800 Florida Ave.

NE, Washington DC 20002


Healthcare for Deaf and Hard of Hearing Patients: Clinics and Special Services
This resource list identifies healthcare programs and initiatives designed specifically for  deaf and hard of hearing persons. Communication accommodations include not only a  variety of devices, such as text telephones, but also qualified American Sign Language  and oral interpreters as appropriate, and medical and allied personnel with sign skills and  sensitivity to the varied communication needs of individuals with hearing losses.  To assist groups in the United States and other countries in sharing information about  existing programs and efforts to establish programs that provide access for deaf and hard  of hearing persons in healthcare settings, we have included resources from other  countries.  This list is "in progress." Info to Go welcomes readers to identify programs that are not  yet listed, and contact us with this information or other updates. 

Health Care Partnership and Access Program for the Deaf Greater Los Angeles Council on Deafness, Inc. (GLAD) 2222 Laverna Avenue Los Angeles, CA 90041 213­478­8000 (TTY/Voice) 213­550­4205 (FAX) E­mail: mrsummers@aol.com GLAD provides outreach programs to deaf people in their own community and in  their own language. The Health Care Partnership is currently conducting a needs  assessment of deaf and hard of hearing consumers to help identify the gaps in  healthcare delivery to the deaf community. Results of the survey will be used to 

design a future program. Current health education programs offered by GLAD  include AIDS education, family planning, sexually transmitted diseases, and  substance abuse. LIFE SIGNS, a 24­hour medical sign language interpreter  referral service, assists in any situations where an individual requires immediate  medical care in an emergency room, emergency admittance to a hospital, urgent  care center, or any emergency matters with law enforcement personnel. The  program serves eight counties in Southern California.  Special Task Interpreters for the Deaf, Inc. (STID, Inc.) 8A Village Loop, PMB #539 Pomona, CA 91766 800-STIDVIP (784-3847) Voice/TTY (or use Relay) 909-629-7100 Voice/TTY (or use Relay) 909-623-4945 Fax E-mail: STID1@aol.com Web site: http://www.stid.org STID provides specially trained Interpreter/Medical Aids to facilitate communication with healthcare providers throughout Orange County, parts of Los Angeles, and San Bernardino counties in Southern California. Healthcare interpreters are available for medical office visits, 24-hour emergency room and urgent care centers, surgery, recovery, childbirth classes, labor, delivery and all diagnostic testing procedures. STID provides information, advocacy, and assistance with ADA related issues, in medical situations as well as referrals for further support. STID is known for its ability to provide "Continuity of Care"-the same interpreter is provided for all scheduled medical office visits and hospital procedures. For more information, please contact STID.

Crystal Oaks of Pinellas Healthcare and Rehabilitation Center for the Deaf and Hard of Hearing 6767 86th Avenue North Pinellas Park, FL 33782 813­548­5566 Voice/TTY 

Silent Care A Program of ABS Long­Term Care 2711 W. Howard St.
Copyright © 2004 All Rights Reserved Laurent Clerc National Deaf Education Center Gallaudet University 800 Florida Ave. NE, Washington, DC 20002 http://clerccenter.gallaudet.edu/InfoToGo/index.html


Chicago, IL 60645 773­275­2378 Voice/TTY 773­338­4414 Fax E­mail: absmgt@aol.com  Silent Care is a specialized nursing home program responding to the needs of  elderly Deaf persons at designated ABS Long­Term Care facilities throughout the  State of Illinois. The primary mission of Silent Care is to provide comprehensive  long­term care services to members of the Deaf community in a home­like  environment.  Two sites are currently under development: Lincoln Park Terrace, 2732 N.  Hampden Court, Chicago, IL and Plaza Terrace, 3249 W. 147th Street,  Midlothian, IL. Contact Dee Pappas, Director 

Hear for You Olathe Medical Center 20333 West 151st Street Olathe, KS 66061 913­791­4224 Web site: http://www.omci.com/omci/hearforyou.html  A unique program of the Olathe Medical Center, Hear for You provides 24­hour  interpreter services to deaf and hard of hearing patients and their families. “Hear  for You: A Commitment to Communication” is a closed­captioned videotape  commemorating the 10th anniversary of the Hear for You program and describing  its services.

Heritage Hospice 337 West Broadway PO Box 1213 Danville, KY 40422 606­236­3367 Voice/TTY 800­718­7708 Voice/TTY  Heritage Hospice, a four­county rural hospice, is a healthcare group now  accessible to deaf patients and their families. HOSPICE provides healthcare in the 
Copyright © 2004 All Rights Reserved Laurent Clerc National Deaf Education Center Gallaudet University 800 Florida Ave. NE, Washington, DC 20002 http://clerccenter.gallaudet.edu/InfoToGo/index.html


home under the direction of the patient's doctor. Deaf volunteers have been trained  to work in the program. Staff is available to serve as a resource to other states  interested in making hospice more accessible to deaf and hard of hearing persons  in their community.

Deaf Services Program Highlandtown Community Health Center  3509 Eastern Avenue Baltimore, MD 21224 410­342­8309 Voice 410­522­9528 TTY 410­558­4922 Fax Web site: http://www.bmsi.org/98deafservicetape.htm E­mail: Donna Walters, Program Manager, donnawa@bmsi.org  The Deaf Services Program makes all services of the Baltimore Medical System  (BMS) accessible to Deaf patients through full­time sign language interpreters,  healthcare coordination, and health education in sign language, including  childbirth education and prenatal care. The Deaf Services Program assists with  arranging medical referrals and special tests, advocating for an interpreter at the  facility of referral and also provides information and referral to resources for non­ medical services.

Deaf Family Clinic (DFC) Department of Pediatrics New England Medical Center 755 Washington Street Boston, MA 02111 617-636-1371 TTY 617-636-5255 Voice 617-636-7719 Fax Provides health care and advocacy for deaf children and their families.

Copyright © 2004 All Rights Reserved Laurent Clerc National Deaf Education Center Gallaudet University 800 Florida Ave. NE, Washington, DC 20002 http://clerccenter.gallaudet.edu/InfoToGo/index.html


Health & Wellness Program Serving Deaf and Hard of Hearing People St. Paul­Ramsey Medical Center 640 Jackson Street St. Paul,. MN 55101­2595 612­221­2719 Voice 612­221­3258 TTY The Health and Wellness Program provides numerous services to deaf and hard of  hearing people, including interpreting, sexual health and family planning, prenatal  and parent education, sexual assault advocacy, and child abuse education,  treatment, and prevention. Mental health and community education services for  deaf, hard of hearing, and deaf­blind people are provided under the direction of  Ramsey's Psychiatric Department.

Jacob Perlow Hospice­Deaf Services Project Beth Israel Medical Center New York, NY 212­420­4129 TTY 212­420­4543 Voice 212­420­4131 Fax Web site: http://www.bethisraelny.org/services/hospice/hospice.html  The Jacob Perlow Hospice­Deaf Services Project provides specialized care to  patients with end­stage disease and can assist Deaf patients with Deaf or hearing  families and hearing patients with Deaf family members. This culturally sensitive  and linguistically appropriate hospice program provides communication access to  physicians, nurses, social workers, special therapists, and chaplains through  qualified and specially trained interpreters. Trained volunteers from the Deaf, hard  of hearing, and adjoining American Sign Language community provide additional  support. 

Kids Clinic for the Deaf  Georgetown University Hospital  3800 Reservoir Road NW, 2 PHC 
Copyright © 2004 All Rights Reserved Laurent Clerc National Deaf Education Center Gallaudet University 800 Florida Ave. NE, Washington, DC 20002 http://clerccenter.gallaudet.edu/InfoToGo/index.html


Washington, DC   20007  202­444­3323 TTY 202­444­5437 Voice Web site: http://www.georgetownpeds.org/body.cfm?id=1417 Kids Clinic for the Deaf is a pediatric clinic located at Georgetown University  Hospital. KCD provides accessible outpatient care for deaf children and children  of deaf families. The Doctor is fluent in ASL and interpreters are available for  non­medical encounters and dealing with other hospital staff. 

Association of Medical Professionals with Hearing Losses (AMPHL) 3709 Waterbridge Lane Miamisburg, OH   45342­6728 E­mail: secretary@amphl.org  Web site: http://www.amphl.org AMPHL promotes advocacy and mentorship among individuals with hearing losses interested in or working the healthcare fields. They also provide information and educate the public about individuals with hearing losses working in the healthcare field. AMPHL is working to develop deaf friendly equipment for those working in the medical field. Promoting Awareness in Healthcare, Medical & Deaf (P.A.H., M.D.) Medical College of Virginia Chapter of AMSA c/o Todd Witte 1008 West Avenue, #2 Richmond, VA 23220 E­mail: twitte@gems.vcu.edu Web site: http://views.vcu.edu/amsa/pahmd.html This on­line discussion group is a network of people dedicated to bridging the gap  between the medical community and the deaf community. Physicians, nurses,  social workers, and others interested in healthcare among deaf persons participate.  To subscribe, send a message to MailServe@Gems.vcu.edu  that states in the body  of the message:  SUBSCRIBE PAH­MD name & descriptor (E­mail address) Ex. SUBSCRIBE PAH­MD Jane Doe, Medical Student <JDoe@mail.com> 
Copyright © 2004 All Rights Reserved Laurent Clerc National Deaf Education Center Gallaudet University 800 Florida Ave. NE, Washington, DC 20002 http://clerccenter.gallaudet.edu/InfoToGo/index.html


NOISE (Network for Overcoming Increased Silence Effectively)  NOISE is a forum to discuss topics of concern to hard of hearing/deaf medical  professionals (human medicine, dental, nursing, veterinary medicine, veterinary  technicians, etc.) world­wide. The network will also (1) serve as a support by  linking professionals from various backgrounds and geographical regions; (2)  enable professionals closely affiliated with medical professionals (in disability  offices, educators at all levels of education) to gather information in order to assist  hard of hearing/deaf individuals in the professions; (3) provide a means for hard  of hearing/deaf students ages 15 and up who are interested in a medical career to  collect information that will help them decide about the feasibility of pursuing  such a career.  To subscribe to the NOISE mailing list, send an e­mail message to: listserver@lists.acs.ohio­state.edu with the body of the message consisting of the following: subscribe NOISE firstname lastname For example: subscribe John Doe

Access to Nurse Education Project Deaf People’s Access to Nurse Education Project Contact: Naomi Sharples E-mail: n.sharples@salford.ac.uk Web site: http://www.nursing.salford.ac.uk/programmes/deafaccess.php The project supports deaf students for mental health nurse training, gain a Diploma in Nursing, and qualify as mental health nurses. This enables them to work as registered mental health nurses. Hearing Concern 4th Floor,275­281 King Street  London W6 9LZ England Tel: 020­8233­2929 Voice Fax/Text: 020­8233­2934 E­mail: info@hearingconcern.org.uk Web site: http://www.hearingconcern.org.uk/ 
Copyright © 2004 All Rights Reserved Laurent Clerc National Deaf Education Center Gallaudet University 800 Florida Ave. NE, Washington, DC 20002 http://clerccenter.gallaudet.edu/InfoToGo/index.html


This program of the British Association of the Hard of Hearing offers the  brochure Communication with Deaf and Hard of Hearing Patients. Medicine and the Deaf (La Medicine et les Sourds) Web site: http://www.ib.be/msc/sourd/sourd.html Home page of a group in Bruxelles, Belgium, dedicated to improving awareness  of medical professionals regarding the cultural dimension of deafness. To date,  only the introduction to the home page has been translated into English. Contact:  Benoit Drion, M.D.

SHHH Hospital Program SHHH (Self Help for Hard of Hearing People, Inc.) 7910 Woodmont Avenue, Suite 1200 Bethesda, MD 20814 Web site: http://www.hearingloss.org  This is a complete guide to enable hospitals to provide services for people with  hearing loss in health care settings and to comply with the Americans with  Disabilities Act (ADA). The program includes a 56­page guidebook (People with   Hearing Loss and Health Care Facilities), a staff training video (“I Only Hear  You When I See Your Face”), one Patient with Hearing Loss brochure, 10 "Tips  for Communication" cards, two "Tips for Staff" posters, and stickers of the  International Symbol of Access for Hearing Loss (50 1"x 1" stickers; five 5 1/2' x  7" stickers). The complete Hospital Program is $70 for members and $80 for non­ members. Components may be purchased separately from SHHH at the address  above.  American Academy for the Advancement of Science (AAAS) Project on Science, Technology, and Disability 1333 H Street, NW Washington, DC 20005 202­326­6630 Voice/TTY AAAS has been instrumental in promoting access of persons with disabilities in  science programs. Four booklets in the series Barrier Free in Brief suggest 
Copyright © 2004 All Rights Reserved Laurent Clerc National Deaf Education Center Gallaudet University 800 Florida Ave. NE, Washington, DC 20002 http://clerccenter.gallaudet.edu/InfoToGo/index.html


accommodations for individuals with hearing mobility, speech, vision, and  learning disabilities. Two booklets have specific relevance to pre­med programs  and medical and nursing schools. Barrier Free in Brief: Access in Word and Deed  discusses terminology and offers suggestions on speaking to and about persons  with disabilities; identifies 80 individuals who have agreed to act as consultants  on questions of science, technology, and disability. Barrier Free in Brief:   Laboratories and Classrooms in Science and Engineering provides information  for professors, administrators, and university laboratory directors on  accommodating students with disabilities in educational institutions and research  laboratories. Resource Directory of Scientists and Engineers with Disabilities In its third edition, this resource directory helps to connect persons with  disabilities, their families, counselors, and others with scientists, engineers, and  mathematicians who have disabilities and who can serve as role models and  mentors. The directory identifies 27 physicians, dentists, nurses, and allied health  professionals who are deaf or hard of hearing. 

File health-revised 06/2004

Copyright © 2004 All Rights Reserved Laurent Clerc National Deaf Education Center Gallaudet University 800 Florida Ave. NE, Washington, DC 20002 http://clerccenter.gallaudet.edu/InfoToGo/index.html