One-day Interactive Knowledge Café 12 October 2010, Bayview Boulevard, Sydney

REGISTER NOW
email: aga@arkgroupasia.com Fax: +61 1300 550 663 Phone: +61 1300 550 662

Implementing the Gurteen Knowledge Café
Designed to help you:
• • • • Understand the importance of conversation in your business Design and run Knowledge Cafés Use Knowledge Cafés to solve specific business problems and challenges Create opportunities in your organisation for creative conversation

AUS $995 + GST

limited to 25 Participants

Facilitated by:
David Gurteen, Founder, Gurteen Knowledge KM UK Award Winner Lifetime achievement award for services to KM

If you are a member of the Gurteen Knowledge Community then Ark Group will give you a 15% discount if you provide the special discount code when booking. Gurteen Community Discount Code: Gurtaus0120

About the Knowledge Café leader:
David Gurteen has over 30 years’ experience working in high technology industries. Today he works as an independent facilitator to help people achieve results through innovating, sharing, learning and working more effectively together. David is the founder of the Gurteen Knowledge Community - a global learning network of over 17,000 people in 160 countries who share and learn from each other and who strive to see the world differently, think differently and act differently. He is well known for his Gurteen Knowledge Cafés and Knowledge Sharing workshops that he runs regularly in London and around the world.

w w w. a r k g r o u p a u s t r a l i a . c o m . a u

Specifically a Knowledge Café can:
• • • • • • • • • Gain improved understanding of a complex issue Get buy-in for a new initiative Flush out problems and issues in a department or project especially communication that can then be acted on and resolved Help build consensus around a proposed plan of action Improve the way that people work together by gaining a deeper understanding of each other's perspectives on issues Jointly develop a policy document e.g. a code of practice Become a tacit transfer mechanism between young and retiring workers More widely share individual expertise Help merge two cultures after a take-over understanding ones of lack of

About the Knowledge Café
Knowledge sharing is a key issue for knowledge management and for organisational success. But real knowledge sharing requires an open mindset and continues to be a challenge for many organisations. In fact, it can be difficult to even get people to talk openly to one another other about their specific corporate interests, opportunities and responsibilities. One way of energising an organisation to achieve real knowledge sharing benefits is the use of Knowledge Cafés. A Knowledge Café is an effective vehicle for opening up conversations and discussions that lead to sharing. One way of thinking of the Knowledge Café is as a tool that is used to share tacit knowledge. It can be used within teams or Communities of Practice to question entrenched assumptions, to help facilitate learning from others and gain a deeper collective understanding of a subject – through conversation. It is not just about talking and networking, though these are secondary benefits, but allowing people to engage each other in "dialogue" with the aim of learning from each other rather than entering into unproductive debate and attempting to impose their views on the other which invariably end in failure and frustration.

Who should attend?
The Knowledge Café is designed for anyone who is tasked or involved in developing a knowledge sharing or more innovative culture within their organisation. You do not need to be a professional facilitator. People interested might include: KM Practitioners, Learning and Development Practitioners, Human Resource Practitioners, Project Leaders, Change Managers, Trainers, Facilitators, CoP Leaders and others.

Implementing the Gurteen Knowledge Café
One-day Interactive Knowledge Café 12 October 2010, Bayview Boulevard, Sydney

looking to network? Join our Km australia linkedin Group: http://tinyurl.com/KMcollabedin twitter hashtag: #guraus

AGENDA
9:30 Registration and refreshments 1:00 Networking lunch

10:00

Introductions

2:00

Applications of the Café

10:15

Business is a conversation

3:00 3:15

Tips & techniques Afternoon refreshments and networking

10:45

The Knowledge Café process

11:15

Morning refreshments and networking

4:00

Action Café

11:45

Run a Knowledge Café

4:30

End of the Gurteen Knowledge Café

Delegate 1st 2nd 3rd

Name

Job title

Email address

implementing the Gurteen Knowledge Café standard Pricing o $995 + 10% GST = $1094.50

Put your Details
orGanisation name

Signature
I have read and accepted the booking conditions Postal aDDress

Please note: Payment must be received in full prior to the event to guarantee your place

o Mastercard
Card number Expiry date Cardholder’s name Cardholder’s signature

o Visa

o American Express

state

PostCoDe

o Payment enclosed (Cheques should be made payable to Ark Group Australia Pty Ltd) o Please invoice me
Booking conditions
1. Bookings can be submitted at any stage prior to the event, subject to availability. A limited allocation is being held and booking early is therefore recommended. In the event of the booking not being accepted by Ark Group Australia the total amount will be refunded. 2. Payment must be received in full prior to the course. 3. All speakers are correct at the time of printing, but are subject to variation without notice. 4. If the delegate cancels after the booking has been accepted, the delegate will be liable to the following cancellation charges: ƒ Cancellations notified over 45 days prior to the event will not incur a cancellation fee. ƒ In the event of a cancellation being between 45 and 30 days prior to the event, a 20% cancellation fee will be charged. ƒ For cancellations received less than 30 days prior to the event, the full delegate rate must be paid and no refunds will be available. 5. All bookings submitted by e-mail, fax, or over the telephone are subject to these booking conditions. 6. All cancellations must be received in writing. 7. Ark Group Australia will not be held liable for circumstances beyond their control which lead to the cancellation or variation of the programme. 8. All bookings, whether Australian or overseas will be charged Australian GST at the prevailing rate at the time of booking. 9. Delegates are responsible for their own travel, accommodation and visa requirements. We occasionally allow reputable companies to mail details of products we feel may be of interest. If you do not wish to receive this service, please tick this box q

Fax

Phone

D029

Event venue and accommodation Please contact the hotel directly to make your reservation, quoting ‘Ark Group Australia’ as your reference. Bayview Boulevard Hotel, Sydney 90 William Street, Sydney, NSW 2011 Phone: + (61) 2 9383 7230 Fax: + (61) 2 9356 2115 E-mail: banquets.bbs@bayviewhotels.com Website: www.bayviewhotels.com/boulevard

D066

5 way s t o B o o k yo u r p l a c e at t h e s e e v e n t s
phOne: +61 1300 550 662 +61 (02) 8913 4000 fax: +61 1300 550 663 +61 (02) 8913 4099 email: aga@arkgroupasia.com Web: www.arkgroupaustralia.com.au pOst: Send the completed registration form to Ark Group Australia Pty Ltd, Main level, 83 Walker Street, North Sydney, NSW 2060

Implementing Gurteen Knowledge Café
One-day Interactive Knowledge Café 12 October 2010, Bayview Boulevard, Sydney

Gurteen Learning: Drive KM in your business
One-day interactive forum 13 October 2010, Bayview Boulevard, Sydney

Delegate 1st 2nd 3rd

Name

Job title

Email address

One-day Interactive Open Forum 13 October 2010, Bayview Boulevard, Sydney
gurteen October events package

standard pricing

o $1795 + 10% GST = $1974.50

put yOur details
OrganisatiOn name

Signature
I have read and accepted the booking conditions pOstal address

Please note: Payment must be received in full prior to the event to guarantee your place

o Mastercard
Card number Expiry date Cardholder’s name Cardholder’s signature

o Visa

o American Express

state

pOstcOde

o Payment enclosed (Cheques should be made payable to Ark Group Australia Pty Ltd) o Please invoice me
Booking conditions
1. Bookings can be submitted at any stage prior to the event, subject to availability. A limited allocation is being held and booking early is therefore recommended. In the event of the booking not being accepted by Ark Group Australia the total amount will be refunded. 2. Payment must be received in full prior to the course. 3. All speakers are correct at the time of printing, but are subject to variation without notice. 4. If the delegate cancels after the booking has been accepted, the delegate will be liable to the following cancellation charges: ƒ Cancellations notified over 45 days prior to the event will not incur a cancellation fee. ƒ In the event of a cancellation being between 45 and 30 days prior to the event, a 20% cancellation fee will be charged. ƒ For cancellations received less than 30 days prior to the event, the full delegate rate must be paid and no refunds will be available. 5. All bookings submitted by e-mail, fax, or over the telephone are subject to these booking conditions. 6. All cancellations must be received in writing. 7. Ark Group Australia will not be held liable for circumstances beyond their control which lead to the cancellation or variation of the programme. 8. All bookings, whether Australian or overseas will be charged Australian GST at the prevailing rate at the time of booking. 9. Delegates are responsible for their own travel, accommodation and visa requirements. We occasionally allow reputable companies to mail details of products we feel may be of interest. If you do not wish to receive this service, please tick this box q

fax

phOne

d029

Event venue and accommodation Please contact the hotel directly to make your reservation, quoting ‘Ark Group Australia’ as your reference. Bayview Boulevard Hotel, Sydney 90 William Street, Sydney, NSW 2011 Phone: + (61) 2 9383 7230 Fax: + (61) 2 9356 2115 E-mail: banquets.bbs@bayviewhotels.com Website: www.bayviewhotels.com/boulevard

D066 D067

Sign up to vote on this title
UsefulNot useful