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Annual Survey on Public Perception of the Afghan National Police

(ANP) - 2010

1. Background

Rebuilding the national civilian police force for national security and recovery
represents one of the Government’s highest priorities. The Afghanistan National
Development Strategy (ANDS) envisions a professional, disciplined and
reinvigorated police force that is responsible and loyal to the Ministry of Interior
(MoI), widely visible to and respected by the public, and capable of protecting
rights, insurgency and drug trafficking.

International community support for rebuilding the Afghan police force started from
the beginning of the establishment of the Afghan Interim Government in 2002, as
stipulated by the Bonn Agreement. UNDP as part of the larger support to the
Government of Afghanistan has been involved in supporting the MoI through its Law
and Order Trust Fund for Afghanistan (LOTFA) Project since late 2002.

There has been significant investment on rebuilding a police force that is

professionally well trained, aware of the responsibilities as well as is able to ensure
public safety and maintenance of law and order. Due to the efforts, marked
improvement in performance of police as well as perception of the public has been
narrated. However, there has always been lack of qualified data on perception of
the public on the performance of Afghan National Police (ANP).

Considering the need for qualified information on perception of public about police,
UNDP undertook a police perception study in 2009: “Police Perception
Survey 2009 - The Afghan Perspective,” in order to seek public point of
view in regard to the ANP performance. The objective was to gather first-hand
information of a large sample of the Afghan people, representative of all the
regions and provinces, on a variety of police related issues so that the survey
results could serve as a useful resource base for policy makers, opinion
shapers within and outside the government, as well as the broader Afghan
public. The survey results formed the baseline of future annual surveys on
police performance indicators and outputs, and inform future planning of MoI
in terms of improving the police performance. UNDP looks forward to building on the
2009 survey baseline by way of undertaking a police perception survey-2010 on a
nationwide basis.

2. Purpose of the Survey

The overall goal of the study is to seek the public perception on the performance of
ANP in 2010 in comparison to 2009, in terms of ensuring public safety and
maintaining law and order across the country. The survey will result in assessment
of the public perception of police performance in comparative terms and as such
provide qualitative inputs for continued future planning to the MoI and other
stakeholders involved in police sector in order to improve performance of police.

The study will also come up with recommendations based on public opinion for
improvement of police performance. This will be extremely helpful in setting future
priorities in police sector as well as will allow MoI leadership and middle level
command to have a reflection on their performance and look for means of
improvement in order to improve public faith in their performance.

3. Scope and Focus

As in the case of 2009 survey, the study of public perception will cover all 34
provinces of the country where scientific sample based survey will be conducted. A
questionnaire will be developed which will focus on how people see and analyse
the performance of police in performing their mandatory job of ensuring public
safety and maintenance of law and order. Specifically, the study should make sure
that gender balance in data collection is ensured. The questions that the survey
should respond to should build on the 2009 questionnaire i.e. How does Afghans
see ANP as law enforcement agency? Are police well trained and professionally
competent to perform their mandatory jobs? Is the force well organized and
disciplined? Is the social behavior of police satisfactory? If not, which ranks are
observed to require improvement? How effective has police been in crime control
(drug dealing, assault, crime against children, robbery, theft, crime against women,
sexual harassment, social ills)? How easier it is for public to access police/police
stations for complaints? How is women presence in police perceived by the masses?
How is police perceived in terms of corruption? How effective have police been in
responding to the call of public for support? In particular, the questions should
be formulated in comparative terms and responses sought in relation to
2009 survey baseline.

4. Recommendations

The study should also seek solutions of the problems identified by public. The
recommendations should come from the public as part of the data collection and as
such provided in the final report.

5. Survey Process and Methods

A team of national and international experts will conduct the sample based data
collection through structured questioner based interviews. The gender balance
should significantly been considered while diversity in terms of interviews should
also be considered as people from all walks of life must be covered (i.e. educated
and illiterate people, people with official jobs-public, NGO, UN, private sector- or
personally employed, students, housewives etc.). The sample size should be
between 4,000 to 5,000.

The survey will be conducted in all 34 provinces of the country. In addition,

scientific data sampling methods should be employed for the selection of
respondents. Statistical data analysis, using modern data analysis tools will help
the data analysis and presentation.

The team employed for conduct of the study will have to submit an inception report
to UNDP Country Office outlining detailed timeline, field work plan, staffing details,
process and methodology, survey questioner, sample size selection methodology,
and exact sample size both as a whole and by province. Only approval of the
inception report will allow the team to proceed and conduct the survey.

6. Deliverables

The study team/firm will produce the following deliverables:

Inception Report
(as indicated earlier)

Preliminary conclusions
The study team/institution will draft the preliminary conclusions/result of the study
before finalization of the findings. The findings will be discussed both with MoI and
UNDP before finalization of the findings for wider dissemination.

Study Report

The study team will deliver a comprehensive study report as per below:

• A complete analytical study report in English language;

• A stand alone Executive Summary;
• A soft copy, compatible with MS Office Word and Acrobat Reader;
• Power Point presentation as well as initial presentation of full survey results
by the firm to stakeholders.

7. Team Composition

The study team should be led by a researcher with substantive experience in the
field of public affairs or security sector research. In addition, the team should also
consist of an appropriate number of data analysts (at least 5) with progressive
experience in analyzing data in modern data analysis software. The composition of
field work team will have to be provided in the inception report that would require
prior approval by UNDP.

Minimum Qualification and Experience required for the Team members:

• Advance degree in law, public affairs or international developments studies or

any other relevant field. Work experience in lieu of advance degree will also
be considered;
• At least 5-10 years of experience in the area of public affairs/ security sector
or police reform, of which at least 3-5 years should be experience of working
for, or closely partnering with, international organizations working in a
developing country context;
• Experience in conducting studies of security related issues, preferably police

• Extensive experience in conflict countries, institution and state building
initiatives; knowledge of Afghanistan country context and the state’s
institutional framework;
• Ability to present information in transparent and comprehensive manner;
• Written and spoken fluency in English, knowledge of local languages will be
an asset.

Minimum Qualification and Experience required for the National Specialists:

• University degree;
• At least three to 3-5 years of experience in the area of research, data
collection and analysis;
• This expertise may have been gained in the private sector, NGO,
international organizations or public sector;
• Should have full command on Dari, Pashto and English languages.

8. Timeline
The study team will commence the assignment in early August, 2010. The study
should be conducted as per below timeline:

• Delivery of complete inception report- Within 10 days of award of the

• Field work-20 Days;
• Data entry and analysis-10 Days
• Delivery of preliminary findings-5 Days
• Delivery of final report-15 Days

The timelines will strictly be followed and failing to meet the deadlines will cost the
firm deductions from the overall contract amount as per the conditions set out in
the contract.

9. Procedures and Logistics

UNDP-LOTFA will only be responsible for organizing and facilitating the meetings of
the study team with security sector stakeholders as required. Hence, the bidding
firm should consider all logistical costs associated to the performance of the task in
to their budget.

10. Funding

The review will be supported by the UNDP-LOTFA project