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SIPOC (KULANG PANE KUYA IPATIWAS NILA KUYA)

Supplier Input Process Output Customer CTQ

Carbon area Needle Measuring of All Cebu Time of Delivery


Cloth/Textile sportswear Customers
like jersey
Thread and shorts Quality of textile must be
Cutting of
clean and durable
Textile
Textile/Cloth
Comfortable
Printing of to wear
Machine
Textile
Quality of making the
Measuring products should be
Sewing of
Tools durable
textile

Paint Exact measurement


of Cloth

Figure above is SIPOC Diagram


In figure above shows the SIPOC (supplier, input, process, output, and customer)

diagram of Mr. Ernesto O. Rabidon of JACKERMS SPORTS TAILORING. SIPOC

diagram is used to identify all significant elements of a process improvement project

before the work begins. With the use of SIPOC, it helps define a complex project that

may not be well scoped. SIPOC is similar and related to process mapping and in/out

scope tools, that provides additional detail. In JACKERMS SPORTS TAILORING, it

involves 4 processes which are measuring of textile, cutting, printing and lastly sewing

of cloth. The supplier of the business is from the carbon area.

In addition, the figure above also shows the CTQ (Critical to Quality) which are

the key requirements of the service and are critical to meet the customer expectations

and often defined by customer expectations. The CTQ above shows what the customer

expects towards the service. In Six Sigma efforts, the primary objective is to improve the

productivity and workers efficiency