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SRM Nagar, Kattankulathur 603 203.




SEM / YEAR : VI / III year B.E.


Definition of Management Science or Art Manager Vs Entrepreneur - types of managers -managerial roles and
skills Evolution of Management Scientific, human relations , system and contingency approaches Types of
Business organization - Sole proprietorship, partnership, company-public and
private sector enterprises - Organization culture and Environment Current trends and issues in
Part A
Q.No BT Level Domain
1. Define Management. BTL 1 Remembering
2. Compare Entreprenuer & Manager. BTL 2 Understanding
3. Identify whether Management is Science or Art ? BTL 3 Applying
4. Classify types of managers. BTL 4 Analyzing
5. Discuss the concept of scientific management. BTL 5 Evaluating
6. Interpret the skills required by manager at different levels. BTL 6 Creating
7. Define Organization. BTL 1 Remembering
8. Compare effectiveness and efficiency. BTL 2 Understanding
9. How would you show your understanding on characteristics of managers? BTL 3 Applying

10. What conclusion can you draw from hawthorne experiments ? BTL 4 Analyzing
11. How is environment related to management ? BTL 5 Evaluating

12. Interpret the systems approach to management . BTL 6 Creating

13. Define organization culture. BTL 1 Remembering

14. Compare time and motion study. BTL2 Understanding

15. How would you show your understanding of the term scalar chain and BTL 3 Applying
the term Espirit de corps?

16. Classify the types of partners. BTL 4 Analyzing

17. Define sole proprietorship and partnership. BTL 1 Remembering
18. Classify the types of organisation. BTL 2 Evaluating
19. Define a private enterprise. BTL 1 Remembering
20. What is Globalization? BTL 1 Remembering
Part B
1. How would you describe the various functions of BTL 1 Remembering
2. How would you summarize the concepts of scientific BTL 2 Understanding
3. How would you show your understanding of 14 principles of BTL 3 Applying
4. Classify the roles of managers BTL 4 Analyzing
5. Categorize the different schools of management. BTL 5 Evaluating
6. Evaluate Systems approach & Contingency Approach. BTL 6 Creating
7. Define Environment.What are the factors affecting BTL 1 Remembering
8. Compare Sole proprietorship and partnership. BTL 2 Understanding

9. i) Construct a plan for activities to be carried out by managers in

recent times highlighting the current trends . (8marks) BTL 3 Applying

ii) Analyse the findings of Hawthorne experiments.(8 marks) BTL 4 Analyzing

10. List the main characteristics of Public and Private Enterprises BTL 1 Remembering


Nature and purpose of planning planning process types of planning objectives setting objectives
policies Planning premises Strategic Management Planning Tools and Techniques Decision making steps and

Q.No Questions BT Level Competence

1. Define Planning. BTL 1 Remembering

2. Compare strategic planning and operation planning. BTL 2 Understanding

3. Identify the importance of setting organizational objectives in modern BTL 3 Applying


4. Classify the types of plans . BTL 4 Analyzing

5. How is planning premises related to planning? BTL 5 Evaluating

6. Interpret the objectives of planning. BTL 6 Creating
7. Define MBO. BTL 1 Remembering

8. Outline the benefits of MBO . BTL 2 Understanding

9. i)How would show your understanding of traditional objective BTL 3 Applying

ii)Do you feel MBO can be an alternate to it? (1 mark) BTL4 Analyzing
10. Define objectives and goals. BTL 1 Remembering
11. Define strategies and programs. BTL 1 Remembering
12. Explain Delphi technique. BTL 2 Understanding
13. What example can you state for different types of decisions? BTL 3 Applying
14. Classify the types of policies BTL 4 Analyzing
15. List the characteristics of sound policy. BTL 5 Evaluating
16. Interpret the importance of rational decision making . BTL 6 Creating
17. Define decision making. BTL 1 Remembering
18. Compare programmed and non programmed decisions. BTL 2 Understanding
19. i) Construct a SWOT analysis matrix. BTL 3 Applying
ii) Analyse each component of SWOT analysis matrix. BTL4 Analyzing
20. What is Strategic Management? BTL 1 Remembering


1. How would you describe the types of plans and their merits? BTL 1 Remembering
2. Outline the process of MBO. BTL 2 Understanding

3. i) Explain the steps involved in strategic management process BTL 1 Remembering

ii) Identify the principles of planning and analyse the types of planning(8 BTL3 &4 Applying &

4. i) How would you understanding on the various steps in planning? BTL3 Applying
(8 marks)
ii) Categorize the types of plans.(8marks) BTL4 Analyzing
5. i) Discuss the nature and purpose of planning.(8marks) BTL5 Evaluating
ii) Interpret the concept of strategic and operational
BTL6 Creating

6. What are the different types of strategies? BTL1 Remembering

7. i) What do you mean by programmed and non programmed decision Give BTL2 Understanding
examples. ?(8 marks)

ii) Distinguish programmed and non programmed decision. (8marks)

8. i) What are the essentials of formulating policies? (8marks) BTL1 Remembering

ii) How would you show your understanding on framing policies BTL3&4 Applying &
and classifying them?(8marks) Analyzing

9. i) What approach would you use for decision making in different BTL3 Applying
conditions?( 8marks)
ii) Classify the decision making techniques. (8marks) BTL4 Analyzing

10. i) Develop a suitable example for each type of decision. (8marks) BTL 5 Evaluating

ii) Interpret the various steps involved in decision making process.

(8marks) BTL6 Creating

Nature and purpose Formal and informal organization organization chart organization structure types Line
and staff authority departmentalization delegation of authority centralization and decentralization Job
Design - Human Resource Management HR Planning, Recruitment, selection, Training and Development,
Performance Management , Career planning and management.

Q.No Questions BT Level Domain

BTL1 Remembering
1. Define departmentation.
2. Differentiate line and staff authority. BTL2 Understandin g

3. Identify the steps involved in HR planning. BTL3 Applying

4. Categorise span of management. BTL4 Analyzing

5. Discuss the concept of job design. BTL5 Evaluating

6. Interpret the importance of Human resource management. BTL6 Creating

7. What is an organization chart ? BTL1 Remembering

8. Compare formal and informal organization . BTL2 Understandin g
9. How would you make use of different types of staff in BTL3 Applying
organization ?
10. What are the various categories of Departmentation? BTL4 Analyzing
11. How is career planning related to career development? BTL5 Evaluating
12. Justify the usage of functional departmentation. BTL6 Creating
13. Define staffing, what are the selection process errors? BTL1 Remembering
14. Distinguish on the job and off the job training BTL2 Understandin g
15. Show would your understanding on the concept of over delegation BTL3 Applying
and delegation.
16. Conclude your understanding on benefits of decentralization BTL4 Analyzing
17. Classify the different bases of departmentation . BTL1 Remembering
18. Illustrate with example the concept of departmention by functional BTL2 Understandin g
and product .
19. What is performance management? BTL1 Remembering
20. Define organizing. BTL1 Remembering

1. i) Describe the various organizational structure: line & line staff.(8 marks) BTL1 Remembering
ii) Describe the function & committee organization .(8 marks)
2. i) What do you mean by formal and informal organization.(8 marks) BTL2 Understandin
ii) Compare formal and informal organization. .(8 marks) g

3. i) How would you show you understanding on various sources of BTL3 Applying
recruitment?(10 marks)
ii) What are advantage of internal & external sources of recruitment? .(6 marks)

4. i) Define training & state the importance of employee training(6 marks). BTL4 Analyzing
ii) Classify the method of training.(10 marks)
5. i)Delegation is the ability to get result through others .Discuss (8 marks ) BTL5 Evaluating
i i ) Develop guidelines for effective delegation.( 8 marks)

6. i) Highlight the objective of Performance appraisal.(6marks) BTL6 Creating

ii) Evaluate the various performance appraisal techniques.(10 marks)
7. i) List the steps involved in selection process.(8 marks) BTL1 Remembering
ii) Write the various Test & Interview.(8marks)
8. i) Classify the different types of departmentation.(10 marks) BTL2 Understandin g
ii) Explain the concept of matrix organization.(6marks)
9. i) How would you use the concept of decentralization in an BTL3 Applying

ii) Compare line and staff organization(8marks) . BTL4 Analyzing

10. i) What do you mean organization chart ? (4marks) BTL1 Remembering

ii) What are types of organization structures? (12marks )

Foundations of individual and group behaviour motivation motivation theories motivational techniques
job satisfaction job enrichment leadership types and theories of leadership
communication process of communication barrier in communication effective communication
communication and IT.

Q.No Questions BT Domain

1. Who is a leader? Mention the characteristics of a good leader BTL1 Remembering
2. Compare group and individual behavior. BTL2 Understanding
3. How do you show your understanding on the concept of motivation? BTL3 Applying

4. Classify the different types of communication. BTL4 Analyzing

5. Compile the various motivation techniques. Evaluating
6. Justify the usage of job enrichment. BTL6 Creating
7. Define communication. What are the components of BTL1 Remembering
8. Summarize the important barriers to communication. BTL2 Understanding
9. Identify the need of grapevine communication. BTL3 Applying
10. Classify the theories of leadership. BTL4 Analyzing
11. Categorise the various types of leadership styles BTL5 Evaluating
12. Can you assess the importance of leadership? BTL6 Creating
13. What is brainstorming? BTL1 Remembering
14. Compare motivators and hygiene factors. BTL2 Understanding
15. How would you show your understanding on job enrichment? BTL3 Applying
16. Conclude your understanding on job satisfaction. BTL4 Analyzing
17. List few monetary and non monetary rewards. BTL1 Remembering
18. Compare motivation and satisfaction. BTL2 Understanding
19. List the hierarchy of needs according to Maslow. BTL1 Remembering
20. Define groups. BTL1 Remembering
1. i )List the barriers to communication. ( 8 m a r k s ) BTL1 Remembering
ii) How would you overcome the barriers.(8 marks)
2. Explain the process of communication. BTL2 Understanding

3. How would you show your understanding about the theories of BTL3 Applying
motivation ?

4. Examine the various types of leadership styles. BTL4 Analyzing

5. i)Discuss the various types of communications (8marks) BTL5 Evaluating

ii)Explain the advantages and disadvantages of oral and written
communication (8marks)
6. Evaluate the impact of electronic media in communication process . BTL6 Creating

7. i)List the different characteristics of leaders.(4 marks ) BTL1 Remembering

ii) Discuss the leader styles (12 marks)

8. Compare X and Y Theory and Maslows theory with BTL2 Understanding

Herzbergs theory.
9. i) How would you understand by group and individual behaviour ? BTL3 Applying
ii) Compare group and individual behaviour . (8marks) BTL4 Analyzing

10. i)How would you explain Maslows needs Hierarchy BTL1 Remembering
ii)What are the various motivational techniques used in BTL1 Remembering
organizations ?(8marks)


System and process of controlling budgetary and non-budgetary control techniques use of computers and IT in
Management control Productivity problems and management control and performance direct and preventive
control reporting.

Q.No Questions BT Level Competence

1. Define controlling. BTL1 Remembering

2. Compare feed forward and feedback control. BTL2 Understanding

3. Identify the factors to be considered for a product BTL3 Applying

4. What do you think about budgetary control? BTL4 Analyzing
5. Can you assess the importance of purchase control? BTL5 Evaluating

6. Interpret the necessity of budgetary control in BTL6 Creating

7. List the steps involved in controlling process. BTL1 Remembering
8. Compare production and productivity. BTL2 Understanding
9. What examples can give for budgets? BTL3 Applying
10. What do you think about feedforward control? BTL4 Analyzing
11. Compile your views on reporting. BTL5 Evaluating
12. How would you evaluate the need for critical point control? BTL6 Creating

13. List any four types of control. BTL1 Remembering

14. Explain the principles of controlling. BTL2 Understanding
15. Give some examples for new control techniques. BTL3 Applying
16. How would you apply operations management? BTL4 Analyzing

17. What is critical point control? BTL1 Remembering

18. Distinguish between budgetory and non budgetory BTL2 Understanding

19. What is meant by preventive control? BTL1 Remembering

20. Define Reporting . BTL1 Remembering

1. i)What is control? (4marks) BTL1 Remembering
ii)Discuss the phases in control.(12 marks)

2. i)Explain budgetary control techniques.(8 marks) BTL2 Understanding

ii)Explain non budgetary control techniques.(8 marks)

3. i)Identify the steps involved in controlling.(8marks) BTL3 Applying

ii)State the requirements for effective control.(8 marks)
4. i) Analyse the tools used to raise productivity.(8 marks) BTL 4 Analyzing
ii) Discuss the factors affecting productivity. (8marks)

5. i)Can you assess the importance of reporting in BTL5 Evaluating

Organizations(8 marks)
ii)Describe the types of reports (8 marks )
6. i)How will you evaluate the various types of budgets used in BTL6 Creating
organization?(10 marks )
ii)Evaluate the use of PERT and CPM (6 marks)
7. i)Define productivity(2 marks) BTL1 Remembering
ii)List the factors associated with productivity(14 marks)

8. i)Explain the popular non budgetary techniques (8marks) BTL2 Understanding

ii)Discuss briefly the concept of break even and ratio analysis?
(8 marks )

9. i) How would you show your understanding about usage of BTL3 Applying
use of computers and IT in Management control?
( 8 marks)
ii) Can you make a distinction between various types of control
BTL4 Analyzing
(8 marks)

10. i) List the steps involved in implementation of BTL1 Remembering

budgetary control. (6 marks )
ii) Discuss the benefits and limitation of budgetary control(12