Gartner Sourcing & Strategic Vendor Relationships Summit

3–5 November 2015 | Grapevine, TX

Keynote: Becoming a Wolf in a Digital
World
Tina Nunno

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© 2015 Gartner, Inc. and/or its affiliates. All rights reserved.

How Would Others Describe You?

Friendly Expert Fun Professional Diligent

Service-Oriented Approachable Responsible Competent
1 © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.

.Who are you in a conflict? 2 © 2015 Gartner. Inc. All rights reserved. and/or its affiliates.

All rights reserved. and/or its affiliates.Or would you prefer chess to dodgeball? 3 © 2015 Gartner. . Inc.

The Digital World Has Created More Opportunity and Conflict But Are you going people… to be a digital predator or prey? … are still analog. Still playing dodgeball … … and chess 4 © 2015 Gartner. Inc. and/or its affiliates. . All rights reserved.

All rights reserved. and/or its affiliates. Inc. and Prefer to Wield Data Don't bring data to a knife fight. 5 © 2015 Gartner.Many Technologists and Managers Choose Neither Predator Nor Prey. .

The Digital World Requires Partnership. Inc. However … Predators only partner with other predators 6 © 2015 Gartner. and/or its affiliates. . All rights reserved.

All rights reserved. Reader's highlights explored the light and dark sides of a Wolf leader Don’t bring data to a knife fight 7 © 2015 Gartner. and/or its affiliates. Inc. .

All rights reserved. “Politics is simply the process of resolving conflicts and making Politics is both a decisions. Inc. and/or its affiliates.” personal and an organizational conflict… 8 © 2015 Gartner. .

All rights reserved. win in a competitive environment and command a large territory" 9 © 2015 Gartner. "For leaders. . and/or its affiliates. the ultimate animal is the Wolf … An ideal balance of an intelligent social creature that can inspire loyal followership and create group affinity … and the ruthless predator that can lead a pack of strong fighters. Inc.

All rights reserved. . and/or its affiliates.Digital Leadership Requires Innovation and Creativity "When initiatives require creativity and inspiration … leaders should go to the light side." 10 © 2015 Gartner. Inc.

and/or its affiliates.The Digital World Also Presents Many Risks "Dark side tactics are useful when a leader needs simple compliance and obedience." 11 © 2015 Gartner. . but does not expect or require enthusiasm from others. Inc. or needs to send a strong message. All rights reserved.

" 12 © 2015 Gartner. There Is a Great Deal at Stake "Wolf leaders are driven by doing what is best for the enterprise. and are willing to make the difficult trade-offs to protect and advance the whole. and/or its affiliates. We Know That for Most Enterprises. Inc. ." "Leadership is both a privilege and a burden. All rights reserved.

and/or its affiliates. . All rights reserved. Extreme highlights reveal personal leadership conflicts Don’t bring data to a knife fight 13 © 2015 Gartner. Inc.

Inc. and/or its affiliates. All rights reserved. The Extreme Animal Ecosystem: Grow Leadership by Going to Extremes 14 © 2015 Gartner. .

you should choose yourself. Inc. . All rights reserved.Power … Is Still a Major Personal Conflict "If you must choose between your colleagues having power and you having it. and/or its affiliates." 15 © 2015 Gartner.

Inc.You Wonder About the Limits of Input … – either the stakeholder has "There are only two reasons for a leader or anyone information that else to solicit the input of stakeholders … will improve the quality of the IT decision or the leader requires permission to make the change he does not have the power to make independently. . and/or its affiliates." 16 © 2015 Gartner. All rights reserved.

but That Doesn't Always Work Out as We Hope … "Treat information as a weapon." 17 © 2015 Gartner. and don't load the gun aimed at you. and/or its affiliates. We Want to Be Transparent. Inc. . All rights reserved.

We Struggle Between Objectivity and Advocacy … "It is the leader's job to tell the story. and/or its affiliates. and to advocate for and manage the reputation of her organization. ." 18 © 2015 Gartner. Inc. All rights reserved.

" power by proactively communicating about their accomplishments. and asking for help to deal with real issues … 19 © 2015 Gartner. All rights reserved. and/or its affiliates.We Care About Reputation … … they also aggressively protect those hard-earned reputations by figuratively chewing up and scattering the body parts of those who attack them. . Inc. They actively hunt down those who say bad things about their department and work to "Leaders build their reputations and their correct the record.

." 20 © 2015 Gartner. All rights reserved. and/or its affiliates. We Worry About Triggering Chain Reactions of Conflict … "Apply precision strikes to prevent smaller problems from becoming larger ones. Inc.

each time a leader delivers these benefits to the enterprise. of Power Is Performance … reducing costs of doing business and mitigating business risks are the things that all executives care about most … .. All rights reserved. it is an opportunity to grow power.." 21 © 2015 Gartner. and/or its affiliates. Inc.We Know That the Best Source "Generating growth. .

We Want You on Our Side … Leadership includes the privilege of protection — the leader's duty to protect others. Inc. All rights reserved. and/or its affiliates. 22 © 2015 Gartner. .

and/or its affiliates. All rights reserved. Inc. Leadership Requires an Extreme Ecosystem of Skills 23 © 2015 Gartner. .

All rights reserved. and/or its affiliates. . Inc.A Few Wolves Can Change a River's Flow 24 © 2015 Gartner.

. All rights reserved. and/or its affiliates. Inc. Take the Wolf Quiz and Find Out Your Extreme Animal Profile Gartner.com/wolfcio 25 © 2015 Gartner.

26 © 2015 Gartner. . Inc. and/or its affiliates. All rights reserved.