Course Coordinator on Level-4.

Class times and location
General Timetable as below will be available at the following website before the start of 201730
semester, which can be accessed on any Mobile Phone or IPAD:

https://csutimetable.au.studygroup.com/Melbourne/

If you cannot contact your Subject Coordinator, please contact your teaching team using the contact
details and consultation procedures provided on your Interact2 subject site.

What is your subject about? A brief overview
This subject provides an advanced study of Interface Design and Evaluation. The subject will look at
various contexts that affect interface design and will employ both design and usability principles to
evaluate and design interfaces. It includes the creation of usability testing strategies to ensure that
both the design and usability requirements are met as well as the evaluation of test results.

Learning outcomes
On successful completion of this subject, you should:

be able to explain the relevance of integrating aspects of the human, social and
organisational context into the design process;
be able to demonstrate and articulate the importance of the principles of design that are
applicable to the design of an interface;
Charles Sturt University Subject Outline
ITC504 201730 SM I-25 January 2017-Version 1 Page 1 of 16
be able to evaluate the effective usability of an interface and recommend changes to improve
its usability;
be able to design a user interface to meet a given set of requirements;
be able to design a usability strategy to ensure that an interface meets its usability goals;
be able to interpret and evaluate usability testing results to plan interface improvements.

Pass Requirements
This subject has no exam.

You must obtain a total mark of at least 50% in at least three (3) of the four (4) assignments and the
total mark in order to pass this subject.

To be eligible for the grade AA you must have submitted all assessment items in this subject. If you
choose not to complete an assessment item and receive an overall mark between 45 and 49 then you
will not be granted an AA.

Key Subjects
Passing a key subject is one of the indicators of satisfactory academic progress through your course.
You must pass the key subjects in your course at no more than two attempts. The first time you fail a
key subject you will be 'at risk' of exclusion; if you fail a second time you will be excluded from the
course.

The Academic Progress Policy (https://policy.csu.edu.au/view.current.php?id=00250) sets out the
requirements and procedures for satisfactory academic progress, for the exclusion of students who
fail to progress satisfactorily and for the termination of enrolment for students who fail to complete in
the maximum allowed time.

Assumed knowledge
Academic integrity means acting with honesty, fairness and responsibility, and involves observing and
maintaining ethical standards in all aspects of academic work. This subject assumes that you understand
what constitutes plagiarism, cheating and collusion. If you are a new student we expect you to complete the
modules called Academic Integrity at CSU
(https://interact2.csu.edu.au/webapps/blackboard/execute/courseMain?course_id=_16412_1&task=true

Prescribed Text
Students must have access to a copy of the prescribed textbook. The prescribed text for this subject is:

Rogers, Y., Sharp, H., & Preece, J. (2015). Interaction Design (4th ed.). Chichester, West
Sussex, UK.: John Wiley & Sons Ltd. ISBN: 9781119020752

Recommended Reading

Some recommended texts are listed below. These texts are not required for study in this subject but
may be used to add depth to your studies.

Lauesen, S. (2007), User Interface Design: A Software Engineering Perspective, Harlow,
UK, Pearson Education Ltd.
Krug, S. (2006). Don't Make Me Think. A Common Sense Approach to Web Usability.
Berkeley. CA: New Riders.
Krug, S. (2010). Rocket Surgery Made Easy. The Do-It-Yourself Guide to Finding and
Fixing Usability Problems. Berkeley. CA: New Riders.
Lowdermilk, T. (2013). User-Centered Design. Sebastopol, CA: O'Reilly Media Inc.
Norman, D. (1990), The design of everyday things. Doubleday, New York.
Norman, D. (2004). Emotional Design. Basic Books, New York.
Shneiderman, B., & Plaisant, C. (2009). Designing the user interface: Strategies for
effective human-computer interaction (5th ed.). Reading, MA: Addison-Wesley.
ACM/IEEE/SIGCHI journals.

Charles Sturt University Subject Outline
ITC504 201730 SM I-25 January 2017-Version 1 Page 2 of 16
CHI and OZCHI proceedings.
Charles Sturt University call number [P004/S1].

Required Software

The software that we will use for this subject is Balsamiq's Mockups v3.3.3. Mockups is a
professional wireframing tool and Balsamiq have granted CSU HCI students a full licence that will
work until July 2016. The Balsamiq Mockups licence file can be downloaded from the Resources Page
of the ITC204 Interact site.

You can download either the Windows or the Mac OSX version from the Balsamiq download page at
https://balsamiq.com/download/.

The textbooks required for each of your enrolled subjects can also be found via the Student Portal
Textbooks (http://student.csu.edu.au/study/study-essentials/textbooks) page.

Subject and Assessment Schedule
Schedule
Session Week Topics Notes

Week Commencing

1 27 Feb 2017 Gathering Requirements
(Ch. 10)

2 06 Mar 2017 Interaction Design (Ch.
1)

3 13 Mar 2017 Understanding Assignment-1 is due on 17th March 2017
Interaction (Ch. 2)

4 20 Mar 2017 Evaluation (Ch. 12,13)

5 27 Mar 2017 Evaluation Studies (Ch.
14.2, 15.1, 7.1 - 7.5)

6 01 Apr 2017 Mid Session Break Assignment-2 is due on 14th April 2017
- 16 April
2017

8 17 Apr 2017 Cognitive Models (Ch.
3)

9 24 Apr 2017 Interfaces (Ch. 6)

10 01 May 2017 Interaction Design (Ch.
9)

11 08 May 2017 Design, Prototyping & Assignment-3 is due on 12th May 2017
Construction (Ch. 11)

12 15 May 2017 Social Interaction (Ch.4)

13 22 May 2017 Emotional Interaction Assignment 4 is due on 26th May 2017
(Ch. 5)

14 29 May 2017 Revision

15 05 Jun 2017 Examination Period

Charles Sturt University Subject Outline
ITC504 201730 SM I-25 January 2017-Version 1 Page 3 of 16
Session Week Topics Notes

Week Commencing

- 16 Jun 2017

Notes:

There will be replacement classes for classes that fall on Public Holidays - Monday 17 April
2017 and Tuesday 25 April 2017. Details will be announced later in the session
This study schedule has been devised to assist in your planning during the session, and is
intended as a guide only.

Subject Content
Information regarding the subject's content and textbook reading is outlined in the above Schedule.

Subject Delivery
Class/tutorial times and location
If you are enrolled in an internal offering of this subject, your class times can be found at Timetable @
CSU (http://timetable.csu.edu.au). If you are enrolled in the online offering of the subject, this
timetable will not apply. Find out how to use Timetable @ CSU via the Student Portal Class Timetable
(http://student.csu.edu.au/study/study-essentials/timetable) page.

Learning, teaching and support strategies
How you are expected to engage with the subject

All of your subject materials are available on the Interact site under the Topics link in the left hand
side menu. I suggest that for each topic you read the learning objectives carefully, read the overview,
quickly skim the text to get an idea of the topic and then watch any videos included in the topic. Once
you have an idea of the topic's content, try and make a good set of notes under each of the headings
in the topic. This will start to give you a good understanding of the topic and will assist you
remember everything in the assignments and exam.
In this subject we will meet for a 3-hour session where we will discuss that week’s topic. Before you
come to class you need to have looked at the online activities in the Interact site and read the text so
that you can contribute to the class and derive more meaning from the activities that we will do in
class. We will spend class time working through the topic questions, discussing them and preparing
responses. In addition we may use video, games and case studies to enhance understanding of certain
topic areas.

It is helpful to have a small task to complete early in the session so that you have a focus in the
subject from the very first day, and so I have set a small practical design assignment in week 2 as part
of your assessment. If you don’t attempt this assignment, I may contact you by phone or email to have
a chat about study and if there are any issue that I can help with.

The modules for this subject have been written specifically to guide you through the sections (and
questions) of the prescribed textbook relevant to each topic.

You should check the Interact2 Site at least weekly for postings, announcements, lecture information
and other resources that will assist your studies or additional information and resources vital to your
success in the subject.

Studying at university does not mean studying alone. During class you will have an opportunity
to interact the lecturer as well as your peers.

Charles Sturt University Subject Outline
ITC504 201730 SM I-25 January 2017-Version 1 Page 4 of 16
Use the subject schedule to plan your studies over the session.
You can also contact an adviser through Student Central on the following number:
1800 275 278 (or +61 2 6933 7507 from outside Australia).

Library Services
The CSU Library website provides access to online material and print, using Primo Search to find
online journal articles, eBooks, hardcopy books from CSU Library (see Library Manager for
Interlibrary Loan Requests), company & government reports, eJournals, dissertations, theses,
newspapers including Business & Financial newspapers in Factiva (See Business & IT Journal
Databases), and other reference resources (eg. Australian Bureau of Statistics, Australian standards,
online encyclopaedias & dictionaries to be read on the computer). You will also find library guides,
Subject Reserve for any readings eg. ITC100, ACC100, etc., and online assistance to help you use the
Library's resources such as Ask a Librarian – Live Chat and Ask a Librarian - Web Form.

You can find Library Services on both the SGA library online catalogue:
http://primo.unilinc.edu.au/primo_library/libweb/action/search.do?vid=SGA

The SGA library online catalogue allows students to Sign In, My Account shows student’s current
library record including all books on loan, Renew your borrowed books online before the due date,
also Search and Request all books in the SGA library, even if unavailable due to high demand from
students. Students can Request books when all books are on loan to other students. When the
requested book is returned to the SGA library, the student who requested the book receives an email
immediately to pick up the book from the SGA library. View your library record online 24/7 at the
above web link for SGA library.

And also CSU Library online:
http://student.csu.edu.au/library - CSU Library Services including Primo Search & Subject Reserve
online with 24/7 access, online and video tutorials in research skills, finding journal articles for
assignments, topic analysis, download Endnote referencing program and many other online library
services to help you successfully complete your assignments for all CSU courses.

http://trove.nla.gov.au/ - Powerful search engine from National Library of Australia to access many
different online resources on any subject from one search.

Contact Details for renewing loans, locating books and other information:

SGA Melbourne Library:
Marian Lees - Director, Library Services
Ph: (03) 9935 7921
Email: MLees@studygroup.com

Library Help
http://student.csu.edu.au/library/help -contacts Friendly and quick assistance is available. Ask for help
finding information and navigating the library's extensive eResources.

Online Tutorials
http://student.csu.edu.au/library/study-research/training-tutorials-videos

Learn how to:
• use Primo Search to find eReserve material and journal articles
• search journal databases and web resources for information for your assessments
• identify appropriate sources of information and peer reviewed material, and evaluate resources.

Bookmark your Subject Library Resource Guide
Subject Library Guides are a great way to get started with research. Each online guide is tailored to
a specific area of study, including Accounting, Business & Information Technology outlining how to
research in your area and where to look for information.
http://libguides.csu.edu.au/

Charles Sturt University Subject Outline
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Academic Learning Support Assistance
Visit the learning support website for advice about assignment preparation, academic reading and
note-taking, referencing, and preparing for exams at: http://student.csu.edu.au/study

You may also contact:

Name: Monique Moloney
Email: MMoloney@studygroup.com
Phone: (03) 9935 7919

Name: Bethany Winkler
Email: BWinkler@studygroup.com
Phone: (03) 9935 7953

Name: Gail Ekici
Email: GEkici@studygroup.com
Phone: (03) 9935 7965

For appointments, please see Reception at Level 1.
Queries regarding the content of this subject should be directed to your subject lecturer.

Residential school
You are not required to attend a residential school for this subject.

Your workload in this subject
This subject code is an 8 point subject. The CSU Subject Policy states that a standard 8 point subject
should require you to spend up to 160 hours engaged in the learning and teaching activities. These
activities include the time spent in preparation for assessment, including study for examinations, tests,
and assignment preparation.

The following is a recommended breakdown of the hours allocated for successful completion of this:

Assessment Items
Item Title Type Value Due date* Return

number date**

1 Assignment-1 (Project Requirements and Assignment 10% 17-Mar-2017 07-Apr-2017
Scope)

2 Assignment-2 (Project Design Proposal) Assignment 25% 14-Apr-2017 10-May-2017

3 Assignment-3 (Detailed Design Document) Assignment 50% 12-May-2017 02-Jun-2017

4 Assignment-4 (Design Evaluation) Assignment 15% 26-May-2017 19-Jun-2017

* due date is the last date for assessment items to be received at the University
* applies only to assessment items submitted by the due date

Assessment item 1
Assignment-1 (Project Requirements and Scope)
Value: 10%
Due date: 17-Mar-2017
Return date: 07-Apr-2017
Length: 2 pages
Submission method options

Charles Sturt University Subject Outline
ITC504 201730 SM I-25 January 2017-Version 1 Page 6 of 16
Alternative submission method

Task
You are to prepare the project scope and initial requirements and assumptions for a new Interface
Design project. This project may be either:

The online gift shop case study that is located in the ITC504 Interact Resources folder, or
A project that you are doing as part of your employment, or are proposing or planning to do.

You are to prepare a Project Brief for this project. The project brief will set the basis for the rest of
your assignment work in ITC504.

You should approach this project as a “blue sky” project. That is, you are going to design and develop
an interface that is different to those that you have previously worked on. This means that your
planning will necessarily be somewhat more diffident as you will be doing research during the
planning and design process to achieve your design aims.

Your project brief should include the following sections:

Overview
Vision
Outcomes
Scope
Objectives, Outputs and Targets
Success Criteria
Key assumptions

The project brief should concentrate on the Overview, Vision, Outcomes, Scope and Key Assumptions at
this stage. These sections define your vision for the project and should be quite well developed.

The Objectives and Success Criteria may not be well known at this stage, but some effort should be
made to determine what they are. These will be added to later in the project.

Rationale

The rationale for this assignment is to test students ability to capture, develop and understand user
requirements for an interface design project. The assignment will also test the ability of students to
understand the constraints that are inherently contained in requirements.

Marking criteria
Question HD DI CR PS FL
Project Brief Comprehensive Very detailed Thorough project Adequate project Inadequate or
project brief with project brief with brief with good brief with incomplete project
excellent overview very good overview that overview that brief that does not
that clearly overview that conveys the gives a good idea convey or does not
articulates the articulates the project vision, of the project have the project
project vision, project vision, outcomes, scope vision, outcomes, vision, outcomes,
outcomes, scope & outcomes, scope & & assumptions scope & scope or
assumptions assumptions assumptions assumptions
Presentation,
spelling & Up to 5 marks may be deducted for poor presentation, spelling and grammar
grammar (-5
marks)

Presentation

Charles Sturt University Subject Outline
ITC504 201730 SM I-25 January 2017-Version 1 Page 7 of 16
Include your and subject details with your answer in a MS Word document. Your project brief is NOT
to exceed 2 pages in length, except the cover page and references.

Requirements

Online submission via Turnitin is required for this assignment.

Assessment item 2
Assignment-2 (Project Design Proposal)
Value: 25%
Due date: 14-Apr-2017
Return date: 10-May-2017
Length: 3 pages
Submission method options
Alternative submission method

Task
Project Design Proposal

Your project brief has been accepted by Senior Management and a design project has been formally
commenced. You have been appointed as both Project Manager and Chief Designer for the project.

Your tasks are to:

1. Update your project brief with full details of:

Objectives, Outputs and Targets,
Success Criteria.

2. Write a Project Design Proposal that covers the following:

Design aims;
Outline of the proposed design;
Proposed evaluation methods.

Your first task updates your initial project document. The update should now reflect the complete user
requirements and your objectives, outputs and targets for the project. This update will probably not
exceed two (2) pages.

The Project Design Proposal should outline firstly your design aims for the project and how they
will meet the user requirements.

You should then give a brief outline of your design. This should be mainly written, rather than be
drawn, and you should describe and discuss HOW your design will enhance the user experience (UX)
of the user while meeting their requirements,

You may also want to refer to design principles to support your argument.

Finally, you need to discuss how you will test your design for usability, UX, and its fit to the
requirements. Again you will want to support your argument with reference to principles. You do not
need to produce a full test plan at this time.

Rationale

The rationale of this assignment is to test student’s ability to capture, develop and understand user

Charles Sturt University Subject Outline
ITC504 201730 SM I-25 January 2017-Version 1 Page 8 of 16
requirements for an interface design project and develop those requirements into Objectives, Outputs
and Targets. From the requirements, the student should also be able to develop the Success Criteria for
the design. The assignment will also test the ability of students to plan and develop a design that meets
the user requirements and enhances the user experience.

Marking criteria
Question HD DI CR PS FL
Updated Comprehensive Very detailed Thorough project brief Adequate Inadequate or
Project Brief project brief with project brief with with good overview project brief incomplete
excellent very good that conveys the with overview project brief
overview that overview that objectives & success that gives a that does not
clearly articulates the criteria good idea of the convey or does
articulates the objectives & objectives & not have the
objectives & success criteria success criteria objectives &
success criteria success criteria
Design Aim Comprehensive Very detailed Thorough statement of Adequate Inadequate or
and clear statement of design aim showing statement of incomplete
statement of design aim how it meets many design aim statement of
design aim showing how it user showing how it design aim that
showing how it meets most user requirements, generally meets some user does not show
meets all user requirements, with with references requirements, how it meets
requirements, references with some user
with references references requirements
with few or no
references
Outline of Comprehensive Detailed Thorough discussion Adequate Inadequate or
proposed and clear discussion of of design, with discussion of incomplete
design discussion of design, with examples, showing design showing discussion of
design, with examples, how the design meets how the design, with no
clear examples, showing how the most user requirements design meets examples, fails
showing how the design meets most and design principles many user to show how the
design meets all user requirements with some references requirements design meets
user and design and design user
requirements and principles with principles with requirements
design principles references some references and design
with references principles with
few or no
references
Proposed Comprehensive Detailed statement Thorough statement of Adequate Inadequate or
evaluation and clear of proposed proposed evaluation statement of incomplete
method statement of evaluation method method with proposed statement of
proposed with good reasonable discussion evaluation proposed
evaluation discussion of of reasons for use, method with evaluation
method with reasons for use, expected outcomes and some discussion method with no
excellent expected analysis plans of reasons for discussion of
discussion of outcomes and use, expected reasons for use,
reasons for use, analysis plans outcomes and expected
expected analysis plans outcomes and
outcomes and analysis plans
analysis plans
Presentation,
spelling and Up to 5 marks may be deducted for poor presentation, spelling and grammar
Grammar (-
5 marks)
Referencing Up to 5 marks will be deducted for not providing / following the proper APA style of
(-5 marks) referencing. Note that the guide for APA referencing is provided in the Resource section of
Interact site
Presentation

Charles Sturt University Subject Outline
ITC504 201730 SM I-25 January 2017-Version 1 Page 9 of 16
Include your and subject details with your answer in a MS Word document. Your Project Design
Proposal should NOT exceed three (3) pages, excluding references. You will need to reference all
literature using the APA 6th edition referencing style.

Requirements

Online submission via Turnitin is required for this assignment.

Assessment item 3
Assignment-3 (Detailed Design Document)
Value: 50%
Due date: 12-May-2017
Return date: 02-Jun-2017
Length: 25 pages
Submission method options
Alternative submission method

Task
Prepare a detailed design document for the user interface for your project. Your design document
should be based on your Project Requirements and Scope document and your Project Design
proposal. Your design document should include the following sections, as a minimum:

1. Design overview;
2. Project scope;
3. Business and User requirements;
4. Key assumptions;
5. Design process to be used;
6. Interface Design, including the following sections with justification for use:

All screen layouts;
All components identified, with justification for their use;
Workflow diagrams for major tasks (if required);
Use of colour, frames and sections;
Help and user assistance functions;
Use of icons;
User task navigation;

7. Usability testing and evaluation, including the following sections with justification for use:

Evaluation aims;
Evaluation methodology;
Test audience selection and ethical considerations;
Evaluation experiments;
Analysis methodology and procedures.

This is the final design for your project so all the sections in the document should be complete in
all detail.

Rationale

This assignment assesses a student's ability to:

Critically examine and interpret the principles of design that are applicable to the design of
an interface;
Critically examine and evaluate a user interface design to determine if it meets a given set of

Charles Sturt University Subject Outline
ITC504 201730 SM I-25 January 2017-Version 1 Page 10 of 16
requirements;
Interpret, analyse and evaluate usability testing results to plan interface
design improvements;

Marking criteria
Question HD DI CR PS FL
Design Overview Comprehensive Very detailed Thorough Adequate Inadequate or
overview that overview that overview that overview that incomplete
clearly articulates articulates the conveys the gives a good idea overview that
the objectives & objectives & objectives & of the objectives does not convey
success criteria success criteria success criteria & success criteria or does not have
the objectives &
success criteria
Project Scope Comprehensive and Detailed Thorough Adequate Inadequate or
clear statement of statement of statement of statement of incomplete
project scope project scope project scope project scope statement of
project scope
Requirements Comprehensive and Detailed and Thorough Adequate Inadequate or
clear statement of clear statement of statement of statement of incomplete
project project project project statement of
requirements requirements requirements requirements project
requirements
Assumptions Comprehensive and Detailed and Thorough Adequate Inadequate or
clear explanation of clear explanation explanation of explanation of incomplete
assumptions of assumptions assumptions assumptions explanation of
assumptions
Design Process Comprehensive and Detailed and Thorough Adequate Inadequate or
clear statement of clear statement of statement of statement of incomplete
design process design process design process design process statement of
design process
Interface Design Comprehensive and Detailed UI Good UI design Adequate UI Poor or
clear UI design & design & & drawings, all design & inadequate UI
drawings, all drawings, all components drawings, all design and/or
components clearly components clearly identified components drawings, few
identified with clearly identified with some clearly identified components
excellent with clear justification for with justification identified with
justification for use justification for use for use little or no
use justification for
use
Usability Testing Comprehensive and Detailed Thorough Adequate Incomplete or
clear evaluation evaluation plan evaluation plan evaluation plan inadequate
plan with with well detailed with good aims, with adequate evaluation plan
comprehensive aims, methodology, aims, with inadequate
aims, methodology, methodology, procedures, methodology, aims,
procedures, procedures, audience & ethics procedures, methodology,
audience & ethics audience & ethics plans, audience & ethics procedures,
plans, experiments plans, experiments & plans, audience & ethics
& analysis experiments & analysis experiments & plans,
analysis analysis experiments &
analysis
Presentation,
Spelling & Up to 5 marks may be deducted for poor presentation, spelling and grammar
Grammar
Referencing Up to 5 marks will be deducted for not providing / following the proper APA style of
referencing.
Note that the guide for APA referencing is provided in the Resource section of the ITC504
Interact site

Presentation

Charles Sturt University Subject Outline
ITC504 201730 SM I-25 January 2017-Version 1 Page 11 of 16
Include your and subject details with your answer in a MS Word document. Your design document
should not exceed ~25 pages in length, excluding references. You will need to reference all literature,
applications and websites using the APA 6th edition referencing style.

Requirements

Online submission via Turnitin is required for this assignment.

Assessment item 4
Assignment-4 (Design Evaluation)
Value: 15%
Due date: 26-May-2017
Return date: 19-Jun-2017
Length: 3 pages
Submission method options
Alternative submission method

Task
Your design has been a success and you have been asked to write a paper that describes how you
developed that design and why you chose that particular interface. You will need to discuss how your
design meets the user(s) requirements and enhances their experience. You should mention what factors
influenced your design, how they influenced it and why. You should discuss similar interfaces that
have given your ideas or elements that you have used in your design. You will also need to discuss the
reasoning behind your design and why YOU think that this design is the best solution to this particular
problem.

Rationale

The rationale of this assignment is to assess a student's ability to discuss the reasoning behind
an interface in terms of principles of design, principles of usability and the user experience.

Marking criteria
Question HD DI CR PS FL
Design Comprehensive Very detailed Thorough design Adequate design Inadequate or
discussion design discussion design discussion discussion with discussion with incomplete design
with excellent with very good suitable good discussion discussion with
discussion of discussion of discussion of of requirements, little or no
requirements, requirements, requirements, influences, discussion of
influences, influences, influences, reasoning, design requirements,
reasoning, design reasoning, design reasoning, design & usability influences,
& usability & usability & usability principles, with reasoning, design
principles, with principles, with principles, with references & usability
references references references principles, with
few or no
references
Presentation,
spelling and Up to 5 marks may be deducted for poor presentation, spelling and grammar
Grammar (-5
marks)
Presentation

Include your and subject details with your answer in a MS Word document. Your discussion should
not exceed three (3) pages in length, excluding references. You will need to reference all literature;
applications or websites mentioned using the APA 6th edition referencing style.

Charles Sturt University Subject Outline
ITC504 201730 SM I-25 January 2017-Version 1 Page 12 of 16
Requirements

Online submission via Turnitin is required for this assignment.

Assessment Information
Learning materials
Details of learning materials that support your success in this subject can be found in the
Interact2 Subject Site.

Referencing
Referencing is an important component of academic work. All assessment tasks should be
appropriately referenced. The specific details of the referencing requirements are included in
each assessment task description. Get referencing style guides and help
(http://student.csu.edu.au/library/integrity/referencing-at-csu) to use for your assessments.

Plagiarism
CSU treats plagiarism seriously. We may use Turnitin to check your submitted work for plagiarism.
You can use Turnitin to check for plagiarism
(http://student.csu.edu.au/library/integrity/referencing-at-csu/checking) in your assessments before
submission.

How to apply for special consideration
Academic regulations provide for special consideration to be given if you suffer misadventure or
extenuating circumstances during the session (including the examination period) which prevents
you from meeting acceptable standards or deadlines. Find the form on the Student Portal Special
Consideration, Misadventure, Advice and Appeals (http://student.csu.edu.au/study/academic-advice)
page.

Extensions
In order to ensure that students who hand their assignments in on time are not disadvantaged, and to
enable the lecturer to comply with the requirement to return assignments to the class within 21
days, the following rules about extensions will be strictly enforced:

1. Extensions cannot be granted for online tests, as these have to be done within a specific time
frame, after which the answers are released to the class automatically.

2. Computer problems and normal work-related pressures and family commitments do not
constitute sufficient reasons for the granting of extensions.

3. If it becomes obvious that you are not going to be able to submit an assignment on time
because of an unavoidable problem, you must submit your request for an extension to the
Subject Coordinator in writing (email or post) prior to the due date.

Requests for extensions will not be granted on or after the due date so you must make sure
that any extension is requested prior to the day on which the assignment is due.

You are expected to do all you can to meet assignment deadlines. Work and family related
pressures do not normally constitute sufficient reasons for the granting of extensions or
incomplete grades.

4. If you apply for an extension, you may be asked to email your lecturer on what you
have done so far on the assignment.

5. You must be able to provide documentary evidence (such as a certificate from a doctor or
counsellor) justifying the need for an extension as soon as practicable - but please note that if

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the circumstances giving rise to the request for an extension arise on a day when you cannot
get documentary evidence, you must still apply for the extension before the due date and
submit the documentary evidence afterwards.

6. Given the tight deadlines involved in returning assignments to students and putting feedback
on Interact, the maximum extension granted generally will be seven (7) days from the
due date.

7. Assignments received more than 10 days after the due date or extension date will not be
marked unless the staff member decides otherwise. Items received late will be penalised at
10% of the mark available for the assessment item per day it is late (see below).

8. Note that for purposes of measuring lateness, the 'day' begins just after 00.00 hrs AEST - so
an assignment received after midnight of the due date will be penalised 10% for lateness.
This rule will be applied to all students uniformly.

Penalties for Late Submission
The penalty for late submission of an assessment task (without obtaining the Subject
Coordinator's approval for an extension) will be:

10% deduction per day, including weekends, of the maximum marks allocated for the assessment
task, i.e. 1 day late 10% deduction, or 2 days late 20% deduction.

An example of the calculation would be:

Maximum marks allocated = 20
Penalty for one day late = 2 marks (so, a score of 18/20 becomes 16/20 and a score of 12/20
becomes 10/20).

If an assignment is due on a Friday but is not submitted until the following Tuesday, then the penalty
will be four days (40% deduction or 8 marks in the example above).

Submissions more than 10 days late will be acknowledged as received but will not be marked.

Resubmission
Under normal circumstances resubmission of assessment items will not be accepted for any of
the assessments required in this subject.

Online Submission
Assignments should be submitted through TurnItIn. Please meet with your respective lecturer to enroll
in the Turnitin (If you do not receive any email from Turnitin).

Assessments such as Blogs, Quizzes and Journals are required to submit in the Interact2.

TurnItIn does not accept Excel files and PDF files.

Assignment/s must be submitted through Turnitin by midnight (AEST) according to the date
mentioned in the subject outline.

Postal Submission
Under normal circumstances postal submissions will not be accepted for any of the
assessments required.

Hand Delivered Submission
Under normal circumstances hand delivered submissions will not be accepted for any of the
assessments required.

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Feedback
Feedback for assessment items will be provided by subject lecturer/s.

Assignment Return
You should normally expect your marked assignment to be returned to you within 15 working days
of the due date, if your assignment was submitted on time. If you submitted your assignment on time
but have not returned by the return date, you should make enquiries in the first instance to the
subject lecturer. If the subject lecturer is not available, contact Level 1, Reception.

Student Feedback and Learning Analytics
Evaluation of Subjects
CSU values constructive feedback and relies on high response rates to Subject Experience Surveys
(SES) to enhance teaching. Responses are fed back anonymously to Subject Coordinators and
Heads of Schools to form the basis for subject enhancement and recognition of excellence in
teaching. Schools report on their evaluation data; highlighting good practice and documenting how
problems have been addressed. You can view a summary of survey results via the Student Portal
SES Results (https://student.csu.edu.au/study/subject-experience-survey-results) page.

We strongly encourage you to complete your online Subject Experience Surveys. You will be
provided with links to your surveys via email when they open three [3] weeks before the end of
session.

Changes and actions based on previous student feedback
Based on past analytics, changes made to the subject included more face-to-face interactions with
the subject Lecturer and Course Coordinator can significantly improve learning outcomes.

Learning analytics in this subject
Learning Analytics refers to the collection and analysis of student data for the purpose of improving
learning and teaching. It enables the University to personalise the support we provide our students. All
Learning Analytics activities will take place in accordance with the CSU Learning Analytics Code of
Practice. For more information, please visit CSU’s Learning Analytics
(http://www.csu.edu.au/division/student-learning/home/analytics-and-evaluations/learning-analytics)
website.

Data about your activity in the Interact2 site and other learning technologies for this subject will be
recorded and can be reviewed by teaching staff to inform their communication, support and
teaching practices.

Services and Support
Your Student Portal (http://student.csu.edu.au) tells you can how you can seek services and support.
These include study, admin, residential, library, careers, financial, and personal support.

Develop your study skills
Develop your study skills (https://student.csu.edu.au/study/skills) with our free study services. We
have services online, on campus and near you. These services can help you develop your English
language, literacy, and numeracy.

Library Services
CSU Library (https://student.csu.edu.au/library) provides access to the eBooks, journal articles, books,
and multimedia resources needed for your studies and assessments. Get the most out of these
resources by contacting Library staff either online or in person, or make use of the many Library
Resource Guides, videos and online workshops available.

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CSU Policies and Regulations
This subject outline should be read in conjunction with all academic policies and regulations, e.g.
Student Academic Misconduct Policy, Assessment Policy – Coursework Subjects, Assessment
Principles Policy, Special Consideration Policy, Academic Progress Policy, Academic Communication
with Students Policy, Student Charter, etc.

Please refer to the collated list of policies and regulations relevant to studying your subject(s)
(http://student.csu.edu.au/administration/policies-regulations-subjects) which includes links to the CSU
Policy Library (http://www.csu.edu.au/about/policy) – the sole authoritative source of official academic
and administrative policies, procedures, guidelines, rules and regulations of the University.

Subject Outline as a Reference Document
This Subject Outline is an accurate and historical record of the curriculum and scope of your subject.
CSU's Subject Outlines Policy (https://policy.csu.edu.au/view.current.php?id=00267) requires that you
retain a copy of the Subject Outline for future use such as for accreditation purposes.

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