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Edition: September 17, 2009

Lexmark™ T650, T650n, T652dn,
T654dn & T656dne Printer

4062-XXX

• Table of contents

• Start diagnostics

• Safety and notices

• Trademarks

• Index

Lexmark and Lexmark with diamond design are
trademarks of Lexmark International, Inc., registered
in the United States and/or other countries.

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4062-XXX

Edition: September 17, 2009

The following paragraph does not apply to any country where such provisions are inconsistent with local law:
LEXMARK INTERNATIONAL, INC. PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND,
EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or
implied warranties in certain transactions; therefore, this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the
information herein; these changes will be incorporated in later editions. Improvements or changes in the products or the
programs described may be made at any time.
Comments may be addressed to Lexmark International, Inc., Department D22X/002-1, 740 West New Circle Road,
Lexington, Kentucky 40550, U.S.A or e-mail at ServiceInfoAndTraining@Lexmark.com. Lexmark may use or distribute any
of the information you supply in any way it believes appropriate without incurring any obligation to you.
References in this publication to products, programs, or services do not imply that the manufacturer intends to make these
available in all countries in which it operates. Any reference to a product, program, or service is not intended to state or
imply that only that product, program, or service may be used. Any functionally equivalent product, program, or service that
does not infringe any existing intellectual property right may be used instead. Evaluation and verification of operation in
conjunction with other products, programs, or services, except those expressly designated by the manufacturer, are the
user’s responsibility.
Lexmark, Lexmark with diamond design, and MarkNet are trademarks of Lexmark International, Inc., registered in the
United States and/or other countries.
PCL® is a registered trademark of the Hewlett-Packard Company.
All other trademarks are the property of their respective owners.

© 2008 Lexmark International, Inc.
All rights reserved.

UNITED STATES GOVERNMENT RIGHTS
This software and any accompanying documentation provided under this agreement are commercial computer software
and documentation developed exclusively at private expense.

P/N 12G9824

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4062-XXX

Table of contents

Table of contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii
Notices and safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv
Laser notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv
Lithium warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii-xxi
Safety information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxi

Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxiv
Conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxiv

General information .................................................................... 1-1
Maintenance approach . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Available internal options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Media handling options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Printer configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Basic model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Fully configured model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Supported paper sizes, types, and weights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Paper sizes supported by the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Paper types and weights supported by the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Paper types and weights supported by the output bins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Tools required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Acronyms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9

Diagnostic information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Confirm the installation status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Power-on Reset sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Entering Diagnostics mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
User attendance messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Error code table 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14
Service checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-126
Sensor (input) service check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-126
Sensor (fuser output) service check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-126
Sensor (narrow media) service check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-127
Sensor (duplex input) service check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-127
Sensor (duplex input) service check (external duplex only) . . . . . . . . . . . . . . . . . . . . . . . . . . 2-128
Sensor (duplex exit) service check (external duplex only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-128
Sensor (pass through) service check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-129
Sensor (envelope feeder empty) service check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-129
Sensor (input) late jam service check. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-129
Sensor (input) lingering jam service check. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-132
Sensor (input) early jam service check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-133
Sensor (input) static jam service check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-135
Sensor (fuser output) late jam service check. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-135
Sensor (fuser output) lingering jam service check. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-137
Sensor (fuser output) static jam service check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-138
Sensor (narrow media) late jam service check. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-139
Sensor (narrow media) static jam service check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-140
Sensor (duplex input) late jam service check. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-141
Sensor (duplex input) lingering jam service check. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-142
Sensor (duplex input) static jam service check. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-144
Sensor (pass through) late jam service check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-145

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Sensor (pass through) lingering jam service check. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-146
Sensor (pass through) static jam service check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-147
Sensor (stapler pass through) late jam service check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-148
Sensor (stapler pass through) lingering jam service check . . . . . . . . . . . . . . . . . . . . . . . . . . .2-149
Sensor (stapler pass through) static jam service check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-149
Sensor (output pass through) late jam service check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-150
Sensor (output pass through) lingering jam service check . . . . . . . . . . . . . . . . . . . . . . . . . . .2-151
Sensor (output pass through) static jam service check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-152
Sensor (mailbox empty) late jam service check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-153
Sensor (mailbox empty) lingering jam service check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-154
Sensor (mailbox empty) static jam service check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-154
Sensor (toner empty) service check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-155
NVRAM mismatch failure (950.00 through 950.29) service check . . . . . . . . . . . . . . . . . . . . . . .2-155
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-156
Image quality trouble . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-157
Printer Related Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-157
Image quality symptoms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-157
Image Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-158
Faint print (Low contrast) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-158
Blank print (no print) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-160
Solid black . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-162
Vertical lines and bands (process direction) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-163
Horizontal white stripes or bands (side to side direction) . . . . . . . . . . . . . . . . . . . . . . . . . . .2-164
Vertical stripes (process direction) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-165
Horizontal stripes (side to side direction) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-166
Partial lack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-168
Spots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-169
After image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-171
Background (fog) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-172
Skew . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-173
Media damage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-174
No fuse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-176
Network service check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-177

Diagnostic aids . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Understanding the printer control panel (models T650, T652, and T654) . . . . . . . . . . . . . . . . . . . . . . .3-1
Accessing service menus (models T650, T652, and T654) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-2
Diagnostics mode (models T650, T652, and T654) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-3
Entering Diagnostics mode (models T650, T652, and T654) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-3
Available tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-3
Exiting Diagnostics mode (models T650, T652, and T654) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-5
REGISTRATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-5
Quick Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-6
PRINT TESTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-7
Input source tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-7
Print quality pages (Prt Quality Pgs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-7
HARDWARE TESTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-8
Panel Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-8
Button Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-8
DRAM Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-8
USB HS Test Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-9
RFID Option Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-10
DUPLEX TESTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-12
Quick Test (duplex) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-12
Top Margin (duplex) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-13
Sensor Test (duplex) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-13
Motor Test (duplex) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-14
Duplex Feed 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-14
Duplex Feed 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-14

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INPUT TRAY TESTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14
Feed Tests (input tray) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15
Sensor Test (input tray) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15
OUTPUT BIN TESTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15
Feed Tests (output bins) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15
Feed To All Bins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16
Sensor Test (standard output bin) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16
Sensor Test (Output Expander) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17
Sensor Test (high capacity output stacker) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17
Sensor Tests (5-bin mailbox) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18
Deflector Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18
StapleSmart FINISHER TESTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18
Staple Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18
Feed Tests (finisher) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18
Sensor Test (finisher) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18
BASE SENSOR TEST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19
PRINTER SETUP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19
Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19
Printed Page Count . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19
Perm Page Count (permanent page count) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20
Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20
Engine Setting 1 through 16 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20
Model Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20
Configuration ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20
Edge to Edge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21
EP SETUP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21
EP Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21
Fuser Temperature (Fuser Temp) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21
Fuser Page Count . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21
Warm Up Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21
Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21
Print Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22
Charge Roll . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22
Gap Adjust . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22
Auto Dark Adj . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22
REPORTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-23
EVENT LOG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-23
Display Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-23
Print Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-23
Clear Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-24
EXIT DIAGNOSTICS (models T650, T652, and T654) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-24
Configuration menu (CONFIG MENU) (models T650, T652, and T654) . . . . . . . . . . . . . . . . . . . . . . . . 3-25
Entering Configuration Menu (models T650, T652, and T654) . . . . . . . . . . . . . . . . . . . . . . . . . . 3-25
Available menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-25
Maintenance page count (Maint Cnt Value) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-25
Maintenance page counter reset (Reset Cnt) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-26
Print quality pages (Prt Quality Pgs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-26
Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-26
SIZE SENSING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-27
Panel Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-27
PPDS Emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-27
Demo Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-27
Factory Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-28
LES Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-28
Energy Conserve . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-28
Paper Prompts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-28
Env Prompts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-28
Action for Prompts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-28
Font Sharpening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-28

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Wiper Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-28
Clear Custom Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-28
Best Speed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-29
Exit Config Menu (models T650, T652, and T654) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-29
Understanding the printer control panel (model T656) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-29
Accessing service menus (model T656) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-30
Diagnostics Menu (model T656) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-31
Entering Diagnostics Menu (model T656) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-31
Available tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-31
Registration (printer) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-33
Quick Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-34
PRINT TESTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-35
Input source tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-35
Printing Quality Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-35
HARDWARE TESTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-36
Panel Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-36
Button Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-36
DRAM Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-37
USB HS Test Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-37
DUPLEX TESTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-38
Quick Test (duplex) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-38
Top Margin (duplex) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-38
Left Margin (duplex) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-39
Sensor Test (duplex) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-39
Motor Test (duplex) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-39
Duplex Feed 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-40
Duplex Feed 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-40
INPUT TRAY TESTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-40
Feed Tests (input tray) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-40
Sensor Test (input tray) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-41
OUTPUT BIN TESTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-41
Feed Tests (output bins) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-41
Sensor Test (standard output bin) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-41
BASE SENSOR TEST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-42
DEVICE TESTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-43
Quick Disk Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-43
Disk Test/Clean . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-43
PRINTER SETUP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-44
Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-44
Printed Page Count . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-44
Permanent Page Count . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-44
Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-44
Engine Settings 1 through 16 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-44
Model Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-44
Configuration ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-45
Edge to Edge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-45
EP SETUP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-45
EP Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-46
Fuser Temperature (Fuser Temp) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-46
Fuser Page Count . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-46
Warm Up Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-46
Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-46
Print Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-46
Charge Roll . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-46
Gap Adjust . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-47
Auto Dark Adjust . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-47
REPORTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-47
Menu Settings Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-47
EVENT LOG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-47

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Display Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-47
Print Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-48
Clear Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-48
Configuration menu (CONFIG MENU) (model T656) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-49
Entering Configuration Menu (model T656) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-49
Available menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-49
Maintenance Counter Value . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-49
Reset Maintenance Counter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-50
Print Quality Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-51
Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-51
Menu Settings Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-51
Event Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-51
SIZE SENSING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-52
Panel Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-52
PPDS Emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-52
Factory Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-54
Energy Conserve . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-54
Paper Prompts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-55
Envelope Prompts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-55
Action for Prompts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-55
Jobs On Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-55
Disk Encryption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-56
Wipe Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-57
Font Sharpening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-57
Require Standby . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-57
LES Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-58
Key Repeat Initial Delay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-58
Key Repeat Rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-58
Wiper Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-58
Clear Custom Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-58
USB speed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-59
Exit Configuration Menu (model T656) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-59
Printer overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-60
Basic model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-60
Printer theory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-61
Model T650 with duplex, paper path, rolls, and sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-61
Models T652 and T654 paper path rolls and sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-62
Functions of main components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-62
Media tray assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-62
Rear media guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-62
Side guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-63
Wear strips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-63
Media tray assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-63
Detection of media size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-63
Pick arm assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-64
Switch (media size) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-65
Sensor (media empty) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-65
Sensor (media low) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-65
Multi-purpose feeder (MPF) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-65
MPF feed roll . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-65
MPF pick solenoid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-65
Sensor (MPF media empty) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-65
Supported paper sizes, types, and weights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-66
Paper sizes supported by the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-66
Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-67
Sensor (input) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-67
Aligner assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-67
Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-68
Transfer roll assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-68

Table of contents vii

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Polygon printhead assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-69
Oscillating printhead assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-71
Fuser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-72
Fuser components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-72
Heat roll . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-73
Pressure roll . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-73
Heater lamp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-73
Thermal cutoff . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-73
Thermistor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-73
Sensor (fuser output) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-73
Sensor (narrow media) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-73
Fuser unit assembly (type 1 and type 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-73
Type 1 fuser unit assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-73
Type 2 fuser unit assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-74
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-74
Sensor (standard bin full) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-74
Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-75
Main drive motor assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-75
Redrive motor assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-75
Electrical components and controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-76
Switch (printer front door interlock) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-76
Main cooling fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-76
Print cartridge cooling fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-76
Duplex cooling fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-76
LVPS card assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-76
HVPS card assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-76
System card assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-77
Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-77
Printhead control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-77
Rotation of printhead motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-77
Determination of printhead ready . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-77
Printhead reference value . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-77
Fuser control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-77
Fuser control method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-77
Fuser lamp on/off control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-77
Fuser warm-up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-78
Xerographic and print cartridge components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-78
Charge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-79
Exposure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-79
Development . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-80
Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-81
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-82
Auto density sensing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-83
High Capacity Input Tray (HCIT) tray assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-84
250-sheet/550-sheet tray assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-85
Media size sensing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-85
Media level sensing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-86
Pick arm assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-86
Switch (media size) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-87
Sensor (media empty) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-87
Sensor (media low) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-87
Sensor (pass-thru) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-87
Media transport path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-89
Model T650 paper path, rolls, and sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-89
Models T652 and T654 paper path, rolls, and sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-90
Functions of main components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-90
Media tray assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-90
Rear media guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-90
Side guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-90

viii Service Manual

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Wear strips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-91
Media tray assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-91
Detection of media size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-91
Pick arm assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-91
Switch (media size) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-91
Sensor (media empty) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-91
Sensor (media low) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-92
Duplex . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-93
Layout of media transport path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-93
Model T650 duplex paper path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-93
Models T652 and T654 duplex paper path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-94
Functions of main components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-94
Sensor (duplex input) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-94
Duplex drive motor assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-95
Understanding jam numbers and locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-96
200 and 201 paper jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-96
202 and 203 paper jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-97
230 paper jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-98
Rear paper jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-98
Front paper jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-99
231-239 paper jams (optional external duplex unit) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-100
Rear paper jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-100
Front paper jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-100
241—245 paper jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-101
250 paper jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-102
260 paper jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-103
271—279 paper jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-103
280 paper jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-104
281 paper jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-105
282 paper jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-105
283 staple jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-106
Security Reset Jumper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-108
Security Reset Jumper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-108

Repair Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Handling ESD-sensitive parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Polygon and Oscillating printhead mechanical registration adjustment . . . . . . . . . . . . . . . . . . . 4-2
Oscillating printhead assembly electronic adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Alignment assembly adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Fuser solenoid adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
Gap adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
Removals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
Replacement note: To replace a removed part, reverse the order of removal unless noted
otherwise. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
Access door removal (T650, T652, T654) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
Alignment assembly removal (T650, T652, T654) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
Connection access cover, rear removal (T650, T652, T654) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11
Connection bezel assembly, rear removal (T650) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11
Connection bezel assembly, rear removal (T652, T654) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12
Cover assembly, rear lower removal (T650) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13
Cover assembly, rear lower (T652, T654) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13
Charge roll assembly removal (T650, T652, T654) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14
Door assembly, rear removal (T650, T652, T654) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15
Duplex guide assembly, rear removal (T652, T654) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15
Duplex assembly removal (T652, T654) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16
Duplex cooling fan removal (T652, T654) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-18
Duplex drive motor assembly removal (T652, T654) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19
Duplex input sensor assembly removal (T652, T654) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-20

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Duplex guide assembly, front removal (T652, T654) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-21
Fuser access door assembly removal (T650, T652, T654) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-22
Fuser drive release linkage removal (T650, T652, T654) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-23
Fuser unit assembly removal (T650, T652, T654) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-23
Fuser wiper cover assembly removal (T650, T652, T654) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-24
HVPS card assembly removal (T650, T652, T654) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-24
Inner deflector removal (T650, T652, T654) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-25
Laser cover removal (T650, T652, T654) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-27
LCD screen bezel removal (T650, T652, T654) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-28
LVPS card assembly removal (T650) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-29
LVPS card assembly removal (T652, T654) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-31
Main cooling fan removal (T650, T652, T654) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-32
Main drive motor assembly removal (T650, T652, T654) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-34
Media out actuator removal (T650, T652, T654) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-35
Media support removal (T650, T652, T654) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-36
Media turn guide removal (T650, T652, T654) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-36
MPF cam gear removal (T650, T652, T654) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-37
MPF lift plate assembly removal (T650, T652, T654) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-37
MPF media out actuator removal (T650, T652, T654) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-38
MPF pick roll assembly removal (T650, T652, T654) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-38
MPF pick solenoid assembly removal (T650, T652, T654) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-39
MPF tray door assembly removal (T650, T652, T654) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-41
Operator panel latch assembly removal (T650, T652, T654) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-43
Operator panel door assembly removal (T650, T652, T654) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-44
Operator panel hinge assembly, left removal (T650, T652, T654) . . . . . . . . . . . . . . . . . . . . . . . .4-45
Operator panel hinge assembly, right removal (T650, T652, T654) . . . . . . . . . . . . . . . . . . . . . . .4-47
Operator panel door assembly removal (models X651, X652, X654, and X656) . . . . . . . . . . . . .4-49
Operator panel cover latch assembly removal (models X651, X652, X654, and X656) . . . . . . .4-52
Option drive shaft removal (T650, T652, T654) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-52
Output cover assembly removal (T650, T652, T654) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-54
Pick arm assembly removal (T650, T652, T654) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-54
Pick roll assembly removal (T650, T652, T654) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-57
Print cartridge cooling fan removal (T650, T652, T654) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-57
Print cartridge clamp assembly removal (T650, T652, T654) . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-58
Print cartridge ID connector assembly removal (T650, T652, T654) . . . . . . . . . . . . . . . . . . . . . .4-59
Printhead assembly removal (T650) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-60
Printhead assembly removal (T652, T654) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-61
Redrive assembly removal (T650, T652, T654) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-62
Redrive motor assembly removal (T652, T654) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-63
Side cover, left removal (T650) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-65
Side cover, left removal (T652 and T654) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-66
Side cover, right removal (T650) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-67
Side cover, right removal (T652, T654) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-68
Sensor (duplex input) removal (T652, T654) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-68
Sensor (media level) removal (T650, T652, T654) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-70
Sensor (media out) removal (T650, T652, T654) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-70
Sensor (toner empty) removal (T650, T652, T654) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-71
Sensor (input) removal (T650, T652, T654) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-71
Sensor shield assembly removal (T650, T652, T654) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-72
Sensor (standard bin exit) removal (T650, T652, T654) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-73
Sensor (toner density) removal (T650, T652, T654) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-73
Standard bin actuator assembly removal (T650, T652, T654) . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-73
Switch (media size) assembly removal (T650, T652, T654) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-74
System card assembly removal (T650, T652, T654, T656) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-76
Transfer roll assembly removal (T650, T652, T654) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-78
Transfer roll bracket assembly, left removal (T650, T652, T654) . . . . . . . . . . . . . . . . . . . . . . . . .4-79
Transfer roll bracket assembly, right removal (T650, T652, T654) . . . . . . . . . . . . . . . . . . . . . . . .4-80
Transfer deflector removal (T650, T652, T654) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-80
Tray roller catch assembly removal (T650, T652, T654) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-81

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Option removals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-83
5-bin mailbox rear door assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-84
5-bin mailbox left outer cover removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-85
5-bin mailbox left inner cover removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-85
5-bin mailbox right outer cover removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-86
5-bin mailbox right inner cover removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-87
5-bin mailbox top cover removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-88
5-bin mailbox media bin full actuator removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-89
5-bin mailbox sensor (pass through) removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-90
5-bin mailbox sensor (media bin empty) removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-91
5-bin mailbox controller card assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-92
5-bin mailbox static brush mylar assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-93
5-bin mailbox media bin fifth deflector removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-94
5-bin mailbox media bin first through fourth deflector removal . . . . . . . . . . . . . . . . . . . . . . . . . 4-95
5-bin mailbox media bin extension assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-96
5-bin mailbox deflector gate solenoid removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-96
5-bin mailbox transport solenoid removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-98
5-bin mailbox sensor (deflector gate HP) removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-99
250-sheet option tray assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-101
250-sheet media tray assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-101
250-sheet pick arm bracket assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-102
250-sheet media out actuator removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-104
250-sheet frame assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-104
250-sheet controller card assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-106
550-sheet option tray assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-107
550-sheet media tray assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-107
550-sheet pick arm bracket assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-108
550-sheet bellcrank recoil spring removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-109
550-sheet frame assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-109
550-sheet controller card assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-111
550-sheet option drive shaft with spring removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-113
Anti-tip latch assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-113
High capacity input tray (HCIT) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-114
High capacity input tray (HCIT) media tray assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . 4-115
High capacity input tray (HCIT) tray cover, front removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-116
High capacity input tray (HCIT) cover, rear removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-118
High capacity input tray (HCIT) cover, right removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-120
High capacity input tray (HCIT) cover, left removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-122
High capacity input tray (HCIT) anti-tip latch assembly removal . . . . . . . . . . . . . . . . . . . . . . . 4-123
High capacity input tray (HCIT) drawer slide assembly removal . . . . . . . . . . . . . . . . . . . . . . . 4-124
High capacity input tray (HCIT) tray lift drive motor assembly removal . . . . . . . . . . . . . . . . . 4-125
High capacity input tray (HCIT) controller card assembly removal . . . . . . . . . . . . . . . . . . . . . 4-126
High capacity input tray (HCIT) media size actuator assembly removal . . . . . . . . . . . . . . . . . 4-127
High capacity input tray (HCIT) pick arm bracket assembly removal . . . . . . . . . . . . . . . . . . . 4-130
High capacity input tray (HCIT) tray closed latch with spring removal . . . . . . . . . . . . . . . . . . 4-132
High capacity stacker rear door assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-132
High capacity stacker right cover removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-134
High capacity stacker left cover removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-135
High capacity stacker media output bin assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-136
High capacity stacker controller card cover panel removal . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-137
High capacity stacker switch (media bin HP) removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-138
High capacity stacker sensor (media bin full) assembly removal . . . . . . . . . . . . . . . . . . . . . . 4-139
High capacity stacker sensor (media bin full) bracket assembly removal . . . . . . . . . . . . . . . 4-139
High capacity stacker controller card assembly (upper and lower) removal . . . . . . . . . . . . . 4-140
High capacity stacker right frame removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-141
High capacity stacker left frame removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-142
High capacity stacker upper deflector gate removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-143
High capacity stacker sensor (pass through) removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-144
High capacity stacker left mounting bracket removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-146

Table of contents xi

Downloaded from www.Manualslib.com manuals search engine

. . . . . . . . . . . . . . . . . .4-197 Upper interface cable assembly removal . . . . . . . . . . . . . . . . . . . . .4-178 SFP stapler assembly tamper drive belt removal . . . . . . . . . .Manualslib. . . . . . . .4-172 SFP stapler assembly right cover removal . . . . . . . . . . . . . . . . . . . . .4-175 SFP stapler assembly LED sensor cover removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-176 SFP stapler assembly sensor (finisher bin media present) removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-169 Output expander deflector gate removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-174 SFP stapler assembly handle cover removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-148 Lower interface cable assembly removal . . . . . . . . . . . . . . . . . . .4-177 SFP stapler assembly standard output bin LED and LED clear lens removal . . . . . . . . . . . . . . . . . . . . . . .4-183 SFP stapler assembly sensor (media stack) removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-165 Output expander sensor (media bin full) bracket assembly removal . . . . . . . . . . . . . . . . . . . . . . . 6-1 Safety inspection guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-181 SFP stapler assembly stapler unit assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . .4-189 SFP stapler assembly sensor (deflector HP) removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-170 Output expander sensor (deflector gate HP) removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-158 Media size actuator removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-166 Output expander controller card removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-163 Output expander media bin latch (left and right) removal . . . . . . . . . . . . . .4-192 Sensor (HCIT tray raised HP) with cable assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-162 Output expander right inner cover removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-168 Output expander sensor (pass through) removal . . . . . . .4-192 Sensor (HCIT pass through) with cable removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-195 Sensor (pass through) with cable removal . .4-159 Output expander rear door assembly removal . . . . . . .5-1 Preventive maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-196 Sensor (pass through) with cable removal . . . . .com manuals search engine . . . . . . . . . . . . . . . . . . . . . . . . .4-171 SFP stapler assembly rear door assembly removal . . . . . . . . . . . . . . . . . . . . .4-196 Tray roller catch assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-163 Output expander media output bin assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-161 Output expander left inner cover removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-156 Media size actuator removal . . . . . . . . . . . . . . . . . . .4-159 Media tray roller catch assembly removal . . .4-188 SFP stapler assembly sensor (bin full receive) removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-197 Connector locations and connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-187 SFP stapler assembly sensor (bin full send) removal . . . . . . . . . . . . . . . . . . . . . . .4-161 Output expander left outer cover removal . . . . . . . .4-164 Output expander media bin full actuator removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-180 SFP stapler assembly media stack flap and media stack flap actuator removal . . . . . . . . . . . . . . . . . . . . . . . . . .4-185 SFP stapler assembly sensor (stapler access door interlock) removal . . . . . . . . . . . . .4-172 SFP stapler assembly left cover removal . . . . . . . . . . . . . . . . . . . . . . . . . . .4-179 SFP stapler assembly tamper drive motor assembly removal . . .6-1 xii Service Manual Downloaded from www. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-159 Media tray catch spring removal . . . . . . .4-173 SFP stapler assembly top cover removal . . . . . . . . . . . . . . . . . . . . . . . . . . .4-166 Output expander controller card cover panel removal . . . .4-162 Output expander right outer cover removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4062-XXX High capacity stacker sensor (deflector gate HP) removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-158 Media out actuator removal (models T652 and T654) . . . . .4-184 SFP stapler assembly sensor (paddle HP) removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-164 Output expander sensors (media bin full) assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-186 SFP stapler assembly sensor (tamper HP left and right) removal . . . . . . . . . . . . . . . . . . . .4-157 Media tray catch spring removal . . . . . . .4-182 SFP stapler assembly paddle drive motor assembly removal . . . . . . . . . . . . . . . . 5-1 Connections . . . . . . . . . . . . . . . . .4-196 Tray roller catch assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-189 SFP stapler assembly sensor (media in stapler) removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-190 Stapler/stacker controller card assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-147 Installing / Removing the RFID UHF option . . . . . . . . . . . . . . . . .

. . . . . .Manualslib. . . . . . 7-20 Assembly 11: 550 Sheet option tray assembly . fuser and electrical cables 1 . . . . . . . . . . . . . . . . . . . . . .. 7-6 Assembly 4: Drive motor assemblies and duplex . . . . 6-1 Scheduled maintenance . . . . . . . . .. . . . . . and transfer . .. . . . . . .. . . . . . . . . .. . . . . MPF and smart card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . system card. . . . . . . . . . . . . . . .. . .. .. 7-44 Assembly 23: Miscellaneous . . . . . . . . . 6-1 Individual maintenance part expected life . . .. . . .. . . . . . .. . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . and MPF . . . . . . . . . . . . . . . . . 7-4 Assembly 3: T656dne Operator panel. . .. . . . . . . . . . . . . . . . . .. . 7-10 Assembly 6: Printhead. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . .. . . . . . . . . .. . . .. . . . . . . . . . .. 7-1 Assembly 1: Covers . . .. . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . and electrical cables 2 .. . . . . . . . . . . . . . . . . . . . . . . . . . . . .com manuals search engine . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . .. . 7-2 Assembly 2: T650. . . . . . . . . . . . .. . trays. . . . . . . . . . 7-32 Assembly 17: 5-bin mailbox #1 .. . . . . . . . . .. . . . .. . . . 7-1 How to use this parts catalog . . . . . charge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-30 Assembly 16: SFP stapler assembly #4 . . ... . .. . . . . . . . . . . . 7-16 Assembly 9: HVPS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . I-1 Part number index . . . . . . . . . . . . . . 4062-XXX Lubrication specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . I-5 Table of contents xiii Downloaded from www. . . 7-48 Index . . . . . . .. . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . .. . . . . . . . . . . . . . . . . . . . . . . . 6-2 Parts catalog . 7-38 Assembly 20: Output expander. . . . . . . . . . . . . . . . . . . . . . .. . 7-40 Assembly 21: Envelope feeder and external duplex . . . . . . ... .. . . . . . .. . . . . 7-12 Assembly 7: Pick arm assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-24 Assembly 13: SFP stapler assembly #1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . 7-47 Assembly 25: Universal trays and accessories . . . . . . . . . . . 7-8 Assembly 5: Media path and ducts.. . . . . . . . . . . . . . . . . . . . . . . 7-28 Assembly 15: SFP stapler assembly #3 . . . . . . . . . . . . .. . . . . . . . . . .. . . . . . . . . . . . . . . 7-18 Assembly 10: 250 Sheet option tray assembly .. . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . .. . .. .. . . . . . . . .. . . . . . . . . . . . . . . . . . . 6-2 Maintenance kit . . 7-22 Assembly 12: HCIT Sheet option tray assembly . . . .. . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . and T654 Operator panel . . . . .. . . . . . . . . . . . . . .. . . . .. . . . .. .. . . . . . . . . . . . . . . . .. . . . . . . . . . . . . .. . . . . .. . . . .. . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . 7-36 Assembly 19: High capacity stacker . . . . . . . . . . . 7-42 Assembly 22: RFID UHF Option assembly. . . . T652. . . . . . . . . . . 7-34 Assembly 18: 5-bin mailbox #2io . . . . . . . . . . . 7-14 Assembly 8: LVPS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-26 Assembly 14: SFP stapler assembly #2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-45 Assembly 24: Power cords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . .

com manuals search engine . 4062-XXX xiv Service Manual Downloaded from www.Manualslib.

to conform to the requirements of DHHS 21 CFR Subchapter J for Class I (1) laser products. dans des conditions normales d’utilisation. Menschen keinesfalls erreicht. The laser system and printer are designed so there is never any human access to laser radiation above a Class I level during normal operation. Notices and safety information xv Downloaded from www. The printer contains internally a Class IIIb (3b) laser that is nominally a 5 milliwatt gallium arsenide laser operating in the wavelength region of 770-795 nanometers. I prodotti laser di classe non sono considerati pericolosi. In anderen Ländern gilt der Drucker als Laserprodukt der Klasse I. daß im Normalbetrieb. durante il normale funzionamento.com manuals search engine . Avis relatif à l’utilisation de laser Pour les Etats-Unis : cette imprimante est certifiée conforme aux provisions DHHS 21 CFR alinéa J concernant les produits laser de Classe I (1). Les produits laser de Classe I sont considérés comme des produits non dangereux. der die Anforderungen der IEC (International Electrotechnical Commission) 60825-1 gemäß amtlicher Bestätigung erfüllt. or prescribed service condition. Laserprodukte der Klasse I gelten als unschädlich. le operazioni di servizio o quelle di assistenza tecnica. bei der Wartung durch den Benutzer oder bei ordnungsgemäßer Wartung durch den Kundendienst Laserbestrahlung. d’entretien par l’utilisateur ou de révision. 4062-XXX Notices and safety information The following laser notice labels may be affixed to this printer. Cette imprimante est équipée d’un laser de Classe IIIb (3b) (arséniure de gallium d’une puissance nominale de 5 milliwatts) émettant sur des longueurs d’onde comprises entre 770 et 795 nanomètres. Class I laser products are not considered to be hazardous. and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825-1. l’exposition à des rayonnements laser supérieurs à des rayonnements de Classe I . die Klasse I übersteigen würde.S. Avvertenze sui prodotti laser Questa stampante è certificata negli Stati Uniti per essere conforme ai requisiti del DHHS 21 CFR Sottocapitolo J per i prodotti laser di classe 1 ed è certificata negli altri Paesi come prodotto laser di classe 1 conforme ai requisiti della norma CEI 60825-1. Im Inneren des Druckers befindet sich ein Laser der Klasse IIIb (3b). der Wellen der Länge 770-795 Nanometer ausstrahlt. user maintenance. Il sistema laser e la stampante sono stati progettati in modo tale che le persone a contatto con la stampante. Laser notice The printer is certified in the U. Laser Der Drucker erfüllt gemäß amtlicher Bestätigung der USA die Anforderungen der Bestimmung DHHS (Department of Health and Human Services) 21 CFR Teil J für Laserprodukte der Klasse I (1). non ricevano radiazioni laser superiori al livello della classe 1. bei dem es sich um einen Galliumarsenlaser mit 5 Milliwatt handelt. La stampante contiene al suo interno un laser di classe IIIb (3b) all’arseniuro di gallio della potenza di 5mW che opera sulla lunghezza d’onda compresa tra 770 e 795 nanometri. L’imprimante et son système laser sont conçus pour impossible.Manualslib. Pour les autres pays : cette imprimante répond aux normes IEC 60825-1 relatives aux produits laser de Classe I. Das Lasersystem und der Drucker sind so konzipiert.

bij onderhoud of reparatie conform de voorschriften. a manutenção feita pelo utilizador ou condições de assistência prescritas.U. som arbejder på bølgelængdeområdet 770-795 nanometer..operando numa faixa de comprimento de onda entre 770 e 795 nanómetros. xvi Service Manual Downloaded from www.Manualslib.UU. em conformidade com os requisitos da norma IEC 60825-1. at mennesker aldrig udsættes for en laserstråling over Klasse I-niveau ved normal drift. La impresora contiene en su interior un láser de Clase IIIb (3b) de arseniuro de galio de funcionamiento nominal a 5 milivatios en una longitud de onda de 770 a 795 nanómetros. brugervedligeholdelse eller obligatoriske servicebetingelser. está certificada como um produto laser da Classe I. De printer is voorzien van een laser van klasse IIIb (3b). dat wil zeggen een gallium arsenide-laser van 5 milliwatt met een golflengte van 770-795 nanometer. i overenstemmelse med kravene i IEC 60825-1. Lasermeddelelse Printeren er godkendt som et Klasse I-laserprodukt. em conformidade com os requisitos da regulamentação DHHS 21 CFR Subcapítulo J para a Classe I (1) de produtos laser. reúne todas las condiciones expuestas en la norma IEC 60825-1 para productos láser de Clase I (1). designado laser de arseneto de potássio. Klasse I-laserprodukter betragtes ikke som farlige. Em outros locais. Laserinformatie De printer voldoet aan de eisen die gesteld worden aan een laserprodukt van klasse I. voor andere landen in IEC 60825-1. Printeren indeholder internt en Klasse IIIB (3b)-laser. en los demás países. nooit blootstelling mogelijk is aan laserstraling boven een niveau zoals voorgeschreven is voor klasse 1. de 5 milliwatts . der nominelt er en 5 milliwatt galliumarsenid laser. esta impresora cumple los requisitos para los productos láser de Clase I (1) establecidos en el subcapítulo J de la norma CFR 21 del DHHS (Departamento de Sanidad y Servicios) y. 4062-XXX Avisos sobre el láser Se certifica que. Het lasergedeelte en de printer zijn zo ontworpen dat bij normaal gebruik. el mantenimiento realizado por el usuario o cualquier otra situación de servicio técnico. en los EE. a impressora contém um produto laser da Classe IIIb (3b). Laserprodukten van klasse I worden niet als ongevaarlijk aangemerkt.com manuals search engine . Declaração sobre Laser A impressora está certificada nos E. Voor de Verenigde Staten zijn deze eisen vastgelegd in DHHS 21 CFR Subchapter J. Los productos láser de Clase I no se consideran peligrosos. Os produtos laser da Classe I não são considerados perigosos. Lasersystemet og printeren er udformet således. El sistema láser y la impresora están diseñados de forma que ninguna persona pueda verse afectada por ningún tipo de radiación láser superior al nivel de la Clase I durante su uso normal.A. Internamente. O sistema e a impressora laser foram concebidos de forma a nunca existir qualquer possiblidade de acesso humano a radiação laser superior a um nível de Classe I durante a operação normal.

Lasersystemet og skriveren er utformet slik at personer aldri utsettes for laserstråling ut over klasse I-nivå under vanlig bruk. Kirjoittimessa on sisäinen luokan IIIb (3b) 5 milliwatin galliumarsenidilaser. underparagraf J för laserprodukter av Klass I (1). Laser-melding Skriveren er godkjent i USA etter kravene i DHHS 21 CFR. Älä katso säteeseen. underkapittel J. VARO! Avattaessa ja suojalukitus ohitettaessa olet alttiina näkymättömälle lasersäteilylle. Laser-notis Denna skrivare är i USA certifierad att motsvara kraven i DHHS 21 CFR. Laserjärjestelmä ja tulostin ovat rakenteeltaan sellaisia.795 nanometrin aallonpituuksilla.795 nanometriä. eller foreskrevne serviceoperasjoner. Notices and safety information xvii Downloaded from www. joka on nimellisteholtaan 5 mW:n galliumarsenidilaser ja toimii 770 . Tulostimen sisällä on luokan IIIb (3b) laser. Huomautus laserlaitteesta Tämä kirjoitin on Yhdysvalloissa luokan I (1) laserlaitteiden DHHS 21 CFR Subchapter J -määrityksen mukainen ja muualla luokan I laserlaitteiden IEC 60825-1 -määrityksen mukainen. I andra länder uppfyller skrivaren kraven för laserprodukter av Klass I enligt kraven i IEC 60825-1. underhåll som utförs av användaren eller annan föreskriven serviceåtgärd. for klasse I (1) laserprodukter. 4062-XXX Laserilmoitus Tämä tulostin on sertifioitu Yhdysvalloissa DHHS 21 CFR Subchapter J -standardin mukaiseksi luokan I (1) - lasertuotteeksi ja muualla IEC 60825-1 -standardin mukaiseksi luokan I lasertuotteeksi. että käyttäjä ei altistu luokan I määrityksiä voimakkaammalle säteilylle kirjoittimen normaalin toiminnan. som består av en gallium-arsenlaserenhet som avgir stråling i bølgelengdeområdet 770-795 nanometer. Skriveren inneholder internt en klasse IIIb (3b)-laser. Lasersystemet och skrivaren är utformade så att det aldrig finns risk för att någon person utsätts för laserstrålning över Klass I-nivå vid normal användning. käyttäjän tekemien huoltotoimien tai muiden huoltotoimien yhteydessä.com manuals search engine . että käyttäjä ei joudu alttiiksi luokkaa 1 suuremmalle säteilylle normaalin käytön. Luokan I laserlaitteiden ei katsota olevan vaarallisia käyttäjälle. Laserprodukter i Klass I anses ej hälsovådliga. Betrakta ej strålen. Luokan I lasertuotteita ei pidetä haitallisina. Klasse I-laserprodukter er ikke å betrakte som farlige. Laserjärjestelmä ja kirjoitin on suunniteltu siten. joka toimii aaltoalueella 770 . Skrivaren har en inbyggd laser av Klass IIIb (3b) som består av en laserenhet av gallium-arsenid på 5 milliwatt som arbetar i våglängdsområdet 770-795 nanometer. ylläpidon tai huollon aikana. og er i andre land godkjent som et Klasse I-laserprodukt i samsvar med kravene i IEC 60825-1. vedlikehold som utføres av brukeren.Manualslib. VARNING! Osynlig laserstrålning när denna del är öppnad och spärren är urkopplad.

El sistema làser i la impressora han sigut concebuts de manera que mai hi hagi exposició a la radiació làser per sobre d’un nivell de classe I durant una operació normal.com manuals search engine . i segons ha estat certificat en altres llocs. Aquesta impressora conté un làser de classe IIIb (3b) d’arseniür de gal. durant les tasques de manteniment d’usuari ni durant els serveis que satisfacin les condicions prescrites. i funciona a la regió de longitud d’ona de 770-795 nanòmetres. aquesta impressora compleix els requisits de DHHS 21 CFR.li. nominalment de 5 mil. pels productes làser de classe I (1). apartat J. Els productes làser de classe I no es consideren perillosos.liwats. és un producte làser de classe I que compleix els requisits d’IEC 60825-1. xviii Service Manual Downloaded from www.Manualslib. 4062-XXX Avís sobre el Làser Segons ha estat certificat als Estats Units.

com manuals search engine . 4062-XXX Notices and safety information xix Downloaded from www.Manualslib.

4062-XXX xx Service Manual Downloaded from www.com manuals search engine .Manualslib.

or use caution if the product must receive power in order to perform the task. Norme di sicurezza • La sicurezza del prodotto si basa sui test e sull'approvazione del progetto originale e dei componenti specifici. Safety information xxi Downloaded from www. • There may be an increased risk of electric shock and personal injury during disassembly and servicing of this product. Safety information • The safety of this product is based on testing and approvals of the original design and specific components. • Les consignes d'entretien et de réparation de ce produit s'adressent uniquement à un personnel de maintenance qualifié. • The maintenance information for this product has been prepared for use by a professional service person and is not intended to be used by others. Scollegare il prodotto prima di iniziare o usare cautela se il prodotto deve essere alimentato per eseguire l'intervento.Manualslib. The manufacturer is not responsible for safety in the event of use of unauthorized replacement parts. • Durante lo smontaggio e la manutenzione di questo prodotto. Unplug the product before you begin. adottare le precauzioni necessarie.com manuals search engine . Débranchez le produit avant de commencer ou faites preuve de vigilance si l'exécution de la tâche exige que le produit reste sous tension. THERE IS A RISK OF EXPLOSION IF THE BATTERY IS REPLACED BY AN INCORRECT TYPE. there is a danger from hazardous voltage in the area of the product where you are working. 4062-XXX Lithium warning CAUTION This product contains a lithium battery. le personnel d'entretien qualifié devra prendre toutes les précautions nécessaires. • Le démontage et l'entretien de ce produit pouvant présenter certains risques électriques. Il personale di assistenza autorizzato deve. Consignes de sécurité • La sécurité de ce produit repose sur des tests et des agréations portant sur sa conception d'origine et sur des composants particuliers. • Le informazioni riguardanti la manutenzione di questo prodotto sono indirizzate soltanto al personale di assistenza autorizzato. • CAUTION: When you see this symbol. Discard used batteries according to the battery manufacturer’s instructions and local regulations. Professional service personnel should understand this and take necessary precautions. quindi. Il produttore non è responsabile per la sicurezza in caso di sostituzione non autorizzata delle parti. • ATTENTION : Ce symbole indique la présence d'une tension dangereuse dans la partie du produit sur laquelle vous travaillez. il rischio di subire scosse elettriche e danni alla persona è più elevato. Le fabricant n'assume aucune responsabilité concernant la sécurité en cas d'utilisation de pièces de rechange non agréées. • ATTENZIONE: Questo simbolo indica la presenza di tensione pericolosa nell'area del prodotto.

Antes de começar. El fabricante no es responsable de la seguridad en caso de uso de piezas de repuesto no autorizadas. • Die Wartungsinformationen für dieses Produkt sind ausschließlich für die Verwendung durch einen Wartungsfachmann bestimmt. die in diesem Bereich des Produkts auftreten kann. arbeiten Sie mit großer Vorsicht. Informações de Segurança • A segurança deste produto baseia-se em testes e aprovações do modelo original e de componentes específicos. • La información sobre el mantenimiento de este producto está dirigida exclusivamente al personal cualificado de mantenimiento. • Existe mayor riesgo de descarga eléctrica y de daños personales durante el desmontaje y la reparación de la máquina.com manuals search engine . debe conectarlo. 4062-XXX Sicherheitshinweise • Die Sicherheit dieses Produkts basiert auf Tests und Zulassungen des ursprünglichen Modells und bestimmter Bauteile. • Während des Auseinandernehmens und der Wartung des Geräts besteht ein zusätzliches Risiko eines elektrischen Schlags und körperlicher Verletzung. xxii Service Manual Downloaded from www. Os profissionais destes serviços devem estar avisados deste facto e tomar os cuidados necessários. bzw. • As informações de segurança relativas a este produto destinam-se a profissionais destes serviços e não devem ser utilizadas por outras pessoas. O fabricante não é responsável pela segunrança. no caso de uso de peças de substituição não autorizadas. existe a possível presença de uma potencial tensão perigosa na zona do produto em que está a trabalhar. Das zuständige Fachpersonal sollte entsprechende Vorsichtsmaßnahmen treffen. desligue o produto da tomada eléctrica ou seja cuidadoso caso o produto tenha de estar ligado à corrente eléctrica para realizar a tarefa necessária. • PRECAUCIÓN: este símbolo indica que el voltaje de la parte del equipo con la que está trabajando es peligroso. wenn das Produkt für die Ausführung der Arbeiten an den Strom angeschlossen sein muß. • CUIDADO: Quando vir este símbolo. Pautas de Seguridad • La seguridad de este producto se basa en pruebas y aprobaciones del diseño original y componentes específicos. desenchufe el equipo o tenga cuidado si. Antes de empezar. Bei Verwendung nicht genehmigter Ersatzteile wird vom Hersteller keine Verantwortung oder Haftung für die Sicherheit übernommen. Ziehen Sie vor den Arbeiten am Gerät den Netzstecker des Geräts. • ACHTUNG: Dieses Symbol weist auf eine gefährliche elektrische Spannung hin. El personal cualificado debe ser consciente de este peligro y tomar las precauciones necesarias. • Risco de choques eléctricos e ferimentos graves durante a desmontagem e manutenção deste produto.Manualslib. para trabajar con él.

El fabricant no es fa responsable de les qüestions de seguretat si s'utilitzen peces de recanvi no autoritzades. • La informació pel manteniment d’aquest producte està orientada exclusivament a professionals i no està destinada a ningú que no ho sigui.Manualslib. per treballar amb l'equip. Safety information xxiii Downloaded from www. • PRECAUCIÓ: aquest símbol indica que el voltatge de la part de l'equip amb la qual esteu treballant és perillós.com manuals search engine . l'heu de connectar. 4062-XXX Informació de Seguretat • La seguretat d'aquest producte es basa en l'avaluació i aprovació del disseny original i els components específics. Abans de començar. • El risc de xoc elèctric i de danys personals pot augmentar durant el procés de desmuntatge i de servei d’aquest producte. desendolleu l'equip o extremeu les precaucions si. El personal professional ha d’estar-ne assabentat i prendre les mesures convenients.

Parts catalog contains illustrations and part numbers for individual FRUs. 6. are discussed. and service checks used to isolate failing field replaceable units (FRUs). Warning: A warning identifies something that might damage the product hardware or software. Unplug the product before you begin. Conventions Note: A note provides additional information. CAUTION This type of caution indicates a hot surface. 4. There are several types of caution statements: CAUTION A caution identifies something that might cause a servicer harm. General information contains a general description of the printer and the maintenance approach used to repair it. symptom tables. 5. Repair information provides instructions for making printer adjustments and removing and installing FRUs. as well as general environmental and safety instructions. 7. CAUTION This type of caution indicates a tipping hazard.com manuals search engine . Appendix B contains representative print samples.Manualslib. Appendix A contains service tips and information. Diagnostic aids contains tests and checks used to locate or repeat symptoms of printer problems. Preventive maintenance contains the lubrication specifications and recommendations to prevent problems. 2. Connector locations uses illustrations to identify the connector locations and test points on the printer. CAUTION This type of caution indicates there is a danger from hazardous voltage in the area of the product where you are working. Diagnostic information contains an error indicator table. 4062-XXX Preface This manual contains maintenance procedures for service personnel. xxiv Service Manual Downloaded from www. or use caution if the product must receive power in order to perform the task. It is divided into the following chapters: 1. 3. Special tools and test equipment.

After you complete the repair. user status messages. and diagnostic aids to determine the printer problem and repair the failure. 4062-XXX 1. General information The Lexmark™ laser printers are letter-quality page printers designed to attach to personal computers and to most computer networks. perform tests as needed to verify the repair. service checks.Manualslib. user error messages. See “Start” on page 2-1.com manuals search engine . General information 1-1 Downloaded from www. Use the service error codes. The Lexmark laser printers are available in the following models: Machine type Model Configuration 4062-01A T650n Network 4062-21A T652n Network 4062-23A T652dn Network 4062-41A T654n Network 4062-43A T654dn Network 4062-630 T656dne Network Maintenance approach The diagnostic information in this manual leads you to the correct field replaceable unit (FRU) or part.

A5.com manuals search engine . statement.11 b/g/n Wireless ISP — MarkNet N8130 10/100 Thick Fiber ISP — MarkNet N8120 10/100/1000 Thick Ethernet ISP • MarkNet N8110 v. Media handling options — 250.and 550-sheet paper drawers — 2000-sheet high-capacity feeder — Envelope feeder (Not for use with the T656dne) — Duplex option–250-sheet (external) — Duplex option–550-sheet (internal on duplex versions of T652 and T654) — Output expander — High-capacity output stacker — StapleSmart™ Finisher — 5-bin Mailbox — Vertical Kiosk Presenter — Horizontal Kiosk Presenter — RFID UHF (only for T654) 1-2 Service Manual Downloaded from www. Contact your point of purchase for options available in your country. and legal size — 250-sheet universally adjustable tray — 250. folio. letter.34 Fax Card The following options are available.Manualslib.and 550-sheet paper trays of A4. 4062-XXX Options Available internal options • Memory cards — Printer memory — Flash memory — Fonts • Firmware cards — Bar Code and Forms — IPDS and SCS/TNe — PrintCryptionTM — PRESCRIBE • Printer hard disk • Lexmark™ Internal Solutions Ports (ISP) — RS-232-C serial interface ISP — Parallel 1284-B interface ISP — MarkNetTM N8150 802. Executive. B5. Some options are not available in every country.

General information 1-3 Downloaded from www.com manuals search engine . 1 2 3 4 Feature Paper Capacity1 1 Standard exit bin 250.or 550-sheets 1Based on 75 g/m2 (20 lb. 4062-XXX Printer configurations Basic model The following illustration shows the basic printer model.) paper.or 550-sheet 2 Printer control panel NA 3 Multipurpose feeder 100 sheets 4 Standard tray (Tray 1) 250.Manualslib.

com/publications/furniture_safety. a duplex unit. 1 2 3 4 5 6 7 8 9 1-4 Service Manual Downloaded from www. or more than one input option.lexmark.Manualslib. 4062-XXX Fully configured model The following illustration shows the fully configured printer model. and an input option.com manuals search engine . see www. You must use either a printer stand or printer base if you are using a 2000-sheet tray. CAUTION: –TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. For more information.

com manuals search engine .Manualslib. or one stapler unit (not depicted). Certain other configurations also must have a printer stand or printer base. 3 The printer supports up to three output expander units. or one output expander combined with one 5- bin mailbox.lexmark.or 550-sheets 8 Optional 2000-sheet tray (Tray 4) 2000 sheets 9 Caster base Not applicable 1 Based on 75 g/m2 (20 lb. CAUTION: Floor-mounted configurations require furniture for stability.com/ multifunction printers. General information 1-5 Downloaded from www.) paper. 2 Up to two 5-bin mailbox units are supported. All other models are available with or without internal duplex unit. More information is available at our Lexmark Web site at www. 4062-XXX Feature/Option Paper Capacity1 2 1 5-bin mailbox 500 sheets 2 Output expander3 550 sheets 3 Envelope feeder (Not for use with 85 envelopes the T656dne) 4 Standard tray (Tray 1) 250 or 550-sheets 5 Duplex unit4 Not applicable 6 Optional tray (Tray 2) 250. one high capacity output expander (not depicted). 4 Optional external duplex unit for the T650 model.or 550-sheets 7 Optional tray (Tray 3) 250. You must use either a printer stand or printer base if you are using a 2000-sheet drawer.

) up to 216 x 356 mm (8.4 in>) Folio1 216 x 330 mm x x x (8.) Letter 216 x 279 mm x x x x (8.9 in.) Legal 216 x 356 mm x x x x (8.8 x 5 in.1 in.5 in.2 x 10.) A5 148 x 210 mm x x x (5.4 138 x 210 mm x x (5.) A61.) 70 x 127 mm x (2.) 7 3/4 Envelopes 98 x 191 mm x (Monarch) (3.) Statement1 140 x 216 mm x x (5.1 x 9.5 in.9 x 8.1 x 5.8 x 7.5 x 14 in.3 x 8.2 105 x 148 mm x (4.) up to 216 x 356 mm (8.3 in.5 x14 in.3in.7 in.) Oficio1 216 x340 mm x x x (8.5 x 13 in.5 x 11 in.8 in.) Executive 184 x 267 mm x x x (7.) 9 Envelope 98 x 225 mm x (3. Note: For an unlisted paper size.5 in. and weights The following tables provide information on standard and optional paper sources and the types of paper they support.9 x 7.Manualslib.) 10 Envelope 105 x 241 mm x (4.3 x 10.) 148 x 182 mm x x x (5.5 x8. types.) up to 216 x 356 mm (8.5 x 14 in. select the closest larger listed size.5 in.) J15 B5 182 x 257 mm x x x (7. Paper sizes supported by the printer 250-or 550-sheet Optional Multipurpose Paper size Dimensions trays (standard 2000-sheet Duplex unit feeder or optional tray A4 210 x 297 mm x x x x (8.5 x 14 in. 4062-XXX Supported paper sizes.5 x 13.7 in) 1-6 Service Manual Downloaded from www.) DL Envelope 110 x 220 mm x (4.7 in.com manuals search engine .) Universal3.8 x8.5 x8.3 x 11.

4 in.2 in) and 356 mm (14 in).) unless the size is specified by the software application. Multipurpose Paper type trays (standard or Duplex unit sheet tray feeder optional Paper x x x x • Plain • Bond • Colored • Custom • Letterhead • Light • Heavy • Preprinted • Rough/Cotton • Recycled Card stock x x x x Envelopes x 1 Labels x x x x Transparencies x x x x 1Printing labels requires a special label fuser cleaner which prevents duplexing.) to 176 x 250 mm (6. 4062-XXX 250-or 550-sheet Optional Multipurpose Paper size Dimensions trays (standard 2000-sheet Duplex unit feeder or optional tray Other Envelope 98 x 162 mm x (3.5 in). 2Only the standard exit bin supports this size. Paper types and weights supported by the output bins Use this table to determine the possible output destinations of print jobs which use supported paper types and weights. Universal length must be between 182 mm (7.Manualslib.com manuals search engine .) 1This size appears in the Paper Size menu only when the paper source does not support size sensing or when size sensing is turned off. 3This size setting formats the page for 216 x 356 mm (8. 4To support duplexing. General information 1-7 Downloaded from www. the Universal width must be between 148 mm (5.8 in) and 216 mm (8.5 x 14 in. Paper capacity estimations are calculated based on 75 g/m2 (20 lb) paper.8 in.9 x 6. The label fuser cleaner is included with the special cartridge required for label applications. Paper types and weights supported by the printer 250-or 550-sheet Optional 2000. The paper capacity of each output bin is listed in parentheses.9 x 9.

0 mm nut driver Needle nose pliers Diagonal side cutters Spring hook Analog or digital multimeter Flash light (optional) 1-8 Service Manual Downloaded from www. magnetic #2 Phillips screwdriver.5 mm) open-end wrench 7.com manuals search engine .Manualslib. Tools required Flat-blade screwdrivers. Optional hardware Output Standard exit bin Expander (550 Paper type StapleSmart II (350 or 550 sheets) sheets) or High 5-Bin Mailbox Finisher Capacity (500 sheets)1 (500 sheets)2 Output stacker (1850 sheets) Paper x x x x • Plain • Bond • Colored • Custom • Letterhead • Light • Heavy • Preprinted • Rough/Cotton • Recycled Card stock x x Envelopes Labels1 x x Transparencies x x 1Supports 60-90 g/m2 (16-24 lb) paper weights. 4062-XXX The finisher supports 60-176 g/m2 (16-47 lb) paper weights. magnetic #2 Phillips screwdriver. 2Maximum of 50 sheets of 75 g/m2 (20 lb) paper per stapled packet. Results may vary with heavier paper. various sizes #1 Phillips screwdriver. magnetic short-blade 7/32 inch (5.

Manualslib.com manuals search engine . 4062-XXX Acronyms BLDC Brushless DC motor CRU Customer Replaceable Unit CSU Customer setup DIMM Dual Inline Memory Module DRAM Dynamic Random Access Memory DVM Digital multimeter EDO Enhanced Data Out EEPROM Electrically Erasable Programable Read-Only Memory EP Electrophotographic process EPROM Erasable Programmable Read-Only Memory ESD Electrostatic Discharge FRU Field Replaceable Unit GB Gigabyte HCIT High-capacity Input Tray HVPS High Voltage Power Supply ITC Internal Tray Card LASER Light Amplification by Stimulated Emission of Radiation LCD Liquid Crystal Display LED Light-Emitting Diode LVPS Low Voltage Power Supply MPF Multipurpose feeder MROM Masked Read Only Memory MS Microswitch NVRAM Nonvolatile Random Access Memory OEM Original Equipment Manufacturer OPT Optical Sensor PC Photoconductor pel Picture element POR Power-On Reset POST Power-On Self Test PP Parts Packet PWM Pulse Width Modulation RFID Radio Frequency Identification RIP Raster Imaging Processor ROM Read Only Memory SDRAM Synchronous Dynamic Random Access Memory SIMM Single Inline Memory Module SRAM Static Random Access Memory UAT Universally Adjustable Tray) UPR Used Parts Return V ac Volts alternating current V dc Volts direct current VOM Volt Ohmmeter General information 1-9 Downloaded from www.

4062-XXX 1-10 Service Manual Downloaded from www.Manualslib.com manuals search engine .

Diagnostic information 2-1 Downloaded from www. Call your next level support for assistance. Go to “Handling ESD-sensitive parts” on page 4-1. WARNING: When operating the driving units using the diagnostics or other tools. CAUTION: Be careful to avoid burns by safely handling hot parts. Note: There may be printer error messages that are not contained in this service manual. Use the hand holds on the side of the printer. grounding their body while working. The power switch and inlet of the low voltage power supply card (LVPS card) assembly is live even while the power supply is cut off. never touch the conductive parts if not specifically required.Manualslib. Make sure your fingers are not under the printer when you lift or set the printer down. WARNING: When operating the driving units using the diagnostics or other tools. Diagnostic information Start CAUTION: Unplug the power cord from the electrical outlet before you connect or disconnect any cable electronic board or assembly. 4062 2. be sure to keep them covered unless otherwise specified. WARNING: Servicers should wear a wrist band or the like to remove static electricity from their body. When operating the driving units using diagnostics or other tools. Never touch the live parts. CAUTION The printer weight is greater than 18kg (40 lbs) and requires two or more trained personnel to lift it safely.com manuals search engine . never touch the driving units. CAUTION: If the printer is kept on. be sure to follow the procedures in this manual.

in a very dusty place. check that the cord is free from breakage. The Lexmark splash screen appears with a progress bar in the center until the code is loaded. The transport motor turns on. Power-on Reset sequence The following is an example of the events that occur during the POR sequence: 1. or a place exposed to air flow from the air conditioning system. 6. • Check all attached options for proper attachment and electrical connection. humidifier. or incorrect connection in the power cord. Operator panel LED becomes solid. Turn the machine on. Entering Diagnostics mode 1.com manuals search engine . Turn the printer on. • The printer is not installed at a place subjected to extreme temperature. extreme humidity or rapid changes in temperature. Turn the printer off. 3. 5. • The printer is not installed in direct sun. • The printer is properly grounded. The system card assembly cooling fan turns on. heat generating unit. The fuser cooling fan turns on. 4. Release the buttons after 10 seconds. • Customer maintenance parts have been replaced at the specified intervals. • The printer is not installed close to water service. 2. Press and hold and . short-circuit. Check the power cord ground terminal.Manualslib. • The printer is installed on a level and stable surface. 2-2 Service Manual Downloaded from www. • With the power cord unplugged from the wall outlet. • Refer to the User’s Guide for proper installation. • The printer is not installed in a place where volatile gas or inflammable gas is generated. 4062 Confirm the installation status Be sure to check the following items before starting the troubleshooting procedures. fire. The fuser unit assembly lamps turn on. 2. 4. 3. 7. • Media meets specifications and is installed properly. disconnected wire.

T654)” on page 4-59. 32.com manuals search engine . power back on. occurs when the printer does not know the actual paper size 2.XX Invalid Refill Change Message is cleared when a Install the proper print Cartridge new print cartridge is installed. 34 Short Paper The printer determines the 1. Ensure the print cartridge ID printer 10-20 seconds to connector assembly is properly determine if the print cartridge connected. incorrect position. 30. Go to “Print cartridge ID connector assembly removal (T650. wait a few Timeout component that is no longer seconds. being used. Diagnostic information 2-3 Downloaded from www.XX Cartridge part number Error 32 displays when the top Install the proper print X unsupported by cover is closed and an cartridge. cartridge. Ensure the Switch media loaded in the tray. Make sure the Paper Size setting is Go to “Switch (media size) correct for the size paper that is assembly removal (T650. is defective.XX Defective Cartridge Error code 31 displays when 1. sensing trays. This media being used. Ensure the media tray paper length is too short to guides are properly set for the print the formatted data. 31. Replace the switch media if the paper stop is in the size if problem remains. 4062 User attendance messages Error code or Error contents Description/Action Possible repair actions message System System Timeout The system detects a firmware Turn the power off. It may take the 2. For auto-size size is properly connected. this error occurs 3. Install the proper print the top front cover is closed cartridge. and then turn the responding. and a defective print cartridge is detected. Replace the print cartridge ID connector assembly if problem remains.Manualslib. device unsupported print cartridge is detected. T652. T652. It may take the printer 10-20 seconds to determine if the print cartridge is supported. Replace the media tray assembly if problem remains. 3. 4. T654)” on page 4-74.

Delete fonts. however. you should exit the menu to Once all link buffers are activate the link buffer returned to Auto. The user should not be concerned • Press until Busy/ with losing resources stored in Waiting appears. you activate the link buffer can enable Resource Save and changes. • Press to clear the Note: This message is posted message. when Resource Save has been enabled as opposed to the • Press to disable memory available when Resource Save and Resource Save is disabled. 4062 Error code or Error contents Description/Action Possible repair actions message 35 Res Save Off This IR is displayed when the This message displays when Deficient Memory printer lacks sufficient memory the printer lacks sufficient to enable Resource Save. it is after this message is received. .When Ready is displayed. continue printing. buffers are returned to Auto. memory may also create this If the user desires to enable condition. To enable Resource Save after you get this message: .Reset Printer . following actions are available: . enough printer memory is . the user changes. enable Resource Save. The the flash option. This message usually user has allocated too much indicates the user has memory for one or more of the allocated too much memory for printer's link buffers. recommended the user either the customer should install install additional memory or set additional memory or set each each link buffer back to the link buffer to Auto. modification settings which affect the of other printer settings which amount of available memory affect the amount of available may also create this condition. Once the printer go back and modify the link returns to the Ready state.Manualslib. If restoration of Resource Save after this Resource Save is required message has been posted. then exit the menus to activate the link buffer changes. The user should enabled. This memory to enable Resource message usually indicates the Save. Once the printer should exit the menus to returns to the Ready state.Install additional printer available to complete the memory. Once all link Auto value. one or more of the printer link modification of other printer buffers.com manuals search engine . however. The . Note the user may then enable reduction of available memory Resource Save and then finally to the link buffers when go back and modify the link Resource Save has been buffers again. To perform the prior to the actual start of the defragment operation: defragment operation. and compare it to the note the reduction of available memory available when memory to the link buffers Resource Save is disabled. 37 Insufficient Collation This message displays when The following actions may be Area the printer memory is taken: insufficient to perform the Flash Memory Defragment operation.Make sure the link buffers are set to Auto.Cancel Job .Reset Active Bin 2-4 Service Manual Downloaded from www. printer code determines if and other data in RAM. • Install additional memory. defragment operation. the buffers again. macros.

com manuals search engine . The following functions may be available: . and other data in RAM . Some of the Print not be restored.Cancel Job .Delete fonts.Reset Printer Reset Active Bin 38 Memory Full This message displays when The following actions may be the printer is processing an taken: incoming job and there is insufficient memory available to • Press to clear the continue processing the job. macros.Cancel Job .Perform the defragment operation . They to restore the jobs.Manualslib. Perform the defragment operation: .Install additional memory • Press to display Busy/ Waiting. The following actions may be taken: • Press to clear the message and continue the job.Reset Printer Reset Active Bin Diagnostic information 2-5 Downloaded from www. The following functions may be available: .Reset Printer Reset Active Bin 39 Complex Page This message displays when The following actions may be the page is too complex to taken: print. remain on the disk. Simplify the print job and reprint. The printer ran and Hold jobs on the disk out of memory while attempting will not be restored. • Press until Busy/ Waiting appears. if necessary. 4062 Error code or Error contents Description/Action Possible repair actions message 37 Insufficient Memory This message displays when The following actions may be the printer memory used to taken: restore the Print and Hold jobs from the disk and found that • Press to clear the some or all of the jobs could message. The following selections are possible: . Some data loss may occur. but cannot be accessed.Cancel Job . message. • Press until Busy/ Waiting appears.

Replace the RFID UHF option.01 RFID Error Bad tag error: a tag has failed 1.Manualslib. RFID cable.23 RFID Error Invalid ID length 44.24 RFID Error Invalid ID bit pattern 44.12 RFID Error Subcommand appears with the customer’s truncated datastream.22 RFID Error Unsupported option supplied for operation 44. Check the RFID firmware invalid card.20 RFID Error Invalid protocol 44. 44. 44. It is posted only if option for correct the “Stop on Error” menu installation. RFID interface card. Go to “High setting is set to “ON”. capacity input tray (HCIT) pick arm bracket assembly removal” on page 4-130.21 RFID Error Valid but unsupported protocol 44. Ensure 44. 4062 Error code or Error contents Description/Action Possible repair actions message 44. 2. but indicates bad RFID cable. or the “Retry media.16 RFID Error Subcommand format valid but pick arm bracket not supported assembly removal” on 44. These error codes most likely indicate a problem 44. Count” has been exceeded. and RFID RFID media. 3. Retest using new RFID to program.18 RFID Error Invalid op code 44. and not the RFID Option itself. and RFID 44. for specified format 3. parsing error. Check the RFID firmware Note: This error is not a data card.17 RFID Error Illegal chars in subcommand page 4-130.19 RFID Error Valid but unsupported op code 44. 44.14 RFID Error Subcommand field value was 2.11 RFID Error Generic parse error 1. Replace the RFID UHF option.25 RFID Error Too many tags on page (too many means more than one) 2-6 Service Manual Downloaded from www. Go to “High capacity input tray (HCIT) 44.15 RFID Error Invalid subcommand format option for correct (invalid magic byte) installation.com manuals search engine . RFID interface card.13 RFID Error Subcommand appears longer there is nothing wrong with than expected the customer’s datastream.

Check the RFID firmware card. 44. 44. 44. and RFID option for correct installation. RFID interface card. Replace the RFID UHF option. Replace the RFID UHF option.27 RFID Error Unsupported SA Code RFID Option itself.35 RFID Error Invalid RFID region 1. Retest using new RFID (tag data from reader != media expected value) 2. and RFID option for correct 44. 3.31 RFID Error Generic run-time reader error RFID cable. Go to “High 44. Check the RFID firmware card. Go to “High capacity input tray (HCIT) pick arm bracket assembly removal” on page 4-130. 4062 Error code or Error contents Description/Action Possible repair actions message 44.Manualslib. Ensure there is nothing wrong with 44. Check the RFID firmware card. and not the 44. and RFID option for correct installation. Diagnostic information 2-7 Downloaded from www. RFID cable.28 RFID Error Invalid Power setting the customer’s datastream. 44. RFID interface card. RFID cable.33 RFID Error Garbled or short response from capacity input tray (HCIT) reader pick arm bracket assembly removal” on page 4-130.29 RFID Error Unsupported Feature 2.32 RFID Error Reader response timeout installation. These error codes most parameters: tag is not likely indicate a problem compatible with printer with the customer’s datastream. RFID interface card.com manuals search engine . 2.34 RFID Error Read/Verify operation failed 1.26 RFID Error Based on tag location 1. Go to “High capacity input tray (HCIT) pick arm bracket assembly removal” on page 4-130. 3. Replace the RFID UHF option.

Ensure there is nothing wrong with the customer’s datastream.36 RFID Error Invalid X/Y Position 1. 2-8 Service Manual Downloaded from www.Cancel Job . The following are available: . X and Y can have the following values: 0 : Worldwide region or Undefined region 1 : America 2 : EMEA 3 : Asia 4 : Latin America 9 : Invalid region 50 PPDS Font Error This message displays when The following actions may be the PPDS interpreter has taken: encountered a font error. 3. Replace the RFID UHF option.XY Cartridge Region This IR is displayed when the Install a new toner cartridge Mismatch printer detects that the installed that matches the correct cartridge has a region that regional specification. Check the RFID firmware card.Manualslib. • Press until Busy/ Waiting appears. This error code most likely indicates a problem with the customer’s datastream.com manuals search engine . and RFID option for correct installation. To clear this IR. 42. RFID cable. or during flash continues. The flash is marked flash. processing the job. the printer cartridge must be replaced with one that has a proper region. Go to “High capacity input tray (HCIT) pick arm bracket assembly removal” on page 4-130. differs from the below options. RFID interface card. are not allowed until the problem is resolved. Flash operations format and write operations. 2. 4062 Error code or Error contents Description/Action Possible repair actions message 44. • Press to clear the Note: This error may only occur when the printer is message and continue formatting PPDS print data. This error may occur at as bad and normal operation power on.Reset Printer .Reset Active Bin 51 Defective Flash This message displays when Press to clear the the printer detects a defective message. and not the RFID Option itself.

parity or overrun) has been detected on See “Network service check” the specified optional serial on page 2-177. 56 Parallel Port [x] This error displays when data Go to network service check. Diagnostic information 2-9 Downloaded from www. but taken: the printer cannot establish communications with it. or the machine is powered off. The job may not print correctly. this message displays. 54 Serial Option [x] Error This IR is displayed when a Go to network service check. reporting of further host interface errors for the associated port is suppressed until the interface parameters are changed for the associated. Flash operations are not allowed until the flash is formatted. in Slot [x] installed in the specified solutions port. 54 Std Network Software This error displays when a The following actions may be Error network port is detected. Power off the printer and remove the unsupported option in the specified slot. 55 Unsupported Option An unsupported option is Remove unsupported option. The job may not print correctly. Reset the printer. • Reset the printer. This usually indicates that the serial port has not been set up correctly. The flash is marked unformatted flash at power on. • Press to clear the message and continue printing. • Press to clear the message and continue printing. Disabled is sent to the printer across an optional parallel port. • Program new firmware for the network interface. 4062 Error code or Error contents Description/Action Possible repair actions message 52 Flash Full This message displays when Press to clear the the printer detects an message.com manuals search engine . 54 Network [x] Software This error displays when a The following actions may be Error network port is detected. Once on page 2-177. or the printer is reset. but the See “Network service check” port has been disabled.Manualslib. • Program new firmware for the network interface. reporting of further errors is suppressed until the menus are entered. port. serial error (framing. Once a host interface error has been displayed for the first time. but taken: the printer cannot establish communications with it. as bad and normal operation continues.

Go to “High capacity input tray (HCIT) pick arm bracket assembly removal” on page 4-130. taken: but the port has been disabled. The following are available: . Remove the excess bins. Disabled is sent to the printer across an serial port. • Press until Busy/ Waiting appears. Replace the RFID UHF option. Once the error has been • Press to clear the displayed for the first time. entered or the printer is reset. 2-10 Service Manual Downloaded from www. RFID cable. 56 Standard USB Port Displayed when status is The following actions may be Disabled requested over the USB port. the printer. • Press until Busy/ Waiting appears. The printer reporting of further errors is discards any data received suppressed until the menus are on the USB port. reporting of further errors is suppressed until the menus are entered. 58 Too Many Bins This error code displays when 1. and turn it on. 3.Reset Printer Reset Active Bin 56 USB Port [x] Disabled Displayed when status is The following actions may be requested over the USB port. 2. message. 2. message. The following are available: . 4062 Error code or Error contents Description/Action Possible repair actions message 56 Serial Port [x] This error displays when data Go to network service check. Turn off and unplug the Attached too many bins are attached to printer. Check the RFID firmware card. but the port has See “Network service check” been disabled.com manuals search engine . and that there is at least one input tray beneath the RFID option. Ensure the RFID option is Configuration are optional trays above the in first position under printer RFID option.Reset Printer Reset Active Bin 58 Invalid Tray Either no input trays or there 1. or the printer is reset. The printer reporting of further errors is discards any data received suppressed until the menus are on the USB port.Manualslib. Once this on page 2-177. entered or the printer is reset. message displays. Plug in the printer. taken: but the port has been disabled. Once the error has been • Press to clear the displayed for the first time. 3. RFID interface card. and RFID option for correct installation.

extra flash options. Turn off and unplug the Installed too many disks are attached to printer. and turn it on. 59 Incompatible An incompatible envelope 1. the user should reinstall an associated compatible option or hot unplug the option. incompatible device to satisfy a Check Device Connections/ reattach message. Plug in the printer. 58 Too Many Flash This error code displays when 1. and turn User can power off and remove it on. 2. 3. Remove the incompatible 2. 3. 59 Incompatible Duplex An incompatible duplex option 1. Plug in the printer. number of trays is three. Plug in the printer. Turn off and unplug the is installed. Without the RFID option attached. Note: With the RFID option 3. 58 Too Many Trays This error code displays when 1. Turn off and unplug the Envelope Feeder feeder is installed. printer. Turn off and unplug the Options too many user flash memory printer. Remove the incompatible envelope feeder. printer. 4062 Error code or Error contents Description/Action Possible repair actions message 58 Too Many Disks This error code displays when 1. to clear the message. Plug in the printer. installed. 3. it on. attached to the printer. options or too many optional 2.com manuals search engine . and turn attached. Note: If the user installed the incompatible device to satisfy a Check Device Connections/ reattach message. feeder and press to clear 3.Manualslib. and turn the message. Remove the excess flash firmware cards have been memory. Remove the excess disks. the printer. the user should reinstall an associated compatible option or hot unplug the option. the maximum it on. Turn off and unplug the Attached too many input trays are printer. the maximum number is four. Plug in the printer. Remove the incompatible 2. Remove the incompatible external duplex unit duplex option and press assembly. Diagnostic information 2-11 Downloaded from www. and turn Note: If the user installed the it on. 2. Remove the excess trays.

page count interval. 59 Incompatible Tray [x] An incompatible tray is 1. 2-12 Service Manual Downloaded from www. and turn it on. the user should reinstall an associated compatible option or hot unplug the option. Go to “Preventive charge roll. x=1. While this operations are not allowed with message displays. The Format Disk menu is not shown. This error may occur at defective and normal printer power on or during disk format operations continue. Note: If the user installed the incompatible device to satisfy a Check Device Connections/ reattach message. The disk is marked disk. The parts are available as a maintenance kit. 3. 61 Defective Disk This error code displays when press to clear the the printer detects a defective message. or 3. and pick rolls at this maintenance” on page 6-1. 80 Routine Maintenance The operator panel displays Scheduled maintenance Needed this message at each 300K required. transfer roller. a defective disk. Remove the incompatible Remove the incompatible output option. necessary to replace the fuser assembly.com manuals search engine . x= 2.Manualslib. 2. Turn off and unplug the installed. interval to maintain the print quality and reliability of the printer. or 5. Plug in the printer. go to “Scheduled maintenance” on page 6-2. Disk and write operations. Remove the incompatible Remove the incompatible tray trays. Note: If the user installed the incompatible device to satisfy a Check Device Connections/ reattach message. For Tray x. For Output Bin x. clear the message. 4062 Error code or Error contents Description/Action Possible repair actions message 59 Incompatible Output An incompatible output bin is 1. and turn it on. 4. Plug in the printer. message. output bin and press to 3. printer. 2. and press to clear the 3. This message displays for both resource and PostScript Disk operators when the disk is full. 2. Turn off and unplug the Bin [x] installed. the user should reinstall an associated compatible option or hot unplug the option. For more information. printer. It is Refer to chapter 6. 62 Disk Full This error code displays when TBD there is not enough free space on the disk to hold the resources that have been requested to be written to the disk.

4062 Error code or Error contents Description/Action Possible repair actions message 88 Cartridge Low This IR is displayed when Replace the print cartridge. Diagnostic information 2-13 Downloaded from www. cartridge low occurs and the cartridge low alarm is activated.Manualslib.com manuals search engine . cartridge low occurs and the cartridge low alarm is activated. 88 Cartridge Nearly Low This IR is displayed when Replace the print cartridge. cartridge is exhausted/empty. this is not an intervention condition. If cartridge alarm is not activated. this is not an intervention condition. 88 Replace Cartridge This IR is displayed when toner Replace the print cartridge. If cartridge alarm is not activated.

Go to sensor (input) service check. 2. Fan the media and ensure it jam (input) sooner than the is properly installed.com manuals search engine . 200. 2-14 Service Manual Downloaded from www. media passed.01 Sensor (input) The media reached the sensor 1. Go to sensor (input) early jam service check. See “Sensor (input) lingering jam service check. specified time. Go to sensor (input) early Wrong config ID causes engine jam service check. to assume 500 paper path on 250 model.04 Sensor (input) early The media reached the sensor 1. Fan the media and check for jam sensor (input) area. the specified time. Fan the media and check for lingering jam (input) but did not clear it within obstructions. 200. See “Sensor (input) service check” on page 2-126. Fan the media and ensure it lingering jam (input) but did not clear it within is properly installed. specified time. obstructions. Fan the media and ensure it jam (input) sooner than the is properly installed.” on page 2-132. See “Sensor (input) early jam service check” on page 2-133.” on page 2-132. specified time. See “Sensor (input) lingering jam service check. the specified time. Source = MPF. 4062 Error code table 1 Error code or Error contents Description/Action Possible repair actions message 200. 2.” on page 2-129. 2.00 Sensor (input) area The media is jammed in the 1. See “Sensor (input) service check” on page 2-126. 200. 200. 200.07 Sensor (input) late The media is late reaching the Go to sensor (input) late jam jam sensor (input) within the service check.Manualslib.08 Sensor (input) early The media reaches the sensor 1. 200. Source = input option See “Sensor (input) late jam tray service check. Go to sensor (input) or envelope feeder lingering jam service check.06 Sensor (input) early The sensor (input) rebounded Go to sensor (input) service jam once the trailing edge of the check. 2. See “Sensor (input) early jam service check” on page 2-133. Go to sensor (input) lingering jam service check.02 Sensor (input) The media reached the sensor 1. duplex 2.

Check all connections on reaches the sensor (input). Check all connections on the system card assembly.Manualslib. Replace the printhead if problem remains. Remove all media present error signal has failed in media path. Replace the system card if problem remains.com manuals search engine . Remove all media present synchronization error synchronized when media in media path. Diagnostic information 2-15 Downloaded from www. Check all connections on failure process failed because it did the printhead. Go to “Printhead assembly removal (T650)” on page 4-60 or “Printhead assembly removal (T652.09 Printhead laser start The printhead laser start 1. T654)” on page 4-61. Go to “System card assembly removal (T650.11 Printhead polygon The printhead polygon mirror 1. Remove all media present mirror synchronization motor becomes un. 4. Check all connections on the system card assembly. 3. T654)” on page 4-61. Go to “Printhead assembly removal (T650)” on page 4-60 or “Printhead assembly removal (T652. Check all connections on the system card assembly. Check all connections on signal from the printhead the main drive motor motor. Replace the printhead if problem remains. not receive proper feedback 2. Go to “Output cover assembly removal (T650. Check all connections on the printhead. Replace the printhead if problem remains. 3. T654)” on page 4-61 5. T654. 4. assembly. 2. 200. 2. Go to “Printhead assembly removal (T650)” on page 4-60 or “Printhead assembly removal (T652. error synchronized when the media 2.12 Laser power signal The printhead laser power 1. 4. 200. 4062 Error code or Error contents Description/Action Possible repair actions message 200. in media path.10 Printhead motor The printhead motor is not 1. 3. T652. Check all connections on the printhead. the printhead. T654)” on page 4-54. 200. T656)” on page 4-76. Replace the main drive motor assembly if problem remains. reaches the sensor (input). T652. 3.

3.com manuals search engine . Check all connections on the printhead. 4062 Error code or Error contents Description/Action Possible repair actions message 200.15 Laser power did not Laser circuit failure on 1. 200. 200. Remove all media present assembly load error has failed or caused high in media path. 3.Manualslib. T654)” on page 4-61 5. 2-16 Service Manual Downloaded from www. Source = Tray 1 See “Sensor (input) lingering Tray level= Not Low jam service check. specified time.16 Main drive motor The main drive motor assembly 1. Source = Tray 1 See “Sensor (input) lingering Tray level = Low jam service check. T654. See “Sensor (input) static jam service check” on page 2-135. sequence.18 Sensor (input) The media reached the sensor Go to sensor (input) lingering lingering jam (input) but did not clear it within jam service check. Go to “Printhead assembly removal (T650)” on page 4-60 or “Printhead assembly removal (T652. Replace the printhead if problem remains. 200. 2.14 Sensor (input) early The media reached the sensor Go to sensor (input) early jam jam (input) sooner than the service check. mechanical load due to paper 2. the specified time. T652. See “Sensor (input) early jam service check” on page 2-133. assembly. T656)” on page 4-76. Replace the main drive motor assembly if problem remains. 200.” on page 2-132. 200. Replace the system card if problem remains. Check all connections on the system card assembly.13 Sensor (input) static Media remains on the sensor Go to sensor (input) static jam jam (input) during the warm up service check.” on page 2-132. the main drive motor assembly. 4. 4.17 Sensor (input) The media reached the sensor Go to sensor (input) lingering lingering jam (input) but did not clear it within jam service check. Go to “Output cover assembly removal (T650. Go to “System card assembly removal (T650. the specified time. T652. T654)” on page 4-54. Remove all media present settle printhead or system card in media path. Check all connections on jam or bind. Check all connections on the system card assembly.

2. Fan the media and ensure it jam (input) sooner than the is properly installed. Check the sensor (toner empty) for proper operation.19 Sensor (input) The media reached the sensor Go to sensor (input) lingering lingering jam (input) but did not clear it within jam service check. See “Sensor (toner empty) service check” on page 2-155. Interlock panel door assembly is fully switch not functioning correctly. 4062 Error code or Error contents Description/Action Possible repair actions message 200. the specified time. the specified time.34 Sensor (toner empty) The sensor (toner empty) has 1. to assume 500 paper path on 250 model. Check interlock switch (in left operator panel hinge) for damage. Source = Tray 3 See “Sensor (input) lingering Tray level= Not Low jam service check. 200. specified time. 200.33 Sensor (input) early The media reached the sensor 1.28 Sensor (input) The media reached the sensor Go to sensor (input) lingering lingering jam (input) but did not clear it within jam service check.32 Operator panel door Operator panel door assembly 1. 2. Inspect print cartridge pulse failure failed or is not sensing the wheel for damage and replace pulse wheel on the print if needed. Source = Tray 2 See “Sensor (input) lingering Tray level = Not Low jam service check.29 Sensor (input) The media reached the sensor Go to sensor (input) lingering lingering jam (input) but did not clear it within jam service check. 200. Check all connections on the system card assembly. 3. the specified time. the specified time. switch failure 2. 200. 4.” on page 2-132.” on page 2-132. Diagnostic information 2-17 Downloaded from www. 200.” on page 2-132. Source = Tray 2 See “Sensor (input) lingering Tray level = Low jam service check. 200.Manualslib.” on page 2-132. Go to sensor (input) early Wrong config ID causes engine jam service check. 200. See “Sensor (input) early jam service check” on page 2-133.27 Sensor (input) The media reached the sensor Go to sensor (input) lingering lingering jam (input) but did not clear it within jam service check. the specified time.” on page 2-132. Source = Tray 2 See “Sensor (input) lingering Tray level = Empty jam service check.37 Sensor (input) The media reached the sensor Go to sensor (input) lingering lingering jam (input) but did not clear it within jam service check. Ensure that the operator assembly not fully closed. closed. Check operator panel door assembly for damage. cartridge. Source = Tray 1 See “Sensor (input) lingering Tray level = Empty jam service check.com manuals search engine .

Manualslib.57 Sensor (input) The media reached the sensor Go to sensor (input) lingering lingering jam (input) but did not clear it within jam service check.” on page 2-132.38 Sensor (input) The media reached the sensor Go to sensor (input) lingering lingering jam (input) but did not clear it within jam service check. sensor (fuser output) area. 200.59 Sensor (input) The media reached the sensor Go to sensor (input) lingering lingering jam (input) but did not clear it within jam service check. 200. 200. 200. the specified time. the specified time.” on page 2-132.00 Sensor (fuser output) The media is jammed in the Go to sensor (fuser output) area jam.49 Sensor (input) The media reached the sensor Go to sensor (input) lingering lingering jam (input) but did not clear it within jam service check.48 Sensor (input) The media reached the sensor Go to sensor (input) lingering lingering jam (input) but did not clear it within jam service check. Source = Tray 4 See “Sensor (input) lingering Tray level = Not Low jam service check. the specified time.” on page 2-132. Source = Tray 5 See “Sensor (input) lingering Tray level = Empty jam service check. the specified time. the specified time.” on page 2-132. Source = Tray 3 See “Sensor (input) lingering Tray level = Empty jam service check. Source = Tray 5 See “Sensor (input) lingering Tray level = Low jam service check. service check. 200.” on page 2-132. Source = Tray 4 See “Sensor (input) lingering Tray level = Low jam service check.” on page 2-132. Type 1 fuser See “Sensor (fuser output) service check” on page 2-126. Source = Tray 4 See “Sensor (input) lingering Tray level = Empty jam service check.47 Sensor (input) The media reached the sensor Go to sensor (input) lingering lingering jam (input) but did not clear it within jam service check. 2-18 Service Manual Downloaded from www.” on page 2-132. 200. the specified time. 4062 Error code or Error contents Description/Action Possible repair actions message 200. the specified time.39 Sensor (input) The media reached the sensor Go to sensor (input) lingering lingering jam (input) but did not clear it within jam service check.” on page 2-132. the specified time. 200. Source = Tray 3 See “Sensor (input) lingering Tray level = Low jam service check. 201.58 Sensor (input) The media reached the sensor Go to sensor (input) lingering lingering jam (input) but did not clear it within jam service check.com manuals search engine . Source = Tray 5 See “Sensor (input) lingering Tray level = Not Low jam service check.

Manualslib.02 Sensor (fuser output) The media is late reaching the Go to sensor (fuser output) late late jam. See “Sensor (narrow media) late jam service check. Type 2 fuser See “Sensor (fuser output) late jam service check. 3. Replace the system card assembly if problem remains. Check all connections on the start in time printhead assembly Type 1 fuser 2. If problem remains. (narrow media) within the Type 1 fuser specified time. service check. T652. 201.” on page 2-139. T654)” on page 4-54.03 Image data did not Printhead write failure 1. (narrow media) within the Type 1 fuser specified time. specified time. 201. Check all connections on the system card assembly. Replace the printhead assembly if problem remains. sensor (fuser output) within the jam service check. 201. Diagnostic information 2-19 Downloaded from www. Replace the main drive motor assembly if problem remains. Go to “System card assembly removal (T650.01 Main drive motor The main drive motor assembly 1.” on page 2-135. 201.25 Sensor (fuser output) The media is jammed in the Go to sensor (fuser output) area jam. 4.” on page 2-135. 201. 2. 3. T652.com manuals search engine . Type 1 fuser See “Sensor (fuser output) late jam service check. T656)” on page 4-76. a type 2 fuser can be installed. Check all connections on assembly load error. 4062 Error code or Error contents Description/Action Possible repair actions message 201. sensor (fuser output) area.” on page 2-135. See “Sensor (narrow media) late jam service check.” on page 2-139. 201. Type 1 fuser See “Sensor (fuser output) late jam service check. Go to “Output cover assembly removal (T650. T654. has failed or caused high the main drive motor mechanical load due to paper assembly. Check all connections on the system card assembly.04 Sensor (narrow The expected wide media is Go to sensor (narrow media) media) late jam late reaching the sensor late jam service check.06 Sensor (narrow The expected wide media is Go to sensor (narrow media) media) late jam late reaching the sensor late jam service check. Type 1 fuser jam or bind.07 Sensor (fuser output) The media is late reaching the Go to sensor (fuser output) late late jam sensor (fuser output) within the jam service check. specified time.

201. Type 2 fuser See “Sensor (fuser output) late jam service check. 201. 5. 3. T652. Check all connections on the system card assembly. T656)” on page 4-76.31 Sensor (narrow The expected wide media is Go to sensor (narrow media) media) late jam late reaching the sensor late jam service check. 4. Check interlock switch (in left operator panel hinge) for damage.Manualslib. Check all connections on the system card assembly. 4. (narrow media) within the Type 2 fuser specified time. specified time. 3. T654. Replace the system card assembly if problem remains. Replace the printhead assembly if problem remains. Check operator panel door assembly for damage. 201. Check all connections on assembly load error. switch failure switch did not cycle prior to 2.28 Image data did not Printhead write failure 1. Check all connections on the system card assembly.27 Sensor (fuser output) The media is late reaching the Go to sensor (fuser output) late late jam. 201.” on page 2-139. Check all connections on the start in time printhead assembly Type 2 fuser 2.” on page 2-135. See “Sensor (narrow media) late jam service check.com manuals search engine . Remove all media present assembly interlock operator panel door interlock in media path. panel door assembly is fully Type 2 fuser open then fully closed.26 Main drive motor The main drive motor assembly 1. T652. Type 2 fuser jam or bind. If problem remains.29 Sensor (narrow The expected wide media is Go to sensor (narrow media) media) late jam late reaching the sensor late jam service check. a type 2 fuser can be installed. T654)” on page 4-54. 201. Ensure that the operator printer restart. 2. 2-20 Service Manual Downloaded from www. (narrow media) within the Type 2 fuser specified time. Replace the main drive motor assembly if problem remains.30 Operator panel door The printer detected that the 1. 3.” on page 2-139. See “Sensor (narrow media) late jam service check. has failed or caused high the main drive motor mechanical load due to paper assembly. Go to “Output cover assembly removal (T650. 4062 Error code or Error contents Description/Action Possible repair actions message 201. Go to “System card assembly removal (T650. sensor (fuser output) within the jam service check.

specified time.” on Fuser page count has page 2-139. specified time. Type 1 fuser See “Sensor (fuser output) late jam service check. Check all connections on the system card assembly.” on page 2-135. Go to “Output cover assembly removal (T650. 3. exceeded life. Check all connections on Fuser page count has the system card assembly.53 Image data did not Printhead write failure 1.” on Fuser page count has page 2-135. Replace the printhead assembly if problem remains. 201. specified time. Check all connections on the start in time printhead assembly Type 1 fuser 2. 2. the specified time. Type 1 fuser See “Sensor (narrow media) late jam service check. T656)” on page 4-76. T654)” on page 4-54. 201.52 Sensor (fuser output) The media is late reaching the Go to sensor (fuser output) late late jam sensor (fuser output) within the jam service check. 4. T652. Type 2 fuser See “Sensor (fuser output) late jam service check. has failed or caused high the main drive motor mechanical load due to paper assembly.50 Sensor (fuser output) The media is late reaching the Go to sensor (fuser output) late jam sensor (fuser output) within the service check.51 Main drive motor The main drive motor assembly 1.com manuals search engine . Type 1 fuser See “Sensor (fuser output) service check” on Fuser page count has page 2-126. 201. T652. exceeded life Diagnostic information 2-21 Downloaded from www. T654. exceeded life. 4062 Error code or Error contents Description/Action Possible repair actions message 201. If problem remains. Go to “System card assembly removal (T650.32 Sensor (fuser output) The media is late reaching the Go to sensor (fuser output) late late jam sensor (fuser output) within the jam service check.Manualslib. Replace the system card assembly if problem remains. a type 2 fuser can be installed. Replace the main drive motor assembly if problem remains. 201.54 Sensor (narrow The media is late reaching the Go to sensor (narrow media) media) late jam sensor (narrow media) within late jam service check. 201. Fuser page count has exceeded life 3. Type 1 fuser jam or bind. exceeded life. Check all connections on assembly load error.

Fuser page count has 3.com manuals search engine . T652. Check all connections on the system card assembly.” on Fuser page count has page 2-135. the main drive motor Fuser page count has assembly. 201. the specified time. Go to “Output cover assembly removal (T650. 4062 Error code or Error contents Description/Action Possible repair actions message 201. switch open failure interlock) did not cycle prior to 2. Type 1 fuser See “Sensor (narrow media) late jam service check.76 Main drive motor The main drive motor assembly 1. Check interlock switch (in left operator panel hinge) for damage. exceeded life. panel door assembly is fully Type 1 fuser open then fully closed.56 Sensor (narrow The media is late reaching the Go to sensor (narrow media) media) late jam sensor (narrow media) within late jam service check. Type 2 fuser See “Sensor (fuser output) late jam service check. 201.” on Fuser page count has page 2-135. 5.Manualslib. 4.” on Fuser page count has page 2-139. Type 1 fuser See “Sensor (fuser output) late jam service check. T654)” on page 4-54. mechanical load due to paper 2. Type 2 fuser See “Sensor (fuser output) late jam service check. 201. exceeded life 201. exceeded life. Remove all media present assembly interlock switch (operator panel door in media path. exceeded life. Check all connections on Type 2 fuser jam or bind.” on Fuser page count has page 2-135.55 Operator panel door The printer detected that the 1. Check operator panel door exceeded life assembly for damage. 3. Replace the main drive motor assembly if problem remains. Check all connections on the system card assembly. 4. 201. specified time. 2-22 Service Manual Downloaded from www. specified time. exceeded life.75 Sensor (fuser output) The media is late reaching the Go to sensor (fuser output) late late jam sensor (fuser output) within the jam service check.57 Sensor (fuser output) The media is late reaching the Go to sensor (fuser output) late late jam sensor (fuser output) within the jam service check. Ensure that the operator printer restart.77 Sensor (fuser output) The media is late reaching the Go to sensor (fuser output) late late jam sensor (fuser output) within the jam service check. has failed or caused high in media path. Remove all media present assembly load error. specified time.

the specified time. exceeded life Diagnostic information 2-23 Downloaded from www. Check all connections on the start in time printhead assembly Type 2 fuser 2. Fuser page count has 3. 5.” on Fuser page count has page 2-135. exceeded life. 4. 201. panel door assembly is fully Type 2 fuser open then fully closed. Type 2 fuser See “Sensor (narrow media) late jam service check. exceeded life 201. 201. T654. the specified time. 201.Manualslib.82 Sensor (fuser output) The media is late reaching the Go to sensor (fuser output) late late jam sensor (fuser output) within the jam service check. T652. Ensure that the operator printer restart.com manuals search engine .79 Sensor (narrow The media is late reaching the Go to sensor (narrow media) media) late jam sensor (narrow media) within late jam service check. Fuser page count has exceeded life 3. Check all connections on the system card assembly. specified time. Remove all media present assembly interlock switch (operator panel door in media path. Replace the printhead assembly if problem remains. 4062 Error code or Error contents Description/Action Possible repair actions message 201. Type 2 fuser See “Sensor (fuser output) late jam service check. Check operator panel door exceeded life assembly for damage. Type 2 fuser See “Sensor (narrow media) late jam service check. Check interlock switch (in left operator panel hinge) for damage.80 Operator panel door The printer detected that the 1.78 Image data did not Printhead write failure 1. 4. Go to “System card assembly removal (T650.” on Fuser page count has page 2-139. Replace the system card assembly if problem remains. switch open failure interlock) did not cycle prior to 2.” on Fuser page count has page 2-139.81 Sensor (narrow The media is late reaching the Go to sensor (narrow media) media) late jam sensor (narrow media) within late jam service check. T656)” on page 4-76. Check all connections on the system card assembly.

and lingering jam service check. 202. Type 1 fuser See “Sensor (narrow media) static jam service check” on page 2-140. (fuser output) but did not clear lingering jam service check. Type 1 fuser See “Sensor (fuser output) lingering jam service check. 4062 Error code or Error contents Description/Action Possible repair actions message 202. See “Sensor (fuser output) service check” on page 2-126. Type 1 fuser See “Sensor (fuser output) static jam service check” on page 2-138.02 Sensor (fuser output) Media reached the sensor Go to sensor (fuser output) lingering jam. it in the specified time. 202.” on page 2-137. 2. Type 1 fuser See “Sensor (fuser output) lingering jam service check. edge of the media passed. 5.” on page 2-137.09 Sensor (fuser output) Media reached the sensor Go to sensor (fuser output) lingering jam.07 Sensor (fuser output) Media reached the sensor Go to sensor (fuser output) lingering jam. in media path. Go to sensor (fuser output) service check. Type 1 fuser See “Sensor (fuser output) lingering jam service check. (fuser output) but did not clear lingering jam service check.03 Sensor (narrow Media remains on the sensor Go to sensor (narrow media) media) static jam (narrow media) during the static jam service check.” on page 2-137. Go to sensor (narrow media) service check.06 Sensor (fuser output) Media remains on the sensor Go to sensor (fuser output) static jam (fuser output) during the warm static jam service check. up sequence. See “Sensor (narrow media) service check” on page 2-127. it in the specified time.01 Sensor (fuser output) Media reached the sensor Go to sensor (fuser output) lingering jam.04 Sensor (fuser output) The sensor (fuser output) Go to sensor (fuser output) bounce rebounded once the trailing service check. Type 1 fuser See “Sensor (fuser output) service check” on page 2-126.00 Paper jam around Page may be jammed in fuser 1.Manualslib. 202. warm up sequence.com manuals search engine . Destination is See “Sensor (fuser output) standard bin. 3.” on page 2-137. 2-24 Service Manual Downloaded from www. it in the specified time. Type 1 fuser Media did not reach the sensor (narrow media) 202. Remove all media present fuser exit or redrive exit or redrive area. it in the specified time. Check media for proper Type 1 fuser installation. 202. 4. Check for obstructions in media path. (fuser output) but did not clear lingering jam service check. 202. (fuser output) but did not clear lingering jam service check. 202. area.

in media path. media) static jam 2. output) static jam service Sensor (narrow check” on page 2-138. Check media for proper Type 2 fuser installation. 4. 4062 Error code or Error contents Description/Action Possible repair actions message 202. 5.12 Sensor (fuser output) Media reached the sensor Go to sensor (fuser output) lingering jam. Go to sensor (fuser output) static jam (fuser output) and the sensor static jam service check. Type 1 fuser Media did reach the sensor (narrow media) 202. it in the specified time. and lingering jam service check. it in the specified time.11 Sensor (fuser output) Media reached the sensor Go to sensor (fuser output) lingering jam. Type 2 fuser Media did not reach the sensor (narrow media) Diagnostic information 2-25 Downloaded from www. See “Sensor (fuser output) service check” on page 2-126.” on page 2-137. Destination is output See “Sensor (fuser output) option. and lingering jam service check. it in the specified time. (narrow media) during the See “Sensor (fuser and warm up sequence. See “Sensor (narrow media) static jam service check” on page 2-140. (fuser output) but did not clear lingering jam service check. 3.26 Sensor (fuser output) Media reached the sensor Go to sensor (fuser output) lingering jam. Type 1 fuser Media did not reach the sensor (narrow media) 202.10 Sensor (fuser output) Media reached the sensor Go to sensor (fuser output) lingering jam. (fuser output) but did not clear lingering jam service check. Check for obstructions in media path.25 Paper jam around Page may be jammed in fuser 1. Remove all media present fuser exit or redrive exit or redrive area. See “Sensor (narrow media) service check” on page 2-127.” on page 2-137. 202. 6.13 Sensor (fuser output) Media remains on the sensor 1.” on page 2-137.Manualslib. it in the specified time. and lingering jam service check. 2. 202.com manuals search engine . and lingering jam service check.” on page 2-137. Go to sensor (narrow media) service check. Go to sensor (fuser output) service check. (fuser output) but did not clear lingering jam service check. Destination is output See “Sensor (fuser output) option. Destination is See “Sensor (fuser output) standard bin. Go to sensor (narrow Type 1 fuser media) static jam service check. Destination is See “Sensor (fuser output) standard bin. (fuser output) but did not clear lingering jam service check. area. Type 1 fuser Media did reach the sensor (narrow media) 202.

202. (fuser output) but did not clear lingering jam service check. Type 2 fuser See “Sensor (fuser output) lingering jam service check.27 Sensor (fuser output) Media reached the sensor Go to sensor (fuser output) lingering jam. 4062 Error code or Error contents Description/Action Possible repair actions message 202.” on page 2-137. 202. edge of the media passed.Manualslib. it in the specified time.36 Sensor (fuser output) Media reached the sensor Go to sensor (fuser output) lingering jam.34 Sensor (fuser output) Media reached the sensor Go to sensor (fuser output) lingering jam. it in the specified time.30 Never sent the divert command to the stacker.28 Sensor (narrow Media remains on the sensor Go to sensor (narrow media) media) static jam (narrow media) during the static jam service check. Destination is output See “Sensor (fuser output) option. Type 2 fuser Media did reach the sensor (narrow media) 2-26 Service Manual Downloaded from www. 202.” on page 2-137. up sequence.32 Sensor (fuser output) Media reached the sensor Go to sensor (fuser output) lingering jam. (fuser output) but did not clear lingering jam service check. 202.29 Sensor (fuser output) The sensor (fuser output) Go to sensor (fuser output) bounce rebounded once the trailing service check. it in the specified time. (fuser output) but did not clear lingering jam service check. Type 2 fuser See “Sensor (fuser output) service check” on page 2-126. it in the specified time. (fuser output) but did not clear lingering jam service check.35 Sensor (fuser output) Media reached the sensor Go to sensor (fuser output) lingering jam.31 Sensor (fuser output) Media remains on the sensor Go to sensor (fuser output) static jam (fuser output) during the warm static jam service check. Destination is See “Sensor (fuser output) standard bin. and lingering jam service check. warm up sequence. Type 2 fuser See “Sensor (fuser output) static jam service check” on page 2-138. Type 2 fuser See “Sensor (narrow media) static jam service check” on page 2-140.” on page 2-137. Type 2 fuser See “Sensor (fuser output) lingering jam service check.” on page 2-137.” on page 2-137. 202. Type 2 fuser See “Sensor (fuser output) lingering jam service check. Type 2 fuser Media did not reach the sensor (narrow media) 202. Type 2 fuser 202. and lingering jam service check. it in the specified time. (fuser output) but did not clear lingering jam service check.com manuals search engine . 202.

lingering jam service check. Go to sensor (fuser output) static jam (fuser output) and the sensor static jam service check. and lingering jam service check. 202.” on page 2-137.” Fuser page count has on page 2-137. Remove all media present fuser exit or redrive exit or redrive area. Type 1 fuser See “Sensor (narrow media) static jam service check” on Fuser page count has page 2-140. 5.51 Sensor (fuser output) Media reached the sensor Go to sensor (fuser output) lingering jam. exceeded life.Manualslib. Go to sensor (fuser output) service check. exceeded life 4. Go to sensor (narrow media) service check.com manuals search engine . 202. Destination is output See “Sensor (fuser output) option. Type 1 fuser See “Sensor (fuser output) lingering jam service check.” on page 2-137. 2. Check for obstructions in Fuser page count has media path.52 Sensor (fuser output) Media reached the sensor Go to sensor (fuser output) lingering jam.38 Sensor (fuser output) Media remains on the sensor 1. (fuser output) but did not clear lingering jam service check. See “Sensor (fuser output) service check” on page 2-126. it in the specified time. Check media for proper Type 1 fuser installation. 4062 Error code or Error contents Description/Action Possible repair actions message 202. Destination is See “Sensor (fuser output) standard bin. Type 1 fuser Fuser page count has exceeded life.37 Sensor (fuser output) Media reached the sensor Go to sensor (fuser output) lingering jam. warm up sequence. See “Sensor (narrow media) service check” on page 2-127. (fuser output) but did not clear lingering jam service check. 202. See “Sensor (narrow media) static jam service check” on page 2-140.53 Sensor (narrow Media remains on the sensor Go to sensor (narrow media) media) static jam (narrow media) during the static jam service check. in media path. Go to sensor (narrow Type 2 fuser media) static jam service check. area. 3. Type 2 fuser Media did reach the sensor (narrow media) 202. media) static jam 2. 202. it in the specified time. it in the specified time. (fuser output) but did not clear lingering jam service check. Diagnostic information 2-27 Downloaded from www. (narrow media) during the See “Sensor (fuser and warm up sequence.50 Paper jam around Page may be jammed in fuser 1. output) static jam service Sensor (narrow check” on page 2-138. exceeded life.

Manualslib.57 Sensor (fuser output) Media reached the sensor Go to sensor (fuser output) lingering jam. up sequence. 2-28 Service Manual Downloaded from www.com manuals search engine . it in the specified time. it in the specified time. 4062 Error code or Error contents Description/Action Possible repair actions message 202. Type 1 fuser Media did not reach the sensor (narrow media) Fuser page count has exceeded life.” on page 2-137. and lingering jam service check. it in the specified time.56 Sensor (fuser output) Media remains on the sensor Go to sensor (fuser output) static jam (fuser output) during the warm static jam service check. Type 1 fuser Media did reach the sensor (narrow media) Fuser page count has exceeded life. exceeded life.” Fuser page count has on page 2-137. 202. (fuser output) but did not clear lingering jam service check. exceeded life. Type 1 fuser See “Sensor (fuser output) lingering jam service check. exceeded life. Type 1 fuser See “Sensor (fuser output) static jam service check” on Fuser page count has page 2-138. (fuser output) but did not clear lingering jam service check. 202. (fuser output) but did not clear lingering jam service check.” on page 2-137.” on page 2-137.54 Sensor (fuser output) The sensor (fuser output) Go to sensor (fuser output) bounce rebounded once the trailing service check.61 Sensor (fuser output) Media reached the sensor Go to sensor (fuser output) lingering jam.” Fuser page count has on page 2-137. exceeded life. 202.60 Sensor (fuser output) Media reached the sensor Go to sensor (fuser output) lingering jam. Type 1 fuser See “Sensor (fuser output) service check” on Fuser page count has page 2-126. Destination is output See “Sensor (fuser output) option. (fuser output) but did not clear lingering jam service check. and lingering jam service check. edge of the media passed. Destination is See “Sensor (fuser output) standard bin. Destination is output See “Sensor (fuser output) option.59 Sensor (fuser output) Media reached the sensor Go to sensor (fuser output) lingering jam. 202.62 Sensor (fuser output) Media reached the sensor Go to sensor (fuser output) lingering jam. 202. and lingering jam service check. 202. Type 1 fuser See “Sensor (fuser output) lingering jam service check. Type 1 fuser Media did reach the sensor (narrow media) Fuser page count has exceeded life. (fuser output) but did not clear lingering jam service check. it in the specified time. it in the specified time.

(fuser output) but did not clear lingering jam service check. See “Sensor (fuser output) service check” on page 2-126. 3. 4062 Error code or Error contents Description/Action Possible repair actions message 202. See “Sensor (narrow media) static jam service check” on page 2-140. 202.Manualslib. it in the specified time. media) static jam 2. warm up sequence. (fuser output) but did not clear lingering jam service check. Type 2 fuser Media did not reach the sensor (narrow media) Fuser page count has exceeded life. service check” on page 2-140. 2. Go to sensor (fuser output) static jam (fuser output) and the sensor static jam service check. See “Sensor Fuser page count has (narrow media) static jam exceeded life. Check for obstructions in Fuser page count has media path. (narrow media) during the See “Sensor (fuser and warm up sequence. Go to sensor (narrow Type 1 fuser media) static jam service check.79 Sensor (fuser output) The sensor (fuser output) Go to sensor (fuser output) bounce rebounded once the trailing service check. exceeded life. Go to sensor (narrow media) static jam service check.com manuals search engine . output) static jam service Sensor (narrow check” on page 2-138. Type 2 fuser See “Sensor (fuser output) lingering jam service check. Remove all media present fuser exit or redrive exit or redrive area. exceeded life. edge of the media passed. Check media for proper Type 2 fuser installation. and lingering jam service check. in media path. 202. Destination is See “Sensor (fuser output) standard bin. Type 2 fuser See “Sensor (fuser output) service check” on Fuser page count has page 2-126.63 Sensor (fuser output) Media remains on the sensor 1. Go to sensor (fuser output) service check. Go to sensor (narrow media) service check. 5. 2. exceeded life. 202.78 Sensor (narrow Media remains on the sensor 1. 202.76 Sensor (fuser output) Media reached the sensor Go to sensor (fuser output) lingering jam. Go to sensor (fuser output) media) static jam (narrow media) during the static jam service check. it in the specified time.” on page 2-137. 202. See “Sensor (fuser Type 2 fuser output) static jam service Fuser page count has check” on page 2-138. See “Sensor (narrow media) service check” on page 2-127. Diagnostic information 2-29 Downloaded from www. 4.77 Sensor (fuser output) Media reached the sensor Go to sensor (fuser output) lingering jam. area. exceeded life.” Fuser page count has on page 2-137.75 Paper jam around Page may be jammed in fuser 1.

202. it in the specified time. 202. Go to sensor (narrow Type 2 fuser media) static jam service check. exceeded life. output) static jam service Sensor (narrow check” on page 2-138. service check” on page 2-140.Manualslib. Type 2 fuser Media did reach the sensor (narrow media) Fuser page count has exceeded life.” Fuser page count has on page 2-137. Destination is output See “Sensor (fuser output) option. (fuser output) but did not clear lingering jam service check.” on page 2-137. it in the specified time.” on page 2-137. 4062 Error code or Error contents Description/Action Possible repair actions message 202.86 Sensor (fuser output) Media reached the sensor Go to sensor (fuser output) lingering jam.84 Sensor (fuser output) Media reached the sensor Go to sensor (fuser output) lingering jam. Type 2 fuser See “Sensor (fuser output) static jam service check” on Fuser page count has page 2-138. (fuser output) but did not clear lingering jam service check. 202. 202. (fuser output) but did not clear lingering jam service check. Destination is See “Sensor (fuser output) standard bin. Type 2 fuser Media did reach the sensor (narrow media) Fuser page count has exceeded life. 202. 202. exceeded life. Type 2 fuser See “Sensor (fuser output) lingering jam service check. up sequence.81 Sensor (fuser output) Media remains on the sensor Go to sensor (fuser output) static jam (fuser output) during the warm static jam service check. and lingering jam service check. Type 2 fuser Media did not reach the sensor (narrow media) Fuser page count has exceeded life.com manuals search engine . it in the specified time. 2-30 Service Manual Downloaded from www. it in the specified time. See “Sensor Fuser page count has (narrow media) static jam exceeded life. exceeded life.85 Sensor (fuser output) Media reached the sensor Go to sensor (fuser output) lingering jam. it in the specified time.” on page 2-137. Type 2 fuser See “Sensor (fuser output) lingering jam service check.” Fuser page count has on page 2-137. Go to sensor (fuser output) static jam (fuser output) and the sensor static jam service check. and lingering jam service check. (narrow media) during the See “Sensor (fuser and warm up sequence. media) static jam 2.88 Sensor (fuser output) Media remains on the sensor 1.87 Sensor (fuser output) Media reached the sensor Go to sensor (fuser output) lingering jam.82 Sensor (fuser output) Media reached the sensor Go to sensor (fuser output) lingering jam. (fuser output) but did not clear lingering jam service check. and lingering jam service check. (fuser output) but did not clear lingering jam service check. Destination is output See “Sensor (fuser output) option.

Go to “Fuser unit assembly removal (T650. 4. 4. assembly. Diagnostic information 2-31 Downloaded from www.Manualslib. Go to “Duplex drive motor assembly removal (T652. 4062 Error code or Error contents Description/Action Possible repair actions message 202. 3. 203. Check all connections on the system card assembly. 203. Ensure that upper redive warm up sequence.08 Redrive motor load The redrive motor assembly 1. Remove all media present motor control failure. Go to “Redrive assembly removal (T650. 203. Check media for proper installation. 3. Remove all media present error has failed or caused high in media path. 4. Check all connections on the redrive motor assembly. Go to sensor (fuser output) service check. in media path.00 Paper jam around Page may be jammed in 1. Check for obstructions in media path. proper operating speed at the 2. 2. motor does not reach the in media path. T652. Check all connections on Internal duplex specified time. T654)” on page 4-62. 3.01 Internal duplex drive The internal duplex drive motor 1. T654)” on page 4-23. the duplex media entrance drive motor assembly. redrive area.com manuals search engine . Remove all media present redrive area.99 Fuser ID chip failure The system does not recognize Replace the fuser unit the ID chip on the fuser unit. 5. See “Sensor (narrow media) service check” on page 2-127. Replace the redrive motor assembly if problem remains. Check all connections on the system card assembly. assembly is properly installed. T652. mechanical load during the 2. 5. Go to sensor (narrow media) service check. Replace the duplex media entrance drive motor assembly if problem remains. See “Sensor (fuser output) service check” on page 2-126. T654)” on page 4-19.

Go to “Redrive assembly removal (T650. in media path. Go to sensor (fuser output) service check. Check all connections on the redrive motor assembly.10 Redrive motor control The redrive motor does not 1. T652. 4. 5. it in the specified time.20 Redrive motor lost The redrive motor is not 1. speed. T654)” on page 4-62 230. 2-32 Service Manual Downloaded from www. reach the proper operating in media path. Replace the redrive motor assembly if problem remains. Remove all media present assembly underspeed does not rotate at the specified in media path. internal duplex area. 4.00 Paper jam around Page may be jammed in 1. Go to “Redrive assembly removal (T650. Remove all media present failure. 3. speed at the specified time. Remove all media present internal duplex. 3. Replace the redrive motor assembly if problem remains. engine. 4062 Error code or Error contents Description/Action Possible repair actions message 203. Check all connections on the system card assembly. Check for obstructions in duplex media path. Go to “Redrive assembly removal (T650. See “Sensor (duplex input) service check” on page 2-127. Check all connections on the redrive motor assembly. error. Check all connections on the system card assembly. 2. 4. Source = Internal 2. T654)” on page 4-62. Replace the redrive motor assembly if problem remains. Source = Internal See “Sensor (pass through) duplex late jam service check” on page 2-145. 3. T654)” on page 4-62.01 Sensor (duplex input) Media reached the sensor Go to sensor (duplex input) lingering jam (duplex input) but did not clear lingering jam service check. See “Sensor (fuser output) service check” on page 2-126. Check all connections on the system card assembly. 203. Check all connections on encoder failure reporting pulses back to the the redrive motor assembly. Ensure that upper redive Media tray 1 assembly is properly installed. Go to sensor (duplex input) service check. 203. 230.com manuals search engine . 5.18 Redrive motor The redrive motor assembly 1. 2. 2. 3.Manualslib. T652. T652. Ensure that upper redive assembly is properly installed.

” on page 2-141. Remove all media present motor load error assembly has failed or caused in media path. service check.” on page 2-129.” on page 2-129. Diagnostic information 2-33 Downloaded from www.07 Sensor (input) late Media is late reaching the Go to sensor (input) late jam jam from duplex sensor (input) within the service check.05 sensor (duplex input) Media reached the sensor Go to sensor (duplex input) lingering jam (duplex input) but did not clear lingering jam service check. it in the specified time.03 Sensor (duplex input) The sensor (duplex input) Go to sensor (duplex input) bounce rebounded once the trailing service check.08 Internal duplex drive The internal duplex drive motor 1. service check. T654)” on page 4-19. 230. Source = Internal See “Sensor (duplex input) duplex late jam service check. specified time. Check all connections on the system card assembly. See “Sensor edge of the media passed. specified time during the Source = Internal second side printing using the See “Sensor (input) late jam duplex internal duplex. 4. high mechanical load during 2.06 Sensor (input) late Media is late reaching the Go to sensor (input) late jam jam from duplex sensor (input) within the service check.04 Sensor (input) late Media is late reaching the Go to sensor (input) late jam jam from duplex sensor (input) within the service check. specified time during the Source = Internal second side printing using the See “Sensor (input) late jam duplex internal duplex.Manualslib. specified time during the Source = Internal second side printing using the See “Sensor (input) late jam duplex internal duplex. 3. 4062 Error code or Error contents Description/Action Possible repair actions message 230. 230.” on page 2-129. 230.02 Sensor (duplex input) Media is late reaching the Go to sensor (duplex input) late late jam sensor (duplex input) within the jam service check. Check all connections on Source = Internal warm up sequence.com manuals search engine . 230. 230. Source = Internal See “Sensor (pass through) duplex late jam service check” on page 2-145. (duplex input) service Source = Internal check” on page 2-127. duplex 230. duplex the duplex media entrance drive motor assembly. Replace the duplex drive motor assembly if problem remains. Go to “Duplex drive motor assembly removal (T652. service check.

230. motor does not reach the in media path. 4. duplex the duplex media entrance drive motor assembly. 2. 4. Replace the duplex media entrance drive motor assembly if problem remains. Check all connections on the system card assembly.10 Internal duplex drive The internal duplex drive motor 1. See “Sensor (fuser output) service check” on page 2-126. 3.” on page 2-142. Go to sensor (duplex input) service check. 4. underspeed error. 230. Source = Internal See “Sensor (duplex input) duplex lingering jam service check. Check all connections on Source = Internal specified time. See “Sensor (duplex input) service check” on page 2-127. Source = Internal 2. Go to “Duplex drive motor assembly removal (T652. Remove all media present motor assembly does not rotate at the specified in media path.Manualslib.13 sensor (duplex input) Media remains on the sensor Go to sensor (duplex input) static jam (duplex input) during the warm static jam service check. Check all connections on the system card assembly. Check for obstructions in duplex media path. T654)” on page 4-19. internal duplex area.14 Paper jam around Page may be jammed in 1. Remove all media present internal duplex. speed. 3.18 Internal duplex drive The internal duplex drive motor 1. 4062 Error code or Error contents Description/Action Possible repair actions message 230. in media path. 230. Go to “Duplex drive motor assembly removal (T652. Check all connections on Source = Internal the duplex media entrance duplex drive motor assembly. 2-34 Service Manual Downloaded from www. up sequence. Remove all media present motor control failure. proper operating speed at the 2. Go to sensor (fuser output) service check. 3. T654)” on page 4-19. Replace the duplex media entrance drive motor assembly if problem remains.com manuals search engine .

Ensure the external duplex assembly is properly installed. 232. Remove all media present motor lost encoder is not reporting pulses back to in media path. 4. 2. 3. 3.com manuals search engine . 4. 5.20 Internal duplex drive The internal duplex drive motor 1. Go to “Duplex drive motor assembly removal (T652. failure the engine. Replace the external duplex assembly if problem remains. 231.00 Sensor (duplex Media is late reaching the 1. within the specified time. 4062 Error code or Error contents Description/Action Possible repair actions message 230. Check for obstructions in Source = External duplex media path.00 Sensor (duplex input) Media reached the sensor Go to sensor (duplex input) lingering jam (duplex input) but did not clear lingering jam service check.” on page 2-141. Check all connections on the external duplex assembly. 2. Source = External See “Sensor (duplex input) duplex late jam service check. 6. Remove all media present double-feed) late jam sensor (duplex double-feed) in media path.00 Sensor (duplex input) Media is late reaching the Go to sensor (duplex input) late late jam sensor (duplex input) within the jam service check. 233. Replace the duplex drive motor assembly if problem remains.Manualslib. Diagnostic information 2-35 Downloaded from www. T654)” on page 4-19. Check all connections on Source = Internal the duplex media entrance duplex drive motor assembly. Check all connections on the system card assembly. it in the specified time. specified time. Source = External See “Sensor (pass through) duplex late jam service check” on page 2-145. Ensure the rear door of the external duplex is fully closed.

duplex installation. installation. 8. specified time.00 Sensor (input) late Media is late reaching the Go to sensor (input) late jam jam from duplex sensor (input) within the service check. Remove all media present late jam sensor (duplex exit) within the in media path. Check media for proper Source = External duplex installation. 5. Check all connections on the external duplex assembly.Manualslib. 6. 3. Ensure the rear door of the external duplex is fully closed. specified time during the Source = External second side printing using the See “Sensor (input) late jam duplex external duplex. 2.See “Sensor (duplex exit) service check (external duplex only)” on page 2-128. Remove all media present double-feed) lingering (duplex double-feed) within the in media path. 7.com manuals search engine . service check. Ensure the external duplex assembly is properly installed. 235. Check media for proper Source = External it within the specified time. jam specified time but did not clear 2. Check for obstructions in media path. 4.” on page 2-129. Check sensor (duplex exit) for proper operation. Source = External duplex 3. 5. Check media for proper it within the specified time. Check for obstructions in media path. 3. Ensure the external duplex assembly is properly installed. See “Sensor (duplex exit) service check (external duplex only)” on page 2-128. 4. Replace the external duplex assembly if problem remains.00 Sensor (duplex exit) Media is late reaching the 1. Remove all media present lingering jam (duplex exit) within the in media path. Ensure the external duplex assembly is properly installed. 236. Replace the external duplex assembly if problem remains. 4062 Error code or Error contents Description/Action Possible repair actions message 234. 2-36 Service Manual Downloaded from www. 237.00 Sensor (duplex Media reached the sensor 1. 6. Replace the external duplex assembly if problem remains. Check sensor (duplex exit) for proper operation. specified time but did not clear 2. 4. Check for obstructions in media path.00 Sensor (duplex exit) Media reached the sensor 1. 5.

Remove all media present sensor static jam within the external duplex in media path.01 Sensor (duplex input) Media remains on the sensor Go to sensor (duplex input) static jam (duplex input) during the warm static jam service check. Ensure the rear door of the external duplex is fully closed.” on page 2-142. Source = External See “Sensor (duplex input) duplex lingering jam service check. up sequence. Check all connections on the external duplex assembly. See “Sensor (duplex input) static jam lingering jam service check. 238. 4062 Error code or Error contents Description/Action Possible repair actions message 237. in media path. 6. Remove all media present static jam (duplex exit) during the warm in media path. installation.Replace the external duplex assembly if problem remains. 3. 9. up sequence. Ensure the external duplex tray is fully closed. Ensure the external duplex assembly is properly installed. Source = External duplex Diagnostic information 2-37 Downloaded from www.00 External duplex Media remains on a sensor 1. 5. 238.” on page 2-142. 8. Remove all media present external duplex external duplex area. 238. Check the lower option drive (PTO) assembly for damage. 10. 4. Check for obstructions in media path.03 Sensor (duplex input) Media remains on the sensor Go to sensor (duplex input) static jam (duplex input) and the sensor static jam service check.com manuals search engine . Check media for proper duplex. duplex duplex assembly if problem remains. 238. See “Sensor (duplex exit) service check (external duplex only)” on page 2-128. Ensure the media tray 1 is fully closed.Manualslib. 2. Go to sensor (duplex exit) Source = External duplex service check.02 Sensor (duplex exit) Media remains on the sensor 1. Replace the external Source = External sequence. (duplex exit) during the warm Sensor (duplex exit) up sequence.07 Paper jam around Page may be jammed in 1. assembly during the warm up 2. Source = External 2. 7. 3. Replace the external duplex assembly if problem remains.

static jam service check. (double-feed) during the warm 2.07 Sensor (duplex input) Media remains on the sensor Go to sensor (duplex input) static jam (duplex input). 4. Remove all media present in static jam (duplex input) and the sensor media path.06 Sensor (duplex exit) Media remains on the sensor 1.05 Sensor (duplex input) Media remains on the sensor 1. Remove all media present or timing error. Source = External 2. See “Sensor (duplex exit) service check (external duplex only)” on page 2-128. 2.04 Sensor (duplex Media remains on the sensor 1. 238. jam warm up sequence. 2-38 Service Manual Downloaded from www. Sensor (duplex exit) Source = External duplex 239. (double-feed) during the warm Sensor (double-feed) up sequence. 238. Check sensor (duplex exit) for proper operation. See “Sensor (duplex input) service check” on page 2-127. 4062 Error code or Error contents Description/Action Possible repair actions message 238. feed) and the sensor (duplex Sensor (double-feed) exit) during the warm up See “Sensor (duplex input) static jam sequence. in media path. Go to sensor (duplex input) static jam static jam service check. static jam service check. sensor (double.Manualslib.00 Mechanical feed error Mechanical feed error or timing 1. lingering jam service check.” on page 2-142. Replace the external duplex assembly if problem remains. Check sensor (duplex duplex input) for proper operation.” on page 2-142. Replace the external duplex assembly if problem remains. See “Sensor (duplex exit) Source = External service check (external duplex duplex only)” on page 2-128. 3. Source = External See “Sensor (duplex input) duplex lingering jam service check. Remove all media present static jam (duplex exit) and the sensor in media path.com manuals search engine . 238. Go to sensor (duplex exit) Sensor (double-feed) up sequence. 3. Remove all media present double-feed) static (duplex double-feed) during the in media path. error. 2. Replace the external Source = External duplex assembly if problem duplex remains.

Ensure the rear door of the external duplex is fully closed. Check for obstructions in media path. Ensure the external duplex assembly is properly installed. Ensure the external duplex assembly is properly installed. in media path. 5. Replace the external duplex assembly if problem remains. Source = External 2. 3. Remove all media present assembly error error. Remove all media present assembly error error.com manuals search engine . 4062 Error code or Error contents Description/Action Possible repair actions message 239. 5.01 External duplex Mechanical feed error or timing 1. 7. 6. 4. Remove all media present response error. 7. Check media for proper duplex installation. Check all connections on the external duplex assembly. Check media for proper duplex installation. Source = External 2. Check media for proper duplex installation. 6. Check for obstructions in media path. in media path. Ensure the rear door of the external duplex is fully closed. in media path. Check all connections on the external duplex assembly. Ensure the rear door of the external duplex is fully closed. error.02 External duplex Mechanical feed error or timing 1. Source = External 2. 3. Replace the external duplex assembly if problem remains. Replace the external duplex assembly if problem remains. 7. 5. Check all connections on the external duplex assembly. Ensure the external duplex assembly is properly installed. 239. 239. 6. Check for obstructions in media path. 3.03 Device controls Mechanical feed error or timing 1.Manualslib. 4. 4. Diagnostic information 2-39 Downloaded from www.

Source = External 2. Remove all media present response error.com manuals search engine . Ensure the external duplex assembly is properly installed. Ensure the rear door of the external duplex is fully closed. Replace the external duplex assembly if problem remains. Check all connections on the external duplex assembly. error. 3. Check for obstructions in media path. 3. Check all connections on the external duplex assembly. Check all connections on the external duplex assembly. Check for obstructions in media path.06 Failed the last page of Mechanical feed error or timing 1. Check media for proper duplex installation. 6. 4. Check for obstructions in media path. 239. Source = External 2. 5. 3. 6. Check media for proper duplex installation. 5. in media path. 239. 4062 Error code or Error contents Description/Action Possible repair actions message 239.04 Input device ready Mechanical feed error or timing 1. in media path. 7. in media path. Remove all media present a staple job. Check media for proper duplex installation. 4. Replace the external duplex assembly if problem remains. Remove all media present response error. Ensure the external duplex assembly is properly installed. 5. Ensure the rear door of the external duplex is fully closed. 7. Replace the external duplex assembly if problem remains. 7.Manualslib. Ensure the rear door of the external duplex is fully closed.05 Output device Mechanical feed error or timing 1. 6. 4. Source = External 2. error. 2-40 Service Manual Downloaded from www. Ensure the external duplex assembly is properly installed. error.

Replace the external duplex assembly if problem remains. 7. Check for obstructions in media path. in media path.com manuals search engine . error. Ensure the external duplex assembly is properly installed.11 Sensor (input) late Media is late reaching the Go to sensor (input) late jam jam from duplex sensor (input) within the service check. 3. Remove all media present error. Replace the external duplex assembly if problem remains. 6. Check all connections on the external duplex assembly. Check media for proper installation.08 Input source ready Mechanical feed error or timing 1. 7. 4. in media path. service check. 239. Check media for proper duplex installation.” on page 2-129. 4. Diagnostic information 2-41 Downloaded from www. Check all connections on the external duplex assembly.07 Select output device Mechanical feed error or timing 1. 5. Source = Tray 1 2. 5. 3. Check media for proper duplex installation. Remove all media present media tray 1 area. Remove all media present error. 241. Source = External 2. Ensure the rear door of the external duplex is fully closed. specified time during the Source = External second side printing using the See “Sensor (input) late jam duplex external duplex. Check for obstructions in media path. 4062 Error code or Error contents Description/Action Possible repair actions message 239. Check for obstructions in media path. Ensure the rear door of the external duplex is fully closed. error. 239.00 Media tray 1 area jam The media is jammed in the 1. Ensure the external duplex assembly is properly installed. 6. Source = External 2. in media path. 3.Manualslib.

the proper operating speed at in media path. Go to “System card assembly removal (T650. Go to “Operator panel door assembly removal (models X651. T652. T652. 6.06 Sensor (input) late The media is late reaching the Go to sensor (input) late jam jam sensor (input) within the service check.07 Pick motor load error The pick motor has failed or 1. T654. X652. X652. X654. Source = Tray 1 or See “Sensor (input) late jam MPF service check. Check all connections on the pick arm assembly. 2. Go to “System card assembly removal (T650. 5. and X656)” on page 4-49. Replace system card assembly if problem remains.01 Pick motor control The pick motor does not reach 1. 7. Go to “Pick roll assembly removal (T650. the specified time. 6. Remove all media present caused high mechanical load in media path. 3. Replace the pick arm assembly if problem remains. 241. T654)” on page 4-57. Source = Media tray 1 due to paper jam or bind. T652. 2-42 Service Manual Downloaded from www. Go to “Operator panel door assembly removal (models X651.Manualslib. 4. 4062 Error code or Error contents Description/Action Possible repair actions message 241. 4.” on page 2-129. specified time. Check all connections on the system card assembly. Remove all media present failure. Check all connections on the system card assembly. T654. T656)” on page 4-76. Check all connections on the pick arm assembly. Replace the pick arm assembly if problem remains. 2. X654.com manuals search engine . Check. Replace system card assembly if problem remains. T656)” on page 4-76. clean or replace the pick rolls for wear and excess contamination. Ensure media tray is not overfilled. and X656)” on page 4-49. 241. Ensure media tray is not Media tray 1 overfilled. 3. 5.

T652. 241. specified time. 241.14 Sensor (input) late The media is late reaching the Go to sensor (input) late jam jam sensor (input) within the service check. 241. T654)” on page 4-57. T652. clean or replace the pick rolls for wear and excess contamination.” on page 2-129. Remove all media present caused high mechanical load in media path. Source = Media tray 1 due to paper jam or bind. Go to “System card assembly removal (T650. specified time. 241. 241.10 Sensor (input) late The media is late reaching the Go to sensor (input) late jam jam sensor (input) within the service check.12 Sensor (input) late The media is late reaching the Go to sensor (input) late jam jam sensor (input) within the service check. T656)” on page 4-76. Check. Source = Tray 1 See “Sensor (input) late jam service check.15 Sensor (input) late The media is late reaching the Go to sensor (input) late jam jam sensor (input) within the service check.Manualslib.08 Pick motor load error The pick motor has failed or 1.” on page 2-129. 5.” on page 2-129. T654. 4062 Error code or Error contents Description/Action Possible repair actions message 241. Go to “Operator panel door assembly removal (models X651. 3. Check all connections on the pick arm assembly. X654. 7. 6. Source = Tray 1 or See “Sensor (input) late jam envelope feeder service check. 2. Ensure media tray is not overfilled. Diagnostic information 2-43 Downloaded from www.” on page 2-129. Source = Tray 1 or See “Sensor (input) late jam envelope feeder service check.com manuals search engine . X652. Source = Tray 1 See “Sensor (input) late jam service check. and X656)” on page 4-49.11 Sensor (input) late The media is late reaching the Go to sensor (input) late jam jam sensor (input) within the service check. specified time. specified time. Go to “Pick roll assembly removal (T650. Source = Tray 1 or See “Sensor (input) late jam envelope feeder service check. Replace system card assembly if problem remains.” on page 2-129. Check all connections on the system card assembly. Replace the pick arm assembly if problem remains. specified time. 4.

T656)” on page 4-76. Remove all media present failure. Go to “Operator panel door assembly removal (models X651. Replace system card assembly if problem remains. 4062 Error code or Error contents Description/Action Possible repair actions message 241. 2. the specified time. 2-44 Service Manual Downloaded from www. Go to “Operator panel door assembly removal (models X651. specified time. 5. Go to “System card assembly removal (T650.02 Sensor (pass through) The media is late reaching the Go to sensor (pass through) late jam sensor (pass through) within late jam service check. Remove all media present media tray 2 area. the proper operating speed at in media path. and X656)” on page 4-49. 6. T652.Manualslib. specified time.16 Sensor (input) late The media is late reaching the Go to sensor (input) late jam jam sensor (input) within the service check. 242.com manuals search engine . and X656)” on page 4-49.00 Media tray 2 area jam The media is jammed in the 1. 242. X652. Check all connections on the system card assembly. 3. 241. in media path. X652. Source = Tray 1 See “Sensor (input) late jam service check.20 Tray 1 pick motor lost The pick motor is not reporting 1. X654. 4. the pick arm assembly.” on page 2-129. Check media for proper installation. Ensure media tray is not Source = Tray 1 overfilled. Check all connections on the system card assembly. Source = Tray 1 2. 241. Source = Tray 2 2. Check all connections on the pick arm assembly. Check for obstructions in media path. X654.18 Sensor (input) late The media is late reaching the Go to sensor (input) late jam jam sensor (input) within the service check. the specified time.19 Pick motor control The pick motor does not reach 1. Source = Tray 2 See “Sensor (pass through) late jam service check” on page 2-145. Source = Tray 1 See “Sensor (input) late jam service check.” on page 2-129. 3. Check all connections on encoder failure pulses back to the engine. Replace the pick arm assembly if problem remains. 3. T654. 241. Replace the pick arm assembly if problem remains.

242.16 sensor (pass through) The media is late reaching the Go to sensor (pass through) late jam sensor (pass through) within late jam service check.17 Media tray pulled jam A media tray above the source 1. 242. Close all media trays. Source = Tray 2 See “Sensor (pass through) late jam service check” on page 2-145. Source = Tray 2 See “Sensor (pass through) late jam service check” on page 2-145. Source = Tray 2 See “Sensor (pass through) late jam service check” on page 2-145. the specified time. the specified time. 242. 242. 242. sequence.” on page 2-129. specified time but did not clear Source = Tray 2 it within the specified time.05 Sensor (pass through) The media is late reaching the Go to sensor (pass through) late jam sensor (pass through) within late jam service check.09 Sensor (input) late The media is late reaching the Go to sensor (input) late jam jam sensor (input) within the service check.com manuals search engine . Source = Tray 2 See “Sensor (input) late jam service check. the specified time. 2.13 Sensor (pass through) Media remains on the sensor Go to sensor (pass through) static jam (input) during the warm up static jam service check. Source = Tray 2 See “Sensor (pass through) late jam service check” on page 2-145.10 sensor (pass through) The media is late reaching the Go to sensor (pass through) late jam sensor (pass through) within late jam service check.06 Sensor (pass through) The media is late reaching the Go to sensor (pass through) late jam sensor (pass through) within late jam service check. See “Sensor (pass through) lingering jam service check. Source = Tray 2 printing process. the specified time. Source = Tray 2 See “Sensor (pass through) late jam service check” on page 2-145. Remove all media present tray was pulled during the in media path.04 Sensor (pass through) The media is late reaching the Go to sensor (pass through) late jam sensor (pass through) within late jam service check.08 Sensor (pass through) Media reached the sensor Go to sensor (pass through) lingering jam (pass through) within the lingering jam service check. the specified time. specified time. 242.Manualslib. the specified time. 242.03 Sensor (pass through) The media is late reaching the Go to sensor (pass through) late jam sensor (pass through) within late jam service check. 4062 Error code or Error contents Description/Action Possible repair actions message 242. Source = Tray 2 See “Sensor (pass through) late jam service check” on page 2-145. 242.” on page 2-146. 242. Source = Tray 2 See “Sensor (pass through) static jam service check” on page 2-147. Diagnostic information 2-45 Downloaded from www.

3. Check all connections on Source = Tray 2 the system card assembly.35 Pick page received Media remains on the sensor Go to sensor (pass through) while POR not yet (input) during the warm up static jam service check. X654. 3.37 Sensor (pass through) The media is late reaching the Go to sensor (pass through) late jam sensor (pass through) within late jam service check. for the tray 2 to report ready Source = Tray 2 before the first pick attempt. T654)” on page 4-81. T654)” on page 4-74. T652.33 Tray 2 not ready Tray was not properly pushed 1. 2.34 Empty tray pick The pick arm attempted to pick 1. 242. Replace the media out actuator if problem remains. the specified time. Source = Tray 2 See “Sensor (pass through) late jam service check” on page 2-145.36 Sensor (pass through) Media remains on the sensor Go to sensor (pass through) static jam (input) during the warm up static jam service check. Go to “Operator panel door assembly removal (models X651. See “Sensor (pass through) Source = Tray 2 static jam service check” on page 2-147. the motor was turned off. Source = Tray 2 See “Sensor (pass through) static jam service check” on page 2-147. X652.Manualslib. 2-46 Service Manual Downloaded from www.com manuals search engine . 242. Go to “Tray roller catch assembly removal (T650. Check all connections on overrun failure continues to detect pulses after the pick arm assembly. Replace the pick arm assembly if problem remains. 4. 242.52 Tray 2 pick motor The Pick motor encoder 1. sequence. Go to “Switch (media size) assembly removal (T650. T652. 242. Check the size sensing into the machine. Check the switch (media size) for proper connection. 242. fingers on the media tray Source = Tray 2 for damage 2.19 Pick retry timeout The engine timed out waiting Turn the machine off/on. Source = Tray 2 2. 242. 4062 Error code or Error contents Description/Action Possible repair actions message 242. sequence. actuator for damage. and X656)” on page 4-49.18 Pick retry timeout The engine timed out waiting Turn the machine off/on. Check the media out attempted with no media in the tray. done. 242. Replace the media tray assembly if problem remains. Replace the switch (media size) if problem remains. for the tray 2 to report ready Source = Tray 2 before a pick retry attempt.

Ensure the HCIT media tray overrun failure continues to detect pulses after assembly is properly inserted the motor has turned off. Check the HCIT tray lift motor assembly for binding or damage.50 HCIT tray lift motor The HCIT tray lift motor does 1. Close all media trays. Go to “High capacity input tray (HCIT) tray lift drive motor assembly removal” on page 4-125. 3.” on page 2-146. Replace the HCIT tray lift drive motor assembly if problem remains.52 HCIT tray lift motor The HCIT tray lift motor 1. 4062 Error code or Error contents Description/Action Possible repair actions message 242. 3. Source = Tray 2 2. 242. Ensure the HCIT media tray stalled failure stalled or has become assembly is properly inserted obstructed. 3. 242.Manualslib. 2. Source = Tray 2 2. Replace the HCIT tray lift motor assembly if problem remains. Remove all media present tray was pulled during the in media path. Replace the HCIT tray lift drive motor assembly if problem remains. printing process. specified time but did not clear Source = Tray 2 it within the specified time. 242. Check the HCIT tray lift drive motor assembly for binding or damage. into the machine.39 Media tray pulled jam A media tray above the source 1. into the machine.com manuals search engine .49 HCIT tray lift motor The HCIT tray lift motor has 1. Go to “High capacity input tray (HCIT) tray lift drive motor assembly removal” on page 4-125. Ensure the HCIT media tray underspeed failure not rotate at the specified assembly is properly inserted speed. Check the HCIT tray lift motor assembly for binding or damage.40 Sensor (pass through) Media reached the sensor Go to sensor (pass through) lingering jam (pass through) within the lingering jam service check. Go to “High capacity input tray (HCIT) tray lift drive motor assembly removal” on page 4-125. into the machine. See “Sensor (pass through) lingering jam service check. 242. Source = Tray 2 2. Diagnostic information 2-47 Downloaded from www.

Source = Media tray 2 2. 6. 242. Replace system card assembly if problem remains. 4062 Error code or Error contents Description/Action Possible repair actions message 242. 6. X654. Replace the pick arm assembly if problem remains.66 Pick motor The pick motor does not rotate 1. clean or replace the pick rolls for wear and excess contamination. T656)” on page 4-76. T654. 3. Replace system card assembly if problem remains. Go to “Pick roll assembly removal (T650. 2-48 Service Manual Downloaded from www. 7. Check all connections on the pick arm assembly. Ensure media tray is not overfilled. Check all connections on the pick arm assembly. X652. 4. 4. in media path. Source = Media tray 2 due to paper jam or bind. X652. T652. T654.65 Pick motor load error The pick motor has failed or 1. Go to “System card assembly removal (T650. Check all connections on the system card assembly. Check. Go to “System card assembly removal (T650.Manualslib. 5. Go to “Operator panel door assembly removal (models X651. Check all connections on the system card assembly. and X656)” on page 4-49. Replace the pick arm assembly if problem remains. Go to “Operator panel door assembly removal (models X651. and X656)” on page 4-49.com manuals search engine . Remove all media present underspeed failure at the specified speed. 3. Ensure media tray is not overfilled. T654)” on page 4-57. T652. T656)” on page 4-76. 5. X654. Remove all media present caused high mechanical load in media path. 2. T652.

T654. Check all connections on the pick arm assembly. Replace the pick arm assembly if problem remains. Go to “Operator panel door assembly removal (models X651. X654. and X656)” on page 4-49. Replace system card assembly if problem remains. 6. Diagnostic information 2-49 Downloaded from www. 6. Remove all media present by options tray x in media path. 3. Replace system card assembly if problem remains. T652. Go to “System card assembly removal (T650. 5. T656)” on page 4-76.com manuals search engine . Ensure media tray is not overfilled. 4. X652. and X656)” on page 4-49. T654. X654. T652.Manualslib. X652. 4. 4062 Error code or Error contents Description/Action Possible repair actions message 242.68 Pick motor stop error Pick motor stop error detected 1. Ensure media tray is not overfilled. Check all connections on the pick arm assembly.67 Pick motor overspeed The pick motor does not rotate 1. Remove all media present failure at the specified speed. Check all connections on the system card assembly. in media path. Source = Media tray 2 2. 3. Go to “Operator panel door assembly removal (models X651. T656)” on page 4-76. 242. Go to “System card assembly removal (T650. Source = Media tray 2 2. Check all connections on the system card assembly. Replace the pick arm assembly if problem remains. 5.

Source = Tray 3 See “Sensor (pass through) late jam service check” on page 2-145. Go to “Operator panel door assembly removal (models X651. the proper operating speed at in media path. Source = Tray 3 See “Sensor (pass through) late jam service check” on page 2-145.05 Sensor (pass through) The media is late reaching the Go to sensor (pass through) late jam sensor (pass through) within late jam service check. 243. 3. Go to “System card assembly removal (T650. Ensure media tray is not Source = Media tray 2 overfilled. T656)” on page 4-76. the specified time. 2-50 Service Manual Downloaded from www. Check all connections on the system card assembly. 4. Check for obstructions in media path. Check all connections on the pick arm assembly. Source = Tray 3 See “Sensor (pass through) late jam service check” on page 2-145.02 Sensor (pass through) The media is late reaching the Go to sensor (pass through) late jam sensor (pass through) within late jam service check. 243. 5.04 Sensor (pass through) The media is late reaching the Go to sensor (pass through) late jam sensor (pass through) within late jam service check. 6. X654. 243. and X656)” on page 4-49. the specified time. 4062 Error code or Error contents Description/Action Possible repair actions message 242. the specified time. T654. 243. 243.06 Sensor (pass through) The media is late reaching the Go to sensor (pass through) late jam sensor (pass through) within late jam service check. Source = Tray 3 See “Sensor (pass through) late jam service check” on page 2-145.00 Media tray 3 area jam The media is jammed in the 1. 3. 243.69 Pick motor control The pick motor does not reach 1. Remove all media present failure. Remove all media present media tray 3 area. the specified time. 2. X652. T652.com manuals search engine .Manualslib. in media path. the specified time. Replace system card assembly if problem remains. Check media for proper installation.03 Sensor (pass through) The media is late reaching the Go to sensor (pass through) late jam sensor (pass through) within late jam service check. the specified time. 2. Source = Tray 3 See “Sensor (pass through) late jam service check” on page 2-145. Replace the pick arm assembly if problem remains.

Replace the media out actuator if problem remains. 2. 243. Source = Tray 3 See “Sensor (pass through) static jam service check” on page 2-147. 243. Close all media trays. 3. 243. fingers on the media tray Source = Tray 3 for damage 2.16 Sensor (pass through) The media is late reaching the Go to sensor (pass through) late jam sensor (pass through) within late jam service check.33 Tray 3 not ready Tray was not properly pushed 1. 4. Go to “Tray roller catch assembly removal (T650. Check the size sensing into the machine. Go to “Switch (media size) assembly removal (T650. 243. T652. the specified time. Source = Tray 3 See “Sensor (pass through) late jam service check” on page 2-145. Remove all media present tray was pulled during the in media path. Diagnostic information 2-51 Downloaded from www. T652.19 Pick retry timeout The engine timed out waiting Turn the machine off/on.com manuals search engine . for the tray 3 to report ready Source = Tray 3 before the first pick attempt. Replace the switch (media size) if problem remains.” on page 2-146. Source = Tray 3 See “Sensor (pass through) late jam service check” on page 2-145. 243. for the tray 3 to report ready Source = Tray 3 before a pick retry attempt.13 Sensor (pass through) Media remains on the sensor Go to sensor (pass through) static jam (input) during the warm up static jam service check. 243. specified time but did not clear Source = Tray 3 it within the specified time. the specified time.18 Pick retry timeout The engine timed out waiting Turn the machine off/on. Replace the media tray assembly if problem remains. 4062 Error code or Error contents Description/Action Possible repair actions message 243.Manualslib. 243. sequence.17 Media tray pulled jam A media tray above the source 1. 243.08 Sensor (pass through) Media reached the sensor Go to sensor (pass through) lingering jam (pass through) within the lingering jam service check.34 Empty tray pick The pick arm attempted to pick 1. See “Sensor (pass through) lingering jam service check. Check the media out attempted with no media in the tray. T654)” on page 4-74. Check the switch (media size) for proper connection. actuator for damage. Source = Tray 3 printing process. Source = Tray 3 2. T654)” on page 4-81.10 Sensor (pass through) The media is late reaching the Go to sensor (pass through) late jam sensor (pass through) within late jam service check.

50 HCIT tray lift motor The HCIT tray lift motor does 1. Check the HCIT tray lift motor assembly for binding or damage. Replace the HCIT tray lift drive motor assembly if problem remains. Ensure the HCIT media tray underspeed failure not rotate at the specified assembly is properly inserted speed. 243.” on page 2-146. sequence. Check the HCIT tray lift motor assembly for binding or damage. 243. Ensure the HCIT media tray stalled failure stalled or has become assembly is properly inserted obstructed.Manualslib. 4062 Error code or Error contents Description/Action Possible repair actions message 243. 243.40 Sensor (pass through) Media reached the sensor Go to sensor (pass through) lingering jam (pass through) within the lingering jam service check. See “Sensor (pass through) Source = Tray 3 static jam service check” on page 2-147.49 HCIT tray lift motor The HCIT tray lift motor has 1. Replace the HCIT tray lift drive motor assembly if problem remains. Source = Tray 3 2. 3. 243. 2. into the machine.com manuals search engine . 3.35 Pick page received Media remains on the sensor Go to sensor (pass through) while POR not yet (input) during the warm up static jam service check.37 Sensor (pass through) The media is late reaching the Go to sensor (pass through) late jam sensor (pass through) within late jam service check.39 Media tray pulled jam A media tray above the source 1. Source = Tray 3 2. Source = Tray 3 printing process. into the machine. Go to “High capacity input tray (HCIT) tray lift drive motor assembly removal” on page 4-125. Source = Tray 3 See “Sensor (pass through) late jam service check” on page 2-145. Remove all media present tray was pulled during the in media path. 243. specified time but did not clear Source = Tray 3 it within the specified time. 243. done. the specified time.36 Sensor (pass through) Media remains on the sensor Go to sensor (pass through) static jam (input) during the warm up static jam service check. Go to “High capacity input tray (HCIT) tray lift drive motor assembly removal” on page 4-125. Close all media trays. sequence. See “Sensor (pass through) lingering jam service check. 2-52 Service Manual Downloaded from www. Source = Tray 3 See “Sensor (pass through) static jam service check” on page 2-147.

65 Pick motor load error The pick motor has failed or 1. into the machine. 7. Check all connections on the system card assembly. X654. 5. 2. clean or replace the pick rolls for wear and excess contamination. Go to “System card assembly removal (T650. Check the HCIT tray lift motor assembly for binding or damage. Replace the pick arm assembly if problem remains. Check all connections on the pick arm assembly. 4. T654. Go to “High capacity input tray (HCIT) tray lift drive motor assembly removal” on page 4-125. T656)” on page 4-76. Go to “Operator panel door assembly removal (models X651. Diagnostic information 2-53 Downloaded from www. Replace the HCIT tray lift drive motor assembly if problem remains. Ensure the HCIT media tray overrun failure continues to detect pulses after assembly is properly inserted the motor has turned off. T654)” on page 4-57. Remove all media present caused high mechanical load in media path. 3. T652. Source = Tray 3 2.52 HCIT tray lift motor The HCIT tray lift motor 1.com manuals search engine . Ensure media tray is not overfilled. X652. Source = Media tray 3 due to paper jam or bind. and X656)” on page 4-49. 243. Check. 6.Manualslib. Replace system card assembly if problem remains. 3. 4062 Error code or Error contents Description/Action Possible repair actions message 243. T652. Go to “Pick roll assembly removal (T650.

Check all connections on the pick arm assembly. and X656)” on page 4-49. 2-54 Service Manual Downloaded from www.com manuals search engine . Replace the pick arm assembly if problem remains. Source = Media tray 3 2. Check all connections on the system card assembly.Manualslib. 3. Go to “Operator panel door assembly removal (models X651. X652. T652. Ensure media tray is not overfilled. 3. Remove all media present underspeed failure at the specified speed. in media path. Go to “System card assembly removal (T650. Replace system card assembly if problem remains.66 Pick motor The pick motor does not rotate 1. Replace the pick arm assembly if problem remains. T652. 4. Remove all media present failure at the specified speed. Check all connections on the system card assembly. Replace system card assembly if problem remains. T656)” on page 4-76. 5. Ensure media tray is not overfilled. 4. 6. T656)” on page 4-76. and X656)” on page 4-49. X654. in media path. 6. Source = Media tray 3 2. 4062 Error code or Error contents Description/Action Possible repair actions message 243. Go to “System card assembly removal (T650. 5. 243. X654.67 Pick motor overspeed The pick motor does not rotate 1. Check all connections on the pick arm assembly. Go to “Operator panel door assembly removal (models X651. T654. X652. T654.

4.02 Sensor (pass through) The media is late reaching the Go to sensor (pass through) late jam sensor (pass through) within late jam service check. 243.03 Sensor (pass through) The media is late reaching the Go to sensor (pass through) late jam sensor (pass through) within late jam service check. Source = Media tray 3 2. X654. X652.69 Pick motor control The pick motor does not reach 1. T656)” on page 4-76. Check for obstructions in media path.Manualslib. 2. X654. Remove all media present by options tray x in media path. Remove all media present failure. Check all connections on the system card assembly. Replace the pick arm assembly if problem remains. 4. Replace the pick arm assembly if problem remains. 244. 3. Check all connections on the pick arm assembly. 3. T652. 2. in media path. Go to “System card assembly removal (T650. Replace system card assembly if problem remains. 4062 Error code or Error contents Description/Action Possible repair actions message 243.com manuals search engine . Check all connections on the pick arm assembly. Check media for proper installation. T654. 5. Replace system card assembly if problem remains. Go to “System card assembly removal (T650. 6. T652. 244. Go to “Operator panel door assembly removal (models X651. the specified time. and X656)” on page 4-49. 244.68 Pick motor stop error Pick motor stop error detected 1. Source = Tray 4 See “Sensor (pass through) late jam service check” on page 2-145. the specified time. Check all connections on the system card assembly. X652. Ensure media tray is not overfilled. 6. Ensure media tray is not Source = Media tray 3 overfilled. 3. Remove all media present media tray 4 area. the proper operating speed at in media path. Go to “Operator panel door assembly removal (models X651. the specified time. Diagnostic information 2-55 Downloaded from www. T656)” on page 4-76. T654. 5. Source = Tray 4 See “Sensor (pass through) late jam service check” on page 2-145.00 Media tray 4 area jam The media is jammed in the 1. and X656)” on page 4-49.

13 Sensor (pass through) Media remains on the sensor Go to sensor (pass through) static jam (input) during the warm up static jam service check. Source = Tray 4 See “Sensor (pass through) late jam service check” on page 2-145. 4062 Error code or Error contents Description/Action Possible repair actions message 244. Remove all media present tray was pulled during the in media path. Close all media trays. Source = Tray 4 See “Sensor (pass through) late jam service check” on page 2-145. 244. 244. the specified time. 244. for the tray 4 to report ready Source = Tray 4 before the first pick attempt. Source = Tray 4 See “Sensor (pass through) static jam service check” on page 2-147. the specified time. 244. specified time but did not clear Source = Tray 4 it within the specified time. 244.08 Sensor (pass through) Media reached the sensor Go to sensor (pass through) lingering jam (pass through) within the lingering jam service check.18 Pick retry timeout The engine timed out waiting Turn the machine off/on.06 Sensor (pass through) The media is late reaching the Go to sensor (pass through) late jam sensor (pass through) within late jam service check. Source = Tray 4 See “Sensor (pass through) late jam service check” on page 2-145. printing process.05 Sensor (pass through) The media is late reaching the Go to sensor (pass through) late jam sensor (pass through) within late jam service check.04 Sensor (pass through) The media is late reaching the Go to sensor (pass through) late jam sensor (pass through) within late jam service check.16 Sensor (pass through) The media is late reaching the Go to sensor (pass through) late jam sensor (pass through) within late jam service check.” on page 2-146.Manualslib. sequence. the specified time. 244. 2. the specified time. 244. 244.17 Media tray pulled jam A media tray above the source 1. for the tray 4 to report ready Source = Tray 4 before a pick retry attempt.10 Sensor (pass through) The media is late reaching the Go to sensor (pass through) late jam sensor (pass through) within late jam service check. the specified time.19 Pick retry timeout The engine timed out waiting Turn the machine off/on.com manuals search engine . 2-56 Service Manual Downloaded from www. Source = Tray 4 See “Sensor (pass through) late jam service check” on page 2-145. Source = Tray 4 See “Sensor (pass through) late jam service check” on page 2-145. 244. See “Sensor (pass through) lingering jam service check.

244. See “Sensor (pass through) lingering jam service check. 3. Go to “Switch (media size) assembly removal (T650.Manualslib. See “Sensor (pass through) Source = Tray 4 static jam service check” on page 2-147. 244. Check the media out attempted with no media in the tray. fingers on the media tray Source = Tray 4 for damage 2. done.39 Media tray pulled jam A media tray above the source 1. Go to “Tray roller catch assembly removal (T650. T654)” on page 4-81. the specified time.37 Sensor (pass through) The media is late reaching the Go to sensor (pass through) late jam sensor (pass through) within late jam service check.33 Tray 4 not ready Tray was not properly pushed 1. T652. Replace the media tray assembly if problem remains.34 Empty tray pick The pick arm attempted to pick 1. Source = Tray 4 See “Sensor (pass through) late jam service check” on page 2-145. Check the switch (media size) for proper connection. T652.com manuals search engine . 244.40 Sensor (pass through) Media reached the sensor Go to sensor (pass through) lingering jam (pass through) within the lingering jam service check. Diagnostic information 2-57 Downloaded from www. Close all media trays.35 Pick page received Media remains on the sensor Go to sensor (pass through) while POR not yet (input) during the warm up static jam service check. Replace the media out actuator if problem remains. T654)” on page 4-74. 244. specified time but did not clear Source = Tray 4 it within the specified time. Check the size sensing into the machine.36 Sensor (pass through) Media remains on the sensor Go to sensor (pass through) static jam (input) during the warm up static jam service check. actuator for damage. 4. 2. Source = Tray 4 printing process.” on page 2-146. sequence. 4062 Error code or Error contents Description/Action Possible repair actions message 244. 244. 244. Source = Tray 4 2. Replace the switch (media size) if problem remains. Source = Tray 4 See “Sensor (pass through) static jam service check” on page 2-147. sequence. Remove all media present tray was pulled during the in media path.

3. Ensure the HCIT media tray underspeed failure not rotate at the specified assembly is properly inserted speed. Go to “High capacity input tray (HCIT) tray lift drive motor assembly removal” on page 4-125. 3. Replace the HCIT tray lift drive motor assembly if problem remains. into the machine.49 HCIT tray lift motor The HCIT tray lift motor has 1. Check the HCIT tray lift motor assembly for binding or damage.com manuals search engine . Ensure the HCIT media tray stalled failure stalled or has become assembly is properly inserted obstructed. Replace the HCIT tray lift drive motor assembly if problem remains.52 HCIT tray lift motor The HCIT tray lift motor 1. Source = Tray 4 2. 4062 Error code or Error contents Description/Action Possible repair actions message 244. Check the HCIT tray lift motor assembly for binding or damage. Go to “High capacity input tray (HCIT) tray lift drive motor assembly removal” on page 4-125. Replace the HCIT tray lift drive motor assembly if problem remains.50 HCIT tray lift motor The HCIT tray lift motor does 1. Ensure the HCIT media tray overrun failure continues to detect pulses after assembly is properly inserted the motor has turned off. Go to “High capacity input tray (HCIT) tray lift drive motor assembly removal” on page 4-125. into the machine.Manualslib. 3. into the machine. 244. 244. 2-58 Service Manual Downloaded from www. Source = Tray 4 2. Check the HCIT tray lift motor assembly for binding or damage. Source = Tray 4 2.

Replace the pick arm assembly if problem remains. T652. Check. Diagnostic information 2-59 Downloaded from www. Remove all media present caused high mechanical load in media path. 4062 Error code or Error contents Description/Action Possible repair actions message 244. X652. Check all connections on the system card assembly. Check all connections on the pick arm assembly. 6. T656)” on page 4-76. T652. clean or replace the pick rolls for wear and excess contamination. X654. Source = Media tray 4 due to paper jam or bind. T654)” on page 4-57. 7. Remove all media present underspeed failure at the specified speed. 4. T654. Go to “System card assembly removal (T650. Check all connections on the system card assembly. Replace the pick arm assembly if problem remains. X654. Ensure media tray is not overfilled. 4. Replace system card assembly if problem remains. X652. Check all connections on the pick arm assembly. Replace system card assembly if problem remains. T654.65 Pick motor load error The pick motor has failed or 1. 2. Go to “Operator panel door assembly removal (models X651. 6.Manualslib. and X656)” on page 4-49. T656)” on page 4-76. Go to “Pick roll assembly removal (T650. Source = Media tray 4 2. 5. Go to “System card assembly removal (T650. 3. in media path. Ensure media tray is not overfilled.66 Pick motor The pick motor does not rotate 1. T652.com manuals search engine . Go to “Operator panel door assembly removal (models X651. and X656)” on page 4-49. 244. 5. 3.

Source = Media tray 4 2. Ensure media tray is not overfilled. Replace system card assembly if problem remains. Ensure media tray is not overfilled.68 Pick motor stop error Pick motor stop error detected 1. Replace system card assembly if problem remains. in media path. Go to “System card assembly removal (T650. Remove all media present by options tray x in media path. 5. X654. Source = Media tray 4 2. 6.Manualslib. 244. 6. 2-60 Service Manual Downloaded from www. T654. 4. 4. Remove all media present failure at the specified speed. 4062 Error code or Error contents Description/Action Possible repair actions message 244. T656)” on page 4-76.com manuals search engine . Check all connections on the system card assembly. Replace the pick arm assembly if problem remains. Go to “System card assembly removal (T650. T652. Go to “Operator panel door assembly removal (models X651. Check all connections on the pick arm assembly. Check all connections on the pick arm assembly. and X656)” on page 4-49. Replace the pick arm assembly if problem remains. T652.67 Pick motor overspeed The pick motor does not rotate 1. and X656)” on page 4-49. 3. 3. Go to “Operator panel door assembly removal (models X651. T656)” on page 4-76. 5. T654. X652. X654. X652. Check all connections on the system card assembly.

4. 6. the specified time. Source = Tray 5 See “Sensor (pass through) late jam service check” on page 2-145. the specified time.00 Media tray 5 area jam The media is jammed in the 1. Go to “Operator panel door assembly removal (models X651.com manuals search engine . 3.Manualslib. the proper operating speed at in media path.03 Sensor (pass through) The media is late reaching the Go to sensor (pass through) late jam sensor (pass through) within late jam service check. and X656)” on page 4-49. Source = Tray 5 See “Sensor (pass through) late jam service check” on page 2-145. 5. Ensure media tray is not Source = Media tray 4 overfilled. 245. 245. Go to “System card assembly removal (T650. 2.02 Sensor (pass through) The media is late reaching the Go to sensor (pass through) late jam sensor (pass through) within late jam service check. T654. Check media for proper installation. Check all connections on the system card assembly. T652. the specified time. Check all connections on the pick arm assembly. the specified time. 245. 245. Remove all media present failure. Remove all media present media tray 5 area. Replace system card assembly if problem remains. Source = Tray 5 See “Sensor (pass through) late jam service check” on page 2-145. Replace the pick arm assembly if problem remains. 3. Diagnostic information 2-61 Downloaded from www. 245. 2. in media path. X652. Source = Tray 5 See “Sensor (pass through) late jam service check” on page 2-145. Check for obstructions in media path. the specified time.04 Sensor (pass through) The media is late reaching the Go to sensor (pass through) late jam sensor (pass through) within late jam service check. the specified time. Source = Tray 5 See “Sensor (pass through) late jam service check” on page 2-145.06 Sensor (pass through) The media is late reaching the Go to sensor (pass through) late jam sensor (pass through) within late jam service check. 245.05 Sensor (pass through) The media is late reaching the Go to sensor (pass through) late jam sensor (pass through) within late jam service check. T656)” on page 4-76.69 Pick motor control The pick motor does not reach 1. X654. 4062 Error code or Error contents Description/Action Possible repair actions message 244.

3.17 Media tray pulled jam A media tray above the source 1. 4062 Error code or Error contents Description/Action Possible repair actions message 245.18 Pick retry timeout The engine timed out waiting Turn the machine off/on.13 Sensor (pass through) Media remains on the sensor Go to sensor (pass through) static jam (input) during the warm up static jam service check. 245. Check the media out attempted with no media in the tray. Replace the media out actuator if problem remains. 245. T652.10 Sensor (pass through) The media is late reaching the Go to sensor (pass through) late jam sensor (pass through) within late jam service check. 245. Go to “Tray roller catch assembly removal (T650. 4. 245. sequence. the specified time. Close all media trays. 2-62 Service Manual Downloaded from www. 245.Manualslib. Go to “Switch (media size) assembly removal (T650. Source = Tray 5 See “Sensor (pass through) late jam service check” on page 2-145. Check the size sensing into the machine. for the tray 5 to report ready Source = Tray 5 before the first pick attempt. the specified time. for the tray 5 to report ready Source = Tray 5 before a pick retry attempt. Source = Tray 5 See “Sensor (pass through) static jam service check” on page 2-147.com manuals search engine . T652. 2.19 Pick retry timeout The engine timed out waiting Turn the machine off/on. See “Sensor (pass through) lingering jam service check. Remove all media present tray was pulled during the in media path. T654)” on page 4-74. Source = Tray 5 See “Sensor (pass through) late jam service check” on page 2-145. Check the switch (media size) for proper connection. fingers on the media tray Source = Tray 5 for damage 2. actuator for damage.16 Sensor (pass through) The media is late reaching the Go to sensor (pass through) late jam sensor (pass through) within late jam service check. Replace the switch (media size) if problem remains. 245. 245. specified time but did not clear Source = Tray 5 it within the specified time. Source = Tray 5 2.08 Sensor (pass through) Media reached the sensor Go to sensor (pass through) lingering jam (pass through) within the lingering jam service check. Source = Tray 5 printing process.” on page 2-146. Replace the media tray assembly if problem remains.33 Tray 5 not ready Tray was not properly pushed 1. 245.34 Empty tray pick The pick arm attempted to pick 1. T654)” on page 4-81.

Check the HCIT tray lift motor assembly for binding or damage. Source = Tray 5 printing process.Manualslib. Source = Tray 5 2. See “Sensor (pass through) lingering jam service check. 245.36 Sensor (pass through) Media remains on the sensor Go to sensor (pass through) static jam (input) during the warm up static jam service check. 3.40 Sensor (pass through) Media reached the sensor Go to sensor (pass through) lingering jam (pass through) within the lingering jam service check.49 HCIT tray lift motor The HCIT tray lift motor has 1. 3. See “Sensor (pass through) Source = Tray 5 static jam service check” on page 2-147. Go to “High capacity input tray (HCIT) tray lift drive motor assembly removal” on page 4-125.35 Pick page received Media remains on the sensor Go to sensor (pass through) while POR not yet (input) during the warm up static jam service check. 345. Replace the HCIT tray lift drive motor assembly if problem remains. 245. 245. sequence.50 HCIT tray lift motor The HCIT tray lift motor does 1. 245. into the machine. the specified time. Go to “High capacity input tray (HCIT) tray lift drive motor assembly removal” on page 4-125. 4062 Error code or Error contents Description/Action Possible repair actions message 245. done. Close all media trays. Replace the HCIT tray lift drive motor assembly if problem remains. sequence. Source = Tray 5 See “Sensor (pass through) static jam service check” on page 2-147. 245. Check the HCIT tray lift motor assembly for binding or damage. Source = Tray 5 2. 2. into the machine. Ensure the HCIT media tray underspeed failure not rotate at the specified assembly is properly inserted speed. Source = Tray 5 See “Sensor (pass through) late jam service check” on page 2-145.37 Sensor (pass through) The media is late reaching the Go to sensor (pass through) late jam sensor (pass through) within late jam service check.39 Media tray pulled jam A media tray above the source 1. Remove all media present tray was pulled during the in media path. Ensure the HCIT media tray stalled failure stalled or has become assembly is properly inserted obstructed. Diagnostic information 2-63 Downloaded from www. specified time but did not clear Source = Tray 5 it within the specified time.com manuals search engine .” on page 2-146.

Source = Media tray 5 due to paper jam or bind. 3. X652.52 HCIT tray lift motor The HCIT tray lift motor 1. Check all connections on the pick arm assembly. Check.65 Pick motor load error The pick motor has failed or 1. T654)” on page 4-57. 4. 2. Source = Tray 5 2. into the machine.Manualslib. clean or replace the pick rolls for wear and excess contamination. X654. Replace the pick arm assembly if problem remains. T652. 245.com manuals search engine . Ensure the HCIT media tray overrun failure continues to detect pulses after assembly is properly inserted the motor has turned off. Ensure media tray is not overfilled. T654. Go to “System card assembly removal (T650. Go to “Pick roll assembly removal (T650. 2-64 Service Manual Downloaded from www. 3. T656)” on page 4-76. Replace system card assembly if problem remains. 7. and X656)” on page 4-49. 4062 Error code or Error contents Description/Action Possible repair actions message 245. Check all connections on the system card assembly. Check the HCIT tray lift motor assembly for binding or damage. 6. Go to “High capacity input tray (HCIT) tray lift drive motor assembly removal” on page 4-125. Go to “Operator panel door assembly removal (models X651. Replace the HCIT tray lift drive motor assembly if problem remains. T652. 5. Remove all media present caused high mechanical load in media path.

X654. and X656)” on page 4-49.com manuals search engine . Go to “System card assembly removal (T650. 6. 4. 5. Replace system card assembly if problem remains. Source = Media tray 5 2. 3. T654. Check all connections on the system card assembly. Check all connections on the pick arm assembly. Diagnostic information 2-65 Downloaded from www. in media path. 245. T656)” on page 4-76. Source = Media tray 5 2. X652. X654. Remove all media present underspeed failure at the specified speed. and X656)” on page 4-49. Ensure media tray is not overfilled. 4062 Error code or Error contents Description/Action Possible repair actions message 245. Remove all media present failure at the specified speed. T652. 3. Replace the pick arm assembly if problem remains.67 Pick motor overspeed The pick motor does not rotate 1. Check all connections on the pick arm assembly. T656)” on page 4-76. 6. Ensure media tray is not overfilled. 4. Go to “Operator panel door assembly removal (models X651. T654. 5. Replace system card assembly if problem remains. Replace the pick arm assembly if problem remains. Go to “Operator panel door assembly removal (models X651. Check all connections on the system card assembly.Manualslib. T652.66 Pick motor The pick motor does not rotate 1. Go to “System card assembly removal (T650. in media path. X652.

Source = MPF See “Sensor (input) late jam service check. 5. Remove all media present by options tray x in media path. Go to “Operator panel door assembly removal (models X651. Replace the pick arm assembly if problem remains. 2. specified time.00 MPF area jam The media is jammed in the Go to sensor (input) service MPF area. T654. 4. Remove all media present failure. and X656)” on page 4-49. Replace system card assembly if problem remains.69 Pick motor control The pick motor does not reach 1.Manualslib. 250. Source = MPF See “Sensor (input) late jam service check. 250.06 Sensor (input) late The media is late reaching the Go to sensor (input) late jam jam sensor (input) within the service check. Check all connections on the system card assembly. T656)” on page 4-76.” on page 2-129. 4062 Error code or Error contents Description/Action Possible repair actions message 245.03 Sensor (input) late The media is late reaching the Go to sensor (input) late jam jam sensor (input) within the service check. 4. 250. the proper operating speed at in media path. 2-66 Service Manual Downloaded from www. check. 245. X652. Check all connections on the pick arm assembly. Check all connections on the system card assembly. T656)” on page 4-76.” on page 2-129. specified time. Go to “System card assembly removal (T650. Replace system card assembly if problem remains. 6. Source = Media tray 5 2. Source = MPF See “Sensor (input) service check” on page 2-126. and X656)” on page 4-49. the specified time. Replace the pick arm assembly if problem remains. 6. Check all connections on the pick arm assembly. T652.68 Pick motor stop error Pick motor stop error detected 1. X652. 5. T652. X654. T654. X654. Ensure media tray is not Source = Media tray 5 overfilled. Go to “Operator panel door assembly removal (models X651.com manuals search engine . 3. Go to “System card assembly removal (T650. 3. Ensure media tray is not overfilled.

Remove the envelope assembly error error. 5. Remove all media present in media path. 4062 Error code or Error contents Description/Action Possible repair actions message 250. 250. Replace the envelope feeder assembly if problem remains. Check all connections on the envelope feeder assembly. Check media for proper installation. Check media for proper installation.” on page 2-129.com manuals search engine .08 Sensor (input) late The media is late reaching the Go to sensor (input) late jam jam sensor (input) within the service check. 250. 250. Source = MPF See “Sensor (input) late jam service check. Source = MPF See “Sensor (input) late jam service check.” on page 2-129. 4. Remove all media present in media path.01 Envelope feeder Mechanical feed error or timing 1. Check for obstructions in media path. specified time. Ensure the envelope feeder assembly is properly installed.11 Sensor (input) late The media is late reaching the Go to sensor (input) late jam jam sensor (input) within the service check. specified time. 3. feeder. Remove the envelope jam envelope feeder area. 3. 2. specified time. Go to sensor (input) service check. Diagnostic information 2-67 Downloaded from www. Source = MPF See “Sensor (input) late jam service check. 4.” on page 2-129. Source = MPF See “Sensor (input) late jam service check.07 Sensor (input) late The media is late reaching the Go to sensor (input) late jam jam sensor (input) within the service check.Manualslib. 260. 7.09 Sensor (input) late The media is late reaching the Go to sensor (input) late jam jam sensor (input) within the service check.” on page 2-129.00 Envelope feeder area The media is jammed in the 1.10 Sensor (input) late The media is late reaching the Go to sensor (input) late jam jam sensor (input) within the service check. 250. Check for obstructions in media path. Source = MPF See “Sensor (input) late jam service check. specified time. 260. See “Sensor (input) service check” on page 2-126. 5. feeder.” on page 2-129. specified time. 2. 6.

Replace the envelope feeder assembly if problem remains. 4.Manualslib. 260. 2-68 Service Manual Downloaded from www. Remove all media present time. 4062 Error code or Error contents Description/Action Possible repair actions message 260. Replace the envelope feeder assembly if problem remains. Source = Envelope feeder 3. Ensure the envelope feeder assembly is properly installed. Remove all media present specified time. Replace system card assembly if problem remains. Check all connections on the system card assembly. 5. 4. Check all connections on the envelope feeder. 7. Check media for proper installation.02 Envelope feeder Mechanical feed error or timing 1. in media path.06 Sensor (envelope The media is late reaching the 1. Check for obstructions in media path. Source = Envelope feeder 3. 260. 5. in media path. 7. clean or replace the envelope feeder pick roll for wear and excess contamination. 6. Check all connections on the envelope feeder assembly. 5. T652. T656)” on page 4-76. 2. 6. lingering jam but did not clear it in the 2. Remove the envelope assembly error error. Check all connections on the envelope feeder assembly. Remove the envelope feeder pass through) (envelope feeder pass through) feeder.05 Sensor (envelope The media reached the sensor 1. Remove the envelope feeder pass through) sensor (envelope feeder pass feeder. feeder. Ensure envelope feeder is not overfilled. Ensure the envelope feeder assembly is properly installed. Check for obstructions in media path. late jam through) within the specified 2. T654. Check. Replace the envelope feeder assembly if problem remains. 8.com manuals search engine . Go to “System card assembly removal (T650. 3. Remove all media present in media path. 6. 4.

” on page 2-129. 260. Replace the envelope feeder is problem remains. 3. Remove the envelope feeder pass through) (envelope feeder pass through) feeder. 260.” on page 2-129. Source = Envelope See “Sensor (input) late jam feeder service check.07 Sensor (input) late The media is late reaching the Go to sensor (input) late jam jam sensor (input) within the service check. 260. static jam during the warm up sequence. Source = Envelope See “Sensor (input) late jam feeder service check. 260. specified time.12 Sensor (input) late The media is late reaching the Go to sensor (input) late jam jam sensor (input) within the service check.Manualslib. specified time.” on page 2-129. Remove all media present in media path. High capacity output Output expander Diagnostic information 2-69 Downloaded from www.10 Sensor (input) late The media is late reaching the Go to sensor (input) late jam jam sensor (input) within the service check. 260. Source = Envelope See “Sensor (input) late jam feeder service check. specified time. Source = Envelope See “Sensor (input) late jam feeder service check. Source = Envelope See “Sensor (input) late jam feeder service check.11 Sensor (input) late The media is late reaching the Go to sensor (input) late jam jam sensor (input) within the service check. 271.15 Sensor (input) late The media is late reaching the Go to sensor (input) late jam jam sensor (input) within the service check.16 Sensor (input) late The media is late reaching the Go to sensor (input) late jam jam sensor (input) within the service check.03 Sensor (output pass The media reached the sensor See “Sensor (output pass through) lingering jam (output pass through) but did through) lingering jam x = bin not clear it in the specified time.” on page 2-129.” on page 2-129. 4062 Error code or Error contents Description/Action Possible repair actions message 260. 260. Source = Envelope See “Sensor (input) late jam feeder service check. specified time. 260. specified time.” on page 2-129. service check” on number Applies to: page 2-151.14 Sensor (input) late The media is late reaching the Go to sensor (input) late jam jam sensor (input) within the service check.” on page 2-129. specified time. specified time.13 sensor (envelope Media remains on the sensor 1.com manuals search engine . Source = Envelope See “Sensor (input) late jam feeder service check. 2.

29 Sensor (output pass The media reached the sensor See “Sensor (output pass through) lingering jam (output pass through) but did through) lingering jam x = bin not clear it in the specified time. check” on page 2-150.com manuals search engine .05 Sensor (output pass The media reached the sensor See “Sensor (output pass through) lingering jam (output pass through) but did through) lingering jam x = bin not clear it in the specified time.Manualslib. check” on page 2-152. page 2-154. page 2-154. service check” on number Applies to: page 2-151. High capacity output Output expander 27x. number Applies to: Media remains on the sensor See “Sensor (mailbox empty) High capacity stacker (mailbox empty) during the static jam service check” on Mailbox warm up sequence. service check” on number Applies to: page 2-151.15 Sensor (output pass Media remains on the sensor See “Sensor (output pass through) static jam (output pass through) during through) static jam service x = bin the warm up sequence. number Applies to: High capacity output Output expander 271. Offset stacker Mailbox Output expander High capacity stacker 2-70 Service Manual Downloaded from www.14 Sensor (output pass Media remains on the sensor See “Sensor (output pass through) static jam (output pass through) during through) static jam service x = bin the warm up sequence. 4062 Error code or Error contents Description/Action Possible repair actions message 271. check” on page 2-152.04 Sensor (output pass The media is late reaching the See “Sensor (output pass through) late jam sensor (output pass through) through) late jam service x = bin within the specified time. number Applies to: Media remains on the sensor See “Sensor (mailbox empty) High capacity stacker (mailbox empty) during the static jam service check” on Mailbox warm up sequence. Offset stacker Output expander Sensor (mailbox empty) static jam Applies to: Mailbox 27x. Offset stacker Output expander Sensor (mailbox empty) static jam Applies to: Mailbox 27x.

Mailbox 27x.50 Left tamper does not The sensor (left tamper HP) 1.Manualslib.51 Right tamper does not The sensor (right tamper HP) 1. Replace the output option if problem remains. 4. 27x. Check all the connections on leave home position does not detect that the tamper the output option controller x = bin failure has moved from home position. Replace the right tamper motor assembly. Check the tamper drive belt for damage and replace if Offset stacker needed. on page 2-154. 271. Check all the connections on leave home position does not detect that the tamper the output option controller x = bin failure has moved from home position. Replace the left tamper motor assembly. Check the tamper drive belt for damage and replace if Offset stacker needed.51 Sensor (output pass The media is late reaching the See “Sensor (output pass through) late jam sensor (output pass through) through) late jam service x = bin within the specified time. 3. number Applies to: 2.com manuals search engine . Replace the output option if problem remains. card. check” on page 2-150 number Applies to: Mailbox 27x. 4. Go to “SFP stapler assembly tamper drive motor assembly removal” on page 4-180. Replace the sensor (tamper HP). service check” on number Applies to: page 2-151. number Applies to: 2. Replace the sensor (tamper HP).50 Sensor (output pass The media reached the sensor See “Sensor (output pass through) lingering jam (output pass through) but did through) lingering jam x = bin not clear it in the specified time. Go to “SFP stapler assembly tamper drive motor assembly removal” on page 4-180.52 Sensor (mailbox The media reached the sensor See “Sensor (mailbox empty) empty) lingering jam (mailbox empty) but did not lingering jam service check” x = bin clear it in the specified time. number Applies to: Mailbox Diagnostic information 2-71 Downloaded from www. 4062 Error code or Error contents Description/Action Possible repair actions message 27x. 4. card. Go to “SFP stapler assembly sensor (tamper HP left and right) removal” on page 4-187. 3. Go to “SFP stapler assembly sensor (tamper HP left and right) removal” on page 4-187. 4.

Turn the machine off/on. Turn the machine off/on. StapleSmart finisher 28x. x = bin serviced for an entire 2. timer did not get with the output option. 4062 Error code or Error contents Description/Action Possible repair actions message 27x. Replace the output option if number 1ms) problem remains.55 Sensor (mailbox The media reached the sensor See “Sensor (mailbox empty) empty) lingering jam (mailbox empty) but did not lingering jam service check” x = bin clear it in the specified time. number Applies to: Mailbox High capacity stacker Offset stacker Output expander 28x. Replace the output option if number Applies to: problem remains. x = bin 2. number Applies to: Mailbox 27x.54 Sensor (output pass The media reached the sensor See “Sensor (output pass through) lingering jam (output pass through) but did through) lingering jam x = bin not clear it in the specified time. Turn the machine off/on. with the output option. check” on page 2-150.29 Sensor (stapler pass The media reached the sensor See “Sensor (stapler pass through) lingering jam (stapler pass through) but did through) lingering jam x = bin not clear it in the specified time. Replace the output option if number Applies to: problem remains. StapleSmart finisher 28x. StapleSmart finisher 28x.27 Invalid paddle motor A software failure has occurred 1.Manualslib.58 Sensor (output pass The media is late reaching the See “Sensor (output pass through) late jam sensor (output pass through) through) late jam service x = bin within the specified time.28 Invalid main motor A software failure has occurred 1. manager state with the output option. with the output option. x = bin 2. page 2-153 number Applies to: Mailbox 27x. x = bin 2.26 Timer 0 overflow (1ms A software failure has occurred 1. Turn the machine off/on. Mailbox 27x. StapleSmart finisher 2-72 Service Manual Downloaded from www.25 Invalid ejector motor A software failure has occurred 1. on page 2-154. service check” on number Applies to: page 2-151. manager status.com manuals search engine .53 Sensor (mailbox The media is late reaching the See “Sensor (mailbox empty) empty) late jam sensor (mailbox empty) within late jam service check” on x = bin the specified time. service check” on number Applies to: page 2-149. Applies to: StapleSmart finisher 28x. Replace the output option if number Applies to: problem remains. manager status.

Go to “SFP stapler assembly stapler unit assembly removal” on page 4-182.com manuals search engine . x = bin number Applies to: 2. Remove the staple cartridge StapleSmart finisher and remove all jammed staples. Check all the connections on late failure the stapler assembly does not the output option controller x = bin detect a ready staple in the card and the stapler assembly. StapleSmart finisher 28x.31 Transport motor The output option transport 1. If problem remains. x = bin number Applies to: 2. 4. StapleSmart finisher 28x. 4062 Error code or Error contents Description/Action Possible repair actions message 28x. Turn the machine off/on.33 Transport motor The transport motor rotate at 1. x = bin upon startup. Check all connections on the underspeed failure the specified speed output option controller card. Replace the output option if problem remains. Replace the output option if number Applies to: problem remains. number Applies to: 2.32 Transport motor The transport motor encoder 1. x = bin 2. Check all connections on the encoder not detected detection is lost during normal output option controller card. number Applies to: 2. Diagnostic information 2-73 Downloaded from www. 5. Remove all jammed staples then reinstall the stapler assembly. Replace the output option if problem remains. replace the stapler assembly. If the cartridge is jammed and can not be removed. Check all connections on the overspeed failure the specified speed output option controller card. Manually rotate the drive gears and reset the stapler. Check all connections on the encoder not detected motor encoder is not detected output option controller card. clear with the output option.Manualslib. 3. StapleSmart finisher 28x. number Applies to: specified time. x = bin operation. 2. Replace the output option if problem remains.35 Sensor (self priming) The sensor (self priming) within 1.34 Transport motor The transport motor rotate at 1. Go to “SFP stapler assembly stapler unit assembly removal” on page 4-182. go to step 3. StapleSmart finisher 28x. Replace the output option if problem remains. Remove the stapler assembly. StapleSmart finisher 28x.30 Page ID complete not A software failure has occurred 1.

5. Remove all jammed staples then reinstall the stapler assembly.36 Stapler drive motor The stapler assembly has 1.Manualslib. Go to “SFP stapler assembly stapler unit assembly removal” on page 4-182. Go to “SFP stapler assembly stapler unit assembly removal” on page 4-182. number Applies to: 2. Manually rotate the drive gears and reset the stapler. If problem remains. Remove the stapler assembly.37 Invalid tamper motor A software failure has occurred 1. number Applies to: specified time after the staple job was sent. 3. Turn the machine off/on. If the cartridge is jammed and can not be removed. manager status with the output option. Manually rotate the drive gears and reset the stapler. Check all the connections on position jam the stapler assembly does not the controller card and the x = bin detect a ready staple in the stapler assembly.38 Staple ready home The sensor (self priming) within 1. replace the stapler assembly. 2-74 Service Manual Downloaded from www. 28x. StapleSmart finisher 28x. Replace the output option if number Applies to: problem remains.com manuals search engine . go to step 3. If problem remains. x = bin 2. Remove all jammed staples then reinstall the stapler assembly. Check all the connections on jammed jammed while stapling or the the controller card and the x = bin stapler drive motor has failed. go to step 3. Remove the staple cartridge StapleSmart finisher and remove all jammed staples. Go to “SFP stapler assembly stapler unit assembly removal” on page 4-182. 5. 4. Remove the stapler assembly. Remove the staple cartridge StapleSmart finisher and remove all jammed staples. replace the stapler assembly. Go to “SFP stapler assembly stapler unit assembly removal” on page 4-182. 2. 3. If the cartridge is jammed and can not be removed. 4. stapler assembly. 4062 Error code or Error contents Description/Action Possible repair actions message 28x.

number Applies to: 2. 3. 5. Replace the output option if problem remains. 28x. card. Go to “SFP stapler assembly stapler unit assembly removal” on page 4-182. Replace the sensor (tamper HP). Diagnostic information 2-75 Downloaded from www. Check all the connections on leave home position does not detect that the tamper the output option controller x = bin failure has moved from home position. 3. Remove all jammed staples then reinstall the stapler assembly. Remove the stapler assembly.39 Staple ready home The sensor (self priming) within 1. Go to “SFP stapler assembly sensor (tamper HP left and right) removal” on page 4-187. 2.Manualslib. 4. 4. go to step 3. Remove the staple cartridge StapleSmart finisher and remove all jammed staples. number Applies to: specified time during mechanical reset.40 Left tamper does not The sensor (left tamper HP) 1. Check all the connections on position jam the stapler assembly does not the controller card and the x = bin detect a ready staple in the stapler assembly. Go to “SFP stapler assembly stapler unit assembly removal” on page 4-182. If the cartridge is jammed and can not be removed. 4062 Error code or Error contents Description/Action Possible repair actions message 28x. Replace the left tamper motor assembly. Check the tamper drive belt for damage and replace if StapleSmart finisher needed. Manually rotate the drive gears and reset the stapler. replace the stapler assembly. Go to “SFP stapler assembly tamper drive motor assembly removal” on page 4-180. 4. If problem remains.com manuals search engine .

28x. Check all the connections on move to home does not detect that the tamper the output option controller x = bin position failure. 3. 4. card. Replace the output option if problem remains. 4.Manualslib. has reached home position.41 Left tamper does not The sensor (left tamper HP) 1.com manuals search engine . 4062 Error code or Error contents Description/Action Possible repair actions message 28x. Go to “SFP stapler assembly tamper drive motor assembly removal” on page 4-180. Replace the left tamper motor assembly. Go to “SFP stapler assembly sensor (tamper HP left and right) removal” on page 4-187. Check all the connections on leave home position does not detect that the tamper the output option controller x = bin failure has moved from home position. Replace the right tamper motor assembly. Check the tamper drive belt for damage and replace if StapleSmart finisher needed. card. 4. number Applies to: 2. Replace the output option if problem remains. Replace the sensor (tamper HP). number Applies to: 2. Go to “SFP stapler assembly sensor (tamper HP left and right) removal” on page 4-187. Check the tamper drive belt for damage and replace if StapleSmart finisher needed. Go to “SFP stapler assembly tamper drive motor assembly removal” on page 4-180. 2-76 Service Manual Downloaded from www. 3.42 Right tamper does not The sensor (right tamper HP) 1. Replace the sensor (tamper HP). 4.

Check the sensor (paddle StapleSmart finisher HP) for damage and replace if needed. Replace the output option if problem remains. 3. 28x. number Applies to: 2. number Applies to: paddle operation. Check all the connections on move to home does not detect that the tamper the output option controller x = bin position failure.45 Eject home position The sensor (eject HP) does not 1. number Applies to: 2.47 Paddle home position The sensor (paddle HP) does 1. Go to “SFP stapler assembly sensor (paddle HP) removal” on page 4-185. Check the tamper drive belt for damage and replace if StapleSmart finisher needed. 3.43 Right tamper does not The sensor (right tamper HP) 1. 4. card. Replace the output option if StapleSmart finisher problem remains. 4. Check the sensor (paddle StapleSmart finisher HP) for damage and replace if needed. number Applies to: eject operation. Check all the connections on jam not detect that the paddle is the output option controller x = bin operating.44 Eject home position The sensor (eject HP) does not 1. card.46 Paddle home position The sensor (paddle HP) does 1. number Applies to: 2. Replace the output option if StapleSmart finisher problem remains. Check all the connections on jam detect that the eject the output option controller x = bin mechanism is operating. Check all the connections on jam not detect the home position the output option controller x = bin upon completion of normal card.com manuals search engine . card. 2. Replace the output option if problem remains. 28x. Diagnostic information 2-77 Downloaded from www. has reached home position. 2. 3.Manualslib. 28x. Go to “SFP stapler assembly sensor (paddle HP) removal” on page 4-185. 28x. Replace the right tamper motor assembly. Replace the sensor (tamper HP). Go to “SFP stapler assembly tamper drive motor assembly removal” on page 4-180. Replace the output option if problem remains. 4062 Error code or Error contents Description/Action Possible repair actions message 28x. Check all the connections on jam detect the home position upon the output option controller x = bin completion of normal media card. Go to “SFP stapler assembly sensor (tamper HP left and right) removal” on page 4-187.

28x. Replace the output option if problem remains. 4062 Error code or Error contents Description/Action Possible repair actions message 28x. number option. Check all the connections on transition to output does not detect transition of the the output option controller x = bin option not detected deflector gate to the output card. Applies to: 2. Replace the sensor (tamper HP). Replace the output option if problem remains. Replace the output option if problem remains. Check the sensor (deflector HP) for damage and replace if StapleSmart finisher needed. 3. Go to “SFP stapler assembly sensor (deflector HP) removal” on page 4-190. Check the tamper drive belt StapleSmart finisher for damage and replace if needed. Applies to: 2.48 Deflector gate The sensor (deflector gate HP) 1. Go to “SFP stapler assembly tamper drive motor assembly removal” on page 4-180. 3. 3.com manuals search engine .Manualslib. Check all the connections on position jam is not detected by the sensor the output option controller x = bin (left tamper HP) card. 28x. Check all the connections on transition to standard does not detect transition of the the output option controller x = bin bin not detected deflector gate to the standard card. number Applies to: 2.50 Left tamper home The left tamper home position 1. number bin. 4.49 Deflector gate The sensor (deflector gate HP) 1. Go to “SFP stapler assembly sensor (deflector HP) removal” on page 4-190. Go to “SFP stapler assembly sensor (tamper HP left and right) removal” on page 4-187. 2-78 Service Manual Downloaded from www. Check the sensor (deflector HP) for damage and replace if StapleSmart finisher needed. 4. Replace the left tamper motor assembly.

Turn the machine off/on. Replace the output option if StapleSmart finisher problem remains. StapleSmart finisher 28x. x = bin 2.52 Paddle control motor A software failure has occurred 1. Replace the right tamper motor assembly. 28x. Go to “SFP stapler assembly tamper drive motor assembly removal” on page 4-180. Check all the connections on not detected detection is lost during normal the output option controller x = bin operation. Replace the output option if problem remains. Check all the connections on underspeed failure specified speed the output option controller x = bin card.Manualslib. Go to “SFP stapler assembly sensor (tamper HP left and right) removal” on page 4-187. number Applies to: 2. timer error with the output option. check. 28x. Replace the output option if StapleSmart finisher problem remains. 4062 Error code or Error contents Description/Action Possible repair actions message 28x. number Applies to: 2.55 Eject motor The eject motor rotate at the 1. Replace the output option if number Applies to: problem remains.56 Eject motor The eject motor rotate at the 1. Replace the output option if StapleSmart finisher problem remains.com manuals search engine . Check all the connections on not detected detected upon startup the output option controller x = bin card. number Applies to: 2. 4. number Applies to: 2. card. 4. number Applies to: 2.51 Right tamper home The right tamper home position 1.53 Eject motor encoder The eject motor encoder is not 1. Check the tamper drive belt StapleSmart finisher for damage and replace if needed. Diagnostic information 2-79 Downloaded from www.57 Sensor (stapler pass Media remains on the sensor Go to sensor (stapler pass through) static jam (stapler pass through) during through) static jam service x = bin the warm up sequence. 28x. Check all the connections on position jam is not detected by the sensor the output option controller x = bin (right tamper HP) card. 28x. 28x. 3. Replace the sensor (tamper HP). number Applies to: See “Sensor (stapler pass StapleSmart finisher through) static jam service check” on page 2-149. Check all the connections on overspeed failure specified speed the output option controller x = bin card.54 Eject motor encoder The eject motor encoder 1. Replace the output option if StapleSmart finisher problem remains.

Replace the output option if number command of the next problem remains. received for 500ms with the output option. job is received. x = bin after main motor runs 2. Remove the staple cartridge StapleSmart finisher and remove all jammed staples. control timer error. Go to “SFP stapler assembly stapler unit assembly removal” on page 4-182. Applies to: StapleSmart finisher 28x. x = bin the first DMID 2. StapleSmart finisher 28x.59 Staple ready home The sensor (self priming) within 1. with the output option.61 DMID command is not A software failure has occurred 1.com manuals search engine . Replace the output option if number Applies to: problem remains.60 The status of stapler A software failure has occurred 1. Check all the connections on position jam the stapler assembly does not the controller card and the x = bin detect a ready staple in the stapler assembly.62 When finishing job A software failure has occurred 1. Go to “SFP stapler assembly stapler unit assembly removal” on page 4-182. 4. Manually rotate the drive gears and reset the stapler. 3.Manualslib. Turn the machine off/on. 2. 28x.58 Sensor (stapler pass The media is late reaching the See “Sensor (output pass through) late jam sensor (stapler pass through) through) late jam service x = bin within the specified time. If the cartridge is jammed and can not be removed. replace the stapler assembly. Turn the machine off/on. with the output option. Turn the machine off/on. number Applies to: specified time after the staple job was sent. x = bin 2. Applies to: StapleSmart finisher 28x. number StapleSmart finisher 28x. Remove the stapler assembly.63 Bin clamp motor A software failure has occurred 1. go to step 3. isn't completed yet. motor is not defined with the output option. StapleSmart finisher 2-80 Service Manual Downloaded from www. 4062 Error code or Error contents Description/Action Possible repair actions message 28x. Replace the output option if number Applies to: problem remains. Turn the machine off/on. 5. Replace the output option if number problem remains. check” on page 2-150. x = bin 2. Remove all jammed staples then reinstall the stapler assembly. If problem remains.

4062 Error code or Error contents Description/Action Possible repair actions message 28x.66 Bin clamp home The sensor (bin clamp HP) 1. Replace the output option if number Applies to: problem remains. manager state. Go to “SFP stapler assembly stapler unit assembly removal” on page 4-182. 4. problem remains. go to step 3.67 Invalid bin clamp A software failure has occurred 1. position jam does not detect that the bin x = bin clamp has moved from home 2. StapleSmart finisher 28x. Turn the machine off/on.68 Staple ready home The sensor (self priming) within 1. If the cartridge is jammed and can not be removed.64 Bin clamp motor A software failure has occurred 1. Turn the machine off/on.com manuals search engine . Remove all jammed staples then reinstall the stapler assembly. Turn the machine off/on. Applies to: StapleSmart finisher 28x. with the output option. Manually rotate the drive gears and reset the stapler. x = bin 2. Replace the output option if number Applies to: position. StapleSmart finisher 28x. Turn the machine off/on. Check all the connections on position jam the stapler assembly does not the controller card and the x = bin detect a ready staple prior to a stapler assembly. number Applies to: staple job. control timer error with the output option. Diagnostic information 2-81 Downloaded from www. x = bin during tray holder 2. 3. 2. StapleSmart finisher 28x. replace the stapler assembly. Remove the staple cartridge StapleSmart finisher Staples empty and remove all jammed staples. Replace the output option if number Applies to: problem remains. Replace the output option if number initial. 5. Go to “SFP stapler assembly stapler unit assembly removal” on page 4-182. position jam not detected by the sensor (bin x = bin clamp HP) 2.65 Bin clamp home The bin clamp home position is 1. If problem remains.Manualslib. Remove the stapler assembly. problem remains.

number mechanism was not in the Applies to: home position before stapling. Go to “SFP stapler assembly stapler unit assembly removal” on page 4-182. go to step 3. Manually rotate the drive gears and reset the stapler and remove all jammed staples then reinstall the stapler assembly.70 Stapler mechanism The sensor (home signal) 1.69 Staple ready home The sensor (self priming) within 1. number Applies to: specified time after the staple job was sent. If the cartridge is jammed and can not be removed. 5. Remove the staple cartridge StapleSmart finisher and remove all jammed Staples not empty staples. 28x. go to step 3. Remove the stapler assembly. If the cartridge is jammed and can not be removed. Go to “SFP stapler assembly stapler unit assembly removal” on page 4-182.Manualslib. 3. Manually rotate the drive gears and reset the stapler. Go to “SFP stapler assembly stapler unit assembly removal” on page 4-182. 4062 Error code or Error contents Description/Action Possible repair actions message 28x. Remove the stapler assembly. 4. 5.com manuals search engine . 3. 2. 2. If problem remains. Check all the connections on not in home position within the stapler assembly the controller card and the x = bin failure detected that the stapler stapler assembly. 2-82 Service Manual Downloaded from www. If problem remains. Go to “SFP stapler assembly stapler unit assembly removal” on page 4-182. Remove all jammed staples then reinstall the stapler assembly. Check all the connections on position jam the stapler assembly does not the controller card and the x = bin detect a ready staple in the stapler assembly. Remove the staple cartridge and remove all jammed StapleSmart finisher staples. replace the stapler assembly. replace the stapler assembly. 4.

2. T652. 4062 Error code or Error contents Description/Action Possible repair actions message 28x. Replace the output option if problem remains. Diagnostic information 2-83 Downloaded from www. Check the sensor (deflector HP) for damage and replace if StapleSmart finisher needed. or if the customer is sending a corrupted print job. T652. T654.xx System software error Code detected unusual event 1. Check all the connections on transition to standard does not detect transition of the the output option controller x = bin bin not detected deflector gate to the standard card. Applies to: 2. Go to “System card assembly removal (T650. T656)” on page 4-76. Inspect the sensor (media in stapler) static jam (media in stapler) during the stapler) for proper installation x = bin warm up sequence. a simple test page to determine if the problem is firmware related. 901xx System software error Code detected unusual event 1.72 Sensor (media in Media remains on the sensor 1. 3.com manuals search engine . 2.71 Deflector gate The sensor (deflector gate HP) 1. and reinstall if needed. Replace the system card assembly if problem remains. a simple test page to determine if the problem is system software related. Go to “System card assembly removal (T650. T654. 900. 3. Check all connections on the system card assembly. number bin. POR the machine and print or timing. Check all connections on the system card assembly.Manualslib. Replace the sensor (media StapleSmart finisher in stapler) Go to “SFP stapler assembly sensor (media in stapler) removal” on page 4-189. number Applies to: 2. or if the customer is sending a corrupted print job. 3. T656)” on page 4-76. 281. Replace the system card assembly if problem remains. POR the machine and print or timing. Go to “SFP stapler assembly sensor (deflector HP) removal” on page 4-190.

2-84 Service Manual Downloaded from www. T652. 3. T654. POR the machine and print paperport device or timing.xx System software error Code detected unusual event 1.xx Interface violation by Code detected unusual event 1. 903. T652. T654. Check all connections on the system card assembly. 3. T656)” on page 4-76. POR the machine and print error or timing. Check all connections on the system card assembly. or if the customer is sending a corrupted print job. Replace the system card assembly if problem remains. Replace the system card assembly if problem remains. 2. 2. a simple test page to determine if the problem is system software related. 2. Go to “System card assembly removal (T650. T656)” on page 4-76. T654. Go to “System card assembly removal (T650. 3. Check all connections on the system card assembly. T652. Go to “System card assembly removal (T650. Go to “System card assembly removal (T650. POR the machine and print or timing. POR the machine and print RIP or timing. 905. or if the customer is sending a corrupted print job.Manualslib.xx Paperport link driver Code detected unusual event 1. 2. or if the customer is sending a corrupted print job.com manuals search engine . T654. 4062 Error code or Error contents Description/Action Possible repair actions message 902. 3. Check all connections on the system card assembly. T656)” on page 4-76. Replace the system card assembly if problem remains. T656)” on page 4-76. 904. a simple test page to determine if the problem is system software related. a simple test page to determine if the problem is system software related. or if the customer is sending a corrupted print job.xx Interface violation by Code detected unusual event 1. a simple test page to determine if the problem is system software related. T652. Replace the system card assembly if problem remains.

T654. Check all the connections on overspeed failure rotate at the specified speed. Check all the connections on underspeed failure rotate at the specified speed. Replace the pick arm assembly if problem remains. X654. and X656)” on page 4-49. Replace the system card assembly if problem remains. Diagnostic information 2-85 Downloaded from www. Check all connections on the system card assembly. a simple test page to determine if the problem is system software related. 4062 Error code or Error contents Description/Action Possible repair actions message 906. Go to “Operator panel door assembly removal (models X651. X654.00 Pick arm motor The pick arm motor encoder 1.00 Pick arm motor stalled The pick arm motor has stalled 1. Check all the connections on failure or become obstructed. 2. Go to “Operator panel door assembly removal (models X651. Replace the pick arm assembly if problem remains. Check all the connections on the system card assembly. 3. 912.00 Pick arm motor The pick arm motor does not 1. 3. X652. Check all the connections on the system card assembly. 3. Check all the connections on the system card assembly. 3. X654. and X656)” on page 4-49. 2. 2. the pick arm assembly.xx RIP interface driver Code detected unusual event 1. the pick arm assembly. T652. X652. X654.com manuals search engine . Replace the pick arm assembly if problem remains. Check all the connections on the system card assembly. Check all the connections on overrun failure continues to detect pulse after the pick arm assembly. the pick arm assembly. X652.00 Pick arm motor The pick arm motor does not 1. Replace the pick arm assembly if problem remains. Go to “System card assembly removal (T650. X652. 911. and X656)” on page 4-49. the motor stops. 910. and X656)” on page 4-49. 913. 3. Go to “Operator panel door assembly removal (models X651.Manualslib. T656)” on page 4-76. 2. POR the machine and print error or timing. 2. or if the customer is sending a corrupted print job. Go to “Operator panel door assembly removal (models X651.

Replace the duplex drive motor assembly if problem remains. Go to “Duplex drive motor assembly removal (T652. 3. the pick arm assembly. Check all the connections on the system card assembly.00 Redrive motor The redrive motor encoder 1.00 Internal duplex drive The duplex drive motor 1. 2. Replace the duplex drive motor assembly if problem remains.01 Redrive motor over The redrive motor does not 1.00 Pick arm motor no The pick arm motor encoder 1. Go to “Operator panel door assembly removal (models X651. X654. and X656)” on page 4-49. Check all the connections on the system card assembly. rotate at the specified speed. 915. 3. X654. T654)” on page 4-19. Check all the connections on motor encoder not encoder detection is lost during the duplex drive motor detected failure normal operation assembly. Go to “Duplex drive motor assembly removal (T652. X652. Go to “Duplex drive motor assembly removal (T652.Manualslib. T654)” on page 4-19. 915. the duplex drive motor assembly. Check all the connections on overspeed failure. 3. 916. Go to “Operator panel door assembly removal (models X651. 3. Replace the pick arm assembly if problem remains.com manuals search engine . failure operation 2. 3. 2. and X656)” on page 4-49. Replace the duplex drive motor assembly if problem remains. Check all the connections on encoder not detected detection is lost during normal the pick arm assembly.01 Pick arm motor The pick arm motor does not 1. 4062 Error code or Error contents Description/Action Possible repair actions message 914. Check all the connections on speed failure rotate at the specified speed. T654)” on page 4-19. 914. 2-86 Service Manual Downloaded from www. 2. Check all the connections on the system card assembly. Check all the connections on the system card assembly. Replace the pick arm assembly if problem remains. Check all the connections on encoder not detected detection is lost during normal the duplex drive motor failure operation assembly. X652. Check all the connections on the system card assembly. 2.

T652. installed. assembly. Check all the connections on the system card assembly. assembly is properly installed. Turn the machine off/on below desired temperature and ensure the fuser unit Fuser type = 1 while in standby control. T654)” on page 4-19. Diagnostic information 2-87 Downloaded from www. 2. T654)” on page 4-23. 920. 2. Turn the machine off/on temperature operating temperature within and ensure the fuser unit steady state control.Manualslib. Go to “Fuser unit assembly removal (T650. 3.00 Fuser under Fuser does not maintain proper 1. 3. Turn the machine off/on to heat up after transitioning to and ensure the fuser unit Fuser type = 1 new enhanced mode within assembly is properly standby control only. Replace the fuser unit assembly if problem remains. T654)” on page 4-23.com manuals search engine . Ensure the proper voltage fuser is installed in the machine. Go to “Fuser unit assembly removal (T650. T652. T652. Replace the duplex drive motor assembly if problem remains. T654)” on page 4-23. assembly is properly Fuser type = 1 installed.01 Fuser warm-up failure The fuser hot roll took too long 1. Replace the fuser unit assembly if problem remains. 920.02 Fuser warm-up failure The fuser hot roll fell to far 1. 3. Ensure the proper voltage fuser is installed in the machine. 2. Go to “Duplex drive motor assembly removal (T652. 4062 Error code or Error contents Description/Action Possible repair actions message 916. 2. Go to “Fuser unit assembly removal (T650. 920.01 Internal duplex drive The duplex drive motor does 1. Check all the connections on motor over speed not rotate at the specified the duplex drive motor failure speed. Ensure the proper voltage fuser is installed in the machine. 3. Replace the fuser unit assembly if problem remains.

Check all connections on the fuser and LVPS card assembly. Ensure the proper voltage setting is being used on the switchable LVPS assembly.Manualslib. T652. 4062 Error code or Error contents Description/Action Possible repair actions message 920. 4. T656)” on page 4-76 or “LVPS card assembly removal (T652. T654)” on page 4-23. 5. assembly is properly installed. 6. 3. Go to “System card assembly removal (T650. T654)” on page 4-31. installed. Replace the fuser unit assembly if problem remains. 2. assembly is properly installed. 3. Ensure the proper voltage fuser is installed in the machine. 2. T654)” on page 4-23. 920. Go to “Fuser unit assembly removal (T650.04 Fuser warm-up failure The fuser hot roll is too cool 1. T654)” on page 4-23. Go to “Fuser unit assembly removal (T650. 2. 2-88 Service Manual Downloaded from www. Go to “Fuser unit assembly removal (T650. Turn the machine off/on when heating to desired and ensure the fuser unit Fuser type = 1 temperature after slope change assembly is properly within standby control only. Turn the machine off/on while checking for slope and ensure the fuser unit Fuser type = 1 change in standby. Ensure the proper voltage fuser is installed in the machine. Replace the fuser unit assembly if problem remains.com manuals search engine . Ensure the proper voltage fuser is installed in the machine. Replace the fuser unit assembly if problem remains. T652. 920.06 Fuser warm-up failure The fuser hot roll temperature 1. T652. T652. Replace the LVPS card assembly if problem remains.03 Fuser warm-up failure The fuser hot roll is too cool 1. T654. 3. Turn the machine off/on does not increase while the and ensure the fuser unit Fuser type = 1 lamp is turned on.

2. T654. Go to “Fuser unit assembly removal (T650. 3. T652.07 Fuser warm-up failure The fuser hot roll temperature 1. Go to “Fuser unit assembly removal (T650. 5. T654)” on page 4-23. 920. 2. Ensure the proper voltage fuser is installed in the machine. Ensure the proper voltage fuser is installed in the machine. Replace the fuser unit assembly if problem remains. Go to “Fuser unit assembly removal (T650.Manualslib. T654)” on page 4-31. 4. Go to “System card assembly removal (T650. Turn the machine off/on to heat up after transitioning to and ensure the fuser unit Fuser type = 2 new enhanced mode within assembly is properly standby control only. Diagnostic information 2-89 Downloaded from www. Replace the fuser unit assembly if problem remains. T652. T652. Ensure the proper voltage fuser is installed in the machine. Replace the LVPS card assembly if problem remains. Replace the fuser unit assembly if problem remains.com manuals search engine .26 Fuser warm-up failure The fuser hot roll took too long 1. Check all connections on the fuser and LVPS card assembly. 920.25 Fuser under Fuser does not maintain proper 1. T654)” on page 4-23. Turn the machine off/on temperature operating temperature within and ensure the fuser unit steady state control. 2. 4062 Error code or Error contents Description/Action Possible repair actions message 920. assembly is properly Fuser type = 2 installed. T652. T656)” on page 4-76 or “LVPS card assembly removal (T652. installed. 3. Turn the machine off/on is not maintained properly and ensure the fuser unit Fuser type = 1 while the media in the fuser assembly is properly nip. installed. T654)” on page 4-23. 3.

Go to “Fuser unit assembly removal (T650. T652. 2. Ensure the proper voltage fuser is installed in the machine. 3. assembly is properly installed.29 Fuser warm-up failure The fuser hot roll is too cool 1. Go to “Fuser unit assembly removal (T650. 4062 Error code or Error contents Description/Action Possible repair actions message 920. Ensure the proper voltage fuser is installed in the machine.27 Fuser warm-up failure The fuser hot roll fell to far 1. 2. Replace the fuser unit assembly if problem remains.com manuals search engine . installed. 920. Go to “Fuser unit assembly removal (T650.Manualslib. T652.28 Fuser warm-up failure The fuser hot roll is too cool 1. 3. Turn the machine off/on while checking for slope and ensure the fuser unit Fuser type = 2 change in standby. Replace the fuser unit assembly if problem remains. T654)” on page 4-23. Turn the machine off/on below desired temperature and ensure the fuser unit Fuser type = 2 while in standby control. 920. T654)” on page 4-23. Ensure the proper voltage fuser is installed in the machine. assembly is properly installed. T652. T654)” on page 4-23. 2-90 Service Manual Downloaded from www. Turn the machine off/on when heating to desired and ensure the fuser unit Fuser type = 2 temperature after slope change assembly is properly within standby control only. 3. 2. Replace the fuser unit assembly if problem remains.

3. Go to “System card assembly removal (T650. 4062 Error code or Error contents Description/Action Possible repair actions message 920. Diagnostic information 2-91 Downloaded from www. T656)” on page 4-76 or “LVPS card assembly removal (T652. removal (T650. T652. Ensure the proper voltage fuser is installed in the machine. on page 4-23. Turn the machine off/on does not increase while the and ensure the fuser unit Fuser type = 2 lamp is turned on. 4. T654)” on page 4-31. T652. Replace the LVPS card assembly if problem remains. T654)” Fuser page count has on page 4-23. Replace the fuser unit assembly if problem remains. T654)” exceeded life. Go to “Fuser unit assembly removal (T650. assembly is properly installed. steady state control. T652. exceeded life.50 Fuser under Fuser does not maintain proper Replace the fuser unit temperature operating temperature within assembly if problem remains. 920. 4. Go to “Fuser unit assembly Fuser type = 1 removal (T650.Manualslib. 5. Fuser type = 1 new enhanced mode within Go to “Fuser unit assembly Fuser page count has standby control only. Check all connections on the fuser and LVPS card assembly.com manuals search engine . Turn the machine off/on is not maintained properly and ensure the fuser unit Fuser type = 2 while the media in the fuser assembly is properly nip. 920. 920. T654)” on page 4-23. Replace the LVPS card assembly if problem remains. 2.32 Fuser warm-up failure The fuser hot roll temperature 1. Go to “Fuser unit assembly removal (T650. T652. Go to “System card assembly removal (T650. 5.51 Fuser warm-up failure The fuser hot roll took too long Replace the fuser unit to heat up after transitioning to assembly if problem remains.31 Fuser warm-up failure The fuser hot roll temperature 1. T654. installed. T656)” on page 4-76 or “LVPS card assembly removal (T652. Check all connections on the fuser and LVPS card assembly. Ensure the proper voltage fuser is installed in the machine. T652. 2. T654)” on page 4-31. T654)” on page 4-23. T654. 3. T652. Replace the fuser unit assembly if problem remains.

T652. removal (T650. T654)” exceeded life. 920.77 Fuser warm-up failure The fuser hot roll fell to far Replace the fuser unit below desired temperature assembly if problem remains. Fuser type = 2 while in standby control. on page 4-23.78 Fuser warm-up failure The fuser hot roll is too cool Replace the fuser unit while checking for slope assembly if problem remains. on page 4-23.57 Fuser warm-up failure The fuser hot roll temperature Replace the fuser unit is not maintained properly assembly if problem remains. on page 4-23. 920.52 Fuser warm-up failure The fuser hot roll fell to far Replace the fuser unit below desired temperature assembly if problem remains. T654)” exceeded life. Go to “Fuser unit assembly Fuser type = 2 removal (T650. Fuser type = 1 change in standby. on page 4-23. 920. 4062 Error code or Error contents Description/Action Possible repair actions message 920. T654)” exceeded life.Manualslib.com manuals search engine .76 Fuser warm-up failure The fuser hot roll took too long Replace the fuser unit to heat up after transitioning to assembly if problem remains. T654)” exceeded life. T652. Fuser type = 1 while in standby control. T652.54 Fuser warm-up failure The fuser hot roll is too cool Replace the fuser unit when heating to desired assembly if problem remains. Go to “Fuser unit assembly Fuser page count has removal (T650. Fuser type = 1 lamp is turned on.53 Fuser warm-up failure The fuser hot roll is too cool Replace the fuser unit while checking for slope assembly if problem remains. on page 4-23. T652. 920. 920.56 Fuser warm-up failure The fuser hot roll temperature Replace the fuser unit does not increase while the assembly if problem remains. T652. 2-92 Service Manual Downloaded from www. T654)” exceeded life. 920. T654)” exceeded life. removal (T650. on page 4-23. Fuser type = 2 temperature after slope change Go to “Fuser unit assembly Fuser page count has within standby control only. exceeded life. Fuser type = 1 temperature after slope change Go to “Fuser unit assembly Fuser page count has within standby control only. Fuser type = 1 while the media in the fuser Go to “Fuser unit assembly Fuser page count has nip. Go to “Fuser unit assembly Fuser page count has removal (T650. T652. Go to “Fuser unit assembly Fuser page count has removal (T650. Fuser type = 2 new enhanced mode within Go to “Fuser unit assembly Fuser page count has standby control only. T654)” exceeded life. T654)” Fuser page count has on page 4-23. on page 4-23. removal (T650. 920. on page 4-23. on page 4-23.79 Fuser warm-up failure The fuser hot roll is too cool Replace the fuser unit when heating to desired assembly if problem remains. T654)” exceeded life. T652. T652. T652. 920. Fuser type = 2 change in standby. steady state control.75 Fuser under Fuser does not maintain proper Replace the fuser unit temperature operating temperature within assembly if problem remains. 920. Go to “Fuser unit assembly Fuser page count has removal (T650. T654)” exceeded life. T652. removal (T650. Go to “Fuser unit assembly Fuser page count has removal (T650.

Go to “Fuser unit assembly removal (T650. 3.Manualslib. T654)” on page 4-31. T652. on page 4-23. Replace the fuser unit assembly if problem remains.81 Fuser warm-up failure The fuser hot roll temperature Replace the fuser unit does not increase while the assembly if problem remains.82 Fuser warm-up failure The fuser hot roll temperature Replace the fuser unit is not maintained properly assembly if problem remains.00 Fuser warm-up failure The fuser hot roll failed to 1. 4. Go to “Fuser unit assembly removal (T650. Turn the machine off/on reach the “beginning lamp and ensure the fuser unit Fuser type = 1 detection” parameter in the assembly is properly specified time. 2. T652. Replace the LVPS card assembly if problem remains. T652. 922. Check all connections on the fuser and LVPS card assembly. 2. Fuser type = 2 while the media in the fuser Go to “Fuser unit assembly Fuser page count has nip. T654)” on page 4-23. 4062 Error code or Error contents Description/Action Possible repair actions message 920. removal (T650.com manuals search engine . Replace the fuser unit assembly if problem remains. 922. Turn the machine off/on reach target departure. installed. T652. T654)” exceeded life. T654)” on page 4-23.02 Fuser warm-up failure The fuser hot roll does not 1. T654. T656)” on page 4-76 or “LVPS card assembly removal (T652. 5. and ensure the fuser unit Fuser type = 1 assembly is properly installed. Go to “Fuser unit assembly Fuser page count has removal (T650. Go to “System card assembly removal (T650. 920. T654)” exceeded life. 3. Ensure the proper voltage fuser is installed in the machine. T652. on page 4-23. Diagnostic information 2-93 Downloaded from www. Fuser type = 2 lamp is turned on. Ensure the proper voltage fuser is installed in the machine.

922. T652. 4. installed.05 After hot roll lamp The control code has gotten Turn the machine off/on. Go to “Fuser unit assembly removal (T650. Check all connections on the fuser and LVPS card assembly.Manualslib. T654. 5. Check all connections on the fuser and LVPS card assembly. T654. Fuser type = 1 2-94 Service Manual Downloaded from www. T654)” on page 4-23. 4. T654)” on page 4-23. Turn the machine off/on and not reached “final lamp and ensure the fuser unit Fuser type = 1 detection” during the specified assembly is properly time.04 Fuser warm-up failure The fuser hot roll has timed out 1.com manuals search engine . detection. Replace the fuser unit assembly if problem remains. 922.03 Fuser warm-up failure The fuser hot roll does reach 1. T656)” on page 4-76 or “LVPS card assembly removal (T652. Go to “Fuser unit assembly removal (T650. did not roll lost (this should really be a over to steady state software error. T652. Replace the LVPS card assembly if problem remains. Replace the fuser unit assembly if problem remains. 2. installed. Turn the machine off/on the “final lamp detection” and ensure the fuser unit Fuser type = 1 parameter but not in the assembly is properly specified time. Ensure the proper voltage fuser is installed in the machine. 4062 Error code or Error contents Description/Action Possible repair actions message 922. 2. Replace the LVPS card assembly if problem remains. T652. T654)” on page 4-31. Go to “System card assembly removal (T650. Go to “System card assembly removal (T650. 3. T656)” on page 4-76 or “LVPS card assembly removal (T652. 3. 5. control in time. T652. T654)” on page 4-31. Ensure the proper voltage fuser is installed in the machine.

4. T652. Diagnostic information 2-95 Downloaded from www. Turn the machine off/on reach operating temperature and ensure the fuser unit Fuser type = 1 after increasing interpage gap. Replace the LVPS card assembly if problem remains. Replace the fuser unit assembly if problem remains. T652. 3. assembly is properly installed. T654. T656)” on page 4-76 or “LVPS card assembly removal (T652. T654)” on page 4-31. 3. Go to “Fuser unit assembly removal (T650. T654. Check all connections on the fuser and LVPS card assembly. Check all connections on the fuser and LVPS card assembly. Turn the machine off/on operating temperature within and ensure the fuser unit Fuser type = 1 new enhanced control. T652. assembly is properly installed. Ensure the proper voltage fuser is installed in the machine. T654)” on page 4-31. 4.07 Fuser warm-up failure The fuser hot roll does not 1.Manualslib. 5. Go to “System card assembly removal (T650. T652. 4062 Error code or Error contents Description/Action Possible repair actions message 922. 922. Go to “System card assembly removal (T650. 2. T654)” on page 4-23. Replace the fuser unit assembly if problem remains. 5. T654)” on page 4-23. Replace the LVPS card assembly if problem remains. Go to “Fuser unit assembly removal (T650.06 Fuser warm-up failure The fuser hot roll did not reach 1. Ensure the proper voltage fuser is installed in the machine.com manuals search engine . T656)” on page 4-76 or “LVPS card assembly removal (T652. 2.

Ensure the proper voltage fuser is installed in the machine.27 Fuser warm-up failure The fuser hot roll does not 1. 2.25 Fuser warm-up failure The fuser hot roll failed to 1. Go to “Fuser unit assembly removal (T650. Turn the machine off/on reach target departure. Go to “Fuser unit assembly removal (T650.Manualslib. Replace the fuser unit assembly if problem remains. Replace the LVPS card assembly if problem remains. T654)” on page 4-23. 5. and ensure the fuser unit Fuser type = 2 assembly is properly installed. T652. T654. Check all connections on the fuser and LVPS card assembly.com manuals search engine . Ensure the proper voltage fuser is installed in the machine. T654)” on page 4-31. 2-96 Service Manual Downloaded from www. 4062 Error code or Error contents Description/Action Possible repair actions message 922. Replace the fuser unit assembly if problem remains. T652. 3. T652. T656)” on page 4-76 or “LVPS card assembly removal (T652. 2. 4. Turn the machine off/on reach the “beginning lamp and ensure the fuser unit Fuser type = 2 detection” parameter in the assembly is properly specified time. 3. 922. T654)” on page 4-23. Go to “System card assembly removal (T650. installed.

Check all connections on the fuser and LVPS card assembly. 4. 2. 3. installed. 2. 922.29 Fuser warm-up failure The fuser hot roll has timed out 1. 4062 Error code or Error contents Description/Action Possible repair actions message 922.30 After hot roll lamp The control code has gotten Turn the machine off/on. 4. T654)” on page 4-23. T654. T652. Turn the machine off/on the “final lamp detection” and ensure the fuser unit Fuser type = 2 parameter but not in the assembly is properly specified time. 922. detection. 3. T654. T656)” on page 4-76 or “LVPS card assembly removal (T652. Go to “Fuser unit assembly removal (T650. T654)” on page 4-31. Go to “Fuser unit assembly removal (T650.Manualslib. Go to “System card assembly removal (T650. T652. 5. control in time. installed. T654)” on page 4-31. Replace the fuser unit assembly if problem remains. T656)” on page 4-76 or “LVPS card assembly removal (T652. Ensure the proper voltage fuser is installed in the machine.28 Fuser warm-up failure The fuser hot roll does reach 1.com manuals search engine . Go to “System card assembly removal (T650. Turn the machine off/on and not reached “final lamp and ensure the fuser unit Fuser type = 2 detection” during the specified assembly is properly time. T652. Replace the LVPS card assembly if problem remains. Fuser type = 2 Diagnostic information 2-97 Downloaded from www. Ensure the proper voltage fuser is installed in the machine. T654)” on page 4-23. Replace the LVPS card assembly if problem remains. did not roll lost (this should really be a over to steady state software error. 5. T652. Check all connections on the fuser and LVPS card assembly. Replace the fuser unit assembly if problem remains.

4. 922. Replace the fuser unit assembly if problem remains. Replace the fuser unit assembly if problem remains. Turn the machine off/on reach operating temperature and ensure the fuser unit Fuser type = 2 after increasing interpage gap. Go to “Fuser unit assembly removal (T650. on page 4-23. T654)” on page 4-31. removal (T650. Replace the LVPS card assembly if problem remains. Go to “Fuser unit assembly removal (T650. T656)” on page 4-76 or “LVPS card assembly removal (T652. 2-98 Service Manual Downloaded from www. T652. T652.50 Fuser warm-up failure The fuser hot roll failed to Replace the fuser unit reach target temperature. T652.31 Fuser warm-up failure The fuser hot roll did not reach 1. Go to “System card assembly removal (T650. 5. assembly is properly installed. Replace the LVPS card assembly if problem remains. Go to “System card assembly removal (T650.Manualslib. Fuser type = 1 Go to “Fuser unit assembly Fuser page count has removal (T650. Fuser type = 1 detection” parameter in the Go to “Fuser unit assembly Fuser page count has specified time. 3. 3. Check all connections on the fuser and LVPS card assembly. T654. 922. Ensure the proper voltage fuser is installed in the machine. T654)” on page 4-23. Turn the machine off/on operating temperature within and ensure the fuser unit Fuser type = 2 new enhanced control. assembly is properly installed. 922. 4. Check all connections on the fuser and LVPS card assembly. T654)” exceeded life. T656)” on page 4-76 or “LVPS card assembly removal (T652.32 Fuser warm-up failure The fuser hot roll does not 1. T654. 2.com manuals search engine . 5. T652. T652. T654)” exceeded life. on page 4-23. Ensure the proper voltage fuser is installed in the machine. assembly if problem remains. T654)” on page 4-23. T654)” on page 4-31. T652. 4062 Error code or Error contents Description/Action Possible repair actions message 922.52 Fuser warm-up failure The fuser hot roll does not Replace the fuser unit reach the “beginning lamp assembly if problem remains. 2.

removal (T650.78 Fuser warm-up failure The fuser hot roll does reach Replace the fuser unit the “final lamp detection” assembly if problem remains. T652. 922. T652. 4062 Error code or Error contents Description/Action Possible repair actions message 922. removal (T650. removal (T650. T654)” exceeded life. T652. T652. T654)” exceeded life.77 Fuser warm-up failure The fuser hot roll does not Replace the fuser unit reach the “beginning lamp assembly if problem remains. 922. Diagnostic information 2-99 Downloaded from www. T652.53 Fuser warm-up failure The fuser hot roll does reach Replace the fuser unit the “final lamp detection” assembly if problem remains. on page 4-23. T654)” exceeded life. T652.56 Fuser warm-up failure The fuser hot roll did not reach Replace the fuser unit operating temperature within assembly if problem remains. T654)” exceeded life. Fuser type = 2 after increasing interpage gap.75 Fuser warm-up failure The fuser hot roll failed to Replace the fuser unit reach target temperature. T654)” exceeded life.54 Fuser warm-up failure The fuser hot roll has timed out Replace the fuser unit and not reached “final lamp assembly if problem remains. 922. Fuser type = 1 new enhanced control. Go to “Fuser unit assembly Fuser page count has removal (T650. on page 4-23. Fuser type = 1 after increasing interpage gap. removal (T650.com manuals search engine . 922. T652. 922. on page 4-23. Go to “Fuser unit assembly Fuser page count has removal (T650. T652. T654)” exceeded life. Fuser type = 2 new enhanced control.81 Fuser warm-up failure The fuser hot roll did not reach Replace the fuser unit operating temperature within assembly if problem remains. T654)” exceeded life. 922. on page 4-23. T652. T654)” exceeded life.82 Fuser warm-up failure The fuser hot roll does not Replace the fuser unit reach operating temperature assembly if problem remains. Go to “Fuser unit assembly Fuser page count has removal (T650. T654)” exceeded life. 922. 922.Manualslib. on page 4-23. on page 4-23.79 Fuser warm-up failure The fuser hot roll has timed out Replace the fuser unit and not reached “final lamp assembly if problem remains. on page 4-23. assembly if problem remains. Fuser type = 2 Go to “Fuser unit assembly Fuser page count has removal (T650. Fuser type = 1 detection” during the specified Go to “Fuser unit assembly Fuser page count has time. Fuser type = 2 parameter but not in the Go to “Fuser unit assembly Fuser page count has specified time. on page 4-23. on page 4-23. 922. T652. T654)” exceeded life.57 Fuser warm-up failure The fuser hot roll does not Replace the fuser unit reach operating temperature assembly if problem remains. Fuser type = 1 parameter but not in the Go to “Fuser unit assembly Fuser page count has specified time. on page 4-23. Fuser type = 2 detection” during the specified Go to “Fuser unit assembly Fuser page count has time. removal (T650. Fuser type = 2 detection” parameter in the Go to “Fuser unit assembly Fuser page count has specified time. Go to “Fuser unit assembly Fuser page count has removal (T650.

50 Fuser over The fuser hot roll has Replace the fuser unit temperature failure. temperature. Ensure the proper voltage fuser is installed in the machine. exceeded the proper operating and ensure the fuser unit temperature. Go to “Fuser unit assembly removal (T650. 3. 3. 923.00 Fuser over The fuser hot roll has 1. 923. 3. T652. Replace the fuser unit assembly if problem remains. Ensure the proper voltage fuser is installed in the machine. Go to “Fuser unit assembly Fuser type = 1 removal (T650. T654)” on page 4-23. T654)” on page 4-23. 3. Go to “Fuser unit assembly removal (T650. 2. exceeded the proper operating and ensure the fuser unit temperature. 2. 923.25 Fuser over The fuser hot roll has 1. assembly is properly Fuser type = 2 installed. Turn the machine off/on temperature failure.com manuals search engine . exceeded the proper operating and ensure the fuser unit temperature. 2-100 Service Manual Downloaded from www. 2. Go to “Fuser unit assembly removal (T650. assembly is properly Fuser type = 1 installed. T654)” on page 4-23. T652. 923. 2. assembly is properly Fuser type = 2 installed. Ensure the proper voltage fuser is installed in the machine. T654)” on page 4-23. exceeded the proper operating and ensure the fuser unit temperature. exceeded the proper operating assembly if problem remains. Ensure the proper voltage fuser is installed in the machine. Go to “Fuser unit assembly removal (T650. 4062 Error code or Error contents Description/Action Possible repair actions message 923. Replace the fuser unit assembly if problem remains. T652.26 Fuser over The fuser hot roll has 1.Manualslib. Turn the machine off/on temperature failure. Replace the fuser unit assembly if problem remains. Replace the fuser unit assembly if problem remains. T654)” on page 4-23. assembly is properly Fuser type = 1 installed. Turn the machine off/on temperature failure. T652.01 Fuser over The fuser hot roll has 1. T652. Turn the machine off/on temperature failure.

924. exceeded the proper operating assembly if problem remains. exceeded life. exceeded the proper operating assembly if problem remains.01 Open fuser thermistor The fuser thermistor has failed.com manuals search engine . assembly if problem remains. 924. T652. 924. assembly if problem remains. assembly if problem remains. T652. temperature. Go to “Fuser unit assembly Fuser type = 1 removal (T650. 924. 923. T654)” Fuser page count has on page 4-23. T652. Go to “Fuser unit assembly Fuser type = 2 removal (T650. T652. T654)” on page 4-23. T654)” on page 4-23. T652.00 Open fuser thermistor The fuser thermistor might be Replace the fuser unit check faulty. exceeded the proper operating assembly if problem remains. T652.51 Open fuser thermistor The fuser thermistor has failed. Go to “Fuser unit assembly Fuser type = 2 removal (T650. Go to “Fuser unit assembly Fuser type = 1 removal (T650. 923. T654)” on page 4-23. temperature. 924.51 Fuser over The fuser hot roll has Replace the fuser unit temperature failure. T654)” Fuser page count has on page 4-23. 4062 Error code or Error contents Description/Action Possible repair actions message 923.25 Open fuser thermistor The fuser thermistor might be Replace the fuser unit check faulty. temperature.50 Open fuser thermistor The fuser thermistor might be Replace the fuser unit check faulty. Go to “Fuser unit assembly Fuser type = 1 removal (T650. T654)” Fuser page count has on page 4-23. T652. Diagnostic information 2-101 Downloaded from www. T654)” on page 4-23.26 Open fuser thermistor The fuser thermistor has failed. 924. exceeded life. 924. assembly if problem remains. assembly if problem remains. Replace the fuser unit check failure.75 Fuser over The fuser hot roll has Replace the fuser unit temperature failure. T652. Replace the fuser unit check failure. T652. Replace the fuser unit check failure. Go to “Fuser unit assembly Fuser type = 2 removal (T650. T654)” on page 4-23.75 Open fuser thermistor The fuser thermistor might be Replace the fuser unit check faulty. Go to “Fuser unit assembly Fuser type = 2 removal (T650.76 Fuser over The fuser hot roll has Replace the fuser unit temperature failure. Go to “Fuser unit assembly Fuser type = 2 removal (T650. exceeded life. assembly if problem remains. Go to “Fuser unit assembly Fuser type = 1 removal (T650. assembly if problem remains. T652. T654)” on page 4-23. T654)” on page 4-23. Go to “Fuser unit assembly Fuser type = 1 removal (T650.Manualslib.

Turn the machine off/on fuser lamp detected. 2. Replace the fuser unit assembly if problem remains. lamp in a 220 V machine. T652. T654)” on page 4-23. 925. Go to “Fuser unit assembly removal (T650. Ensure the proper voltage fuser is installed in the machine. The and ensure the fuser unit fuser lamp has an excessive assembly is properly Fuser type = 1 wattage rating.76 Open fuser thermistor The fuser thermistor has failed. The and ensure the fuser unit fuser lamp has an excessive assembly is properly Fuser type = 2 wattage rating. 925. 4062 Error code or Error contents Description/Action Possible repair actions message 924. 2-102 Service Manual Downloaded from www.25 Incorrect fuser or The machine detected a 115 V 1. lamp in a 220 V machine. T654)” Fuser page count has on page 4-23. Go to “Fuser unit assembly removal (T650. Go to “Fuser unit assembly Fuser type = 2 removal (T650. 3. installed. T654)” on page 4-23. 2. Go to “Fuser unit assembly removal (T650.01 Incorrect fuser or The machine detected a 115 V 1. Go to “Fuser unit assembly removal (T650. Replace the fuser unit assembly if problem remains. lamp in a 220 V machine. Replace the fuser unit assembly if problem remains. 925. 3. assembly if problem remains. T652. Ensure the proper voltage fuser is installed in the machine. 3. Turn the machine off/on fuser lamp detected. 3. exceeded life. Ensure the proper voltage fuser is installed in the machine. The and ensure the fuser unit fuser lamp has an excessive assembly is properly Fuser type = 1 wattage rating. installed. T654)” on page 4-23. Ensure the proper voltage fuser is installed in the machine. Replace the fuser unit check failure. T652. installed. 2. T654)” on page 4-23. 925. Turn the machine off/on fuser lamp detected.com manuals search engine . The and ensure the fuser unit fuser lamp has an excessive assembly is properly Fuser type = 1 wattage rating.00 Incorrect fuser or The machine detected a 115 V 1. Replace the fuser unit assembly if problem remains. installed. lamp in a 220 V machine. T652. T652.Manualslib.02 Incorrect fuser or The machine detected a 115 V 1. Turn the machine off/on fuser lamp detected. 2.

925. Turn the machine off/on fuser lamp detected. Go to “Fuser unit assembly removal (T650. 3. Turn the machine off/on fuser lamp detected. installed. Replace the fuser unit assembly if problem remains. Replace the fuser unit assembly if problem remains. 4062 Error code or Error contents Description/Action Possible repair actions message 925. 925. 925. lamp in a 220 V machine. The and ensure the fuser unit fuser lamp has an excessive assembly is properly Fuser type = 1 wattage rating. Replace the fuser unit assembly if problem remains. lamp in a 220 V machine.50 Incorrect fuser or The machine detected a 115 V 1. installed. Go to “Fuser unit assembly removal (T650.27 Incorrect fuser or The machine detected a 115 V 1.26 Incorrect fuser or The machine detected a 115 V 1. installed. The and ensure the fuser unit fuser lamp has an excessive assembly is properly Fuser type = 2 wattage rating. Fuser page count has 2. Go to “Fuser unit assembly removal (T650. 2. Diagnostic information 2-103 Downloaded from www. lamp in a 220 V machine. T654)” on page 4-23.com manuals search engine . T654)” on page 4-23. Ensure the proper voltage exceeded life. Fuser page count has 2. lamp in a 220 V machine. Turn the machine off/on fuser lamp detected. Ensure the proper voltage fuser is installed in the machine. T652. 2. 3. fuser is installed in the machine. T654)” on page 4-23. Ensure the proper voltage exceeded life. T652. Go to “Fuser unit assembly removal (T650. fuser is installed in the machine. The and ensure the fuser unit fuser lamp has an excessive assembly is properly Fuser type = 2 wattage rating. Turn the machine off/on fuser lamp detected.Manualslib. Ensure the proper voltage fuser is installed in the machine. 3. 3. T652. T654)” on page 4-23. The and ensure the fuser unit fuser lamp has an excessive assembly is properly Fuser type = 1 wattage rating. T652.51 Incorrect fuser or The machine detected a 115 V 1. Replace the fuser unit assembly if problem remains. installed.

Manualslib. Turn the machine off/on fuser lamp detected. lamp in a 220 V machine. lamp in a 220 V machine. Go to “Fuser unit assembly removal (T650. fuser is installed in the machine. T652. 3. T654)” on page 4-23. T654)” on page 4-23. Ensure the proper voltage exceeded life. T652. 3. Replace the fuser unit assembly if problem remains. T652. fuser is installed in the machine. 925. T652. Fuser page count has 2. installed.75 Incorrect fuser or The machine detected a 115 V 1. Go to “Fuser unit assembly removal (T650. installed. Replace the fuser unit assembly if problem remains. Replace the fuser unit assembly if problem remains. Turn the machine off/on fuser lamp detected. Ensure the proper voltage exceeded life. Ensure the proper voltage exceeded life. Go to “Fuser unit assembly removal (T650. Replace the fuser unit assembly if problem remains. installed. The and ensure the fuser unit fuser lamp has an excessive assembly is properly Fuser type = 2 wattage rating.77 Incorrect fuser or The machine detected a 115 V 1. fuser is installed in the machine. installed. The and ensure the fuser unit fuser lamp has an excessive assembly is properly Fuser type = 2 wattage rating. T654)” on page 4-23.76 Incorrect fuser or The machine detected a 115 V 1. Turn the machine off/on fuser lamp detected. lamp in a 220 V machine. The and ensure the fuser unit fuser lamp has an excessive assembly is properly Fuser type = 2 wattage rating. Fuser page count has 2.com manuals search engine . 3. 3. Turn the machine off/on fuser lamp detected. Fuser page count has 2. Fuser page count has 2. The and ensure the fuser unit fuser lamp has an excessive assembly is properly Fuser type = 1 wattage rating. lamp in a 220 V machine. fuser is installed in the machine. 2-104 Service Manual Downloaded from www. 925. Go to “Fuser unit assembly removal (T650.52 Incorrect fuser or The machine detected a 115 V 1. Ensure the proper voltage exceeded life. 925. 4062 Error code or Error contents Description/Action Possible repair actions message 925. T654)” on page 4-23.

Check the connections on the main cooling fan. 3. Check for cooling fan under speed failure reach the specified speed. 3. Diagnostic information 2-105 Downloaded from www. T652. Check for cooling fan control failure.01 Main cooling fan The cooling fan is obstructed or 1. 927. 2. obstructions. Go to “Output cover assembly removal (T650. T652. has failed. Check the connections on the main cooling fan. T652. T654)” on page 4-57. T652. Replace the print cartridge cooling fan. 927. T652.02 Print cartridge cooling The cooling fan is obstructed or 1. Check the connections on the main cooling fan. Check the connections on the main cooling fan. 3.04 Main cooling fan The main cooling fan does not 1. obstructions. Check for cooling fan fan failure. obstructions. 4062 Error code or Error contents Description/Action Possible repair actions message 927. Check the connections on the main cooling fan. Replace the main cooling fan. 2. 6. has failed.05 Main cooling fan over The main cooling fan does not 1. Go to “Print cartridge cooling fan removal (T650. reach the specified speed. obstructions. 927. Check the connections on the main cooling fan. T654)” on page 4-54.Manualslib. reach the specified speed. 2. Go to “Output cover assembly removal (T650. T654)” on page 4-54. 3. 2. Go to “Output cover assembly removal (T650. 927. Replace the main cooling fan. obstructions. 927.03 Main cooling fan The main cooling fan does not 4. Replace the main cooling fan. T654)” on page 4-54. Check for cooling fan failure. Check for cooling fan speed failure. T654)” on page 4-54. 3. T652. 2. reach the specified speed.06 Main cooling fan over The main cooling fan does not 1. Go to “Output cover assembly removal (T650. obstructions. 5. Check for cooling fan speed failure. Replace the main cooling fan. T654)” on page 4-54.com manuals search engine . Go to “Output cover assembly removal (T650. Replace the main cooling fan.

does not reach the specified obstructions. 2-106 Service Manual Downloaded from www. speed. T652. 3. Check the connections on the main cooling fan. 927. 2. 4062 Error code or Error contents Description/Action Possible repair actions message 927.Manualslib. T652. Go to “Print cartridge cooling fan removal (T650. Check the connections on the main cooling fan. Check for cooling fan fan underspeed does not reach the specified obstructions. Check for cooling fan fan over speed failure. 2. Check the connections on the main cooling fan. 3. 2. Check for cooling fan fan over speed failure. T654)” on page 4-57. obstructions. Check the connections on the main cooling fan. Go to “Output cover assembly removal (T650.com manuals search engine . T654)” on page 4-57. does not reach the specified obstructions. T654)” on page 4-54. 3. 2. Replace the print cartridge cooling fan. T652.15 Print cartridge cooling The Print cartridge cooling fan 1. Go to “Print cartridge cooling fan removal (T650. T652. 3.13 Print cartridge cooling The Print cartridge cooling fan 1. T654)” on page 4-57.11 Print cartridge cooling The print cartridge cooling fan 1. Go to “Print cartridge cooling fan removal (T650. T654)” on page 4-57. 2. reach the specified speed.14 Print cartridge cooling The Print cartridge cooling fan 1. 927.07 Main cooling fan over The main cooling fan does not 1. Check for cooling fan fan control failure. 3. T654)” on page 4-57. Check the connections on the main cooling fan. speed. 927.16 Print cartridge cooling The Print cartridge cooling fan 1. Replace the print cartridge cooling fan. Check for cooling fan fan failure is obstructed or has failed. Go to “Print cartridge cooling fan removal (T650. Replace the main cooling fan. Replace the print cartridge cooling fan. obstructions. Replace the print cartridge cooling fan. 2. T652. failure speed. 3. does not reach the specified obstructions. Check for cooling fan speed failure. 927. T652. Replace the print cartridge cooling fan. Check the connections on the main cooling fan. speed. 927. Go to “Print cartridge cooling fan removal (T650.

930.com manuals search engine .03 Sensor (toner empty) The sensor (toner empty) does 1. Go to “Print cartridge cooling fan removal (T650. 932. assembly. Go to “Printhead assembly removal (T650)” on page 4-60 or “Printhead assembly removal (T652.01 Sensor (toner empty) The sensor (toner empty) does 1. not provide toner level wheel on the print cartridge feedback or the print cartridge for damage and replace the is damaged. 929. print cartridge if needed. Replace the print cartridge cooling fan. Go to “Printhead assembly removal (T650)” on page 4-60 or “Printhead assembly removal (T652. 931. Check the toner pulse sensor failure. Diagnostic information 2-107 Downloaded from www. T654)” on page 4-61. not provide toner level wheel on the print cartridge feedback or the print cartridge for damage and replace the is damaged. Check the connections on the main cooling fan.00 Incorrect printhead or A non supported printhead is Replace the printhead intermittent Hsync installed. 2. 2. Printhead assembly removal (T650)” on ID resistor circuit is not to spec. T654)” on page 4-61. not provide toner level wheel on the print cartridge feedback or the print cartridge for damage and replace the is damaged. 929. Go to “Printhead intermittent or noisy.17 Print cartridge cooling The Print cartridge cooling fan 1.Manualslib. 3. Check the sensor (toner empty) for proper operation.02 Sensor (toner empty) The sensor (toner empty) does 1. 4062 Error code or Error contents Description/Action Possible repair actions message 927. 2. 2. 929. Check the toner pulse sensor failure. speed. Check the sensor (toner empty) for proper operation.00 Printhead lost laser H The hsync signal is missing or Replace the printhead syncs. T654)” on page 4-57. Check the toner pulse sensor failure. Check for cooling fan fan over speed failure. print cartridge if needed. assembly. not at the correct voltage. See “Sensor (toner empty) service check” on page 2-155. See “Sensor (toner empty) service check” on page 2-155. does not reach the specified obstructions. T654)” on page 4-61. page 4-60 or “Printhead assembly removal (T652. Check the sensor (toner empty) for proper operation. T652.00 No first laser H sync The hsync signal is missing or Replace the printhead not at the correct voltage. See “Sensor (toner empty) service check” on page 2-155. Hsync signal is assembly. print cartridge if needed.

assembly. bad.00 Polygon mirror motor The signals driving the polygon 1. Motor = type 1 3. Replace the main drive motor assembly. Replace the system card assembly if problem remains. or the motor may be the system card assembly. Go to “Printhead H sync received. or the motor may be the system card assembly.00 Mirror motor lost lock. 934. the main drive motor assembly. Go to “Printhead assembly removal (T650)” on page 4-60 or “Printhead assembly removal (T652. Check all connections on motor start. Go to “System card assembly removal (T650. Go to “Output cover assembly removal (T650. Replace the main drive motor assembly. No halls detected at 2. the main drive motor assembly. Go to “System card assembly removal (T650. 3. mirror motor may have been the printhead assembly. T654)” on page 4-54. Check all connections on loose.11 Main drive motor The main drive motor assembly 1. 3. Check all connections on control failure. Check all connections on assembly failure may be faulty or has failed.00 Polygon mirror motor The hsync signal is missing or Replace the printhead locked. 4. 4. T654. The signals driving the polygon 1. T652. Go to “Output cover assembly removal (T650. T654)” on page 4-61. T652. bad. 4062 Error code or Error contents Description/Action Possible repair actions message 933. T656)” on page 4-76. or the cable may be 2. Replace the printhead assembly. the system card assembly. corrupted. the system card assembly. No halls detected at 2. 936. T652. Replace the system card assembly if problem remains. assembly removal (T650)” on page 4-60 or “Printhead assembly removal (T652. or the cable may be 2. T654)” on page 4-61.com manuals search engine . Check all connections on assembly failure may be faulty or has failed. T654)” on page 4-54. T654)” on page 4-61.10 Main drive motor The main drive motor assembly 1. No first laser not at the correct voltage. 2-108 Service Manual Downloaded from www. corrupted. Check all connections on motor may have been the printhead assembly.Manualslib. Check all connections on loose. Go to “Printhead assembly removal (T650)” on page 4-60 or “Printhead assembly removal (T652. Check all connections on motor start. 936. T654. Replace the printhead assembly. T656)” on page 4-76. 935. Motor = type 0 3. T652.

Manualslib. T656)” on page 4-76. 936. T654)” on page 4-54. T654. Check all connections on assembly failure may be faulty or has failed. Check all connections on motor start for motor the main drive motor ID. Check all connections on assembly failure may be faulty or has failed. T654. the system card assembly. T654. Replace the system card assembly if problem remains. T652. Replace the system card assembly if problem remains. T656)” on page 4-76. assembly. Motor = type 1 3. Go to “Output cover assembly removal (T650.30 Main drive motor The main drive motor assembly 1. Check all connections on timeout. T652. T654)” on page 4-54. the main drive motor assembly. Replace the main drive Motor = type 0 motor assembly. Check all connections on timeout. Motor = type 0 3. Go to “System card assembly removal (T650. T656)” on page 4-76. 4.21 Main drive motor The main drive motor assembly 1. 936. Replace the main drive motor assembly. 3. 4062 Error code or Error contents Description/Action Possible repair actions message 936. Go to “System card assembly removal (T650. Replace the main drive motor assembly. Replace the system card assembly if problem remains. T654)” on page 4-54. T652. Go to “System card assembly removal (T650. No lock detected at 2. Check all connections on assembly failure may be faulty or has failed. Go to “Output cover assembly removal (T650. 4. T652. Failed to stop within 2. Failed to stop within 2. Go to “Output cover assembly removal (T650. T652. the main drive motor assembly.com manuals search engine . 4.20 Main drive motor The main drive motor assembly 1. T652. the system card assembly. the system card assembly. Diagnostic information 2-109 Downloaded from www.

3. Check all connections on assembly failure may be faulty or has failed. the system card assembly. No lock detected at 2. Check all connections on assembly failure may be faulty or has failed. Go to “Output cover assembly removal (T650. T652. Go to “System card assembly removal (T650. 4. T656)” on page 4-76.com manuals search engine . Go to “System card assembly removal (T650. Replace the system card assembly if problem remains. Replace the main drive motor assembly. No lock detected at 2. Motor = type 0 3. the system card assembly.31 Main drive motor The main drive motor assembly 1. Replace the system card assembly if problem remains. Replace the main drive motor assembly. T654. T652. the system card assembly. 4062 Error code or Error contents Description/Action Possible repair actions message 936. the main drive motor assembly. 2-110 Service Manual Downloaded from www. T652. assembly. Go to “System card assembly removal (T650. Motor = type 1 3. Go to “Output cover assembly removal (T650. 4. Check all connections on assembly failure may be faulty or has failed. T654)” on page 4-54. T654)” on page 4-54.Manualslib. the main drive motor assembly.60 Main drive motor The main drive motor assembly 1. T654. 4. T654. Check all connections on normal motor start. Check all connections on normal motor start. No lock detected at 2. T656)” on page 4-76. Replace the system card assembly if problem remains. T652. T654)” on page 4-54. Check all connections on motor start for motor the main drive motor ID. T652. T656)” on page 4-76. 936. Replace the main drive Motor = type 1 motor assembly. Go to “Output cover assembly removal (T650. T652. 936.61 Main drive motor The main drive motor assembly 1.

T652. the system card assembly. Replace the system card assembly if problem remains. 937. Go to “Output cover assembly removal (T650. Motor = type 1 3. Motor = type 0 3. the main drive motor assembly. T654)” on page 4-54. T654. Motor = type 0 3.com manuals search engine . T654)” on page 4-54. Replace the main drive motor assembly.40 Main drive motor The main drive motor assembly 1. 4. Check all connections on assembly failure may be faulty or has failed. Stall detected during 2. Check all connections on during speed control. Check all connections on assembly failure may be faulty or has failed. 4. T654)” on page 4-54. the system card assembly. Replace the system card assembly if problem remains. Over speed detected 2. 936. Check all connections on speed control. the system card assembly. 4062 Error code or Error contents Description/Action Possible repair actions message 936. Go to “System card assembly removal (T650. Check all connections on assembly failure may be faulty or has failed. the main drive motor assembly. T652. Go to “System card assembly removal (T650. T654.Manualslib. T652. T656)” on page 4-76. Go to “Output cover assembly removal (T650. Go to “System card assembly removal (T650. Replace the main drive motor assembly.91 Main drive motor The main drive motor assembly 1. Check all connections on speed control. Diagnostic information 2-111 Downloaded from www. Replace the main drive motor assembly. T656)” on page 4-76. 4. T652. Replace the system card assembly if problem remains. Go to “Output cover assembly removal (T650.90 Main drive motor The main drive motor assembly 1. T652. the main drive motor assembly. Stall detected during 2. T656)” on page 4-76. T654. T652.

T656)” on page 4-76. assembly. T654)” on page 4-54. the system card assembly. T652. T652. Replace the main drive Motor = type 0 motor assembly. the system card assembly. Go to “System card assembly removal (T650. Replace the system card assembly if problem remains.com manuals search engine . 4.50 Main drive motor The main drive motor assembly 1. assembly. T656)” on page 4-76. Replace the main drive Motor = type 1 motor assembly. Replace the system card assembly if problem remains. Check all connections on assembly failure may be faulty or has failed. T656)” on page 4-76. 3. Check all connections on during speed control. 4. T654.Manualslib. Over speed detected 2. Check all connections on during position the main drive motor control. Replace the main drive motor assembly. 3. Go to “Output cover assembly removal (T650. 937. T654)” on page 4-54. T654. Go to “Output cover assembly removal (T650. T652. T652. Go to “System card assembly removal (T650. T654)” on page 4-54.51 Main drive motor The main drive motor assembly 1. Go to “System card assembly removal (T650. Check all connections on during position the main drive motor control. the main drive motor assembly. Over speed detected 2. Check all connections on assembly failure may be faulty or has failed. T652. T652. 4062 Error code or Error contents Description/Action Possible repair actions message 937. Go to “Output cover assembly removal (T650. 2-112 Service Manual Downloaded from www. the system card assembly. 4. T654. Motor = type 1 3. Replace the system card assembly if problem remains. Over speed detected 2.41 Main drive motor The main drive motor assembly 1. 937. Check all connections on assembly failure may be faulty or has failed.

Motor = type 0 3. the main drive motor assembly. Check all connections on assembly failure may be faulty or has failed. T654)” on page 4-54. 4062 Error code or Error contents Description/Action Possible repair actions message 937. T652. T656)” on page 4-76. T652. Go to “System card assembly removal (T650. the system card assembly. Replace the system card assembly if problem remains. T654. Go to “Output cover assembly removal (T650. 4.Manualslib. Loss of lock detected 2. Check all connections on by higher-level code.com manuals search engine . Replace the main drive motor assembly.70 Main drive motor The main drive motor assembly 1. Diagnostic information 2-113 Downloaded from www.

71 Main drive motor The main drive motor assembly Warning: Ensure that the assembly failure may be faulty or has failed.com manuals search engine . Replace the main drive motor assembly. LVPS Grounding wire If the jumper wire is NOT present. Replace the system card assembly if problem remains. T656)” on page 4-76. T652. 2-114 Service Manual Downloaded from www.Manualslib. install the 40X7028 internal duplex grounding kit. This only applies to shown in the graphic below. Check all connections on the main drive motor assembly. Motor = type 1 machines with an installed internal duplex assembly. 3. 2. T654)” on page 4-54. Check all connections on the system card assembly. metal frame of the internal duplex assembly is properly Loss of lock detected The internal duplex assembly grounded to the metal frame of by higher-level code. Go to “System card assembly removal (T650. 1. This should only be done for machines with an installed internal duplex assembly. T652. 4062 Error code or Error contents Description/Action Possible repair actions message 937. is not properly grounded to the the LVPS with a jumper wire as LVPS. 4. Go to “Output cover assembly removal (T650. T654.

T656)” on page 4-76. T652. 940. 4062 Error code or Error contents Description/Action Possible repair actions message 937. the main drive motor assembly. T652. Replace the system card assembly if problem remains.00 System card failure RAM test incomplete. Motor = type 1 3. 948. Replace the main drive motor assembly.com manuals search engine . the system card assembly. Go to “System card assembly removal (T650. Replace the system card assembly if problem remains. 939. the main drive motor assembly. Replace the system card assembly. Go to “System card assembly removal (T650. T652. T654)” on page 4-54. T656)” on page 4-76. Go to “System card assembly removal (T650. Check all connections on detection. Replace the main drive motor assembly. T656)” on page 4-76. T656)” on page 4-76. T656)” on page 4-76. T654. the system card assembly. 947.00 System card failure RIP-engine communication Replace the system card lost. T652. assembly. T654. T652. 937. Diagnostic information 2-115 Downloaded from www. Driver over temp 2. T652. Replace the system card assembly.Manualslib. Check all connections on assembly failure may be faulty or has failed. Go to “Output cover assembly removal (T650. Replace the system card assembly. Check all connections on detection. Go to “System card assembly removal (T650. Go to “System card assembly removal (T650. T654. Go to “System card assembly removal (T650. T654.81 Main drive motor The main drive motor assembly 1. Motor = type 0 3. T654. T652. 4. 4.00 System card failure Pel clock check failed.80 Main drive motor The main drive motor assembly 1. T654)” on page 4-54.00 System card failure LVPS zero-crossing test failed. Driver over temp 2. Go to “Output cover assembly removal (T650. T652. T656)” on page 4-76. T654. Check all connections on assembly failure may be faulty or has failed.

If this procedure is not followed. See “NVRAM mismatch failure (950. error occurred. T656)” on page 4-76. Never replace two or more of the components listed above without a POR after installing each one or the printer will be rendered inoperable. Go to NVRAM mismatch failure service check.00 through 950. Replace the required component and perform a POR 30-60: mismatch between before replacing a second secure and system component listed above. 2-116 Service Manual Downloaded from www. the printer will be rendered inoperable. Go to “System card assembly removal (T650. 950.00 System card failure Delay line calibration failure.29) service check” on page 2-155. T652. T654)” on page 4-23. 4062 Error code or Error contents Description/Action Possible repair actions message 949. T654)” on page 4-44. Once a component has been installed in a machine. T654.xx NVRAM mismatch Mismatch between system Warning: When replacing any failure card EEPROM and operator of the following components: panel mirror. It must be returned to the manufacturer. Never install and remove components listed above as a method of troubleshooting components. 953.com manuals search engine . T652. assembly. • Operator panel assembly ".xx NVRAM failure The NVRAM chip has failed on Replace the operator panel the operator panel door door assembly.Manualslib.xx NVRAM failure A recoverable MVRAM Cyclic Power the machine off/on to Redundancy Check (CRC) reset the error condition. Replace the system card assembly.xx" codes: • System card assembly 00-29: mismatch between Only replace one component at system and mirror a time. 952. T652. If problem remains. it can not be used in another machine. Go to “Operator panel door assembly removal (T650. Go to “Fuser unit assembly removal (T650. replace the fuser unit assembly.

T654. assembly.xx System card ASIC The ASIC has failed on the Replace the system card failure system card assembly. T652.xx NVRAM failure The Code ROM or NAND flash Replace the system card failed the Cyclic Redundancy assembly. 956. T654. 956.xx NAND failure Printer has performed more Replace the system card than 100 "shift and reflash" assembly. 958. assembly. 959. T652. T652. Check (CRC) check or the NAND experienced an Go to “System card uncorrectible multi-bit failure. 962. 963. 955. assembly.com manuals search engine .xx Memory failure RAM Memory Error: Slot 2 Replace the appropriate RAM is bad memory module. Go to “System card assembly removal (T650. assembly removal (T650. Go to “System card assembly removal (T650. T656)” on page 4-76. 957. cartridge or the authentication process has failed.xx NVRAM failure NVRAM chip failure with Replace the system card system card assembly. T652. temperature damaged. 4062 Error code or Error contents Description/Action Possible repair actions message 954. T654. T656)” on page 4-76. Go to “System card assembly removal (T650. T654. T656)” on page 4-76.xx Print cartridge The system card can not Replace the system card authentication failure properly authenticate the print assembly. Go to “System card assembly removal (T650. operations as a result of ECC Go to “System card bit corrections assembly removal (T650. Diagnostic information 2-117 Downloaded from www. T654.Manualslib.xx Memory failure RAM Memory Error: RAM Replace the appropriate soldered on the card is bad memory module. T652. T656)” on page 4-76. Go to “System card assembly removal (T650. 961.01 System card The system card processor is Replace the system card processor over over temperature or is assembly. 960.xx System card The processor has failed on Replace the system card processor failure the system card assembly. T656)” on page 4-76. T652. T654. T656)” on page 4-76.xx Memory failure RAM Memory Error: Slot 3 Replace the appropriate RAM is bad memory module.xx Memory failure RAM Memory Error: Slot 1 Replace the appropriate RAM is bad memory module. T656)” on page 4-76. T654. T652.

T654. T654. Emulation failure The download Emulation 1. T656)” on page 4-76. 975. T652. network port Go to “System card assembly removal (T650. Go to “System card assembly removal (T650.00 Communication The engine is experiencing Replace the system card failure unreliable communications to assembly. 978. T654. Go to “System card assembly removal (T650. T656)” on page 4-76. T656)” on page 4-76. 982. Disable the Download Cyclic Redundancy Check Emulation. T656)” on page 4-76.xx Network Error The flash parts failed while Replace the system card programming a network port assembly. 981. 980.xx Network Error The system detected an Replace the system card unrecognizable network port assembly.xx Network Error The system detected a bad Replace the system card checksum while programming assembly. T654. T652. T652.Manualslib. device.xx 1. T654. 979. T652. network port Go to “System card assembly removal (T650. T654. 2. Go to “System card assembly removal (T650. download emulation into the firmware card again. T652.com manuals search engine . Go to “System card assembly removal (T650. 976. the paper port device. T654. Program the (CRC) detected a failure. T656)” on page 4-76. T656)” on page 4-76.xx Network Error The system detected an Replace the system card unrecoverable software error in assembly. Go to “System card assembly removal (T650. T652. Replace the system card assembly if problem remains. 2-118 Service Manual Downloaded from www.00 Communication The engine protocol violation Replace the system card failure detected by the paper port assembly. T652. T656)” on page 4-76. T656)” on page 4-76. device. T654. Go to “System card assembly removal (T650. 4062 Error code or Error contents Description/Action Possible repair actions message 964.00 Communication Communications error Replace the system card failure detected by the paper port assembly. T652.

output option. Low-level error on paper port. T656)” on page 4-76. 982. 4062 Error code or Error contents Description/Action Possible repair actions message 982.12 Paperport failure Bad bottom trunk on the paper Replace the system card port. Response is too assembly. 982. T656)” on page 4-76. communication.03 Communication Paper port communication Replace the system card failure device timed out during assembly. Replace the system card Option device message was assembly. T654. 4. large for the communications buffer. T656)” on page 4-76. Go to “System card assembly removal (T650. assembly. 982. T654. T652.02 Communication Paper port communication Replace the system card failure device detected a framing error assembly.07 Too many options Exceeded the maximum Remove the appropriate input installed number of input or output or output options.11 Paperport failure Command response error on Replace the system card the paper port. Go to “System card assembly removal (T650. Go to “System card assembly removal (T650. Go to “System card assembly removal (T650. Go to “System card assembly removal (T650. all options are installed. been removed while the main 2. T652. Go to “System card assembly removal (T650.01 Communication Paper port communication Replace the system card failure device detected a validation assembly.04 Output option An output option was not fully 1. T654. 982. Remove and reinstall the power is turned on.13 Hot plug failure The printer has detected a hot Power the machine off/on after plug of an optional device.06 Paperport failure Paper port priortizer error.Manualslib. T656)” on page 4-76.com manuals search engine . T652. 982. 3. T654. 982. options. T654. T652. T652. Check all output option interface connections if problem remains. failure. Turn the main power back on. T656)” on page 4-76. 982. Turn the main power off. 982. communication seated onto the printer or has failure. T652. Diagnostic information 2-119 Downloaded from www. or the receive buffer overflowed. not read by the priortizer. T654. T656)” on page 4-76.

2. 4062 Error code or Error contents Description/Action Possible repair actions message 983.01 Service engine RFID Generic hardware error 1. T652. T654. RFID cable. T656)” on page 4-76. Go to “High capacity input tray (HCIT) pick arm bracket assembly removal” on page 4-130. 985. T656)” on page 4-76. RFID cable. and RFID option for correct installation. Replace the RFID UHF option. Check the RFID firmware communications communicating with radio card. T654.00 Communication Invalid command received by Replace the system card failure the paper port device. Replace the RFID UHF option.xx error will occur 985. Note: There can be no other connectivity options installed on printers that have the RFID UHF option installed. 984.Manualslib. a 985. Go to “System card assembly removal (T650. device.02 Service engine RFID Printer having problems 1.00 Communication Invalid command parameter Replace the system card failure received by the paper port assembly.xx error will occur 2-120 Service Manual Downloaded from www. Go to “System card assembly removal (T650. and RFID option for correct installation. RFID interface card. 2. Go to “High capacity input tray (HCIT) pick arm bracket assembly removal” on page 4-130. If any connectivity option is installed (other than the RFID interface card).com manuals search engine . Check the RFID firmware communications card. Note: There can be no other connectivity options installed on printers that have the RFID UHF option installed. If any connectivity option is installed (other than the RFID interface card). T652. RFID interface card. assembly. a 985.

a 985. 2. and RFID option for correct installation.xx error will occur Diagnostic information 2-121 Downloaded from www. RFID interface card. Replace the RFID UHF option.04 Service engine RFID Radio communications are out 1. and RFID option for correct installation. Replace the RFID UHF option.Manualslib.xx error will occur 985. 2. 4062 Error code or Error contents Description/Action Possible repair actions message 985. RFID cable. If any connectivity option is installed (other than the RFID interface card). If any connectivity option is installed (other than the RFID interface card). Go to “High capacity input tray (HCIT) pick arm bracket assembly removal” on page 4-130. RFID cable. RFID interface card. a 985. Note: There can be no other connectivity options installed on printers that have the RFID UHF option installed. Note: There can be no other connectivity options installed on printers that have the RFID UHF option installed. Go to “High capacity input tray (HCIT) pick arm bracket assembly removal” on page 4-130.03 Service engine RFID Radio having problems 1.com manuals search engine . Check the RFID firmware communications communicating with printer card. Check the RFID firmware communications of sync card.

Go to “High capacity input tray (HCIT) pick arm bracket assembly removal” on page 4-130. 2. Go to “High capacity input tray (HCIT) pick arm bracket assembly removal” on page 4-130. Note: There can be no other connectivity options installed on printers that have the RFID UHF option installed.com manuals search engine . If any connectivity option is installed (other than the RFID interface card).xx error will occur 2-122 Service Manual Downloaded from www. RFID interface card. RFID interface card. RFID cable. and RFID option for correct installation. Check the RFID firmware communications card. Replace the RFID UHF option. a 985. 4062 Error code or Error contents Description/Action Possible repair actions message 985. and RFID option for correct installation. a 985.xx error will occur 985.Manualslib. RFID cable. If any connectivity option is installed (other than the RFID interface card).05 Service engine RFID Internal radio problem 1. Check the RFID firmware communications problem card. 2. Note: There can be no other connectivity options installed on printers that have the RFID UHF option installed.06 Service engine RFID Radio reported antenna 1. Replace the RFID UHF option.

990. Go to “System card assembly removal (T650. Go to “System card assembly removal (T650. 4062 Error code or Error contents Description/Action Possible repair actions message 985.06 Paperport failure Unknown page supervisor Replace the system card state assembly. T652.com manuals search engine .07 Service engine RFID Antenna is disconnected 1. Diagnostic information 2-123 Downloaded from www.Manualslib. T656)” on page 4-76. RFID cable.02 Paperport failure Invalid paperport parameter Replace the system card assembly. T654.09 Paperport failure Paperport framing error Replace the system card assembly. Go to “System card assembly removal (T650. 990. T656)” on page 4-76. T652. fully closed. T656)” on page 4-76. and RFID option for correct installation. T656)” on page 4-76. RFID interface card. T656)” on page 4-76. T654. T652. 2. 990. Go to “System card assembly removal (T650. 990. Go to “High capacity input tray (HCIT)