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Working as a CCTV

Operator
Handbook

By Umais & Aisha ZAHID

M2 – CH1 – Codes of Practice. satellites) Functional Checks – physical examination of all the equipment done at the beginning of each shift. (pss) CCTV – Public space surveillance CCTV Operator must be in possession of their badge at all time but it does not have to be displayed. expensive to set up  Public Switched Telephone Network (PSTN) .VHS Tape  Wired  Digital . Economical. Good quality images.  Mouse 2 .the cheapest option – bad signal  Microwave – very expensive  Infrared . evidence gathering.Much faster digital transmission Wireless  Radio wave (FM) . Operational Procedures & Guidance Legal CCTV system  Operational requirements (purpose/need) – prevention of crime and disorder.Reliable but limited to short runs  Fibre Optics . Purpose of CCTV – monitor. support the response team. M2 – CH3 – CCTV Equipment & Operation Two types of systems Two types of transmission  Analogue . Telemetry (Extras)  Keyboard Report fault every time you  Joystick come across it. to deter.Easy installation.night vision  Laser Links – the best known transmission (army.  Operational procedures (internal)  Codes of practice (public)  ICO registration (ICO – body in charge of data/information. Minimum groundwork.Hard Drive  Wireless Hard – Wired cables  Coaxial  Twisted Pair .Slow analogue transmissions  Integrated Services Digital Network (ISDN) . CCTV M2 – CH1 – Roles and responsibilities CCTV – Closed Circuit Television – Information accessible by authorised people only.

OVERT SEMI COVERT COVERT ANPR – Automated Number Plate Recognition Image quality – image is effected by 3 things Artificial lighting  Light (lux)  Floodlight  Weather  Spot light  Position  Infrared 3 . one recorder. It allows cameras. the management of a number of sources and output devices Degasser’s demagnetises images from the tapes Recorder – this (removes) magnetically records data Tapes must be degaussed on a tape before use to prevent ghosting Cameras – light is captured by the camera lens. The lens focused the light on a sensor chip. CCTV Monitors – work by converting electronic signals into pictures on the screen. CCTV monitors use the same technology as TV – TVL (Television lines) Monitor Setup SPOT SPLIT/EVENT BANK Multiple screen Analogue Equipment Matrix Switcher the brain Multiplexer – many of the system. The light is then converted to an electronic signal.

4 .CH4 .  To the point  Concise M2 – CH5 – Legislation DPA – The data protection act – this is the law to do with how information about us is held. CCTV M2 . Under the DPA anybody can ask about copy of their own data that any company may hold.within 40 days from request Data – text processed using a system Personal Data – data regarding a living individual which can be identified Sensitive Personal Data – information regarding a person to do with any of the following:  The racial or ethnic origin of the data subject  Their political views  Their religious beliefs or other beliefs of a similar nature  Their sexual life The Freedom of Information Act 2000 – This law allows anybody the right to access non personal information held by any public authority at the time of the request. They must respond within 20 working days. ICO – body in charge of the data protection Maximum charge for withdrawal of any personal data – max £10 Information – raw text Reply time .Control room Communication Radio Procedures  Clear Police may have a direct link with the control room.

CCTV The Human Rights Act 1988 – These are basic rights and freedoms we are all entitled to.  Directed . RIPA – the Regulatory of investigatory Powers Act – under RIPA police or a similar body can do two types of surveillance:  Intrusive . planned action. 8 and 14 are the most important to us as these may be breached by a CCTV operator. requires action. Absolute Qualified Article 2 . Human Rights are divided into two types of articles: Absolute – no one can interfere with them. physical objects or any other documentary material. Qualified – only the state has the right to interfere with them. Incident – unplanned event. 5 . Different types of evidence A statement .The right to life Article 9 – the right to freedom of thought. Evidence – any use of testimony (oral or written statements). PACE – The Police & Criminal Evidence Act 1984 – gives police power to seize evidence contained on a computer. Article 3 – the prohibition of torture conscience and religion Article 4 – the prohibition of slavery and forced labour Article 10 – the right to freedom of expression Article 5 – the right to liberty and security Article 11 – the right to freedom of assembly and Article 6 – the right to a fair trial association Article 7 – no punishment without law Article 12 – the right to marry and found a family Article 8 – the right to respect for private & family life Article 14 – the prohibition of discrimination Articles 6.written account of  Primary – originals what evidence a witness can give  Secondary – copies about an incident. Emergency – unplanned event.takes place on any residential premises or in any private vehicle. M2 – CH6 – Dealing with incidents Daily Occurrence (routine) – planned event.covert surveillance that is undertaken in relation to a specific investigation or operation. requires immediate action.

Tracking – following an individuals or vehicles camera to camera as they move through different locations.Joystick/Mouse moves the camera left or right (360º)  Tilt .Many cameras covering one spot at the different angles. suspicious vehicles or people. Multi-incidents – When the control room is managed by a single operator then there may be the need for that operator to prioritise which incident is covered. e. What is suspicious to one operator may not Deploy cameras strategically! be suspicious to another.Crime attracting areas.g. CCTV Uses of CCTV  DETER – the visual presence of the camera  PROTECT – protect sites and areas from  DETECT – identifies individuals and detects attack crime  SUPPORT – support ‘response forces’ Audit trails – a chronological series of communications and actions that prove how something was done. Operation Techniques  Pan . Ongoing issues e. Prioritise incidents by the severity of the crime or the greater risk to life. M2 – CH7 – CCTV Surveillance Techniques Always remain vigilant. Lost contact drills performing when the target has been lost. minimum lighting. abandoned area. 6 .Joystick/Mouse allows HOSDB percentages  Focus .Lenses brought into focus allowing clear images Set up .g. covering 360’ where possible. Targeting At times police may request you to interrupt CCTV Patrolling Hot spot . staff absences.Joystick/Mouse moves the camera up or down  Zoom In & Zoom Out . Handover – where current operator from one shift discuss ongoing issues with the next shift staff. In this case complete the full routine patrol of the system by starting at the last point of contact. current faults.

Take your belongings ‘if safe to do so’ 3. CCTV M2 – CH8 – Emergency Procedures in the Control Room Counterterrorism – being vigilant Dealing with Improvised Explosive Device (IDE) . mental or  Regular mobile patrol visits emotional adjustment or response. Check the work area as you might have been distracted by a full alarm 6. Locate and confirm the presence of the device ‘if safe to do so’ 2. Symptoms Physical Mental  Chest pain  A Tendency to  Depression  Lack of appetite/  Diarrhoea sweat  Anger food craving  Muscle cramps  Breathlessness  Anxiety  Difficulty sleeping  Dizziness  Nail biting  Mood swing  Difficulty concentrating. that requires a physical. While you leave make sure you leave doors and windows open 4. 7 .homemade bomb  Confirm  Communicate  Clear the area  Control  Cordon the area Bomb threat check list – a form kept close to the telephone IED evacuation procedures 1. Audit trail – report it/log it. RE entry only after ‘all clear’ is declared by Police 5. activities in such a way that there are regular breaks or changes of activities given to them. The chemicals that are released by your body  Automatic warning devices as a result of stress can build up and cause various problems over time. Run a full system check 7. The Employer must provide you with an eye employer of these people must plan their work test upon request. Non – urgent – anti terrorism hotline Urgent – 999/112 Access control Manual Electronic Biometric (anything to do with the body) Lock & Key Fob Retina/Iris Scan Security Officer Swipe card Finger Scan Manual Keypad Electronic Keypad Voice recognition Signature recognition M2 – CH9 – Health & Safety at Work in the CCTV Environment Display Screen Equipment Regulations – it covers anybody working with any kind of screen/monitor. Lone working Stress – the body’s reaction to change  Regular check calls.

hurak. CCTV Hurak Channelsea Business Centre Canning Road Stratford E15 3ND Contact No: 0208 5199114 www.com Email: info@hurak.com 8 .