HIKVISION EUROPE B.V.

How to Reset Password NEW
Quick Guide
(How to reset password with New Password Strategy)

Name: Reset Password NEW
Publisher: HIKVISION EUROPE B.V.
Type: Quick Guide
Version: 1.2
File: SADP.exe

Hikvision Europe B.V.

www.hikvision.com/europe

All Rights Reserved. 3). © Hikvision Digital Technology Co. 3 *** New SADP tools you can distinguish if the front-end device is using OLD or NEW firmware.3.1.2.hikvisioneurope.3. With the new firmware v3. 1 *** You need to download a new version of SADP tools software (v2.How to Reset Password NEW Introduction In order to reset the password with the new Hikvision Password Strategy you need to download a new version of SADP tools software (v2.3. 2) you’ll be recovering password by using the old system. default username and password (admin.6 Build 20150428) (Fig. Ltd.2.com/portal/index. 2 Fig.6 Build 20150428). 12345) are no longer applicable.0. By using the New SADP tools you can distinguish if the front-end device is using OLD or NEW firmware. The user will be then prompt to assign new password during initial password recovery attempt.0 and on Back-End devices with firmware version V3.0 (Fig. Fig.0 (Fig.3.3. 1) and it can be downloaded from Portal: http://www. . Fig.php?dir=Software/00%20%20%20Software%20Tool%20Package/0 1%20%20%20SADP%20Tools/new/ It can be used on Front-End devices with firmware V5.. If your device has an old firmware v3.

How to Reset Password NEW Step n1. Fig. Fig.XML file which we’ll send you later on. 4) where to export a *. . Click on Browse next to option [Export]. 5 *** Click on Browse next to option [Export]. 4 *** Create a new folder where to export the *.XML file.. Ltd. Step n2. © Hikvision Digital Technology Co. All Rights Reserved. To request a password reset code you’ll need to create a new folder in your PC (Fig. Open SADP tool and select the device you need a recovery code for.

com) Fig. Now click on the option [Export] (Fig. . Step n4.xml’ will be generated.eu@hikvision. 7 *** Click option [Export] and a file named ‘DeviceKey. Ltd. Select directory path in the new folder you’ve created previously and click [Choose] (Fig.xml’ will be generated which you’ll need to send to Hikvision Technical Support (support.How to Reset Password NEW Step n3. 6) Fig. All Rights Reserved.. 6 *** Select directory path and click [Choose]. 7) and a file named ‘DeviceKey. © Hikvision Digital Technology Co.

. Save this file in same folder where you’ve previously saved the ‘DeviceKey.xml’. Ltd.xml’ file (Fig. © Hikvision Digital Technology Co. 8) You’ll need the path to import the encrypted key later on. 9 *** Select device again and click [Browse] to path where you saved ‘Encrypt. Step n6.xml’ file to Hikvision Technical Support you’ll receive a special encrypted file named ‘Encrypt.xml’.xml’. Fig. 8 *** Save this file in same folder where you’ve saved ‘DeviceKey. Fig. (Fig. All Rights Reserved.xml’ file. Once you send the ‘DeviceKey. .How to Reset Password NEW Step n5. In SADP tool select the device again and click [Browse] to the path where you saved the ‘Encrypt. 9).

11 *** Set up a password by clicking [New Password] and [Confirm Password]. Fig. Then click [Import] and a ‘Reset password succeed’ message will show up (Fig. All Rights Reserved. Now you can set up a password of your choice by clicking [New Password] and [Confirm Password] (Fig. 12 *** ‘Reset password succeed’ message will show up (Fig.How to Reset Password NEW Step n7. Ltd. 11).. then click [Import]. . 11). Fig. 12). © Hikvision Digital Technology Co.

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