You are on page 1of 48

Running Head: OUTSTANDING TEACHER OF ADULTS: A CRITICAL 1

Outstanding Teacher of Adults: A Critical Review of Exceptional Teaching Professionals

Ivy Garcia, Zachary Oppenheim, and Teresa Phoenix

University of South Florida

Author Note

Ivy Garcia, College of Education, University of South Florida; Zachary Oppenheim, College of

Education, University of South Florida; Teresa Phoenix, College of Education, University of

South Florida.

Correspondence concerning this article should be addressed to Zachary Oppenheim,

Department of Student Life and Engagement, University of South Florida, 140 7th Ave South, St.

Petersburg, FL 33701.

E-mail:zpo@mail.usf.edu
Running Head: OUTSTANDING TEACHER OF ADULTS: A CRITICAL 2

Abstract

Through a face to face interview with two outstanding teachers of adults, the case for the

importance of understanding adult learners is presented. Through this investigation, aspects of

the ideal adult classroom are offered and analyzed for critical review. Comparisons are drawn

between the teaching professionals and the work of Jerold Apps, Michael Galbraith, and others.

The argument for the andragogical approach to the adult classroom is explored and contrasted

with the constraints of the modern online classroom. Finally, a presentation of the experts’

observations, insights, and recommendations promote the positive transformation for all

educators of adults.

Keywords: adult education, outstanding teacher, model classroom, online education


Running Head: OUTSTANDING TEACHER OF ADULTS: A CRITICAL 3

Outstanding Teacher of Adults: A Critical Review of Outstanding Teaching Professionals

Learning is a universal element of the human experience. We are social beings, at times

we are students, at times we are teachers, and in exceptional moments we are simultaneously the

teacher and the student. We have all had outstanding teachers at some point in our education, a

teacher that was truly inspirational, life changing, motivational, or who simply knew us better

than we knew ourselves. They were able to share their perspective and enjoy watching us grow

into our new knowledge. An outstanding teacher causes a transformation within a student, they

are able to develop a personal understanding or create a revelation of the subject matter that the

learner was previously unable to see.

As our group began formulating questions and brainstorming aspects of outstanding

teachers we quickly arrived at one conclusion: Dr. Carlos Tasso de Aquino was our first choice

teacher of adults to interview for this project. Ivy Garcia worked with Dr. De Aquino in Brazil

on a marketing project for Schiller International University (SIU). Shortly thereafter Dr. De

Aquino joined SIU as Director of the Business Programs at the Florida Campus. Ivy visited Dr.

De Aquino to request his help with the project and briefly explain its purpose, he wholeheartedly

agreed to participate. Three days before the interview, Dr. De Aquino was provided with the set

of questions to be addressed during the interview. The interview took place on June 10, 2010 in

his office at SIU.

Upon arrival to the interview, Dr. De Aquino introduced Dr. Angela Picard Carney, the

most recent faculty acquisition at SIU, and suggested her participation in the project due to her

vast experience in the teaching field and her involvement with adult learners. He had already

provided her with the questions our group had sent to him in order to prepare for the interview.

The individual interview became a group interview, where both professors were interviewed
Running Head: OUTSTANDING TEACHER OF ADULTS: A CRITICAL 4

simultaneously, using a directive style. We relied upon our own questions to obtain the

information required for the project. During the interview we discussed each teacher’s particular

qualifications, asked them to explain methods and techniques, and to describe a time that

required problem-solving skills, adaptability, leadership, conflict resolution, multi-tasking,

initiative, and stress management. Their responses required not only reflection, but also

organization.

Interview with Dr. De Aquino

Dr. De Aquino was born and raised in Brazil. He obtained a Bachelor of Science in Civil

Engineering at the Federal University of Rio de Janeiro in Brazil. He also earned a Master of

Science in Structural Engineering at George Washington University in Washington, DC. He

continued his education by earning a Doctor of Science at the University of São Paulo, Brazil.

He also completed a Post-Doctoral degree in Mechanical Engineering at the State University of

Campina in Campina, Brazil. Most recently he has started, but not yet completed another Post-

Doctoral degree in Entrepreneurship at the State University of Campina in Campina, Brazil.

Dr. De Aquino started his career in the field of engineering, but later discovered that his

true interest was in business. He transitioned to the business world and focused mainly on the

psychological approaches of management. While working as an administrator at the School of

Business in São Paulo, he was responsible for the quality of the business program. Through his

involvement in working though student concerns, his interest in teaching awakened. The

behavior and diversity of students in the business program became an issue of interest to him,

and the desire to provide adequate education turned into a priority. His curiosity motivated him

to learn more about this matter and in turn he extensively researched methods in adult education.

As a direct result of his tireless endeavor and newly developed skill set, in 2008, he published a
Running Head: OUTSTANDING TEACHER OF ADULTS: A CRITICAL 5

textbook, How to Learn: Andragogy and Learning Skills in Brazil’s official language,

Portuguese.

Some of his areas of expertise include: management of educational organizations,

development of partnerships, alliances and new businesses, cross cultural management,

entrepreneurship, and innovation. He has administrative and marketing experience, academic and

instructional experience, as well as extensive research and bibliographical productions.

Additionally, he is actively involved in the community and participates on a variety of boards of

examiners.

Dr. De Aquino was invited to be the Dean of the Business School of São Paulo, Brazil.

He was in charge of assuring the quality of the program, not teaching. The school provided a

different style of courses than the typical university in Brazil, the classes were taught in English

instead of Portuguese, the language of the country. The school was in the process of

implementing a new system; sadly, the professors remained extremely traditional and conducted

their classes utilizing a lecture format. Through this antiquated method, students’ expectations of

a superior business education were not being fulfilled. The students would complain about being

treated like children, being ordered around, and never having their professional and life

experiences taken into consideration. The students wanted more interaction in the classroom, to

learn more from each other, and to develop tools they could utilize in their future careers. These

complaints were brought to Dr. De Aquino’s attention, which made him think about the

importance of better understanding the adult learner. Dr. De Aquino saw a perplexing challenge,

“The adult learner is very different from the student coming out of high school, as well as, the

undergraduate and graduate students” (Garcia, 2010). Dr. De Aquino continues to describe his

belief that the focus of education should be learning; though, for many others it is teaching.
Running Head: OUTSTANDING TEACHER OF ADULTS: A CRITICAL 6

“I got involved in teaching because I’m selfish,” Dr. De Aquino says—with a smile on

his face, he proclaims, “I do not enter a relationship if I’m not going to benefit from it” (Garcia,

2010). He believes that teachers not only have the opportunity to share their knowledge and

experiences, but should also learn from their students. For him, the sublime experience is the

learning, and he assures us that he is well versed in learning. When students share their

experiences, frustrations, and expectations, he learns from them. He enjoys this learning

partnership and uses the information provided by the students to identify areas of research

opportunity.

Dr. De Aquino’s experience in teaching began approximately twelve years ago when he

was invited to teach Master’s and Doctoral level courses in engineering at the School of

Mechanical Engineering at the State University of Campinas. In 2003, he continued his work by

developing a post-doctorate program for the State University of Campinas’ School of Medicine.

Following this, he became a Professor at Metropolitan Integrated College of Campinas’ School

of Business and School of Education where he was responsible for activities in the undergraduate

program in Business Administration, the undergraduate program in Accounting, the graduate

program in Education, the graduate program in Environmental Management and Sustainability,

the graduate program in Social Responsibility and the Executive MBA program.

He held this position for two years before becoming an adjunct professor at the Fleming

Higher Education Society where he taught business administration courses. At the same time he

was also teaching business courses at the Institute for the Higher Education of Itapira and MBA

courses at the Center for Research and Business São Leopoldo Mandic. This included advising

students and maintaining a role as the head of the Research Committee for two semesters. From

2004 to 2008, Dr. De Aquino was at the Trevisan Business School in São Paulo, Brazil where he
Running Head: OUTSTANDING TEACHER OF ADULTS: A CRITICAL 7

worked as both a Graduate and Undergraduate professor for Business Administration and Sports

Medicine focusing on entrepreneurial business and strategy plans. During this time he also was

an invited lecturer at Instituto Wanderley Luxemburgo, where he lectured on marketing and

management as it pertained to their Sports Management program. He actively participated in this

endeavor until 2009. Dr. De Aquino also spent time at The Armando Alvares Penteado

Foundation through 2008 as a Professor in the Undergraduate school of Busines, Undergraduate

School of Hospitality and the Graduate division of the School of business. He focused on

Management models, strategy and organizational and business behavior. He was also presenting

on learning skills and leadership at the Business School São Paulo during this time.

In 2008, Dr. De Aquino joined the team at Schiller International University in Largo,

Florida as a professor in the School of Business. He is currently teaching Organizational

Behavior, Business Statistics, Multinational Business Management, Entrepreneurship and New

Ventures, Small Business Management, Introduction to International Business and two capstone

courses: Comprehensive Business Management Seminar and Seminar in Business Policy, for

Undergraduate and Master’s level programs in International Business, in Hotel and Tourism

Management and in Management of Information Technology.

Schiller International University is a private for-profit university that operates campuses

in five countries within Europe and North America. Students are allowed to seamlessly transfer

to any campus without academic penalty. The university believes that this international

methodology provides, “not only an exemplary universal education, but vital personal and

cultural development as well” (Schiller International University, 2010). Since inception in 1964,

Schiller International University has educated over 20,000 students representing more than 100

countries.
Running Head: OUTSTANDING TEACHER OF ADULTS: A CRITICAL 8

Dr. De Aquino is currently the Director of Business Programs. He describes his current

duties as varied and all encompassing. He is responsible for maintaining and improving the

educational process, faculty and student relations, and furthering the business school’s

commitment to research, writing, and scholarship. Dr. De Aquino is also responsible for assisting

in the recruitment and placement of prospective students as well as understanding current

students needs while guiding and supporting the faculty in meeting student requests. Dr. De

Aquino supervises over 35 faculty members as well as advisors for both undergraduate and

graduate students.

Dr. De Aquino’s teaching has been affected by the new monthly teaching system that

Schiller International University has adopted. When he was originally hired, he was contracted to

work at a traditional American university utilizing the typical fall, spring, and summer semester

schedule. Each semester offered a plethora of available classes for the students as well as for

faculty members to teach. Now, SIU offers monthly classes that follow a strict curriculum and

neither students nor teacher have the liberty to select the classes to take or teach. He is now

restricted to teaching the courses that are required by the university to fulfill the accreditation

regulation so the students complete the mandate by law.

Interview with Dr. Carney

Dr. Angela Picard Carney, Ph.D. was born and raised in a rural area in the United States.

She is a first generation college graduate in her family. She attended East Carolina University in

Greenville, North Carolina and obtained a Bachelor of Science degree in Health Administration.

She continued to work for about 10 years in Health Practice and Medical Records. Pursuing her

own educational development, Dr. Carney attended Florida A&M University in Tallahassee,

Florida where she acquired her Master of Arts degree in Adult Education. Dr. Carney also
Running Head: OUTSTANDING TEACHER OF ADULTS: A CRITICAL 9

worked in the Health Information program and later became the Director of the program. Later

she moved on to the University of Florida in Gainesville where she completed a Certificate in

Educational Leadership. She continued her education and earned her Doctorate in Educational

Leadership at Barry University in Miami, Florida. Dr. Carney has vast experience, over 20 years,

working as a Health Information Management educator in two and four year colleges; she has

developed expertise in curriculum planning and design, student recruitment and advisement, and

accreditation compliance.

Dr. Carney’s first encounter with teaching was after 10 years of working in the medical

field, while pursuing her Master’s degree in education. Dr. Carney was able to take what she was

learning in the classroom and directly put it into practice in the real world. She soon recognized

the importance of quickly having the opportunity to practice what is learned. She also realized

that each educational environment is as different as the students who make it up and that in order

to be successful each student must be taken into consideration when implementing a program at

a university.

Dr. Carney has experience with many types of students. The first university she attended

was in a rural area with a predominantly black student population. She describes the student

body as having a job-mindset; they wanted to learn only what they needed to know to perform

their job. The second university was a more traditional four year university in which she saw a

significant contrast in the student body. The students had a career mindset, they wanted to learn,

grow, and become professionals. Dr. Carney’s career was driven by the desire to provide

students with the opportunity to experience learning the theory in a classroom and putting it into

practice in the real world before graduation. She sees this real world, outside the classroom,

learning essential to any student’s development. However, it could only be accurately


Running Head: OUTSTANDING TEACHER OF ADULTS: A CRITICAL 10

implemented if teachers recognize the importance in identifying different populations and

consider their diverse backgrounds, interests, and experiences.

Dr. Carney got involved in teaching because she felt that she knew something that she

could share and save the next generation the burden of having to figure out everything on their

own as she had done. She felt that students were not exposed enough to the real world learning

experiences. She was intrinsically inspired to support students while they linked the practice in

the real world to the theory learned in the classroom.

Dr. Carney most recently taught at Western Governors University in Salt Lake City,

Utah. She is a Program Coordinator for the Bachelor of Science for Health Informatics degree.

Western Governors University was created through a collaborative effort between the governors

of 19 states. Western Governors University strives to “improve quality and expand access to

post-secondary educational opportunities by providing a means for individuals to learn

independent of time and place and to earn competency-based degrees and other credentials that

are credible to both academic institutions and employers” (Western Governors University, 2010).

The website continues to describe that Western Governors University is designed to fit within the

schedule of any working professional, currently the university serves about 19,000 students in all

50 states.

Dr. Carney’s experiences in teaching have spanned a twenty year period in a variety of

institutional settings. Her primary field of expertise has been in Health Information Systems

(HIM). Dr. Carney spent her early years at Florida A & M University as a faculty member and

Clinical Coordinator. She spent the next three years operating as a Program Director for Regis

University and St. Petersburg Junior College. She returned to teaching in 1999 as an adjunct

instructor for St. Petersburg (Junior) College specializing again in Health Information studies. In
Running Head: OUTSTANDING TEACHER OF ADULTS: A CRITICAL 11

2000, she became Program Director over several platforms at St. Petersburg College which

included Health Information Management, Medical Coder certification and Healthcare

Informatics. Dr. Carney moved to Western Governors University in 2009 where she continued as

a Program Director for Health Informatics. She is currently serving as an independent consultant

for Schiller International University and is assisting with development of course syllabi for new

health programs that will be launching this fall. Due to her involvement in the endeavor, she is

not actively teaching courses at this time. In addition to these responsibilities, Dr. Carney

currently serves on the Commission on Accreditation of Health Informatics and Information

Management Education as an accreditation site surveyor and panel reviewer.

Dr. Carney’s work has been published at least 19 times in a variety of publications some

of which include Strategic Finance Magazine, the Journal of the American Health Information

Management Association, Opus Communications and many more. She has also presented or co-

presented throughout her career extensively on educational and healthcare related topics at the

university level. Dr. Carney’s development and delivery of educational training coursework both

online and in the traditional classroom successfully lead her towards the conversion of face to

face curriculums in HIM to complete online programs for St. Petersburg College in 2008. She

has served on an Accreditation commission, procured million dollar grant funds and served as a

Project manager on a college-wide faculty in-service event.

Dr. Carney shared her belief in a participatory approach to education. She believes in

following a more structured curriculum with specific content as opposed to a more open design.

This seems to align her more closely with traditional methods of teaching which is possibly

derived from the necessity of practical knowledge in the field of Health Information

Management. After 10 years of practice in the field, she believes that theory should be combined
Running Head: OUTSTANDING TEACHER OF ADULTS: A CRITICAL 12

with practice and that knowledge should come from that experience. She does not believe in

teaching simply for the purpose of testing and feels a more transitional approach to a set

curriculum is in order. This aligns Dr. Carney with a more progressive philosophy on teaching,

but she holds onto a great deal of behaviorist tendencies as well.

Dr. Carney sees herself as a facilitator that wants students to assimilate and grasp the

information presented. She also believes that students must learn to be resourceful. In order to do

this, they must keep current and grow through professional associations, memberships and

advisory committees. She views education as an exchange of information and expects a

collaborative effort by both instructor and learner. This is accomplished through auditory, visual

and kinesthetic behaviors during lessons. Dr. Carney also focuses on the need for developing

strong critical thinking skills as this is a highly sought after commodity in the business world.

Dr. Carney, as the newest faculty member at SIU will also be affected by the new

monthly system as described in relation to Dr. De Aquino. Classes are scheduled to be five

weeks in duration with meetings Mondays through Thursdays. Due to her background working at

traditional colleges and universities, her usual curriculum development style will have to be

adjusted to fit the university’s new requirements and needs, and at the same time, must comply

with accreditation requirements. In addition to the nontraditional schedule, all faculty members

at SIU are required to expand their online course load because of the added weight placed on

online courses in order to increase student enrollment/ recruitment and facilitate their attendance.

Analysis

Dr. Carney did not express any preferred educational model by name, but she seemed to

be in agreement with Dr. De Aquino regarding the use of Experiential Learning methods in the

classroom. The Experiential Learning theory is a four-stage cyclical theory of learning that
Running Head: OUTSTANDING TEACHER OF ADULTS: A CRITICAL 13

combines experience, perception, cognition, and behavior (Learning Theories Knowledgebase,

2010). Through these cycles, transformative knowledge is created via the experience. Dr. De

Aquino’s belief that knowledge is gained in part through the application of real world experience

is a recognized part of this model.

In addition to this, Drs. Carney and De Aquino agree that there is a place for parts of the

Multiple Intelligence model in their classrooms as well. This model is based on the idea that

there are a minimum of seven ways in which people can learn. These ways include but are not

limited to linguistics, visual and spatial abilities, auditory, interpersonal and intrapersonal

abilities, and kinesthetic energies (Learning Theories Knowledgebase, 2010). Dr. Carney makes

particular reference to kinesthetic learning in her interview and Dr. De Aquino agrees.

Drs. De Aquino and Carney are true examples of successful professionals, achieved with

great effort and sacrifice. As noted on their curriculum vitas located in Appendix C and

Appendix D, their accomplishments are extensive, in areas such as education, professional

development, academic and instructional expertise, research projects and publications, books and

articles, board participation, and community involvement.

The only potential failure that was mentioned during the interview was a generalization

made by Dr. De Aquino, while talking about the role of the student in the teaching process, Dr.

De Aquino blamed the system for creating a monster out of the student. Dr. Carney agreed and

together they explained, teachers are an essential part of the system and have turned the student

into careless individuals, detached from the real goal of learning and into mechanic individuals

concerned only about passing a class and getting a good grade. The reason why they believe that

teachers are to blame is because teachers are not taking the time to contextualize and support the

students making the connection between the classroom and the real world. The failure relies on
Running Head: OUTSTANDING TEACHER OF ADULTS: A CRITICAL 14

students not being taught how, what, and when to use the material provided. In order to

overcome this failure they recommend creating a more participative environment for the student,

to use the classroom as a lab where mistakes can be made and to leave the penalizations for when

the students are operating within the real world.

Hybrid models of course presentation were also discussed as a potential cure for a failure

of online classes. Hybrid classes involve the use of face to face meetings in conjunction with

online environments to instruct the learners. These classes generally use mixed methodology in

their delivery and provide students with the opportunity to interact with both the instructor and

other students on a one to one basis. Dr. Carney describes the challenge of transmitting

compassion, care, and personality in the online classroom. These social aspects enrich the

learning experience and help teachers and students connect. Both Dr. Carney and Dr. De Aquino

have taught hybrid courses, but still prefer the traditional face to face environment. This

preference is directly in line with the teachings of the andragogical approach. Galbraith explains

that, “The andragogical approach indicates that the teacher of adults should possess both

technical and interpersonal skills to be an effective facilitator of learning” (Galbraith, 2004, p. 8)

Drs. De Aquino and Carney agree that when teaching adults, the first day of the course is

the most important. According to accreditation standards, every course must start with a syllabus,

but it is quickly pointed out that this is a guide for the course and the syllabus is amendable as

the course progresses. It is important for the teacher to expect a diverse audience. We know our

students are all adults but we should expect a variety of age, gender, experience, culture,

language, religion, prior knowledge, and backgrounds.

Dr. De Aquino recalls a time when a colleague stormed into his office because his end of

course evaluations were drastically lower than marks he was accustomed to receiving from his
Running Head: OUTSTANDING TEACHER OF ADULTS: A CRITICAL 15

students. He continued to explain to Dr. De Aquino that he had taught this class many times

before and he used the exact same syllabus, required the same textbook, told the same stories,

and even told the same jokes as in past semesters. Dr. De Aquino calmly explained to his

colleague that he was lucky to receive such high marks for so long as he did. Each student is

different, each class is different, and each day is different, by using the same old lesson again and

again the students were not being served. The teacher must get to know the students in order to

allow significant learning and hopefully transformation to occur.

Dr. De Aquino describes actual steps for the first day that include always keeping the

purpose and subject of the class in mind, as this cannot change. The teacher must actually talk

with the students in order to open the lines of communication. The teacher must present a clear

objective for the upcoming course. Along these same lines parameters of respect and civility

must be set between the students and the teacher but also between the students themselves. If

time allows, the students should get to know each other, maybe even have them prepare bios. It’s

important to keep in mind that all groups are different and there is no magic formula. Keep

things lively by providing a mix of content that will appeal to auditory, visual, and kinesthetic

learners. This will help to alleviate a feeling of repetition and will prevent boring the class. If

appropriate try to include technology. Most importantly, always include the use of critical

thinking skills. Students should be able to make connections between authors, theories, and their

own practice.

In the interview Dr. Carney mentioned the need to invoke critical thinking skills in the

classroom. If this idea were presented to Jerold W. Apps, we are certain he would firmly agree.

In Apps’ Mastering the Teaching of Adults, Chapter 12, he reflects on the importance of

teaching and developing critical thinking skills. Jerold Apps believes that “many want to look
Running Head: OUTSTANDING TEACHER OF ADULTS: A CRITICAL 16

beneath what they are learning, to understand what the ideas really mean and the context from

which these ideas come” (Apps, 1991, p. 95). Though the process is often an unpleasant or

uncomfortable experience for the learner, it is a necessary step in developing practical strategies

and identifying goals. Apps has identified critical thinking as an obligation rather than a choice

in helping learners develop.

This directly ties in with Dr. De Aquino’s desire to “contextualize” teachers and their

courses. Through the process for critical thinking which Apps describes we can reflect on the

necessary teaching tools required to achieve these goals. His approach involves several phases

which include helping learners become aware, exploring alternatives, working through

transitions, achieving integration and helping learners take action (Apps, 1991, p. 97-98). This

particular approach is noted by the author as being closely related to “learning for

transformation” or “transformative education” (Apps, 1991, p. 95).

Dr. De Aquino further mentioned in the interview his desire to have his students

remember what he taught long term, that in essence, he wanted his teaching to “affect their lives

in some memorable way,” what he called, “life lessons” (Garcia, 2010). This same desire is

apparent in Apps’ writings. He believes that critical thinking is something that learners must

really learn through the experiences themselves and that for this reason, it is something the

learner will not soon forget. His hope is that the agony of the transition phase will develop

critical thinking skills that the learner will be able to apply in many situations in their lives. His

desire is that they will be able to use these skills well beyond any initial applications in the

classroom.

Drs. De Aquino and Carney, mentioned various times throughout the interview the need

to know the individual learners in the class in order to successfully reach the students and to
Running Head: OUTSTANDING TEACHER OF ADULTS: A CRITICAL 17

appropriately select the techniques, methods, and material to be used. They agreed that every

class is different and that it is of crucial importance to adjust these variables depending on the

circumstances encountered. Apps supports this behavior and provides the title of master to the

teachers that implement this behavior in their practice. “A key to becoming a master teacher is

the ability to adjust your teaching strategies to different situations, to varying learner needs, to

demands of different subject matter and so on”(Apps, 1991, p. 10).

Drs. De Aquino and Carney are truly two outstanding teachers. They have more

experience than our entire group combined. It is possible that their classroom environments

could be further improved through the use of humor. A funny story is easier to remember than a

story without a punch line. Also it should be noted that, “Humor can help you build relationships

with learners, and relationships between and among learners result in a learning community…

humor helps calm emotions and relax learners so they can concentrate more fully (Apps, 1991, p.

77). We believe that both Drs. De Aquino and Carney would agree that Apps provides a strong

argument for incorporating humor into the classroom.

Upon further review, Drs. De Aquino and Carney did not address concerns or methods

for correcting students’ misconceptions, habits, behaviors, or practices. Nor did they mention

techniques for providing negative feedback to difficult students or mediating conflicts that may

arise. It is possible that this is a weakness, but it is also a possibility that an hour simply was not

a long enough time to learn everything that Dr. De Aquino and Dr. Carney have learned about

teaching.

Drs. De Aquino and Carney are truly teaching professionals. They have the highest

degree available in their field and they have dedicated themselves to improve the quality of our

educational system without completely leaving the classroom. It was relieving and frightening to
Running Head: OUTSTANDING TEACHER OF ADULTS: A CRITICAL 18

hear them say that there is no specific plan to follow; there are only guidelines to support your

job as a teacher. It is reassuring and terrifying to hear that common sense is one of the best tools

any teacher can have in order to perform their job with success. Every class is different and that

you, as a teacher, have to identify your audience and adjust your teaching methods and the style

in which you present yourself to accommodate the group, and to teach with professionalism.

Drs. De Aquino and Carney left us with some final thoughts, they told us to remember

that adjusting the syllabus is very much a do-able act, do not attempt to over structure your

course work, it is important to leave space for activities of interest by the group. Communication

is the key to success. Be confident and allow your students to share their insights. Always advise

and clarify the course expectations. Let your students challenge you and the material, through set

parameters and teach them to do it with respect. Be realistic with your expectations about the

student and yourself.

Drs. De Aquino and Carney are true teaching professionals. They never dread going to

work, they embrace the challenge and transform students into scholars in the process. As future

teachers, if we also conduct our classrooms in a model of best practice that follows Drs. De

Aquino and Carney’s observations, insights, and recommendations we too we will surely be

outstanding teachers of adults.


Running Head: OUTSTANDING TEACHER OF ADULTS: A CRITICAL 19

References

Apps, Jerold W. (1991). Mastering the teaching of adults. Malabar, FL: Krieger Pub. Co.

De Aquino, Carlos Tasso E. (2008). How to Learn: Andragogy and Learning Skills. Sao Paulo,

Brazil: Pearson Education/Prentice Hall

Galbraith, M. W. (Ed.). (2004). Adult learning methods: A guide for effective instruction.

Malabar, FL: Krieger Pub. Co.

García, I. (2010). [Outstanding Teacher Interview with Drs. De Aquino and Carney/Interviewer:

Ivy Garcia]. Unpublished audio recording.

Learning Theories Knowledgebase. (2010). Multiple Intelligences Theory (Gardner). Retrieved

from http://www.learning-theories.com/gardners-multiple-intelligences-theory.html

Learning Theories Knowledgebase. (2010) Experiential Learning (Kolb). Retrieved from

http://www.learning-theories.com/experiential-learning-kolb.html

Schiller International University. (2010). About Schiller International University. Retrieved from

http://www.schiller.edu/about-schiller

Western Governors University. (2010). About WGU. Retrieved from

http://www.wgu.edu/about_WGU/overview
Running Head: OUTSTANDING TEACHER OF ADULTS: A CRITICAL 20

Appendix A

Selections Provided for Further Reading

Ellis, David. (2006). Becoming a master student. Boston, MA: Houghton Mifflin. Gardner

Reynolds, Michael (2007). The handbook of experiential learning and management education.

Oxford, NY: Oxford University Press.

Rubin, Sharon. (1988). Experiential teaching. Raleigh, NC: National Society for Internships and

Experiential Education.

Varma, Ved Prakash. (1993). How and why children fail. London: J. Kingsley.
Running Head: OUTSTANDING TEACHER OF ADULTS: A CRITICAL 21

Appendix B

Audio Recording of Interview with Drs. De Aquino and Carney

An audio recording of the interview with Drs. De Aquino and Carney in a .WAV file format is

available on Blackboard. To access the file choose course ADE6960.799C10, Groups,

Outstanding Teacher Group 3, and finally, File Exchange. The file will automatically play using

windows media player in a new window.


Running Head: OUTSTANDING TEACHER OF ADULTS: A CRITICAL 22

Appendix C

Curriculum Vitae for Carlos Tasso Eira de Aquino, Ph.D.

Carlos Tasso Eira de Aquino, Ph.D.


4001 Mermoor Dr
Palm Harbor, Florida 34685
(727) 466-7811 carlos.tasso.sp@gmail.com

Areas of Expertise

Management of Educational Organizations


Development of Partnerships, Alliances and New Businesses
Cross Cultural Management
Entrepreneurship and Innovation

Administrative and Market Experience

Schiller International University, Largo, Florida, USA

Position
2008 to present Director of Business Programs at the Florida Campus
Responsible for maintaining and improving the educational process, the faculty and student
relations, and furthering SIU Business School’s commitment to related research, writing and
scholarship. His specific professional duties include reviewing and updating current programs
and developing new programs for Schiller in the Business arena; guiding and supporting the
Business faculty in SIU’s educational mission; interfacing with staff and faculty to ensure
effective communication; mentoring and counseling students in the Business area; assisting in
the recruitment and placement of prospective students; understanding student needs and
guiding and supporting the Business Faculty in meeting those needs; and promoting individual
and faculty scholarship and publication.

He has as direct reports the advisors of graduate and undergraduate students, and over 35
faculty full-time and adjunct faculty members. During this first year with Schiller, a myriad of
professional and academic contacts and partnerships have been pursued, among which the
following are noteworthy: Lake Forest Business School, University of Baltimore, Towson
University, University of Minho (Portugal), Superior School of Marketing and Advertisement
(ESPM – Brazil), Business School São Paulo (Brazil), Harvard Business Publishing, Edexcel – A
Pearson Company (UK), Universidad International (Mexico), Peruvian University of Applied
Sciences(UPC – Peru), Morgan State University, Berlin School of Economics (Germany), Brock
University (Canada)
Running Head: OUTSTANDING TEACHER OF ADULTS: A CRITICAL 23

Business School São Paulo – BSP, São Paulo, Brazil – A Laureate International Inc. University

Position
2006 Academic Director
2006 to 2007 Dean
2007 Executive Director

Responsible for recruiting and evaluating faculty, reviewing and updating all MBA and executive
programs, contacting and developing new international partnerships with other business
schools, and coordinating relationships with other Business Schools partners such as: Suffolk
University (USA), Lake Forest Business School (USA), University of Toronto (Canada), Schiller
International University (USA and Europe), University of Pretoria (South Africa), University of
Iowa (USA), University St. Gallen (Switzerland). He represented BSP to the Brazilian Ministry of
Education. He also represented the school to AACSB, the EMBA Council and other accreditation
organizations, such as ANAMBA, the Brazilian Association of MBA Business Schools. Dr.
DeAquino has developed and presented courses in the areas of Learning Skills, Organizational
Behavior, Leadership, Corporate Strategy and Entrepreneurship. As Executive Director, he was
also accountable for the areas of Marketing and Sales, where he performed a complete re-
structuring.
While in BSP, he had as direct reports the Director of the MBA, the Director of the EMBA, four
Directors of Centers of Excellence (Entrepreneurship, Strategy, International Business, and
Leadership and Human Behavior), three Marketing managers, two Sales managers, the
Registrar, 50+ staff member and 100+ faculty members, full time and adjuncts.

Round Robin – Entrepreneurship and Innovation, São Paulo, Brazil

Position
2003 to 2006 Founder and Executive Director
2007 to 2008 Executive Director
Responsible for developing training programs for clients and companies on topics such as:
Conflict management, Leadership and Change, Sales in the Medical Industry, The 5S
Methodology, Creating Small Businesses in the Technology Industry, and How to Become an
Entrepreneur Professor. He created business tools to improve clients’ performance, and
managed the company and its identification of clients, customers, and vendors, development of
market-entry strategies, definition of offered products and services, and recruitment, formation,
and development of consultants.

The Software Technology Institute - ITS, São Paulo, Brazil

Position
2002 to 2003 Director of Entrepreneurship Programs
Responsible for the prospection, discussion and development of alliances and partnerships with
companies and organizations that function as venture capitalists and private equity investors to
provide funding for the incubated and accelerated ventures in ITS. He was also responsible for
the development of programs that disseminate the entrepreneurship culture and the definition
and development of an entrepreneurship environment for the incubation and acceleration of
new ventures and enterprises in the IT sector of the Brazilian economy.
Running Head: OUTSTANDING TEACHER OF ADULTS: A CRITICAL 24

The UNICAMP Foundation, State University of Campinas, São Paulo, Brazil

Position
2000 to 2002 Director of Alliances and Partnerships
Responsible for creating, developing and managing the UAE – Office for the Support of the
Entrepreneur (Unidade de Apoio ao Empreendedor), an office responsible for the dissemination
of entrepreneurship in the University environment, and the community surrounding the
University. He was in charge of the prospection, discussion and formatting of alliances and
partnerships with companies and organizations from the private sector, such as Nortel
Networks, UNIBANCO Bank, The Motorola Foundation, The CPqD Foundation (telecom
industry), as well as with agencies and organizations from the public sector (federal, state and
local government) and the third sector.

2001 to 2002 Director of the “Energia Brasil” Program


“Energia Brasil” was a program developed by the federal government in Brazil to deal with the
efficient usage of electric power by small and medium size enterprises. Dr. DeAquino was
formally assigned to be its director for the entire state of São Paulo that is responsible for 45%
of Brazil’s GDP. His responsibilities included recruiting and training a team to be in charge of
disseminating the values of the program to entrepreneurs and businessmen, the development
of all material for training and disseminating the program in the state of São Paulo, and
implementation and control of the quality of the program. He was also invited to deliver
lectures about the program across the country.

DPaschoal – An Automotive Corporation, Campinas, Brazil

Position
2000 Special Advisor to the CEO
2000 Director of Alliances, Partnerships and New Businesses
Responsible for the development and coordination of new businesses and Internet ventures,
including the following dimensions of the businesses: strategic planning and implementation,
operational supervision and implementation, and identification of vendors, market situation and
competition. He also developed alliances and partnerships for the corporation, controlled
investments in new ventures, and conducted negotiations for the closure of businesses that
were unprofitable for the corporation. Dr. DeAquino was also accountable for auditing costs and
expenses in the Internet businesses belonging to the corporation and for the assessment of
performance of those ventures using Balanced Scorecard tools.

Thompson Management Horizons do Brasil, São Paulo, Brazil

Position
1999 to 2002 Senior Consultant in Strategic Corporate Services
Responsible for the development and coordination of consulting projects in the following areas:
strategic planning and implementation, operational supervision and implementation, and
identification of vendors, market situation and competition. He was also responsible for the
prospection and development of tailor-made solutions for clients such as Bandag, Honda and
UNIMED – a Brazilian Health Insurance Company. Dr. Tasso also played an important role in
Running Head: OUTSTANDING TEACHER OF ADULTS: A CRITICAL 25

various projects like: Development of a data base for monitoring new opportunities in emergent
markets within Brazil; Definition and development of procedures and manuals for the
implementation of a “paperless office” culture in a global corporation in the automobile
industry; Implementation of a total quality program in a global corporation in the heavy
mechanical industry; Definition and implementation of BSC procedures for monitoring the
performance in a multinational company of the automobile industry; and Implementation of e-
commerce and e-business Internet portals for a Brazilian automobile parts corporation

2002 to 2003 Senior Consultant in Small Business Management


Responsible for the development of training and tools for the management of small business in
various sectors of Brazilian economy and also participated in the Thomson Program for the
Development of New Consultants as the lecturer in the Small Business Management module.

Pearson Education Brazil, São Paulo, Brazil

Position
2006 to 2008 Technical Reviser and Translator
Responsible for the Brazilian version of books in the areas of Strategy and Negotiation

2007 Author and Consultant


Developed works in the areas of Adult Education, Generational Cohorts and their impact on
students’ involvement in the classroom, and Andragogy, including the book How to Learn:
Andragogy and Learning Skills, published in 2008.

The McGraw-Hill Interamericana, São Paulo, Brazil

Position
2006 to 2008 Technical Reviser and Translator
Responsible for the Brazilian Version of various books in the areas of Organizational Behavior,
Management and Business Administration

Cengage Thomson Learning Brazil, São Paulo, Brazil

Position
2006 to 2008 Technical Reviser and Translator
Responsible for the Brazilian Version of various books in the areas of Business Administration
and Entrepreneurship

People Computing and Education, Campinas, Brazil

Position
2003 to 2006 Consultant, Business and Leadership Programs Developer
Responsible for the development of tailor-made training programs in Entrepreneurship,
Leadership and Management for College Students, Management in an Entrepreneurial Fashion,
Entrepreneurship and Management for Technical Schools, and Learning Skills for Technical
Schools.
Running Head: OUTSTANDING TEACHER OF ADULTS: A CRITICAL 26

Education

2003 - 2004 Post-Doctorate in Entrepreneurship (incomplete)


State University of Campinas – UNICAMP, Campinas, Brazil

1998 - 2000 Post-Doctorate in Mechanical Engineering (Fracture Mechanics and Fatigue)


State University of Campinas – UNICAMP, Campinas, Brazil

1993 - 1997 Doctor of Science (research developed at University of Tennessee at Knoxville, TN,
USA)
University of São Paulo - USP, Sao Paulo, Brazil

1983 - 1984 M. Sc. in Structural Engineering


George Washington University - GWU, Washington, DC, USA

1977 - 1981 B. Sc. in Civil Engineering


Federal University of Rio de Janeiro - UFRJ, Rio De Janeiro, Brazil

Academic and Instructional Experience

Schiller International University, Largo, Florida

Position
2008-Present Professor

Professor in the School of Business, responsible for teaching Organizational Behavior, Business
Statistics, Multinational Business Management, Entrepreneurship and New Ventures, Small
Business Management, Introduction to International Business and two capstone courses:
Comprehensive Business Management Seminar and Seminar in Business Policy, for
Undergraduate and Master level programs in International Business, in Hotel and Tourism
Management and in Management of Information Technology. Also serves as member of
Master’s degree Oral Exam Committees and a member of the Institutional Effectiveness
Committee and Program Review Committee (see administrative experience)

Business School São Paulo – BSP – São Paulo, Brazil

Position
2006 to 2008 Professor

Professor in the School of Business, responsible for teaching Learning Skills, Organizational
Behavior and Leadership in MBA programs, presented in both English and Portuguese, and also
served as a member of MBA degree exam committees and Dean, Executive Director and
Academic Director (see administrative experience).
Running Head: OUTSTANDING TEACHER OF ADULTS: A CRITICAL 27

The Armando Alvares Penteado Foundation– FAAP – São Paulo, Brazil

Position
2004 to 2008 Graduate Professor, School of Business
2006 to 2008 Undergraduate Professor, School of Business
2006 to 2008 Undergraduate Professor, School of Hospitality

Professor in the School of Business and School of Hospitality, responsible for teaching in both
the graduate and undergraduate programs, and also served as a member of Bachelor and
Master’s degree exam committees. In the undergraduate programs in Business Administration
and Hospitality, he taught course in Supply Change Management, Introduction to Management,
Introduction to Business, and Small Business Management. In the graduate program in Business
Administration and in the EMBA program, he lectured Organizational Behavior, Skills
Development, Contemporary Management Models, Corporate Strategy, and Business Policy.

IWL – Instituto Wanderley Luxemburgo, São Paulo, Brazil

Position
2007 to 2009 Invited Lecturer

In the Marketing and Management Module of the Sports Management program, he taught
courses on International Sports Management, Business Plan and Strategic Management of
Sports Organizations.

Trevisan Business School, São Paulo, Brazil

Position
2004 to 2007 Undergraduate Professor, School of Business
2006 to 2008 Graduate Professor, School of Business

Professor in the School of Business, responsible for activities in the undergraduate and the
graduate programs in Business Administration, the MBA program and the graduate program in
Sports Management. In the Business Administration undergraduate program, he taught courses
in. He also advised students in their final projects and served as a member of the Evaluation
Committee of Final Projects in more than 15 instances and as member of the Evaluation
Committee of Research Projects (PRINT), in over 20 opportunities. In the Business
Administration graduate program and in the MBA program, he taught courses in
Entrepreneurship and New Ventures, Contemporary Management Models and Organizational
Behavior. In the Sports Management graduate program, he taught courses on Entrepreneurship
and Business Plan and Strategy in Sports Organization, and also served as a member of the
Board of Examiners for more than 20 candidates. He was also considered to be the faculty
member with the best performance for two consecutive semesters.
Running Head: OUTSTANDING TEACHER OF ADULTS: A CRITICAL 28

Center for Research and Business São Leopoldo Mandic – Campinas, Brazil

Position
2004 to 2005 Adjunct Professor, School of Dentistry
Adjunct Professor in the School of Dentistry, responsible for teaching the following courses in
the MBA program for Professionals in Health Services: Entrepreneurship, Business Models and
Strategic Management.

Institute for the Higher Education of Itapira – IESI – Itapira, Brazil

Position
2004 to 2005 Adjunct Professor, School of Business
Adjunct Professor in the School of Business, responsible for teaching the following courses in the
Business Administration undergraduate program: Organizational Culture and Development,
Process Management, Ethics and Social Responsibility and Business Negotiation. He also advised
students in their conclusion projects and served as the Head of the Research Committee for two
consecutive semesters.

Fleming Higher Education Society – Campinas, Brazil

Position
2004 to 2005 Adjunct Professor, School of Business
Adjunct Professor in the School of Business, responsible for teaching the following courses in the
Business Administration undergraduate program: Business Communication, Skills Development,
Entrepreneurship, Information Theory and Management of Information Systems. He also served
as a member of the Board of Examiners for more than 15 candidates.

Metropolitan Integrated College of Campinas – METROCAMP – Campinas, Brazil

Position
2003 to 2005 Professor, School of Business
2004 to 2005 Professor, School of Education
Professor in the School of Business and in the School of Education, responsible for activities in
the undergraduate program in Business Administration, the undergraduate program in
Accounting, the graduate program in Education, the graduate program in Environmental
Management and Sustainability, the graduate program in Social Responsibility and the Executive
MBA program. He taught courses on Entrepreneurship, Creativity, Innovation & Knowledge
Management, Marketplace & Education and Corporate Strategy in both undergraduate and
graduate levels, and also advised students in their graduation projects.

State University of Campinas – UNICAMP – Campinas, Brazil

Position
2003 to 2004 Researcher, School of Medicine
Researcher at the Center for Studies in Biomedical Information Systems of the School of
Medicine, developing research for a second post-doctorate program in Entrepreneurship in the
Running Head: OUTSTANDING TEACHER OF ADULTS: A CRITICAL 29

Medical and Healthcare Environments and Businesses, under the mentorship of Dr. Renato
Sabbatini.

1998 to 2000 Visiting Professor and Researcher, School of Mechanical Engineering


Visiting professor and researcher at the School of Mechanical Engineering, being responsible for
teaching M.Sc. and Ph. D level courses in Fracture Mechanics, Advanced Fracture Mechanics and
Fatigue of Materials, and for developing research for his post-doctorate program in Fracture
Mechanics in the Ductile-to-Brittle Transition Region of Ferritic Steels, under the mentorship of
Dr. Itamar Ferreira, Ph.D.

Languages

English Spanish Portuguese

Computer Skills

Microsoft Office Suite ERP Software

Professional Development

1994 - 1995 International Research Fellow -- Completed courses in Engineering Mechanics and
Applied Sciences and developed research in the field of Fracture Mechanics
University of Tennessee at Knoxville, TN, USA
2000 Development of Business Consultants.
Thompson Management Horizons do Brasil, TMH, Brazil
2001 Quality Management Control.
State University of Campinas – UNICAMP, Campinas, Brazil
2001 Development of Entrepreneurs in Technology – Empretec .
Brazilian Service for the Support of Small Business, SEBRAE, Brazil (licensed by UN)
2001 Development of Facilitators for the Young Entrepreneurs Program.
Brazilian Service for the Support of Small Business, SEBRAE, Brazil
2002 Entrepreneurship and Leadership.
Brazilian Stock Market Institute, IBMEC, Rio De Janeiro, Brazil
2003 Training the Trainers for Distance Learning Education.
The EDUMED Institute, Brazil
2003 Starting a Successful Small Business.
Brazilian Service for the Support of Small Business, SEBRAE, Brazil
2004 Development of Facilitators for the Intel’s Education for the Future Program in Brazil.
The BRADESCO Bank Foundation, Brazil
2007 Microsoft Project 2002
People Computing and Education, PEOPLE, Brazil
2009 Fired Up or Burned Out? Teaching Strategies to Help First-Year Seminar Instructors
Rekindle Their Enthusiasm.
Wadsworth/Cengage Learning, USA
2009 E-learning Study Skills: Keeping yourself and your students ahead of the curve!
Running Head: OUTSTANDING TEACHER OF ADULTS: A CRITICAL 30

Wadsworth/Cengage Learning, USA


2009 So, What Do Learning Styles Have To Do With Actual Learning?
Wadsworth/Cengage Learning, USA
2009 Raising the Bar: Lower Expectations and Higher Learning
Wadsworth/Cengage Learning, USA
2009 Unlocking the Possibilities of Content Area Readings in a College Success Course
Wadsworth/Cengage Learning, USA
2009 Making Horses Thirsty: Understanding Motivation to Learn
Wadsworth/Cengage Learning, USA
2009 Increasing Student Involvement in the Classroom
Wadsworth/Cengage Learning, USA
2009 Does OB Really Matter?
McGraw-Hill, USA
2009 A Global Economic Crisis Need Not to Be a Classroom Crisis
Wadsworth/Cengage Learning, USA
2009 Innovative Ideas and Best Practices in Teaching Intro to Business Online
Wiley, USA
2009 The Millennial Student: How Today’s Students Learn
Wiley, USA
2009 Understanding the Financial Crisis and the Impact on Contemporary Business
Wiley, USA

Practitioner Experience and affiliation

2008 to Present Regional Academic Reviewer (USA) – IQEF – International Quality Educational
Foundation

2004 to Present Certified PhD Adviser – Brazilian Ministry of Education and CNPq (National Council on
Research and Development)

2004 to Present Certified M.Sc. Adviser – Brazilian Ministry of Education and CNPq (National Council
on Research and Development)

2006 to 2008 Member Representative (Business School São Paulo) to the EMBA Council

2006 to 2008 Member Representative (Business School São Paulo) to AACSB

2007 to 2008 Member Representative (Business School São Paulo) to ANAMBA (Brazilian
Association of MBA Business Schools)

2008 to Present Full Member of MBA Oral Examination Committee - Schiller International University

2008 to Present Full Member of Academic Committee - Schiller International University

2008 to Present Full Member of Academic Leadership Committee - Schiller International University

2008 to Present Full Member of Program Review Committee - Schiller International University
Running Head: OUTSTANDING TEACHER OF ADULTS: A CRITICAL 31

Awards

2009 Honorary Faculty Member of the National Honor Society ALPHA BETA KAPPA, USA

2009 Full Member – Schiller International University Honor Society, Florida Chapter, USA

1994 Sponsorship for PhD Research in a Foreign Country, CAPES / IPEN - Institute for
Energy and Nuclear Research, Brazilian Federal Government, Brazil

1993 IVP Prize - International Visitor Program, USIA - United States Information Agency,
USA

Research and Bibliographic Production

Research Projects

2005 - 2007: Learning Skills and Adult Education


The university culture differs a lot from the environment where professionals that enter or
return to higher education are used to deal with in their daily work routines. This project
created tools and an approach to provide students starting undergraduate and graduate
programs with a rich experience that would help them to overcome all obstacles faced by them,
through the development of fundamental skills for the achievement of success in their new
college life and professional careers. Embedded in this project, there was an intrinsic goal of
understanding better how adults learn and preparing a series of lectures to become a program
to address students pursuing a university degree. The final product was a book written by Dr.
DeAquino and published in 2008, in Brazil, by Pearson Education, with the title “How to Learn:
Andragogy and Learning Skills” (in Portuguese) This project involved two different educational
institutions, Trevisan Business School and Business School São Paulo and was partially
sponsored by Pearson Education Brazil.

2005 – 2006: Entrepreneurship for Technical Schools and Junior Colleges


This project encompassed the definition, structuring and implementation of a tested
educational system on Entrepreneurship for students currently enrolled in technical schools
(high school level) and community colleges. The project was the result of a partnership with
People Computing and Education (Campinas, Brazil) and was based on a methodology created
by Dr. DeAquino for the development of skills and competencies in Entrepreneurship, the CHAT
Methodology.

2003 – 2005: CHAT – An Intrapreneuring Program


This project included the definition, structuring and implementation of a tested educational
system on Corporate Entrepreneurship for employees and managers and was the result of a
partnership with People Computing and Education (Campinas, Brazil). The final product of this
project was the CHAT Methodology, which approaches competencies using a traditional KSA
model (Knowledge – Skills – Attitudes) and adds an extra technological dimension.
Running Head: OUTSTANDING TEACHER OF ADULTS: A CRITICAL 32

2003 – 2004: Entrepreneurship in the Medical and Healthcare Environments and Businesses
This project included the definition, structuring and implementation of a tested educational
system on Entrepreneurship for professionals and managers of the Medical and Healthcare
industry. This project was developed with the support of the Center for Studies in Biomedical
Information Systems, State University of Campinas (UNICAMP), Brazil, as part of the research for
Dr. Aquino’s second post-doctorate.

2002 – 2004: Cells of Entrepreneurship


This project included the definition, structuring and implementation of an Entrepreneurship
program to be offered to different information Technology programs at various higher
education organizations in the State of São Paulo, Brazil. The project was the result of a
partnership with ITS (Software Technology Institute) and was sponsored with grants from
Alcatel Brazil. The final outcome has been applied ever since to various universities and colleges,
such as Mackenzie University (São Paulo, Brazil), Maua Business School (São Paulo, Brazil),
SENAC – SP (Campinas, Brazil) among others, with a great success.

2001 – 2002: Office for the Support of the Entrepreneur


This project included the definition, structuring and implementation of an office for the support
of entrepreneurial ideas borne in the UNICAMP (State University of Campinas) environment and
the surrounded community. This office had acted successfully to disseminate and maintain an
entrepreneurial culture in the academic area of the University as well as among the local society
of Campinas, Brazil, between 2002 and 2005. Tools and mechanisms were developed to put
together feasible ideas and investors, thorough the preparation of clear and reliable business
plans.

Event Organization

Secretary General of the XV COBEM – Brazilian Congress on Mechanical Engineering – 1500+


participants, 120+ staff and team reporting to him, Aguas de Lindoia, Brazil, 1999

Special Participation in Events

2009: The Lifelong Learning and the Global Marketplace


Interviewed in “Business and Careers” – Just TV – São Paulo, Brazil

2009: Higher Education and The Multimedia Generation – The MBA Connection
Invited Speaker, International Business Forum, São Paulo, Brazil, BSP – Business School São
Paulo - A Laureate International Inc. University

2009: Higher Education in the 21st Century – The Multimedia Generation and the Diversity in
the Classroom.
Invited Speaker, 7th Pearson University Forum, São Paulo, Brazil, Pearson Education Brazil

2008: Learning Skills in Distance Learning


Keynote Speaker, National Forum on Distance Learning, Brazilian Ministry of Education,
Uberlandia, Brazil
Running Head: OUTSTANDING TEACHER OF ADULTS: A CRITICAL 33

2007: Andragogy and Learning Skills


Keynote Speaker, Forum of Education, SENAC, Brazilian Ministry of the Industry and Commerce,
Anápolis, Brazil

2007: Doing Business in Brazil.


Invited Speaker, Inaugural Class of the Executive MBA, Tippie School of Business, University of
Iowa, Iowa City, IA, USA

2007: Coaching and Interpersonal Skills - Becoming a Master Professional. (in Spanish)
Keynote Speaker, Workshop on Human Resources and Career Success. Buenos Aires, Argentina,
IAE, Universidade Austral

2007: How to Learn: Andragogy and Learning Skills for Business Students.
Keynote Speaker, 5th. Pearson University Forum, Porto Alegre, Brazil, Pearson Education Brazil

2007: How to Learn: Andragogy and Learning Skills.


Keynote Speaker, 5th. Pearson University Forum, São Paulo, Brazil, Pearson Education Brazil

2006: Essential Skills for Business Success.


Keynote Speaker, II Forum of Corporate Management. Cuiaba, Brazil, Euvaldo Lódi Institute

2004: Entrepreneurship in Public Relations.


Keynote Speaker, I Forum of Public Relations. Campinas, Brazil, Catholic University PUCCAMP

2003: Entrepreneurship – The Weakest Link


Keynote Speaker, Permanent Forum on Entrepreneurship. Campinas, Brazil, State University of
Campinas

2003: Entrepreneurship Today. (in Portuguese)


Invited Speaker, Inaugural Class of the School of Computer Science and IT, São Paulo, Brazil,
University Mackenzie

2002: Entrepreneurship: The weakest link.


Moderator, Congress Habitats of Innovation, São Paulo, Brazil

2002: Entrepreneurship and Success in the IT Industry.


Moderator, II Workshop of Entrepreneurship in the 21st Century. São Paulo, Brazil, ITS (Software
Technology Institute

2001: Entrepreneurship in the University.


Keynote Speaker, I Workshop of Entrepreneurship in the 21st Century. São Paulo, Brazil, ITS
(Software Technology Institute)
Running Head: OUTSTANDING TEACHER OF ADULTS: A CRITICAL 34

Presentations and Short Courses

2009: Brazil – Culture and Business – A Cross-Cultural Management Approach


Invited Lecturer – Eckerd College, Palm Harbor, FL, USA

2009: How to Deal with Higher Education Students in the 21st Century – A Learning-Centered
Approach
Paper Presenter - IBW 7, International Business Week 7, University of Minho, Braga, Portugal

2008: Learning across Borders at Schiller International University


Invited Lecturer – IBW 6 - International Business Week 6, University of Baltimore, Baltimore,
USA

2008: Learning and Career Success


Invited Lecturer – UNIP, Paulista University, Jundiaí, Brazil

2008: Adult Education and Learning Skills


Workshop – University of Santo Andre, São Paulo, Brazil

2008: Adult Education and Learning Skills


Workshop – Federal University of Uberlandia, Brazil

2008: How to Learn: Andragogy and Learning Skills


Short Course – Week of Lifelong Learning – FAAP, São Paulo, Brazil

2007: Andragogy and the Adult Learning


Invited Lecturer, Anglo High School, Amparo, Brazil

2006: Essential Skills for Business Success


Short Course – IEL, The Euvaldo Lodi Institute, Cuiaba, Brazil

2004: How to Create and Organize a Junior Company


Invited Lecturer – Para-didactic Week – Fleming Higher Education Society, Campinas, Brazil

2004: Entrepreneurial Competences – The CHAT Methodology


Invited Lecturer – American Chamber of Commerce – AMCHAM, Young Executives Committee,
Campinas, Brazil

2004: Entrepreneurship in the Hospitality Industry


Invited Lecturer – Hospitality and Tourism Week, UNIP, Paulista University, Campinas, Brazil

2004: Entrepreneurship in Amparo


Invited Lecturer – I Amparo Business Week at UNIMED, Amparo, Brazil

2003: Entrepreneurship in the Healthcare Industry


Invited Lecturer – American Chamber of Commerce – AMCHAM, Healthcare Industry
Committee, Campinas, Brazil
Running Head: OUTSTANDING TEACHER OF ADULTS: A CRITICAL 35

2003: Entrepreneurship in the Dentistry Industry


Invited Lecturer – II Business Week –Association of Dental Surgeons, Campinas, Brazil

2003: Entrepreneurship in the Medical Industry


Invited Lecturer – Campinas Medical Center, Campinas, Brazil

2003: Entrepreneurship for Medical and Healthcare Professionals


Invited Lecturer – The Campinas Society of Medicine and Surgery, Campinas, Brazil

2003: Corporate Entrepreneurship


Invited Lecturer – Brazilian Society for the Development and Exportation of Software, Campinas,
Brazil

2002: Entrepreneurship in Engineering


Invited Lecturer – Electrical Engineering Week, University Maua, São Paulo, Brazil

2002: Cells of Entrepreneurship


Invited Lecturer – IV Entrepreneurship Week, School of Computer Science and IT, University
Mackenzie, São Paulo, Brazil

2002: Cells of Entrepreneurship


Invited Lecturer – Entrepreneur Fair, Cuiaba, Brazil

2002: Cells of Entrepreneurship


Invited Lecturer – Conference on Entrepreneurship, Maua Business School, São Paulo, Brazil

2002: Cells of Entrepreneurship


Invited Lecturer – II Idea’s Adventure, State University of Campinas, Campinas, Brazil
2002: Entrepreneurship and Information Technology
Invited Lecturer – IV Congress on It and Business, State University of São Paulo, School of
Computer Science and IT, Bauru, Brazil

2002: Entrepreneurship in the IT Industry


Invited Lecturer – IT and Business Week, SENAC, Campinas, Brazil

2002: Energia Brasil – The Efficient Usage of Energy for Small and Medium Size Enterprises
Invited Lecturer – Entrepreneur Fair, Cuiaba, Brazil

2002: Entrepreneurial Round-Robin – A People-Centered Approach


Invited Lecturer – Congress Habitats of Innovation, São Paulo, Brazil

2002: Cells of Entrepreneurship for IT (in Portuguese)


Invited Lecturer in II Workshop of Entrepreneurship in the 21st Century, ITS (Software
Technology Institute, São Paulo, Brazil

2002: Entrepreneur: The Final Conquest


Short Course – Maua Business School, São Paulo, Brazil
Running Head: OUTSTANDING TEACHER OF ADULTS: A CRITICAL 36

2001: Creative Entrepreneurship


Invited Lecturer – I Idea’s Adventure, State University of Campinas, Campinas, Brazil

1998: Fracture Mechanics Applied to the Design of Industrial Structures and Components
Short Course – State University of São Paulo, School of Engineering, Guaratingueta, Brazil

1995: A Two Parameter Model to Predict Fracture in the Transition


Short Course – Brazilian Navy Office of Projects, São Paulo, Brazil

1995: Fracture Mechanics Toughness Behavior of Pressure Vessel Steels in the Ductile-to-
Brittle Transition Region: An Important Issue to Nuclear Reactor Integrity
Short Course – Brazilian Navy Office of Projects, São Paulo, Brazil

Books Published

2008: How to Learn: Andragogy and Learning Skills (in Portuguese).


Pearson Education / Prentice Hall, São Paulo, Brazil

Technical Revisions and Translations

2009: De Aquino, Carlos Tasso E.


Full Portuguese translation of “The Mind and Heart of the Negotiator”, 3rd Edition, by Leigh L.
Thompson, Pearson Brazil, São Paulo, Brazil

2008: De Aquino, Carlos Tasso E.


Technical revision of the Portuguese version of “Organizational Behavior: Human Behavior at
Work”, 12th Edition, by John W Newstrom, McGraw-Hill Interamericana, São Paulo, Brazil.

2007: De Aquino, Carlos Tasso E.; Mello, Alvaro A. A.; Ribas, Raul
Technical revision of the Portuguese version of “Small Business Management : An
Entrepreneurial Emphasis”, 13th Edition, by Justin G. Longenecker, Carlos W. Moore, J. William
Petty, and Leslie E. Palich, Thomson Learning Cengage Brazil, São Paulo, Brazil.

2007: De Aquino, Carlos Tasso E. ; Ferreira, José A Ulhôa C.


Technical revision of the Portuguese version of “Management: Leading & Collaborating in the
Competitive World”, 8th Edition, by Thomas S Bateman and Scott A. Snell, McGraw-Hill
Interamericana, São Paulo, Brazil.

2007: De Aquino, Carlos Tasso E.


Technical revision of the Portuguese version of “Strategy: A View from the Top (An Executive
Pesrpective)”, 2nd Edition, by Cornelis A. De Kluyver, and John A. Pearce, Pearson Brazil, São
Paulo, Brazil.

2006: De Aquino, Carlos Tasso E.


Technical revision of the Portuguese version of “Organizations: Behavior, Structure, Processes”,
12th Edition, by James L Gibson, McGraw-Hill Interamericana, São Paulo, Brazil.
Running Head: OUTSTANDING TEACHER OF ADULTS: A CRITICAL 37

Complete Articles Published in Journals

2002: De Aquino, Carlos Tasso E.,


Entrepreneurship: The Sixth Sense (in Portuguese), Ti Master, São Paulo, Brazil, 2002.

2002: De Aquino, Carlos Tasso E.,


Creative Entrepreneurship (in Portuguese), ABCM Magazine (Brazilian Association of
Mechanical Sciences), São Paulo, Brazil

1994: De Aquino, Carlos Tasso E. ; Maneschy, J.E.,


Fatigue Evaluation of Piping Connections under Thermal Transients, International Journal of
Pressure Vessels and Piping, 1994.

Articles and Summaries Published in Congress Procedures

2009: De Aquino, Carlos Tasso E.; Michele Z. Geigle


How to Deal with Higher Education Students in the 21st Century – A Learning-Centered
Approach, IBW 7, International Business Week 7, University of Minho, Braga, Portugal –
published by University of Minho, Portugal

2002: De Aquino, Carlos Tasso E.


Entrepreneurial Round-Robin – A People-Centered Approach (in Portuguese), Congress Habitats
of Innovation, São Paulo 2002 – published by ANPROTEC (Brazilian Association of Incubators and
Technological Parks), Brazil

2002: De Aquino, Carlos Tasso E.


Entrepreneurship: The weakest link (in Portuguese)”, Congress Habitats of Innovation, São
Paulo – published by ANPROTEC (Brazilian Association of Incubators and Technological Parks),
Brazil

1999: De Aquino, Carlos Tasso E.; Miranda, Carlos Alexandre de Jesus


An Experimental Assessment of the J Integral for Structural Steels – New Procedures and
Methodologies (in Portuguese), XV COBEM – The Brazilian Congress of Mechanical Engineering,
Águas de Lindóia - published by ABCM (Brazilian Association of Mechanical Sciences), Rio de
Janeiro, Brazil.

1999: De Aquino, Carlos Tasso E.; Ferreira, Itamar; Landes, John D.; and Andrade, Arnaldo H.P
Determination of the Cleavage Stress of Ferritic Steels in the Ductile-to-Brittle Transition Using
SEM and the FRAMTiC Model, XV COBEM - Brazilian Congress of Mechanical Engineering, Águas
de Lindóia, Brazil- published by ABCM (Brazilian Association of Mechanical Sciences), Rio de
Janeiro, Brazil.

1999: De Aquino, Carlos Tasso E.; Landes, John D.


Fracture Mechanics Applied to the Structural Design - Part I: Traditional Methodologies, XV
COBEM - Brazilian Congress of Mechanical Engineering, Águas de Lindóia, Brazil - published by
ABCM (Brazilian Association of Mechanical Sciences), Rio de Janeiro, Brazil.
Running Head: OUTSTANDING TEACHER OF ADULTS: A CRITICAL 38

1999: De Aquino, Carlos Tasso E.; Landes, John D.; McCabe, Donald
Fracture Mechanics Applied to the Structural Design - Part II: Recent Methodologies, XV
COBEM - Brazilian Congress of Mechanical Engineering, Águas de Lindóia - published by ABCM
(Brazilian Association of Mechanical Sciences), Rio de Janeiro, Brazil.

1999: De Aquino, Carlos Tasso E.; Ferreira, Itamar


Influence of a Inter-critical Thermal Treatment on the Fracture Toughness For A Ti-Nb Micro-
Alloyed Steel, XV COBEM - Brazilian Congress of Mechanical Engineering, Águas de Lindóia,
Brazil - published by ABCM (Brazilian Association of Mechanical Sciences), Rio de Janeiro, Brazil.

1999: Ferreira, Itamar; De Aquino, Carlos Tasso E.; Sant'anna, Pedro C; Guimarães, Valdir A.
Problems Encountered to Apply The FRAMTIC Model To Predict Fracture Toughness Behavior
of a Ti-Nb Micro-Alloyed Steel, XV COBEM - Brazilian Congress of Mechanical Engineering,
Águas de Lindóia, Brazil, 1999 - published by ABCM (Brazilian Association of Mechanical
Sciences), Rio de Janeiro, Brazil.

1998: De Aquino, Carlos Tasso E.


Determination of the Fracture Toughness Master Curve in the Ductile-to-Brittle Transition
Region of A508 Class 3 Steels Used in the Design of Nuclear Pressure Vessels (in Portuguese),
CBECIMAT – Brazilian Congress of Materials Science and Engineering, Curitiba, Brazil - published
by ABM (Brazilian Association of Metals), Brazil.

1998: De Aquino, Carlos Tasso E.


A New Approach for Understanding the Fracture Toughness Scattering in the Ductile-to-Brittle
Transition Region of Ferritic Steels (in Portuguese), CBECIMAT – Brazilian Congress of Materials
Science and Engineering, Curitiba, Brazil - published by ABM (Brazilian Association of Metals),
Brazil.

1996: De Aquino, Carlos Tasso E.; Andrade, Arnaldo H.P.


The J Integral – An Experimental Approach (in Portuguese), II Conference on Fracture
Mechanics – Brazilian Association of Metals (ABM), São José dos Campos, Brazil, 1996 –
published by ABM (Brazilian Association of Metals), Brazil.

1996: De Aquino, Carlos Tasso E.; Andrade, Arnaldo H.P.; Liendo, Marcelo F.
Assessment of the Fracture Toughness of Ferritic Steels Used in the Design of Nuclear Pressure
Vessels, Using Charpy V-Notch impact specimens (in Portuguese), CGEN VI Congress on Nuclear
Energy – Brazilian Association of Nuclear Engineers (ABEN), Rio de Janeiro, Brazil – published by
ABEN (Brazilian Association of Nuclear Engineers), Rio de Janeiro, Brazil

1996: De Aquino, Carlos Tasso E.; Landes, John D.; McCabe, Donald, Andrade; Arnaldo H.P.;
Liendo, Marcelo F
Fracture Mechanics Toughness Behavior of Pressure Vessel Steels in the Ductile-to-Brittle
Transition Region: An Important Issue to Nuclear Reactor Integrity, PVP - ASME Pressure Vessel
and Piping Conference, Montreal, Canadá - published by ASME (American Society of Mechanical
Engineers), New York, NY, USA.
Running Head: OUTSTANDING TEACHER OF ADULTS: A CRITICAL 39

1996: De Aquino, Carlos Tasso E.; Andrade, Arnaldo H.P.; Landes, John D.
The J-Q Model for the Prevision of Fracture Toughness Behavior of Nuclear Grade Ferritic
Steels in the Ductile-to-Brittle Transition Region (in Portuguese), SIBRAT IX – Brazilian Pressure
Vessel an Piping Conference, Rio de Janeiro, Brazil - published by ABCM (Brazilian Association of
Mechanical Sciences), Rio de Janeiro, Brazil.

1996: De Aquino, Carlos Tasso E.; Andrade, Arnaldo H.P.; Liendo, Marcelo F.
A New Approach for the Assessment of Fracure Toughness Behavior of Steels Used in the
Design of Nuclear Pressure Vessels (in Portuguese) SIBRAT IX – Brazilian Pressure Vessel an
Piping Conference, Rio de Janeiro, Brazil - published by ABCM (Brazilian Association of
Mechanical Sciences), Rio de Janeiro, Brazil.

1995: De Aquino, Carlos Tasso E.; Landes, John D.; McCabe, Donald
A Two-parameter Model to Predict Fracture in the Transition, SMIRT 13 - Structural Mechanics
in Reactor Technology, Porto Alegre, Brazil – Published by SMIRT

1994: De Aquino, Carlos Tasso E.; Landes; Andrade, Arnaldo H.P.


Fracture Characterization in the Transition, In Fracture Mechanics and Applications PVP - ASME
Pressure Vessel and Piping Conference – published by ASME (American Society of Mechanical
Engineers), New York, NY, USA.

1994: De Aquino, Carlos Tasso E.; Cruz, Julio R.B.


Fracture Mechanics Applied to Piping Analysis, CGEN V Congress on Nuclear Energy – Brazilian
Association of Nuclear Engineers (ABEN), Rio de Janeiro, Brazil – Published by ABEN (Brazilian
Association of Nuclear Engineers), Rio de Janeiro, Brazil

1994: De Aquino, Carlos Tasso E.; Andrade, Arnaldo H.P.; Cruz, Julio R.B.; Miranda, Carlos
Alexandre de J.
Heat Transfer Finite Element Analysis of Charpy V-Notch impact specimens, CGEN V Congress
on Nuclear Energy – Brazilian Association of Nuclear Engineers (ABEN), Rio de Janeiro, Brazil –
Published by ABEN (Brazilian Association of Nuclear Engineers), Rio de Janeiro, Brazil

1994: De Aquino, Carlos Tasso E.; Maneschy, J.E.; Mattar Neto, Miguel; Nóbrega, Petrus G B.
Instability Evaluation in Austenitic Piping Systems using Two Different Approaches, In Fatigue,
Flaw Evaluation and Leak-Before-Break Assessments PVP - ASME Pressure Vessel and Piping
Conference – Published by ASME (American Society of Mechanical Engineers), New York, NY,
USA.

1994: De Aquino, Carlos Tasso E.; Maneschy, J.E., Nóbrega, Petrus G B.


LBBSRP, A Computer Code to Assess the Stability of Cracks in Nuclear Piping, SIBRAT VIII –
Brazilian Pressure Vessel an Piping Conference, Gramado, Brazil – published by ABCM (Brazilian
Association of Mechanical Sciences), Rio de Janeiro, Brazil.

1993: De Aquino, Carlos Tasso E.; Maneschy, J.E.


Fatigue Evaluation of Piping Connections under Thermal Transient, In Pressure Components,
Design Technologies, and Research for Regulatory Needs, SMIRT 12 - Structural Mechanics in
Reactor Technology , Stuttgart, Germany - Published by SMIRT
Running Head: OUTSTANDING TEACHER OF ADULTS: A CRITICAL 40

1993: De Aquino, Carlos Tasso E.; Maneschy, J.E.


Fatigue Evaluation of Piping Connections under Thermal Transients - A New Approach, In
Piping, Supports and Structural Dynamics, PVP - ASME Pressure Vessel and Piping Conference –
Published by ASME (American Society of Mechanical Engineers), New York, NY, USA.

Participation in Boards of Examiners

M. Sc.
2006: Ribeiro, João, Jr.; De Aquino, Carlos Tasso E.; Barbosa, Severino A. M.
Master of Education Final Committee for the evaluation of the candidate Paschoal Antonio
Bonin, submitting a dissertation in the Education area entitled: The Technical Education in
Brazil: A Tool for Inclusion or Prejudice (in Portuguese), Silesian University Center of São Paulo,
Americana, Brazil

2006: Pelizzer, Hilário Ângelo; De Aquino, Carlos Tasso E.; Paula, Nilma Morcerf
M.Sc. Final Committee for the evaluation of the candidate Gleiva Rios de Araújo Félix,
submitting a dissertation in the Hospitality area entitled: Corporate Education: A Case Analysis
of a Company in the Air Transportation Industry (in Portuguese), Anhembi Morumbi University,
São Paulo, Brazil

2004: Noronha, Olinda Maria; De Aquino, Carlos Tasso E.; Moraes, João Francisco Regis.
Master of Education Final Committee for the evaluation of the candidate Eloah Nazaré de Melo
Risk, submitting a dissertation in the Education area entitled: Social Responsibility and
Education (in Portuguese), Silesian University Center of São Paulo, Americana, Brazil, 2004

MBA
2008 – 2009:
M.Sc. Final Oral Committee for the evaluation of more than 120 MBA students, Schiller
International University, Largo, FL, USA, at between 2008 and 2009

2006 – 2007:
M.Sc. Final Committee for the evaluation of more than 50 MBA students, BSP – Business School
São Paulo, São Paulo, Brazil

Graduate Studies in Sport Management


2006 – 2008:
M.Sc. Final Committee for the evaluation of more than 20 graduate students, Trevisan Business
School, São Paulo, Brazil
Running Head: OUTSTANDING TEACHER OF ADULTS: A CRITICAL 41

B. Sc. and B.A.


2004 – 2007:
B. Sc. Committee for the evaluation of more than 15 undergraduate students in the areas of
Business Administration and International Relations, Trevisan Business School, São Paulo, Brazil

2004 – 2007:
B. Sc. Committee for the evaluation of more than 15 undergraduate students in the areas of
Business Administration and Systems Management, Fleming Higher Education Society,
Campinas, Brazil
Running Head: OUTSTANDING TEACHER OF ADULTS: A CRITICAL 42

Appendix D

Curriculum Vitae for. Angela Picard Carney, Ph.D., RHIA

Curriculum Vitae for

Angela Picard Carney, Ph.D., RHIA


Registered Health Information Administrator

4035 103rd Avenue, North Cell: (727) 642-6006


Clearwater, Florida 33762 E-mail: angelacarneyphd@yahoo.com

HEALTH INFORMATION MANAGEMENT and


RELATED PROFESSIONAL ACCOMPLISHMENTS

 Served as Co-Chair of the college-wide Quality Enhancement Committee (QEC) at


St. Petersburg College for the Southern Association of Colleges and Schools
(SACS) accreditation re-affirmation process and Quality Enhancement Plan (QEP)
development from 2004 – 2007

 Served as Project Manager for the January 5, 2006 college-wide faculty in-service
event to support broad-based faculty involvement in development of the
accreditation-required Quality Enhancement Plan (QEP) topic

 Served as a member of the Commission on Accreditation for Health Informatics and


Information Management Education (www.CAHIIM.org) from 2003 - 2008 and again
currently since January 2010

 Assisted with procurement of a $1.2 million grant from the U.S. Department of Labor
for development of Associate degree and Certificate programs in Healthcare
Informatics

 More than doubled student enrollments and student semester hours (SSH) in Health
Information Management (HIM) and Medical Coder programs from 2000 – 2008

 Satisfactorily resolved HIM program re-accreditation issues/recommendations to


achieve full compliance with accreditation agency standards

 Successfully lead faculty in conversion of face-to-face curriculums for the HIM


Associate in Science and Medical Coder Certificate programs to completely online
distance programs
Running Head: OUTSTANDING TEACHER OF ADULTS: A CRITICAL 43

 One of 20 college employees selected to complete the St. Petersburg College


sponsored University of Florida Educational Leadership Certificate program

PROFESSIONAL ACCOMPLISHMENTS
 Twenty (20) years of experience working as a Health Information Management
(HIM) educator in both two and four year colleges with expertise in curriculum
planning and design, student recruitment and advisement, and accreditation
compliance

 Author and freelance writer specializing in research and trends forecasting for
industries such as health care, insurance, recruiting, technology, and entertainment

 Founder and owner of two self-publishing companies specializing in publications for


Health Information Management (HIM) students, educators, and professionals

 Winner of the 1997 Literary Award from the Florida Health Information Management
Association (FHIMA)

 Development and delivery of educational training sessions on a variety of topics


including Computer-based Patient Records, Health Information Technologies,
Internet Usage, Career Management, and RHIA and RHIT Exam Preparation

 Consultant for the Florida Health Information Management Association, a physician


office practice, an inpatient psychiatric facility, a renal dialysis center, and an
addiction recovery facility

 Ten-year work history in acute care hospitals with a focus in Health Information /
Medical Record functions, quality improvement, utilization and risk management

 Experience as a vendor demonstrating and cost-justifying optical disk technology for


hospital business offices and educational institutions through the preparation of price
and configuration proposals and Request for Proposal (RFP) responses

 Proficient in numerous software applications including Microsoft Windows, Microsoft


Office, SPSS, Internet/Web/E-mail, and online course delivery systems

EDUCATION

Barry University – Miami Shores, Florida December 2007


Doctorate (Ph.D.) in Educational Leadership

University of Florida – Gainesville, Florida May 2004


Certificate in Educational Leadership
Running Head: OUTSTANDING TEACHER OF ADULTS: A CRITICAL 44

Florida A & M University – Tallahassee, Florida August 1992


Master's Degree in Adult Education (MEd)

East Carolina University – Greenville, North Carolina May 1980


Bachelor of Science Degree in Health Information Administration

EMPLOYMENT HISTORY

Sabbatical 2009 – present

Western Governors University – Salt Lake City, Utah 2008 – 2009


Program Coordinator for Health Informatics B.S. degree

St. Petersburg College – St. Petersburg, Florida 2000 – 2008


Program Director for Health Information Management
A.S. degree, Medical Coder Certificate, and Healthcare
Informatics programs

Picard Communications, Inc. – Clearwater, Florida 1997– 2000


Owner, author, publisher, entrepreneur, speaker

St. Petersburg (Junior) College – St. Petersburg, Florida Fall 1999


Adjunct faculty, Health Information Management

Professional Review Guides, Inc. – St. Petersburg, Florida 1995 – 1997


Owner, author, publisher

St. Petersburg Junior College – St. Petersburg, Florida 1993 – 1995


Program Director, Health Information Management

Regis University – Denver, Colorado 1992 – 1993


Program Director, Health Information Management

Florida A & M University – Tallahassee, Florida 1989 – 1992


Faculty & Clinical Coordinator, Health Information Management

Various hospital and health care facility positions 1980 – 1989

PROFESSIONAL MEMBERSHIPS and AFFILIATIONS

Toastmasters International 2010 – present

Commission on Accreditation of Health Informatics and 2010 – present


Running Head: OUTSTANDING TEACHER OF ADULTS: A CRITICAL 45

Information Management Education (CAHIIM)


RHIA Educator representative

PROFESSIONAL MEMBERSHIPS and AFFILIATIONS

Commission on Accreditation of Health Informatics and 2009


Information Management Education (CAHIIM)
Accreditation site surveyor / panel reviewer

Commission on Accreditation of Health Informatics and 2003 – 2008


Information Management Education (CAHIIM)
RHIT Educator representative

American Health Information Management Association 1980 – present


Registered Health Information Administrator (RHIA)*
*formerly Registered Record Administrator (RRA)

St. Petersburg (Junior) College 1993 – 2000


Health Information Management Advisory Committee
Committee Chair, 1998 - 2000

Florida Health Information Management Association 1981 – present


Chair, Electronic Communications Task Force, 1997-1998
Mid-Year Program Committee, 1997-1998

Gulf Coast Health Information Management Association 1992 – present

PUBLICATIONS

Selected Predicators of General Self-Efficacy of


Senior Administrative Leaders in Community Colleges
Dissertation for Ph.D. conferred in December 2007

Health Education for the 21st Century


Collaborator for design and content development of marketing
booklet for health programs at the St. Petersburg College Health
Education Center – 2000 - 2002

“A Blueprint for Bricks to Clicks”


Co-author – Strategic Finance magazine – November 2000

Registered Health Information Technician Exam SUCCESS Study Manual


Author, editor, publisher - Picard Communications, Inc. – 1999, 2000
Running Head: OUTSTANDING TEACHER OF ADULTS: A CRITICAL 46

Registered Health Information Administrator Exam SUCCESS Study Manual


Author, editor, publisher - Picard Communications, Inc. – 1998, 1999, 2000

Certified Coding Specialist Exam SUCCESS Review Book


Editor, publisher - Picard Communications, Inc. – 1998, 1999, 2000
PUBLICATIONS

“Selling Security for an Insecure World”


Author - Expert Foreword for
D&B/Gale Industry Reference Handbook: Insurance Business – 1999

“Let Me Entertain You”


Author - Expert Foreword for
D&B/Gale Industry Reference Handbook: Entertainment Business – 1999

"Using Electronic Resources to Recruit and Hire Employees"


Author - Journal of the American Health Information Management Association –
September 1999

"Job Hunting in the Electronic Age"


Author - Journal of the American Health Information Management Association –
July-August 1999

“Putting Online Career Resources to Work for You”


Content contributor - ADVANCE for Health Information Professionals – February 1999

“An HIM director’s guide to the Y2K bug”


Content contributor - Special report published by Opus Communications, Inc. – January
1999

"The Business of Health Care: Present Trends and Future Forecasts"


Author – Expert Foreword for
D&B/Gale Industry Reference Handbook: Health and Medicine – 1999

RRA and ART Exam SUCCESS! Newsletter


Author, editor, publisher – Picard Communications, Inc. – 1998

HIM Journeys: A Career Guide for Health Information Management Professionals


Co-author, editor, publisher – Professional Review Guides, Inc. – 1997

Professional Review Guide for the RRA & ART Examinations


Co-author, editor, publisher - Professional Review Guides, Inc. - 1995, 1996, 1997

“Teamwork and Technology: Protecting Electronic Patient Information”


Author – IN Confidence Newsletter – June 1998

"Job Hunting on the Internet Requires Electronic Resume"


Running Head: OUTSTANDING TEACHER OF ADULTS: A CRITICAL 47

Author – ADVANCE for Health Information Professionals – September 1, 1997

"How to Use the Internet for Professional Growth and Networking"


Author – Florida Health Information Management Association Newsletter – March 1997

PRESENTATIONS

“Breaking Through Barriers to Electronic Health Record


Implementation Using Workflow Analysis”
Healthcare Informatics Symposium – September 2008

“Financing Higher Education: Who Should Pay?”


Presenter in Barry University PhD course – Spring 2006

“Women and Leadership”


Presenter in Barry University course – Fall 2005

“The Impact of the Obesity Epidemic on Education”


Co-presenter in Barry University PhD course – Fall 2005

“Generational Issues in Higher Education”


Co-presenter in Barry University PhD course – Fall 2005

“Meeting the Global Competitive Challenge”


Presenter in Barry University PhD course – Summer 2005

“Technology Systems in Higher Education”


Co-presenter in Barry University PhD course – Summer 2005

“Ethics, Informed Consent and Anonymity”


Co-presenter in Barry University PhD course – Summer 2005

“What’s Kuhn Got to Do With It?”


Co-presenter in Barry University PhD course – Spring 2005

“The First Universities”


Co-presenter in Barry University PhD course – Spring 2005

“Health Information Management Careers”


Florida Record Management Association – May 2001

“The EVEolution of Web Sites and SHE-commerce”


Tampa Bay Webgrrls Association – August 2000

“Alternative Career Choices in HIM”


Gulf Coast Health Information Management Association – March 2000
Running Head: OUTSTANDING TEACHER OF ADULTS: A CRITICAL 48

“Guided Tour of Online Career Resources”


American Health Information Management Association – October 1998

"Create Your Own Computer Curriculum"


Author – Journal of the American Health Information Management Association – 1995

PRESENTATIONS

“Health Information Management Technology Trends”


St. Petersburg Junior College Health Information Management Program – November
1997

“Internet & Technology Update”


Gulf Coast Health Information Management Association – November 1997

“Health Information Management Career Exploration”


St. Petersburg Junior College Health Information Management Program
Health Information Management Week 1997 – November 1997

“RRA and ART Examination Preparation Workshop”


Springfield, Illinois; Wilmington, North Carolina; Tampa, Florida – 1996, 1997, 1998,
1999

“Introduction to Surfing the Internet”


Gulf Coast Health Information Management Association – October 1996