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800 Florida Ave. NE, Washington DC 20002 http://clerccenter.gallaudet.

edu/InfoToGo/

Healthcare for Deaf and Hard of Hearing Patients:


Clinics and Special Services
This resource list identifies healthcare programs and initiatives designed specifically for 
deaf and hard of hearing persons. Communication accommodations include not only a 
variety of devices, such as text telephones, but also qualified American Sign Language 
and oral interpreters as appropriate, and medical and allied personnel with sign skills and 
sensitivity to the varied communication needs of individuals with hearing losses. 

To assist groups in the United States and other countries in sharing information about 
existing programs and efforts to establish programs that provide access for deaf and hard 
of hearing persons in healthcare settings, we have included resources from other 
countries. 

This list is "in progress." Info to Go welcomes readers to identify programs that are not 
yet listed, and contact us with this information or other updates. 

CALIFORNIA
Health Care Partnership and Access Program for the Deaf
Greater Los Angeles Council on Deafness, Inc. (GLAD)
2222 Laverna Avenue
Los Angeles, CA 90041
213­478­8000 (TTY/Voice)
213­550­4205 (FAX)
E­mail: mrsummers@aol.com
GLAD provides outreach programs to deaf people in their own community and in 
their own language. The Health Care Partnership is currently conducting a needs 
assessment of deaf and hard of hearing consumers to help identify the gaps in 
healthcare delivery to the deaf community. Results of the survey will be used to 
design a future program. Current health education programs offered by GLAD 
include AIDS education, family planning, sexually transmitted diseases, and 
substance abuse. LIFE SIGNS, a 24­hour medical sign language interpreter 
referral service, assists in any situations where an individual requires immediate 
medical care in an emergency room, emergency admittance to a hospital, urgent 
care center, or any emergency matters with law enforcement personnel. The 
program serves eight counties in Southern California. 

Special Task Interpreters for the Deaf, Inc. (STID, Inc.)


8A Village Loop, PMB #539
Pomona, CA 91766
800-STIDVIP (784-3847) Voice/TTY (or use Relay)
909-629-7100 Voice/TTY (or use Relay)
909-623-4945 Fax
E-mail: STID1@aol.com
Web site: http://www.stid.org
STID provides specially trained Interpreter/Medical Aids to facilitate
communication with healthcare providers throughout Orange County, parts of Los
Angeles, and San Bernardino counties in Southern California. Healthcare
interpreters are available for medical office visits, 24-hour emergency room and
urgent care centers, surgery, recovery, childbirth classes, labor, delivery and all
diagnostic testing procedures. STID provides information, advocacy, and
assistance with ADA related issues, in medical situations as well as referrals for
further support. STID is known for its ability to provide "Continuity of Care"--
the same interpreter is provided for all scheduled medical office visits and
hospital procedures. For more information, please contact STID.

FLORIDA
Crystal Oaks of Pinellas
Healthcare and Rehabilitation Center for the Deaf and Hard of Hearing
6767 86th Avenue North
Pinellas Park, FL 33782
813­548­5566 Voice/TTY 

ILLINOIS
Silent Care
A Program of ABS Long­Term Care
2711 W. Howard St.
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Laurent Clerc National Deaf Education Center
Gallaudet University
800 Florida Ave. NE, Washington, DC 20002
http://clerccenter.gallaudet.edu/InfoToGo/index.html
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Chicago, IL 60645 773­275­2378 Voice/TTY
773­338­4414 Fax
E­mail: absmgt@aol.com 
Silent Care is a specialized nursing home program responding to the needs of 
elderly Deaf persons at designated ABS Long­Term Care facilities throughout the 
State of Illinois. The primary mission of Silent Care is to provide comprehensive 
long­term care services to members of the Deaf community in a home­like 
environment. 

Two sites are currently under development: Lincoln Park Terrace, 2732 N. 
Hampden Court, Chicago, IL and Plaza Terrace, 3249 W. 147th Street, 
Midlothian, IL. Contact Dee Pappas, Director 

KANSAS
Hear for You
Olathe Medical Center
20333 West 151st Street
Olathe, KS 66061
913­791­4224
Web site: http://www.omci.com/omci/hearforyou.html 
A unique program of the Olathe Medical Center, Hear for You provides 24­hour 
interpreter services to deaf and hard of hearing patients and their families. “Hear 
for You: A Commitment to Communication” is a closed­captioned videotape 
commemorating the 10th anniversary of the Hear for You program and describing 
its services.

KENTUCKY
Heritage Hospice
337 West Broadway
PO Box 1213
Danville, KY 40422
606­236­3367 Voice/TTY
800­718­7708 Voice/TTY 
Heritage Hospice, a four­county rural hospice, is a healthcare group now 
accessible to deaf patients and their families. HOSPICE provides healthcare in the 
Copyright © 2004 All Rights Reserved
Laurent Clerc National Deaf Education Center
Gallaudet University
800 Florida Ave. NE, Washington, DC 20002
http://clerccenter.gallaudet.edu/InfoToGo/index.html
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home under the direction of the patient's doctor. Deaf volunteers have been trained 
to work in the program. Staff is available to serve as a resource to other states 
interested in making hospice more accessible to deaf and hard of hearing persons 
in their community.

MARYLAND
Deaf Services Program
Highlandtown Community Health Center 
3509 Eastern Avenue
Baltimore, MD 21224
410­342­8309 Voice
410­522­9528 TTY
410­558­4922 Fax
Web site: http://www.bmsi.org/98deafservicetape.htm
E­mail: Donna Walters, Program Manager, donnawa@bmsi.org 
The Deaf Services Program makes all services of the Baltimore Medical System 
(BMS) accessible to Deaf patients through full­time sign language interpreters, 
healthcare coordination, and health education in sign language, including 
childbirth education and prenatal care. The Deaf Services Program assists with 
arranging medical referrals and special tests, advocating for an interpreter at the 
facility of referral and also provides information and referral to resources for non­
medical services.

MASSACHUSETTS
Deaf Family Clinic (DFC)
Department of Pediatrics
New England Medical Center
755 Washington Street
Boston, MA 02111
617-636-1371 TTY
617-636-5255 Voice
617-636-7719 Fax
Provides health care and advocacy for deaf children and their families.

MINNESOTA

Copyright © 2004 All Rights Reserved


Laurent Clerc National Deaf Education Center
Gallaudet University
800 Florida Ave. NE, Washington, DC 20002
http://clerccenter.gallaudet.edu/InfoToGo/index.html
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Health & Wellness Program Serving Deaf and Hard of Hearing People
St. Paul­Ramsey Medical Center
640 Jackson Street
St. Paul,. MN 55101­2595
612­221­2719 Voice
612­221­3258 TTY
The Health and Wellness Program provides numerous services to deaf and hard of 
hearing people, including interpreting, sexual health and family planning, prenatal 
and parent education, sexual assault advocacy, and child abuse education, 
treatment, and prevention. Mental health and community education services for 
deaf, hard of hearing, and deaf­blind people are provided under the direction of 
Ramsey's Psychiatric Department.

NEW YORK
Jacob Perlow Hospice­Deaf Services Project
Beth Israel Medical Center
New York, NY
212­420­4129 TTY
212­420­4543 Voice
212­420­4131 Fax
Web site: http://www.bethisraelny.org/services/hospice/hospice.html 
The Jacob Perlow Hospice­Deaf Services Project provides specialized care to 
patients with end­stage disease and can assist Deaf patients with Deaf or hearing 
families and hearing patients with Deaf family members. This culturally sensitive 
and linguistically appropriate hospice program provides communication access to 
physicians, nurses, social workers, special therapists, and chaplains through 
qualified and specially trained interpreters. Trained volunteers from the Deaf, hard 
of hearing, and adjoining American Sign Language community provide additional 
support. 

WASHINGTON, DC
Kids Clinic for the Deaf 
Georgetown University Hospital 
3800 Reservoir Road NW, 2 PHC 

Copyright © 2004 All Rights Reserved


Laurent Clerc National Deaf Education Center
Gallaudet University
800 Florida Ave. NE, Washington, DC 20002
http://clerccenter.gallaudet.edu/InfoToGo/index.html
5
Washington, DC   20007 
202­444­3323 TTY
202­444­5437 Voice
Web site: http://www.georgetownpeds.org/body.cfm?id=1417
Kids Clinic for the Deaf is a pediatric clinic located at Georgetown University 
Hospital. KCD provides accessible outpatient care for deaf children and children 
of deaf families. The Doctor is fluent in ASL and interpreters are available for 
non­medical encounters and dealing with other hospital staff. 

NATIONAL
Association of Medical Professionals with Hearing Losses (AMPHL)
3709 Waterbridge Lane
Miamisburg, OH   45342­6728
E­mail: secretary@amphl.org 
Web site: http://www.amphl.org
AMPHL promotes advocacy and mentorship among individuals with hearing
losses interested in or working the healthcare fields. They also provide
information and educate the public about individuals with hearing losses working
in the healthcare field. AMPHL is working to develop deaf friendly equipment for
those working in the medical field.

Promoting Awareness in Healthcare, Medical & Deaf (P.A.H., M.D.)
Medical College of Virginia Chapter of AMSA
c/o Todd Witte
1008 West Avenue, #2
Richmond, VA 23220
E­mail: twitte@gems.vcu.edu
Web site: http://views.vcu.edu/amsa/pahmd.html
This on­line discussion group is a network of people dedicated to bridging the gap 
between the medical community and the deaf community. Physicians, nurses, 
social workers, and others interested in healthcare among deaf persons participate. 
To subscribe, send a message to MailServe@Gems.vcu.edu  that states in the body 
of the message: 

SUBSCRIBE PAH­MD name & descriptor (E­mail address)
Ex. SUBSCRIBE PAH­MD Jane Doe, Medical Student <JDoe@mail.com> 

Copyright © 2004 All Rights Reserved


Laurent Clerc National Deaf Education Center
Gallaudet University
800 Florida Ave. NE, Washington, DC 20002
http://clerccenter.gallaudet.edu/InfoToGo/index.html
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NOISE (Network for Overcoming Increased Silence Effectively) 
NOISE is a forum to discuss topics of concern to hard of hearing/deaf medical 
professionals (human medicine, dental, nursing, veterinary medicine, veterinary 
technicians, etc.) world­wide. The network will also (1) serve as a support by 
linking professionals from various backgrounds and geographical regions; (2) 
enable professionals closely affiliated with medical professionals (in disability 
offices, educators at all levels of education) to gather information in order to assist 
hard of hearing/deaf individuals in the professions; (3) provide a means for hard 
of hearing/deaf students ages 15 and up who are interested in a medical career to 
collect information that will help them decide about the feasibility of pursuing 
such a career. 

To subscribe to the NOISE mailing list, send an e­mail message to:
listserver@lists.acs.ohio­state.edu
with the body of the message consisting of the following:
subscribe NOISE firstname lastname
For example: subscribe John Doe

INTERNATIONAL
Access to Nurse Education Project
Deaf People’s Access to Nurse Education Project
Contact: Naomi Sharples
E-mail: n.sharples@salford.ac.uk
Web site:
http://www.nursing.salford.ac.uk/programmes/deafaccess.php
The project supports deaf students for mental health nurse training, gain a
Diploma in Nursing, and qualify as mental health nurses. This enables them to
work as registered mental health nurses.

Hearing Concern
4th Floor,275­281 King Street 
London W6 9LZ England
Tel: 020­8233­2929 Voice
Fax/Text: 020­8233­2934
E­mail: info@hearingconcern.org.uk
Web site: http://www.hearingconcern.org.uk/ 

Copyright © 2004 All Rights Reserved


Laurent Clerc National Deaf Education Center
Gallaudet University
800 Florida Ave. NE, Washington, DC 20002
http://clerccenter.gallaudet.edu/InfoToGo/index.html
7
This program of the British Association of the Hard of Hearing offers the 
brochure Communication with Deaf and Hard of Hearing Patients.

Medicine and the Deaf
(La Medicine et les Sourds)
Web site: http://www.ib.be/msc/sourd/sourd.html
Home page of a group in Bruxelles, Belgium, dedicated to improving awareness 
of medical professionals regarding the cultural dimension of deafness. To date, 
only the introduction to the home page has been translated into English. Contact: 
Benoit Drion, M.D.

OTHER RESOURCES
SHHH Hospital Program
SHHH (Self Help for Hard of Hearing People, Inc.)
7910 Woodmont Avenue, Suite 1200
Bethesda, MD 20814
Web site: http://www.hearingloss.org 
This is a complete guide to enable hospitals to provide services for people with 
hearing loss in health care settings and to comply with the Americans with 
Disabilities Act (ADA). The program includes a 56­page guidebook (People with  
Hearing Loss and Health Care Facilities), a staff training video (“I Only Hear 
You When I See Your Face”), one Patient with Hearing Loss brochure, 10 "Tips 
for Communication" cards, two "Tips for Staff" posters, and stickers of the 
International Symbol of Access for Hearing Loss (50 1"x 1" stickers; five 5 1/2' x 
7" stickers). The complete Hospital Program is $70 for members and $80 for non­
members. Components may be purchased separately from SHHH at the address 
above. 

American Academy for the Advancement of Science (AAAS)
Project on Science, Technology, and Disability
1333 H Street, NW
Washington, DC 20005
202­326­6630 Voice/TTY
AAAS has been instrumental in promoting access of persons with disabilities in 
science programs. Four booklets in the series Barrier Free in Brief suggest 

Copyright © 2004 All Rights Reserved


Laurent Clerc National Deaf Education Center
Gallaudet University
800 Florida Ave. NE, Washington, DC 20002
http://clerccenter.gallaudet.edu/InfoToGo/index.html
8
accommodations for individuals with hearing mobility, speech, vision, and 
learning disabilities. Two booklets have specific relevance to pre­med programs 
and medical and nursing schools. Barrier Free in Brief: Access in Word and Deed 
discusses terminology and offers suggestions on speaking to and about persons 
with disabilities; identifies 80 individuals who have agreed to act as consultants 
on questions of science, technology, and disability. Barrier Free in Brief:  
Laboratories and Classrooms in Science and Engineering provides information 
for professors, administrators, and university laboratory directors on 
accommodating students with disabilities in educational institutions and research 
laboratories.

Resource Directory of Scientists and Engineers with Disabilities
In its third edition, this resource directory helps to connect persons with 
disabilities, their families, counselors, and others with scientists, engineers, and 
mathematicians who have disabilities and who can serve as role models and 
mentors. The directory identifies 27 physicians, dentists, nurses, and allied health 
professionals who are deaf or hard of hearing. 

File health-revised 06/2004

Copyright © 2004 All Rights Reserved


Laurent Clerc National Deaf Education Center
Gallaudet University
800 Florida Ave. NE, Washington, DC 20002
http://clerccenter.gallaudet.edu/InfoToGo/index.html
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