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Sundararajan Jagannathan

Sundar is a fast learning and competent Project Manager who is able to solve problems eectively. Sundar is
PRINCE2 and ITIL qualied and keen on a career in project management and is condent that he has all of the
skills and qualications needed to make a great project manager. Sundar is currently working towards a CISA
qualication.

jsundararajan100@gmail.com +353 899 654 280

16 Vesey Place, Dun Laoghaire. Co. Dublin A96 F796, Dublin, Republic of Ireland www.linkedin.com/in/sundarj3/

Work Experience
Senior Associate - UKI Assurance Technology Enablement
Ernst & Young
10/2016 - Present Dublin, Ireland

Act as Subject Matter Expert for the entire Assurance Portfolio (including Audit Quality Reviews) and as a primary point of escalation regarding
technical or business queries and issues. Project managing provision of connectivity solutions for audit teams across UK & Ireland
Providing support to the Programme Manager to ensure projects is eectively planned, controlled and managed to time, scope and budget.
Preparing documentation for, and record minutes related to on-going project meetings; managing post meeting actions and follow up.
Contributing towards alignment of products with strategy and vision by regularly meeting with all stakeholders including product developers,
support, nance, senior users and service line leaders. Translating business requirements into functional specications for new products added to
portfolio.
Managing contractor performance including the denition, management and reporting on operational performance targets, working with vendor to
execute and deliver on expectations including, utilization, productivity and quality
Preparing monthly reports against performance of individual applications and maintaining the lessons log for each outage/new release. Advocate
for the customer by inuencing product and engineering teams with data to make changes

Associate - UKI Assurance Technology Enablement


Ernst & Young
05/2014 - 09/2016 Dublin, Ireland

Ownership and proactive maintenance of the UK & I Audit technology suite of tools. Provision of a high quality deployment and support service for
global and regional audit tools including, piloting, early adoption and UAT (Level 2 Support across EMEIA with a key focus on UK&I)
Provision of advisory services to the business, where required, in identifying new technologies that will enhance service oering and contribute to
improved process eciencies through design and development of local solutions for local needs.
Responsible for providing a timely response to application related queries, using bespoke internal systems. Continuously working to up-skill and
maintain a breadth of knowledge with respect to best in class audit technology applications and supporting team members and assisting with ad-hoc
requests.

Business Care Executive


Eir
06/2013 - 05/2014 Dublin, Ireland

Responsible for sales scheduling, forecasting, retention, contract and account management systems used include SingleView CM, Salesforce CRM
Responsible for delivery of all Customer Service KPI's and Sales targets for client business customers and provision of support services to all SME
customers within Republic of Ireland

Business Development Executive


HCL
08/2011 - 08/2012 New Delhi, India

Responsible for creation and management of business fromassigned set of named accounts so as to achieve business results while ensuring
customer satisfaction (selling desktops, laptops,servers,storage, network devices, ERP, CRM and end to end managed services in the manufacturing
vertical)
Meet with the clients top decision makers and consistently communicate the value that the company provides to the client
Ensure the timely and successful delivery of our solutions according to client needs and objectives

Skills & Competencies


IT Service Management Microsoft Oce/Oce 365 Relationship Management Requirements Analysis

User Acceptance Testing (UAT) ITIL PRINCE2 C++

Cloud Computing SDLC (Agile Scrum)


Education
M.Sc Project Management
Michael Smurt Graduate Business School, University College Dublin
09/2012 - 09/2013 Dublin, Ireland

B.Eng (Hons) Electronics & Communication Engineering


Manipal Institute of Technology, Manipal University
06/2007 - 09/2011 Manipal, India

Certications
ITIL v3 Foundation (02/2017 - Present) PRINCE2 Foundation (03/2017 - Present)

PRINCE2 Practitioner (03/2017 - Present) Agile Scrum Foundation (03/2017 - Present)

Honors & Awards


Impact Award (09/2015) Inspiration Award (09/2016)
Ernst & Young Ernst & Young

Impact Award (10/2016)


Ernst & Young

Projects
Charity Project (03/2013)
3005 was raised by sale of tickets to a book reading event hosted by upcoming Irish authors and the sale of wrist bands.
The money was utilized for the purchase of a specialized laptop for a paralyzed child.

Supply Chain Analysis for IBM's Eastern European Operations (11/2012)


Analyzed IBMs current supply chain with specic focus on Eastern Europe and assessed factors such as social unrest, labour issues, environmental factors and their
impact on business continuity

Interests
Photography Powerlifting Technology Nutrition

Supported Causes
Animal Rescue & Welfare

Visa Status
Valid Stamp 4 Visa

References
Siobhan Rushe
Ernst & Young
siobhan.rushe@ie.ey.com

Ankush Sharma
HCL
ankushsharma2607@gmail.com