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2010 election was the leadership debates - internet seen as something of a sideshow - +7% turnout for the 18-24 age group - how much did social media contribute to this - µTwitter cemented itself as a core tool of communication amongst political and media elites with 600 candidates and 198 of those elected engaging . However, this is well less than a third in all respects. - whilst television remained the dominant medium for many, young people in particular got much of their news via online social recommendations - online was more important than TV. - People increasingly trust their friends more - could this trust be used to win votes or help restore faith in a political system tainted by the parliamentary expenses scandal? - it¶s all about offering µadditional value¶ rather than just doing the same as everyone else - I just wonder if µUGC¶ should become user-generated content? Vote Match - it was the main vehicle by which young people exchanged info and had a fundamental impact on voting decisions - my generation has grown up in such a cynical environment that we have a natural barrier to political rhetoric, so solid data like this is more important as we know there is no spin. Kate Day said she was surprised at the level of debate (on Debate2010) - why surprised? if you take the time to build a dedicated service people take on more responsibility - have to feel that someone id listening --> Claire Wardle. It is essential to reach out to audiences on their terms, using tools and services that they use every day --> but who has actually pursued a conversation by approaching them on facebook? Mark Pack - µThe Lib Dem approach to online campaigning was to use caricature and humour upfront --> people are more likely to share content with others, especially with friends outside the political bubble.¶ - To a degree, what facebook does is restore what used to happen - public meetings. In recent times, there have been very few during the campaign itself, because not many people turned up. Now, Facebook allows those things to happen again. re. social media being used by politicians - It is humanising and authentic and it personalised... as a politician. Alberto Nardelli - People now have the tools to organise themselves spontaneously and very easily to co-ordinate a response to information which a mainstream publication is putting out. µthe fact that they could engage with... and the campaign team through new media made them
feel that... was more likely to understand where they were coming from in methods that they felt accustomed to. but you still can¶t beat knocking on doors - it¶s all about the face-to-face. - motivate activists and channel messages - social media will get people out and get interest - but not change minds on its own. the idea of politics as an ongoign networked conversation may take more time to catch on. social media amplifies what goes on in real life = the reflected impact of social media is the most important. - a key attraction was the sharpness, consistency and humour. It is interesting to note that the younger group seems far more willing to go directly to party materials - less cynical than the older group or digital natives so more likely to take the initiative and actively compare policies and make up their minds themselves. broadcasters prioritise media-hype over facts. are we more open with voting intentions - we were discussing it openly (bar a few tories who perhaps were embarrassed) Richard Allan - may not be traditional engagement but it did µget young people thinking about the fact that there was a cabinet¶ and in this sense represented the start of a new type of digital political literacy. Meg Pickard - µwhere we have seen social media really come alive in this campaign has been where it has been able to add extra perspective and community or social discovery and fun in the case of th eposters and playfulness.¶ - that is why yoosk etc are all failing because they just seem too starched, too rigid and too control. - next time we need to think more about how you translate what happens in the digital world into mobilisation, agenda changing, hustings hijacking, to answer spe3cific questions about specific topics. Peter Balzalgette - we now have the mass and micro audience.. but not yet learnt how to maximiser them and work out how these things go together. - people now scavenge their information froma range of sources and make up their own minds. William Dutton - two-step flow of information. Most people are not directly affected but opinion leaders, people who are active and really care about elections, will be heavy users and they then influence others to take it up. In the end - it is all about building meaningful, two-way relationships with voters and audiences of the future. ------------
The rise of social media and its impact on mainstream journalism - Sept 2009. - news organisations are abandoning attempts to be first for breaking news, focusing instead on being the best at verifying and curating it. - same values, new tools --> extra layer of info and diverse opinion -> increasingly engaging through social media via friends. - social media is becoming as important as search engines and control is heading to the audience. *audience comments under an article are like vox-pops* --> unfolsing conversation in partnership with audiences. Jeff Jarvis - news should be a conversation - journalists must now be curators, enablers, organisers and educators --> helping people understand the world where they can -> social workers? note parallels here with politicians. Clay Shirky - many-to-many conversations William Dutton - we now have the µfifth-estate¶ Dan Gilmore - there is always someone who knows more than you Shane Richmond - not the quality of the content, but its relevance to the audience. Meg Pickard - journalists of the future will increasingly use these social networks to find and maintain interesting contacts and sources --> publishing a stroy is not the end, it¶s the start of a conversation --> advertisers are increasingly interested in engagment. Julian Shambles - invest in quality content that people want to talk about and share. Jennifer Preston - find sources, track trends, engage in conversation Robert Peston - establish credentials as a repository fort information - if you an authority people will come back to your work --> do more than the big story, do the nitty-gritty (but do people appreciatwe and respect this?) Jemima Kiss - be disciplined and open-minded about possibilities Emily Bell - trust is now in people as much as brands. Jeremiah K. Owyang - empowered communities will define the next generation of products Roo Reynolds - Q. how do we get even more people to talk about our stuff? A. make really good stuff and share t while making it linkable and findable.
Adrian Monck - receivers are not as absorbed by media as its producers *a key challenge for many news organisations is to encourage more journalists to engage with these tools, make contracts, crowdsource - for this you must have the right mind-set. same values - new tools.