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4/23/2017 AirportManagement|SITA

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Home > Solutions & services > Solutions > Airport Management

Airport Management
Integrated operations management system



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Increasing passenger growth coupled with capacity
constraints means that operating an airport demands 1/8
4/23/2017 AirportManagement|SITA

insight and collaboration for the timely allocation of

workforces and assets as well as the ability to make the right
decisions at the right time to keep things moving.

SITA Airport Management is a suite of integrated software

applications designed to support and enhance airport
operations from landside to airside, from landing to take o.
With SITA Airport Management solution, you have access to
real-time data to better anticipate, plan and control your
operations, assigning assets and resources more eectively.

SITA Airport Management gives you control of all of your

operations from a central point. From service level
agreements (SLAs) to passenger communications, from
generating billing charges to real-time management of xed
and mobile resources, including sta.

Our AODB underpins A-CDM ensuring all key stakeholders

have access to the data and shared KPIs they need to
eciently manage their daily operations.

SITA Airport Management covers all your needs

AirportCentral - centralrepository of all ight data

(AODB), aeronautical billing calculations,
managementof departure sequences and use of the
runway, runway and apron management
AirportResourceManager - xed and mobile
resources management (comprising of de-icing,
runwaycapacity and passengers with reduced
mobility), including sta
AirportVision - dynamicight information display
system combined with graphical, video and textual
AirportVoice publicaddress and media manager

When used in a multi-airport environment, our solution

standardizes operations across multiple sites, multiple
regions and multiple cultures giving you greater control of
your operations, simplifying complexity and facilitating

Better decisions with Airport 2/8
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Better decisions with Airport

SITA Airport Management

How it helps

Balance operational efficiency with business

With continuing growth in aircraft movements and passenger
travel, airports are potential bottlenecks. Failure to optimize
and increase airport capacity is a recipe for failure.

To ensure success, SITAs Airport Management helps you to:

Implementarobust and ecient operational

AirportManagementsscheduling and what if
scenario simulation ensures supportforevery
operational ight planning and management
Proactivelycontrol real-time operations
AirportManagement enables prediction of
events,automatic triggering oftasks and real-time
intelligence for timely decision-making. These
helpyou to improve planning and 3/8
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operations,minimize disruptions andoptimize your

mobile workforce, equipment andinfrastructure.
Continuouslyimprovebusiness results
AirportManagement helps you optimizeperformance
and revenues with real-timedashboards, targeted
advertising,accurate billing, denitions ofkey
performance indicators (KPIs) andpredictive analytics
based onwhat if billing scenarios.
Achieve airport collaborative decision making (A-
CDM) compliancy
SITA is able to provide the mandatory modules,
integration capabilities and consultancy to drive the
organizational changes required to achieve A-CDM
compliancy also according to EUROCONTROL
Airport Management integratesand simplies your
infrastructure and data, facilitating collaborationwith
all internal and/or external airports stakeholders.
Increase on time performance by real-time
information sharing amongst all airport stakeholders.

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Our products for Airport Management

A single repository of operational information

AirportResource Manager
A powerful scheduling tool for airports

Dynamic, media-rich FIDS

Audio and visual public address system 4/8
4/23/2017 AirportManagement|SITA

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Why us?
Unlike traditional airport management systems that have a single goal of operational
eciency, SITA has evolved its Airport Management solution to the next level of intelligence,
balancing operational eciency with business results. Only SITA can provide a full airport
resource management solution from landside to airside, from landing to take-o.

We have unsurpassed experience, SITAs Airport Management solution is installed at over 150
airports, across 48 countries and 6 continents. This includes multi-airport installations.

Some of our unique features include:

Operationalirregularities identication
Dynamicdashboards draw users attention to disruptions andcriticalirregularities.
Businessresults control
Analyticchartsgive business process owners visibility on how operationaldecisions
mayimpact SLAs and any other business drivers that are important to theairport.
Scenariomodeling capabilities
Businessrules can be activated to support airport processesunderthemany dierent
scenarios you face.
Theapplications allow automation and proactivitythroughself-conguration of the
graphical user interface ondesktops and mobile devices.
Integratedmultimedia information distribution
Audio and video components allow synchronization of passengerannouncementswith
digital signage and way nding.
Fullycustomizable interface
The applications allowcustomization and oer self-conguration capabilities that will
adaptthe graphical user interface to the operator's needs, on his desktop or onmobile

SITA Global Services

Airport Management is supported by SITA Global Services (SGS), which provides you with
global business continuity through a exible service model. Our monitoring service ensures
your IT systems are reliable and available, around the clock, around the world.

Our experts proactively monitor your infrastructure, identifying and resolving problems often
before they impact your services. 5/8
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Customer story

This was something that Brazil needed. This was important for our people and society. There
used to be a big difference between us and other airports around Europe and other parts of the
world. There is no difference any longer.

Luiz Eduardo Ritzmann, Chief Information Ocer, GRU

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Resources 6/8
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News releases

Abu Dhabi Airport selects SITA technology for

new 30 million passenger terminal
SITAs advanced technology will set the foundation for Abu Dhabi
International Airports new Mideld Terminal, which will serve an
estimated 30 million passengers annually from July 2017. In a ve-
year deal announced today, the air transport IT specialist will
provide a full range of integrated airport solutions.
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News releases

VINCI Airports chooses SITA to unify its operational solutions across

its global network
SITA Airport Management solution initially to be installed at airports in Portugal, France and
Cambodia 7/8
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Use cases

Airport handling operations

pdf - 185 kb

With frequent changes to seasonal ight schedules, your handling workforce must meet the
demands of operational disruptions. SITA solutions import ight schedules, manage service
standards, and prepare for "what if" scenarios.

Use cases

Passenger communications
pdf - 153 kb

The most successful airports spend countless hours creating comfortable environments for
their passengers. SITA solutions help you deliver an enhanced customer experience with clear
audio, stunning visuals and the exibility to answer your passengers most common questions
before they have to ask.
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