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Eliminate Waste and Improve
Efficiency By Using Toyota's
Legendary Productivity Technique

By Chris McGoff  @ChrisMcGoff (

html) or business need that hasn't been met? .com/lolly-daskal/how- Muda (pronounced moo-dah) are those hours spent waiting for someone else to complete their part of a task. wasteful actions that add nothing of value to your processes or your Getty Images In Japan.html) makes to get past the hurdle of the moment without taking time to consider how they impact the bigger picture. never used at all. head. it's called 'muda'--those useless. Muda are those impulsive decisions that leadership (https://www. How do you distinguish muda tasks from those tasks that are actually producing value? By asking yourself one question: Is this action fulfilling--or helping to fulfill--a customer (https://www. or rushing to complete a project that ends up being put on the back burner or.

inc. Where it becomes harder to identify is when you or your organization lacks focus and/or has access to abundant resources.html) or the lack of it. should be eliminated. Toyota--a big proponent of muda elimination--has been said to use the acronym "DOWNTIME" for the eight most common forms of waste: D: Defective production O: Over production W: Waiting N: Non-used employee talent T: Transportation I: Inventory M: Motion E: Excessive processing Any action that doesn't fulfill the needs of the customer or media-like-a-c. in overproduction. Establishing and Sustaining Cohesion . and in the overall waste of time and talent. But what if you're not exactly clear on the needs of your customers and business? Muda is easier to spot when you're up against a deadline. The surprisingly consistent reply was around 80 percent. The key to achieving this clarity is in creating a state that's unnatural for a group to maintain--the state of cohesion.Over the past four years. I've informally polled clients to find out how many of their emails are muda. Muda can be found in excessive communication (https://www. then. in hasty actions that cause complications down the road. or if you have few resources available to you.

What do we have to do to get there? Consider the following simple team building exercise: Collect at least 25 random items (the more.Establishing and Sustaining Cohesion Cohesion must exist for any group to accomplish any task effectively. They may not even identify the situation in the same way--are they working as a team. Cohesion only exists if everyone in your team can give the same answers to the following three questions: 1. then muda becomes inevitable. but they'll also have different types of categorizations and perhaps even different names for each of the objects. Where are we starting? 2. Where are we going? 3. but it's also one of the most difficult states to sustain. nominating a leader. Chances are that they'll not only categorize the objects differently. If the groups were told what the categories were and everyone agreed to use the same process to log the items. Then break your team members into groups and have each group describe and categorize the objects in the pile. letting each person create their own list. If the focus of your organization is not clear or if the people on your team are not aiming for the same goal and do not understand exactly what resources are available to them. the better) and place them in the middle of the room. focus . arguing over who makes the calls? Cohesion. if not actively maintained. disintegrates. then the exercise would have been completed much more accurately and in far less time.

The opinions expressed here by Inc. fragments. so fragmentation is inevitable. 2017 From the Web Ads by Revcontent The Ultimate The Ultimate That's How You Revcontent Cheap Flights Way to Get Find Super Integrates with .com columnists are their own. But you and your organization should always be invested in establishing and maintaining cohesion. it's also going to make for a much more pleasant if you and your team are all looking in the same direction and rowing together. not those of Inc. not only are you going to reach your goal faster and with less wasted effort. Cut Out the 'Muda' and Focus Cutting out the non-value added muda activities and focusing on an agreed upon way to reach a common goal--are the quickest ways to cut down on wasted time. As you set out on your day-to-day ventures. energy dissipates. and the work environment becomes ripe for conflict. Does everyone in your group know where your organization stands? Do you all have the same goal and the same idea of how to get there? It's in people's nature to work on different activities for different reasons and at different intensities. PUBLISHED ON: AUG 10.

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