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isikkc

kkc esea 'kxj


'kqxj ,oa
,o izksVhu
Vhu dh tka
tkp p
ms;

isikkc
kkc eesa 'kq
'kxjxj ,o
,oa izikskVhu
Vhu dh tkp
tkap dju
djus ,o
,oa mld
mlds
ifj.kke dh O;k[;k djus ds ckjs esa tkuukA

SIHFW:anISO9001:2008certifiedinstitution 2
ifjp;
1 izR;sd izloiwoZ tkap ds nkSjku iskkc esa 'kqxj ,oa
,YC;feu
,YC;w feu dh tkp
tkap djuh pkfg,A
2 xHkkZoLFkk ds nkSjku ;fn iskkc esa 'kqxj gks rks vf/kd
[krjk gks ldrk gSA
3 xLVkuy
xsLVskuy Mk;fcVht dk irk yxku yxkus d ds fy, CyM
'kqxj ds ysoy dh tkap djus dh t:jr gksrh gSA

SIHFW:anISO9001:2008certifiedinstitution 3
ifjp;

4 mPp jDrpki d ds lkFk ikkc


iskkc eesa ,YC;w
,YC;feu
feu dh
mifLFkfr fiz&,DysfEifl;k gS] ftlesa xHkZorh efgyk
dks fok"k
dk foks"k n[kHkky
ns[kHkky dh t:jr gkrh
gksrh gA
gSA
5 ,YC;wwfeu;wwfj;k okyh xHkZorh efgyk] ftls mPp
jDrpki ugha gS mls Hkh foks"k ns[kHkky dh t:jr
gksrh gA
gkrh gSA

SIHFW:anISO9001:2008certifiedinstitution 4
iskkc esa 'kqxj ,oa ,YC;wfeu dh tkap fof/k

fMifLVd fof/k
lksY;wwku fof/k

SIHFW:anISO9001:2008certifiedinstitution 5
fMifLVd fof/k

midj.k
IykfLVd fj,tsUV
fLVi
;q
;fju
fju liy
lSaiy

SIHFW:anISO9001:2008certifiedinstitution 6
fMifLVd fof/k Tkkjh---

SIHFW:anISO9001:2008certifiedinstitution 7
fMifLVd fof/k Tkkjh---
fof/k
1 efgyk dks crk,a fd lkQ
ik= eesa lq
lcgcg d ds ee/;
;
izokg ds iskkc dk uewuk
ysdj vk,A
ydj
2 fMifLVd fdV dh
,DLikbjh fnukad pSd
djsaA
SIHFW:anISO9001:2008certifiedinstitution 8
fMifLVd fof/k Tkkjh---

3 is'kkc ds uewwus esa


fLVi ds VsLV ,sfj;k
dks 11&22 ld
dk lSd.M
M d ds
fy, fMi djsaA

SIHFW:anISO9001:2008certifiedinstitution 9
fMifLVd fof/k Tkkjh---
4 vf/kd iskkc dks gVkus
dss fy, fLVi dkss ik=
ds fdukjs ls gYds ls
BksdsaA
5 izikskVhu
Vhu d
ds fy, rqrjUr
jUr
eSp djsa rFkk iskkc esa
'kqxj dss fy, f 30
lSd.M ckn eSp djsaA
SIHFW:anISO9001:2008certifiedinstitution 10
fMifLVd fof/k Tkkjh---
6 eSp djus ls iwoZ cksry ij fn;s x;s funZskksa dks i<sa+A
VsLV fLVi ds VsLV ,fj;k ds dyj dks utnhd ds
izksVhu dyj pkVZ ls feyku djsaA
7 ih ds ijh{k.k {ks= dk jax izksVhu pkVZ ds ftl jax
ls lcl
l lcls T;knk feyku gk]
gks ml
mls ukV
uksV djA
djsaA

SIHFW:anISO9001:2008certifiedinstitution 11
fMifLVd fof/k Tkkjh---
8 izksVhu dyj pkVZ ds vuqlkj fLVi dyj ds ifj.kke
dks fuEukuqlkj i<sa+%
usxfVo % ihyk
uxfVo
$ % gYdk gjk&ihyk
$$ % gYdk gjk
$$$ % gjk
$$$$ % gjk&uhyk
SIHFW:anISO9001:2008certifiedinstitution 12
fMifLVd fof/k Tkkjh---
9 iskkc eas ls ih dks fudkyus ds
Bhd 30 lSd.M ckn mlds
Xywwdkst ijh{k.k {ks= dyj dks
fMifLVd ds yscy ij Xywdkst
dyj d ds pkV
pkVZ l
ls feyku djA
djsaA
10 ih ds ijh{k.k {ks= dk jax pkVZ
dss ftl
f jx
a lss lclss vf/kdf
feyrk gks] mls uksV djsaA
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fMifLVd fof/k Tkkjh---
11 Xywdkst dyj pkVZ ds vuqlkj fLVi
dyj dss ifj.kke
f dkss fuEukuq
f lkj i<ssa+%
usxfVo % gjk&uhyk
$ % gjk&dFkbZ
$$ % gYdk dFkb
dFkbZ
$$$ % dFkbZ
$$$$ % xgjk dFkbZ

SIHFW:anISO9001:2008certifiedinstitution 14
fMifLVd fof/k Tkkjh---

12 Tkkap djus ds ckn iskkc ds uewus dks VkW;ysV esa


Mky nssaA
13 ikkc
iskkc d
ds ik= dkdks folfer
folafer dju
djus d
ds fy, 0-5
izfrkr Dyksjhu lksY;wku esa MkysaA
14 Lkkcqu&ikuhh lss gkFk /kkss;saA
15 Ikfj.kke ds ckjs esa efgyk dks crk;saA

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fMifLVd fof/k ds egRoiw.kZ fcUnw

;g cgqr vklku fof/k gSA bldks fdlh Hkh txg ij


fd;k tk ldrk gSSA
izR;d
;sd ,,UVhus
VhuVyVy foftV d ds nkjku
nkSjku ikkc
iskkc eesa 'kq
'kxjxj
,oa ,YC;wfeu dh tkap djsaA
izksVhu
h dkss rqjUr ,oa ;wjhu
h 'kqxj dkss 30 lSSd.M ckn
eSp djsaA
eSfpax ls igys cksry ij fn, x;s funsaZk i<+asA

SIHFW:anISO9001:2008certifiedinstitution 16
lksY;wku fof/k }kjk iskkc esa 'kqxj dh tkap

midj.k
ij[kuyh fLifjV ySEi
ij[kuyh gkYMj
gksYMj e+
eskjcy
kjcy fiis
fiiVV ,o
,oa
ij[kuyh LVSaM csusfMDV fj,stUVA
lkQ ik=

SIHFW:anISO9001:2008certifiedinstitution 17
lksY;wku fof/k }kjk iskkc esa 'kqxj dh tkap
fof/k
1 efgyk dks crk,a fd lkQ ik= esa lqcg ds e/;
izokg dds ikkc
iskkc dk uew
ueuk
uk ydj
ysdj vk,A ikkc
iskkc dk
uewuk vkus ds ckn mldh yscfyax djsaA
2 fiis
f sV dhh enn lss ,d ij[kuyhh essa 5 ,e-,y-
csusfMDV fj,tsUV ysaA
3 vkB cwan iskkc dh Mkydj vPNh rjg feyk,aA

SIHFW:anISO9001:2008certifiedinstitution 18
lksY;wku fof/k ls iskkc esa 'kqxj dh tkap
4 fLifjV ySEi ij 2 feuV mckysa]
mckyrss le; ij[kuyh dk eqag nhokj
dh rjQ gksuk pkfg,A
5 ij[kuyh dks LVSaM esa j[kdj dejs ds
rkieku rd B.Mk gku gksus nA
nsaA
6 ns[ksa dh ?kksy ds jax esa dksbZ ifjorZu
gqvk gS ;k dksbZ vo{ksi cuk gSA

SIHFW:anISO9001:2008certifiedinstitution 19
lksY;wku fof/k ls iskkc esa 'kqxj dh tkap
7 rkfydk esa crk, vuqlkj ifj.kke ns[ksa&
cssusfMDV ijh{k.k
h dk ifj.kke
f
jax Xywdkst dh mifLFkfr
uhyk mifLFkr ugh
ugha

gjk FkksM+h ek=k esa

gjk$ihyk
h vo{kssi $

ihys ls xgjs gjs ds chp $$

dFkbZ +$$$
ifj.kke uksV djsa ,oa efgyk dks crk,aA
ukjaxh ls yky $$$$

SIHFW:anISO9001:2008certifiedinstitution 20
lksY;wku fof/k ls iskkc esa ,sYC;wfeu dh tkap
midj.k %
ij[kuyh
ij[kuyh gkYMj
gksYMj
ij[kuyh LVSaM
lkQ ik=
fLifjV yEi
ySEi
,flfVd ,sflM dk ?kksyA
SIHFW:anISO9001:2008certifiedinstitution 21
lksY;wku fof/k ls iskkc esa ,sYC;wfeu dh tkap
fo/kh
1 efgyk dks crk,a fd lkQ ik= esa lqcg ds e/;
izokg d
ds ikkc
iskkc dk uew ueuk uk ydj
ysdj vk,A ikkc
iskkc dk
uewuk vkus ds ckn mldh yscfyax djsaA
2 ij[kuyhh essa nkss&frgkbZ
f Z isskkc HkjssaA
3 ij[kuyh dks frjNk djds ij dh vksj fLifjV
ySEi ij mckysa] rkfd iskkc dh ijh lrg mcyus
yxsA
yxA
SIHFW:anISO9001:2008certifiedinstitution 22
lksY;wku fo/kh ls iskkc esa ,sYC;wfeu dh tkap

4 ij[kuyh d ds eqeag dk
dks viuvius pgj
psgjs l
ls nwnljh
ljh rjQ j[kA
j[ksaA
5 ;fn iskkc /kq/kayh gks tk,a rks ,sflfVd ,sflM dh
2&3 cwans ij[kuyh essa MkyssaA vkerkSSj ij ,sslk djuss
ij /kqq/kaykiu [kRe gks tkrk gSA
6 Ikskkc dks ,d ckj fQj mckysa] ;fn /kq/kaykiu cuk
jgrk ggS rkrks mle
mlesa izikskVhu
Vhu mifLFkr gAgSA

SIHFW:anISO9001:2008certifiedinstitution 23
lksY;wku fo/kh ls iskkc esa ,sYC;wfeu dh tkap
7 Ikfj.kke
/kqa/kykiu ugha & usxsfVo
gYdk /kq/ka/kykiu & FkkM+
FkksMk lk
,YC;wfeu
vf/kd
f /kqa/kykiu ;k cM+k vo{kssi & ,YC;wfeu
mifLFkr
8 /kqa/kysiu ds vuqlkj ifj.kke dks uksV djsa ,oa efgyk
dks crk,A
dk crk,aA
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lksY;wku fof/k ls iskkc esa ,sYC;wfeu dh tkap

9 ikkc
iskkc dds uew
ueusu o ?kky
?kksy dk
dks Vk;yVVkW;ysV eesa MkyA
MkysaA
10 Ikk= ,oa VsLVV~;wc dks folafer djus ds fy, 0-5
izfrkr Dykssjhu lkssY;wku essa MkyssaA
11 Lkkcq
Lkkcu&ikuh
u ikuh l ls gk
gkFkk /kkskk;A
;saA

SIHFW:anISO9001:2008certifiedinstitution 25
lksY;wku fo/kh & Lkko/kkfu;ka
'khkh dk <Ddu dldj cUn djsaA
B.Mh lwl[kh
[kh txg ij j[kA j[ksaA
jsftsVj esa ugha j[ksaA
Xkje o Hkki okys ekgkSy esa 'khkh dks u [kksysaA
fLVii dk
fLV dks ueh]
ueh lh/kh /kw/kii] /kw/k,a, ;k fMVjtV
fMVjtsaV d
ds lh/k
lh/ks
laidZ esa u vkus nsaA

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lksY;wku fof/k ds egRoiw.kZ fcUnw

bl fof/k ds }kjk tkap ysc esa gh dh tk ldrh gSA


izR;sd ,UVhusVy foftV ds nkSjku iskkc esa 'kqxj
,oa ,Y
,o ,YC;feu
;wfeu dh tkp
tkap djuh pkfg,A

SIHFW:anISO9001:2008certifiedinstitution 27
/kU;okn

SIHFW:anISO9001:2008certifiedinstitution 28

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