Professional Documents
Culture Documents
In this context:
(a) G.C.S.L. seeks to close collaboration with the public as well as with the State
Authorities in an attempt to satisfy their demands, improve the quality of the services
provided and assure the confidentiality of the data concerning transactions. Services
improvement through an electronic platform of transaction (MIS-GCSL),
understanding of the requirements and demands of the public, the collaborating
institutions and Authorities, combined with a correct implementation of legislation in
all cases, are the key steps towards this direction. Accordingly, G.C.S.L
Administration guarantees that all staff members have understood the importance of
meeting the requirements of traders as well as the legal and regulatory requirements.
(b) The Administration of the General Chemical State Laboratory is committed to
assuring the quality of the laboratory test results by:
caring, on an ongoing basis, to ensure the necessary human and material
resources
maintaining a high level of staff scientific and technical competence
using documented and validated test methods
operating appropriate state of the art equipment
implementing and maintaining an appropriate management quality system.
(c) Quality management systems which have been so far introduced and implemented in
the General Chemical State Laboratory are the EN ISO/IEC 17025 and
ISO/IEC 17043. According to them, the accredited laboratories of the G.C.S.L. have
to comply with the requirements for accredited testing laboratories and for providers
of interlaboratory proficiency testing schemes, respectively, and also have to accept
the procedures of the assessment body. G.C.S.L accredited laboratories are covered
by fixed or flexible scope of accreditation.
Sampling and compliance statements are not currently included in the accreditation
scope. However, they are covered by legislative provisions in force.
(d) As far as the accredited laboratories are concerned, G.C.S.L Administration is
committed to developing and applying a quality management system according to the
EN ISO/IEC 17025 and ISO/IEC 17043 standards and taking measures for the
continuous improvement of its efficiency. All changes are planned and implemented
as to ensure that the quality management system retains its integrity as well as its
consistency and compliance with the principles set out in the EN ISO/IEC
17025 and ISO/IEC 17043 standards.
(e) The policy applied in every aspect of the quality system is documented in the quality
manual of the G.C.S.L. The quality manual is continuously reviewed in order to
improve the applied system and its effectiveness. The personnel must be familiar
with the quality manual and its amendments comply with policies established and
implement the procedures described in.
(f) Communication between G.C.S.L services, as well as within each service, is a
fundamental prerequisite for the satisfactory implementation of the quality
management system.
Responsible for the overall implementation of the quality policy is the Director
General of G.C.S.L.
The most crucial factor for the successful implementation of the EN ISO/IEC
17025 and ISO/IEC 17043 Standards is the active involvement of all members of
staff according to their responsibilities and tasks assigned.
The accreditation scope of each GCSL Service is recorded in the documentation held
by the Service.
NIKOLAOS VLACHOS