You are on page 1of 21

AT&Thas

y o u covered

ProtectionPack
AT&TMobile
Protection Pack
AT&TMobile Insurance

cNA.
asunonfi)?
Device Protection Offered byAT&T
3 ways to help you protect your investment:

AT&T Multi-Device Protection Pack*


- Includes AT&T MultiDevice Insurance, ProTech
support for AT&T MultiDevice Protection Pack and
the Protect Plus app*** for your eligible mobile device
on an AT&T postpaid wireless plan.
- Plus the flexibility to protect your choice of two
additional eligible devices, including smartphones or
tablets, on an AT&T wireless postpaid plan, or Wi-Fi
tablets or laptops.
- Coverage for up to 6 shared claims within any .
consecutive 12month period. 1
- Coverage and support for up to three devices for
$29.99 a month.
AT&T Mobile Protection Pack*
0 Includes comprehensive protection with AT&T Mobile I
Insurance, expert technical assistance from the
ProTech team, as well as the Protect Plus app
for your eligible mobile device on an AT&T postpaid
wireless plan for $9.99/month per enrolled mobile I
number. i
0 Coverage for up to 2 claims within any consecutive
12month period.
AT&T Mobile lnsurance*
- Provides protection against loss, theft,,physical
and liquid damage and out-ofwarranty I
malfunctions for your eligible mobile device on
an AT&T postpaid wireless plan for $6.99/month
per enrolled mobile number.
- Coverage for up to 2 claims within any consecutive
12month period.
Declining Deductibles
All AT&T device protection programs include Declining
Deductibles. Continuously enrolled customers who go
claim free for 612 consecutive months save 25% off the
standard deductible; and at 12 consecutive months or
more save 50% off the standard deductible.
30-Day Enrollment Period
You must enroll within 30 days of new activation or
device upgrade. If you are currently enrolled in any of
our device protection programs, you can switch your
alreadyenrolled number to a different program at
any time if eligible.
Eligibility
A partial list of eligible devices may be found in the
device tier section in this brochure.
MultiDevice Insurance and Mobile Insurance are not
available for the Samsung Galaxy Camera (EK
GClOOA), PlayStation Vita, Amazon Kindle', Amazon
Kindle Touch 3, BlackBerry PlayBook", AT&T
MicroCell, docks, or devices on GoPhone accounts.
Only devices purchased from AT&T are eligible for
enrollment as connected devices.
NOTE: See Device Protection Key Terms and Conditions for more information.
AT&T Mobile Insurance and the insurance component of AT&T Mobile Protection
Pack, and AT&T Multi-Device Protection Pack is underwritten by Continental
Casualty Company, a CNA company (CNA), and administered byAsurion Protection
Services, LLC (in California, Asurion Protection Services insurance Agency, LLC, CA
Lic. #0063161. In Puerto Rico,Asurion Protection Services of Puerto Rico, Inc), a
licensed agent of CNA. All applicable taxes and surcharges extra.
ProTech may also be purchased separately for $9.00 per month.
The Protect Plus app requires compatible device with AT&T wireless service.
Technical limits may prevent certain features from working on all devices. Lock &
wipe not available for iOS devices. Afree version of the app with limited features
is also available. Protect Plus app provided byAsurion Mobile Applications, Inc.
Not available for BlackBerry3 10, Windows? 78. 8 devices, For add'l details 8.full
terms and conditions, visit attcom/ProtectPlus.
vmecnon
key msaLnn m u s

mMMznwmmw
u n n u m m m h w - n g u a

M" mum-m.$ 5 1 . 1 5 , . v
u . . . ,
m o l e n m u w w m
Mum-mm-numnw
menu-mam: a"
m m . . .

"mmmwmmm
M m .
N - . . . m . m n m .
M W M W W W W .
nmmmmmu
Q W M M M M
W m m m n v n m m i - n - A n
mwmnmnpuwm
m h fi m m t r - C - Z fl m y w
... W W I . ,

W : fl % " m

fl a w - m
mwmammmm .11:
m m m m . . m m we.

W m m w a f w LEW
m
m W W
w
W m m
m
m w

mummflhdymmm-pmm
W W W . . .
54 m man he mm
WW
W W W ,
m,
A M M W M W W n M . "

W
m Mm Wm Wm W W
m m , W W W .

. W m m m m m m
W W W M W m . . . m
W
w W M'29: wmmmm
M W

.mwwflwmn53m
.199 mfw'wmmwmmu m a n n a !
W m m m m m m m ,
AT&T Multi-Device Insurance provides:
Protection for loss, theft, physical and liquid damage
and outof-warranty malfunctions.
Connected devices e as soon as nextdayH device
replacement.
. Non-connected devices repair or replacement as
soon as 3 5 business days from the date Asurion
receives the equipment.
To see a full list of devices and their applicable
deductibles, please visit att.com/mdpp.
Coverage for up to 6 shared claims within any
consecutive 12month period.
Continuously enrolled customers who go claim free
for 612 consecutive months save 25% off the
standard deductible; and at 12 consecutive months
or more save 50% off the standard deductible. (Refer
to chart in the Key Terms and Conditions section of
this brochure.)

ProTech support for AT&T Multi-Device Protection Pack


The ProTech team can help you do the things you
want to do with all your eligible devices. Contact the
ProTech team for expert help with issues like:
- Advanced troubleshooting for all your registered devices.
- Connecting your device to your car via Bluetooth/
Wi-Fi, and other electronics designed to work with
your device.
- Optimizing settings on your device to maximize
battery performance and extend battery life.
- Backing up and transferring music, pictures, videos
and other personal content.
- Discovering and downloading mobile applications,
including the Protect Plus app to help you locate a
lost device. '
(See a list of more support topics at the end of this brochure.)
A Mun D e w c e r ' e r t a n P a c
pmgmmxmm mn(cammued)
( W W W W W
M M W M M M
3 mMM m, MM M M WM
1- M m a y
mmmmn Mm mmmmwm
m a m a . EL. .mmmmmum:
M m u m u m .m m w
. m mu
m u m van a m m m m . m m "
P m a m m m m l anmemnmvmnxmunw
a m . k a m m m mrrnnrxmmm
m m m.mm Inn-MOW! I a n M m .
mu m
- 1m I d e m : w e . " m m m pmm
nmvtnbr/xknl
~ E w a a n fl m m u m
vnammmu, um n o m s n e w
!" m w n u u m / m e w u x DA:
le mm m. mm m w m
u Wp m m m" m u

m m m m m m m w t fl v m m
m u m m w w u n - u - A m
- m u fi u a m n m n d h q u m
M u n g . m u w . . .
u n w m m u l m n m m l u m
M m m
, AT&T Habits Protection Pack ~
7Program information
Provides AT&T Mobile Insurance, ProTech s u p p o r t
a n d t h e P r o t e c t Plus a p p f o r o n e eligible mobile
device. Requires enrollment within 30 days of n e w
activation or upgrade, or m u s t already be enrolled in
AT&T Mobile Insurance.
- Your device must be active on an AT&T postpaid
wireless plan.
AT&T Mobile Insurance provides:
- Protection for loss, theft, physical and liquid damage
and outof-warranty malfunctions.
- As soon as next-dayH device replacement.
- You are covered for up to 2 claims within any 12
consecutive months.
- Continuously enrolled customers who go claim free for
612 consecutive months save 25% off the standard
deductible; and at 12 consecutive months or more save
50% off the standard deductible. (Refer to chart in the
Key Terms and Conditions section of this brochure.)
- To see a full list of devices and their applicable
deductibles, please visit att.com/mpp.
ProTech support for AT&T Mobile Protection Pack
The ProTech experts can help you do the things you
want to do with your device. Contact the ProTech
team for expert help with issues like: i;
- Connecting your device to your car via Bluetooth/
WiFi, and other electronics designed to work with
your device.
- Optimizing settings on your device to maximize
battery performance and extend battery life.
Am vanle M u m " Pa
9 grzrm an a! "(curKnuL-d)
~hw'Bw-ndu-n4mmuxxmsmnmznn
W W W( w w
v n u m s m q u m a m e v m v s i fl y w r m u
. D w n q m m m w p r M
w m m m v m m w m i w l w m v m h m a b fl
um".
be:mnvwwlwmallnzwmlmhmnm}
mmumvmmmm.
u
m u k u
mm.w.[affi'yziamimymwm"my?
m mmmxmu m m u m M
:5?mey.num%mn7.msm : s r
mm mm
m m
m. Wm

w .
mw m f m ma $n2. m
. w mm
m n

mm m.
W

m lhaavp
. 15mm

m mm m "m m u m !m W W .
ynguhu
u m .. m a mw e . amm m i ! m :pmm
m mwm
mxwpm W W W

v u m m l t d menus a 6513
r m gu .u mum/Nahum: am
m m m mm m m : m; sup. m
u p W m m m m m
r
A n n M Melnwmn
Prugmm lnfulma
mm new: m y . 1. m my) mum:
M m e qurrx m m . m u 3 a m 7: m
m m w a s :
. m m .m b m.
e nm :n u .
M u m M W
m1 mm mar-am
.muumwmm m u m :
m m m m Mam
m m new: m u m s "
W M . 5
.m imm Vanna m 2 m m . m 11
.mmmmwmmmm m .
m ) z : M s e w l m m u m . 25.qu m
M m W W W u 1 m1 m m m u
m w . N I x. 3 m m m u m : { k a m m
W W W c m m m m mw ;m m ;
a n , . M mmwwm [hammock
aenmnmas um m m M W , M

m'xnmfifl-Fhm
u m m m m m m
n . . . . m w m . .
m u y w m m m m
39w ta Eiiera Glaim ,
To file a claim quickly and easily for AT&T Mobile
Insurance or AT&T MultiDevice Insurance, visit
phoneclaim.com/att or call 888.562.8662.
Representatives are available to help you
. Monday through Friday from 7 am. to 9 pm. CT
0 Saturday and Sunday from 8 am. to 8 pm. CT

u Report the claim within 60 days of the date of loss.


- If your device was lost or stolen, please contact AT&T
Customer Care at 866.MOBILITY to temporarily
suspend service and prevent unauthorized use.
- If your device is defective or has been damaged, it
must be returned using the prepaid shipping label
provided with your replacement device.
- Non-return charges of up to $850 may be added to
your wireless bill for failure to return your defective or
damaged device.
For coverage to apply to a particular connected device,
you must own or lease the device and have used
(logged voice or data use) that device on your enrolled
wireless line after initial enrollment. Coverage for
connected devices applies only to one device per
covered wireless line at any given time (up to 3 devices
per MultiDevice Protection Pack enrollment), and the
covered device will be your most recently used device
on your wireless line at the time of the loss. '9
Other Impatient tnfermatiea
Covered Equipment
Phone Includes wireless device and if part of the
covered loss, standard battery, standard battery charger,
SIM card and choice of one of the following accessories:
carrying case, automobile cigarette lighter adapter or
standard wired earpiece (not specialty earpiece such
as Bluetooth).

Notebook Includes wireless device, standard battery,


standard battery charger and SIM card.

Wireless Home Phone device Includes wireless home


phone device, power cord, backup battery, phone cable
and SIM card.
Tablets Includes wireless device, standard battery
charger, USB cable and SIM card.
Laptop (applies to AT&T Multi-Device Protection Pack
only) Includes laptop, standard battery and standard
battery charger.

tt Deliveries to Alaska, Hawaii, Puerto Rico and US. Virgin Islands cannot be
shipped for next day delivery.
M m : m w w w m m m
WIwmm-lywrmvmeWWu/m Mm
m g e m m m - m e m m m
M m m m m m v m a r y m m w

vmmlrmmnmn Wm
animus:
W M m w m m mm m . m m .
wunmmmmmmmmmmm me
w w m am m m m m n m q
m l m m z m
m m m w m m
m m m m w w u ;
mm
m a g n u m
wcnwnm m
u m m m m
m a m
M i n i m u m - 1 m m
m e w w m u w w m u h u m n
WVWWmmumumm-mwmm
m a n m m m m w mnmmmm
varnmnmtazslm
U t h e r m p m l Mmlurmzu , ,
W
w .W m
W .
m m m m m
m m w m W W W .
m m w mW m m m
zmawmrmasazttwwszz'
nammn-x
Mal-m, mm m l m .5 m mM W
mam bunny
m m5 m m
m g ; m. mu: " m . , moms m m m
m y : m u m h k a m m , Manama
m a ymm mmmngxundeHH-Y
u s n m mi m a m
( m y
m a m mm :m a m . m m "m
mmAmudnluwmnmmum-msunm
m m ( M W

.m.mu_m.um.......
m m . . . "
FRAUD: Any person who knowingly and with intent to
injure, defraud or deceive any insurer files a statement of
claim on an application containing any false, incomplete or
misleading information is guilty of insurance fraud. In
Florida, such conduct is a felony of the third degree.
ARBITRATION: The Coverage Certificates and Terms and
Conditions of the device protection products contain binding
Arbitration Agreements. You can obtain a complete copy of
the Arbitration Agreements byvisiting attcom/protectioncenter
and selecting Terms &Conditions at the bottom. You should
read the Arbitration Agreements carefully and completely,
since they affect your rights. The Arbitration Agreements
require you to: 1) RESOLVE ANY DISPUTES THROUGH
BINDING AND INDIVIDUAL ARBITRATIONS 0R SMALL
CLAIMS COURT ACTIONS; AND 2) WAIVE YOUR RIGHTS
TO A JURY TRIAL AND YOUR RIGHTS TO PARTICIPATE
IN CLASS ACTIONS OR CLASS OR CONSOLIDATED
ARBITRATIONS. The Arbitration Agreements do not prevent
you from informing federal, state or local agencies of any
dispute. If you do not agree to submit disputes to binding and
individual arbitration or you do not agree to any other
provision of the Arbitration Agreements, you should not enroll
in Device Protection products.
NOTE: Taxes and surcharges extra. Offers may be modified
or discontinued at any time.
m y . . . . M n . . .
m w z g r s m( m u mm m mmm m
m m ;M A N Ny w
m 1M u m
m m m m m m " a n a l yum N e w :
m u m m um m m m w
344mm; m m . mmmm mm am we:
W m m m m m m m m .mm?
mvmwmimbemmunwadmmm
W m m m 5mmfizd m m m m m.
mm a m m m m m m ym u m m e n
m w m m mg a m m a . mum
m m m w mm m m w k m m
mm. H s m

P a m r d Lxstm 9 m m : { M a r g a
b y D e u c e mar
M Mm m W m . w e :94 m
W m m nmmmymv m x m u m
wumnmammm M a n a m a !1 . 3 . ; m...
mmlmsmmn:wmmsmwmm
cum: mm
M m u m m y :m u m . m m
m m m Mum n m l m m m
mm M m h l c l m m m m u ma t
mum-m
m m e m mI m m l u u m w
m m \ m m e m mm m m ,a :
m N. a m .m a y . Mummy M Wm.
p m m y Dev aw
byDemceT w a m m u e fl )

mm m mm-
m. mm
vanm mau
m u p m n n m l mum-mm
m m M
M D . mar NunrA/IS
I-e N a m mm. 920
mmm- mu
m summ- m m
N u n w l m x

ADP! N m mm.
W . W t h z ' 55/616 m
w: sawwmvvvsnmsmm
Sammil-vs'i
San-suns E l k - y 3. s a s ;

mmwa::u;nni
snmnwmmmmv m. mm
m! u. Am HM mum m m H"

Mum-Dim m u mm M W a u g h m a
wars an m m .m m Wm . 4 5 6
um m m m m . m m . mam m m . . .
asW unmu m a m m u w m m.
mm m: 590

u m m -
, w a mm m . us!g e m
,m w my .mnumWm
.wmmmuwmmmusk p m m m
m W m m m m
. k w m urn/mam W m m m
wwmm M m m m
uopwmxwgwungg m M, a n u m m n u r
u m w m n m mu w w m m
W u :
. m m m m w k m W , u m
m mm V VI m a m M n n m n m u e ,
mm mm:
H m l w n q m m m m m
. w a ya n ;
. 9010mm
. Mme/Wu m,
. mm w: mgmm m m ; mm
Summy:
m u m m y m nnwmuqu m m m p u m m
mum-3mmvvaleuPlux-nnlu'nkufima
m. Dhnne
marvel-19h mg
rem"; sm
~menMy-Iqanmemwngmmv:
thkmgum m

m
- c a m / m u n g M v fl n u m w u i m fl w e m /
mm nxmuuumwgwmwmmm
Wm
. s m m m m w m m m m
m u m . M :
. w w m m m mm u m so m
mm mmu
.mmwmw
. m m m a m a ,

mum-mvmrk'nwmurm
m k m m w n fl m m m m u m
mnmmuuzuumwxm mm
u s w m n m m m m w y fl u
- m m o y w w n fl o r m 1 u m wupmmv
. w m y n n u m y m m g o m wivm m

~ m m w m ~ m m
For more information:
- visit your sales representative
- go to att.com/deviceprotection
- call AT&T at 800.331.0500

Subsidiaries and affiliates of AT&T Inc. provide products and services under the
AT&T brand. AT&T, the AT&T logo and all other AT&T marks contained herein are
trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All
other trademarks are the property of their respective owners. 2015 AT&T
Intellectual Property. All rights reserved.
INS BRT 0215 8359 E