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Exam Questions

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1 Organizational performance, adapting to the environment, and effective transformation are all part of
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which of the following levels of analysis of leadership theory?

a. managerial

b. group

c. organizational

d. leader

e. dyadic

2 Which of the following is an example of a liaison role?
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a. Hiring and training.

b. Answering letters.

c. Entertaining clients or customers as official representatives and receiving/escorting official visitors.

d. Observing.

e. Attending professional/trade association meetings.

3 Which of the following statements is NOT true regarding people with high n Aff?
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a. People with high n Aff tend to seek jobs as teachers.

b. All of the statements are true regarding people with high n Aff.

c. People with high n Aff want to be liked by others.

d. People with high n Aff like to be one of the group rather than a leader.

e. People with high n Aff are not concerned about what others think of them.

4 Personality is developed based on:
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a. genetics and family.

b. work and genetics.

c. genetics and environmental factors.

d. traits and environmental factors.

e. friends and school.

Learn the organizational culture and power players. 8 The first step of the networking process is to: . c. perform a self-assessment and set goals. safety needs. pay. b. e. physical needs. d. a. conduct networking interviews. a. c. 6 To motivate people. managers should focus on: . Develop good working relationships. c. a. c. b. self-actualization needs. d. e. the job itself. e. a. esteem needs. develop your network. Increase your negotiating power as much as possible. e. create your one-minute self-sell. benefits. maintain your network. b. 7 Which of the following is NOT one of the guidelines for developing political skills? . d. honest team player. working conditions. physiological needs. b. d. company policies. Gain recognition.5 Maslow's hierarchy of needs includes all of the following EXCEPT: . according to Herzberg's model. especially with your manager. 9 The time-driven model: . Be a loyal. .

. is concerned with making effective decisions with minimum cost. he or she should use which of the following conflict management 2 styles? . avoiding c. b. c. has a long-term horizon. Give praise and recognition. c. Locus of control 1 Which of the following is NOT one of the effective coaching guidelines? 1 . Focus on the person. not the behavior. collaborating b. negotiating d. Give specific and descriptive feedback. e. Ability b. and want to be told what to do and how to 0 do the job. forcing 1 Which of the following is one of the guidelines to becoming an effective follower? 3 . places no value on time. d. Provide modeling and training. accommodating e. d. is concerned with making effective decisions with maximum development of followers. a. e. Task structure d. places value on follower development. Authoritarianism c. . Develop a supportive working relationship. a. a. Formal authority e. a. 1 If a person enjoys being a follower. 1 ________ is the degree to which employees defer to others. b.

b. Clarify your role and expectations. together in a complex social system. 4 . Show appreciation. gain political support from top management and other . stakeholders of the organization. c. e. Team effectiveness e. 1 The ________ follower is someone who is low on involvement yet is high on critical thinking. or process 6 carried out via discovery rather than a predetermined step-by-step procedure. d. conformist e. coach 1 ________ is the creation of a valuable. a. Keep the leader informed. Team learning c. a. service. by individuals working . effective d. a. Groupthink d. Social loafing 1 A(n) ________ team is made up of members from different functional departments of an organization 7 . Team creativity b. a. leader d. useful. alienated c. facilitator e. and defend it from enemy attacks. passive 1 A self-managed team ________ is an advocate of the self-managed team concept whose responsibility 5 is to help the team obtain necessary resources. procedure. pragmatic b. and novel product. Take initiative. champion c. idea. All of these are guidelines to becoming an effective follower. manager b.

Adolph Hitler d. integrated e. Culturalism b. cross-functional 1 Which of the following individuals would be considered a charismatic leader? 8 . a. Decentralized decision making and power. .. All of these individuals are considered to be charismatic leaders. a. d. David Koresh 1 Which of the following is NOT one of the effects of charismatic leadership? 9 . c. who are brought together to perform unique tasks to create new and nonroutine products or services. . b. a. self-managed b. Self-identity 2 High power-distance cultures include all of the following EXCEPT: 1 . virtual d. Prejudice d. Ethnocentrism c. Unconditional acceptance of the leader. Unquestioning loyalty and obedience to the leader. Gandhi b. e. 2 ________ is the belief that one's own group or subculture is naturally superior to other groups and 0 cultures. e. functional c. Individualism e. Charles Manson c. a. Similarity of follower's beliefs and values to those of the leader. Acceptance of higher and challenging goals.

core competence c. strategy analysis. strategy formulation. e. a. a. 2 A ________ is an integrated. c. Transformational change 2 Which of the following is a characteristic of a learning organization? 5 . d. Spain. Learning anxiety c. the United States. Japan. France. overarching plan of how an organization will achieve its objectives. a. strategic vision 2 The final stage of the strategic management process is: 3 . strategy implementation. strategy evaluation. c. 2 . strategy d. a. Discontinuous change e. environmental analysis. d. 2 ________ occurs when anticipated or expected changes bear no resemblance to the present or the 4 past. b. . goal e. Crisis management b. Mexico. b. Evolutionary change d. e. . mission statement b.

submit http://www. b.com/cgi- wadsworth/course_products_wp. a. c. e. Centralized decision making.cengage. flexible. Stable environment. Vertical structure.pl?fid=M20b&flag=student&product_isbn_issn=9780324596557&disci plinenumber=416 . and adaptive roles. Loose. Formal systems of communication tied to the vertical hierarchy with lots of filters. d.