Dash User Guide

Updated on: February 2016

This is a basic guide to help you use and troubleshoot issues while working with the Rev Dash tool

Tip: To quickly search this
guide use + f, or Ctrl + f.
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Table of Contents

● General Use ● Working offline
○ How to type ○ Play from local file
○ How to play/pause ○ Manually back up draft
○ How to sync ○ Saving offline
○ How to check your work
○ How to flip up caption groups ● How to recover work
○ How to submit ○ Snapshot
○ How to unclaim ○ Undo
○ How to see the project page
● Basic Troubleshooting
● Features ○ It won’t let me submit, what do I do?
○ Text expanders ○ How do I save my work?
○ Keyboard shortcuts ○ I can’t create a caption group, what
○ My dictionary do I do?
○ Spell check ○ I work outside of Dash, how do I
○ Playback speeds upload my work?
○ Split, create and merge captions ○ I messed up syncing, what do I do?
○ Deleting and editing captions ○ My video is not smoothly playing,
○ On-screen guides and text how do I fix this?
○ I cannot see my next caption to sync,
is there a way to correct this?
○ I have a lot of lagging during syncing,
help!
○ How do I share my video with others
to get help?
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General Use

How to type:
The first step in Dash is transcribing the video (typing out the dialogue and atmospherics) while breaking the text
into caption groups by using the “enter” key.

Deciding where to break the caption groups throughout the video is the key to a quick overall process. Your
caption group will wrap to a second line and turn red when it is too long.

How to easily play and pause
the video:
Use the TAB key on your
keyboard to play/pause
the video. Use
SHIFT+TAB to skip back
in the video.

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4 . If you sync a Caption at the incorrect time. you can undo the action by using “ctrl + z” or use the side arrows to nudge the caption groups along the timeline. This will move you to the syncing stage where you can use the up arrow key to sync a caption.General Use How to sync: After you are done typing you can move to the sync step using the button in the upper right corner of Dash. You should sync your captions so that the audio matches the beginning of every caption group.

● Note: When you press the UP arrow to sync. ● The start time should be within half a second of when the dialogue or sound is heard. after the file has 5 been submitted. ○ We have rules in place to set end times. ● You will NOT be able to extend endtimes. ● Based on customer preference. you sync the caption groups to the video so they appear on-screen at the same time as when the dialogue or atmospheric occurs in the audio. ● End times may be shortened based on when you start the next caption group. General Use How to sync: After you’ve typed out the video. press the UP arrow key on your keyboard to align the start of a caption group when the first word or sound of a caption group is heard. we will also close gaps between caption groups that cause flashing. no caption can be shorter than ~ 1 second. so you may need to edit your caption groups to accommodate the start times for fast talkers. Do NOT worry if the end times do not match the end of the dialogue or atmospherics within the audio. Dash automatically bumps your timestamp forward by ¼ second to compensate for normal lag in human reaction time. . To do this. you again press the TAB key to play/pause the video and use SHIFT+TAB to skip back in the video and the UP arrow key to sync. End Time of a Caption Group: ● End times are calculated and set based on an optimal reading rate for the viewer. Start Time of a Caption Group: ● While the video plays.

General Use How to sync: 6 .

As you become confident in your captioning ability. Pause the video using Tab. Note: You can edit caption text at any time.General Use How to check your work: We’ve experimented with multiple processes and have found the most efficient way to caption is using the two primary steps: ● Typing and breaking caption groups (“Type”) ● Syncing and QA (“Sync”) For your first few videos. edit overly-long captions (highlighted in red). Correct typos. you can skip the 3rd watch-through to save time. 7 . etc. you will want to watch the video a third time with “show captions” turned on to check the video for syncing and typing errors. add atmospherics. and click into the text list beneath the video.

2. 8 . 1. 3. 2.General Use How to flip your caption groups to the top of the screen: Since Dash pre-sets the end times for you. to display captions. 1. 3. on the syncing step. you will need to check for caption groups overlapping on screen text in the syncing step. use the hotkeys. If the caption overlaps with the on screen text. to flip up the caption to the top of the screen. Use the “show captions” button. “shift” + “6”. Use the teal brackets to identify if the pre-existing on screen text falls within the bottom third of the screen. To determine if on screen text requires the caption group to be flipped up.

General Use How to submit: When all caption groups have been synced the submit button will highlight so that you can submit your work. 9 .

found in the top menu and select “Project details” and the project page should open in a new browser tab. 10 . How to see the project page: To open the project page from Dash. visit the “Project” tab. visit the “Project” tab. You can unclaim any job within the first hour without penalty.General Use How to unclaim: To unclaim a project. found in the top menu and select “Unclaim”.

Features Text Expanders: Keyboard Shortcuts: Increase your typing speed and overall productivity View all your hot keys from the Keyboard Shortcut with the use of text expanders. 11 . the left of the Dash tool. Here. You can add and edit menu on the left. you can customize your them at any time from the Text Expander menu on hotkeys to fit your preferences.

You can “Dictionary”. Dash has an in-tool spell check. Here you can add and remove words also add words to your dictionary for later use here. 12 .Features Spell Check: My Dictionary: Worry not. Just open Encounter a word missing from spell check? You can up the spell checker from the left hand menu and add it by visiting the Edit menu and selecting cycle through all your misspelled words. from your own custom dictionary that will save between jobs.

This means you can slow down the video during the while typing and speed it up to sync even faster. to slow the video down 13 . to speed the video up Use ctrl + . Use ctrl + . There are also hot-keys so you can speed up and slowdown without taking your hands off the keyboard.Features Playback speed: Click this button to the left of the video player to change the video playback speed.

caret ^ to flip the caption. Pre-existing text appearing Pre-existing text does not fall within the bottom third of within the bracketed area. 14 . use the up caret ^ to flip the caption group to the tip of the screen. Do the screen. Use the the up not flip the caption group.Features Pre-existing text guides: There are teal brackets that appear over the video to indicate where the bottom third of the screen is located. If pre-existing text appears within the bracketed area.

You can use your mouse to hover in between the two captions you want to merge. An icon with a “ ” will appear. There are two ways to merge caption groups. and you can click that to merge the surrounding captions. Features Split. An icon with a “+” will appear. Creating Caption Groups: To create a caption groups use the enter key and a new caption will be created below or you can use your mouse to hover over the area that you want to add a new caption. you can move your cursor in front of the second caption group and hit the “backspace” button to merge it the group to the one before it. and you can click that to create a new caption. Merging Captions: You can combine caption groups to adjust timing and or make longer caption groups. Splitting Captions: Click anywhere within a caption group and hit the enter key to split a caption at that location. 15 . Alternately. create and merge captions: You can edit caption groups at ANY point in the Dash tool.

Nudging Captions: Save time editing sync times by using the side arrow keys to “nudge” the caption start time forward or back while syncing. Deleting Syncing: If you need to remove all the syncing progress that you have made. the “x” icon that appears on hover or backspace. Deleting Captions: There are a few ways to remove a caption group. visit the Edit menu and select “Un-sync All. Note: In a multi-line caption group. You can use hotkeys. You can also use your mouse to drag the caption group as well. You can find the hot keys under the keyboard shortcut menu.” 16 . no more than 30 characters per line otherwise the caption group will turn red. Features Multi-line Captions: Use the shift + enter keys to create a multi-line caption group to better display crosstalk.

If you are experiencing lagging video performance. To do this you will need to download the video file to your computer. 17 . then you can opt to play the video from a local file. or want to disconnect from the internet. Go to the “Video” menu and select “Download Video” 2. 1.Working Offline Play from local file: Dash will by default. stream the project video to you over the internet. Dash will now be playing the video you selected from your computer and you may work offline without interruption ● Note: for privacy reasons. if you download a customer video to your computer. Return to the “Video” menu and select “Upload Video” 3. you must immediately delete it after you submit the finished project. and then upload it to Dash.

18 . you may want to save a draft to your computer in case you close the Dash tool unexpectedly. Go to Project Menu and select Download Draft 2.json file to your computer 3. To load your draft to Dash. return to the Project menu and select Upload Draft Note: Uploading a new draft will overwrite all your work and cannot be undone.Working Offline Manually back up draft: While the Dash tool does save directly to your browser while you work offline. This will save a . Manually back up draft: You can do this both on and offline! 1.

Dash saves your work every few seconds to the browser. your work is safe.Working Offline Saving offline: When you are offline. check the message next to the red save button. 19 . your work will sync with any progress you had previously made online. When you go back online. As long as you do not close your web page or navigate to another website while offline. To ensure your work is being saved.

How to Recover Your Work Snapshots: In case of moments where your cat tries to help or your computer decides it knows better. you can use the Recover feature to restore earlier versions of your work to minimize your loses. To use this option. ● Note: this action cannot be undone 20 . visit the Project menu and select Recover.

Note: Alternately you can use Ctrl + “y” to redo an action. 21 .How to Recover Your Work Undo: Within Dash you can use Ctrl + “z” to undo most actions. Simply use the hotkey combination to unsync your last synced caption group or delete the last word you typed. If you continue to hit Ctrl + “z” more actions will be undone.

I click submit but a different error message appears: The error message to the left indicates that you have empty captions groups. If the submit button does not highlight: This means that you have unsynced captions. Please go back and correct these errors and submit again. or if it is multi-line one of the lines of over 30 characters long. 22 . Either remove or sync them to enable submission I click submit but the following error message appears: You have red captions groups in your file. Please review your file and remove any blank captions and submit again. what do I do? There are a few automatic checks in place that will will prevent you from submitting a file. This means that a caption groups exceeds 60 characters.Basic Troubleshooting It won’t let me submit. This is to ensure that common errors do not occur.

we recommend you periodically use the “Download Draft” feature.json format. to prevent losing any work. Especially when working offline. 23 . will download the current version of your captions to your computer in a . When you are connected to the internet we automatically back-up your file to our server. This draft can be uploaded to Dash at any time. Basic Troubleshooting How do I save my work? Rev saves your work for you while you complete your file. You can also download back-up copies of your captions to your computer while you’re working in Dash. When you are offline. Clicking “Download Draft”. from the Project menu. Rev saves your work to your open browser page.

when trying to add a caption between two synced captions. 1. there are two actions you can take. Basic Troubleshooting I can’t create a caption group. what do I do? If you get the above error message. Combine some of the surrounding captions so that there is room in the timeline to add a new captions group. Add additional text to one of the surrounding captions 2. 24 .

To do this. You can type outside of Dash in another tool and copy and paste you work into the typing step. visit the Project menu and select “upload SRT”. Then you can move to the sync step to check your work and sync the file. Dash will automatically create a new caption group for each line. 25 . You can upload an SRT file to Dash. caption length needs to be over 1 second and under 4 seconds. 2. Basic Troubleshooting I work outside of Dash. Please note that when you upload a synced SRT file. how do I upload my work? 1. select your file and you are good to go.

what do I do? Delete Syncing with Undo: Within Dash you can use Ctrl + “z” to undo most actions. If you continue to hit Ctrl + “z” more captions can be un-synced. Rollback: Use the “Recover” feature from the “Project” menu to restore earlier versions of your work to minimize your loses. Additional Syncing Removal: If you need to remove all the syncing progress that you have made. visit the Edit menu and select “Un-sync All. Simply use the hotkey combination to unsync your last synced captions group or delete the last word you typed.” 26 .Basic Troubleshooting I messed up syncing.

To do this you will need to download the video file to your computer. stream the project video to you over the internet. how do I fix this? Dash will by default. 27 . you must delete it after you submit the finished project. If you are experiencing lagging video performance. Return to the “Video” menu and select “Upload Video” 3. Dash will not be playing the video you selected from your computer and you may work offline without interruption ● Note: for privacy reasons. 1. and then upload it to Dash. Go to the “Video” menu and select “Download Video” 2. then you can opt to play the video from a local file.Basic Troubleshooting My video is not smoothly playing. or want to disconnect from the internet. if you download a customer video to your computer.

Basic Troubleshooting I cannot see my next caption to sync. sometimes the video size is larger than normal and it will expand large enough to push the caption list in the syncing step off the screen. grab the “grippies” in the lower. To remedy this. is there a way to correct this? Yes. left hand corner of the media player and drag the corner to minimize the video size. 28 .

there are a few things that can be done to correct this. sometimes there is a build up of data that needs to be cleared. 3. Switch to Firefox if using Chrome. Close all unnecessary programs running on your computer. 4. 1. Disable all chrome extensions. yes that includes speed controllers and text expanders.Basic Troubleshooting I am experiencing a lot of lagging in the syncing stage. 29 . Refresh the page. 2. is there a way to correct this? Yes. refreshing the browser page will fix this.

yet allow you to get some help. This will copy the link to your click board so you can just paste it in the forum. Share your video on the forum by using a link created in Dash. or just identifying a word correctly.Basic Troubleshooting How do I share my video on the forum? Sometimes. To get this link. click on the link and use your play/pause and skip back hot keys. label a speaker correctly. 30 . The best way to do this is to have a fellow revver Lend an Ear. you want a second opinion or how to format something. To view the video. visit the “Video” menu within Dash and select “Share Video”. This link will keep customers videos private.