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Pamela J.

Duffey, BSN, RN
PROFESSIONAL SUMMARY___________________________________________________

Nurse leader with 13 years management/director experience. Direct nursing department in


planning, developing, and organizing goals for effective hospital operations. Successfully led
department of nursing through two consecutive Joint Commission surveys without any
recommendations for improvement. Coordinated application for successful attainment of
ANCC’s Pathway to ExcellenceTM hospital designation. Create a culture that enables the hospital
to fulfill its mission by meeting or exceeding its goals, holding staff accountable for
performance, motivating staff to improve performance, and responsible for measurement,
assessment, and continuous improvement of the hospital’s focus areas.

Key Strengths

 Leadership  Team Building  Quality Achievement

PROFESSIONAL EXPERIENCE________________________________________________
Texas Health Specialty Hospital December 2005 -
Fort Worth, TX present
Manager

 Coordinated and completed hospital application process for ANCC’s Pathway to


ExcellenceTM hospital designation. Designation awarded to Texas Health Specialty
Hospital in May 2008.
 Plan, organize, and delegate activities as required for safe, efficient, and effective
operation of the hospital.
 Serve as Patient Safety Officer and Chair of Patient Safety Committee.
 Provide resources and guidance to support the utilization of evidence based practice
standards.
 Develop, implement, and maintain current departmental policies and procedures that are
compliant with all regulatory agencies.
 Responsible for all personnel functions including team building strategies.
 Incorporate patient/customer needs and expectations into daily operations and business
planning strategies.
 Develop, implement, monitor, and assess processes that impact patient outcomes.
 Prepare and manage operating and capital budgets for areas of responsibility.

Baylor Specialty Hospital June 2003 –


Irving, TX December 2005
Manager

 Coordinated and directed the activities of nursing, support staff, and ancillary services to
ensure patient care was provided in accordance with standards.
 Ensured that continuity of care was maintained during all shifts of the unit.
 Developed, reviewed, revised, and implemented procedures, goals, and objectives for 14-
bed long-term acute care hospital.
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 Assisted with development and administration of budget.
 Coordinated QA activities and ensured unit standards/monitoring procedures were
consistent with the goals and objectives.
 Communicated with various departments to coordinate services, resolve operational
problems, and improve quality of care.

Lifecare Hospital of Fort Worth January 2002 – June


Fort Worth, TX 2003
Director of Nursing

Developed, directed, and maintained nursing service goals/objectives for 70-bed


long-term acute care hospital.
Organized and led approximately 130 professional and ancillary nursing staff
ensuring the deliverance of quality nursing care.
Participated in management decision-making, including the setting of financial and
organizational goals, short and long term planning for achievement of objectives.
Planned the system of delivery of nursing care by utilizing alternative types of
nursing, appropriate staffing patterns, personnel scheduling methods, and control of
safe and therapeutic environmental factors.

Harris Continued Care Hospital May 1997 – January


Dallas/Ft. Worth/HEB, Texas 2002
Clinical Coordinator

 Responsible for recruitment and retention of professional and ancillary staff.


 Staffed unit in a safe, efficient manner and assumed leadership role in decision-making
activities.

EDUCATION _________________________________________________________________

BSN, University of Texas at Arlington, Arlington, TX Jan. 2009 – May 2010


ADN, Aquinas College, Nashville, TN August 1994 – May 1996

PROFESSIONAL DEVELOPMENT______________________________________________

System Leadership Institute


Pursuing Pathway to Excellence
Patient Safety Summit
National Forum on Healthcare Leadership

HONORS AND AWARDS_______________________________________________________

Graduated Summa Cum Laude from University of Texas, Arlington May, 2010
Graduated Cum Laude from Aquinas College May, 1996