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HERBAN LEGENDS OPERATIONAL LETTER ABSTRACT This is a proposal for Medical Marijuana Dispensary at 3038 Arbutus Street, Vancouver, BC V6J 3Y9 For “Herban Legends.” April 14, 2016 Operations Plan for “Herban Legends” located at 3038 Arbutus Street, Vancouver, BC V6) 3Y9 The Marijuana for Medical Purposes Regulations (MMPR) came into force in June 2013. The regulations create conditions for a commercial industry that is responsible for the production and distribution of marijuana for medical purposes. They also make sure that Canadians with a medical need can access quality controlled marijuana grown under secure and sanitary conditions, As of April 1, 2014, the new Marihuana for Medical Purposes Regulations (MMPR) replaced the Marihuana Medical Access Regulations (MMAR). However, as a result of the Federal Court interim injunction, many individuals who were previously authorized to grow or possess marijuana under the MMAR, can continue to do so until the Court issues a final decision. This Operational Plan includes a detailed Description of the Operation; hours of operation; name of operator and relaxation rationale under separate cover. Description of the Operation: “Herban Legends” with a floor space (approximately) of 6,60 Square Feet has ample room for the retail style of operation and security required to operate this, form of business. There will be state of the art security systems inside and outside the building. ‘We have initiated contact with Veridin; Veridin has two decades of security knowledge with in- depth understanding of the specifie needs of the medical marijuana industry. They have specific expertise in Medical Marijuana Production Security, medical marijuana security clearances, and the Marijuana for Medical Purpose Regulations (MMPR) in Canada to help us establish and grow our dispensary operations. According to Veridin each marijuana security project starts with a complete assessment of our site and operations so that they can design the right security solution to meet our needs and business goals. They work collaboratively with us to identify our potential risks, shape a risk ‘management strategy, and implement the best solutions for our marijuana dispensary. ‘The solutions that are offered to include but are not limited to: © Facility access control © ID cards, chief ops biometric credentials worked with card readers and biometric readers to let us manage and monitor and access our facility including limiting access to sensitive areas by authorized personnel © CCTV-a system of interior and an exterior cameras pointed to record data at any time, day or night, to protect our employees, our products, and our financial integrity. © Security systems-detect and report critical events such as breaking, fire or flood to their 24-hour monitoring station. This properly design security system will help protect our team and our assets even in the face of physical danger. © Convergence/IT Integration — creation of converged security integration into one central system for streamlined management and heightened security across our entire operation. © Veridin has the expert knowledge to address the complex needs of our medical marijuana operations. They have a long history of staying ahead of security trends and bringing innovative excellence to their e1 stomers to satisfy our evolving requirements as we grow. Today, Veridin offers the best in physical security solutions along with top-quality information technology integration services. Veridin also works with industry professionals on security technologies integration. Scales will be purchased through an approved Health Canada Vendor. Marijuana will be purchased from Bedrocan, CanniMed, Mettrum and Peace Naturals Project. All are approved Health Canada Vendors. Storage of Produ © Overly dry condition is harsh for medical cannabis, and too much moisture is also harmful, as dampness causes dangerous bacteria to grow. © Light condition should also be avoided, as light is harmful for Trichomes. © Keep it air-tight, as air causes dryness and weakens the potency factor. © We would also avoid too much of handling, as it causes the Trichomes to come-off. Therefore, it is vital to have a favorable condition, which is a gentle balance between too dry and too moisture. Proper and Most Efficient Storage Ideal storage of our marijuana will be stored in a separate place, away from our daily reserves Amongst many variables of storage, we favour dark paper (brown bags), air-tight bags, cool place after refrigerating and few more, to keep the medical cannabis fresh and highly potent for a lasting period, The Best Method for Medical Cannabis Storage The best and most favorable and recommended storage option for long-term as well as short- term is an airtight mason jar with a good seal according to shops visited in Seattle, Washington. Mason jar (fruit canning), is a perfect and ideal choice, as it keeps out heat, light and air. After placing the cannabis inside the jar, and sealing it, we will store the jar in a cool dark place. Some Common Issues in Other Storage Methods Other than the Mason jar, there are other storage methods, but they lack behind the jar storage option in some way or other, as detailed below: 4 Vacuum sealing is a good option, and is highly effective. But it is impractical compared to the jar storage. 4 Plastic bags are a common method to store medical cannabis, but the negative factor with them is that they can trickle some dangerous chemicals into the cannabis. + Refrigeration is a good trick for keeping away the dryness factor, but is not so beneficial when it comes to humidity protection and light deprivation, ¢ Oxygen breaks down cannabinoids, and therefore it is always recommended to choose a storage method which keeps the oxygen factor away. + We will have reftigeration for eatable products, % A floor vault with reinforced conerete and steel will hold overflow product to a maximum. level as required by the license conditions in the City of Vancouver. Projected Number of Clients ‘There are 247 households in the immediate area of “Herban Legends” or “in the neighbourhood of “Herban Legends.” We expect to serve 30-50 people per day based on the demographic where the median age of the consumer is 43.20 years and where 49% of the people living in the catchment area are without children. Hours of Operation: “Herban Legends” will be open for business from 10:00 a.m, to 10:00 p.m. Monday to Saturday. Sunday the hours of operation are 11:00 am. to 9:00 pm. “Herban Legends” will remain open on all statutory holidays with the exception of Christmas Day, December 25. ‘Name of Operator: “Herban Legends” is operated by Mr. Saggu Singh whose address is 8134- 123 Street, Surrey, BC V3W 8P8, Mr. Singh has had a long and distinguished career in the Military; as such he has assed the risks associated with the operation of a medical marijuana business in Kitsilano, Currently, Mr. Singh manages a hotel in Vancouver and serves the needs of the hard to house and those who are hard on housing and so Mr. Singh is familiar with the ethos of the community, which is to say that he understands the fundamental character or spirit of this particular culture that has prepared him for “Herban Legends”; Mr. Singh appreciates the underlying sentiment that informs the beliefs, customs, or practices of this group in our society. It is Mr. Singh’s intention to take advantage of the Professional Management of Marijuana for Medical Purposes in Canada course at Kwantlen Polytechnic University. This Introduction to Professional Management of Medical Marijuana for Medical Purposes in Canada course is designed to provide an overview of the successes and continual challenges within the rapidly expanding medical marijuana market. The 16-week course is delivered online, making it open to anyone, anytime. Mr. Singh expects that he will lear from professionals with experience in the industry including horticulturalists, lawyers and marketing specialists. The Canadian National Medical Marijuana Association is dedicated to ensuring Canadian patients who use medical marijuana have access to high quality products and services in a safe, regulated environment. The CNMMA is committed to sharing the best practices for using medical marijuana, and providing essential data and information, Working with continuing and professional studies at Kwantlen Polytechnic University, the new management of medical marijuana facilities course will provide an introductory education on plant production, facility ‘management, regulations, marketing, and more, While there is no plan at the present to grow, the knowledge may become invaluable in some future circumstance as the Federal Government evolves legislation around marijuana, In addition, Mr. Singh would take courses for Dispensary Certification From CAMCD. The CAMCD Dispensary Certification Program was developed with the SEED Project, and a grant from the Peter Wall Solutions Initiative, * CAMCD Certification ensures that member dispensaries adhere to best practices by meeting CAMCD’s Certification Standards. © CAMCD Certification ensures consistency, accountability, transparency, and superior quality of patient care across the country. * CAMCD Certification gives patients, physicians and stakeholders peace of mind. * CAMCD Certified Dispensaries sets themselves apart as leaders in the medical cannabis, industry. Certification process: ‘The CAMCD Certification Program consists of three progressive phases as participants work towards satisfying all CAMCD’s Certification Standards: 1) A baseline survey and self-assessment ite survey to achieve a one-year Primary Certification. Number of Employees: ‘We expect to employ 4 Full Time Employees (FTE) and 8 Permanent Part Time Employees (PPTE); in addition, we will contract out security services for 24 hours per day 7 days per week as per the advice of Veridin Security Services. We recognize that any time there is more customer demand for our service than can be provided, a waiting line occurs, In a waiting line system, managers must decide what level of service to offer. We recognize that a low level of service may be inexpensive, at least in the short run, but may incur high costs of customer dissatisfaction, such as lost future business and actual processing Costs of complaints. A high level of service will cost more to provide and will result in lower dissatisfaction costs, As a result of this trade-off, we must consider what is the optimal level of service to provide for “Herban Legends.” Customers will enter and exit from the same double doorway in order to provide maximum security for the premises. Waiting line systems can have single or multiple lines. Banks often have a single line for customers. Customers wait in line until a teller is free and then proceed to that teller’s position, Other examples of single-line systems include airline counters, rental car counters, restaurants, amusement park attractions, and call centers. The advantage of using a single line when multiple servers (Employees) are available is the customer's perception of fairness in terms of equitable waits, That is, the customer is not penalized by picking the slow line but is served in a true first-come, first-served fashion. The single-line approach eliminates jockeying behavior. Finally, a single-line, multiple-server system has better performance in terms of waiting times than the same system with a line for each server. Parking Rationale — 3038 Arbutus Street, Vancouver, B.C. V6J 322 The building is located at 3038 Arbutus Street is a retail property built in 2014 currently zoned c- 2. We are requesting a relaxation of the parking requirement based on the following rationale, Location ‘The building is located in the Kitsilano neighbourhood. Positioned across from a vacant lot and attached to a vacant retail space. There is a Canada Post Distribution Centre that is not open to the public approximately 30 meters North of the Location. Pattern of Use Currently, there is not any parking attached to the retail location, However, street parking on West 14" Avenue to the CNR right-away accommodates approximately 8 parking stalls for average sized motor vehicles, These eight stalls are permit free zones. Alternate Transportation ‘The area is also extremely well supported by public transit and has access to bike paths all of which minimize the need of a car. The key transit options are as follows: ‘© The SkyTrain (Canada Line) provides direct and easy access to downtown, the airport and other municipalities # the bus route (#14 bus) along Arbutus provides direct transit to shops along the Arbutus Corridor. © Car sharing programs such as “Car2Go” and “Zipear” provide a car alternate when needed * Bike lanes are inevitable for Arbutus Street given the demographies of the area. All of these factors make it possible to live and enjoy this area and it’s surrounding amenities without the need of car. ‘Transit Score 75% Transit Score measures how well a location is served by public transit based on the distance and type of nearby transit lines, Transit Score is a patented measure of how well a location is served by public transit. Transit Score is based on data released in a standard format by public transit agencies like Translink and Coast Mountain Bus Company. Transit Score Description 90-100 OO Rider’s Paradise-World Class transportation 70-89 Excellent Transit- Transit is convenient for most trips 50-69 Good Transit- A few nearby public transportation options. 2a SS ‘Some Transit-A Few nearby Transportation Options 0-24 Minimal Transit-It is possible to get on a bus To calculate a Transit Score, we assign a "usefulness" value to nearby transit routes based on the frequency, type of route (rail, bus, etc.), and distance to the nearest stop on the route. The "usefulness" of all nearby routes is summed and normalized to a score between 0 - 100. Walking Score 89% Walking Score measures the walkability of any address using a patented system, For each address, Walking Score analyzes hundreds of walking routes to nearby amenities. Points are awarded based on the distance to amenities in each category. Amenities within a 5- minute walk (25 miles) are given maximum points. A decay function is used to give points to more distant amenities, with no points given after a 30- minute walk. ‘Walking Score also measures pedestrian friendliness by analyzing population density and road metrics such as block length and intersection density. Data sources include Google, Education.com, Open Street Map, the Canada Census, “Localeze”, and places added by the Walking Score user community. Walking Score 89% Description ‘90-100 Walker's Paradise- Daily errands do not require a car. 70-89 Very Walkable 50-08 ‘Most errands can be accomplished on foot. 25-49 Car Dependent ‘Most errands require a ear. 0-24 Car Dependent ‘Almost all errands require a car. 98% 96% 90% 92% Bike Score 68% é ‘a Walking Score Bike Score measures whether an atea is good for biking, For a given location, a Bike Score is calculated by measuring bike infrastructure (lanes, trails, ete ,,and the number of bike commuters. ), hills, destinations and road ‘These component scores ate based on data from City of Vancouver, Google Open Street Maps Open Street Map, and the Canadian Census. Our Bike Score service measures whether a location is good for biking on a scale from 0 - 100 based on four equally weighted components: © Bike lanes Hills Destinations and road connectivity Bike commuting mode share Like Walk Score and Transit Score, our goal with Bike Score is to provide an easy way to evaluate bike-ability at a specific location. Bike Score 68% Description 90-100 Biker's Paradise Daily errands can be accomplished on a bike. 70-89 Very Bike-able Biking is convenient for most trips 50-69 Bike-able Some bike infrastructure. 0-49 Somewhat Bike-able Minimal bike infrastructure asuh wha weave bes Wath ave el 2 Ae a Nyse brcato| ay 2 5 we & & Poe emma 8 tama Srere Pominnet | Geman i 3 Paik 2 with ave 2h be 4 } i ie <— Wiz wisiave in Windie (el me , § Wiath Ave 1 w tath ave. worsth Ave = wish DY ne I “i : W16Ih Ave. it v i aime Nome yah aa tana WisthAve | ae eras Soe : e g Swimnae i s i Bo wrrmave i & we len G wish Ave ge 8 uote ey oe s 4 20Kh Ave wr2oth Ave W20th Ave @ — W1OIh Ave call Ewostne kneurls nose Wain ave wars : QU TUS 8/008 Wale nw Watathe c wt 8 an % SE wrmane yor %, e g eo a wrs1d Ave El pnt + Tae i 8 3 Teoalgar Prk Hep dita 62018 Google This is a topographical map of the catchment area for “Herban Legends.” Biking Methodology Applied Bike lanes are divided into four categories: on-street bike lanes, off-street trails, cycle-tracks (separated bike lanes), and residential bikeways (a.k.a, bike friendly streets or greenways). While examining the data, there were variations in how cities reported their infrastructure, especially with regard to residential bikeways, In cities like Vancouver, residential bikeways are bike priority streets with traffic calming, signage, and on-street markings. In some Canadian cities, a residential bikeway might have very little infrastructure, For this reason, we collapsed the four bike path categories into two categories, on-street and off-street. 10 For a given location, we sum up the length of all nearby bike lanes. We apply a distance decay function to each segment, where no value is given to segments further than 1,000 meters from the origin. We weight off-street lanes 2X as valuable as on-street lanes. This creates a raw value that we normalize to a score between 0 - 100 based on an average of the highest Bike Lane Scores that we sampled. Demographics The following demographic information will help to get a taste of the neighbourhood where this building is located. The demographic data is based on the dissemination area as defined by Statistics Canada. A dissemination area contains, on average, approximately 200 ~ 400 households and is often referred to as a small neighbourhood. Data has been provided by census data from Statisties Canada. Daytime Population’ 295 Number of Businesses 19 Population size 483 Median Age - 43.20 Houschold Size 195 | ‘Household Income $157,461.00 z | Households with Children 1% Households without Children 49% Number of Households 247 1, Daytime Population: total population in the area containing the civie address. Calculated by subtracting the population working outside the area from the total population of the area and adding in employees who work in that area, 2. Number of businesses: total number of businesses and regardless of industry 3. Population size; total number of people in the area. 4, Median Age: The midpoint range of the population in which there is an equal number of values above and below. 5. Houschold size: average number of people in the household, A Household is a grouping of people living together in a common space, 6. Household income: The Combined gross income of all members in the household who are 15 years old and older. Individuals do not have to be related to be considered in a single household, 7. Households with children; children at home includes, never married sons or daughters previously married sons or daughters (alone); grandchildren with no Parent present 8. Households without children; children at home includes, never married sons or daughters previously married sons or daughters (alone); grandchildren with no Parent present 9, Number of households: the total households. Households a grouping of people who live together in the common space. Respectfully submitted Conclusion: All of these factors make it possible to do business, to live, and enjoy this area and its surrounding amenities without the need of the car or parking spaces for them. 12 WA14TH AVE, @STEPLAN ‘SCALE: 1/8"=1'0" DE4 203 Ov SOME Ho" SCALE: H'=1'0" WiLL