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Global - Systems Software

Leading Companies

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Leading Companies

Leading Companies
International Business Machines Corporation
International Business Machines Corporation (IBM) is an information technology company. IBM provides
business, technology and consulting services. The company develops and manufactures products and
services related to advanced information technology, including technology software, storage systems and
microelectronics. The company's business operations offer a range of services and technologies, which
includes, hardware, software, financing, research and chip technologies. The company operates in over
170 countries across North America, Latin America, Europe, the Middle East, Africa and the Asia-Pacific.
IBM operates through five operating segments: global technology services, global business services,
systems and technology group, software, and global financing.
Its global technology services and global business services segments are organized as one group; global
services.
The global services group provides IT infrastructure, and business insight and solutions to various clients.
The global technology services segment comprises infrastructure services and business process services.
The segment's services include strategic outsourcing, business transformation outsourcing, integrated
technology services and maintenance.
The strategic outsourcing services offer IT services to reduce costs and improve productivity through the
outsourcing of processes and operations. The business transformation outsourcing services comprise a
range of offerings from standardized processing platforms and business process outsourcing of the client's
business processes, applications and infrastructure. The integrated technology services assist clients to
access, manage and support their technology infrastructures through the combination of technicians, IBM's
expertise and software. The maintenance services include various support services from product
maintenance through solution support to maintain and improve the availability of clients' IT infrastructure.
The global business services segment primarily provides professional and applications outsourcing
services. The segment's offerings include consulting and systems integration, and application management
services, among others. The consulting and systems integration services offering comprise consulting
services in the areas of client-relationship management, financial management, human-capital
management, business strategy and change, and supply-chain management. In 2009, the company
created a new consulting service line, dedicated for advanced business analytics and business
optimization. IBM strengthened this service line with the acquisition of SPSS, a leading provider of
predictive analytics software and solutions, in October 2009.
The application management services include application development, management, maintenance and
support services for packaged software, as well as custom and legacy applications.
The software segment consists of middleware and operating systems software. The middleware software
enables clients to integrate systems, applications and processes across a standard software platform. IBM
middleware is designed to open standards, allowing the integration of unrelated client applications. In
addition, the software segment includes product lifecycle management (PLM) software, which primarily
serves the industrial sector.
The segment's middleware software is classified into key branded middleware and other middleware. Key
branded middleware includes Lotus, Rational, Tivoli, WebSphere and information management software.
Lotus is a collaboration, messaging and social networking software that enables businesses to
communicate and collaborate. Rational is a software tool that enables the management of Client's software
development processes and capabilities. Tivoli is a software for infrastructure management including
security and storage management. The WebSphere software enables the management of a wide variety of

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business processes using open standards to interconnect applications, data and operating systems. The
information management software includes advanced database, content management, information
integration and business intelligence software.
The systems and technology group serves clients' advanced computing power and storage capabilities
needs. The segment also provides semiconductor technology and products, packaging solutions and
engineering technology services to clients and for IBM's own advanced technology needs. The company
deploys its hardware services to support service solutions. The systems and technology group sells the
equipment that it purchases from global financing to external clients. The segment's offerings include
servers, storage products, microelectronics products, and retail store solutions.
The servers business offers IBM systems using IBM operating systems and support Linux operating
systems. Its systems portfolio includes System z, converged System p and System x.
The segment's storage solutions include information infrastructure products and solutions for information
retention and archiving, availability and virtualization, and security and compliance. The storage solutions
portfolio comprises a range of disk and tape storage systems and software, including the next-generation,
ultra-scalable disk storage system XIV.
The microelectronics business provides semiconductor design and manufacturing for use in IBM systems
and storage products and for sale to external clients.
The retail store solutions business offers point-of-sale (POS) retail systems (network connected cash
registers) and solutions to connect POS with other store systems.
The global financing segment comprises three lines of business: client financing, commercial financing and
remarketing. The segment facilitates clients' acquisition of IBM systems, software and services.
Client financing provides lease and loan financing to end users and internal clients for terms generally
between two and seven years.
Commercial financing provides short-term inventory and accounts receivable financing to dealers and re-
marketers of IT products.
Remarketing is engaged in the sales and lease of used equipment to new and existing clients both
externally and internally. The remarketing equipment is primarily sourced from the conclusion of lease
transactions.
The majority of IBM's operations, excluding the company's original equipment manufacturer (OEM)
technology business, are in industries that are broadly grouped into six sectors: financial services, public,
industrial, distribution, communications and general business. The financial services sector includes
banking, financial markets and insurance industries. The public sector includes education, government,
healthcare and life sciences. The industrial sector includes aerospace and defense, automotive, chemical
and petroleum, and electronics industries. The distribution sector includes consumer products, retail, travel
and transportation industries. The communications sector includes telecommunications, media and
entertainment, energy and utilities. The company's general business sector operations mainly serve
companies with less than 1,000 employees.

Table 6: International Business Machines Corporation: key facts

DetailType Detail
Head office: 1 New Orchard Road, Armonk, New York 10504
1722, USA
Telephone: 1 914 499 1900
Fax: 1 914 765 7382
Website: www.ibm.com
Financial year-end: December
Ticker: IBM
Stock exchange: New York

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Source: COMPANY WEBSITE

Key Metrics

The company recorded revenues of $99,870 million in the fiscal year ending December 2010, an increase
of 4.3% compared to fiscal 2009. Its net income was $14,833 million in fiscal 2010, compared to a net
income of $13,425 million in the preceding year.

Table 7: International Business Machines Corporation: key financials ($)

$ million 2006 2007 2008 2009 2010


Revenues 91,424.0 98,786.0 103,630.0 95,758.0 99,870.0
Net income 9,492.0 10,418.0 12,334.0 13,425.0 14,833.0
(loss)
Total assets 103,234.0 120,431.0 109,524.0 109,022.0 113,452.0
Total liabilities 74,599.0 91,816.0 95,940.0 86,267.0 90,280.0
Employees 355,766.0 386,558.0 398,455.0 399,409.0 399,409.0

Source: COMPANY FILINGS

Table 8: International Business Machines Corporation: key financial ratios

Ratio 2006 2007 2008 2009 2010


Profit margin 10.4% 10.5% 11.9% 14.0% 14.9%
Revenue growth 0.3% 8.1% 4.9% (7.6%) 4.3%
Asset growth (2.4%) 16.7% (9.1%) (0.5%) 4.1%
Liabilities growth 2.8% 23.1% 4.5% (10.1%) 4.7%
Debt/asset ratio 72.3% 76.2% 87.6% 79.1% 79.6%
Return on 9.1% 9.3% 10.7% 12.3% 13.3%
assets
Revenue per $256,978 $255,553 $260,080 $239,749 $250,044
employee
Profit per $26,680 $26,951 $30,955 $33,612 $37,137
employee

Source: COMPANY FILINGS

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Figure 12: International Business Machines Corporation: revenues & profitability

Source: COMPANY FILINGS

Figure 13: International Business Machines Corporation: assets & liabilities

Source: COMPANY FILINGS

Microsoft Corporation
Microsoft is one of the largest IT companies in the world engaged in developing, manufacturing, licensing,
and supporting software products. The company's software products consist of operating systems, server
applications, information worker productivity applications, business solution applications, high-performance
computing applications, and software development tools. The company has presence in over 100 countries
across the Americas, Europe, Asia, Africa, and the Middle East.
Effective FY2010, Microsoft organized its business into five divisions: Microsoft business, Windows &
Windows Live, server and tools, entertainment and devices (ED), and online services business (OSB).
The Microsoft business division consists of Microsoft Office systems and Microsoft Dynamics business
solutions. Microsoft Office systems products are designed to increase personal, team and organization
productivity through a range of programs, services and software solutions. Microsoft Dynamics products

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provide business solutions for financial management, customer relationship management, supply chain
management, and analytics applications for small and mid-size businesses, large organizations and
divisions of global enterprises. The company's products under this division include Microsoft Office,
Microsoft SharePoint; Microsoft Exchange Server; and Microsoft Dynamics ERP and CRM, as well as
Microsoft Office Web Apps, which are the online companions to Microsoft Word, Excel, PowerPoint and
OneNote.
The Windows & Windows Live division manages the development and marketing of the Windows operating
system, Windows Live and Internet Explorer. Its offerings consist of premium and standard editions of
Windows operating systems and online software and services offered through Windows Live. Its products
include Windows operating systems: Windows 7 Home Basic, Windows 7 Home Premium, Windows 7
Professional, Windows 7 Ultimate, Windows 7 Enterprise, and Windows 7 Starter Edition; Windows Vista
Home Basic, Windows Vista Home Premium, Windows Vista Business, Windows Vista Ultimate, Windows
Vista Enterprise and Windows Vista Starter Edition.
The server and tools division develops and markets server software, software developer tools, services and
solutions. Server software is integrated server infrastructure and middleware software designed to support
software applications and tools built on the Windows Server operating system. Server software includes the
server platform, database, storage, management and operations, service-oriented architecture platform,
and security and identity software. The division also builds standalone and software development lifecycle
tools for software architects, developers, testers and project managers. The division includes products such
as the Windows Server operating system, Windows Azure; Microsoft SQL Server; SQL Azure; Visual
Studio; Silverlight; System Center products; Biz Talk Server; Microsoft Consulting Services; Premier
product support services; and other products and services. The server and tools division also offers a range
of enterprise consulting and product support services (enterprise services) that assist customers in
developing, deploying, and managing Microsoft server and desktop solutions. The division also provides
training and certification to developers and IT professionals for its server and tools, Microsoft business
division, and Windows & Windows Live division products and services.
The ED division constitutes operations of developing, producing and marketing the Xbox 360 platform
including the Xbox 360 games, consoles and accessories, third-party games, games published under the
Microsoft brand, and Xbox Live services. It is also engaged in research, sales, and support of these
products. In addition to Xbox, the division offers the Zune digital music and entertainment platform; PC
software games; online games and services; mediaroom (internet protocol television software); Windows
Phone and Windows Embedded device platforms; application software for Apple's Macintosh computers,
Microsoft PC hardware products and other devices. It also manages the retail sales and marketing for retail
packaged versions of the Microsoft Office system and the Windows operating systems. The division's
product offerings include the Xbox 360 console and games; Xbox LIVE; Windows Phone; Windows
Embedded device operating system; Zune; Mediaroom; and numerous consumer software and hardware
products (such as Mac Office, mice, and keyboards); and Windows Automotive.
The OSB division consists of on-line information offerings such as Bing, MSN portals and channels, as well
as an online advertising platform with offerings for both publishers and advertisers. Its operations comprise
online advertising, including search, display, and advertiser and publisher tools. The division's offerings
include Bing; Microsoft adCenter; MSN; and Atlas online tools for advertisers and publishers.

Table 9: Microsoft Corporation: key facts

DetailType Detail
Head office: 1 Microsoft Way, Redmond, Washington 98052
6399, USA
Telephone: 1 425 882 8080
Fax: 1 425 936 7329
Website: www.microsoft.com
Financial year-end: June
Ticker: MSFT
Stock exchange: NASDAQ National Market

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Source: COMPANY WEBSITE

Key Metrics

The company recorded revenues of $62,484 million in the fiscal year ending June 2010, an increase of
6.9% compared to fiscal 2009. Its net income was $18,760 million in fiscal 2010, compared to a net income
of $14,569 million in the preceding year.

Table 10: Microsoft Corporation: key financials ($)

$ million 2006 2007 2008 2009 2010


Revenues 48,282.0 51,122.0 60,420.0 58,437.0 62,484.0
Net income 12,599.0 14,065.0 17,681.0 14,569.0 18,760.0
(loss)
Total assets 69,597.0 63,171.0 72,793.0 77,888.0 86,113.0
Total liabilities 50,696.0 32,074.0 36,507.0 38,330.0 39,938.0
Employees 71,000.0 79,000.0 91,000.0 93,000.0 89,000.0

Source: COMPANY FILINGS

Table 11: Microsoft Corporation: key financial ratios

Ratio 2006 2007 2008 2009 2010


Profit margin 26.1% 27.5% 29.3% 24.9% 30.0%
Revenue growth 21.3% 5.9% 18.2% (3.3%) 6.9%
Asset growth (1.7%) (9.2%) 15.2% 7.0% 10.6%
Liabilities growth 123.3% (36.7%) 13.8% 5.0% 4.2%
Debt/asset ratio 72.8% 50.8% 50.2% 49.2% 46.4%
Return on 17.9% 21.2% 26.0% 19.3% 22.9%
assets
Revenue per $680,028 $647,114 $663,956 $628,355 $702,067
employee
Profit per $177,451 $178,038 $194,297 $156,656 $210,787
employee

Source: COMPANY FILINGS

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Figure 14: Microsoft Corporation: revenues & profitability

Source: COMPANY FILINGS

Figure 15: Microsoft Corporation: assets & liabilities

Source: COMPANY FILINGS

Oracle Corporation
The Oracle Corporation (Oracle or "the company") develops, manufactures, markets, distributes and
services database and middleware software as well as applications software. The company provides a
range of offerings including database, middleware, collaboration, development tools, enterprise
applications, SaaS, hosted and on demand solutions, operating systems, virtualization software, IT
hardware and consulting/systems integration amongst others. The company operates in the Americas,
Europe, the Middle East and Africa, and the Asia-Pacific.
As a result of the acquisition of Sun in January 2010, Oracle entered into a new hardware systems
business, which includes two operating segments.
Oracle currently operates through three businesses: software, hardware systems and services. These
businesses are further divided into seven operating segments.

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The software business is comprised of two operating segments: new software licenses, and software
license updates and product support. The hardware systems business includes two operating segments:
hardware systems products and hardware systems support. The services business consists of three
operating segments: consulting, on-demand, and education.
The new software licenses segment is engaged in the licensing of database and middleware software as
well as applications software. The database and middleware software includes database management
software, application server software, business intelligence software, identification and access
management software, content management software, portal and user interaction software, service-
oriented architecture (SOA) and business process management software, data integration software and
development tools. As a result of the acquisition of Sun, the company acquired certain software
technologies that expanded and enhanced its existing database and middleware software product offerings,
including Java, a global software development platform used in a wide range of computers, networks and
devices. The applications software offerings provide enterprise information that enables companies to
manage their business cycles and provide intelligence in functional areas such as customer relationship
management, financials, human resources, maintenance management, manufacturing, marketing, order
fulfillment, product lifecycle management, enterprise project portfolio management, enterprise performance
management, procurement, sales, services, enterprise resource planning and supply chain planning.
Oracle's software license updates and product support segment provides customers with rights to
unspecified software product upgrades and maintenance releases, internet access to technical content, as
well as internet and telephone access to technical support personnel during the support period.
The hardware systems segment consists primarily of computer server and storage product offerings. The
company's computer servers are based on its SPARC family of microprocessors and Intel Xeon
microprocessors. Its servers range from high performance computing servers to cost efficient, entry-level
servers, and run with the Sun Solaris Operating System, Linux and certain other operating systems
environments. Its storage products consist of tape, disk and networking solutions for open systems and
mainframe server environments.
The hardware systems support offerings provide customers with software updates for the software
components that are essential to the functionality of the company's hardware systems and storage products
and also include product repairs, maintenance services, and technical support services.
Oracle's consulting segment provides services to customers in business strategy and analysis, business
process simplification, solutions integration and the implementation, enhancement and upgrade of the
company's database, middleware and applications software.
The company's on-demand offerings include Oracle On Demand and Advanced Customer Services. Oracle
On Demand provides multi-featured software and hardware management and maintenance services for
customers that deploy its database, middleware and applications software at its data center facilities, select
partner data centers and customer facilities. The Advanced Customer Services provides customers with
services to architect, implement and manage customer IT environments including software and hardware
systems product management, industry-specific solution support centers and remote and on-site expert
services.
The Oracle education segment provides instructor-led, media-based and internet-based training in the use
of its software and hardware products.

Table 12: Oracle Corporation: key facts

DetailType Detail
Head office: 500 Oracle Parkway, Redwood Shores, California
94065, USA
Telephone: 1 650 506 7000
Fax: 1 650 506 7200
Website: www.oracle.com
Financial year-end: May
Ticker: ORCL

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DetailType Detail
Stock exchange: NASDAQ

Source: COMPANY WEBSITE

Key Metrics

The company recorded revenues of $26,820 million in the fiscal year ending May 2010, an increase of
15.3% compared to fiscal 2009. Its net income was $6,135 million in fiscal 2010, compared to a net income
of $5,593 million in the preceding year.

Table 13: Oracle Corporation: key financials ($)

$ million 2006 2007 2008 2009 2010


Revenues 14,380.0 17,996.0 22,430.0 23,252.0 26,820.0
Net income 3,381.0 4,274.0 5,521.0 5,593.0 6,135.0
(loss)
Total assets 29,029.0 34,572.0 47,268.0 47,416.0 61,578.0
Total liabilities 14,017.0 17,653.0 24,243.0 22,326.0 30,379.0
Employees 56,133.0 74,674.0 85,188.0 84,233.0 105,000.0

Source: COMPANY FILINGS

Table 14: Oracle Corporation: key financial ratios

Ratio 2006 2007 2008 2009 2010


Profit margin 23.5% 23.7% 24.6% 24.1% 22.9%
Revenue growth 21.9% 25.1% 24.6% 3.7% 15.3%
Asset growth 40.3% 19.1% 36.7% 0.3% 29.9%
Liabilities growth 42.3% 25.9% 37.3% (7.9%) 36.1%
Debt/asset ratio 48.3% 51.1% 51.3% 47.1% 49.3%
Return on 13.6% 13.4% 13.5% 11.8% 11.3%
assets
Revenue per $256,177 $240,994 $263,300 $276,044 $255,429
employee
Profit per $60,232 $57,235 $64,810 $66,399 $58,429
employee

Source: COMPANY FILINGS

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Figure 16: Oracle Corporation: revenues & profitability

Source: COMPANY FILINGS

Figure 17: Oracle Corporation: assets & liabilities

Source: COMPANY FILINGS

SAP AG
SAP is one of the prominent international providers of business software. The company specializes in
providing management software solutions to six industry sectors, including process manufacturing, discrete
manufacturing, consumer, service, financial services, and the public sector. As of FY2009, SAP had more
than 95,000 customers in over 120 countries.
The company manages its operations across three business divisions: product, consulting, and training.
The product segment is primarily engaged in marketing and licensing the company's software products,
performing custom software development services for customers, and providing support services for its
software products. The consulting segment performs various professional services, primarily
implementation of its software products. The training segment provides educational services on the use of
the company's software products and related topics for customers and partners.

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SAP's product and services portfolio comprises software and services. Its software offerings include
applications and platform. The company's software applications comprise the SAP Business Suite,
solutions for small businesses and midsize enterprises (SMEs), the SAP BusinessObjects portfolio, and
sustainability solutions.
The SAP Business Suite software enables customers to execute and optimize their business and
information technology (IT) strategies by providing modular applications that improve their ability to perform
their business processes within the organization and across the business network. The applications also
work with other SAP and non-SAP software applications. The SAP Business Suite software include many
applications, including SAP enterprise resource planning (SAP ERP), SAP customer relationship
management (SAP CRM), SAP product lifecycle management (SAP PLM), SAP supplier relationship
management (SAP SRM), and SAP supply chain management (SAP SCM).
The company offers a portfolio of solutions designed specifically to meet the needs of SMEs. Its SME
solutions include SAP Business All-in-One, SAP Business One, and SAP Business ByDesign.
SAP Business All-in-One solutions is a comprehensive and flexible business management software with
built-in support for industry best practices. The solutions are designed for midsize companies with 100 to
2,500 employees. In one configurable solution, SAP Business All-in-One enables companies to manage
everything from financials, human resources (HR), procurement, inventory, manufacturing, logistics,
product development, and corporate services, to customer service, sales, and marketing. These solutions
are available from a wide network of qualified partners that deliver more than 700 industry-specific solutions
in more than 50 countries.
The SAP Business One application provides a single, integrated solution for managing the entire business,
including support for financials, sales, customer relationships, inventory, and operations. It is designed to
satisfy the needs of small businesses typically with fewer than 100 employees.
SAP Business ByDesign is a single on-demand solution that comprises functions of the SAP Business
Suite and provides solutions for financial management, CRM, HR, project management, procurement, and
SCM. It is designed to suit companies with 100 to 500 employees. SAP Business ByDesign can unify
multiple business operations. It also enables companies to implement preconfigured business processes to
solve immediate problems.
The SAP BusinessObjects solutions enable business users to optimize their business performance by
supporting strategic targets of its customers, predictable results, and decisions. The SAP BusinessObjects
portfolio consists of business intelligence, information management, enterprise performance management
(EPM), and governance, risk, and compliance (GRC) solutions. The company also offers Duet and Alloy
solutions, which are designed to provide direct access to SAP Business Suite software from the familiar
Microsoft Office and IBM Lotus Notes software, respectively.
The SAP BusinessObjects portfolio also offers solutions designed for SMEs. These solutions comprise SAP
BusinessObjects Edge solutions, which are BI and EPM solutions designed for midsize companies that can
address several requirements; Xcelsius, a point-and-click data visualization software designed for creating
interactive dashboards and visual business models from Excel spreadsheets and corporate data sources to
share via Microsoft Office, Adobe PDF, the internet, and corporate portals; Crystal Reports software;
Crystal Reports Server, a reporting and dashboard management software; the desktop edition of SAP
BusinessObjects Interactive Analysis software; the SAP BusinessObjects Access Control application, and
the SAP BusinessObjects Global Trade Services application.
The company's sustainability solutions include the SAP BusinessObjects Sustainability Performance
Management application, SAP Carbon Impact, SAP AMI Integration for Utilities software, and the SAP
Environment, Health, and Safety Management (SAP EHS Management) application.
The SAP NetWeaver technology platform runs business processes for SAP applications. It provides
customers with a way to integrate and extend business processes that run across SAP, SAP-certified
partner-built, and custom-built applications by providing prebuilt integration content, enterprise services,
and deployment and model-driven tools.
The company's services portfolio includes consulting, education, custom development, support services,
and managed services. The offerings are categorized into professional services and software-related
services.
The professional services are provided by SAP Consulting and SAP Education. SAP Consulting offers
planning, implementation, and optimization services for business solutions. The SAP Services portfolio also

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includes business transformation services, such as executive advisory services and business process and
platform services. SAP Education offerings include training needs analysis, certification assessments,
learning software, and tools. The company also offers managed services, including application
management services and hosting services, running and managing SAP solutions on behalf of customers.
The company's software-related services are support services provided by SAP's support units, including
SAP Active Global Support, SAP BusinessObjects Customer Assurance, and SME Service and Support;
and custom development provided by the SAP Custom Development organization.
SAP services has a local presence in more than 50 countries and runs more than 70 training centers,
seven global support centers, and nine custom development centers in Europe, Asia, and the Americas.

Table 15: SAP AG: key facts

DetailType Detail
Head office: Dietmar-Hopp-Allee 16, 69190 Walldorf, DEU
Telephone: 49 6227 7 47474
Fax: 49 6227 7 57575
Website: www.sap.com
Financial year-end: December
Ticker: SAP, SAP
Stock exchange: New York, Frankfurt

Source: COMPANY WEBSITE

Key Metrics

The company recorded revenues of $16,511 million in the fiscal year ending December 2010, an increase
of 16.8% compared to fiscal 2009. Its net income was $2,399 million in fiscal 2010, compared to a net
income of $2,318 million in the preceding year.

Table 16: SAP AG: key financials ($)

$ million 2006 2007 2008 2009 2010


Revenues 12,455.0 13,567.7 15,333.6 14,137.3 16,511.2
Net income 2,478.5 2,542.1 2,448.1 2,318.2 2,399.1
(loss)
Total assets 12,588.8 13,732.0 18,413.5 17,716.7 27,608.4
Total liabilities 4,460.3 5,117.4 8,898.1 6,468.6 14,594.4
Employees 38,053.0 44,023.0 51,544.0 0.0 0.0

Source: COMPANY FILINGS

Table 17: SAP AG: key financials ()

million 2006 2007 2008 2009 2010


Revenues 9,402.0 10,242.0 11,575.0 10,672.0 12,464.0
Net income 1,871.0 1,919.0 1,848.0 1,750.0 1,811.0
(loss)

Global - Systems Software Page 13


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million 2006 2007 2008 2009 2010
Total assets 9,503.0 10,366.0 13,900.0 13,374.0 20,841.0
Total liabilities 3,367.0 3,863.0 6,717.0 4,883.0 11,017.0

Source: COMPANY FILINGS

Table 18: SAP AG: key financial ratios

Ratio 2006 2007 2008 2009 2010


Profit margin 19.9% 18.7% 16.0% 16.4% 14.5%
Revenue growth 10.4% 8.9% 13.0% (7.8%) 16.8%
Asset growth 5.1% 9.1% 34.1% (3.8%) 55.8%
Liabilities growth 3.3% 14.7% 73.9% (27.3%) 125.6%
Debt/asset ratio 35.4% 37.3% 48.3% 36.5% 52.9%
Return on 20.2% 19.3% 15.2% 12.8% 10.6%
assets

Source: COMPANY FILINGS

Figure 18: SAP AG: revenues & profitability

Source: COMPANY FILINGS

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Figure 19: SAP AG: assets & liabilities

Source: COMPANY FILINGS

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