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Jeanne M. Ward, Au.D. Doctor of Audiology A Newsletter Service of Premium Hearing Solutions Melissa

Jeanne M. Ward, Au.D.

Doctor of Audiology

Jeanne M. Ward, Au.D. Doctor of Audiology A Newsletter Service of Premium Hearing Solutions Melissa L.
Jeanne M. Ward, Au.D. Doctor of Audiology A Newsletter Service of Premium Hearing Solutions Melissa L.
A Newsletter Service of Premium Hearing Solutions
A Newsletter Service of Premium Hearing Solutions
Au.D. Doctor of Audiology A Newsletter Service of Premium Hearing Solutions Melissa L. Anderson, Au.D. Doctor

Melissa L. Anderson, Au.D.

Doctor of Audiology

PREMIUM HEARING SOLUTIONS

FALL/WINTER 2008

ASK THE EXPERT

Q. “Over the past several years I have noticed that my mother-in-law is having increasing difficulty hearing at family gatherings. Do you have any suggestions that might motivate her to correct this problem? She is missing so much.”

A. Some people are reluctant to admit to their hearing loss,as they fear nothing can be done,or have heard of others who were unsuccessful with hearing devices. Encourage your mother-in-law to make a complimentary, fact-finding appointment with one of our Doctors of Audiology. At this appointment a baseline hearing screen will be obtained, allowing us to discuss the implications of any existing hearing loss and present the alternatives available to minimize the problem. If it is warranted, an in-office demonstration of today’s most appropriate hearing technology would be offered, and an in- home loan of the devices would be available-ALL AT NO COST! This offer allows her to see, touch and HEAR how today’s advancements can make a difference in her life.

Q. “My wife complains that I can’t hear, but I keep telling her people just don’t talk as clearly as they used to. How do I know when it’s time for a hearing check?”

A. It’s true that not all people enunciate as clearly as others, but in reality there have been mumblers throughout history and there probably is not a higher percentage today than in the past. The fact of the situation is, if hearing is normal, you can generally understand people in spite of their poor speaking habits. If you find that you ask for frequent repetitions, turn the television higher than others, have difficulty hearing in crowds or noisy places, or find that you hear a conversation but have difficulty understanding the words, it’s time to schedule a hearing check.

Do you have a question for us?

newsletters.

Please email them to Dr. Ward at phsaud@hotmail.com for possible use in upcoming

IN THIS ISSUE Ask the Expert 1 Tips for Hearing Aid Wearers 1 Warning: Check

IN THIS ISSUE

Ask the Expert

1

Tips for Hearing Aid Wearers

1

Warning: Check Smoke Alarms

2

Three Ladies Conversing

2

Virtual Hearing Loss Seminar

2

Senior Living Community

2

Where Did Dr. Hopkins Go?

3

Live and Laugh

3

New Addition to PHS Family

3

Patient Referral Program

4

TIPS FOR HEARING AID WEARERS

u

If your hearing device has a wax guard at the tip, change them monthly (or sooner as recommended by our staff ). If you are unable to change them yourself, we will be happy to do it when you come in for your regular check- ups.

u

Keep hearing devices away from moisture and extreme temperatures.

u

NEVER put your hearing aid in the microwave to dry it out.

u

Always open the battery door to turn the hearing device off when not wearing it.

u

Force yourself to put your hearing devices away in the SAME place every time you take them out – this will reduce the risk of loss.

u

Clean your devices EVERY a.m., just prior to use, to help prevent wax related break-downs.

WARNING:

PEOPLE WITH HEARING LOSS SHOULD CHECK SMOKE ALARMS

The Fire Protection Research Foundation, a non-profit organization, found that a typical smoke alarm fails to wake up almost half of participants with hearing loss. Most smoke alarms use high-pitched sound signal that is not heard well by many people with hearing loss.

In their study with 38 volunteers with mild to moderate hearing loss, 43% failed to waken when a fire alarm went off while they were sleeping. However, a pillow vibrator device woke up 80% of the participants. A strobe light alerting device had the worst results, alerting only 27% of the participants. The most effective signal was a loud, low-pitched sound, which woke ore than 92% of listeners.

Unfortunately, low-pitched alarm clocks are not commercially available.

low-pitched alarm clocks are not commercially available. The fire Protection Foundation make the following

The fire Protection Foundation make the following recommendations for people with hearing loss:

1. Don’t be complacent! Test your smoke alarm. Can you hear it without your hearing aids? Would you be alerted while asleep?

2. Don’t depend upon strobe light devices – they are not effective!

3. Consider purchasing a bed or pillow shaker alarm if you cannot hear your current smoke alarm. We can order one for you – just give us a call!

alarm. We can order one for you – just give us a call! Three ladies were
alarm. We can order one for you – just give us a call! Three ladies were

Three ladies were traveling on top of the Fifth Avenue open-deck bus. This is the conversation that was overheard:

Lady #1: “Sure is windy today.”

Lady #2: “No it’s not. It’s Thursday.”

Lady #3: “So am I, let’s have a drink!”

Discover What You Need to Know BEFORE Even Considering Buying Hearing Aids.

Visit our Virtual Hearing Loss Seminar at www.premiumhearingsolutions.com! Click on the icon below to start your personal seminar.

Virtual Hearing Loss Seminar at www.premiumhearingsolutions.com! Click on the icon below to start your personal seminar.
CONSIDERING LIVING IN A SENIOR LIVING FACILITY? Are you or a family member considering moving
CONSIDERING
LIVING IN A
SENIOR LIVING FACILITY?
Are you or a family member considering moving to a Senior
Living Community but don’t know how to pick a good
one? Here’s a tip: check the State of Michigan’s mandatory
inspection reports to learn the goods and bad about the
facility you are considering. Here’s how:
Steps to find reports on Senior Living Facilites:
1. Go to www.michigan.gov/dhs
2. Click on “licensing” – this is found listed on the right
side of the page (section with blue background).
3. Click on “online license look-ups” – this is found in the
middle section of the page, to the right, on the section
with a white background.
4. First bullet point under “online license look-ups” is
“Adult Foster Care/Homes for the Aged”. Click on this.
5. This will bring you to a new page, where you can type
in the info on the facility you are investigating to get
the report.

DR. WHO? WHERE DID DR. HOPKINS GO??

Don’t fret, Dr. Melissa Hopkins has not disappeared – she just got married! Her nuptials occurred over Labor Day weekend, and she is now known as Dr. Melissa Anderson.

Day weekend, and she is now known as Dr. Melissa Anderson. Dr. Anderson with her husband,

Dr. Anderson with her husband, Nick.

and she is now known as Dr. Melissa Anderson. Dr. Anderson with her husband, Nick. The

The bride and groom’s wedding cake.

her husband, Nick. The bride and groom’s wedding cake. Live and Laugh Want to improve your

Live and Laugh

Want to improve your health as well as your disposition?

HAVE A GOOD BELLY LAUGH!

According to the study by the University of Maryland, laughter helps relax the lining of blood vessels, easing blood flow. Researchers measured the blood flow of 20 participants before and after they watched a funny film. After the movie, 19 subjects showed improved flow, with an average increase of 22 percent. Other research shows that laughter can also reduce stress and boost immunity.

NEW ADDITION TO THE PREMIUM HEARING FAMILY

Premium Hearing Solutions’ newest staff member is Margaret Mizzi. She is known as “Marge” in our office so as to not confuse her with Margaret Moss,

who helps with the front office. Marge supports our patients through a patient recall program and acts as

a patient advocate once the patient has been seen.

She helps Dr. Ward and Dr. Anderson ensure that the patients’ hearing needs were met to their satisfaction. By communicating with our patients soon after their visit, we will provide the initiative to address any immediate concerns without delay.

A longtime resident of the Clawson area, she enjoys

riding her bike and this summer participated in a week-long, 270 mile bike ride across lower Michigan. She has also participated with Team-In-Training, a program of the Leukemia and Lymphoma Society, in

a half-marathon walk to raise money to fight blood cancers.

a half-marathon walk to raise money to fight blood cancers. The Staff of Premium Hearing Solutions

The Staff of Premium Hearing Solutions (Marge is pictured at the far left)

PATIENT REFERRAL PROGRAM

Because we are proud that you have chosen us to be your hearing care professionals, Premium Hearing Solutions has recently implemented a new referral program. We know that we can help your family members and friends and the best way to say thank you for what we have done is by referring everyone you know to our office.

Our staff will give you referral cards (similar to those pictured in this article) with your name printed on them for you to hand out. When the person you’ve given the card to comes into the office, instruct him or her to give us your referral card.If he or she purchases hearing help from our office, he or she will

receive $25.00 off a purchase, and you will receive a $25.00 credit on your account.

Although the $25.00 credit is not redeemable for cash, the credit never expires. You can bank the credits and use them for any future purchases at our office (repairs, new hearing aids, etc.)

If you run out of referral cards, please come in and get more. There is no limit to the amount of money you bank.

It’s our way of thanking you for

referring patients and in turn,you’ll thank your family and friends!

the way it was meant to be. Hearing health care Bring this referral card to
the
way it was meant to be.
Hearing health care
Bring this referral card to our office to receive a
I was referred by:
• complimentary hearing screen
555 W. 14 Mile
Road • Suite 2-A
• Clawson,
MI 48017
• complimentary hearing consultation
Phone:
248.435.6811 • Fax: 248.435.6855
• complimentary hearing device demo
and in-home loan
www.premiumhearingsolutions.com
Staff initials

Mission Statement: Premium Hearing Solutions is dedicated to becoming a trusted ally with each and every patient who seeks our services. In order to obtain the trust of our patients, we place a high priority on ethics, patient education, and outstanding service. The “team” approach between the patient, family and Doctor of Audiology is emphasized.

the patient, family and Doctor of Audiology is emphasized. 555 West 14 Mile Road, Ste. 2-A

555 West 14 Mile Road, Ste. 2-A Clawson, Michigan 48017

555 West 14 Mile Road, Ste. 2-A Clawson, Michigan 48017 HOURS: Monday - Friday 9:00 a.m.

HOURS:

Monday - Friday 9:00 a.m. - 5:00 p.m

We are also available early mornings, evenings and weekends; just ask and we can set up an appointment. Most hearing aid insurance plans accepted.

Phone: 248-435-6811 Fax: 248-435-6855 www.premiumhearingsolutions.com