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CLIENTELE AND AUNDIENCES IN COUNSELING

Clients go into counselling for various reasons:

1. Some clients are ordered by the court. 3. Show confidence and do not be intimidated.
e.g 4. Do not ignore the feelings of the client.
a) Annulment cases involving psychological 5. Try to interpret the reasons for the reluctance and
incapacity/potential divorcees. use these as an opportunity for teaching the client
b) In criminal cases were the defense of the greater self-understanding.
accused is insanity 6. Show the client that counselling helps one to deal
c) Prisoners and defendants who needs to with feelings even if they are uncomfortable.
receive psychological help. 7. Patient exploration of the clients behaviour can
2. Those people who, upon examining their help reduce the reluctance.
situations, feel the need for help or an improved 8. Go straight to work on eliminating barriers.
life-style.
3. Some are referred for academic and vocational The following questions are also suggested at the
counseling. beginning of the counselling:
4. Some are driven by crisis.
Are you ready for us to do some things
However, one of the most difficult client to work with is together to make your current life a happier
the reluctant client. one?

Who is the RELUCTANT CLIENT? Can we set up a goal for you to tell
everything about yourself that is really
RELUCTANT CLIENT is one who does not want to disturbing you?
receive counselling but finds him or herself in the
counselling situation. The test of your strength as a counselor is in keeping calm
and showing that you will not take the responsibility of
What are the difficulties with Reluctant Client? doing it by yourself. (remember that counsling is a two-way
process). You are committed to helping him/her, but only if
1. The conscious resolution not to cooperate makes you are allowed to.
change and results difficult to achieve.
2. The new counselor can sometimes feel inadequate Above all, be professional in your behaviour.
in the presence of resistance.
3. Reluctance may sometimes manifest itself in BASIC TYPES OF COUSELING:
hostility of the client, absenteeism, non-
cooperation, strained civility, and other creative
INDIVIDUAL COUNSELING- is a one on one helping
forms.
relationship that focuses on the clients growth
and changes in his/her self. With this, the
Possible reasons for reluctance: counselor should make an environment where the
client feels safe and has confidentiality on
1. Some clients are reluctant because of suspicion. everything being talked about about in the
2. Others are reluctant because they do not want to conversation.
change.
3. Still others are afraid to admit any possible flaws GROUP COUNSELING is the routine adjustment
they might have. or developmental experiences provided in a group
setting. It focuses on assisting clients to cope with
Resistance need not always be viewed as negative, their day-to-day adjustment and development
according to Dyer and Vriend, Resistance is an concern.
unavoidable process in every effective treatment, for that
part of the personality that has an interest for the COMMUNITY COUNSELING counselling
survival of the pathology actively protests each time programs in the community represent a wide and
therapy comes close to inducing a successful change. various range of approaches or perspectives in
giving counselling services to the clients. The
development and implementation of these
STRATEGIES FOR DEALING WITH THE RELUCTANT services are based on certain underlying
CLIENT: assumptions and basic principles. The basisc
assumption that community involvement is
1. It is important not to allow feelings of personal necessary for relevant and accountable community
rejection to surface. (the counselor should not take mental health agencies that has implication for the
the reluctance personally. essential principles of those agencies that are
community based.

2. Refuse to consider yourself the target of the


reluctance. This will affect your approach to
counselling the client.