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is an example of a high-tech building functioning with surgical precision. But does this process ensure the best outcomes for patients? And are FMs left to cope with an unhealthy array of subsequent improvements over the life of the asset? 018 GRAYSTONE COOKS UP A WINNER The Cook Medical Australia facility. FM APRIL | MAY 2010 . Dyson has reinvented the category with its non-heat Airblade. but also helps minimise the spread of bacteria. we scrutinise the aged care sector in light of our ageing population and the needs of new generations of senior citizens. LEGAL FM COVER STORY 056 FEATURES PROFILE CUTTING THE COSTS OF COMPLIANCE Poor supplier compliance management puts facility management companies and individual facility managers at risk of prosecution. constructed by Graystone at Brisbane Technology Park. fines and even jail terms. which not only dries hands. 022 PUBLIC PRIVATE PARTNERSHIPS Special Health feature – Many hospitals and public heathcare buildings are constructed and managed under joint publicprivate agreements. leading to significantly faster turnaround times and offering facility managers the opportunity to make massive cost savings.CONTENTS 005 022 050 018 INDUSTRY 050 THE PAPERLESS WAREHOUSE Advanced radio communications and other digital tools are changing the way we operate warehouses. 030 A CAREFUL LOOK AT AGED CARE Following on from our Health feature. FUTURE FM 034 REINVENTING THE HAND DRYER Just when you thought hand dryers were stuck in technological hibernation. HYGIENE 060 GREEN LEASING IN A NEW ERA A new era of government-driven ‘green’ development and retrofitting is paving the way for fresh reappraisals of the legal relationships between landlords and tenants.

FM APRIL | MAY 2010 . we present an overview of planned changes to AFRDI Standards affecting workstations and desking systems. four-tier rating system for classifying green materials and methods. Why are we so slow to adopt such suitable technology? FITOUT FM GREEN ZONE 042 ECOSPECIFIER INTRODUCES GREENTAG Ecospecifier has launched a new certification system known as GreenTag. has changed its name to Built Ecology – an acknowledgement of the ongoing and organic nature of progressive design.006 CONTENTS NEWS 06 032 066 044 045 UMOW LAI MAKES NATIONAL AWARDS The massive Westfield retail complex in northern Melbourne is turning heads. the environmental consultancy of WSP Lincolne Scott. 066 KEEPING TRACK OF MEDICINES. and yet our climate makes us perfect hosts for these kinds of systems. aimed at offering an internationally recognised. PROPERTY WATCH ENERGY WATCH 064 EARNING THE RIGHT TO DRIVE STRATEGY Regular columnist Rodney Timm from Property Beyond Pty Ltd argues that facility managers should play a more strategic role in the business performance and operation of companies. SOFTWARE FM 032 WHERE IS OUR SOLAR AIRCONDITIONING? Australia has just four of the world’s 424 solar air-conditioning units. 040 NEW STANDARDS FOR OFFICE FITOUT In our inaugural Fitout FM regular column. FM REGULARS 008 EDITOR’S COMMENT 010 NEWS 070 NEW FM PRODUCTS 072 NETWORK 074 FM EVENTS 074 ADVERTISERS INDEX 044 WSP LINCOLNE SCOTT’S NEW ARRIVAL Advanced Environmental. a Tasmanian software company has the answer. RECORDS The transfer of accurate data about prescriptions and dosages from hospital to GP and patient has been notoriously fickle – now.

Contact your local Hays Facilities Management o ce.au hays. Adelaide T: 08 8212 5242 E: cp.canberra@hays.au Brisbane T: 07 3243 3002 E: fm. government departments and private enterprises.au Melbourne T: 03 8616 8400 E: fm.au Sydney T: 02 9249 2222 E: fm.com. facilities service providers/contractors.com.au Perth T: 08 9486 9553 E: fm.sydney@hays.au .com.com. We’re the experts in recruiting individuals or teams for major property owners. Our expertise ensures that we find the right person for you.hobart@hays.perth@hays.WE POWER YOUR BUSINESS WITH OUR EXPERTISE We’ve been at the forefront of facilities management recruiting since the beginning.com.com.brisbane@hays. corporate clients.adelaide@hays.com.au Hobart T: 03 6234 9554 E: fm. We place senior candidates including general and operation managers through to building and facilities managers on permanent and temporary contracts.melbourne@hays.com.au Canberra T: 02 6230 5142 E: fm.

Ian Forbes.au Tel: (03) 9948 4900 National Advertising Managers Richard Walton richard. We may also provide this information to contractors who provide the products and services on our behalf (such as mail houses and suppliers of subscriber premiums and promotional prizes). Deakin University. freelance journalist. 142 Dorcas Street South Melbourne. Faculty of Business & Law. exhibition manager ARBS. manager – Ernst & Young’s Real Estate Advisory Services group.au Tel: (03) 9948 4914 Advertising Inquiries advertising@niche.ogilvie@niche. In our special feature on health. Dyson commercial sales manager – South-East Asia.au Studio Design Manager Keely Atkins kate.com.jurista@niche.com.com. solicitor in the ‘sustainability and carbon compliance group’ at Gadens Lawyers.au Digital Director Kate Kendall keely.istockphoto. NICHE MEDIA will also retain your information and use it to inform you of other NICHE MEDIA promotions and publications from time to time.com. Opinions expressed by contributors are their own and not necessarily endorsed by the publisher.au Megan Johnston megan.au Managing Director Paul Lidgerwood paul.au Editor John Power john.gauci@niche.dower@niche.fmmagazine.com.feller@niche. All the best for now. however the suppliers of some of these products and services may retain the information we provide for future activities of their own. posing some intriguing questions about the prospect for genuine clinical design innovation within such a commercial framework. Adjunct Prof. including a thoughtful analysis of why facility managers need to understand risk assessment and compliance issues in terms of COIN (community of interest) values. marketing and membership officer with the Australasian Furnishing Research and Development Institute (AFRDI) Ltd. and as a reference for possible funding sources/ justifications for improvement works.com.com.au Financial Controller Sonia Jurista sonia.com.au Prepress Nicole Gauci nicole. The publisher accepts no responsibility for such breaches. Legal affairs are also prominent in this issue. NICHE MEDIA PTY LTD. hygiene and industry.au Production Coordinator Rebecca Feller rebecca. School of Management and Marketing. Adjunct Prof. Bruce Loxton. you MUST enter this issue’s competition to win a magnificent SafeEquip trolley-mounted safety station valued at $1500 RRP. Scott Higgins.kendall@niche.au T he creation of a new regular column is the publishing equivalent of a birth – a time to pop a bottle of champagne and celebrate In our industry feature. Jeff Salton. Richard Reed from Deakin University and Monika Csesko from Ernst & Young provide a detailed glimpse at likely trends – see page 28. If you would like to know what information NICHE MEDIA holds about you please contact The Privacy Officer. Prof.com. See page 56.likoudis@niche.008 EDITOR’S COMMENT Associate Publisher Andrew Mackenzie andrew.lidgerwood@niche. © 2010 Niche Media Pty Ltd Our contributors include: John Bryant. as well as general mechanical fitout.mackenzie@niche. John Bryant from Dyson explains how the new Airblade dryer dries hands and also minimises harmful bacteria. this piece will be of value to all FMs on two fronts: as a compendium of current regulatory obligations. Richard Reed.au Sub-editor Madeleine Swain Editorial Inquiries 142 Dorcas Street South Melbourne.au Head Offi ce 142 Dorcas Street South Melbourne. Graystone general manager – project delivery. This column will be a regular forum for addressing topics relating to internal furnishings and soft/ hard fittings. subscription offers and premiums that. Ian Forbes explains the processes behind PPP (Private Public Partnerships) in the hospital and healthcare industry. Our friends Evan Economo and Scott Higgins from Gadens Lawyers outline green leases and all relevant legal regulatory frameworks in their major article starting on page 60. FM ISSN 1320-3975 Advertisers and contributors of editorial to FM Magazine acknowledge they are aware of the provisions of the Anti-Discrimination Act 1977 and the Trade Practices Act 1974 in relation to false and misleading advertising or statements and other unfair practices and of the penalties for breach of provisions of those acts. In this issue we are proud to present the inaugural ‘Fitout FM’ (see Julian Ridgers’ article on pages 40–41). Julian Ridgers. surveys. Our hygiene feature (starting page 34) includes an overview of the first major innovation in hand drying equipment that we’ve seen in decades. Jeff Salton consults warehouse management experts and discovers how digital technologies are not only helping to save our forests. ranging from presentations of brilliant workstation and furniture designs to discussions about regulatory requirements. starting page 22.au Subscriptions Hotline Tel: 1800 804 160 subscriptions@niche. If you provide information about yourself to NICHE MEDIA (the publishers of FM magazine). Rodney Timm.com.com NICHE MEDIA PRIVACY POLICY This issue of FM magazine may contain offers. including direct marketing. the world’s best-looking editorial.com.com. Nigel Dalton-Brown. . starting page 50.com. Salton Media Services. director of Property Beyond Pty Ltd.johnston@niche. a division of IPcubed.walton@niche. if you choose to participate. Hartley Henderson. require you to provide information about yourself.power@niche. University of Technology Sydney (UTS). Victoria 3205 Tel: (03) 9948 4900 Fax: (03) 9948 4999 Printing Southern Colour Tel: (03) 8796 7000 Library images www. freelance journalist.com.com.atkins@niche. competitions. Evan Economo.com. NICHE MEDIA will use the information to provide you with the products or services you have requested (such as subscriptions). We do not sell your information to third parties under any circumstances.au Associate Publisher Vicki Likoudis vicki. Sue Falcke. head of the ‘sustainability and carbon compliance group’ at Gadens Lawyers. On the related issue of aged care and the sector’s future property requirements in Australia. VIC 3205. general manager of metaSC. FM Magazine is published bi-monthly. and director DesignInc. Our main features in this issue are health. For those readers who regularly oversee or work in potentially hazardous environments. Sydney. We have introduced this column in response to readers’ requests for more information about high-quality products and designs. courtesy of Enware Australia Pty Ltd and Facility Management – see the competition details on page 16. Victoria 3205 Tel: (03) 9948 4900 Website www. but also delivering massive efficiencies through a range of electronic data logging and inventory control instruments. FM is a publication of Niche Media Pty Ltd ABN 13 064 613 529 Chairman Nicholas Dower nick. Prof.au Design Hannah Ogilvie hannah. Front cover: Our front cover highlights healthcare infrastructure – see our special feature starting on page 22. Monika Csesko.

available technologies and the well being of a building’s occupants.com . That’s why when we develop our products and systems. To learn more call Philips Dynalite on 1300 554 178 or visit dynalite-online. A sophisticated lighting control system is not only good for the environment.Energy & Emissions Superior energy management through presence sensing. From simple on/off and dimming through to sophisticated time-based controls and powerful monitoring and reporting solutions. we provide the ultimate in energy conservation. lean product design and manufacturing. providing complete environmental control from a single button or mouse click. but can also provide significant cost savings. Indoor Environmental Quality (IEQ) & Occupant Comfort Enabling simple and personalised control of HVAC and window treatments. we consider all issues including infrastructure. Life Cycle Assessment & Sustainability The modular nature of our design delivers inbuilt flexibility to meet changes in occupant demands and in the use of a building or space. Materials. superior dimming and switching capability and enhanced control management. Management & Resource We reduce our own energy consumption through eco-aware product procurement. Philips Dynalite… a holistic approach to energy management We believe it’s important to understand how technology can positively impact on the way we interact with our environment.

and is the managing director of Triumphant Property Services. will be available from May. And over in Western Australia… Shannon Daniels has worked in the cleaning and asset maintenance industry for more than a decade. users of the BCA now have a sophisticated. “With 3000 illustrations available through the BCA Illustrated Desktop Edition (a downloadable program) or the Online Edition (a website database). health services. It will allow the Building Inspectorate to take appropriate action against building industry participants who fail to comply with court orders.bscaa. Minister Gillard says.010 NEWS to best understand and discuss the clause. intuitive service that bridges the gap in Australia’s building Standards. which allows for printing of individual clause. and Shannon Daniels has been named WA branch president. the director of the Building Inspectorate will also be able to initiate or intervene in proceedings for contempt of court where a person does not comply with a court order. New illustrations are to be added regularly.au John Clohessy FM APRIL | MAY 2010 . a new community of practice for those who manage facilities in the casino and gaming industry.abcb. He has been a national finalist in the Global Student Entrepreneur Awards.bcaillustrated. computer software. Daniels plans to use his innovative approach for the benefit of the cleaning and asset maintenance industry and to advance the industry’s position through his appointment as the BSCAA WA president. NEW BSCAA APPOINTMENTS The Building Service Contractors Association of Australia (BSCAA) has appointed two new state executives in Victoria and Western Australia.asn. will honour the government’s promise to abolish the Australian Building and Construction Commission (ABCC) and replace it with the Fair Work – Building Industry Inspectorate. John Clohessy has been appointed as the BSCAA’s Victorian executive director. “We see BCA Illustrated raising the bar. ensuring that these resources are targeted effectively to combat unlawful behaviour in the building industry. to be launched by Hendry. and also offers illustrations that depict compliant and noncompliant situations.” says the group’s chair. BCA Illustrated. All illustrations are provided with an explanation to put the clause and illustration in a context ABCB www. allowing users to take a giant step forward in their appreciation and understanding of the BCA. “My strong consultancy background will provide BSCAA members with valuable resources through planned training activities. The legislation. It offers various clause interpretations and multiple illustrations. with a strong focus on human resources and industrial relations. Experienced national building surveyors. An explanation of the clause’s meaning is then provided and then followed with an illustration. Derek Hendry. alongside new safeguards recommended by former Federal Court Judge Murray Wilcox. Clohessy.” Clohessy says. BCA Illustrated explains BCA clauses through more than 3000 explanatory illustrations.” BCA Illustrated has an extremely fast search function. BSCAA www.abcc. By using the visual language of the building industry. In further amendments.gov. We bet it will be a great success for all concerned. and was recently named the 2009 Business Master of the Year by The Business Masters Club.com. His commercial experience spans the areas of hospitality. have produced BCA Illustrated.au BUILDING CODE OF AUSTRALIA ILLUSTRATED The Hendry Group has announced the upcoming release of BCA Illustrated. DID YOU KNOW? The International Facility Management Association (IFMA) has announced the formation of the Casino and Gaming Facilities Community. recently announced she will propose changes to the government’s Building and Construction Industry Improvement legislation currently before the Federal Parliament to ensure the ‘tough cop on the beat’ has the necessary powers to do its job.au for users to experience the product. “A significant number of clauses depicted in BCA Illustrated have multiple ‘issues/explanations/illustrations’ to allow for the various applications of a clause in differing building circumstances and of course due to different interpretations of a clause in different states. BCA Illustrated is available for a free five-day trial at www.gov. facilities management and consulting to the property industry. Ms Gillard says that it comes as no surprise that the sort of situations and locations the government has in mind include the recent unlawful industrial action occurring in northern Western Australia. who is also an associate member of the Facility Managers Association of Australia (FMAA).au TOUGHENING BUILDING INSPECTORATE The Minister for Education. The existing coercive powers will be maintained. ABCC www. The amendments would give the minister the power to direct the Building Inspectorate about the allocation of resources. the Hendry Group. pages and illustrations. winner of the 2008 PEP Community Services Employer of the Year. a visual information compendium for everyone bound by regulations in the building and property industries. Julia Gillard. in strategic partnership with the Australian Building Codes Board. brings with him extensive knowledge of commercial cleaning and the hospitality industry.


“This key sponsorship represents vital support needed to advance sustainable development. Maria Efkarpidis. “Regardless of the outcome. Coffey is a finalist for the best engineering consulting company (revenue over $200 million) for the upcoming 2010 BRW Client Choice Awards.com. “Chloride Power Protection Pty Ltd has outpaced the market participants and gained a leading position in the Australian UPS service market. GBCA chief executive Romilly Madew has welcomed Rock Development Group’s exclusive sponsorship. commissioned and maintained by Chloride to protect businesses from the damaging effects of sub-quality electrical power. Nicoliello joined Waterman AHW in 2000 and has held various positions within the organisation. including security. audiovisual and communication services. FM APRIL | MAY 2010 . says: “We’re passionate about Richard Nicoliello. Waterman Sydney managing director Ray Abraham says: “Richard has shown great leadership for our electrical services business on local and interstate projects and this appointment reflects our recognition of his contribution. says he was very excited Coffey had once again been rated an outstanding professional services firm and that it reflected the strong focus on client satisfaction that Coffey staff had demonstrated over the past year. and receive recognition for sustainable design. switchgear and associated ancillaries.org. versatile technical expertise and customer-centric sales infrastructure.” says Efkarpidis. commercial and mixed use development. announced recently by BRW. sustainable living and want to contribute towards creating a brighter and safer world for our children. “The successful deployment of the company’s LIFE monitoring service. Coffey International www. and will inform the design and construction of new and existing communities.au WATERMAN’S NEW ELECTRICAL DIRECTOR Waterman Australia has appointed Richard Nicoliello to the position of director of Electrical Services in Sydney. cultural. which enables ease in system management and maintenance. governance and economic outcomes. Chloride offers a complete critical power solution – UPS systems. installed. This means building communities to achieve positive environmental.au COFFEY IS FINALIST Global professional services consultancy Coffey International Limited has been named one of the best professional services companies in Australia by Business Review Weekly (BRW).” Waterman Australia www.” explains research analyst Chew Yew TEOH. This is the fourth consecutive year Coffey has been a finalist for the Best Engineering Consulting Firm award. we will work towards creating greener communities in which current and future generations can thrive. Coffey won the BRW Client Choice Award in 2007 and 2008 for best consulting engineering firm (revenue over $100 million/$200 million) and was a finalist in 2009. our clients are telling us that. The company’s milestone achievement was attributed to its strategic service-oriented business model. Rock Development Group director. the GBCA Precinct Project aims to develop a national framework for industry and government land agencies to deliver best practice for the development of our communities and precincts. static switches.com. has been named 2009 UPS Service Provider of the Year in Best Practices research. have provided Chloride with an unparalleled competitive edge and effective market penetration.com GBCA PROJECT SECURES SPONSOR Rock Development Group has been named as the exclusive principal sponsor of the Green Building Council of Australia’s (GBCA) Precinct Project. as well as power interruptions. They Mark Croudace.” GBCA www. Asia Pacific Energy and Power Systems Practice. most importantly. coupled with its competent workforce to service various power systems of different brand names. Coffey group executive business development. a market leader in uninterruptible power supply (UPS) service in Australia.” The awards are recognised as the most prestigious awards for professional service firms in Australia and are determined by clients as part of independent research conducted by Beaton Consulting.012 NEWS POWER SUPPLIER TAKES AWARD Chloride Power Protection. social.” Chloride www.” The GBCA Precinct Project initiative will equip developers with a framework to minimise the environmental impact of their developments. Established in 1891.gbca. “Our principal sponsorship of the GBCA Precinct Project demonstrates our commitment to taking a lead role in sustainability through creating better precincts and communities for Australia. Frost & Sullivan. In his new role. being among the finalists for this year’s Client Choice Awards reassures us that we are on the right path and. Mark Croudace.watermangroup.chloridepower. diesel generators. published by independent analyst firm Frost & Sullivan. Chloride is one of the world’s leading suppliers of UPS systems and services.au are all designed.coffey. Nicoliello will have overall responsibility for the Sydney office’s Electrical Services division. comprehensive service offerings. A joint initiative between the GBCA and VicUrban.” says Croudace. “Coffey is going through an exciting phase of organic growth and client satisfaction and relationships are one of the top priorities for us in attaining market leadership. The GBCA Precinct Project will encompass residential. Together.

Hospitality + Design 2010 www.” Chris Hunt. Impact Group was appointed to complete 64 community housing projects as project manager for 42 developments and contract administrator for the remaining 22. expressing each team’s personal ideas on hotel room interior design. The projects are located across New South Wales in areas including Northern NSW. providing them with valuable experience and apprenticeships in construction roles. 74 percent of the world’s population will live in cities by 2050. John Forrest. project management. ANZ’s global real estate portfolio includes more DID YOU KNOW? According to the UN. Top Australian architecture and design firms will be challenged to create hotel rooms that will inspire and debate the complexities of design in the current market place. The contract positions Jones Lang LaSalle to provide integrated facilities management.” Forrest says. product suppliers. specialised sustainability services and advisory services. This high level of urbanisation means that we have to rethink the way we’re using space. The 42 community housing projects will deliver a total of 293 dwellings worth $66. Asia. real estate and leasing services. the Mid-North Coast. which has been built up over a number of years. the Pacific Islands. with the remaining 25 projects to be finalised by April 2010. “It also consolidates our position as a dominant property advisor to large institutions in Australia. these projects generate substantial employment opportunities when they are most needed. Visitors to the ISIS Design Forum will experience four real-size hotel rooms.com. Impact Group www.au HOTEL.au FM APRIL | MAY 2010 . Europe and America. Hotel. says. “We continue to support TAFE NSW students as we believe that we can play an important role in supporting and improving the chances of these students gaining full-time employment as a result of the invaluable skills they acquire working first-hand on construction sites. Hospitality + Design 2010 will take place from 24–26 May 2010 at Melbourne Convention and Exhibition Centre. the Ultra-Lok is valued at $2783 RRP. A special attraction of the event will be the ISIS Design Forum. Jones Lang LaSalle www. Kindly provided by Capital Safety group. Capital Safety Group www.au JLL WINS FM CONTRACT FOR ANZ Jones Lang LaSalle has signed an agreement for the provision of global property services to ANZ.MAKING AN IMPACT Impact Group has recently completed more than 40 percent of its 64 community housing projects under the Nation Building Economic Stimulus Package. The agreement maintains the existing Australian outsourcing relationship and forms the basis for the expansion of those services globally where ANZ operates. Head of Integrated Facilities Management (IFM) for Australia and New Zealand for Jones Lang LaSalle. interior designers.com.” says Wayne Golledge.capitalsafety. Impact Group enlisted the help of 15 disadvantaged TAFE NSW students to assist in constructing a few of the single dwellings.” Golledge says.au than 1600 properties and at least 2000 ATMs located in Australia.6 million. HOSPITALITY + DESIGN 2010 Hotel. the Central Coast and greater metropolitan Sydney. innovative furnishings.impactgroup. from Wilde and Woollard.com. Asia-Pacific and globally.com. venue operators and managers.joneslanglasalle. decorators. who won the UltraLok self-retracting lifeline prize offered in Facility Management’s last issue. The four designers up for the challenge include Carr Designs. ACT. HASSELL. Corporate Solutions for Jones Lang LaSalle. “The agreement builds on and formalises the strong relationship we have with ANZ in Australia and New Zealand. “With construction activity generally slow in the current economic climate. managing director of Impact Group. The financial terms of the agreement remain confidential. décor and ambience. which has been created for architects. says that property is increasingly a workplace enabler and ANZ is at the forefront of driving value from its property portfolio. Newcastle.1 million on completion and 36 percent of these projects have been completed. each with their own cutting-edge interior design. These four rooms will be the result of four leading Australian designers embracing the challenge to create their own creatively inspired work. Asia Pacific CEO. Project management services have been provided for 17 completed projects to date. Chhada Siembieda Australia (CSA) and Watermark. acting on behalf of government agencies including Resitech and Housing NSW. Contract administration projects have a total worth of $34. hoteliers. New York and throughout Asia Pacific. including London. “This expanded relationship also reflects the strength of Jones Lang LaSalle’s expertise in the financial services sector. New Zealand. as well as improving the living environment of community housing in New South Wales.hhdexpo. energy and our environment. AND THE ULTRA-LOK WINNER IS… Congratulations to Jonathan Preston.

WorkSafe Victoria director Stan Krpan says national harmonisation presents a great opportunity for safety and its practitioners. BREEAM certified assessor and a chartered professional engineer.net. Moraitis brings more than 12 years experience in Australia.safetyinaction. Europe and the Middle East in the sustainability and building services industry. “Harmonisation achieved what some people thought impossible. Naval Facilities Engineering Command and the City of Philadelphia have been invited to speak. He is a Green Star certified assessor and accredited professional of the Green Building Council of Australia and New SAFETY IN ACTION The new occupational health and safety laws unveiled just before Christmas are likely to see a fresh influx of visitors to Victoria’s largest workplace safety event. Panelists will discuss energy as it relates to federal buildings as well as carbon capture and new legislation affecting sustainability in the built environment. DID YOU KNOW? A Senate Inquiry has been told that up to 400. featuring a panel of authorities from federal and state government agencies. Safety in Action and Melbourne Materials Handling follow the vigorous public harmonisation debate (see the article in Facility Management. Held from 13–15 April 2010 in Philadelphia. as well as a LEED AP. This has an enormous impact on attracting the right workers. a NABERS accredited assessor.com FACILITY FUSION CONFERENCE The International Facility Management Association (IFMA) has combined its 2010 spring events into one conference offering facility professionals a fusion of new ideas. Sean Treweek has been appointed director of the WSP Lincolne Scott Melbourne office. US General Services Administration. The indicators are that the economy is recovering and when business begins to invest again. WSP Lincolne Scott www. Due to run from 20-22 April this year. 13 April. this April. while hundreds of delegates participate in Australia’s largest professional OHS gathering. Representatives Haris Moraitis.au Zealand. it should be in safe outcomes. IFMA FACILITY FUSION www. The repair costs of the publicly-funded program could top $100 million. Safety in Action www. IFMA Facility Fusion will help built environment professionals recharge their careers through instructor-led educational programming. three industry-leading power speakers. see our article on page 44). Feb-Mar 10.ifmafacilityfusion. green buildings and ESD design and implementation.org Sean Treweek.000 of the million Australian properties fi tted with insulation under the national home insulation program will need repairs. Facility Fusion kicks off with an Energy Forum on Tuesday. Haris Moraitis has joined the company as an associate of WSP Lincolne Scott and the newly re-named business unit Built Ecology (formerly known as Advanced Environmental.014 NEWS WSP LINCOLNE SCOTT EXPANDS The WSP Lincolne Scott team has grown recently with two impressive additions. FM APRIL | MAY 2010 .” he says.000 visitors routinely attend the two Melbourne trade shows. cuttingedge facility tours. an expo showcasing the latest products and services. the associated Safety in Action Conference. just as Australia’s economy recovers. At least 10. according to some industry estimates. The Safety Institute of Australia will host the concurrent Safety in Action conference at the Melbourne Convention Centre. and other professional development opportunities.” Visit the 300 or more safety suppliers at Safety In Action and Melbourne Materials Handling from 20–22 April at the Melbourne Exhibition Centre. in the US. Facility Fusion will feature an Energy Forum hosted by a panel of government experts. property and construction industries. from the US State Department. “Now is the time to start preparing for the introduction of the new laws. Also. and leadership and management training. Safety in Action and Melbourne Materials Handling. Treweek has extensive experience in the professional services sector of the engineering. and an opportunity for attendees to meet new IFMA president and CEO Tony Keane.wsplincolnescott. page 54). best practices.

industrial and maintenance facilities are also part of his portfolio.au Geoff Baker.com. the large-scale target will be about 41 thousand GW hours per year.au says the enhancement will provide greater certainty for businesses and employees within the renewable energy industry. The Association of Consulting Engineers Australia (ACEA) was formed more than 50 years ago. transport infrastructure design and urban design studies and specialist consulting. residential and institutional masterplanning. planning and architectural professionals/practices that they would like to get more involved with the association’s activities. Nigel Justins has worked predominantly on transport infrastructure projects. up to very large. Geoff’s extensive public and private sector experience includes town centre. His appointment as associate director will complement DesignInc’s corporate philosophy of working on projects that are underscored by a social and environmentally sustainable agenda. transport infrastructure design and sustainable planning and design. interior designers and urban designers.au RENEWABLE ENERGY TARGET SCHEME Australia is to enhance its Renewable Energy Target Scheme. socially responsible architecture. residential. . His expertise ranges from strategic urban design and planning to detailed design. The Australian Minister for Climate Change. says “the aim of the association moving forward is to provide a stronger leadership voice for what our members do. Stewart Bradley. The change of name to Consult Australia is designed to build on the success of the association and to capitalise on the position and reputation that ACEA has built up over that time. surveying and environmental consulting. Stewart’s appointment as associate director will strengthen DesignInc’s delivery of client focused. He is highly experienced in the design and delivery of major projects in both the private and public sector. public open space and streetscape design. which of course include – but are not limited to – engineering services. Stewart has worked on major transport. Renewable Energy Target Scheme www. CEO Consult Australia. with an uncapped fixed price scheme for the small-scale market and SRES Renewable Energy Certificates at a fixed price of $40.000 staff. branding and website during a high-profile cocktail function at the Amora Hotel. A registered architect. Nigel Justins.orer. architecture. geothermal and wind farms. ENGINEERS CHANGE NAME OF ASSOCIATION On 18 March 2010. His appointment as director of urban design fits naturally with DesignInc’s focus on public projects and widely recognised profile in the fields of masterplanning. which is now so multidisciplinary that to refer to “engineering” alone is misrepresenting their breadth! “Very importantly. Consult Australia revealed its new logo. Large-scale distribution. In addition. Mirvac and AMP. is to include two parts: the Large-scale Renewable Energy Target (LRET) and the Small-scale Renewable Energy Scheme (SRES). resort and mixed use and retail projects for clients such as Lend Lease. Consult Australia www. Geoff Baker is an accomplished urban design practitioner with more than 30 years experience in Australia. planning. DesignInc www. Stewart Bradley and Geoff Baker will add to DesignInc’s highly experienced team of architects. our members have said to us (quite strongly when you consider the support of the vote) that they want us to represent ALL of their business activities. with a focus on sustainability and cultural appropriateness. the Association of Consulting Engineers Australia (ACEA) ACEA officially changed its name to Consult Australia. but that the old name was a bit of a barrier. Currently the association represents 270 firms representing more than 50. Most of the 2020 target will be covered by the LRET with large-scale renewable energy projects such as commercial solar. Senator Penny Wong. the association’s members are business enterprises ranging in size and structure from single practitioners through to medium-sized firms owned largely by their principals. Sydney.consultaustralia. His projects have received awards from the Australian Institute of Landscape Architects and the Planning Institute of Australia. global groups owned by their employees or publicly listed companies. Megan Motto. Nigel Justins. which guarantees that 20 percent of the country’s energy will come from renewable sources by 2020.DESIGNINC SYDNEY: NEW APPOINTMENTS DesignInc Sydney has announced three new senior appointments to its management team. credible. From January 1 next year. as well as for households. Current members are consulting firms offering services such as consulting engineering. Today. With his broad experience and commitment to socially responsible design. “We have also had very strong feedback from others including project management. Asia and the US. project management. He has significant expertise in the field of sustainable design and is one of the few architects to have gained hands-on experience acting in the capacity of Green Star Accredited Professional.com. Consult Australia’s goal is to continue to grow and to be more relevant. Small-scale technologies such as solar panels and solar hot water will make up the remainder of Australia’s Renewable Energy Target. Australia’s Renewable Energy Target. Nigel had a leading role in providing architectural services for two of Sydney’s major rail network upgrades. multi-disciplinary. large-scale solar projects and large-scale clean energy projects. forward thinking and modern – a body that will help shape the industry it is recognised as representing in the years to come. Stewart Bradley is a registered architect and Green Star accredited professional with over 25 years experience in his field. Minister Wong says that having a Largescale Renewable Energy Target will deliver certainty to the large-scale sector and that Australia needs investment in wind farms.designinc. commercial. the previous evening.gov.” The name change will hence help to distinguish the organisation as an industry association that represents the business needs of all firms delivering professional and technical services to the built and natural environment.

au before Friday. Material Safety Data storage box suitable for storing Material Safety Data Sheets/folders (MSDS) relating to particular materials found on site. Enware Australia Pty Ltd www. Noosa and Albury. Matthew Amber says. tenants and developers. systems and services. Tough portable polyethylene Enpac Overpack 30 Drum & Enpac spill kit located inside the overpack. Two Imbiber beads standard packs (18cm x 18cm) have been shown in tests to fully absorb a litre of diesel fuel in water over 15 minutes. in conjunction with Facility Management. spill kit and materials data safety box as standard components. SafeEquip safety stations need no power and no plumbing to be fully operational at any worksite or workplace. “Whittles has been operating successfully for more than 40 years and our focus has always been on manageable. all compactly integrated into a FIRERACK trolley for easy movement.au 02 9525 9511 WHITTLES PURCHASES TEYS Body corporate management company Whittles has completed its $7 million acquisition of TEYS Strata Management’s assets.power@niche.enware. and these stations deliver products that minimise damage and personal harm.whittles. Whittles has completed settlement and now owns the TEYS offices in Melbourne. with knowledge and ideas shared immediately to enhance and improve all aspects of their operation. employees and business partners. which is effective on hydrocarbons and a wide range of organic chemicals. Enware is generously supplementing the SafeEquip prize with a new environmental spill capture system. Rapid response is essential to good safety and first aid practices. sustainable growth. This approach has served us well. This system.au WIN ME FM APRIL | MAY 2010 . Whittles already operated in three states and territories with offices in Adelaide. “We’re committed to capitalising on the synergies between Whittles and TEYS and investing in our people. ENTER NOW AND WIN! For your chance to win a SafeEquip safety station and Imbiber pack. owneroccupiers. and includes a fire extinguisher. For more information about the Imbiber system. The first priority will be to ensure TEYS clients are provided with the highest standards of service and advice.000 lots under management and employing more than 100 people. The beauty of these stations is that they can place safety equipment and first aid exactly where it is needed when it is needed. incorporates a colour indicator that facilitates easy monitoring when it is used as a protection shield in waterways and other areas 24/7. Imibiber beads come in 30pack units and are valued at $280 RRP. “Our job is made easier by the fact that we’ve not only acquired some excellent businesses but also some outstanding people. 30 April. Darwin. Alice Springs and Maroochydore. The winner. “The plan is to deliver clients even greater value by adding the expertise that we’ve acquired over the last four decades. “Expanding into new markets is an exciting move for Whittles and will deliver significant benefits to clients. known as Imbiber. Whittles www. that won’t release waste under any conditions once it has been absorbed. see page 71. The standard SafeEquip station includes (fire extinguisher dual storage rack and suitable signage specified according to the preferences and needs of particular customers and industries): SafeEquip Trolley in bright safety red. Cleveland. all you have to do is answer the following question correctly: When applying eyewash following an accident.com. This world-class safety station can be customised to the safety needs of particular facilities. Gold Coast. The company will now operate 11 offices in fi ve states and territories with a view to further expansion into new markets when the opportunity arises. Bayswater. Both company names will be retained for the time being. “The TEYS acquisition represents a natural fit with our already strong body corporate business. drawn from the pool of correct entries.016 NEWS WIN THIS WORLD-CLASS SAFETY STATION Enware Australia Pty Ltd.com. The acquisition has created the secondlargest body corporate management business in Australia. Whittles general manager.” Prior to the acquisition of the TEYS Strata Management offices. A colour indicator means users can easily monitor and inspect the Imbiber products in situ in potentially hazardous areas. taking the company into Victoria and New South Wales and significantly expanding its presence in Queensland. See entry details below.com. As a bonus to readers of Facility Management. “Whittles has a demonstrated ability to work successfully for clients with varying properties and requirements including investors. eyewash. safety regulations require a flush of what duration? a) 15 minutes b) As long as you feel necessary c) Until the victim says ‘Enough!’ Email your response to the editor John Power at john. will be notified by phone and/ or email. with 50. Gravity-fed eyewash station able to supply the 15 minutes of flushing fluid to the eyes that is required by safety regulations. is offering readers the opportunity to win a versatile new type of relocatable safety station – the SafeEquip – valued at $1500 RRP.

“This acquisition is part of Liftronic’s strategic growth plan to consolidate its operations nationally while entering and strengthening new markets and regions. Lucrum Consulting www.com.lucrumconsulting. The apartments are designed by Drew Dickson Architects and constructed by Duffy Kennedy Constructions.au LIFTRONIC CELEBRATES 25 YEARS WITH ACQUISITION Liftronic Pty Ltd celebrates 25 years in business – and the company is commemorating the event with the acquisition of Elite Elevators. The apartments also feature two levels of underground parking. “Also. Elite is an active and successful lift installation and maintenance business operating mainly in the Gold Coast area of South East Queensland. The company offers a large range of standard and customised lift and escalator products. he was director at Arup and global business leader Lighting Design of Arup Lighting. railway stations and residential developments across Australia — see a range of case studies on Liftronic’s website. offices.liftronic. “Lighting design can explore new and unique ways that lighting can meet people’s needs and aspirations through form. private residences.au Rogier van der Heide FM APRIL | MAY 2010 .” says Stefano Marzano. including design. the International Association of Lighting Design Radiance Award in 2005 and the International Lighting Design Award of Excellence in 2005 and 2006. Lucrum Consulting are providing complete project and cost management services to Southern Cross Assets including operating as the superintendent of the contract between the owner and construction contractor as well as overseeing and managing the project to ensure it is delivered on schedule. “Rogier’s work has shown that he truly understands how to simply enhance people’s lives with light. The Liftronic Group says it looks forward to continuing to supply superior vertical transport products and solutions to its valued clients and customers nationally. Rogier van der Heide has 20 years of experience in design-led innovation and the creation of lighting solutions. By bringing Rogier into the design leadership of the company we are strengthening our commitment to the fi eld of lighting design and becoming a better partner LUCRUM RIDES WAVE OF RESIDENTIAL SENTIMENT Project management and quantity surveying firm Lucrum Consulting (formerly Gleeds Australia) has been appointed by Southern Cross Assets as project and cost manager for a premium residential project in Sydney’s exclusive Killara. He is recognised internationally as one of the leading architectural lighting design specialists and has been awarded many of the industry’s most prestigious awards. Self-scheduling was found to have positive impacts on a number of health outcomes. a newly created position.au DID YOU KNOW? Research for the Cochrane Collaboration suggests that workers who are able to have input into the way their hours are structured might experience tangible health benefi ts.” says a company spokesperson. and will complement Liftronic’s existing operations in this and the wider Queensland markets. Liftronic. bulky goods developments. Fine examples of Liftronic’s product range can be seen in many shopping centres. The project located at 9–23 Bruce Avenue will include 54 apartments with five penthouses across three low-rise buildings.lighting. and mental health.philips. is a leading supplier of a wide range of lift and escalator solutions. Until recently. function and emotion. installation. museums. CEO Philips Design and chief design offi cer for Philips.PHILIPS’ NEW LIGHTING OFFICER Philips Lighting has appointed Rogier van der Heide as chief design offi cer.com. along with high-quality modernisation and 24-hour maintenance repair and service products. including the Lighting Designer of the Year Award 1998.com.” A former Arup director. the largest Australian-owned and operated vertical transport company. Philips Lighting www. The role has already been established within the Philips Consumer Lifestyle and Healthcare sectors. Liftronic Pty Ltd www.” for our customers. including blood pressure. we are also proud to announce – in our 25th year – the acquisition of Elite Elevators. sleep. maintenance and refurbishment services.


Cook specialises in the design and manufacture of medical devices. Cook is one such company. Approximately 80 percent of patients can be treated with off the shelf products that Cook manufactures in a range of standard sizes. a global success story and a market leader in the R&D and manufacture of medical devices. BRUCE LOXTON from Graystone reflects on one of the company’s most successful construction projects. custom-made devices. an occupant of BTP since 1989.I n 2007 Cook Medical Australia and Graystone embarked on a new venture to build a $21 million world-class medical research and manufacturing facility in the heart of Brisbane Technology Park (BTP) at Eight Mile Plains. FM APRIL | MAY 2010 . constructed by Graystone at Brisbane Technology Park. is proof that a sophisticated building can function with minimal pain to the management team. Cook has also been a leader in IVF technologies since the 1980s and is one of the few global companies to manufacture and supply the complete range of devices and IVF solutions that comprise the IVF product chain. SMOOTH OPERATION AT HIGH-TECH MEDICAL FACILITY The world-class Cook Medical Australia medical facility. one of which is endovascular grafts. the company also specialises in patient-specific. Brisbane Technology Park is widely recognised as Queensland’s premier technology park and is home to a number of high-profi le companies in the health and medical sector. Queensland. which are used for the treatment of aortic aneurysms.

This transaction occurred in 2008 and Graystone has since transformed 2000 square metres of Cook’s historic laboratory facility into an impressive commercial office and technical space. operations at Cook couldn’t be smoother. Cook Medical Australia’s facilities manager. we have a standout clean room. While there were a number of challenges along the way. Planning for the new facility commenced early in 2006 and Cook engaged Graystone to undertake the design and construction of the project later that year.020 PROFILE FIRST RELATIONSHIP The relationship with Graystone dates back to 2006. who was on Cook’s building project team and is responsible for the day-to-day maintenance and production engineering of the facility. when an agreement was put in place for Graystone to purchase Cook’s existing building on a 1. says. As a manufacturing facility.8ha site at BTP. RELOCATON IN STAGES Cook transitioned their relocation to the new facility over a three-month period. ‘if you’re FM APRIL | MAY 2010 . Mark Carleton. Cook’s philosophy has always been. Now. Graystone delivered ‘practical completion’ in March 2009 and the facility opened its doors soon afterwards. which is really its primary purpose. “It’s turned out to be a great installation and a great place to work. before full occupation could occur. During this time Cook continued to operate out of their original facility. The initial design process took approximately 12 months and construction started in September 2007. allowing for clean room validation and subsequent inspections by the TGA (Therapeutic Goods Administration) and their CE mark certified body. twelve months after opening.

’ and the new facility embodies this philosophy”. Trafficable ceilings were another challenge during design and construction. TRAFFICABLE CEILINGS “The trafficable ceiling basically provides a service grid on the ceiling area.graystone. The defects liability period for the project expired in midMarch 2010.au bottom left: Laboratory areas at Cook Medical Australia’s facility at Brisbane Technology Park are ordered and easy to clean.cookmedical. WORKING WITH THE FM TEAM Graystone worked closely with the Cook facilities management team during the design process to ensure that this world-class and complex building would meet the highest standards of safety and cleanliness. The placement of the fi lters. The volume of the air in the room creates sufficient pressure so that when a door is opened the clean air under pressure keeps dust and unwanted particles out. the flow path of air leaving the room and then re-entering the room after fi ltration. allowing us to drop service poles down on a three-metre grid. compressed air. the number of air changes. which cover an area of more than 1400 square meters. The Cook clean rooms. For the size and complexity of the project. The columns don’t touch the floor. Graystone has been developing customised science and technology real estate since 1989. which makes cleaning much easier. The vinyl on the floor is colour-coded to identify the levels of cleanliness within that zone of the clean room. FM APRIL | MAY 2010 .going to do something. has over 20 years experience in the design and delivery of complex technical facilities and commercial offices. then do it well. above right: The cafeteria echoes the clean lines of the rest of the building. Photography: courtesy Mark Carleton.” The clean room has a number of other features. If a fluorescent tube needs replacing. then it is done from above so the integrity is not compromised. Clean rooms are rated on air tests. Windows are fitted with little or no ledge surfaces to minimise dust collection. which determine the number of suspended particles and the particle sizes.com Graystone www. “As our layout changes – and to accommodate any future movements – it is very easy for us to bring services down from dedicated purpose-built service columns that we suspend from the ceiling. were some of the critical variables to assess during the design process. were designed with pressurised HEPA (high efficiency particulate absorbing) fi lter air flow systems to maintain the required cleanliness of the air at all times. Automatic doors and infrared sensor hand taps minimise the transfer of germs that could potentially be carried into the clean room. a defects list of 30 items with a rectification cost in the order of $5000 is an impressive achievement for the design and construction team.com. More information Cook Medical Australia www. The clean rooms do not need to be shut down while routine repairs are carried out. including flush walls that are easy to clean and create less opportunity for pockets of ‘dead air’. The costs associated with this ceiling were offset by the ongoing maintenance benefits. with plenty of flexibility to grow thanks to the modular fitout. FM Bruce Loxton. vacuum and data are all addressed and maintained from the trafficable ceiling. The requirements of the clean room in terms of power. above left: General office areas are well lit. Graystone’s general manager – project delivery.” Carleton explains.

Finally. a favourite theme of the Thatcher era. There were several key points established in the forerunner of the PPP called the Private Finance Initiative (PFI). New Zealand and Canada – its foundation lies with the history of hospital development in the UK. building and maintaining public health infrastructure. essentially as a way of moving very large health projects by governments unwilling to borrow and fi nance these developments. does this process necessarily deliver the best clinical outcomes for patients and healthcare providers? F or those not familiar with the concept of Private Public Partnerships (PPP) in the health sector – as distinct from the more comprehensive PPP developments of roads. schools and prisons now popular in Australia. They are now being developed in New South Wales. The underlying philosophy of PPP was that each group does what it does best – the private construction and fi nancing consortia (SPV) managing and handling the risks associated with the building and development. the economic incentive needed to engage the private sector. Several PPP building solutions have won awards for their appearance. the legal and fi nancial fraternities claim to have done well as a result of PPPs. The SPV owned the hospital building for the lease period. The PPP was a hospital procurement process established initially under the Thatcher Government in the late 1990s to create the opportunity for major private sector lenders to become involved in designing. a key responsibility of the SPV. Victoria. This was done essentially to close the enormous hospital building shortage left by years of neglect in capital spending since the 1970s. however. was a long-term guarantee or ‘lease’ by the government to an organisation called a Special Purpose Vehicle (SPV). created for the 25. asks IAN FORBES. but made it more systematic and the process more manageable. construct and manage Australia’s healthcare infrastructure. Little has been said. One needs to ask questions. Another aspect was that several willing private sector consortia would be given an opportunity to compete for the project. environmental resilience and exciting configurations. so PPP has been declared a successful procurement method.022 HEALTH PRIVATE PUBLIC PARTNERSHIPS IN HEALTH FACILITIES: A CANDID DIAGNOSIS The private and public sectors routinely join forces to design. CLINICAL OUTCOMES? In numerous conferences on PPPs in Australia and the UK. the legal structure of the PPP would establish a series of outcome and performance measures with fi nancial penalties that would have to be met by the SPV during the lease period. Queensland and South Australia. the formulation of the PPP as it is structured today is essentially based on the British model. still a term generally used for most health-related public private arrangements in the UK. First. most of the successful bidders of the construction work with their design teams have had good fi nancial returns and are pleased with the outcomes of the process. hence protecting the probity of selection and generating the lowest or best fi nancial deal for the lessee. Research by the European Health Property Network1 into English PFI projects has raised concerns about the future flexibility of many hospitals built with tight plans developed to meet known requirements and to essentially minimise the facility management costs. But. and from whose point of view. FM APRIL | MAY 2010 . These potential changes are described as a concern despite provisions in the contract to allow for alterations. There is no doubt that the process has procured for the UK a massive number of major multimillion-pound (and a few billion-pound) hospitals.to 30-year ownership period. while the running and delivering of clinical services was provided by the public health system. however. the UK. Although there has been a history of private and public interrelationships in Australian hospital building and health services for many years. Across Canada and in Australia we have seen similar major PPP hospitals developed. Approximately 139 have been procured since 1997. about what we mean by ‘success’. The Labour government that followed continued this model of PPP procurement. and then ultimately handed it back to the government. about the clinical outcomes by the governments or the user groups who ‘lease’ the facility. Similarly.

To understand this process one needs to understand the nature of the design process itself. whose book How Designers Think: The Design Process Demystifi ed 3 recognises the clash of different objectives in approaches between scientifi cally trained disciplines like engineers and project managers who are problem and process focused.Opportunity for savings from clinical operations is not an issue with which the SPV has a concern. One would perhaps say – ‘but the facility brief covers this and it is the responsibility of the users to make sure their requirements are stipulated’. FM APRIL | MAY 2010 . or the philosophy of the user is challenged and needs rethinking. Examples of innovations have been achieved in non-PPP solutions2 through continual interaction between design teams and clinical users who are being challenged by the design’s evolution and encouraged to consider the use of space now and in the future. Lawson’s research shows that architects don’t believe it is possible to predetermine every situation that will be faced from a brief. then the need for change becomes clear with fully integrated engineering solutions and the clarity of users about what they are actually going to get. The essential dialogue to create innovation comes from this exchange. one has to understand that clinically progressive spaces are those that are patient-focused. Assumptions made in early stages can be carried well into the design. Significantly. as best described by authors such as Bryan Lawson. Melbourne. above: The Royal Women’s Hospital in Parkville. The SPV’s concern is with long-term fi nancial stability. It is often in the attempt to resolve spatial and operational problems that dichotomy appears. the minimising of tender time and the minimising of tender costs. as this influences the tendered lease amount (referred to as the unitary payment). while architects and planners are concerned with the measurable outcome. This is a problem not likely found in PPP roads or even prisons. Why this is a concern in PPPs is that the application of the PPP process has as its concern. namely exploration of better clinical outcomes. since this is not part of its contractual obligation. socially aware and not simply accommodating the technical needs for medical intervention. while the health system’s requirements are concerned with the provision for constant change due to indefi nable technical innovation. PROGRESSIVE SPACES A concern most often expressed in articles and research about the hospitals built under PPP is: what kinds of environments have been built and do they actually show any innovation that can be described as clinically progressive? To address this. not the process by which it is achieved. is one of many hospitals built in Australia using a PPP commercial arrangement. regardless of the claims about whole-of-life and life-cycle decisions being applied to the solution. The PPP process inherently restricts such full exchange. The PPP process in fact doesn’t allow for the real objective of the project to be achieved. Any architect who has worked with clinical users will tell you problems don’t present themselves in neat little packages to be resolved sequentially like engineering calculations on a computer. the brief is only a starting point in a dialogue and not the end point.

B Dowdswell. London. “A concern most often expressed in articles and research about the hospitals built under PPP is: what kinds of environments have been built and do they show innovation that. there is likely to be great disappointment. Design reviews are at best ‘dipsticks’ to see where planning is up to. who has been building hospitals for more than 35 years in Australia and internationally. Architecture and Building.. Sydney office. BEYOND THE CONTRACT The hectic PPP process involves concerns for the things the SPV must contract to do that take priority over concerns about how well the clinical resolution is going. More information DesignInc www. G Dewulf and M Bult-Spiering (2009). The PPP process is geared to quickly achieving a building.. using rules about operational solutions assumed to be best practice. where he does research into healthy and healing health facility environments. which will only be as good as the brief can describe.designinc. especially if it may lead to a process delay. a report by The European Health Property Network for The European Observatory on Health Systems and Policies. Oxford. 3. Denmark. WHO Copenhagen. London. especially for those who will occupy these buildings and adapt them over the next 10 years.024 HEALTH above: The Australian PPP model for healthcare facility development follows long-standing British trends. If there is an expectation that real innovation in anything other than the built form can result. (2009) ‘Comparative Analysis of Performance of PFI and non-PFI Hospitals’ report prepared by the University of Reading for the Health Care Research and Innovation Centre (HaCRIC). Elsevier. J Erskine. UK. editors B Rechel. is clinically progressive?” 2. Representatives of the users are not the users. UK. not ‘evidence-based’ ones. in achieving clinically appropriate solutions.au FM APRIL | MAY 2010 . S Wright and M McKee. a health facility architect and health services planner. UK. Research by HaCRIC in the UK4 shows that the planning solutions in PFI/PPPs are too often controlled by simply applying design guidelines.FM Footnotes 1. B Lawson (2006) How Designers Think: The Design Process Demystified (fourth edition). A Blanken. JK Wang and W Hughes. 4. Ian Forbes is a director of Designinc. He is an adjunct professor at the University of Technology Sydney (UTS) and a director of the Group for Health Architecture and Planning (GHAAP) within the Faculty of Design. They therefore create ‘eminence-based’ solutions.com. being developed from historical experience by expert committees. These guides are rarely future oriented. ‘The Private Finance Initiative in the English Health Sector in Capital Investment for Health’. M Köberle-Gaiser and J Barlow (2007) ‘Adaptability and Innovation in Healthcare Facilities’ report by the Imperial College London for the Health Care Research and Innovation Centre (HaCRIC).


formerly Gleeds Australia.gov. has made its fi rst foray into the health sector with the recently completed Kolling Building for clinical research and education at the Royal North Shore Hospital. Flinders Medical Centre www. which earlier this year secured the long-term facility management contract for seven schools in South East Queensland. “Leighton Contractors is uniquely positioned to offer clients a fully integrated solution covering design. the internationally recognised Sydney Simulation Centre for clinical training. “We are targeting a number of major health care opportunities. St Leonards.leightoncontractors. The acquisition does not include the purchase of the Adesse name or its other business operations.flinders. The Division’s capabilities also include Menette.nsw. The $99 million project was designed by prominent architecture fi rm Hassell. Eventually. which is earmarked for growth at a rate of four percent per annum. “Lance Armstrong’s recent visit to South Australia has been an exciting event that has attracted global attention for his well-known LIVESTRONG Foundation – which has a charter to eliminate the suffering and deaths associated with cancer in his lifetime. Lucrum provided the quantity surveying and cost management services for the project. and this acquisition complements our already strong construction and fi nancing capability. essential services maintenance.” The acquired business will integrate with Leighton Contractors’ Investment and Facility Management division. education and care. “A huge benefit will be ongoing links between our researchers and the global community of cancer researchers associated with Lance Armstrong’s LIVESTRONG Foundation. “It is clear that in the current fi nancial market. including high-tech lecture theatres. more than 500 researchers will reside in the building.” The facility comprises 12. New South Wales.” says David Kelly. Peter Hicks. We are at the forefront of the industry with established management services to ensure budgets are maintained. It currently has a number of long-term facilities management contracts in and around Melbourne and employs 20 people. which provides healthcare consultancy and facility management services. fi nancing and long-term operations and maintenance. projects are now. engineering and project management in the health and aged care sector.nsccahs.au Project management and quantity surveying company Lucrum Consulting.au/ rnsredevelopment A lasting link between cycling legend and cancer survivor Lance Armstrong and South Australia will be created when a new centre for cancer research at Flinders Medical Centre is dedicated in his name.000 square metres of space over twelve floors with four floors dedicated to education and seven floors committed to laboratories and research facilities. the Douglas Piper Library. research.health. The building now houses more than 350 researchers. Adesse has extensive experience in facility management. RNS Redevelopment Project www. “The new research laboratories within the Flinders Centre for Innovation in Cancer will be known as the LIVESTRONG Cancer Research Centre when it opens in 2011. a wholly owned subsidiary of Leighton Contractors. “Our expertise and knowledge of the health care sector enables us to transform our clients’ ideas into facilities that create a healthier working environment and better patient outcomes.gov. “Funding is being provided by the Federal and State Governments. and the Northern Clinical School of the University of Sydney.026 HEALTH LEIGHTON BUYS FM HEALTH BUSINESS PROJECT A FIRST FOR LUCRUM LANCE ARMSTRONG CANCER RESEARCH CENTRE Leighton Contractors has bolstered its commitment to servicing the healthcare and social infrastructure sector by acquiring the business and assets of Adesse’s facility management operations.” Hicks says. construction.” says Premier Mike Rann.sa. Leighton Contractors www. “We have diversified into the health area. general manager of Leighton Contractors Investment and Facility Management division. needing to adhere to a strict cost management structure. “The LIVESTRONG Cancer Research Centre will house more than 100 research and clinical investigators working collaboratively in orthodox medicine and in holistic methods of treatment to achieve more effective and faster results in cancer control. the FMC Foundation and thousands of generous South Australians. “The Flinders centre will deliver an innovative.au FM APRIL | MAY 2010 . including Melbourne’s Parkville Comprehensive Cancer Centre and the new Royal Adelaide Hospital. providing world-class facilities for some of Australia’s leading cancer researchers. as well as the hospital’s educational facilities. and constructed by Bovis Lend Lease for the NSW Government and the University of Sydney.com. patient-focused approach that will link the key areas of prevention. Construction of the facility took two years to complete and is an essential part of the $950 million redevelopment of the campus. says the acquisition is another step in the company’s strategy to enhance its capabilities in this growing area. managing director of Lucrum Consulting. more than ever before. “Researchers at FMC are already leaders in biological research into improved markers to detect and contain cancer and alternatives to drug treatments.

The building’s section plan reflects its programmatic organisation. ACU www. “These links lead to the living. solar hot water heating panels. In sympathy with the site and to create more of a residential streetscape frontage.edu. rainwater harvesting. Adelaide. Woodhead Architects www.acu.” says Woods Bagot director Mark Kelly. “This has allowed for a light-fi lled atrium and circulation core. Melbourne. the new Centre for Health and Wellbeing is Woods Bagot’s latest energy-efficient building concept – adopting active mass cooling concrete slabs. local manufacture and environmental benefits underpin two recent healthcare installations by Armstrong Flooring. ceiling fans and evaporative cooling add further environmentally sustainable design features to the development. For 40 years Armstrong has invested locally.au 1800 632 624 Woods Bagot’s latest design for the Australian Catholic University’s (ACU) new Centre for Health and Well-being aims to create new standards in energy efficiency while providing an attractive social and working environment.armstrong-aust. Victoria. “Access from the administration section to the residential areas.au The domestic-style layout of the recently completed St Vincent de Paul aged care facility in Geelong. as the building is set to create new standards in energy-efficient design without compromising the attractive social and working environment for faculty members.com. Designed to reflect its primary purpose of operation. cross-ventilation and solar control.woodhead. six wind turbines and a rooftop garden terrace. and the Keep Australia Beautiful awards for recycling post-consumer waste. “The functional zones in turn spill out to either their respective courtyards or the residential wings. which means better air flow. Woods Bagot (in conjunction with NHArchitecture) was recently awarded the world’s fi rst 6 Star Green Star Convention Centre Design PILOT certified rating for the Melbourne Convention and Exhibition Centre. Based on the proven Armstrong ‘Accolade Plus’ and slip-resistant ‘Accolade Safe Plus’ ranges.” Woodhead designed the facility to further take the needs of the elderly into consideration by incorporating sustainable design strategies and practices throughout the scheme. for example. lightweight insulated external cladding. healthier workplace. Armstrong’s flooring solutions for the Royal Children’s Hospital. Derek Pitt. Armstrong Flooring www. was purposely designed to create a less institutional look and feel. as faculty offices are accommodated within the northern component on a level-by-level basis. a proven eco-friendly choice. and heating and cooling devices such as hydronic heating.” Pitt says. is via a covered link that ties all four buildings together.HOSPITAL-GRADE FLOORING ‘HEALTHY ARCHITECTURE’ FOR ACU THOUGHTFUL AGED CARE Custom design. says the development was designed with the residents’ needs and operational efficiency in mind. Seeking to enhance collaboration and creativity. and to accommodate solar collectors for water heating and electricity production.com. with two flooring plants and nearly 200 people producing durable high-performance products. and the Flinders Medical Centre. The facility comprises three buildings for residential accommodation and a fourth building for administration. as well as off-street parking and landscaping.au Another perfect product for the healthcare sector is the Armstrong ‘Accolade’. the accommodation buildings are positioned around the administration building. while reducing the impact on the environment. The Infi nity palette provides a range of 24 harmonious base colour combinations. it provides the freedom to custom-design a floor that complements any interior design. It can be coved up the walls in bathrooms.au FM APRIL | MAY 2010 . for instance.armstronginfi nity. “We aim to lead the industry in the pursuit of sustainable design practices. to which can be added additional colour chips to create a floor that matches a project’s required colour scheme – you can make your own design online at www.com. more sunlight and a happier. making it ideal in healthcare environments. The roof shape. creating a sense of arrival into each house. the workspaces for general teaching and high-level research staff alike are well integrated in the southern component of the centre. Our objective is to provide our clients with products of high performance standards which respond appropriately to their needs. dining and service zones of the accommodation buildings. The implementation of thermal mass internally. A secure and healthy environment was a key objective in the Woodhead-designed facility. incorporate their custom-designed ‘Infi nity’ product. The company’s sustainable manufacturing policies have resulted in environmental awards such as the Greenhouse Challenge Plus awards for CO2 reduction. Accolade is made from inert materials that do not harbour bacteria. The proposed research and teaching facility is considered a positive development in ‘healthy architecture’. and the heat welding of standard and slip-resistant sheets creates a seamless integration between wet and dry areas.” Mark Kelly says. Armstrong has also been a fi nalist in the savewater awards®. of all living areas and residents’ rooms was designed to maximise daylight. Woodhead Melbourne principal and agedcare design specialist.

The proportion of Australia’s age structure is similar to Canada. As Australia’s population ages. Coupled with increasing longevity. This will place even more pressure on aged care facilities with varying levels of quality. A n increasingly important area for facility managers from a health and population per- spective relates to Australia’s older population base. Over time as the number of aged people increases there will be more of them with severe medical problems requiring healthcare services and the provision of facilities. In Australia in 1976 approximately one in six older people were aged 80 years and over. The primary driving factors of Australia’s ageing population were identified as fertility. however. our healthcare infrastructure will have to change in response to growing demand for services and changing socio-economic conditions.4 persons of working age for every person aged 65 years and over in 2040 compared to 7. ‘X’ generation. This is due to a rapidly ageing population with increased life expectancy due to new cures or prevention of disease and illnesses.e. This is due to the large size of this group in contrast to the preceding cohort and the cohort following. Figure 2 shows that by the year 2051. New Zealand and the US (see Figure 1). including increasing rates of labour force below: Figure 1. 2006). A relationship between ageing and deteriorating physical health has been commonly accepted and FM APRIL | MAY 2010 .3 in 1960. Both demographic and economic issues drive demand for residential aged care facilities. family breakdown and decreasing household size. as well as lower fertility rates for younger families. with fertility rates declining to below two children per woman (Harding 2005). PROFESSOR RICHARD REED and MONIKA CSESKO offer facility managers some much needed advice about likely trends. FIGURE 1. including population ageing. As the aged population continues to grow each year. a large baby boom commenced and continued into the early 1960s (Harding 2005). Note that fertility has fallen to unprecedented low levels and is currently below the level required to replace the population. mortality and migration (Kippen 2002). while mortality rates at older ages have fallen between 20 and 50 percent since the early 1970s. these factors are forecast to increase further (a) the portion of the aged population. i. Now this baby boom generation is entering retirement age and will exert a significant influence on Australia’s aged population until 2050 (City of Melbourne 2002). and also (b) the number of very elderly in the population (Czaja 1990). participation of women.e. An examination of Australia’s demographic pattern revealed that following World War II when fertility rates reached 3. more than nine percent (or 2. with 2. In addition to other demographic changes. level of supply) is in line with demand (AIHW 2006). which in turn has implications for developers and providers of this type of accommodation.3 million people) are forecast to be aged more than 80 years (ABS 2006). Following the ‘baby boom’ years an era known as the ‘baby bust’ occurred in the early 1980s. increasing numbers of older persons will require specialised care facilities to meet their needs. An international comparison of the proportion of over 60-year-olds (source: United Nations. health expectancies and access to informal care are highlighted as the primary factors (Hogan 2004). Health considerations The underlying determinant of the need for aged care is the level of disability in the community (Howe and Schofield 1996).5 children per woman. The perceived heightened demand for facilities creates an opportunity to expand upon and further develop a sector that has been regarded as a highly specialised asset class. although demographic factors.028 FUTURE FM CREATING TOMORROW’S FM TODAY Facilities for an ageing population Professor Richard Reed. by 1996 it was one in fi ve and by 2016 it will be one in four. it appears that informal care that has been previously provided by family members will decline. The provision. needs to reflect accurate demand and ensure that each development (i.

FIGURE 2. residents are required to make a reasonable contribution towards the cost of their care. In accordance with the Aged Care Act 1997. in particular access to funding and interest rates for construction of facilities and developments in the property market (note these affect the value of the alternative uses to which residential care facilities can be put. thinking. This was. Accommodation payments are arranged between the resident and/or their representative. The onset of dementia can be described in terms of a series of stages. The resident care fees paid are the difference between the total fee payable and the Australian Commonwealth Government subsidy. the Australian Government makes the largest contribution towards meeting aged care costs for the overwhelming majority of residents. Approximately 65 percent of residents in residential aged care receive full means-tested pensions. comprehension. above: Figure 2. however. 2001 2011 2021 Aged 85 and over 2031 Aged 65 and over 2041 2051 consumers are very responsive to price differences among aged care facilities (Nyman 1989).cross-sectional data using a variety of measures of health has consistently supported the association between age and health (Markides 1989). which are governed by local demand for services. Note that the government does not receive any part of the accommodation payment and does not determine the amount of such payment in individual cases. and a further 25 percent receive part pensions (Department of Human Services 2006). CreutzfeldtJakob disease (CJD) and subcortical dementia (including Parkinson’s disease and Huntington’s disease). including memory. In turn. calculation. ECONOMIC CONSIDERATIONS Although the primary demand for residential care facilities is driven by health issues. especially bearing in mind that most residential care facilities are not purpose-built) institutions created by public purchasers because they design contracting regimes. (b) mesolevel and (c) macro-level. 2006). usually of a chronic or progressive nature in which there is disturbance of multiple higher cortical functions. however. Kendall et al (2002) identified three broad key influences: (a) micro-level. It can be argued that better health services postpone illness (e. which is provided. which in turn causes a higher demand for healthcare facilities (Schneider and Brody 1983). and motivation. profits and price levels of care providers. The supply is influenced by: the local and national political economies that determine which provision is made and also shapes what is possible in the markets. The residential care fee can vary depending on the resident’s pensioner status (full pensioner. vascular dementia. reduced period of suffering) the demand for medical services is likely to be reduced. as well as the provision of formal care services by government and other organisations (Department of Human Services 2006). this could be due to longer periods free of disability and a shorter period of disability followed by death sooner. To meet the increasing demand for aged care and its high cost to taxpayers. it prescribes a number of legal requirements for accommodation payments under the operation of the Aged Care Act 1997. learning capacity. and other results caused by disease of the brain. frontotemporal dementia. Therefore. included are external factors. strongly challenged by subsequent research and it has been accepted that compression of morbidity is in fact seeing an increased concentration of health problems in old age. language and judgement (World Health Organisation 2006). since dementia is the fourth largest cause of death for persons aged 65 years and over (Hogan 2004). Lewy body disease. partial pensioner or non-pensioner) and their requirement for extra services. orientation. for instance.e. and along with compression of morbidity (i. who are entering into a residential care facility face two types of fees. Emergence of dementia Dementia and associated implications are fundamental shifts affecting the health status of the elderly. people with dementia require both informal care available from within the family and community. and the service provider. Victorian residents. as well as the less visible ‘relational’ aspects that take shape in this context – together these mediate resource flows. Growth in the aged population in Australia – 2001 to 2051 (source: ABS. Under income testing arrangements.g. Primary forms of dementia include Alzheimer’s disease. the importance of pricing arrangements is critical where private FM APRIL | MAY 2010 . deteriorating physical illness) until later in life. In a study of the supply of care facilities undertaken in the UK. SUPPLY OF RESIDENTIAL AGED CARE FACILITIES Supply of residential care facilities is a consequence of a complex web of public and private relationships and transactions. namely resident fees and accommodation charges. from initial and mild symptoms to a terminal decline of the central nervous system.

it was found via demographic analysis that the elderly male population is growing faster than the elderly female population. the prevalence of dementia is anticipated to increase from 59. Table 1 indicates that over the long term the number of such people will continuously increase at a relatively constant rate.2 percent between the years of 2009 and 2011. while the role of government has been shown to be the key determinant in the supply of services. and the fi ndings concluded that ageing can lower the demand for market care by increasing the supply of family care-givers. This study analysed the relative growth of beds and the elderly population aged 75 years and above. there will be continued increases.1 percent or by 27. The increasing prevalence of dementia is projected to supply. Figure 3 illustrates a relatively stable rate of change over the long term with reference to the effect of dementia. Dementia prediction (2009-2020). increasingly people do not necessarily go directly into aged care) rather than the amount of demand. The standard planning ratio. Following this increase in the growth rate. particularly between 2006 and 2016.8 percent expected for the year. aged care from the turn of the century. being how many older residents there are in society.030 FUTURE FM CREATING TOMORROW’S FM TODAY Elderly population growth. with a rate of growth of 3.049. health improvements and changing sex composition of the elderly population are identifi ed as key forces behind movements in residential care in the US (Lakdawalla and Philipson 1999). The long-term impact of the ‘baby boom’ generation will begin to affect the need for residential care facilities. including a likely under-supply of nursing home-type care for high-dependency aged people. indicates that possibly per capita demand for aged care will continue to decline over the long term. The findings concluded the likelihood of entering a nursing home after turning 65 is actually one in three. it will then stabilise at 2.2 percent for the remainder of the long term. demonstrating a stronger growth on average of 3. Year Dementia Prevalence Rate ofChange impact on the demand for aged care.9 percent from 2016 to 2020. however. PROJECTED DEMAND Over the long term. namely the number of beds available per thousand persons aged 70 and over was determined using 1983 data. The study recognised. This research forecast hostel and nursing home use from 1993 to 2021 based on 1993 patterns of actual use. An earlier study into nursing homes in Australia estimated the probability of the first nursing home admission over a lifetime and the probability of nursing home use in the remaining lifetime at particular ages (Liu 1998). The predictions for the assessment of the number of persons projected to be aged 65 years and over in the long term show that on average this population will increase each year at a rate of 3. the growth rate of dementia cases should be FM APRIL | MAY 2010 . Clearly. along with improvements in the health of the elderly. This factor appears to be the primary driver of longterm demand for care. however. Furthermore.311 persons in 2020. which in turn substitutes for market care. averaging 2151 additional persons per annum. The population will increase from 744. If this trend continues there will be relatively more healthy elderly men to function as spousal care givers. Over this time period dementia prevalence will increase by an average of three percent per annum. which again highlights a potential shortfall for accommodation.e. An earlier Australian study examined the impact of population ageing on future use and supply of residential aged care services (Gibson and Liu 1995).690 persons. Then it is projected that from 2012 to 2015 the growth rate of dementia will gradually decline to a low of 2. The rate of growth will be positive over the entirety of the long term. Note this argument refers to the level of care needed (i.8 percent. particularly between 2011 and 2012. although this will begin to decline and then stabilise between 2. persons aged 80 years and over are at greater risk of admission to residential care (Gibson and Liu 1995). This factor.8 percent and 3. it was not sensitive to the changing internal age structure of population 70 and over. the largest increase is between the years 2012 and 2013.602 persons in 2020. The study found that there may be a general under-supply of residential FIGURE 3. that the data on which the long-term supply was based had shortcomings. with 1997 additional persons anticipated to suffer from dementia and related illnesses. It is clear that population ageing combined with health considerations has emerged as an important issue and provides the factors required to drive demand for new/ improved residential care facilities.722 persons in 2009 to 1. however. Conversely. The largest change in terms of magnitude is anticipated between the years of 2019 and 2020 when the prevalence of the number of persons with dementia will increase by 2405 persons.945 in 2009 to 83. followed by a comparison with projected levels of below: Figure 3. although only three percent of people aged 65 years and over were resident in a nursing home on any given day in 1994-1995 (Liu 1998). and in particular the increasing proportion of the population aged 80 years and over (AIHW 2000). with the strongest growth anticipated between the years of 2009 to 2012.

Canberra: AGPS. J Forder. Department of Human Services (2006). pp 845-5. Media release. Disability and ageing: Australia’s population patterns and implications. ‘Planning ratios and population growth: will there be a shortfall in residential aged care by 2021?’ in Australian Journal on Ageing. concentrating in property valuation. No.208 2. KS Markides (1989). ‘Aging. ‘The future extent of population ageing in Australia’ in Journal of Population Research. natural death and the compression of morbidity: Another view’ in New England Journal of Medicine.mentalhealth.com.349 2.023 1. This confirms that population ageing will be the key driver of demand and that dementia prevalence over this term will have a relatively minor impact. More information Deakin University (FM courses) www. ethnicity and class. strategic site selection and specialised consultancy. National Centre for Social and Economic Modelling. This article has discussed the unique nature of aged care facilities.deakin. Yearbook 2006. major institutions.‘The state of residential care supply in England: Lessons from PSSRU’s mixed economy of care (commissioning and performance) research program. JA Nyman (1989).14. Baby boomer strategy: Strategies for over 55s. Working Paper Series. ANNUAL LONG-TERM INCREASES IN DEMENTIA PREVALENCE Year 2009-10 2010-11 2011-12 2012-13 2013-14 2014-15 2015-16 2016-17 2017-18 2018-19 2019-20 Increase in dementia prevalence (persons) 1. http://unstats. pp. No. Forward plan for older people 2003-2006. Melbourne.047 2. pp 1-32. City of Melbourne (2002). being in the order of three percent per annum over the long term. Classification of Diseases – Clinical Descriptions and Diagnostic Guideline. There are many upcoming challenges for facility managers of aged care accommodation. vol. AIHW. Sage Publications. ‘Analysing Australia’s ageing population: A demographic picture’. ‘Review of pricing arrangements in residential aged care’. K Kendall. Australian Institute of Health and Welfare (AIHW) (2000).008 2. at Deakin University in Victoria. ‘Will you need one. M Knapp.213 2. Human Factor Research Needs for an Aging Population.edu.TABLE 1. 1301. AIHW. Aged and Community Care Service Development and Evaluation Report number 22. but also having involvement in feasibility studies. ABS cat. September. value added strategic advice. T Matosevic and P Ware (2002). EL Schneider and JA Brody (1983). Faculty of Business and Law. Z Liu (1998). A Harding (2005). She specialises in the healthcare and aged care sectors. Public Production Unit. D Lakdawalla and T Philipson (1999). Dementia Demographics. United Nations (2006). Canberra. ‘The probability of nursing home use over a lifetime’. LSE Health and Social Care. or will you be one in the year 2004? – Trends in carer roles and social policy in Australia over the last and next 20 years’ in Towards a national agenda for carers: workshop papers. Canberra. AIHW Cat. FM Richard Reed is professor of the School of Management and Marketing. Statistical Division. B Hardy. pp.405 relatively stable over the long term. paper presented to Australia’s Ageing Population Summit 2005. Welfare Division Working Paper. no.org. number 309. ‘The private demand for nursing home care’ in Journal of Health Economics. pp 151-58. ‘Aging and the growth of long-term care’. City of Melbourne. Washington.au/scitech/ab Ernst & Young www.256 2.1 Australian Bureau of Statistics. National Academy Press. Australian Institute of Health and Welfare. www. Canberra. Australian Institute of Health and Welfare (AIHW) (2006).com/au FM APRIL | MAY 2010 .997 2. DIS 19. A Howe and H Scholfield (1996). number 16. International (2006). 3-18. WP Hogan (2004). pp 57-62. References Australian Bureau of Statistics (ABS) (2006).un. volume 8 number 2. World Health Organisation. with the rate of dementia prevalence remaining relatively constant. Her experience includes involvement with government authorities. Ageing and Health: Perspectives on gender.191 2.ey. Working Paper number 6980. R Kippen (2002). having joined in 2005. private investors and developers. who must keep abreast of the changing needs of Australia’s ageing population. Sydney 27 September 2005. Australian Government Department of Health and Ageing. race.209-31. National Bureau of Economic Research. ‘Residential aged care supply continues to grow’. Melbourne. Newbury Park.2. S J Czaja (1990). 1-32. D Gibson and Z Liu (1995).960 2. LSE Health and Social Care Discussion Paper number 6. Monika Csesko is a manager within Ernst & Young Real Estate Advisory Services group. Financial Review Conference.

There are few qualified specialists capable of designing solar cooling systems for buildings. While there are so few installations. which is being held in Sydney from 12 to 14 April 2010. exhibition manager ARBS.032 ENERGY WATCH MAXIMISING ENERGY EFFICIENCY. Dr Kohlenbach says there’s a ‘chicken and egg’ problem in Australia. FM APRIL | MAY 2010 . the Australian Solar Cooling Interest Group (www. In his seminar at ARBS 2010. Better education and a larger pool of qualifi ed resources will support our fl edgling industry. asks why we are lagging behind the rest of the world. Refrigeration and Building Services Exhibition (ARBS 2010). Solar air-conditioning is demonstrably a viable technology. Australia’s leading solar below: Energy Conservation Systems was involved in the design and delivery of the world’s largest solar air-conditioning system for Tesco Lotus’ new ‘green’ hypermarket at Rama 1 in Bangkok. Dr Kohlenbach will use case studies to help illustrate the lessons learned from solar It’s a topic of intense interest to Dr Paul Kohlenbach. Another initiative is the New South Wales Government’s recent tender for the delivery of a number of renewable energy courses. The group offers members education and help with modelling and design. Covering up to 2200 square metres.org). he anticipates there will be eight Australian solar cooling installations. It can support low-carbon. and yet only four of the world’s 424 solar air-conditioning installations are on this continent. The first is the formation of an industry network and support group. ausscig. which will help to increase the pool of professionals in Australia capable of. which means that few systems are designed to take advantage of the technology. there are a few initiatives underway that will change this situation. Australia is one of the sunniest countries in the world. which means that few systems are designed to take advantage of the technology. MINIMISING COSTS Where is Australia’s solar air-conditioning? Sue Falcke. and interested in. few people will invest the time needed to learn how best to model and design for solar air-conditioning. There are few qualified specialists capable of designing solar cooling systems for buildings. Compared with traditional systems. which has grown to around 180 members. the Tesco store’s solar collectors are located on the car park’s roof and produce up to 600. with many successful installations across Europe (and not forgetting the four Australian INTEREST GROUP Fortunately. W hy has Australia been so slow to adopt solar airconditioning technologies? air-conditioning consultant. which Dr Kohlenbach expects to grow exponentially. working with solar energy/cooling systems. By this time next year. solar air-conditioning also offers savings of up to 80 percent in greenhouse gas emissions and up to 90 percent in peak energy consumption. And while market demand remains small. and provide levels of occupant comfort equivalent to those obtained with traditional air-conditioning systems.000 kilowatts of power annually. SUE FALCKE. who will share his insights into the current state of play in a seminar at the upcoming Air-Conditioning. green building initiatives. ones!). market demand remains small.

There are also significant cost savings to be made in areas such as the maintenance of our electricity grids.” Design is also a major consideration – over and above the installation cost of the system. “The choice of technology is not straightforward and depends very much on the customer’s primary motivation for choosing solar cooling – whether that is greenhouse gas emission reduction. On display will be the latest innovations in building. greenhouse gas emissions and energy conservation. Dr Kohlenbach suggests a successful solar cooling project is 90 percent about the design and 10 percent about the installation. or for educational or economic reasons. electricity grids in Australia must be oversized in order to cater for peak demand on a few days a year.com. FM More information ARBS 2010 www. In the future. solar hot water and solar space heating can go hand in hand. our electricity suppliers may well introduce solar air-conditioning in strategic locations in order to reduce their grid maintenance costs. showing the costs and performance of each. reduced energy use. we’ll be looking for cheaper alternatives.000 visitors from around Australia and the world. using less power and generally running more effi cient buildings. and air-conditioning is a huge contributor to peak demand. Solar air-conditioning has the potential to substantially reduce peak electricity demands. Refrigeration and Building Services Exhibition (ARBS) is the largest event of its type in the southern hemisphere.au 03 8623 3014 Australian Solar Cooling Interest Group www. At the moment. cooling. and not just to support obvious goals such as reduced . upgrading a building’s energy rating from four to fi ve or fi ve to six stars. solar cooling systems can already be cost-effective compared with traditional systems. It should lead us to a time when we are emitting fewer greenhouse gases. heating. Based on a lifetime cost calculation. air-conditioning. thereby allowing for smaller grids that cost less to maintain. Solar cooling. efficiently addressing three energyintensive aspects of normal life.org AUSTRALIAN POTENTIAL Solar cooling technology has huge potential in Australia. customers must remember to allow sufficient funds to cover proper analysis and design. and is set to attract approximately 10. For the rest of us too. ventilation and refrigeration products and services.arbs. EDUCATE YOURSELF The Air-Conditioning. As the costs of electricity and natural gas rise. So the future of solar cooling in Australia should be bright. He will also offer a technical comparison between the three or four major solar cooling technologies.ausscig. As electricity and gas costs inevitably rise. the driver is likely to be economic. solar air-conditioning becomes even more economically attractive.cooling installations in Australia and overseas.

discovered that by putting his wet hands in front of a high-speed sheet of unheated air. when three years after the initial idea the product became a reality. chipping and graffiti. To further enhance hygiene. Simply put. interestingly. the machine’s casing is coated with silver anti-microbial additives to suppress bacterial and fungal growth by 99. At the core of the Dyson Airblade hand dryer is the Dyson Digital Motor (DDM) – a small. with the material for both models able to be recycled at end of life.3 of a millimetre. The A01 Airblade casing is made of die-cast aluminium with a metallic silver gloss lacquer fi nish or. This slit – the machine’s ‘blade’ – delivers a curtain of air at a constant. The result: unheated air comes out of a Dyson Airblade hand dryer at 180 metres per second to dry hands in just 10 seconds. was the fact that conventional hand dryers were unhygienic. FM APRIL | MAY 2010 . POINTING A FINGER AT HYGIENE A key issue discovered during the extensive research phase. The casing is also resistant to impact. which removes 99.034 HYGIENE DRY TECHNOLOGY DESERVES A HAND After noticing Dyson’s extraordinary Airblade hand drying devices in washrooms at Melbourne Airport. It’s tough and has been put through its paces to make sure it withstands the toughest environments. including the fi ne crevasses between the fi ngers and backs of hands. low-energy. His hands were properly dry. But Dyson changed this. blowing out germ-laden air onto freshly washed hands. Many of them simply don’t work. uniform pressure. and one unknown to most of the general population. a metallic steel polycarbonate-ABS. while its ergonomically curved shape ensures the whole hand is coated with air. not semi-dry or damp as they would be after a protracted session with a conventional dryer. demonstrating our forethought about the environment in which the product was likely to be used. the force of the air removed the water completely in a matter of seconds.9 percent. Thousands of design hours were spent fi nding the most aerodynamic and efficient way of driving pressurised air through a fi nely engineered aperture of less than 0. JOHN BRYANT. long-life. providing a breakthrough in hand drying technology. it’s the fi rst hand dryer that actually works properly. With a total input power consumption of 1600 watts and a one-watt standby. H below: Dyson says its new non-heat Airblade hand dryers are faster. Although.9 percent of bacteria from the air before it is expelled from the machine onto people’s hands. in the case of the new A03. why the surprise to Dyson? One of our engineers. hospital-grade HEPA (high-efficiency particulate air) fi lter. who was studying the properties of airflow while working on new digital motor technology. and an entirely new engineering direction into commercial appliances for the company. the Airblade hand dyer uses up to 80 percent less energy than conventional warm air hand dryers. hand dryers were a forgotten category… there had been no technology changes in more than 50 years. and to the market. Housed in the Dyson Airblade hand dryer is a lifetime. to explain the development of this new technology and justify its claimed array of health benefits. speak to anyone about hand dryers and the frustration is acute. hand drying could be revolutionised. brushless motor that spins at 1666 revolutions per second to produce enough air pressure for the Dyson Airblade to dry hands without the need for heat. So. Operation of the unit is automatic – infra-red sensors detect when users insert their hands. we invited Dyson’s commercial sales manager – South-East Asia. more energy-efficient and more hygienic than old-fashioned hot air hard dryers. from public washrooms at international airports to commercial kitchens. It was apparent that if this science was applied correctly. and dryers came as a bit of a surprise – both to Dyson when the idea was conceived. The A03 also comes in a white fi nish. Much like the vacuum cleaner.

According to Anna Zilnyk. on the Dyson Airblade hand dryer.” The latest testing on the hand dryer was run by an independent French test lab IRM (Institut de Recherche Microbiologique). and subsequently HACCP International The Airblade removes 99. The amount of bacteria on hands was measured before and after drying hands for 10 seconds in the Dyson Airblade hand dryer.RESEARCH AND TESTING Along with the extensive biological and scientific testing undertaken on the Airblade by Dyson’s in-house microbiologists. certification officer at the Royal Institute of Public Health. The findings revealed that the hand dryer reduces contamination by 89. OK IN FOOD HANDLING AREAS The A01 Airblade hand dryer was also recently reviewed by HACCP Australia. In other words. “The Royal Institute of Public Health has reviewed the testing protocols. IRM carried out tests under EU Standard EN1500. the Airblade went beyond its primary function of drying hands and actually removed bacteria. and consider the hand dryer a significant step forward in hygienic electrical hand dryer technology.9 percent of bacteria from the air before the air is expelled from the machine onto each user’s hands. research was conducted on the Airblade by Leeds University and Bradford University. making it ideal for hospital and healthcare applications. which specialises in the study of antimicrobial agents. in particular those from Bradford University.5 percent. with in-house skincare research also supported by the British Skin Foundation and the Royal Institute of Public Health. .

airline staff and the general public.000 square metres. “After the demonstration. *Calculation based on an average of two paper towels per 5. New Zealand.” says Cremona. 2008 saw the preparation and renewal of the Melbourne Airport Environment Strategy.” When asked about fi nancial considerations. The air then reaches the motor. raising concerns about the hand drying facilities available in the airport bathrooms. In response. An important part of this strategy is resource efficiency. hospitals and other public places. Melbourne Airport facilities manager. US. Melbourne Airport was receiving regular correspondence from tenants. Air passes into the air ducts which are insulated to reduce noise. objectives. The purified air passes over the electronics. and that bathrooms were considered dirty due to the amount of paper towels left strewn on floors. efficient and environmentally sustainable. cooling them. hand dry. targets and actions for improving environmental performance at Melbourne Airport for the next five years. essentially the purchase of paper towels. using just one Dyson Airblade 200 times a day for fi ve years saves 730. 2. Alongside this.au For more case studies. transported and disposed of. the total cost of Airblades purchased is recoverable in just over a year. More information Dyson Australia www. visit www. and the fact that it really did dry hands. with a target of a 25 percent reduction in energy usage per square metre of APAM-controlled terminal area by 2013.9% of the bacteria. 1. tenants and surrounding communities that are consistent with the overall long-term vision of an airport that is safe. It’s then forced through two apertures creating sheets of air travelling at 400mph.au/news and select from the company dropdown menu. Melbourne Airport began to look at alternative solutions that would overcome these complaints. most people walk out of bathrooms shaking the water from their hands or wiping them on clothes. cafés. hygienic and energy-effi cient means facility managers now have the option of purchasing or leasing a hand drying device that will not only perform signifi cantly better than conventional warm air hand dryers. fi rst came across the Dyson Airblade hand dryer while visiting the 2008 designEX trade event. CASE STUDY: MELBOURNE AIRPORT In 2008 Melbourne Airport commenced work on a $330 million expansion – the biggest private sector transport project in Victoria.com. and approved as the fi rst and only hand dryer endorsed for food safety excellence and use in food handling areas. In order to determine the extent of the concern. which channels it up and through the machine. This commitment to responsible growth sees the airport needing to maintain and create facilities for staff. which outlines the programs. high-profi le hotels. but will also be more sensitive to the environment than a paper towel dispenser. THE CHALLENGE 4. He was pleased with the benefits the product offered over conventional warm air hand dryers and paper towels. United Arab Emirates. removing over 99. 3.000 paper towels* from being produced. with significant additions to concourse space. 6. FM APRIL | MAY 2010 . in accordance with HACCP’s Food Safety Certification Program. THE SOLUTION food technologists. I haven’t calculated waste or electrical savings yet. The survey supported complaints that the existing hand dryers did not work properly. Cremona says: “I’ve done calculations in terms of consumables only.com.dyson.036 HYGIENE SAVING PAPER 7.dysonairblade. The terminal is set to increase by 25. my observations have been that where paper towels are not available. “I was initially impressed with the 10-second drying time. Australia. Dyson Airblade hand dryers are now available in the UK. but even without this. Republic of Ireland and throughout Europe. The launch of a new-technology hand dryer that is fast. Joe Cremona. lounges and retail outlets.” FM John Bryant is Dyson’s commercial sales manager – South-East Asia. secure. Melbourne Airport undertook a survey to determine action. and be in keeping with the organisation’s environmental strategy and overall vision for the future. with installations already in place at international airports. the environmental benefits were obvious when comparing the unit to paper towels and to other hand dryers that use a heating element over extended periods of time. with sensors not activating. Its passes through a hospital-grade HEPA filter. restaurants. Dirty washroom air is sucked in by the Dyson digital motor. however. In fact. The two sheets of air literally scrape water from hands.


Or the manufacturer may wish to omit redundant workstation legs in certain modular configurations: in short. say. T he existing Standards covering desking systems and workstations – AS/NZS 4442:1997 and AS/NZS 4443:1997 – were published 13 years ago. FUNCTION AND EFFICIENCY New AFRDI Standards will influence office fitout Julian Ridgers from AFRDI. for instance. FM APRIL | MAY 2010 . but did not address hardware issues arising from the process. writes JULIAN RIDGERS. there is little point in persevering with a Standard that pertains to a vanishing workplace environment. compared to an earlier generation average of $1200 for a single place. It is into this evolving environment that AFRDI has stepped to draft a new AFRDI Standard to bring current understanding and technical considerations to issues that are central to the modern offi ce workspace. COMFORT. the office environment was changing – desks were becoming larger “What is certain is the physical face of tomorrow’s office will change: the role of the Standard will be to ensure that the basic quality of the furnishings remains adequate. to assist manufacturers faced with the practical question of how to manufacture a fourseat bench workstation for. which always seeks greater efficiency. the new Standard will be no silver bullet: the permutations possible in the fi tout and layout of the modern offi ce are too vast to cover everything. In 1997. while screens or partitions between the desks and workstations sought to achieve high levels of acoustic absorption to reduce the whirring of computer cooling fans.” As AFRDI chairman Peter McCutcheon says. to accommodate ever-wider and deeper CRT screens. he says. But equally. $2000. ESTABLISHING NEW PARAMETERS The new Standard will establish parameters. facilities managers face the challenge of fitting more workstations into a given area. The open office had been well and truly born at the conceptual level. but through necessity. Now the open office concept is realised by low dividing screens to encourage communication between workers – a legacy of quieter computers – and desks have started to shrink again in depth with the near universal adoption of flat-screen LCD computer display technology. changes in the way humans work in the office environment… even changes in the size of humans – these are some of the factors. In line with modern business practice.040 FITOUT FM 040 FITOUT FM AESTHETICS. The 1997 Standards reflected the possibility of evolutionary change in the physical workplace. yet still maintain structural integrity and the ability to group workstations together. while still maintaining efficient and healthy working conditions. the Standard will contain comprehensive advice on these and other issues of maintaining quality and durability. that are influencing the production of a new Australasian Furnishing Research and Development Institute (AFRDI) Standard for desking systems and workstations. Changing expectations for the performance of office space. was often segregated into cubicles. and even then they contained many legacy considerations referencing an earlier era of business. which requires a minimal desktop footprint.

Couple the need for increased strength and durability. and by the reality that it is no longer unusual for a workplace to have to accommodate a worker with a body mass above 110kg. Like most human endeavours. one for single shift operations. Under the programs being developed by AFRDI technical manager Ian Burton. for example. 145kg. however. It’s a testing regime that weeds out faulty products and components – suffice to say that AFRDI has seen little. AFRDI often subjects chairs to more than 200. and to minimise risk of future liability claims. and to the arms (where fitted). and the complexity of producing Standards starts to emerge. Burton cautions. AFRDI is a not-for-profit independent testing and certification organisation principally serving the Australian and New Zealand furnishing industries. More information AFRDI www. so numerous are the options available. As part of its testing schedule.While the process of producing a new broad Standard is still in its early stages involving input from many interested parties.furntech. and up to 160kg. As part of duty of care to employees. evidence of chairs being able to successfully cope with the extreme loads that some advertisers claim. The company is accredited by NATA as a public testing agency. not only load applied vertically to the seat. Julian Ridgers is marketing and membership officer with the Australasian Furnishing Research and Development Institute (AFRDI) Limited. AFRDI plans to be able to certify chairs that are able to safely perform well outside the normally accepted performance envelope.000 fullload duty cycles. What is certain is that the physical face of tomorrow’s office will change: the role of the Standard will be to ensure that the basic quality of the furnishings remains adequate. AFRDI is actively considering another Standard just to cover surface finishes for workstations. if any. it’s ultimately a compromise. but also to the seat back. but in this case. weighing. driven in part by the relatively rapid changes in human sizing and weight since the 1970s. but increasingly carrying out testing and R&D work for international companies.au RATED LOADS AFRDI is also working to produce rated load Standards for height-adjustable office chairs. that advertising claims of chairs being rated to 200kg or more should generally be treated with suspicion.org. Rated load testing will be done at two levels – up to 135kg. one in which just about all the possible permutations have been carefully considered. along with an imperative to encourage responsible manufacturing while being conscious of the environment and sustainability. and is also a registered research agency (RRA). There will be two durability options within each level. The work is a response to client and market demand. those charged with fitout and supply need to know that a chair is able to withstand regular use by somebody Taskair ™ “Air delivery at your workstation” . the other for multi-shift. able to do research work that attracts tax concessions on behalf of other companies.

ecospecifier’s GreenTag is going through the final stages of its application for acceptance as an authorised third-party certification authority with the GBCA. GreenTag has the potential to become a benchmark for green products vying for selection in buildings to be approved by the Green Star system. Its advanced and robust LCA certification methodology. Baggs says he is convinced the GreenTag will “simply and effectively demonstrate to the market and the industry which building materials and methods are ecological. under the watchful eye of some of the world’s top advisors in eco-labelling standards. Design and development of the GreenTag mark has occurred over three years. safe and socially responsible compared to other comparable-purpose. ‘business as usual’ products”. “Australian exporters with GreenTag certifi ed products will also be instantly at a distinct advantage in overseas markets. Design and development of the GreenTag mark has occurred over three years. “We have designed GreenTag to be an efficient one-stop solution for the benefit of the whole industry. awarded by the Green Building Council of Australia (GBCA). which has been developed exclusively by ecospecifier. “as it will speed up product research and planning processes in the D avid Baggs. as this system becomes recognised as the highest possible standard for green building materials and methods. green building certification system. GreenTag is a third-party. Currently. is a world first. launched the company’s much anticipated GreenTag quality mark at the Green Cities Conference in Melbourne in late February (see our review on page 72). GreenTag operates on four tiers – bronze. gold or platinum – to rate and position a product at the top end of the green building market for materials and methods. green building and green product development. India and China. GREEN STAR APPROVAL PENDING In Australia. South-East Asia. The GreenTag standard has been created to comply with or exceed the highest international green building rating requirements. and Baggs expects it will be adopted in many overseas markets.042 GREEN ZONE YOUR GUIDE TO A MORE SUSTAINABLE ENVIRONMENT GreenTag gets green light Australian-owned ecospecifier Global has introduced a new four-tier GreenTag eco-label certification process. David Baggs. underpinned by rigorous scientific and life cycle assessment (LCA) testing processes. FM APRIL | MAY 2010 .” says Baggs. silver. under the watchful eye of some of the world’s top advisors in eco-labelling standards. including the Middle East. ecospecifier Global’s technical director.” says Baggs. green building and green product development. aimed at raising standards for green building materials and methods.

Since its debut in 2002. however. helping to develop green policies and processes for the building industry. fitout materials and technologies. the building blocks of any project rely on the quality. recycling. southeast Asia and China. “To protect the natural environment. transport. including LEED. “Our main intention is to enable the protection of natural systems to the utmost and help in the quest to deliver healthier built environments. ecospecifier Global became a key adviser in these processes.” Baggs explains.specification and purchase of green building products.” says Baggs. mandated new directions for the building sector in the region ‘to start greening the Middle East’. the company took a leap onto the world stage to take up a leadership position in the Middle East. Including informative case studies and new product announcements. FM More information ecospecifier www.” The GreenTag rating certification is seen as a versatile process that will also optionally assess products against other green building schemes around Australia. BCA and overseas schemes. Estidama Pearl. Lighting Lighting is never far from the minds of facility managers. more specifically. “These are critical for the outcome of any construction project that is seeking a top green building scheme rating.” Baggs contends that the LCA inherent in GreenTag is particularly important. much more… ENQUIRIES: Editorial: Call the editor John Power on (03) 9948 4914. ecospecifier has created a reliable resource for the building industry in Australia. including NABERS. Education Regardless of whether a facility manager is a seasoned professional or newcomer to the profession. manufacturing and disposal. And much. the whole definition of sustainable flooring is set for review by competing certifying bodies. Not to be missed. education is fundamental to career development.au 32050_1 . Abu Dhabi Emirate. it is important to begin with a good sustainable design. In 2008. as a trusted third-party verifier of green building products. BASIX. Advertising: Call our advertising team on (03) 9948 4900 or email advertising@niche. who are under constant pressure to find the perfect blend of aesthetic appeal and energy-efficient performance.ecospecifier. in fact. including reuse. as it determines the environmental and health impacts of a product from the sourcing and refining of its raw materials. over the whole life of the product. as an industry resource and service in green product knowledge and application.com.org COMING UP: JUNE–JULY 10 ISSUE Don’t miss these important features in our next issue: Flooring Environmentally responsible flooring materials and processes are under the spotlight in our Flooring feature. Now ecospecifier Global is also working with key local partners with websites also in South Africa. operations and maintenance. BREEAM. Green Building Index and Green Mark. In this feature we will be making some ground-breaking announcements about changes to Australia’s FM educational offerings and processes. characteristics and advanced functionality of the products selected. When the UAE and.

with a landmark energy-efficient.” Ecology is indicative of the growth in demand for our unique services. WSP Lincolne Scott in Australia and now WSP Buildings in the UK.” Jessup says the new London and Brisbane offices will be led by experienced staff from existing offices in Australia to ensure consistency of approach and capacity. which coincides with the opening of two new offices. Melbourne and San Francisco. 408apartment residential tower. breathing character of today’s workplaces and civic structures. having joined the firm as a graduate. with global coordination of the Built Ecology brand and services by Matthew Jessup. “For the past 14 years Advanced Environmental has led the way in the delivery of world-leading services across Australia. the time is right to refine the brand name to better reflect what they’re about. “The growth of Advanced Environmental and its transformation to Built The new name Built Ecology is designed to acknowledge the living.” Wall says. is the global leader of Built Ecology and a principal of WSP Lincolne Scott. is re-branding and expanding – the new name of the business is Built Ecology. who will remain in Sydney. A ccording to WSP Lincolne Scott managing director Ché Wall. but also of the shift in the broader market. Matthew Payne has transferred to London to provide services through Europe and to enable Built Ecology to better support London-based architects working on projects in Australia. “With the basic tenets of no ‘green-wash’.044 GREEN ZONE YOUR GUIDE TO A MORE SUSTAINABLE ENVIRONMENT ADVANCED ENVIRONMENTAL CHANGES NAME TO BUILT ECOLOGY Advanced Environmental. FM More information WSP Lincolne Scott www. and new FM APRIL | MAY 2010 .com name for Australia’s first and foremost consultancy dedicated to progressive environmental design. Jessup. The Brisbane office is working on the $450 million Queensland Police Academy at Wacol and a 44-floor. 62. Built Ecology is the new offices open in Brisbane and London. He has been with Advanced Environmental for 10 years. and only celebrating projects that get built – that GLOBAL PRESENCE The new offices will complement existing offices in Sydney. Patrick Campbell has gone to Brisbane to lead a local team in one of the busiest green building markets in Australia. The London team is currently working with Brookfield Multiplex on the £110 million redevelopment of the prominent Castle House site at the Elephant & Castle.500-square-metre office tower at 111 Eagle Steet on Brisbane’s major CBD waterfront. to the benefit of our clients in Australia and elsewhere. “With offices in London and San Francisco – two markets widely recognised as the most progressive in sustainable design – we are better tapped into the growing area of green building policy development. always looking beyond compliance. “But as demand for the team’s unique services grows exponentially. philosophy will remain unchanged under the new name of Built Ecology. in partnership with WSP Flack + Kurtz in the US.wspgroup. Our clients also benefit from a truly global service and capacity across the wider WSP Group. a specialist sustainable design service of WSP Lincolne Scott.” he says.

UDIA is a federation of fi ve state associations that aim to promote the urban development industry in achieving sustainable urban development. UDIA’s main purpose is to advance the credibility and integrity of the urban development industry.” says Gareth Day. “We worked very hard to make sure we delivered a very high standard of service and I believe this award reflects the successful outcome of this benchmark project. is a very rewarding result. ftout and management practices. As part of our role. Victoria. “Over a 12-month period. fire detection and protection and security. has been prased for its work on the major Westfield complex at Mill Park. was a fi nalist in the Masterplanned Development category of the Urban Development Institute of Australia (UDIA) National Awards for Excellence announced in Sydney in mid-March. as well as a new community centre – to ensure that they complied with Westfield’s stringent guidelines. we reviewed the fitouts for all 100 tenancies – they include fi ve major retailers. We also formed a tight team with NHA Architecture and Westfield and this certainly helped resolve construction issues as they arose.au UDIA www. we took a proactive approach to our work. on the northern outskirts of Melbourne. which advocates sustainable construction. particularly in relation to initiatives for homebuyers. ‘Master Planned Development’ category. Umow Lai’s senior associate.” The Westfield Plenty Valley project was the winner of the UDIA Victoria’s Award for Excellence. which specialises in sustainable design. Special UDIA programs provide greater rates of sustainable development and encourage professionalism and innovation within the industry.WESTFIELD PROJECT MAKES UDIA NATIONAL FINALS Design consultancy Umow Lai.com. “As the independent contract administrator.umowlai. I think that being able to deliver the project on budget and on time. skills and innovation in the urban development industry and recognise outstanding achievements of high-quality developments that contribute to the industry. professionals and others who are involved in urban development. UDIA is a not-for-profi t industry body dedicated to the representation of Australia’s development industry. U mow Lai’s fi rst project for Westfi eld at Plenty Valley. Westfield engaged the South Yarra-based building services engineering consultancy. UDIA has an important national voice in development matters. FM More information Umow Lai www. as this was the first project our company has undertaken for Westfield. The awards celebrate Australia’s contemporary knowledge. we deliv- ABOUT UDIA The Urban Development Institute of Australia (UDIA) is Australia’s peak representative body for all segments of the urban development industry. urban developers. announced last year. a building automation system to control all the air-conditioning in the building.com. and then to win this prestigious award. The new complex is located on McDonald’s Road in Mill Park. “Being able to successfully deliver the project on budget and on time was particularly satisfying. to carry out all the building services for the $110 million project. ered a range of services that included mechanical and electrical engineering. who headed the firm’s team.au FM APRIL | MAY 2010 . government and community.udia.

The building features a range of high-quality ‘green’ design elements. providing electricity all night long. Middle East and North Africa have proposals in the pipeline that.046 GREEN ZONE YOUR GUIDE TO A MORE SUSTAINABLE ENVIRONMENT SOLAR POWER ALL NIGHT LONG ‘Baseload’ solar power. The new building continues the theme of neighbouring buildings while projecting its own individuality through the use of bold colours.” Beyond Zero Emissions www.viridianglass. Canberra Airport www. and gold. gas consumption and temperature. to your computer network and the Internet. providing sun screening and reflecting the building’s aviation location. Check your results after efficiency works to see if they’ve been effective. Tri-generation is a process whereby natural gas is used as the input source of energy to generate electricity for both cooling and heating purposes. “Most Australians are not aware of this technology. Carbon Real-Time www. including Viridian ThermoTech insulating glass units (IGUs). distinct glazing and its imposing size. solar hot water. etc. Overall.au Viridian www. gas or nuclear power to provide our electricity needs in a modern economy are completely false.” Wright says. 7 Molonglo Drive. Using the Carbon Real-Time interface. Carbon Real-Time can be customised to suit your individual requirements. it is significantly larger than the park’s surrounding structures. the building comprises approximately 5000 square metres of glazed areas. When electricity is needed. and is suitable for metering conductors carrying up to 100 amps. A distinctive characteristic of the Carbon Real-Time system is its comprehensive comparison reports.carbonetix. week. hot water system. Using the sun’s energy. This sort of electricity is dispatchable.com CARBON REAL-TIME MONITOR The Carbon Real-Time system from CarbonetiX monitors the current electricity usage of individual circuits. even at night. these salts are heated to high temperatures and stored in insulated storage tanks. change room facilities and bicycle storage. The Carbon Real-Time system has sufficient flexibility to measure not only electricity usage.000 square metres. once a distant dream. even though it has the capacity to revolutionise the way Australia produces electricity and eliminate global warming pollution from coal. 5. executive director of the not-for-profit organisation Beyond Zero Emissions. A customised web interface or interactive touch screen for public displays is also available. The lower ground floor houses 30 showers. following the release of 3. 3. cost or carbon dioxide emissions. water recycling. so it can replace the baseload electricity made from burning fossil fuels. the data is sent. which are readily available and non-toxic. to encourage workers to take a more environmentally friendly mode of transport to work.g. Once internal fitouts are complete. The data is sent wirelessly to a receiver and database and communications hub. are fi ve times greater than Australia’s total coal-fired electricity capacity. is now a reality. The Carbon Real-Time interface includes many useful metrics.carbonrealtime. The two lower ground floors offer over 200 secure car spaces and large storage facilities serviced by a dedicated goods lift and loading area. The concrete structure comprises five floors of open plan office tenancy plus two floors of undercover parking. Understand your greenhouse gas emissions through the use of meaningful statistics (e. water consumption.com. combined. which will reliably provide the backbone of modern 100 percent renewable electricity grids. or view electricity usage by day. “The US. black balloons of carbon dioxide). you can view your electricity usage on any Internet-enabled computer or mobile phone.com. From there. “Solar thermal power with storage is proven technology.au FM APRIL | MAY 2010 . but also electricity generation. “There are plants in Spain operating with energy storage right now. While solar electricity was once limited to when the sun was shining. View current electricity usage within one minute of Real-Time. solar thermal energy can now operate 24 hours a day. the heat in the molten salt is used to create steam to turn a turbine. silver and bronze packages are available for common configurations. 5. external sun screening and a tri-generation facility. via wire or WiFi.au CarbonetiX www. At just under 36.com. such as potassium nitrate.canberraairport. with an ingenious and cheap storage method utilising molten salt. allowing you to monitor the electricity usage of your lights. The Carbon Real-Time system attaches current transformers (CTs) linked to a transmitter onto individual circuits. the latest addition to Brindabella Business Park. which will provide increased energy efficiency to both mechanical and electrical plant.” says Matthew Wright. power outlets. meaning it can be sent out on demand at any time of day. 7 Molonglo Drive will also incorporate a trigeneration plant. Green and blue perforated aluminium panels line the lengths of the building. month or year. View current electricity usage via consumption.” Molten salt storage uses common salts. showing ‘before and after’ metrics.beyondzeroemissions. “The arguments for needing coal.org CANBERRA AIRPORT AIMS FOR STARS Canberra International Airport is again at the forefront of environmentally sustainable design.

air space and IG thickness of triple pane units with the push of a button. a Melbourne-based company has provided an exceptional solution to Australia’s water problems by designing patented spacesaving concrete water tanks that double as front fences. let alone a fleet of them.au/aboutus/Pages/ TCOCalculator. NFK.” Woodhouse explains. It is easy to use and provides an instant calculation. John Woodhouse. infrastructure and software). retaining wall. The calculator tool is preconfigured with a variety of printers from all the major vendors. The tool can also detect a Low-E coating on any surface of a double pane window from a single side. The calculator is available now at www.000 litres without the usual ‘eyesore’ of the traditional water tank. The Window Energy Profiler (pictured above) is a portable device that can test glass within framed windows and provide measurements of the estimated SHGC value along with the UV. The TCO of a printer or multifunction device (MFD) is a combination of its purchase price. which also have significant commercial applications. is revealing to Australian businesses the true costs of purchasing and running a laser printer.” says Sam Higgins. producing a comprehensive report that demonstrates how Kyocera’s ECOSYS technology can save money when compared with other brands and models. retaining walls. rendered. U values. developers and builders of existing and new structures can save on costs by using landscape water tanks as a four-inone option – i.au TANKS ARE ‘PART OF THE LANDSCAPE’ In a masterstroke of ‘hidden’ architectural innovation. allowing the properties of existing windows to be accurately measured. “We have had a number of councils and shires interested in using the tanks as part of a retaining wall/ feature for their parks and gardens to offset the drain on precious water supplies.landscapetanks.com. “Landscape Tanks has changed the way people think of water storage by turning it into a garden feature. front/side fence. “Schools are also embracing the tanks.com. planter box and water tank – while also adding a magnificent feature to any property.e. NFK www. now offers specialised glass performance measurement tools from leading US company EDTM. It’s not uncommon for the cost of consumables over the life of a laser printer or MFD to be four or more times greater than the initial purchase cost.aspx Kyocera Mita www. visible light and infrared transmission values. They are an ideal retaining wall or courtyard surround. consumables and service and maintenance costs (training time. “Understanding the real TCO has been proven time and time again as having the potential to save businesses thousands of dollars over the life of a single printing device.nfk. The Profiler has an opening that is large enough to fit over the window sash of an installed window. This innovative and quality range enables easy and accurate testing of glass performance properties. the Glass-Chek PRO digital glass thickness meter and Low E detector.” says founder and CEO of Landscape Tanks. research director at the analyst firm Longhaus.” he continues. kyoceramita.” Landscape Tanks www. forming a brilliant water feature in the process. Another product. meaning there’s no need to check both sides of the window.au FM APRIL | MAY 2010 . You can even use them as a front or side fence. The Glass-Chek PRO provides metric readings to the nearest 0. demonstrating compliance or otherwise with nominated ratings and ensuring your building is benefiting from the right energy glazing solution. courtyard enclosures or planter boxes.com. easily holding in excess of 10.kyoceramita. The TCO calculator tool is available 24/7 for any business or individual who is looking to reduce costs or purchase a printer.” The high-quality concrete tanks have a number of patents to their innovative tank systems. including the ability to measure glass. one of the world’s leading document imaging companies. IGUs and more.1 of a millimetre. especially as more companies move to colour and graphics-heavy printing. offers multiple capabilities. “They may also be coupled together for unlimited water storage capacity. and enables them to compare the cost of running current printer fleets with a new Kyocera Mita device. “These appealing concrete designer tanks offer strength and durability and can be decorated (tiled. These tools can clearly and simply discern the capabilities of high-performance glass products. with a unique total cost of ownership (TCO) calculator. “Garden designers. painted) to suit any décor.IS YOUR GLASS UP TO SCRATCH? National glazing consumables and hardware supplier. this is a major advantage for multistorey buildings where there is only access to the inside of the window.com. digital thicknesses of single panes.au CALCULATING REAL PRINTER COSTS Kyocera Mita. and the necessity for replacement windows determined. offering the added benefit of a raised planter box to provide instant privacy. It provides a comparative breakdown of key running costs.

nsw.rockwellautomation. and breaks down a leading food manufacturer’s payback as an example. Department of Environment. Vanuatu. church and other amenities. and community consultation identified the primary school as the highest priority for alternative sustainable energy supply. overhead projectors and photocopiers. describes the technology behind this upgrade option. “The existing energy services supplying the village were poor. McGrath forged a strong relationship with an island chief with family ties with the Imaki chief to kick-start the vision.au IMPROVE HVAC EFFICIENCY A new white paper from Rockwell Automation details how facility managers and owners can reduce energy consumption and maximise savings with HVAC control upgrade technology. HVAC fans controlled by the variable frequency drive automatically adjust in response to heating or cooling needs. save 4000 gigawatts per hour of annual electricity savings by 2014. improved communication and refrigeration at the school. McGrath worked with the UNSW School of Photovoltaic and Renewable Energy Engineering to conceive a Remote Area Power System (RAPS) for the Imaki community. The white paper.” The scouts will replace single-flush toilets with dual-flush models. with the support of more than $1 million from the New South Wales Government’s Climate Change Fund. there is also provision for lighting. “Nonetheless. are enjoying sustainable and reliable energy for the first time following the installation of a new hydropower system. an engineering firm specialising in sustainable design for the built environment. outlines the costsaving benefits. visit www. The paper outlines a new option to help convert constant volume HVAC systems to variable air volume (VAV) control while avoiding the cost and complexity typically associated with changing mechanical or building automation control systems. the integrated control solution delivers more energy savings at a fraction of the cost of a traditional hardware retrofit. increase annual water recycling to 70 billion litres. ‘Leveraging the Power of Intelligent Motor Control to Maximise HVAC System Efficiency’. Designed as a self-contained unit for easy installation. “This project will showcase the environmental benefits of water and energy efficiency in scout halls. Travelling to Tanna Island. Cundall. Perhaps the most innovative and novel feature of the project is the fact that the hydro resource is actually the existing community water supply.com/solutions/ intelligentcontrol Rockwell Automation www. The unit includes temperature and carbon dioxide sensors. For more information on intelligent motor control. The project was conceived as a partnership between the University of New South Wales (UNSW).environment.cundall. the project also includes a major education component. “It will also help the scouts save 17 million litres of water and almost 100 tonnes of carbon pollution a year.” Sartor says. which was announced recently by the Minister for Climate Change and the Environment. “Importantly. the upgrade option helps facility managers reduce energy consumption and building owners reap payback in a relatively short time – often less than a year. Climate Change and Water www. ‘Leveraging the Power of Intelligent Motor Control to Maximise HVAC System Efficiency’. final year student Chris McGrath and engineering consulting firm Cundall. The new upgrade option helps building owners avoid costly redesign and capital investments associated with new systems. camps and activity centres across New South Wales. mobile phone charging. and save 145 billion litres of water a year by 2015.com. Scouts Australia New South Wales is one of 18 organisations to secure $6. a microcontroller. install water-efficient taps and showerheads and replace electric hot water with heat pump systems in 120 facilities. the community had a basic understanding of the use and potential of electricity.8 million for water and energy savings through the Climate Change Fund’s Public Facilities Program. including computers. had donated funding for the project. Frank Sartor. is available at the Rockwell Automation Literature Library.rockwellautomation. The New South Wales Government’s Climate Change Fund is helping to meet New South Wales Government targets to achieve 20 percent renewable energy consumption by 2020. The white paper.048 GREEN ZONE YOUR GUIDE TO A MORE SUSTAINABLE ENVIRONMENT heading DECK THE (SCOUT) HALLS Scouts Australia New South Wales will become climate change champions in the greenest scout halls in Australia. with crude facilities supplying the secondary school. By adjusting fan speeds.au HYDRO POWER TO THE PEOPLE The people of Imaki.com. a high-performance variable frequency drive and a touch-screen operator interface. Rather than cycling between constant speed and off. including training workshops for scout leaders.gov.au FM APRIL | MAY 2010 . As the thesis project for his final year of undergraduate studies. at a visit to the Drummoyne Scout Group’s hall.” The advantages of the RAPS system are numerous – staff and students have access to improved learning tools. a small community on the southern coast of Tanna Island. as well as money on bills.000 youth members and their families make similar savings at home. and an action pack to help the association’s 20. Cundall www. the production of a Scouting for Savings CD.” McGrath explains. printing.


In many situations. If you’re importing from China. “Often the amount of technology found in a warehouse will be determined by the customers with whom you wish to communicate.or four-part invoices/despatch notices. delivering space efficiencies and turnaround times that would have been unthinkable just a few years ago. would struggle under the old paper-based system.000 SKUs and the Department of Defence has more than a million. set around 30AD. volume and the types of products they warehouse. “Smaller operations with limited finances tend to stick with paper-based supply cycles.050 INDUSTRY PAPERLESS WAREHOUSING – PRODUCTIVITY IS ALL WRAPPED UP Technological improvements have revolutionised warehouse operations in recent years. electronic information transfer will beat the delivery of products by around four to six weeks. and 3. now they character asks: ‘What have the Romans done for us?’ The response is a comprehensive list of impressive innovations that would quiet the most ardent doubter. Warehouse managers need to be good multi-taskers. due to cost. allowing warehouse managers to gear up for deliveries. Keeping a warehouse fully functioning while managing its energy bills is no easy matter. receipt/despatch notices. New South Wales.e. Bill Henman from the College of Warehousing Education and Research Centre says the goal of most warehouse managers is to remove the reliance on paper-based systems and increase productivity gains while maintaining or reducing costs. He says most warehouses fit into three categories: 1. they will expect the same from their suppliers. And below: Stallion has supplied this newtechnology HVAC equipment. while a large warehouse may have more than 3000 SKUs. “However. etc. etc. technology has helped meet these requirements.” Henman says. when one while some employ hundreds of workers.” Henman believes if your customers are high-tech. The same could be said for technology when applied to warehousing. He says supermarkets used to house six weeks’ supply of products. Coles and Woolworths supermarkets have around 27. at Hurstville. FM APRIL | MAY 2010 . controlled by a building management system (BMS). a medium facility dealing with 300 to 3000 SKUs. i. manual systems. much of the decision-making is computer-driven. companies that handle many SKUs [stock-keeping unit. hire more casual staff. for these items! You’d practically need a warehouse to store all the warehouse documents. H ark back to an old Monty Python movie. such as hardware or stationery suppliers with thousands of SKUs. some technology.e. The Life of Brian.” He defines a small warehouse as one handling one to 300 SKUs. pronounced ‘skew’]. to say the least. Imagine keeping three. conduct racking movements in advance to free up space. many warehouses operate 24/7 on incredibly tight schedules and house thousands of individual items from multiple suppliers and despatch them to a myriad of destinations. Even robotics plays a part in some high-tech warehouses. i. Today. technology-enlightened 2. JEFF SALTON speaks with numerous industry experts about the present and future of warehousing. The list of technological improvements over the past few years has impacted favourably upon this industry.

A good strategy is to categorise items by volume. Henman says. RF (radio frequency) scanning and barcoding revolutionised the warehouse. or back to the despatch department. “For instance. “Or worse still… bad luck! “Truck drivers are using PDAs for electronic signing of goods and evidence of deliveries – there’s no paperwork. expect instant responses. medium and slow-moving. “I would say most warehouses are eight to 10 zones in total. which is recorded on the client’s computer system. “Inventory systems synchronised to the warehouses or manufacturers let everyone see stock levels.” above: Large air handling units being assembled by Stallion in a warehouse at Botany. and Friday nine to 10am for yet another item. Even though the products may be very different. Built-in alarms notify staff of minimum stock levels. Staff with handheld scanners could easily locate stock on shelves and allocate them to a despatch order in record time. not commodity. Henman says most warehouses are broken into zones – fast. some companies would employ huge telesales forces to deal with all their orders.” he says. Because many customers are given direct electronic access to the goods they store in a third party’s warehouse. grouping fast-moving products together can produce real productivity gains. Even forklifts entering and leaving areas to pick up FM APRIL | MAY 2010 . In the ‘old days’. so grouping saves time on personnel time having to walk or drive from one end of the warehouse to the other. very fast to very. just a barcode. Now. Some were even ‘encouraged’ to wear GPS devices. Zone A is being picked all the time. Miss your delivery time and either reschedule for another time. “Cash registers record every two hours of stock movements back to the central warehouse to replenish shelf stock within 48 hours. “If you’re supplying to one of these organisations. they may schedule your truck to arrive at a despatch location say two to three pm on Wednesday for certain items. New South Wales. Often their PDAs are linked to GPS units.” he says. ranging from very. of course. so employers can track delivery progress and productivity. To accommodate these types of requests. electronic orders and transfers have removed the middleman. pay a penalty – or both. big companies transmit electronically copies of consignment documents to let everyone know exactly what’s coming and what’s expected. they can also order in real time and. between 11 am and noon Thursday for another set of items. the despatch computer and the truck company’s system (if using a third party). very. movements.hold four to six days maximum on most items. so managers could track personnel movements and ascertain if stock locations could be changed to reduce the time it took staff to walk between items. and problems straight away.” Henman says to help streamline operations and avoid unnecessary bottlenecks. or have sales reps roaming the country and consolidating their orders back in the office at the end of the week with paperbased inventory information. very slow. PICK ‘N’ PACK REVOLUTION Some years back. very. but G hardly ever. allowing personnel to check regularly to see which items need replenishing.

Gravity-flow racks that bring each product to the front and within easy reach of the warehouse worker are commonplace. Progressive and Foodstuffs. Nathan Taylor. “The logistics industry had been waiting for an application like DSE that gave us the opportunity to directly compare Voice-directed A number of computer-controlled. A further iteration of the racking system uses computer-driven lights on a rack to highlight where a product to be packed sits. The amount of technological assistance they receive. Companies such as Dematic. The item bay will illuminate and a number of the items required will be displayed. however. depending on the number of tasks workers are required to complete. however. says most major retailing groups in Australasia.052 INDUSTRY or deposit pallets were recorded using RF scanning devices. Computer: Bay 19. Computer: Pick four boxes of canned tomatoes. … and so on to the next location until the order is complete. Most companies report that staff training takes between 45 minutes and two hours. the technology has evolved to the point where it is also within reach of small-to-medium enterprises. which would also register on the rack and central computer. including Woolworths. The system then directs the pickers to the location to put their pallet (onto a truck. Voice-directed warehousing is the implementation of speech recognition software in warehouse management systems. Operator: Ready. voice-directed warehousing can now extend to receiving/put-away. compared to RF picking. Taylor says one of the best proving grounds for comparing the performance of voice picking to RF picking was at the Dick Smith Electronics (DSE) national distribution centre in Sydney. While Volkswagen in Europe has deployed the use of robotic devices to pick and despatch car and engine parts around the world within 48 hours. but human error and delays in locating the correct item still hinder the extent of the technology’s ability to make improvements. Staff locate the light. Operator: Ready. Originally limited to picking. Lucas Systems. But these systems are ideal for warehouses that employ casuals and other non-full-time staff because they need little supervision once they have a headset. The industry has continued to move forward. Pick-to-light below: Warehouse workers using the Dematic voice-directed picking system have both hands and eyes free. Concentrating on picking only in this article. Computer: Aisle seven. New racking systems have played a large part in this movement. It begins with each operator wearing a voice-enabled RF device. Operator: Ready. check off the required number of items on their FM APRIL | MAY 2010 . One of the productivity benefits of voice-based systems is that they allow operators to do two things at once because usually both their hands are free and they don’t need to read a document or screen to determine what items need picking. replenishment and shipping. Coles. Dematic’s general manager of Real Time Logistics. (May be from the pallet or location) Computer: How many remain? (Optional) Operator: Seven. into a staging area) and then tells them to take a new pallet and start the next pick. the voice system directs the operator to perform each pick. and then continue to the next light. For example: Computer: Go to building two. handheld device. have now implemented voice-picking projects. Computer: What are the checkdigits? Operator: Four-five-three. These devices need not have screens or keypads – operators communicate with the system via headsets. Results have shown workers are more productive with these systems and training is quick and easy. is growing. 800 grams. with most users achieving productivity gains of 10 to 25 percent. most operations in Australia still involve humans filling orders. Voice has now established itself as the first choice solution for both full and split case picking. Chameleon and many others have their own voice-directed systems. Operator: Ready. voicedirected picking systems have been achieving productivity gains that are delighting clients throughout Australia.

These are lighting and HVAC. which ensures accuracy speaker-dependent solution. including the orientation of the building. reduced labour costs and enhanced OHS. reducing thermal loads. Examples of this are halogen with CFL (compact fluorescent lights) and T8 fluorescent tubes with T5s. which is responsible for maintaining stock at its preferred temperature and also keeps workers comfortable – and com- . “We favour a holistic approach to air-conditioning to gain the highest efficiencies. accuracy and throughput. Companies that have installed voicedirected technology report increased productivity.” Thomson says for greenfield warehouse installations. natural and mechanical ventilation is an important consideration. Dematic now supports more than 7000 voice users in Australia and New Zealand across a range of logistics applications such as 3PL. Dematic’s voice picking solution had already delivered DSE with a substantially better than expected productivity gain of more than 20 percent. From the initial design. LIGHTING AND HVAC Two manual tasks of the past that can now be automated can also provide significant energy (cost) savings to facility managers. Neil Thomson.” he explains. Recent advances in globe technology can deliver immediate cost savings to building owners by simply replacing old-technology globes with new ones. Within its first six months of operation. apparel. from commercial and industrial air-conditioning company Stallion Air Conditioning Pty Ltd. the time to change is now. “For large buildings such as warehouses. These can provide energy savings of reportedly up to 45 percent. The other ‘necessary evil’ when discussing energy consumption is HVAC. and rapid ROI – from three to 18 months. says building design can play a significant part in reducing HVAC running and operational costs. discount variety. separating warehousing activities from offices. which increases productivity and throughput use of check digits during picking. utilising ventilation and effective air movement instead of mechanical cooling can all affect a facility’s HVAC energy usage. and the results were outstanding. beverage and ports. And with energy costs set to soar in the next three to fi ve years. the construction materials and the use of natural ventilation are important factors to be considered when reducing thermal loads and improving comfort levels in large-volume compartments. such as warehouses. two of the largest energy consumers in warehousing.” he says. pharmaceutical. For most warehouses. fortable workers are more productive.the performance of RF and voice picking.and eyes-free operation. food. which provides very fast and accurate speech recognition in noisy environments compatibility – the software interfaces with most warehouse management systems. The benefits of voice-directed operations include: hands.

“Reducing solar heat gains on external glazing. will not overcool other zones.au above: The installation of a Clipsal C-Bus lighting control system at the 15.com. More information College of Warehousing Education and Research Centre www. which were divided into seven zones. dependent upon the natural light level. which cools west-facing zones. On most small-to-medium-sized installations.) Natural light from the warehouse’s skylights allows the artifi cial lighting to be reduced via the step dimming resulting in maximum lighting effi ciency. Programmed functions through C-Bus include ‘all on’. which improves workers’ comfort levels. Also. Thomson says computer-controlled building management systems can be integrated with other warehouse management systems.” And above all. such as security. Inverter technology for varying compressor and fan speeds has been widely adopted and has resulted in significant energy savings. Items like ventilators and roof vents can be very effective. including public holidays. a separate air-conditioning system. the warehouse builder Ahrens Group contracted Tip Top Electrical Services to design and construct an environmentally conscious lighting solution that would save on energy and running costs. For instance.” Thomson says the positioning and choice of exterior glass can play a large part in how much air-conditioning is required for a building. such as having programmable timers set for 365-day operation. “Simple things. (C-Bus is electrical manufacturer Clipsal’s proprietary lighting control system. “The use of ambient air to cool the office environment is free.colofwhousing. the use of refrigerant 410A is mandatory and more efficient with a zero ozone depleting potential.000-square metre storage facility. mechanical refrigeration in the form of air-conditioning is normally required to provide comfort to the occupants throughout the year. so the more outside air you can use. is good thinking. Again the use of thermal insulation and BCA-approved building materials for the office structure is important. More information Clipsal Australia www. A small change to the set point temperature can make a huge difference to your energy consumption. if personnel are working back in certain areas. The highbays incorporate two-stage step dimming control gear. The ‘secret’ to the installation’s success was the combined use of natural and artifi cial lighting. having after-hours timers to operate equipment for a couple of hours only. Large-diameter ceiling fans and also fans that can throw air large distances will provide air movement. Toyota Tsusho can expect a payback period of less than two years based on electricity tariff – 13 cents per kilowatt per hour. advises Thomson.com FM APRIL | MAY 2010 . stock control and HVAC systems to deliver headache-free energy savings. the better. such as west-facing windows.000-squaremetre Toyota Tsusho storage facility in South Australia has delivered measurable energy and cost savings to the owners. with working hours programmed into them. can deliver big savings. complete with extensive racking to ensure optimal logistical performance and upkeep of stock. For office areas within or adjacent to warehouses. The lighting and lighting control system design was a key part of the electrical installation. ‘50 percent dimmed’ or ‘all off’. An air-to-air heat exchanger transfers heat from the incoming air to the exhaust air. can make a big difference. The older refrigerant such as R22 is being phased out. is a freelance journalist based in Victoria. it is not financially viable to maintain comfort levels of 22 degrees Celsius throughout the year. energy saving from step dimming – 12 kilowatts.054 INDUSTRY LIGHTEN YOUR OVERHEADS When automotive parts distributor Toyota Tsusho Australasia decided to upgrade to new purpose-built premises in South Australia.au Dematic www. don’t have the temperature set too low in summer and too high in winter.dematic. from Salton Media Services. etc. With savings of around 50 percent on its lighting bill through the use of intelligent lighting design using Clipsal C-Bus. Toyota Tsusho’s South Australian operations are based in a 15. Tip Top Electrical Services installed 165 450-watt metal halide highbays at the warehouse.clipsal. and operating hours in dimmed mode – 1750 hours per annum (seven hours per day average). Drawing in cooler air near ground level and letting it escape when it’s warmer at the top of the building is a good way to cool premises. lighting.com. Each zone is controlled with two C-Bus relay channels in conjunction with a C-Bus light level sensor.” He adds that zoning air-conditioning systems is also a good idea. All equipment and installations have to meet BCA requirements. “Regular maintenance also ensures that the equipment is running at its optimum and not consuming energy unnecessarily. FM Jeff Salton.

include steel and paper plants. change or replace equipment. your <insert company name> delivery is 30 minutes away. The compact design enables new industrial halls.” Konecranes www. The compact structure of SMARTON also allows users to put loads down much closer to a wall. workshops and mining and resources facilities. without needing to make a call. but using SMS instead.COMPACT CRANE SAVES ENERGY A high performance modular crane system. Call <driver name> on <driver mobile> if you’re unable to pick up. with more than 373. Warren Ashton. The message may read. Another KEB IsoSafe safety feature is the disconnectable neutral terminal. “SMARTON technology is designed to lift cash flow by gauging costs per tonne over the equipment’s years of service. both now and in the future. spare parts consumption. The SMARTON crane system – which can save building and building services costs by fitting into smaller structures – is designed for optimum flexibility and reliability in challenging and changing environments. manufacturing plants and any commercial or industrial companies where continuity of supply is critical. IsoSafe achieves worker protection and flexibility by using a Schneider Electric Isobar chassis that enables maintenance staff to disconnect and reconnect particular functions without disrupting the entire network. KE Brown operations manager Peter Silsby says the technology is particularly important to companies where minimising downtime is vital. This system engages more with the people who pay for the service – the customers – while providing retailers with an edge: the ultimate in customer service. including operator costs. “SMARTON combines time-tested components with innovative refinements and our in-depth experience of minimising downtime by being the world’s leading crane service organisation. The KEB IsoSafe distribution board allows individual circuits to be safely isolated from the main system in accordance with the latest AS/ NZ 3000 – 2007 Standards – without affecting other circuits governing functions such as data processing. Applications of SMARTON cranes. designed to maximise safety while minimising energy consumption and downtime. Encore Messaging www. Central Coast company EBIS (Encore Business Integrated Solutions) has developed a messaging system that sends pictures. hospitals. automatic storage systems.com ENCORE MESSAGING SYSTEM In a world first. while giving drivers access to Google Maps and a job sheet.com MAKE THE SWITCH TO ISOSAFE KE Brown Electrical Switchboards has introduced new power distribution technology that cost-efficiently enhances the safety of maintenance staff while helping to prevent expensive production and data processing interruptions for businesses and public facilities. process control and essential services.keb. energy consumption. in capacities initially up to 145 tonnes and progressively extending to 500. automation equipment. IsoSafe technology – which cost-efficiently complements KE Brown’s PowerSafe technology – means companies and organisations do not have to close down an entire switchboard involving scores of circuits when they want to work on a single circuit to add. waste-to-energy. telecommunication companies. ‘Hello <customer name>.au FM APRIL | MAY 2010 . KEB IsoSafe is available in sizes ranging from 12 to 72 poles and can be fitted with Schneider Electric RCD circuit breakers.konecranes. is being introduced into Australia and New Zealand by Konecranes.com.” White says. the patented Encore Messaging system puts an end to wondering when deliveries will arrive – a scenario we have all experienced! Encore Messaging now gives courier and company drivers the ability to let customers know in advance of their arrival. automotive and general manufacturing. “A key driver of the design was modularity. energy plants. “While most courier firms do already have a tracking facility that protects them. as well as maintenance and downtime costs. for example. which allows the operator to isolate the active and neutral when working on an individual circuit.” says Konecranes’ sales and marketing manager. inspect. In what is expected to become an essential tool for businesses throughout the world.’ Encore Messaging is also a great tool for companies that have a mobile workforce because the system monitors the drivers’ speeds and their whereabouts. data centres.000 cranes under service contracts worldwide.encoremessaging. video and even a voice confirmation of delivery – before the driver even gets back to the van. to be smaller than before. so the product payback is achieved through lower construction and heating expenses. meaning that every customer can select exactly the features they need for their process. Encore Messaging takes customer another several steps forward. KE Brown Electrical Switchboards www. all via their mobile smartphone. explains EBIS managing director Jon White. These include banks.

which distributes the costs across the industry. the tenants and any visitors at risk.000 Maximum prison term 5 years 5 years 3 years 2 years 5 years 5 years 7 years 6 months 6 months 2 years FM APRIL | MAY 2010 . See Table 1 for the maximum penalties for breaches of the OHS Act. fi nes and even jail terms.” Poor supplier compliance management puts facility management companies and facility managers at risk of prosecutions.000 $312. Compliance management solutions that take a COIN industry-wide approach can slash the cost of collecting and reporting on compliance across the industry.000 $625. outlined the OHS implications of ‘construction works’ and the responsibilities of the facility manager. Collecting compliance information from suppliers and subcontractors is a costly. trainees and volunteers who work in employmentlike settings’. timeconsuming.000 or more. the exposure to significant costs and liabilities necessitates some form of active control over the personnel who are allowed on site to work. because they TABLE 1.000 $60.000 while the average contractor claim is valued at $100. All organisations have a legal obligation to ensure the safety and health of subcontractors in the same way they do for their own employees.000 $110.000 $500.156 $150. soul-destroying task. apprentices.000 $1. ‘The industry average public liability customer claim is valued at about $10.000 $100. REDUCE RISKS. which includes employees.000 to $15.000 $275. The Workplace Relations Ministers’ Council intends to replace ‘the outdated concept of ‘employee’ with a broad defi nition of ‘worker’.200.650. NIGEL DALTON-BROWN from metaSC summarises the issues and risks around supplier compliance and discusses the emerging COIN (community of interest) approach to compliance management. Two earlier FM magazine articles have touched on this subject of risk and compliance.020.000 $1.000 $1. December-January 09.’ wrote Bryce Check and Marianne Lim in ‘Minimising Risks and Claims’. The fi nancial and personal consequences of poor compliance management can be extreme.000 $204.000 $180. Table 2 (opposite) provides a summary of some WorkSafe prosecutions during 2009.000 $99. associate director at CBRE. independent contractors.000 $200. it is also imposed on breaches that cause serious harm to employees or persons (subcontractors) at work. the owner.000.500 $400. April-May 08. DICING WITH COMPLIANCE – A RISKY BUSINESS Patrick O’Donnell.000 $1. and reduce risk? It isn’t so diffi cult if you apply social networking ideas to the business environment and build a community of interest (COIN) network. INCREASE COMPLIANCE Nigel Dalton-Brown.375. Maximum fine for individuals New South Wales Victoria Queensland Western Australia South Australia Tasmania Northern Territory Australian Capital Territory Seacare Commonwealth New Zealand $165.056 LEGAL FM CUT COSTS.780 $750.000 $495.000 Maximum fine for corporations $1.’ Adam Saunders’ article ‘Construction and OHS: how they affect you’. neatly summarised the need to collect compliance information recently when he stated: “In this day and age.000 $500. I t seems impossible: how can a facility manager slash administration costs and yet improve compliance put the building. ‘Contractor injury claims are often the most expensive claims you will experience. outworkers. While the maximum penalty is generally imposed on repeat offenders.

and need to be checked for fraud. John needs to contact new contractors.000 $24. The time wasting occurs for the contractor as well. If John gets through the list for the day. Things improved slightly with email. In the occasional free time he has. however. and some are issued by third-party accreditation bodies and insurance companies. equipment. missing or renewed document. you wrote one letter and copied it to all your friends. South Australia New South Wales Queensland 46 108 107 $1. In the meantime. Your friends get alerted to any changes and they log on and take a look. John does a double job of filing away each contractor’s compliance documents as a back-copy. They have to be provided for every proposal. viewed by many’ approach. Some may be busy or unavailable. receive many’ process. the facility manager should check that all relevant staff have current licences before they start work on-site. COIN networks use this ‘post once. Number of Prosecutions in ‘09 131 Total Fines Average Fines (individuals and corporations) $86. of suppliers and subcontractors on its books.000 $33. As an added complication. Contractors are continually being asked by their customer to fax or email in updated compliance documents. John comes into the offi ce and starts uploading documents into the system that the contractors have faxed or emailed in. many of these documents have expiry dates and need to be checked on a regular basis. as an example.843. Every day. In return. John has to call them up. Now you write once. calling up issuing authorities to check the validity of certificates and compliance documents. if not thousands. since it is a volatile industry where contractors come and go. asking for the correct.147. John then sends a specific email to each contractor regarding the missing or expired documentation. When he finds them. So what kinds of documents need to be collected? The compliance matrix separates compliance documents into: 1.850 THE COIN APPROACH The approach above means that documents are being logged multiple times.985 Over $4.6 million $3. Suppose. as it sounds. very tough. facility. You create a presence on Facebook or LinkedIn and post your information. he then looks at the database or Excel spreadsheet. Social networks changed this. Every time any work needs to be carried out.THE OLD WAY AND THE COIN WAY In the old days. getting them to fax or email documents in. news and updates. company 2. Not all contractors fax in the right document. Since it is mandatory. staff 3. you wrote and posted one letter per friend. FM APRIL | MAY 2010 . looking for any expired or missing documents. the job of collecting and verifying the compliance information of each single supplier and subcontractor’s employee is.631 $6. increasing the chances of errors. If there is no response within a couple of days. This tail-chasing exercise continues for John day after day. if you wanted to update your friends.535. so John has to call and call again. someone ends up having the job of being on the phone.956 Over $43. calling and chasing up the expired or missing documents. John is also expected to run random checks against fraud.037 Victoria TABLE 2. so John spends the majority of his time calling up the contractors. post once and the system takes care of the rest. but it was still a ‘send many. and 4. you received as many letters as friends back in return. or even the current one. WHAT IS COLLECTED? For a facility management company that has hundreds. that we have the luxury of a full-time staff member – we’ll call him John – who is responsible for collecting and reporting on compliance.

COMPLIANCE MATRIX Docs with expiry dates External Company • Multiple insurances • WorkSafe cover • Audits Internal • Policies External • Company certificates • Awards Docs without expiry dates Internal • Annual report • Environmental statement • Safe work method statements • Internal training • Awards Staff – own staff and subcontractors’ staff Equipment • Various licenses. and dialogue. enabling us to concentrate on reducing our risk. COIN-type solutions like iCiX (the International Compliance Information Exchange) turn the responsibility for loading documents on its head. his suppliers are doing it. the system does it for him. our tenants and our directors. 337 relating to staff. It has eliminated this incessant tail-chasing exercise. etc • Inductions register • Construction documentation • Fire evacuation manuals. with expiry dates. and workfl ow for work requests.058 LEGAL FM The documents from almost every supplier and contractor document are being logged hundreds of times. Much like Facebook and LinkedIn. John can generate real-time reports in seconds – reports which previously took days to generate and which were out of date when they were produced. etc • Reports on anchor points. With 100 customers. ‘Community of interest’ (COIN) networks imply: common purpose. That’s 43. by their nature. air-conditioners. both to their statutory responsibilities and to our specifi cations. which is of great benefi t to the owners. For John. are based on communications. so they provide additional features such as: incident and claim management. He no longer has to chase and upload documents. the volume rapidly gets out of control.300 times across Australia. More information MetaSC www. lifts. the company above loads all 443 documents onto the COIN network once. Effective COIN solutions also have automatic triggers. so that the compliance manager at the company receives an automatic reminder two to three months before documents expire. A medium-sized company can easily have 443 compliance documents.” FM Nigel Dalton-Brown is general manager of metaSC. electricians. To paraphrase Patrick O’Donnell of CBRE. This is a conservative fi gure. This gives them time to renew the document and upload it on the COIN network. so this can easily be increased by a multiple of ten. That’s one medium-sized company generating almost half a million records.857 times too many. a division of IPcubed.metasc. etc FM APRIL | MAY 2010 .com COMMUNITY OF INTEREST (COIN) NETWORKS ‘Social networking’ implies low security and a nonprofessional approach and ‘business networking’ is all about exchanging business cards to fi nd new jobs and new business. Once we add staff-related compliance licences. As all John’s suppliers have posted all their compliance documents on the system. and once only. his task has suddenly become much easier. It also contacts all 100 customers. those documents are logged 44. security. Nor does he need to check for expired documents. lifts. plumbing. often each facility manager has their own database. “[The COIN approach] has saved us the task and drudgery of keeping track of subcontractors’ compliance. inviting them to join the community to view the documents. etc • Various site inductions • Qualifications • Certificates • Awards • Safety checks and audits • Maintenance reports • Specifications • Safe work instructions Facility • Audits on anchor points. COIN network solutions. air-conditioners. This is just the start for John.


and 2. where there is a lack of consistent. Owners and tenants need to be aware of the opportunities created by public financing. This ageing stock (and the low cost to FM APRIL | MAY 2010 . and explain the legal dynamics underpinning landlord-tenant relationships. such as the relative low cost of energy compared to rental costs (in Australia it is about 2. and b. as well as their new legal obligations. where there is an imbalance of access to information between different stakeholders in the market such as between owners and tenants (often called ‘information asymmetry’). The two primary market failures that prevent optimum energy effi ciency in the Australian commercial property industry are: 1. M Scott Higgins. accurate and complete information in the market about emissions and energy data (i. However. In the face of the changing regulatory and policy landscape. improved energy efficiency management and the use of green leases. and appropriately structure leases to comply with the new legislative requirements. between owners and tenants to improve environmental performance and ‘green’ buildings. large institutional property owners with high-profile assets. ON THE FRINGE? Why have green leases remained on the fringe of the commercial property sector? The ageing building stock throughout Australia’s major cities presents both owners and tenants with significant opportunities to capitalise on investment in energy efficiency and ESD practices. energy consumption of new and refurbished buildings. b. Preparing an effective green lease requires a detailed understanding of the regulatory landscape in which both property owners and tenants now operate.e. the level and pattern of energy consumption and the ability to compare this against benchmarks.5 percent 1) and inefficient allocation of resources by the market. arket barriers and market failures have traditionally hampered cooperation the economy of achieving significant emissions reductions relative to other industries such as power generation) is a key reason why energy efficiency is often described as the low-hanging fruit in terms of Australia’s greenhouse gas abatement opportunities (as can be seen below in the Australian carbon abatement costs curve by the McKinsey Group on page 62). Most economists and commentators attribute this failure of the broader property market to fully capitalise on energy efficiency and ESD opportunities (including the underutilisation of green leases as an effective tool to do so) to the existence of ‘market barriers’. investment trusts and other organisations with a significant reputational or long-term investment interests in green buildings and ESD practices. imperfect information. as well as the broader market forces. has largely been restricted to government tenancies. OVERCOMING IMPERFECT INFORMATION What is it? Imperfect information in this context generally relates to the two following situations: a. A new era of government-driven ‘green’ development and retrofitting is changing Australia’s built environment. however. specific energy-saving opportunities that are or may be available. process plant and purchased equipment (allowing individuals to compare on a likefor-like basis and make an informed choice between efficient and inefficient options). which seeks to overcome these market failures and provide a real boost to energy efficiency and ecologically sustainable development (ESD) practices in the commercial property sector. which is specifically targeted at removing these failures from the Australian market. WHAT IS A GREEN LEASE? A green lease is a generic term to describe a lease that includes obligations and/or incentives for both the tenant and the owner to meet certain benchmarks of energy performance and/or achieve environmental outcomes in relation to the tenancy or base building respectively. Widespread uptake of green retrofitting. carbon footprints). The prospect of overcoming these market failures is now becoming more real for all participants in the commercial property sector due to emerging regula- tion and government policy. cost/benefit imbalance (commonly referred to as ‘split incentives’ or the ‘principal-agent problem’). Lawyers EVAN ECONOMO and SCOTT HIGGINS from Gadens Lawyers Australia outline the main regulatory driving forces behind emerging trends. a new era of government regulation and public financing is now emerging. both owners and tenants need to rethink the way in which leases are negotiated and structured so that green outcomes can be achieved without exposure to unnecessary financial risk and contractual uncertainty to owners and tenants.060 LEGAL FM GREEN LEASING AT FOREFRONT IN NEW ERA OF REGULATION Evan Economo. and c. Imperfect information is a significant issue because individuals are likely to make poor green investment decisions if they lack adequate information on: a.

raw materials and HVAC&R systems is designed to overcome information asymmetry in relation to these key types of equipment. greener and more energy-efficient buildings will become much more attractive for purchasers or tenants and thus help to close the current gap between up-front capital expenditure on energy efficiency and short-term investment returns. For many large businesses. NSW Energy Efficiency for Small Business Program – offers advice and rebates to small businesses that implement energy efficiency improvements (may be open to tenant improvements as opposed to Green Building Fund). This replaces the NSW Greenhouse Gas Reduction Scheme. energy cost savings).3 Minimum Energy Performance Standards (MEPS). Victoria and South Australia also have similar schemes. It is also hoped that. If successful.Regulatory and government policy response The federal government (and COAG) has recognised that imperfect information acts as a significant handbrake on green investment and has formulated a comprehensive strategy targeted at addressing it through direct regulation. until such time as higher rental returns or re-sale values (on a short-term basis) are quantifiable and guaranteed from green retrofitting measures 5. including property owners. NSW Energy Savings Scheme – allows owners or tenants to obtain energy savings certificates for energy efficiency improvements and sell to energy retailers who have a quota they must surrender under the scheme. including: Green Building Fund – provides grants to owners of commercial buildings (from 2008–2013) for up to 50 percent of retrofitting or re-commissioning project costs that can demonstrate projected emissions reductions (Stream A). The growing investment in smart metering and sub-meters for multipletenancy buildings may be reducing the effect of this cost/benefit imbalance (at least in the context of tenancy improvements). implement and report on savings opportunities under the EEO Scheme. the regulatory responses to address imperfect information (particularly MEED) will create a ‘currency’ of energy effi ciency to assist in establishing a direct correlation between greener buildings and rent/asset value. FM APRIL | MAY 2010 . Mandatory energy efficiency labelling (and soon to be introduced Greenhouse and Energy Minimum Standards (GEMS)) of electrical appliances (such as washing machines. information deficiencies that presently or previously existed in relation to energy savings opportunities may be partially redressed by the requirement to identify. dryers. However. in time. For those large energy users who need to report under the NGER Scheme. It is specifically designed to overcome both information uncertainty and information asymmetry between owners and potential purchasers and tenants. Regulatory and government policy response In order to overcome the cost/benefit imbalance. Also provides grants for up to 50 percent of costs for training programs to develop skills in emissions reduction and energy efficient measures. which contains the national emissions trading scheme (if passed) and the Mandatory Renewable Energy Target (MRET). OVERCOMING COST/BENEFIT IMBALANCE What is it? The basic premise is that a cost/benefit imbalance (commonly known as ‘split incentives’ or the ‘principal-agent problem’) occurs when the capital cost for an energy efficiency or other ‘green’ project is incurred by a different person to the person who receives the benefits derived from that investment (e. then the willingness to commit significant expenditure by Australian property owners is likely to remain confined to government buildings and the top end of the market. The key planks of that regulatory strategy are as follows: Mandatory Energy Efficiency Disclosure (MEED) Scheme. tenants and facility managers this national scheme now requires the reporting of information about energy consumption levels across a portfolio of sites that are owned or operated by those businesses. lease or sub-lease of a building or tenancy of more than 2000 square metres NLA. this in turn will assist in addressing the cost/ benefi t imbalance because owners will obtain better short-term returns on their capital expenditure. National Greenhouse and Energy Reporting (NGER) Act 2007. brand recognition and longterm benefits such as reduction in risk of obsolescence of ‘brown’ buildings). Energy Efficiency Trust (part of the Australian Carbon Trust) – seed fund- OVERCOMING MARKET FAILURES Can green leases play a role in overcoming the key market failures? The two market failures we have discussed are primarily borne out of traditional contracting and leasing arrangements in the property industry.4 ing will pay the up-front capital costs of energy efficiency investments and businesses will repay the Carbon Trust from the savings they make. Energy Efficiency Opportunities (EEO) Act 2006. Increased energy costs as a result of new regulation such as the embattled Carbon Pollution Reduction Scheme (CPRS). it is generally tenants (and not owners) who will receive direct and immediate financial benefits from energy efficiency measures undertaken by the owner (usually in the form of reduced energy costs).g. fridges and dishwashers). the federal and state and territory governments have introduced a range of grants and funding programs for green retrofitting and energy efficiency initiatives. This national scheme (expected to be introduced via legislation later this year) 2 will require the disclosure of base building NABERS ratings and provide forward-looking energy efficiency guidance on opportunities for improvements whenever there is a sale. but for the residential sector only. This is designed to make carbon footprints public information and will extend in coverage to smaller operators over the next two years. will also increase the magnitude of cost savings from energy efficiency and ESD practices generally (because overall energy costs and prices for carbon-intensive products will inevitably rise). As a result. Removing intangibles (such as green marketing.

livestock 0 Abatement below business as usual Mt CO2e -50 Conservation tillage Residential heating/ventilation efficiency Refrigeration efficiency Geothermal On-shore wind Afforestation. The right approach will depend on a number of aspects of the deal. Green leases will play a critical role in this process. cropland Coal-to-gas shift Agriculture.062 LEGAL FM AUSTRALIAN 2020 CARBON ABATEMENT COST CURVE x Reduction below 1990 levels. However. they should also act as an integral part of assisting both owner and tenant to comply with the increasing regulatory burdens placed on both parties in the context of the legislative framework referred to above. sumption and emissions data continue to improve in specificity and accuracy. These sorts of information sharing provisions not only benefit the parties by addressing market failures that prevent green investment. waste Coal CCS retrofit Biomass Solar PV -100 Biofuels Residential lighting efficiency -150 Residential stand-by savings Commercial lighting efficiency Car fuel economy -200 Motor systems Residential water heating efficiency Commercial air handling 0 50 100 150 200 250 300 350 NOTE: Abatement opportunities are not additive to those of previous years SOURCE: McKinsey Australia Climate Change Initiative Regulation alone cannot overcome these failures. a great deal of work has been done by the existing and foreshadowed legislation referred to above (particularly the NGER and MEED Schemes). pasture Agriculture. while government incentives and subsidies can be employed to FM APRIL | MAY 2010 . percent Break-even point Industry Buildings Forestry Power Transport Agriculture Cost of abatement AS/t CO2e 150 Avoided deforestation Soil CO2 Coal-to-gas shifts. Imperfect information and green leasing strategies In relation to imperfect information. and the parties. A new way of thinking and a new approach to information and cost sharing on the part of both owners and tenants is required to overcome the market failures and unlock the full extent of available energy efficiency opportunities. Given the great level of information that now exists (and is now required to be disclosed publicly). as a result. new builds 20 30 100 Energy efficiency. Developments in technology and expertise (such as metering systems) have also transformed the market as energy con- COST/BENEFIT IMBALANCE AND GREEN LEASING STRATEGIES The cost/benefit imbalance is largely a creation of traditional leasing structures and. basic materials production Reforestation Forest management 50 Afforestation. ranging from detailed prescriptive regimes with periodic reporting (and even rights to audit records and information) to more fl exible and collaborative approaches (such as the formation of a ‘building management committee’ with representatives from both owner and tenant regularly meeting and discussing in good faith energy effi ciency information and opportunities). Information sharing is a key aspect of any effective green lease. legislative and technological developments only partially address the imbalance (or asymmetry) in access to such information between owners and tenants because although adequate information now exists. it is not necessarily being shared. as they represent the primary tool to achieve the required shift and turn attitudinal shifts into commercial reality. clauses in leases that require the sharing of information are now far less burdensome than they perhaps once were. There are numerous ways in which to mandate information sharing in a green lease.

This may be achieved through specific and prescriptive regimes. green contracting is no longer an area restricted to high-end projects driven by market forces and corporate social responsibility. ‘soft’ provisions may prove ineffective due to a lack of certainty. 3. FM Footnotes 1. Consequently. Ensuring provisions are dovetailed with other (third party) agreements – any party with obligations under a green lease should ensure that its obligations are ‘back-to-back’ with any relevant third party agreements. the ‘one size fits all’ approach to green leasing schedules will need to be revisited in favour of a tailored approach. They specialise in advising on green building. 4. For the reasons set out above. Key considerations in preparing a green lease include the following: 1. capitalise on the rapidly changing market forces and demands. One should also consider how to administer/regulate these commitments (for example. Ensuring consistency between green outcomes and commercial structure (and other parts) of the lease – often green leases are structured by the inclusion of a generic ‘green lease schedule’. water and waste efficiency and green credentials of their existing building stock or tenancies in a way that overcomes information deficiencies and the traditional imbalance between capital cost and energy savings. 3. 2. Requiring broad obligations or itemised environmental objectives – careful consideration should be given to whether the parties wish to commit to achieving a broad environmental objective (such as a Green Star rating or NABERS rating) or whether they wish to commit to more detailed and prescriptive objectives (such as identifying. 2. Council of Australian Governments National Strategy on Energy Efficiency July 2009 and Mandatory Disclosure of Commercial Office Building Energy Efficiency – Regulation Document Nov 2009. Covering and managing regulatory risks – the parties should consider what provisions need to be inserted to assist both owner and tenant to comply with the various legislative obligations placed on each of them. 5.com. in reducing Australia’s carbon footprint. 6. “Mind the Gap – Quantifying Principal-Agent Problems in Energy Efficiency” 2007 at p 22. considering whether a make-good clause should exclude green aspects of a fitout such as lighting layouts and controls). 5. As green leases become more prescriptive and More information Gadens Lawyers www.help mitigate the problem.au 02 9931 4950 Scott Higgins shiggins@nsw. CONCLUDING REMARKS While the outcome of Australia’s longterm policy for emissions reductions may be uncertain at present due to the politicisation of the issue between our major parties. achieving and reporting against specific energy efficiency and ESD practices). See results of Citigroup Global Markets study “ASX-Listed Office Trusts: Does “Green” Pay? Feb 2010. Common examples of such agreements include maintenance and facility management contracts.com. Different considerations apply for net or gross leases because the cost/ benefit imbalance will be different in each situation. FM APRIL | MAY 2010 . sophisticated in dealing with these issues. Council of Australian Governments National Strategy on Energy Efficiency July 2009. participating corporate groups have identified more than six million tonnes of potential greenhouse gas abatement opportunities across their organisations (at p 2). On the other hand. energy efficiency and climate change issues for the property and construction industry and advise a range of clients on complex regulatory compliance and effective drafting of project documents to best achieve sustainability outcomes. information sharing provisions or more flexible mechanisms for ongoing consultation between owner and tenant.gadens. there can be little doubt that the property sector is integral. A ‘hard’ approach such as rent abatement or reduction (i. indeed at the forefront.au Evan Economo eeconomo@nsw. International Energy Agency. Please contact the writers if you would like more information. The Government’s First Opportunities Report on the results from the Energy Efficiency Opportunities Scheme from 2006-2008 has recently been released and notes that collectively. Net lease or gross lease – the types of cost sharing and energy saving clauses that are appropriate will largely depend on the basic commercial/pricing structure of the lease. via a consultative and collaborative ‘building management committee’ approach). Owners and tenants should now carefully consider how best to ensure compliance with these new laws. agreeing to significant energy efficiency and ESD improvements in a lease with penalties for non-compliance is commercially unattractive for many owners and tenants (particularly from a purely short-term financial perspective.gadens.gadens. Many green leases typically seek to deal with the cost/benefit imbalance issue by placing mutual obligations on both the owner and tenant to proactively identify and implement ways to improve their energy efficiency or ESD practices (usually with financial penalties for non-compliance or a more cooperative dispute resolution procedure. and improve the energy. Hard or soft provisions and enforceability issues – consideration should be given as to how the parties intend to enforce ‘green obligations’. direct regulation alone cannot redress the issue. Care should be taken to ensure that the requirements of the schedule are consistent with the other parts of the lease (e. however.e.g. services contracts and sub-leases. Gadens Lawyers have developed unique green leasing solutions that collectively deal with all of these issues and help to overcome entrenched market failures in the context of a range of leasing structures. which could not identify any clear positive correlations between sustainability criteria and financial metrics such as passing rent. but is now a reality of doing business as Australia and the world move towards a carbon-constrained economy and businesses look to protect their growing regulatory risk.com. with an opportunity for expert determination and ultimately compensation for breach). net income and valuations (see conclusions at p 52).au 02 9931 4711 Evan Economo is head of the ‘sustainability and carbon compliance group’ at Gadens Lawyers and Scott Higgins is a solicitor in that group. set-off by tenants) or rent increases and damages may face enforceability issues. 4.

workspace design. financial budgeting and cost management. both internal and outsourced. And with the trend towards the integration of facilities with property transactions and management functions within organisations – which makes compelling sense and is difficult to argue against – the branding challenge may even be greater and more confusing. individual work style choice and significant bottom line savings? The facilities profession has been evolving: from a janitorial. To be effective at the strategic level facilities managers need to have control FM APRIL | MAY 2010 . encounters and perceptions. or mandate to achieve specific strategic objectives? But it does not stop there – even with a strategic mandate from the executive. with reporting requirements linked to lower levels of the business hierarchy. Brands are formulated in the minds of customers as composites of all past experiences. important relationship models with business unit leaders are difficult to build. in some organisations to the role of catalyst to drive change and competitive advantage. These models are usually dependent on the mandate within the organisation: an operational support function. if the air-conditioning is not performing to reasonable service levels. Acknowledgment that well-structured facilities strategies can provide strategic advantages to an organisation is seldom recognised. despite the size of budgets controlled and the enormity of the associated risk management obligations. no one seems to be aware of the facilities management role. Few in management seem to understand that gains in productivity and cost savings in the rest of the organisation through innovative facilities strategies are far more significant. Everyday mundane service level expectations of staff will affect the facilities management brand at the strategic level. And without a clear brand linked to strategy. This commoditisation of facilities has come about through divergent service delivery. This lack of strategic credibility is compounded by a lack of corporate knowledge illustrating the linkages of facilities initiatives to improved organisational outcomes. are serviced appropriately and cost as little as is possible. While products and services do stuff. Often controlled by the procurement function in an organisation. Why are facilities managers struggling to build this credibility? Based on the evolution of the service provision. management and churn. and many others. One of the biggest challenges facing facilities managers is their ability to demonstrate their own strategic importance. facilities managers are quickly deemed to be operationally incompetent. order-taking and administrative function. facilities managers still have to earn the right. reporting through to a range of different operational and business support functions. brands satisfy needs. a confused perception of the industry prevails. poor branding and lack of evidence to show that real estate can make a difference. facilities functions continue to be ‘commoditised’. to a two-way dialogue about needs and responses. RODNEY TIMM offers some tips to help facilities managers achieve the corporate recognition and involvement they deserve. FACILITIES MANAGEMENT MANDATES Many different facilities management models. Past experiences tend to determine the level of the facilities discussion with business unit leaders. is it based on the clever workplace strategy that resulted in greater productivity. management fails to be convinced that facilities managers can provide more value than merely making sure facilities operate adequately. and. FACILITIES MANAGEMENT BRAND The facilities management brand linkage to strategy in the industry and organisations is weak. Make sure your brand is not stuck in the past.064 PROPERTY WATCH COMMERCIAL PROPERTY UNDER THE MICROSCOPE Facilities management . engineering and building maintenance services. Do not expect positive responses to strategic facilities initiatives.earning the right to drive strategy Rodney Timm from Property Beyond. In addition. Unlike many other professional service offerings there are no statutory requirements for types of training and skills. Branding is far more than a name and a logo. Based on past performance what is the facilities management brand within your organisation? Is it based on the poorly performing air-conditioning and slow response to fix a flickering light? Or the office relocation with no communication planning. accommodation transactions. but when problems are experienced. No matter what the mandate. exist. It is evident that branding of facilities management related to strategic decision-making has been neglected. Branding is all about how customers think and feel about services or products being provided. through to a controlling order-giving function. When facilities operate well. capital works project management. when everyone lost their offices for open plan workstations and got nothing in return? Or. Skill levels tend to vary significantly across these disciplines. facilities and support services are seen as commodities to be procured at the lowest cost levels! Few in management seem to understand that savings in costs are not the primary ‘value add’ facilities opportunities. A ll too often. It is not difficult to see why this situation persists. more recently. Practitioners come from many different service offerings: janitorial and soft services. facilities managers have reporting lines that vary dramatically from one organisation to another. confused and misunderstood.

In an ever-changing business world. Clarity of purpose and expectation management with explicit goals and benefits will result in each party having the same understanding of the expected outcomes. This approach is pivotal in guiding facilities operatives into broader awareness and better understanding of the business language.fmedge. is how to manage these internal relationships and to be able to continue to deliver services at the right time and the right place. relationships need to be both formal and informal. Facilities management should not be perceived as ‘policing’ the use of the company’s asset base. nor should it be seen as passive support waiting for facilities requisitions. and collaborative – facilitating interactions with customers through all channels. then. To be effective. and how they are supporting their customers’ needs. FM FM APRIL | MAY 2010 .au) for some stolen ideas. parameters and needs. analytical – analysing customer behaviours and needs.au With thanks to Martin Leitch of fmedge (www. Most important in this re-positioning of the brand is for facilities managers to understand business. Customer relationship management models are used in most industries. possibilities and strategies to support competitive advantage. how they are structuring their operations. with reporting requirements linked to lower levels of the business hierarchy.com. In their broadest sense they are all about managing all interactions and business dealings with customers – be they external or internal. First.au Rodney Timm is a director of Property Beyond Pty Ltd – email rodney. But the brand must retain its integrity in being operationally efficient but not losing sight of strategic possibilities. RELATIONSHIP MANAGEMENT The ideal facilities relationship model is focused on establishing a structured. how they are communicating. They seldom believe that facilities managers know the business. Awareness that facilities are different but help is at hand underpins the need for facilities management skills. Awareness that the facilities team understands the business opportunities and threats promotes an open dialogue. for facilities managers to remain relevant they need to understand the business of their offering: how they are defining their business.com. Internal promotion is paramount to remaining relevant.” Facilities management service performance measures need to shift away from measuring inputs to measuring meaningful outputs.com. The challenge. The relationship should not be based on either an ‘order taker’ or ‘order giver’ mentality. their needs. But. A collaborative ‘partnership’ relationship model would have some key characteristics. increasing business productivity gains and/or entrenching facilities cost savings where appropriate. the system’s architecture is based on three components: being operational – automating basic customer-facing business processes. This may be reducing facility risk levels. they are supporting by thinking about facilities constraints. The focus is to improve customer service and meet “No matter what the mandate.of the business assets and budgets – but business unit leaders are reluctant to give up this control. linking into all levels across the business units. Successes need to be shared. In a ‘win-win’ relationship it is expected that strategic synergies will be achieved with business units together sharing benefits fairly. second. To move to the role of business catalyst. facilities managers need in-depth understanding of the business unit directions and focus on partnering to cocreate business and integrated facilities strategies. This will lead to substantiation of broader business gains generated from facilities and workplace initiatives.timm @propertybeyond. Great people chemistry as the starting point will ensure a good fit between contributing parties. Typically.propertybeyond. have the capability to think strategically and will do the ‘right thing’. facilities functions continue to be ‘commoditised’. the job is never done. meaningful and collaborative approach to the alignment of business and facilities strategies. Even with formal strategy mandates facilities managers will soon learn that they still have to ‘earn the right’ by demonstrating improved strategic outcomes. they need to understand the ‘business of the business’ More information Property Beyond www. Mutual trust is the foundation stone. The facilities functions should be adapted continually to contribute to improved organisational performance.

the safe use of medications and technology that assists in patient management has become an important issue. INNOVATION AWARD HealthCare Software (HCS) won the 2009 AMP Innovation Award for the Tasmanian section of the Telstra Business Awards. particularly with the advances in technology that have transformed other industries. He thought that there must be a better way. is now being implemented in 16 hospitals across Australia. In this article we examine how technology is helping to structure medication schedules while vastly improving patient records. FM APRIL | MAY 2010 . It also provides clinical communications with GPs and community pharmacies to ensure continuity of care when patients leave hospital. John Elkerton.066 SOFTWARE FM 066 SOFTWARE FM NEW APPLICATIONS AND TOOLS IMPROVING PATIENT SAFETY HealthCare Software’s innovative technology is being implemented in 16 hospitals across Australia. the dosages. Elkerton and his team have spent the last fi ve years developing software to provide an alternative approach to managing patient medication records and to help reduce the occurrence of medication misadventure. With more deaths occurring each year as a result of medication misadventure than motor vehicle accidents. The software. called the HCS Clinical Suite. “It means that there’s a record of the medicines that the patient has taken. WEB-BASED SYSTEM Because it is web-based. saw the amount of medication errors being made and couldn’t believe that patients’ records were still being written on paper and fi led away. and whether there were adverse reactions to any medicines. As Australia’s only exclusive provider of medication management software solutions. The HCS Clinical Suite has been designed to support hospital clinical staff to make the right choices in the use of medicines by providing patient historical and decision support information. The company’s chief executive offi cer. Elkerton says that the software has allowed clinicians in hospitals to share patients’ medication records with the other health professionals involved in their care. C utting down on medication errors and improving patient safety are just two of the motivations behind the technological innovations developed by HealthCare Software. the record is available throughout the health service for reference whenever medication decisions need to be made. HCS offers a viable alternative to traditional paper-based systems of patient medication management. both within hospital and community settings. who worked as a clinical pharmacist in hospitals for many years before founding the company. This prestigious award marked HCS’s achievement in developing a commercially viable medication and reconciliation software solution for use in acute care hospitals.

is a good example of the importance of a good handover. the award-winning business software solution to bring you a complete solution for organisations servicing the Facilities Management industry.” As this record is also available to take home. “After heart surgery. Exceed your expectations today with Service Manager from Technisoft. What we’re looking at is the failure of one part of the health system to adequately inform another to enable them to take responsibility for delivering quality care. and have to remember when to take each medicine and how much of each. We’ve worked very closely with our customers and the Australian Government to develop our system.“During a hospital stay.com. Scheduling. Australian Government fi gures show that most medication mistakes – 80 percent – happen in the home. carer or community nurse to better understand the medicines that need to be taken.healthcaresoftware. he notes.” Major heart surgery. and Agreements. “It means there’s a real handover of care. Loadings. a patient may no longer need half the medicines they were taking and it’s so important for the GP to know about these changes. Maintenance and Job Management Software Development Partner ENDORSED Are you a facilities management company looking for a fully integrated business and service management solution that will: Reduce costs Streamline complex business processes and administrative tasks Improve service and turnaround times Manage service jobs and contracts more efficiently Provide maintenance fundamentals such as Tasks. These problems are magnifi ed when people are elderly or confused. Service Manager from Technisoft is an effective service and job cost management software solution which provides the primary means to planning. “This is also a very important feature of the software.” FM More information Healthcare Software www. it can help the patient.technisoft. “Australian Government fi gures show that this handover to GPs only happens in 40 percent of cases.au 03 6224 9944 Service. how often and in what dosage. The record can then be sent to a GP and the patient is also welcome to retain a personal copy.com. and we’ve more than met the applicable national Standards.” says Elkerton. GPs are left hanging on a limb when they don’t get this information. controlling and organising the products and services your business offers. Some people take 10 medicines at a time. the software means that everyone handling a case can add their information to the record – from the physiotherapist to the anaesthetist.au . Call 13 SAGE or visit www. Activities. Service Manager integrates exclusively with Sage Accpac ERP.” This record of medication – a whole-of-hospital electronic discharge statement – is then available when the patient leaves hospital.

With close to 60 service calls logged daily in Victoria alone.” King says. It’s also in real time. BEIMS. Power IQ is helping the company reduce costs and manage its data centre with fewer resources. According to Victorian state manager of Hastie Services. enhanced productivity and a reduction in administration time and paperwork. St John of God Hospital Murdoch (Western Australia) is one of the many BEIMS customers enjoying the advantages of pocketBEIMS.raritan.com. the leading provider of online instructional tools for faculty and students. Pronto’s Service Scheduler tool is helping Hastie Services to gain deeper visibility of all field service calls and workload. which also makes it easier to generate KPI reports. “Having a system like PRONTO-Xi is playing a big role in boosting efficiency across our field service operations. the air-conditioning and foodservices division of building and engineering services provider Hastie Group. the centralised aggregation of my power consumption will be invaluable in planning future data centres.068 SOFTWARE FM NEW APPLICATIONS AND TOOLS HEADING copy CarbonView www. technology like PRONTO-Xi is part of a company imperative to shift the mindset in field service. “Our materials auditing process is now compliant with our external auditor’s expectations.” says Raritan’s Gary Hull. as well as build custom tools. and analysing future power needs.” Pronto Software www. “We have increased our revenue from chargeable clients by a conservative 25 percent – it was amazing to see just how many store items did not get written onto the paper work order. “pocketBEIMS is well worth the capital investment and is the way forward. so multiple dispatchers can allocate calls simultaneously if required. complete and sign off work orders on the go via Windows Mobile Technology and WiFi infrastructure.carbon-view. for example. Hastie Services found there was too much double-up in data entry and inefficiencies with its original software package.” Raritan www. for example. can write Web Service scripts to automate power control to support their unique operational needs.com.au MANAGE DATA CENTRE ENERGY USE To improve operational and energy efficiency in data centres. The ease at which key data is accurately collected is also invaluable. such as HP Asset Management. faster decisions when allocating. pocketBEIMS Work Orders and pocketBEIMS Remote Request mean users now have the ability to request.” he says.beims. which is the core of our business. “Power IQ allows me to manage and forecast easily my power needs in the data centre for optimal efficiency and uptime. Christie King. Power IQ helps companies track and analyse energy usage down to the individual IT device level and implement energy-saving actions from a central power console. It’s helped us to make much more informed. Raritan has announced systems integration capabilities for its Power IQ data centre energy management software and support for more data centre equipment. “Now with the new Web Services APIs. rather than having to visit each PDU individually. ‘Doing what?’ Now we know. PRONTO-Xi. to link its project and service management tools to its core financials data. “We found that our trades were spending too much time doing work more suitable for outsourcing to contractors and found that some trades were not being utilised efficiently. BEIMS www. given its future acquisition plans.au FM APRIL | MAY 2010 . Additionally.” At North Carolina-based WebAssign.” According to King.” pocketBEIMS also allows users to accurately track the time spent carrying out maintenance and repairs. “pocketBEIMS has shed a new light on discussions like: ‘I am too busy’. “It’s easy to customise and narrow down by customer or call type and status.” says Matt Pusateri. and we have reduced the work order administration time by at least 30 percent. and for how long. we provide customers with a way to implement their creative ideas to manage their enterprise’s power. A customer. and selected Pronto Software’s flagship ERP solution. systems administrator at WebAssign.com MOBILE MAINTENANCE TECHNOLOGY Facilities management software supplier. continues to provide market-leading mobile maintenance technology to engineering and maintenance teams around the country. “I can also look in one place to obtain energy usage reports and to do firmware upgrades of our Raritan intelligent rack PDUs. was in need of an integrated ERP system that would provide flexibility for business growth. “Power IQ enables customers to manage their data centres smarter.” adds Foley. a key business benefit achieved since implementing PRONTO-Xi is improved field service response times. look up.” St John of God engineer Fred Foley explains. More than 450 pocketBEIMS users around the country and internationally are experiencing the benefits of real-time information.pronto. All the data is automatically fed back to PRONTO-Xi. country director – Australia and New Zealand. GPRS or manual docking.com 03 9602 2255 HASTIE GOES WITH PRONTO Hastie Services. assign. Power IQ’s new Web Services APIs – Power Control API and Configuration Item API – enable customers to integrate Power IQ with their existing enterprise systems. “Service Scheduler gives us a visual reference of the technicians available at any point in time.

MEX Linked Business Concepts Envision IT .(Advanced Spatial Technologies) Profit Systems Inc . Incident Management Performance Measurement & Management Property & Lease Quality Control/Compliance Management Retail Room Booking Systems.Integrated Facility Management (IFM) BEIMS Facility Management Software COMPANY/SUPPLIER FM Systems . Integrated Facility Management Integrated Workplace Management Solution – Space OH&S.Encarp Profit Systems Inc EventPro Software Service Works Global FM Innovations Pronto Software Techs4Biz .Pervidi MAIN SOFTWARE FUNCTION/APPLICATION Asset Management and Works Management Booking Enquiry Management Building Maintenance Audit Business Continuity Management Business Performance Management CAD (computer aided design & Integration) Carpark Management Client Relationship Management (CRM) Computer aided Facility Management (CAFM) Computerised Maintenance Management Systems (CMMS) Enterprise Resource Planning Environmental Sustainability ERP Service. Reporting System and Analysis for Multiple Sites/Daily with Inclusion of Govt Standards for Compliance.PMXpert Guardian Global Systems Maintenance Experts . Maintenance & Job Cost Application Event Management Facilities Project Management Facility Maintenance Management Facility Management Systems Financial Financial Integration Fleet Management Handheld Facility Management Software Handheld with module PDA for SM Help Desk Application Hot Desking Integrated Email and Web Based Maintenance Requests Integrated Energy Measurement. Scheduling and Hoteling Space & Personal Management Supplier & Site Compliance Management Supply Chain Management Tender Process Management Module (TPMM) Total Infrastructure & Facilities Management (TIFM) Visitor Control IP Cubed CiMAS FM APRIL | MAY 2010 Smartpath Technisoft .

The new cameras use thermal imaging. Salto www. government and corporate environment. Sony Australia has introduced its latest generation HD visual communication system. this model is ideal for the education. the PCSXG55. two unique products that perfectly complement any network video system that is required to secure an area 24 hours a day.zenimports. There are a multitude of styles and designs in the Carhartt workwear range perfect for professional performance.com. it meets their needs of cost effectiveness for better video quality and convenience. AElement allows you to integrate all your physical security needs into one stylish. Carhartt is a 120-year-old American company. Axis Communications www. an Australian distribution company. healthcare.com FM APRIL | MAY 2010 . has added the Carhartt brand to its impressive stable of the world’s leading brands in workwear and related products. reliable wire-free system.efficient. which allows users to detect people and incidents with great reliability even in complete darkness and other diffi cult conditions. grant access privileges to individual rooms and gather audit trail data from every door.au experience using on-line wireless technology and features stunning.com.com CARHARTT ENTERS AUSTRALIA Zen imports Pty Ltd. Developed specifically for the hotel market.au/videoconferencing NEW DESIGNER HOTEL LOCK AElement is a new RFID hotel lock from SALTO Systems that provides an enhanced guest THERMAL CAMERAS Axis Communications has released the AXIS Q1910 and AXIS Q1910-E thermal network cameras. regardless of whether a portable or integrated installation is required.sony. Aimed at entry level and branch office customers. seven days a week. energy.axis. Part of the IPELA™ family. Zen Imports www.saltosystems. It enables hoteliers to control the security of their entire building. cutting-edge design. comfort and staying safe. Sony Australia www.070 NEW FM PRODUCTS HD VIDEO CONFERENCING In response to the high demand for HD video conferencing in the Asia-Pacific region.

Electrolux has a multi-functional solution. Heart of the Home is a thought-provoking. laboratories. HACCP-approved. Vista Compact – to fi t standard roof trusses Vista Commercial – for suspended ceilings from 2200 to 3200mm Vista Maxi – to suit extra high ceilings up to 4300mm. Electrolux www.au NO MORE SPILLS An environmental spill capture system that won’t release waste under any conditions once it has been absorbed is being introduced to Australia by Enware SafeEquip. Kitchens. hotels.com.electrolux.nubian. wipe-clean and high-impact surface.com. rapidly installed and maintenance-free.com. benefi t from this watertight.asf.COMMERCIAL GREYWATER The Nubian Commercial Greywater Treatment System is specifi cally designed for each development and includes the following features: 2000–100.enware. Call Nubian on 1800NUBIAN for a free quote.sayfa. Nubian www. In these areas. while ensuring a lowimpact appearance and controlled access. The Imbiber Bead® super absorbent polymer system – which will absorb a spill without leaching – is ideal for use in waterways as a protective barrier to prevent leakage from land into water or from water onto land. Altro Whiterock gives you a superior option for healthcare and food installations.au LADDER RANGE EXPANDS Sayfa Systems has expanded its Vista Fold Down Access Ladder range with the introduction of the Vista Compact and Vista HIGH IMPACT AND HYGIENIC Altro Whiterock wall cladding is a tough and hygienic covering for internal walls. future capacity upgrade skid-mounted and factory tested robust biological treatment low operating costs. Altro www. offering the right access solution for all ceiling types. Sayfa Systems www. STOVE TOP AND BAR If you are wondering how to provide basic amenities in a small kitchen area. cooking surface and bar all in one. people have traditionally opted for ceramic tiles or plasterboard. Nubian has supplied greywater treatment systems for schools. offi ce buildings. showers and corridors. integrated solution functioning as a kitchen table. which are not tough enough to cope with modern hygiene requirements. Designs are crisp and modern and are easily incorporated into a range of building types. Vista delivers a complete four-in-one modular system. The range is user-friendly.au TABLE. Enware Austalia www. in particular. Industrially rated at 150kg.au/vista FM APRIL | MAY 2010 .000 lpd fully automated with remote online monitoring fi ve-step advanced treatment process modular.au Maxi. Effective on hydrocarbons and a wide range of organic chemicals. training facilities and much more.com.com.

at Green Cities 2010. Tom Roper. and David Baggs. at Green Cities 2010. 5. Muller Industries’ Matt Moran (internal product support) and sales manager Manfred Jarchow discussed industrial cooling innovations with guests at Green Cities 2010. Koda Lighting’s business development manager Nina Freeman at Green Cities 2010. at Green Cities 2010. It is evident that such changes in urban environments will require strategic solutions. manufacturers consultant – international.com. GBCA chair Tony Arnel said the framework would establish an independent. At Green Cities 2010: GECA (Good Environmental Choice Australia Ltd) CEO Judy Hollingworth. Finally. says leaky roofs remain a chronic cause of heat loss in buildings. and sales manager Simon Helps. marketing manager for Forbo Flooring Systems. 3. discussed their new GreenTag program with visitors at Green Cities 2010.” The national framework has been developed by the GBCA and its partner VicUrban. showcasing the latest LED technologies.” said ASBEC president. founding chairman of Climate Friendly Pty Ltd. The report. occupy and maintain commercial buildings – facility managers should be especially attentive to new trends in workplace dynamics (such as changing working hours. which will commence development in June. travel times will become longer and transport-related GHG will increase. Joel Fleming. GREEN CITIES 2010 OFFERS CLEAR MESSAGE The inexorable push for more sustainable practices and behaviours is now the dominant and mainstream focus of the building industry. Final race results for the Green Cities 2010 AE Smith Pedal Power Generator Race are available now at www. 6. in collaboration with industry and government. business development. relating to both new and older structures. 9. policy and construction sectors demonstrated that professionals have an ongoing interest in green products and designs. multi-function spaces. Schneider Electric’s Darren Butler and Derek Brown. etc) affecting their assets. national language to guide the development of sustainable communities and precincts. Also at Green Cities 2010: Ian Jones. 4. the exhibition area was filled with the sounds of whirring bicycle wheels as close to 200 participants from over 35 teams participated in the inaugural “AE Smith Pedal Power Generator Race”. inevitably affecting the ways in which we build. “Congestion will worsen. MWM colleagues Chris Ludekens. Brett Hazlett.” Arnel explained. 5. as proven by the success of Green Cities 2010 in late February at Melbourne Convention and Exhibition centre. design great places and promote good urban governance. technical director. 2. both from ecospecifi er.au FM 1. at Green Cities 2010. say mandatory energy disclosure laws affecting offi ces will be implemented later this year. FM APRIL | MAY 2010 .072 NETWORK 1. 2. “The framework – and its guiding principles – provides a dual purpose. Green Cities 2010 served as a forum for a number of important announcements. David Blakemore. overlapping uses. 7. architecture. provide opportunities for economic prosperity. It points to a bleak future where transportrelated greenhouse gas emissions (GHG) will increase by almost 50 percent and travel times increase by 25 percent. The Green Building Council of Australia (GBCA). This year’s event had nearly twice as many exhibitors as last year’s event. and outlines fi ve national principles for sustainable communities: create liveable communities. released a new national framework for sustainable communities. enhance environmental quality. director of Vipac Engineers & Scientists. at Green Cities 2010. 10. emphasising the importance of saving energy in the general built environment. “It is a national resource for those creating sustainable communities and it establishes the context for the GBCA’s Green Star Communities tool. was commissioned by the Australian Sustainable Built Environment Council (ASBEC). Azheem Haseeb and Emma Burt from Coffey Environments. titled Cities for the future: Baseline report and key issues. Another major announcement at Green Cities was the release of a new research report warning against traffic congestion in Australian cities.aesmith. principal sustainability consultant. Launching the new Green Star – Communities framework. and the solid bank of visitors from FM. a key event sponsor. and marketing manager Nick Capobianco. This event was staged to highlight the effort required to generate power via a special bicycle generator. 8.

6. 4. 5. 10.3. . 8. 7. 9.

sv.org.au Australian Competition and Consumer Commission www.propertyoz.vic.com.au WHEN: 20–21 July 2010 WHERE: Sydney Convention Centre CONTACT: www.org Association of Building Sustainability Assessors (ABSA) www.bmaa.carbonconference.ifma. Spain CONTACT: www.uk Organisation for Economic Cooperation and Development (OECD) www.com.com WHEN: 26–30 October 2010 WHERE: Cologne.info DIGITAL SIGNAGE WORLD 2010 STRATEGIC PROPERTY PORTFOLIO MANAGMENT WHEN: 4–5 May 2010 WHERE: Sydney CONTACT: www.fma.org. HOSPITALITY + DESIGN 2010 WHEN: 24–26 May 2010 WHERE: Melbourne Convention & Exhibition Centre CONTACT: www.gov.orgatec.com. Air-Conditioning and Heating (AIRAH) www.formandfunction.au Blind Manufacturers’ Association of Australia (BMAA) www.asp Tertiary Education Facilities Management Association (TEFMA) www.designbuildexpo.com/2010/digital Polyflor RF Industries SCA Hygiene Technisoft ENVIRO 2010 THE FACILITIES SHOW WHEN: 11–13 May 2010 WHERE: Birmingham.landscapingaustralia.bifm.au Sustainability Victoria www.enviro2010.hhdexpo.org.net.gov.net.mobs.wasafetyshow.au Australian Institute of Refrigeration.au UCI UniGuard Workspace Commerical Furniture Zip Heaters ➤ ORGANISATIONS AND WEBSITES American Society of Heating.com World Health Organisation (WHO) www.furntech.com.com SAFETY IN ACTION WHEN: 20–22 April 2010 WHERE: Melbourne Convention Centre CONTACT: www.au WA SAFETY SHOW 2010 WHEN: 24–26 August 2010 WHERE: Perth Convention Exhibition Centre CONTACT: www.absa.tefma.strategicpropertymgmt.int FM APRIL | MAY 2010 .au Standards Australia www.au Australian Building Codes Board (ABCB) www.safetyinaction.au EUROPEAN FACILITY MANAGEMENT CONFERENCE 2010 WHEN: 1–2 June 2010 WHERE: Madrid.ascc.com CARBON REDUCTION CONFERENCE WHEN: 20–22 April 2010 WHERE: Melbourne Convention Centre CONTACT: www.gov.who.accc.org.net.cleanenergycouncil.au DESIGNEX WHEN: 22–24 April 2010 WHERE: Sydney Convention & Exhibition Centre CONTACT: www.org Clean Energy Council www.org.au British Institute of Facilities Management (BIFM) www.cibse.au Australian Safety and Compensation Council (ASCC) www.com.airah.com.au Australian Landscape Industry Association (ALIA) www. Refrigerating and Air-Conditioning Engineers (ASHRAE) www.074 EVENTS ➤ ARBS 2010 WHEN: 12–14 April 2010 WHERE: Sydney Convention & Exhibition Centre CONTACT: www.com.au Facilities Management Association of Australia (FMA) www.au Australasian Furnishing Research & Development Institute (Furntech-AFRDI) www.oecd.uk/bifm/home Chartered Institution of Building Services Engineers (CIBSE) www.standards.org Property Council of Australia (PCA) www.civenex.au Fire Protection Association of Australia (FPAA) www.fpaa.org International Facility Management Association (IFMA) www.gbcaus.com.au/buildings/index.ashrae.org Managing and Occupying Buildings Sustainably www.com.com ADVERTISERS INDEX Altro ARBS Armstrong Industries fmedge GVA Project Control Group Hays Facility Management JLG Philips Dynalite 11 Insert 39 35 76 07 75 09 04 33 37 67 41 25 02 03 FORM & FUNCTION 2010 WHEN: 22–24 April 2010 WHERE: Sydney Convention & Exhibition Centre CONTACT: www.com WHEN: 21–23 July 2010 WHERE: Melbourne Convention & Exhibition Centre CONTACT: www.gov.au Australian Information Security Association (AISA) www.abcb. UK CONTACT: www.au HOTEL.designex.au DESIGNBUILD MELBOURNE WHEN: 23–25 June 2010 WHERE: Melbourne Convention & Exhibition Centre CONTACT: www.au Green Building Council of Australia (GBCA) www.com.environment.arbs.org.au Department of the Environment and Heritage (DEH) www.thefacilitiesshow.org.sustainability.aisa.gov.efmc2010. Germany CONTACT: www.au ORGATEC 2010 CIVENEX 2010 WHEN: 20–21 May 2010 WHERE: Western Sydney International Dragway at Eastern Creek CONTACT: www.terrapinn.com.


Sydney Plaza 1. If you would like to discuss how we can help you to maximise the performance of your corporate real estate and develop enlightened workplace solutions. please feel free to contact us or visit our website www.com. compelling and future proof workplace solutions. 473 Bourke Street Melbourne VIC Australia 3000 Ph: +61 3 9642 3017 Brisbane 26 Market Street Brisbane QLD Australia 4000 Ph: +61 7 3121 3316 Auckland Level 20. Sydney NSW Australia 2000 Ph: +61 2 8249 7500 Melbourne Level 3.au. 135 Albert Street Auckland New Zealand Ph: +64 9 379 7999 .pcg. design and project management partner for leading organisations worldwide. We enable our clients to enhance their culture and performance through innovative. Australia Square 95 Pitt Street.Corporate Real Estate | Architecture | Interior Design | Project Management | Construction Management CORPORATE BRANDING GVA Project Control Group are an independent corporate real estate.

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