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OSP Self-Assessment: Tasks I do or have done at work

OSP Self-Assessment: Tasks I do or have done at work

Name: Dannett Mcintosh

Occupation(s):

Social Workers (NOC Code: 4152)

Essential Skills

My Results

Skills

Level 1

Level 2

Level 3

Level 4

Level 5

Reading Text

Reading Text
Reading Text
Reading Text
Reading Text
Reading Text

Writing

Writing
Writing
Writing
Writing
Writing

Document Use

Document Use
Document Use
Document Use
Document Use
Document Use

Computer Use

Computer Use
Computer Use
Computer Use
Computer Use
Computer Use

Oral Communication

Oral Communication
Oral Communication
Oral Communication
Oral Communication
Oral Communication

Scheduling or Budgeting and Accounting

Scheduling or Budgeting and Accounting
Scheduling or Budgeting and Accounting
Scheduling or Budgeting and Accounting
Scheduling or Budgeting and Accounting
Scheduling or Budgeting and Accounting

Data Analysis

Data Analysis
Data Analysis
Data Analysis
Data Analysis
Data Analysis

Job Task Planning and Organizing

Job Task Planning and Organizing
Job Task Planning and Organizing
Job Task Planning and Organizing
Job Task Planning and Organizing
Job Task Planning and Organizing

Decision Making

Decision Making
Decision Making
Decision Making
Decision Making
Decision Making

Problem Solving

Problem Solving
Problem Solving
Problem Solving
Problem Solving
Problem Solving

Finding Information

Finding Information
Finding Information
Finding Information
Finding Information
Finding Information
Essential Skills My Results Skills Level 1 Level 2 Level 3 Level 4 Level 5 Reading

Indicates your answers. Level 1 tasks are the least complex and level 4/5 tasks are the most complex.

Work Habits

My Results

 

Frequency

Always

Usually

Sometimes

Never

N/A

Teamwork

Teamwork
Teamwork
Teamwork
Teamwork
Teamwork

Reliability

Reliability
Reliability
Reliability
Reliability
Reliability

Organization

Organization
Organization
Organization
Organization
Organization

Self-advocacy

Self-advocacy
Self-advocacy
Self-advocacy
Self-advocacy
Self-advocacy
Work Habits My Results Frequency Always Usually Sometimes Never N/A Teamwork Reliability Organization Self-advocacy Indicates your

Indicates your answers.

 

Compare your results to occupation(s) of interest

 

Essential Skills

4152 - Social Workers

 

Skills

Level 1

Level 2

Level 3

Level 4

Level 5

Job Task Planning and Organizing

Job Task Planning and Organizing
Job Task Planning and Organizing
Job Task Planning and Organizing
   

Data Analysis

Data Analysis
Data Analysis

Finding Information

Finding Information
Finding Information
Finding Information

Oral Communication

Oral Communication
Oral Communication
Oral Communication
Oral Communication

Document Use

Document Use
Document Use

Problem Solving

Problem Solving
Problem Solving
Problem Solving

Scheduling or Budgeting and Accounting

Scheduling or Budgeting and Accounting
Scheduling or Budgeting and Accounting
     

Decision Making

Decision Making
Decision Making
Decision Making
Decision Making

Reading Text

Reading Text
Reading Text
Reading Text
Reading Text

Computer Use

Computer Use
Computer Use

Writing

Writing
Writing
Writing
Writing
  • Represents skill levels demonstrated by experienced workers and not by individuals preparing for or entering the occupation for the first time.

  • Indicates your answers. Level 1 tasks are the least complex and level 4/5 tasks are the most complex.

  • Indicates you answered questions at a higher skill level than those typically demonstrated by experienced workers in this occupation.

Tasks checked off during the self-assessment

Reading Text

Skim descriptions of social programs, community events, workshops in bulletins, brochures and other marketing materials. Read to become informed about

resources for clients and professional development opportunities.

(1)

Read brief notes and comments written on a variety of reporting forms such as

intake and assessment forms, applications, medical charts and referral forms. Read these notes for information about clients' backgrounds, needs and requests for assistance. For example, a children's aid social worker may review notes from

a child's hospital report to learn about the physical trauma that the child has suffered. (2) Read newsletters, magazines and newspapers to stay informed about current social work issues. Pass useful information on to co-workers and clients. For example, an addictions social worker may read a newspaper article about the effects of crystal methamphetamine and its use by certain population groups in

order to answer questions from clients in an addictions awareness program.

(2)

Skim case notes from counselling and therapy sessions to review observations,

key issues, conclusions and recommendations in preparation for returning clients. Some files contain descriptive paragraphs to explain problems, circumstances

and clients' reactions.

(2)

Refer to social policy legislation such as the provincial Child Protection Act and

the Adult Guardianship Act to determine if clients are in need of protection and

explain the implications of the acts to parents and guardians.

(3)

Read resource books, textbooks and articles from peer-reviewed journals to learn about various topics such as child abuse, drug addiction, mental illness, grief and loss, and community development. Read social work journals to expand knowledge, incorporate it into counselling practices, assist with social work research and to develop prevention and intervention programs. For example, geriatric social workers may read articles from the Journal of Gerontological Social Work and books about elder abuse to further their understanding of social

issues affecting seniors and develop elder abuse prevention programs.

(4)

Read medical reports, psychosocial and clinical assessments, investigation reports, affidavits and program evaluations. In these documents, read about medical diagnoses, psychiatric conditions, clinical observations, legal matters, investigation results and evaluation outcomes. Incorporate information from clinical assessments into treatment plans, social work programs and community

development initiatives. For example, social workers and caseworkers read police and medical reports to determine if there is just cause to apprehend children.

(4)

Tasks checked off during the self-assessment

Writing Write comments on forms such as intake and assessment forms, referrals and discharge summaries. For example, legal aid social workers may write comments

on intake forms to explain their decisions to grant legal aid coverage to clients.

(1)

Write case notes for clients' files. Record information about clients' personal problems, home situations and concerns. Detail observations about progress made and matters that require follow-up. Because files may be subpoenaed for

court proceedings, carefully consider what to write down.

(2)

Write speaking notes and learning materials for workshops and presentations. For example, summarize the topics covered during presentations and hand them out

to participants.

(2)

Write letters to co-workers and colleagues such as doctors, psychiatrists, lawyers and parole officers. For example, write letters of referral outlining observations, recommendations, reasons for referrals and summaries of clients'situations. Write letters to other social workers to request financial assistance and other supports,

such as writing letters of support on behalf of clients.

(3)

Write a variety of assessment, evaluation, investigation, research and funding

reports. For example, in assessment reports, geriatric social workers summarize clients' case histories and offer their observations, recommendations and conclusions. Child protection workers write investigation reports in which they summarize allegations against caregivers, detail observations of children's health and living conditions, offer assessments of risks and make recommendations.

They consider the content carefully because these reports may be used as

evidence in court proceedings and may affect funding decisions.

(4)

Tasks checked off during the self-assessment

Document Use

Scan lists and tables. For example, social workers scan resource directories to identify appropriate community resources for clients. Addictions social workers

may scan tables comparing different illegal drugs and their effects.

(1)

Complete reporting forms such as referrals, discharge summaries, confidentiality agreements, timesheets and mileage claim forms. For example, a social worker

completes a referral form for a client who requires housing assistance.

(2)

Locate test scores and interpret psychosocial information presented in graphs. For example, mental health social workers may compare clients' psychiatric test scores to personality disorder charts in order to develop appropriate treatment

plans. School social workers may use graphs to understand the severity of

children's learning disabilities.

(2)

Tasks checked off during the self-assessment

Computer Use Use communication software. For example, use email software to exchange

messages with other social workers and send attachments such as referrals,

research reports and program announcements.

(2)

Use Internet browsers to find information about work-related topics such as

effects of illegal drugs and community resources for drug education.

(2)

Use databases. For example, enter program statistics and generate reports for funding agents and retrieve data from the organization's case management databases. (2) Use spreadsheets. For example, create spreadsheets to manage counselling and program data, and use them to track number and types of clients in social programs. (2)

Tasks checked off during the self-assessment

Oral Communication Discuss schedules, clients' files, office supplies and other matters with support staff. (1) Interview clients to assess their needs and determine the services they require. Ask open-ended questions to gather information about the clients' mental, emotional, physical, spiritual and financial health. Listen actively to the clients' responses, explain services and suggest appropriate resources. Sensitivity and good conflict management skills are needed to engage with clients and family members who may be angry, defensive and embarrassed about seeking help.

(3)

Interact with other social workers to discuss difficult cases, coordinate clients' care strategies and seek advice about counselling strategies and resources. Social workers and their supervisors meet regularly to debrief and further develop their counselling skills. They also meet to discuss other work-related issues such as caseloads and administrative procedures. For example, social workers and their supervisors discuss strategies to help clients with mental illnesses and addictions. Some social workers participate in coalition meetings with other professionals to develop social policy and co-ordinate new initiatives in their communities. (3) Counsel individual clients who are struggling with personal problems such as depression, families torn by abuse and groups affected by social problems such as poverty. Social workers may present ideas that will spark discussion and ask probing questions to elicit personal reflection and sharing of insights. They actively listen to clients describe their feelings and thoughts, cuing into signs of anxiety, depression, anger and other extreme emotions that may indicate risks of

emotional distress. They provide reassurance and guidance to clients and assist them in developing the skills and resources they need to enhance social functioning and resolve their personal problems. For example, social workers validate the feelings of clients who are struggling with depression and assist

them to develop healthy coping strategies.

(4)

Tasks checked off during the self-assessment

Scheduling or Budgeting and Accounting Schedule appointments for clients, allocating realistic amounts of time for counselling sessions. Reschedule appointments to accommodate cancellations

and urgent requests.

(1)

Create budgets. For example, draw up household budgets to determine if clients qualify for financial assistance. Create program budgets that include cost

categories for personnel, rent, office equipment and supplies.

(2)

Tasks checked off during the self-assessment

Data Analysis Compile data and develop statistics to describe social programs and the populations of clients that are served. For example, social workers operating programs for victims of spousal abuse may calculate numbers of referrals received monthly and classify program participants by gender, ethnicity and age group. (2)

Analyze lab results and scores on psychosocial tests to assess clients' health and wellness. For example, social workers may compare lab test results to baseline norms to identify differences that indicate health problems such as drug addictions. They may analyze scores on suicide assessment scales to determine levels of risk. School social workers analyze cognitive test results such as the

Weschler Intelligence Scale for Children to identify learning disabilities.

(2)

Tasks checked off during the self-assessment

Job Task Planning and Organizing Social workers plan and organize their own job tasks. New cases are assigned to them by intake workers, supervisors and managers. They also acquire new walk-in cases and referrals directly from social work departments and human services

agencies. Social workers usually book their own counselling appointments, but must be prepared to modify their schedules if clients are in crisis and require emergency assistance. Child protection social workers may be required to work

long hours to carry out investigations until children are deemed safe.

(3)

Tasks checked off during the self-assessment

Decision Making Choose counselling strategies and therapies for clients' treatment plans. Consider clients' problems, the appropriateness of interventions, treatment costs, and your own preferences. You are guided by the organization's protocols and precedents. (3)

Decide to call emergency services for assistance. Consider the safety risks to clients and others by violent and suicidal behaviours. For example, social workers

call police in cases of injuries and suspected sexual abuse of children.

(4)

Tasks checked off during the self-assessment

Problem Solving Deal with difficult and hostile clients. For example, counsel hostile, aggressive and suicidal clients. Address clients' behaviours, clarify what is expected and

work with them to develop appropriate personal boundaries and behaviours. If clients continue to exhibit unacceptable behaviours, you may terminate counseling and refer them to other resources. For example, refer hostile clients to

anger management programs.

(3)

Deal with clients' family members who are uncooperative and dissatisfied. For example, child protection social workers may encounter parents who do not attend scheduled family visits and prevent social workers from seeing their children. They make repeated attempts to discuss their concerns with clients'

families. They apply for mental health and child protection warrants to enforce

their decisions if clients are at risk.

(3)

Tasks checked off during the self-assessment

Finding Information Locate information about community resources for clients by searching local resource directories, consulting information available on the Internet and

telephoning community agencies directly.

(1)

Find information about suspected cases of child abuse and neglect. For example, when sexual abuse of children is suspected, social workers may set-up interviews

with police officers, teachers, health professionals, children's families, friends

and neighbours. They may also examine medical and school records.

(3)

Organization

  • I use “to do” lists.

(Always)

  • I make sure I have the necessary materials and equipment before starting a task.

(Always)

  • I can focus and concentrate on tasks I need to get done.

(Always)

  • I plan my day so I know which task I need to complete first.

(Always)

  • I organize my files and my workspace so I can quickly find materials and

information.

(Always)

Reliability

  • I can be relied on to follow directions.

(Usually)

  • I check my work before moving on to the next task.

(Sometimes)

  • I pay attention to details when completing my work.

(Usually)

  • I go to work every day unless I am too ill to do my job.

  • I meet my deadlines.

(Usually)

(Always)

Self-advocacy

  • I approach a co-worker or supervisor when I have a problem that is affecting my work. (Sometimes)

  • I know my legal rights as an employee or employer.

(Sometimes)

  • I look for learning opportunities that will help me reach my goals.

  • I feel confident expressing my opinions to others.

(Never)

(Never)

  • I will speak up in situations if I feel my individual rights or the rights of others

have not been appropriately addressed.

(Usually)

Teamwork

  • I work co-operatively with my supervisor and co-workers to get the job done. (Usually)

  • I listen respectfully to the ideas of others, even if I don’t agree with them. (Sometimes)

  • I take on my fair share of work when I work in a team.

(Always)

  • I respect the feelings of others when I give feedback.

(Usually)

  • I respect team members who have different opinions and values.

(Sometimes)

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2017/06/23 16:45:07