Professional Documents
Culture Documents
Definitions of communication
--defined as both a process and a product
Ogden and Richard's triangle of meaning
Interpreter--person communicating, Symbol--anything that people assign meaning to,
Referent--object or idea for which a symbol stands for
(make sure others are hearing what you are saying)
Levels of communication
intrapersonal--within yourself
interpersonal(dyadic)--ourselves plus one other
group communication--three or more people trying to reach a common goal
public--one person speaking to an audience, one direction flow of info
mass--print, electronic, media 1. feedback delayed 2. method is important
Elements of communication
Speaker--sender, source, encoder
encodes the message, encoding is the process speaker uses hwen outting ideas into
symbols
Message--the ideas actually communicated (verbal and nonverbal)
Listener--person to whom the message is sent
receiver is the decoder, attaching meaning to the symbols
ETHICS
Samuel Johnson -- "Your manuscript is both good and original; but the part that is good is not
original, and the part that original is not good."
Goal: to develop and maintain your integrity
Ethics -- standards used to determine right from wrong in thought and behavior
Principles of ethics -- unwritten contract between speaker and listener
listener should expect to learn without pre-judging you and should evaluate your ideas of the
speaker but the speaker has to be well prepared, communicate clearly, be open to
feedback
individuals (speaker or listener) possess attitudes and standards before they come to listen and
before they give a speech. Ethics is a working philosophy.
Responsibilities of an ethical speaker
1. Speak up about topics you consider important
2. Choose topics that promote positive ethical values
3. Speak to benefit yoiur listener
4. Use truthful supportive material and valid reasoning
5. Consider the consequences of your words
6. Strive to improve your public speaking
What I want and expect out of people when I'm speaking What I don't want
1. looking at me/signs of interest 1. annoying noises
2. silence when i speak 2. people sleeping
3. they ask me questions 3. people talking to other people
4. theyre awake 4. no interest
5. theyre showing signs of enjoyment
6. note taking
I backed my way towards the door, but the cat laughed. "Its okay, I'm not gonna hurt you". His
voice was warm, relaxing. I let my hand down from the handle.
"Who are you?"
I anticipated the answer, almost as if I had been