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EXECUTIVE SUMMARY

Along with economic prosperity, the obvious side effects of


globalization are feeling of emptiness in spite of enjoying
prosperity, corporate scandals, corporate downsizing, searching
for your own true identity, and breakdown of traditional
institutions. Increasing human beings crave for meaning at work
life and expect workplace to give stability in the unstable world.

Pushed by these needs, today’s leadership has to adopt new


approaches to utilize the potential of human resource for the
benefit of individual employee and for the welfare of the
organization. Spirituality is going to bring such capabilities.
Though spirituality in the life of human beings is generations
old, it is being revisited with lot of conviction and confidence in
the commercial arena.

Work life has become so demanding, fast paced, stressful,


ambiguous and chaotic due to our lifestyle that we are forced to
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seek Value-based answers and ways of achieving personal
stability within. We have come to realize that our inner wisdom
is the only source that will sustain our adaptation and stability in
the long run. More specifically, it has to do with how we define
ourselves, view the world, relate to others, and make ethical/
moral decisions. Introduction of spirituality in an organization
culture will help employees desire, to integrate personal life
values with professional life.

Of late there has been a surge of interest in the field of


Spirituality in management. Many contend that it is but a
formalization of what till now were isolated, personal
experiences that had helped the employees remain "centred"
even earlier. And today it is but natural fallout of the increasing
de-personalization of the work-place. It may perhaps provide a
modicum of enduring value in these troubled times. To that
extent it is only a re-claiming of the facet of personality long lost
sight of in the pursuit of the profit-objective.

Spirituality is associated with the spirit (soul) it is concerned


with the realization of the self as a soul i.e. being soul conscious,

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empowering, purifying and emerging the qualities ( Values and
virtues) and powers of the soul so as to enlighten the self (soul),
through connecting to the supreme source of power, the
Almighty Supreme Soul.

The necessity for spirituality has intensified because of the


pressures of today’s workplace in terms of:
• Personal Stability – surviving/adapting to the chaotically
changing workplace.
• Balancing Work/Personal Life – revisiting what's important
to us and reprioritizing our life activities (based upon
spirituality sourced values).
• Greater Performance – need for continuous learning driven
from an inner passion.
• Work as Meaning – given today's workplace pressures,
employees are asking, "What's meaningful work for me?"
• Work Force Reduction – an increasing need to do more in
less time.
• Humanistic Organizational Cultures – the connection (or
disconnection) between an individual's personal values and
the organization's practiced values.
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• Self-Management – the need to solve our own problems
through greater empowerment and creativity.

In order to compensate for the loss of job security and the


continuing need for high-performing employees, today’s
productive and profitable workplaces require organizational
cultures that integrate humanistic core values with core business
policies, decisions, functions, and behaviors; cultures that
support the physical, mental, and spiritual well-being of its
employees.

Here is where Value-based Management comes in to picture.


Value management is distinct from other management
approaches in way that it is simultaneously includes attributes
which are not normally found together. It brings together within
a single management system. Alignment of business vision,
goals, strategies, policies and practice has always been the key
to the effectiveness and success of organizations. Customers,
employees, suppliers, stakeholders and other constituencies may
all hold differing views of what represents value. The aim of
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management is to reconcile these differences and enable the
organization to achieve the greatest progress towards its stated
goals. The way the organization conducts itself its culture,
vision and mission all are governed by its values.

If we view companies from a broader perspective, we would see


that spirituality inspire a new way of doing business, the basic
spiritual values in management are Honesty/Integrity,
trustworthy, Cooperation, Respect, Patience, Responsibility,
Flexibility and Unity.

MANAGEMENT
What is management?

One of the most important human activities is managing. Ever


since people began forming groups to accomplish aims they
could not achieve as individuals, managing has been essential to
ensure the coordination of individual efforts. There is a need for
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management in each and every activity and action undertaken by
us so that it is done smoothly and fruitfully. Such is the
importance of management in our lives.

DEFINITION OF MANAGEMENT

Management is the process of designing and


maintaining an environment in which individuals working
together in groups efficiently accomplish selected aims.

Management is the process of designing and maintaining an


environment for the purpose of efficiently accomplishing
selected aims. Managers carry out the function of planning,
organizing, staffing, leading, and controlling. Managing is an
essential activity at all organizational level; however, the
managerial skills required vary with organizational levels. The
goal of all managers is to create surplus and to be productive,
that is to achieve favorable output-input ratio within a specific
time period with due consideration to quality.

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Managing as practice is art; organized knowledge about
management is science. The development of management theory
involves the development of concepts, principles and
techniques.

There are many theories about management and each contributes


something to our knowledge of what managers do. Each
approach has its own characteristics and advantages as well as
limitations. The operational or management process approach
draws on each school and systematically integrates them.

Functions of Management:
Many scholars and managers have found that the analysis of
management is facilitated by a useful and clear organization of
knowledge. In studying management, therefore, it is helpful to
break it down into five managerial functions
Planning, organizing, staffing, leading and controlling- around
which can be organized knowledge that underlies those
functions.

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Planning:
Planning involves selecting missions and objectives and the
actions to achieve them; it requires decision making that is
choosing from among alternative future courses of action. Plan
thus provides a rational approach to pre-selected objectives. It
can also be put this way planning is the management function
regarding defining goals for future organizational performance
and to decide the resource utilization in line with end
achievements. planning is an intellectually demanding process.

It bridges the gap from where we are to where we want to go. It


makes possible for things to occur which would not otherwise
happen.

Organizing:
Organizing is a function of management related to assigning
tasks, grouping tasks into departments or functional areas and
allocating resources to these areas. People working in an
organization must have roles to play. The concept of role
implies that what people do has a definite purpose or objective.
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Organizing establishes intentional structure of roles for people.
It is intentional in the sense of making sure that all the tasks
necessary to accomplish goals are assigned to the people who
can do those best.

Staffing:
Staffing involves filling and keeping filled, the positions in the
organization structure. This is done by identifying work force
requirements, inventorying the people available and recruiting,
selecting, placing, promoting, appraising ,planning the career of,
compensating and training or otherwise developing candidates
and current job holders to accomplish their tasks effectively and
efficiently. This function is carried out by the human resource
management department.

Leading:
Leading is the function of management which includes the use
of influence to motivate employees, people to achieve the goals
of the organization. Providing effective leadership has become a

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significant management function today. It has to do
predominantly with the interpersonal aspects of managing.
All managers would agree that their most important problems
arise from people, their desires and

attitudes, their behavior as individuals and in groups and that


effective managers also need to be effective leaders.

The ingredients of leadership are:


1. The ability to use power effectively and in a responsible
manner.
2. The ability to comprehend that human beings have different
motivation forces at different times in different situations
3. The ability to inspire
4. The ability to act in a manner that will develop a climate
conducive to responding to and arousing motivation.

Controlling:
Controlling is the measure and correcting of activities of
subordinates to ensure that events conform to plan. It measures

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the performance against goals and plans, shows where negative
deviations exist and by putting in motion actions to correct
deviations. Control activities generally relate to the
measurement of achievement. The basic control process
involves three steps;
1. Establishing standards
2. Measuring performance against these standards
3. Correcting variations from standards and plans.

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SPIRITUALITY

Introduction:
The moment one hears the word spirituality, more often than not
one perceives it to be very difficult to take up and not for the
ordinary man, one relates it with something which is to be in
pursued in the later stage of the life usually known as the
Retirement Age.

Spirituality is in essence, knowing how to live. True spirituality


is not a system of worship or ritual but a positive attitude
towards us and others which makes life a joy rather than a
struggle.
Spirituality simply refers to one’s rational beliefs in one’s own
identity as a metaphysical self which is basically different in
nature from its body including brain all its matter and forms,

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Spirituality does not have a precise definition, however it can be
said that spirituality is associated with the spirit (soul) it is
concerned with the realization of the self as a soul i.e. being
soul conscious, empowering, purifying and emerging the
qualities ( Values and virtues) and powers of the soul so as to
enlighten the self (soul), through connecting to the supreme
source of power, the Almighty Supreme Soul.

In spiritual parlance Spiritual knowledge is figuratively known


as the Third eye or
Divine eye, it is also known as holy wisdom or divine intellect.
It gives man a different set of morals and social values that
makes a man a much better Human being. Spiritual Knowledge
neither negates the existence of the world nor does it ask a
person to run away from problems are to have a merely passive
attitude but rather it advises man to apply spiritual solutions to
them. It explains the problems, provides us with opportunities to
develop our inner faculties ie mind, intellect and actions and to
refurbish our divine potentials.

What does the word "spiritual" mean?


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That which is spiritual:
• Comes from one’s inner self.
• Benefits self and others.
• Creates alignment of purpose/people.
• Comes with surety (validated by the heart).
• Creates inner meaning and motivation about work.
• Creates inner peace in one’s self; centeredness.
• Is a natural desire to help others grow, learn, and succeed.
• Respects and values individual and group dignity.
In the recent times there has been an increasing surge for
pursuing Spirituality and leading a spiritual lifestyle. It has also
been seen that there are a number of spiritual originations have
mushroomed in our country itself. There are Some Renowned
Spiritual institutes they are:
 Prajapita Brahma Kumaris Ishwarya Vishwa Vidhyalaya also
known as Brahma Kumaris World Spiritual University. It
focuses on Practicing Easy Raja Yoga in daily life.
 Art of living foundation
 Chinmayanand Mission.
 Ramakrishna Mission.

A little about these organizations:


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Prajapita Brahma Kumaris Ishwarya Vishwa
Vidhyalaya:
The institution Prajapita Brahmakumaris Ishwariya Vishwa
Vidyalaya was formally established In October 1937. Prajapita
Brahma Kumaris Ishwariya Vishwa Vidyalaya, (Brahma
Kumaris in short) is a unique Vishwa Vidyalaya (university) and
a well known spiritual Value-based educational institution.
Through its teachings, the institution has gained global
acceptance and unique international recognition. The institution
believes in the parenthood of God and the brotherhood of man
and is open to the people of the entire globe irrespective of their
caste, creed, age and social, economic or political status.

In order to achieve the goal of establishing a new world order in


which there is honesty, sincerity, goodwill and high civic sense,
these institutions facilitate people to have a clear vision of their
goal and also respective role in the world drama. They give them
a clear world view and also knowledge of their own identity.
They also teach theory and practice of Raja yoga Meditation so
that man’s mind becomes free from tension, bias, prejudices,

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hypocrisy, jealousy, hatred, greed, ego and such other negative
tendencies that cause conflict in the society and degrade the
person himself. It gives special guidance for the effort of
inculcating moral values and divine virtues in the self and
enables a person to experience deep peace and bliss through
Meditation and Spiritual Wisdom.

The emphasis of Brahma Kumaris is on promoting the qualities


of humanism, tolerance and never-ending enthusiasm for
spreading the knowledge of truth in every sphere of life. The
institution recognizes the intrinsic spirituality and goodness of
every human being and helps people rediscover that goodness
themselves within, encouraging and facilitating the development
of spiritual awareness, attitudes, behavior and skills through a
process of lifelong learning. The institution's purpose is to share
the vision of a world where people live in harmony with others
and to strengthen individual awareness of the dignity and
inherent worth of every human being.

The institution imparts knowledge and experience that enable a


person to face the problems of life in a calm, composed and
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confident manner and to stand like a rock in the midst of strong
storms of circumstances. Only such a person can lead a life of
inner satisfaction and kindle in others stable faith in goodness
and only such a person brings honor to his nation. It firmly
believes that education should be for practical life and not
merely for a vocation or a profession or job. The education
imparted here, though visibly spiritual in content, is a happy
blend of ethics, practical psychology, metaphysics or
philosophy, the gist of world history and culture, sociology,
political science and, in fact, many other subjects.

As an international institution, the Brahma Kumaris offers


people of all backgrounds an opportunity to learn meditation and
deepen their understanding of universal principles and innate
values through a variety of educational programmes, courses
and learning resources.

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The Art of living foundation:

Established in 1982, The Art of Living Foundation is an


educational and humanitarian foundation, registered in the US as
a tax-exempt and nonprofit organization. It is not a religious
organization, but as one adhering to the basic spiritual principles
of love, kindness and unconditional service to the world. It
carries out numerous charitable, educational and humanitarian
programs throughout the world on the basis of donations.

All the activities of the foundation are based on the saying of its
founder teacher Sri Sri Ravishankar—"a truly religious person
will be secular in nature. Secular means one who thinks all
human beings are his or her own."

The Art of Living works in special consultative status with the


Economic and Social Council (ECOSOC) of the UN, and as
such it has accredited representatives at the UN in New York,
Geneva and Vienna. It also works in formal consultation with
the World Health Organization (WHO).

Chinmaya Mission.
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In December 1951 in Pune, India, the great saint, Swami
Chinmayananda delivered his first public address on Vedanta.
That was the start of the dynamic 'Chinmaya Movement', which
aimed at spreading the man-making knowledge of Vedanta to all
corners of India and the world. Chinmaya Mission was formed
in 1953 by devotees of Swami Chinmayananda to give
organizational structure and cohesiveness to the work and the
activities being initiated by Swami Chinmayananda.

Over the years, Chinmaya Mission grew into a worldwide


organization. Today, it is involved in:

· Spreading the sublime knowledge of Vedanta - Vedanta is


the core of Hindu philosophy. In fact, it is a universal science of
life. A science which is relevant to all people everywhere,
whatever their faith. An understanding of Vedanta would inspire
people to understand their own faith (whichever it may be)
better. Therefore, although Chinmaya Mission is a Hindu
spiritual organization, it does not seek to change or convert
anyone's beliefs. Chinmaya Mission's stated mission is: "to
provide to individuals, from any background, the wisdom of
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Vedanta and the practical means for spiritual growth and
happiness, enabling them to become positive contributors to
society".

· Re-invigorating Indian culture - Chinmaya Mission is also


involved in re-invigorating Indian culture in general. The
Mission has forums for different age groups and for
professionals, with each forum engaged in understanding and
promoting Indian culture and spirituality. The Mission also
organizes and promotes Indian music, dance, drama, art and
literature. It also runs many temples, carries out research into
Indian scriptures, traditions, rituals and languages, and has a
vibrant publications division so that spiritual and cultural books,
periodicals, audio tapes, video tapes and photographs may reach
as many people as possible.

· Doing extensive social service - Chinmaya Mission is also


actively involved in social services focusing especially on
disadvantaged and underprivileged people. Hundreds of
thousands of people benefit from the Mission's schools,

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colleges, hospitals, diagnostic centres, old age homes and rural
village development projects. "To give maximum happiness to
the maximum number for the maximum time is our religion."
This is the Mission's motto.

Ramakrishna Mission

The Ramakrishna Mission is an association founded by Sri


Ramakrishna's chief disciple and religious leader, Swami
Vivekananda on May 1, 1897. The Mission carries on
missionary and philanthropic work in conjunction with
householders (Grihastha) disciples.

The Mission is a registered Society laying emphyasis on


rendering welfare services undertaken with a spiritual outlook.
The service activities are rendered looking upon all as veritable
manifestation of the Divine. The Motto of the organisation is
Atmano Mokshartham Jagad-hitaya Cha. Translated from
Sanskrit it means "For one's own salvation, and for the good of
the world."

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Ideal : For the liberation of one’s own Self and for the good of
the World.

Motto: Renunciation & Service and Harmony of religions.

Method: Work as worship.

Activities

Monastic training of young men who have decided to join the


Ramakrishna
Order and dedicate themselves to self-realization and
propagation of the universal principles of Vedanta. Service to
humanity according to the needs of the society, in conjunction
with lay disciples and workers

Spirituality Vs Religion

Many times spirituality is taken as a synonym to Religion, but


in the real sense it has nothing to do with religion. Spirituality is
a widely defined term which correlates with the spirit that is the
inner being .Religion however has an institutional connotation.

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It means practicing rituals, adhering to dogma, and attending
services etc. Religion has its respective ideas and practices and
notion that are subjected to a particular clique of people
following that religion. Religion has boundaries and limits,
where as spirituality is universal, it is beyond any caste, creed,
religion or race.

BLISS SOUL
CONSICIOUS

UNIVERSAL
EMPOWERMENT

SPIRITUALITY

ETHICS EQUALITY

Element of Spirituality
ETERNITY VALUES

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RITUALS BELIEFS

RELIGION

DOGMA SCRIPTURES

PRACTICES

Elements of Religion

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Spirituality bears the vision of Equality, Eternity, Ethics,
Dignity, Values, Virtues and Self- Empowerment in all
individuals. It is not restricted to inherent practices and rituals
but endeavors to explore the self, your innate qualities, values,
strengths and ultimately the Almighty Supreme Being.

To have a healthy mind, it is important to feed the mind with


positive and elevated thoughts so as to strengthen the mind. A
healthy mind can work wonders the examples are ample take for
instance the Father of our Nation Mahatma Gandhi,
Swami Vivekananda, Abraham Lincoln, Mother Teresa etc
whose principles were honesty and truthfulness , generosity ,
Good wishes for all beings, non-violence, purity , humility ,
selflessness etc which are the foundations of spirituality . So
even though these great souls may not have lead towards the
path of spirituality they have practiced it .And that is the reason
why they are known as great people and role models.

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The practice of spirituality in daily life educes a peaceful mind,
positive thoughts, Harmony, Good wishes for others and
encourages an optimistic approach to life. It helps in the all
round development of an individual into a Good human being in
the true sense.

Thus spirituality is an absolute approach towards life whereas


Religion is a relative and subjective approach.

We get to see many systems of yoga in the spiritual pursuit. Let


us examine each of them;

 Bhakti Yoga
 Gyan Yoga
 Hatha Yoga
 Sanyas Yoga
 Karma Yoga
 Raja Yoga

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Bhakti Yoga:
This is the yoga of devotional love. It is for those who, through
loving worship wish to unite themselves with God, a particular
deity, prophet or saint or guru.
It is the path of devotion which includes practice of rituals and
dogmas.

Gyan Yoga:
This is the yoga of knowledge and is for those who are
attempting salvation through the study of the sacred books of
wisdom. Scriptural scholars and spiritual intellectuals could be
considered Gyani Yogis.

Hatha Yoga:
This is the Yoga that uses force and discipline in an attempt to
unify the energies of the body with those of the consciousness
through physical postures and breathing exercises.

Sanyas Yoga:
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Those who renounce society and their families and led a life of
solitude and contemplation removed form the normal worldly
ways are called sanyas yogis.

Karma Yogis:
Some think that one only has to perform the normal chore and
duties of life in a spirit of dedication to God are considered to be
Karma Yogis.

Raja Yoga

Raja Yoga is the essence of all the yogas. This is because it is


the unification of all the yogas. Raja Yoga combines a
meditation practice with knowledge that brings a spiritual
perspective into reality. Meditation courses are not based on a
regime of physical postures but rather an insight into the
workings of the mind, intellect and subconscious.

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Since Raja yoga has its origin in India, there is a misconception
that it is a sect of Hinduism. The truth is that Raja yoga is not a
religion instead it is a spiritual science which has universal
application. No doubt, it gives a deep religious experience in the
sense that it enables the self of Atman to be linked with
Paramataman i.e. the supreme soul, but the method is scientific
and is based on rational understanding.

‘Yoga’ in Sanskrit Means ‘Union’ and ‘Raja’ means The


‘Highest’. Hence Raja yoga means the union of the self with the
highest soul or Supreme Being. The word ‘Raja’ also mean the
‘King or Ruler’, since the mind is the Ruler of the
physical organs, so union of the mind with God who has the
highest attributes is called as Raja yoga. It signifies the link
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between the soul and the Supreme Soul through which the soul
becomes the controller of its own mind, Intellect and Sanskaras
and consequently the physical Body.

The Bases of Raja yoga:


 Soul Consciousness
 God consciousness
 Meditation

Soul consciousness:
Soul consciousness entail being in the state of the awareness and
realization of the self as a Soul which is distinct from the Body.
This awareness must be constant, while performing actions and
in our daily course of action. It should be instilled in our
lifestyle also.

Soul consciousness is the foundation of spirituality. It is the


Seed, which when nurtured germinates into fruitful results of
Bliss, Harmony, Happiness, contentment etc.

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Here we shall see a brief distinction between Soul consciousness
and Body consciousness;

In Body consciousness In Soul Consciousness

I perceive myself to be the I perceive myself to be a soul


Body
I have no control over my I am the controller of my
senses senses,
And I am able to practice
Self-control.

I am tensed and weary I am Relaxed and Peaceful

I am entangled in the vices I am free from all vices.


of
Anger, Greed, Ego,
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Attachment
toward physical possessions,
Desires and fear. I consider all as souls.
Appreciate
I complain about others, each one’s qualities and have
hurt a
Feeling and emotions. I Positive attitude towards life.
have
Negative feelings I am contented

I am discontented The have a clear


understanding
I see a distorted past and of the Present, Past and
have Future.
no clear aim for the future

God Consciousness:

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Raja Yoga helps to establish a relationship with God. It pertains
with the conditioning of thoughts towards the Almighty,
Supreme Being who is the ultimate source of spiritual energy.
Through the regular Practice of Raja Yoga one experiences
positivity in one’s thoughts, Actions, words and attitude.

Meditation

One of the most important elements of spirituality is the practice


of Meditation. Here comes a vast array of meditation technique
one of them being Raja yoga Meditation which is the simplest
and widely practiced.

As a plant grows in soil and requires water and air for its
growth, so do the values grow in spirituality and they are
nourished and strengthened by Raja yoga. Raja yoga weeds out
the negativity from the mind and protects values from pests and
insects that come in the form of evil tendencies.

One would not have much difficulty in appreciating the benefits


of the practice of Raja yoga in the Development of the self but
one would find it rather difficult at least initially to understand

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how Raja yoga can be help in attaining success in management.
The reason for this is that there have been many misconceptions
about Yoga including Raja yoga. One of these misconceptions
about Yoga is that it gives a person an attitude of passivity or
that a yogi takes flight I face of problems. This misconception
prevails because of the existence of some fake yogis and
practitioners.

The real Yoga;

 Prepares us to face the toughest problem of life with


resoluteness of spirit and steadfastness in moral principles.
 It fills the practitioners mind with zeal and enthusiasm.
 It gives us the spirit to fight a non violent struggle against all
adversities.
 It equips us with mental and spiritual tools that enable us to
work efficiently and excellently and yet be free from distress.

Benefits of Meditation:

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When one fixes one’s mind in mental affirmation of considering
oneself as a soul, one feels that one is at a better level of
consciousness. One experiences calmness and peacefulness and
has an exhilarating feeling of lightness. One also has the feeling
on enhancement or activation of one’s spiritual and moral
powers. When one rises from this state of stability and
tranquility, one feels a great inner upsurge of self-confidence,
enthusiasm, noble thoughts and benevolence.

There being a qualitative difference between what one used to


experience in one’s day to day life earlier and this higher
meditation experience and it spills over influencing the rest of
the day. When one goes into one’s daily routine after some
experience of meditation with a natural smile on one’s face, love
in one’s eyes and sincerer in one’s mind people feel a subtle
change in this practioner for now he is more loving, cooperative,
honest, sincere and more efficient . He has now certain abiding
principles and has the spirit of service. He has goodwill for all.
Jealousy, anger, greed, wasteful and negative thoughts are
reduced in intensity, longevity and range and the mood is better

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and stable and the level of anxiety, fear and tension has come
down

UNDERSTANDING THE SELF


Who am I? Is indeed a very old question but it is as relevant
today as it was when it was first raised. This question was
perhaps one of the earliest questions that gave rise to various
systems of philosophical reflections, contemplations and
metaphysics. Man wanted to solve the mystery of his own
existence and worked to solve the riddle of his own real identity.
He wanted to know where from he had come and why he was
here.

Human Being is the greatest wonder of God’s creations. There is


nothing comparable to the Human in this world. It is said that
the Human Mind is the most powerful thing on Earth and indeed
it is. The human mind has created unimaginable creations, has
achieved all that was only dreamt of, added all the luxury and
comfort to life. This all was first conceived in the mind before

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38
putting it in to action. It is the minds play that brings about all
the Action in the world.

What then the toys of men?


Something is missing.
We’ve classified and categorized,
Labels and fables.
We move faster than the lions,
Cut through the skies above,
Dive deeply in the ocean,
But we’ve forgotten how to love.
What then the dreams of men?
Something is missing.
Planning and negotiating,
Breaking ideals..
We have built the tallest buildings.
Sent up missions to the stars.
Every one tries to be a success.
But we’ve forgotten who we are.
What then the works of men?

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Something is missing.
- Anonymous

Illustration:
There is one very interesting analogy which states Soul is to
Body as Person is to House. This may seem to be simple but
when taken in spiritual context, it has great significance. Just as
a person is the owner of the house and the things in it similarly,
the Soul is the owner of the body and all its components.
However, today the situation is just the opposite. The soul has
become a slave to the body and its possessions. This is the key
cause for the degradation of the soul, its powers and virtues.

The basic logic of Indian philosophy asserts that the human


body is an assemblage of organs etc. which are for a specific use
and not for its own sake but for the purpose of its user. A person
who thinks, feels and acts makes use of the body like a house,
fitted with windows, doors, Ventilation, Sanitary conveniences
etc. So there must be an inmate in the body who uses or works
with this mechanism.

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The Indian Philosophy calls this inmate The Atman- the Self. It
is this one who
uses the first person pronoun I in the singular form for itself.
The very word body or ‘Deha’ points to the separate identity of
someone whose body or deha it is. The self is called ‘Dehi’. As
the Driver of the car is separate from the car so also the self,
Dehi or Atman has a separate identity. The body is material or
physical where as the soul is non physical, it is metaphysical.

We all know that car has the motor power as the driver has the
motive power, the intent, the will, the purpose or the goal for it
is the driver who gives the car a direction according to his goal
and uses it at his will with the intent or purpose of going
somewhere. So also the soul or the Atman has intent, purpose,
goal, will or motive and directs the body or decides when, how,
where and why to use what part of it.

Aspects of the self:


There are two aspects of the self

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1. The Innate self or the Real Self
2. The Acquired self or Physical.

The innate self is also known as the soul, Atman, Spirit, which is
the essence and store house of all values. It has three main
faculties through which it functions or performs all the mental
activities i.e. The Mind, The intellect and The Sub-
consciousness.

The Acquired self or the physical self is whatever one has


acquired after coming in contact with the Body i.e. Ego, Role
Image, Possessions, beliefs, relationships etc.
We are so conscious of the acquired self that all our actions and
resources are concentrated around physical development. Hence,
the developing the real human resource is neglected, due to lack
of awareness of our innate potential.

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Organs

Cell Human Body Blood

Bones
Tissues

Components of the Human Body

In deep meditation one can perceive the soul as an infinitesimal


point of non-physical light surrounded by an oval shape aura.
The soul is not an invisible or ethereal duplicate of the physical
body. The soul –energy which manifests as thoughts, feelings
etc has no physical size, and for this simple reason, it is eternal.
Something which has no physical size cannot be destroyed. It is
mentioned in the Bhagvat Gita that the soul cannot be burnt by

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43
fire, washed by water or destroyed by any element. It is an
imperishable and eternal being.

Soul

Subconsciou
Mind s
Intellect

Components of the Human Soul

When the soul is in the body it manifests as three faculties.


Although each faculty has been given a separate name, it is
actually the same energy, the soul functioning on three different
levels simultaneously . These are the Mind, Intellect and
Subconscious or Sanskaras.

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Subconscio
Mind Intellect
us
Thought Will Power Tendencies,
Power Evaluates, Habits,
Imagines, Discriminates Personality
Thinks, , Reasons, Traits,
feels and Decides and Talents and
forms Ideas understands Memories

Mind:

The mind is the thinking faculty of the soul. The mind is


constantly occupied by various thoughts. It is the mind that
imagines, thinks and forms ideas. The thought process is the
basis of all emotion, desires and sensations. It is the mind that
experiences the variations of moods. The mind does not have the
understanding of what is right or wrong hence, the mind
generates both Good and Bad, Positive and negative thoughts.
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The mind is the faculty of the metaphysical and should not be
confused with the heart or even the brain.

Intellect:

Intellect is used to assess the thoughts .This is the faculty of


understanding and decision making which stands out as the most
crucial faculties of the three. With the deepening and broadening
of the intellect understanding and realization of knowledge
becomes natural and the power to decide and reason becomes
clear. It is the intellect which remembers, discriminates, judges,
makes decisions. In order to increase the efficiency and
productivity of the intellect so that one takes the right decisions,
one has to have a peaceful and calm mind because it is only
when the mind is in the state of peacefulness and calmness that
it can project thoughts that are precise. This in turn improves the
accuracy and efficiency of the intellect. This state of peaceful

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46
ness can be attained by first having the knowledge of the innate
self as infinitesimal point of non-physical light and through the
practice of meditation.

Subconscious:

Subconscious or Sanskaras as it is called in Sanskrit and the


records of the souls past actions. Sanskaras can take the form of
habits, personality traits, and behaviour. Every action as an
experience either creates a Sanskara or reinforces an old one.
This is how a habit begins. The Sanskaras are the basis of a
soul’s individuality.

Illustration:
Consider a situation where a particular manager has the
tendency to indulge in malpractices and manipulation in

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47
managing the organizations activities. So, if this particular
manager indulges to such actions regularly it becomes his
Sanskara or habit.

SPIRITUALITY AND
MANAGEMENT

In the recent past globalization has been a buzzword in most of


the corporate houses. Looking dispassionately it is becoming
imminent that globalization cannot be stopped in the world
economy. This throws new challenges in managing the projects,
people, production and market places. This need is pushing the
leadership to adopt new approaches to utilize the time, human
resources and the potential of the workforce. Many researchers
in the field of Human Resources Development have found that

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48
spirituality is going to bring in such capabilities as the
globalization process demands. Though spirituality in the life of
human being is generations-old, it is being revisited with lot of
conviction and confidence. We observe off and on that many
successful leaders of the corporate ascribe the success of that
organization to their people and not to themselves.

The modern paradigm is characterized by rigid attitudes and


beliefs about others and practices in the organizations,
establishments of specific rules and procedures, a resistance to
change, a tendency to rely only on logic and reason and to scorn
intuition and any display of emotion, a scarcity belief, the use of
win-lose methods in conflict, the use of power and politics to
maintain a power base, and a difficulty in delegation of power.
Organizations that are based in the modern paradigm utilize
more inflexible bureaucratic structures and a top-down chain of
command. Communication is through formal channels and
formal policy and procedure manuals.

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The spiritual paradigm is characterized by openness to change,
employee and managers having a sense of purpose and meaning,
an appreciation of being connected to the organization as a
whole, a greater likelihood to trust others, a valuing of intuition
and emotion in decision making, and use of win-win methods in
conflicts. Organizations based in a spiritual paradigm are
generally flatter in structure and there is a greater cooperation
and collaboration between individual units of the organization-
Biberman & witty 1997

Spirituality is about bringing out a quality that is already present


in the human beings and not about bringing/ teaching something
which isn’t there. Spirituality is not only job satisfaction, it is
beyond. However spirituality from organizations point of view
emphasizes on unity, coherence, open communication, honesty,
integrity and respect and a balance in both the individual and
organizational life and job satisfaction comes from these
exhibited patterns.

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Spirituality should not be misunderstood as participative
management. While some exhibit behavioral patterns like
respecting the skills and abilities of their employees, trusting the
employees etc are qualities common to both, spirituality in
organization extends beyond relationships at work and helps the
employees to achieve salvation through work by which the goals
of the organization is also achieved. Put differently spirituality
helps employees to realize that they have achieved the goals of
their life. According to Desiree uhrich, mid-life soul searching,
corporate downsizing, quest for stability in unstable world,
inclination towards holistic living, global spiritual renaissance
and corporate social responsibility movement, change in
organizational structure and individual spiritual needs (personal
meaning in life and workplace) are some of the reasons for
embracing this concept.

Traditional organizations place emphasis on form and function.


In contrast to this, organizations operating under this paradigm
of spirituality place emphasis on spiritual energy flow, shared
visions and aligning employee-values with organizations values.

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Dorothy Marcic in her article human spirit: An imperative for
organization opines that some of the management related word
like vision, empowerment, accountability, commitment and
customer orientation remain as words and mostly we do not
know how to achieve them. Many leaders agree that treating
employees decently yields better results, but often fail to
implement it and the reason is that ‘our structure has not caught
up with our consciousnesses. Organizations have five
dimensions Material (building, equipments etc), Intellectual
(collective intelligence of employees), volitional (desire to
improve, change demands, willingness) and spiritual
(transcending the material man). Most of the organizations focus
on material, intellectual and some attention to volitional change
but ignore emotional and spiritual dimension. The resulting lack
of balance almost guarantees only limited success at best and
often failures.

Spiritual principles relate to our inner self, our soul, the part of
us that transcends “material men”. Our spiritual nature craves

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52
purpose in life. It is the part of us that deals with love, kindness,
generosity, understanding, forgiveness, peace and harmony.

It is now commonly said that the work of a business Executive,


Manager or a top Administrator is such that it leads to ailments
such as High Blood Pressure, Diabetes, peptic ulcer or at least
tension and stress so that he develops a dependence on sleeping
pills and alcohol to free himself from worries that weigh heavily
on his mind and drain all his energy. At the end of the day he
feels fatigued. It is thought that the nature of the managerial or
administrative work is such that these psycho-physical troubles
will naturally come up. It is believed that since a manager is
under various kinds of pressure and has to keep many deadlines
and has to take instant decisions, he must have some stress in the
process. But this is a wrong belief. Spiritual knowledge and Raja
yoga meditation enables a person to feel relaxed, to be more
efficient and less fatigued.

Managers show increasing interest in integrating spirituality and


management and this integration offers managers a source of
enduring meaning in turbulent times. Their interest is important
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53
because for many, integrating spirituality and work brings
profound meaning to their jobs as managers. It brings their
deepest values to bear on their work and so offers a promise of
equally deep fulfillment. Managers committed to spirituality
share some similar concerns.

Now let us analyze the work Management;

MAN+AGE+MEN+ T

When we talk of Management our thoughts are focused on the


concepts of managing Men, Money, Materials and Machines.
It is always seen that in doing so we often tend to forget the
‘Man’ within and therefore it is said that Man comes before
Men.

There are a few questions that each one of us must ask


ourselves

• How effectively can I manage myself?


• If I do not know how to manage myself how can I manage
others?

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Application of spirituality in management means:

• Preparation of the state of mind so as to be receptive of the


knowledge available, developing the skills and motivation
required to do one’s job effectively.
• To weed out all negative tendencies and develop positive
attitudes.
• Develop the ability to cope with pressures of modern
management.

Self management:

Self management is an integral part of Indian philosophy. It


implies that the manager should first manage his own self. The
manager has to mange himself also

Along with other responsibilities which leads to emotional


maturity and balanced mind. In other words self management
implies the management of reactions towards anything in
oneself. It is suggested that through regular meditation, one can
get inner strength to manage oneself. One can mange others only
when he can mange himself effectively.
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Spirituality at work place (Economic times
8/8)

How does one introduce spirituality in one’s work arena? How


does one be spiritual in a materialistic world? This question
arises out of a common

misunderstanding that there are two lives we live; a materialistic


and spiritual one. Human beings are not so compartmentalized.
In fact there are no two worlds to inhabit. Spirituality is not so
much a matter of where one is but what thoughts one entertains.
Bringing spirituality to the workplace is bringing divine
thoughts to the work place. We are materialistic when we
believe and act as if life is all about gaining material success. To
earn money for me and my family is the mission of life. A
spiritual person is one with a greater vision. He may be doing
exactly the same work but he conceives a higher ideal, a broader
perspective. He dedicates his life to the attainment of something
beyond himself. His attention is more than himself and his

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56
family. Higher ideal is something which encompasses a wider
circle of identification. It can be organization, the industry, the
economy, the country. A peon may conceive of this but an MD
may not. Whoever can work something higher than his pay
packet is working for a higher cause.

Such work generates huge energy. One feels motivated and


enthused to do the work. Hence the work becomes highly
productive without taxing oneself. If one examines the life of
anyone thus engaged, one finds they are most cheerful and
hardworking. They are peaceful, they achieve more. See
Mahatma Gandhi or Mother Teresa. Their life stands testimony
to the power of working for a higher cause. Working for the
higher does not necessitate our leaving whatever we are doing
and doing social work. It requires our continuing to do what we
do but changing what we think. The same work done for the
welfare for all is spiritual. The same work done for the self is
materialistic. When I can do the same work for the cause of
enlightenment or self-realization, this work attains the highest
divinity. It gives joy to one’s heart, prosperity in one’s life and
above all, unfolds the divinity inherent within.
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Spirituality in organizations:

There seems today to be a spiritual reawaking of organizations


around the world. Harman and Hormann (1990) discuss
fundamental fact about us that we are spiritual beings inhabiting
a spiritual universe and that denying this is an error condemning
any social structure to failure. If so, we are operating in a world
based on spiritual principles and laws as well as the more
familiar physical principles and laws. The consequences of
violating physical laws are swift ands clear. But spiritual laws
are different. They are easier to ignore at least in the short term
for the consequences are not always quick, and it may also be
less obvious. But, clearly if I as an organization lie and cheat,
people sooner of later will stop trusting me and I shall suffer the
unpleasant consequences of being regarded with suspicion. If I
am unkind or unjust, people will eventually turn their back over
me.

The companies that violate spiritual laws may suffer in the long
run through alienation of it workers, dissatisfaction of its
customers and the loss of community respect. Companies that
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58
follow spiritual principles and are competent, on the other hand
will be long term leaders. Companies adopt codes of conduct
and statements of values for similar reasons i.e. to increase the
firm’s prosperity.

What are the key Elements of the spiritual in Organizations?


Although definitions of ‘spiritual’ may vary, there is a general
consensus amongst writers on what this looks like when applied
to organizations and also to leadership.

Some of the major elements that are common to most are an


emphasis on:

1. Vision and values


2. Service and love for others
3. Empowering others
4. Courage to overcome fears
5. Changing from within

World class organizations are discovering that their continued


success depends on creating organistaions based on unity,
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justice, integrity, respect and service. For decades we have
denied the importance of these virtues in our organizational lives
and have developed a more material view of man, one that
ignores the deeper issue of seeking meaning of life and work.
These are issues that organizations can no longer afford to
disregard. These are the new management virtues. These new
management virtues form the foundation of characteristics
making up the new management paradigm.

Through trial and error, world wide companies are discovering


the effectiveness of the new management virtues of unity,
respect, justice , trustworthiness and integrity.

A few examples of organistaions lead by spiritual values are

Wipro Spectramind, a Wipro subsidiary and among the top


three BPO companies in India, clears many misconceptions that
the ITES industry carries on its back. According to S
Varadarajan, vice president of talent engagement and
development at Wipro Spectramind—it’s all a matter of
perspective. It is very important to ensure that the flock is kept
together. For this, the company works by a set of values or
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operating principles, which forms the basic fabric of Wipro
Spectramind,” explains Varad-arajan. This has helped in
maintaining the organization as an integrated whole. The values
laid down in the company’s preamble are ‘Integrity and
Honesty’, ‘Teamwork’, ‘Respect and Dignity’, ‘Fun’, ‘Customer
Centricity’, ‘Innovation and Excellence’. Having a strong set of
values also helped in smooth integration of the Spectramind
work culture and philosophy into Wipro.

The Aditya Birla Group is India's first truly multinational


corporation. Global in vision, rooted in Indian values, the Group
is driven by a performance ethic pegged on value creation for its
multiple stakeholders. A value-based, caring corporate citizen,
the Aditya Birla Group inherently believes in the trusteeship
concept of management. Part of the Group’s profits is ploughed
back into meaningful welfare-driven initiatives that make a
qualitative difference to the lives of marginalized people.

Infosys believes, a company's value system is the guiding light


in its hours of darkness. It builds confidence, peace of mind, and
enhances enthusiasm during tough times. The importance you

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61
attach to your value system is reflected in the cost you are
willing to incur for your beliefs and convictions. It was said by
Mr. Narayan Murthy “At Infosys, we have stood firm whenever
our value system was tested. We knew that talking short cuts
that compromise our values would be detrimental. One of my
strongest beliefs is that corporations have an important duty to
contribute to society. No corporation can sustain its progress
unless it makes a difference to its context".

Delta Airlines was able to reduce erosion of trust during a


major restructuring by improving and increasing communication
(Richardson and Denton 1996). Delta set up a special, toll free
telephone number to handle questions from employees and
update information on the changes. The airline received more
than six thousand calls from the very beginning. A similar
program at another company going through a merger helped
enhance trust and job satisfaction within three months.

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Benefits to Organizations that Integrate
spirituality:

In organizations that foster spirituality management recognizes


that while developing human resources will contribute
ultimately to profit, workers are to be valued and affirmed
because that is how the organization operates; that is its
philosophy. In order to fully understand the idea of spirituality
and work, an attitude toward employees must be that are
‘spiritual’ beings who are holders of truth, integrity and unique
and individual gifts’ (Craigie, p.1999).

However, greater profit is a byproduct of integrating spirituality


into the workplace. In addition to that more kindness, fairness,
democratic principles and power sharing can be attributed to
boost up the spirits of the employees. Employees are
empowered, and they thus contribute to the strength of the
organization and a renewed competitive energy. If employees
are encouraged to become more conscious of their ‘highest’ self
and are made aware of the purpose of life and work both
material and spiritual organizational effectiveness is enhanced.
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VALUE-BASED MANAGEMENT
Today’s work life has become so demanding, fast paced,
stressful, ambiguous and chaotic due to our lifestyle that we are
forced to seek Value-based answers and ways of achieving
personal stability within. We have come to realize that our inner
wisdom is the only source that will sustain our adaptation and
stability in the long run. More specifically, it has to do with how
we define ourselves, view the world, relate to others, and make
ethical/ moral decisions. Introduction of spirituality in an
organization culture will help employees desire, to integrate
personal life values with professional life.

What is Value-Based Management?

Value management is distinct from other management


approaches in way that it is simultaneously includes attributes
which are not normally found together. It brings together within
a single management system. Alignment of business vision,
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64
goals, strategies, policies and practice has always been the key
to the effectiveness and success of organizations. Customers,
employees, suppliers, stakeholders and other constituencies may
all hold differing views of what represents value. The aim of
management is to reconcile these differences and enable the
organization to achieve the greatest progress towards its stated
goals. The way the organization conducts itself its culture,
vision and mission all are governed by its values.

The effort it puts into achieving excellence is governed by its


values that is experienced both by employees and customers.

There are six phases to developing a Value-based corporate


culture

 Assessment:

Determine the company’s position on its values culture and


figure out what the values need to be.

 Improve initiatives:

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To develop improvement initiatives that tightly align to the
strategies developed means that they must contain measures and
outcomes that link directly to the measures and outcomes stated
in the strategy. To do this, management must look inward to its
knowledge workers for solutions. This requires that management
to communicate its strategies and objectives. It requires
management to view the organization in terms of how its
processes function and to pose challenges to cross functional
groups that represent those processes.

Illustration:

Take the example of a car manufacturer who might have a


strategy to improve customer satisfaction with its cars by
building cars with low price, high mileage, good design, 5 years
warranty etc. the management than organize a team of
knowledge workers to purpose ways to achieve the goal. The
team would comprise collectively and explore how to reduce
material weight, streamline production, and develop engines that
to achieve the goal.

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All organizations have implicit values, yet few have taken the
trouble to make them explicit. Aligning Values with the
management practice is the essential component.

Program development:

Once the company determines where it stands on its selected


values, it decides how to make progress towards them. Create a
code of conduct that represents the ethical values established
during assessment. Keep the code precise, based directly on the
selected values. Establish a training plan for getting the required
information to everyone working with the company.

Employees are not the only one’s to introduce to the new effort.
Do not forget about vendors and contracted staff, though the
company may introduce them to the program after its successful
internal launch. Each of these other stakeholders needs training
based on their role in the business.

 Program Implementation:

Communicating the program effectively throughout the


organization is an essential to a successful program.
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67
Communicating the program frequently is another important
success factor. Distribute the “Code of Conduct” and train
people so they understand it. Verify that all levels of staff are
getting the desired message. Establish an anonymous reporting
system to raise questions about the values and any suspected
lapse. If the company is successful with investigations, several
things can happen. First, giving each incident the appropriate
investigation will establish the credibility of the program.

 Re-assessment and Modification

After the initial implementation of the program’s major


elements, review if again. Find out the communications
effective in getting the right message to all levels of staff.

Evaluation- This process is more comprehensive than the re-


assessment. It comes on a less frequent basis, usually annually.
Consider adding questions about the ethic s program to your
annual employee questionnaire. This will not only help the
evacuation process but can also moderate the costs of gathering
such information. Re-evaluating the program and keeping it
relevant are essential to its continued health. Remember that
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68
ethics are about people and how they interact. The program is
about building a culture that supports sound decision-making
based on respect for all stakeholders. That asset is a way to draw
concerned parties into the company culture and create an
environment where they all can be productive.

Recent happenings about accounting practices, conflicts of


interest, document shredding and retaliation against employees
in companies heighten interest in spiritual values.

Spiritual Age:

We have moved from the industrial age to the information age


which is based on knowledge to the spiritual age which is based
on wisdom. Wisdom is a way of being – an in-depth
understanding, empathy, compassion for the human experience
at work is not about finding purpose and meaning in our job,
but finding it in ourselves.

Spiritual Values:

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The root for value is valor, which means strength. Values are
sources of strength because they give people the power to take
action. Values are deep and emotional and often difficult to
change. Values are the essence of any organization and
philosophy for achieving success. Values provide employees
with a sense of common direction and guidelines for day to day
behavior. The first step in creating an atmosphere of common
commitment is to invite the hearts and minds of employees to
join the purpose of the organization. Shared missions, values
and vision bring people together. They unite and provide the
link between diverse people and activities. People who share
values or vision are more likely to take responsibility; they are
more likely to challenge the limits of convention. Values
provide guidance.

Spiritual value is a way of expressing more humanity and


recognizes each persons own beliefs. Traditional ways of
achieving values do not provide the flexibility and
responsiveness necessary for a customer focused stance in a
rapidly changing and unpredictable environment. The
development of an individual and building on creativity will
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70
naturally require spiritual practice e in the process of achieving
an organizational goal. The rate at which an individual grows is
mostly self-determined. An organizational goal to deliver a
product on time within budget may force or inspire an employee
to learn new skills and assume greater responsibility in order to
achieve that goal. In this sense, spiritual goals and
organizational goals are not only compatible, but mutually
beneficial.

If we view companies from a broader perspective, we would see


that spirituality inspire a new way of doing business, the basic
spiritual values in management are Honesty/Integrity,
trustworthy, Cooperation, Respect, Patience, Responsibility,
Flexibility and Unity.

Honesty/ Integrity:

Honesty means that there are no contradictions or discrepancies


in thoughts, word, or actions. To be honest to one’s real self and
task and inspire faith in others. Honesty is never to misuse that
which is given in trust.

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Honesty is a clear conscience "before myself and before my
fellow human beings." Honesty is the awareness of what is right
and appropriate in one’s role, one’s behavior, and one
relationship. With honesty, there is no hypocrisy or artificiality
which creates confusion and mistrust in the minds and lives of
others. Honesty makes for a life of integrity because the inner
and outer selves are a mirror image Honesty is to speak that
which is thought and to do that which is spoken. There are no
contradictions or discrepancies in thoughts, words, or actions.
Such integration provides clarity and example to others. To have
one form internally and another form externally creates barriers
and can cause damage. Honesty is as distinct as a flawless
diamond which can never remain hidden. The worth is visible in
one’s actions.

To be trusted and to trust provide the foundation and cohesion


necessary for untarnished relationships. It is also necessary to
share with honesty the feelings and motives of one another.
When there is honesty and cleanliness, there is also closeness.
Without these principles, neither individuals nor societies can be
functional.
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An honest person is one who aspires to follow the highest codes
of conduct, who is loyal to the benevolent and universal
principles of life, and whose decisions are based clearly on what
is right and wrong. Such an individual maintains standards
which provide guidance and courage to understand and respect
the subtle connections of the world in relation to his or her life.
An honest person appreciates the interconnectedness of the
natural world and does not misuse, abuse, or waste the wealth of
resources provided for the well-being of humanity. An honest
person does not take for granted his or her own resources such
as mind, body, wealth, time, talents, or knowledge. Honesty
means never to misuse that which is given in trust. There would
always be the concern that resources be used in a worthwhile
way - for the basic human,

Trustworthy:

Trustworthiness seems to be a thread running through business


development. The market system depends on trust- trust
between customers and sellers, between suppliers and
manufacturers, between bankers and companies.
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For example, if customers had no reason to believe that their
purchases would be of adequate quality and had no means of
returning defective merchandise, imagine their wariness in
spending money on anything.

Similarly, if supplier were habitually paid late and sometimes


less than the amount due, they would demand cash on or even
before making delivery, which would put many factories in a
difficult cash-flow situation.

Trust manifests itself on three levels:

1. Within the workers.


2. Among all workers and throughout the organization,
leading to greater accessibility and ;
3. Between the organization and the community in which it
operates.

Cooperation:
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One who cooperates receives cooperation. The method to give
cooperation is to use the energy of the mind to create vibrations
of good wishes and pure feelings for others and for the task. By
remaining detached, objective and influenced by innermost
values and not external circumstances, subtle cooperation in the
form of wisdom emerges.

Cooperation is one of the most important values needed in


today’s organization set up. Every department in an organization
depends on the other for fulfilling its

needs for example the marketing department depends on the


production department so that it can fulfill the demand created in
the market. Here, cooperation takes a stand. Each department
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and personnel in the organization must cooperate with each
other so as to achieve the organizational objectives.

Cooperation requires recognizing the unique role of every


individual while maintaining a sincere and positive attitude.
Positive thoughts within the self automatically and easily create
the feeling of cooperation within the minds of others. The
method to give cooperation is to use the energy of the mind to
create vibrations of good wishes and pure feelings for the others
and for the task. That affects the atmosphere in a positive and
subtle way. The collective vibrations of such pure and subtle
effort prepare the ground for open and profound deliberations
and a successful round of cooperation.

Patience:

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Patience is a value or quality that is highly demanded in any
work of life. No success is possible without this quality. This
quality develops will power. A patient man always keeps his
cool. He has a balanced mind. He is not afraid of failures and
difficulties. There is a very beautiful example that is relevant to
patience, the bees collect a drop of nectar from each flower
patiently and store it in the honey comb.

People today want quick results and in the process make


innumerable mistakes. They become careless and stressed out
and lose all their energy just to get the end result instantly. It’s a
popular saying that ‘the fruits of patience are the sweetest.’

Unity:

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Unity is harmony within and among individuals in the group.
Unity is sustained by concentration energy and focusing
thought, by accepting and appreciating the value of the rich
array of participants and the unique contribution each can make,
and by remaining loyal not only to one another but also to the
task.

Unity is built from a shared vision, a cherished hope, an


altruistic aim, or a cause for the common good. Unity gives
sustenance, strength, and courage to make the impossible
possible. Combining with determination and commitment, unity
makes the biggest task seem easy.

The stability of unity comes from the spirit of equality and


oneness, the noble values embodied in core universal principles.
The greatness of unity is that everyone is respected. Unity
creates the experience of cooperation, increases zeal and
enthusiasm for the task, and makes the atmosphere powerful and
enabling.

Unity manifests in team spirit. It is the feeling of oneness. Unity


is the strength of an organization.
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Respect:

To know one's own worth hand to honor the worth of others is


the true way to earn respect. Respect is an acknowledgement of
the inherent worth and innate rights of the individual and the
collective. These must be recognized as the central focus to
draw from people a commitment to a higher purpose in life.

Respect begins within the individual. The original state of


respect is based on awareness of the self as a unique entity, a life
force within, a spiritual being, a soul. The elevated
consciousness of knowing "who I am" arises from an authentic
place of pure worth. With such insight, there is faith in the self
and wholeness and completeness within. With self-realization,
one experiences true self-respect.

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Respect is an acknowledgment of the inherent worth and innate
rights of the individual and the collective. These must be
recognized as the central focus to draw from people a
commitment to a higher purpose in life. International respect and
recognition for intellectual rights and originality of ideas must
be observed without discrimination. The eminence of life is
present in everyone, and every human being has a right to the
joy of living with respect and dignity.

In an organization one must respect the fellow coworkers,


subordinates, seniors, shareholders, suppliers, customers etc.
Respect must be reciprocal. One should give and take respect.
Respect their viewpoints, beliefs, physical abilities etc. along
with respect comes acceptance which includes acceptance of
inherent rights of each person. Lack of respect and acceptance
lead to conflicts and hostility.

Flexibility:

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Flexibility can also be called as adaptability or adjustability. It
includes the ability to adapt to changing situations and allowing
one’s own beliefs and habits to change as needed. As our world
changes at an ever rapid pace, we have to see trends and prepare
for them and change ourselves with it.

Flexibility is to learn about ourselves, our own strengths and


weaknesses and then work to operate from our strengths
allowing others to help us with our weaknesses. It is the ability
to transform ourselves to best suit the environment and this
should be simple. A person is flexible only if he has an easy
nature and not rigid. Flexibility incorporates a change in shape
and not nature. A very good example for this is clay, because of
the flexible nature of clay one can give it the desired shape but
the nature remains the same.

Responsibility:
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A responsible person fulfills the assigned duty by staying true to
the aim. Duties are carried out with integrity and a sense of
purpose. Moral responsibility is to accept what is required, to
honor the role which has been entrusted, and to perform
conscientiously and to the best of one’s ability. The actor has
been given the part. He or she should be mindful of that and not
wish to be somewhere or someone else. Duties should be carried
out with integrity and a sense of purpose.

Responsible individuals work in collaboration. That is true for


all tasks and especially important in areas which affect the lives
of others. Responsible individuals operate on two premises:

1) That all participants have something worthwhile to offer, and

2) That the situation requires a cooperative rather than a


competitive environment.

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Responsible people do not fall into the traps of inferiority or
superiority; they recognize that the optimum outcome cannot
depend on one person, one group, or one nation alone.

Responsibility is managing time and resources to bring


maximum benefit while accommodating necessary change.
Decisions in the consciousness of being responsible for social or
global welfare encourage actions which are performed in a
selfless way. In taking responsibility for others’ rights, a budget
of all assets - mental, physical, and spiritual - needs to be
devised. That includes taking into account accumulated and
available resources and their efficient and equitable use.
Inattention, carelessness, corruption, greed, or lack of judgment
result not only in some people or areas receiving nothing, some
not enough, and others too much, but also in the unnecessary
loss of human lives and natural resources.

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LEADERSHIP – in spiritual context
Leadership is often the key to the success or failure of
organization in all contexts whether business, religious groups,
Military, academic institutions etc.

People everywhere are starving for leadership... starving to


connect with leaders who are believable, trustworthy, and
capable of actualizing constructive changes, who can transform
the character of organizations and curtail the exploitation of
people and natural resources, inequalities of educational and
economic access, and stress from an impossible pursuit of
happiness through unlimited desires and acquisitiveness
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In order to be a successful manager, one has to be an effective
leader. The difference between a manager and a leader is that the
manager stays at the back and pushes people into the system,
while a leader stands in the front and pulls the people along with
him. The manager administrates and maintains, while a leader
innovates and develops. The manager relies on system and
counts on control while a leader relies on people and counts on
their trust. As such the manager enables things to be done right,
while a leader does the right things through inspiration.

Hence, the organizational world demands leader’s not just


managers. Who is a true leader? Somebody has beautifully
defined a leader as “one who never reacts, but observes,
understands, analyses and then acts decisively.”

The 6 C’s perfectly describe an ideal leader. A leader is a cool


and calm person. He would not lose his patience. This reduces
confusion and he possesses a clear vision that is a clear
understanding of what he is doing and why and how is he

going to do it. This enables him to be confident and therefore


has a high level of commitment and while performing he
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becomes highly creative in his ways. This is how he becomes a
source of inspiration.

Peter Drucker stated that leaders should lead not only through
knowledge and skill but through courage, responsibility, and
integrity." (Drucker, The Principles of Management, 1955)

Character impacts the leader’s effectiveness with both vision


and people. Character expands our horizons to include the
interests of those beyond ourselves; thus it can illumine
knowledge and convert it into wiser and more compelling
visions. Character also creates resonance between the leader and
others; by this the leader moves beyond "compliance" and
inspires inner commitment. A true leader inspires people to take
the initiative, based on their own intrinsic values, to implement a
noble vision.

True leaders must inspire courage, integrity, trust, and personal


brilliance in their colleagues. Their leadership must be based on
their personal character, and must build integrity and character
throughout the organization.

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When we exercise leadership based on spiritual values, we build
the character and reputation required for growth.

The innate powers that an efficient and effective leader must


possess are;

The Power to Accommodate:

It is the ability to adjust to the other person or situation, with the


consciousness of creating benefit from each opportunity. It
provides the ability of not being affected by negativity. It taps
the wisdom to perceive exactly what a person or situation
requires. A leader has the ability to adapt or the power to
accommodate. Flexibility and the ability to adapt is the strength
that helps the leader to reach his goals. A river finds its way
through the landscape and reaches the ocean despite many
obstacles along the way. In the same way, flexibility in a leader
is the ability to adjust to many different personalities and
situations he or she faces in the process of reaching his /her goal.
The more flexible the leader , the better will be his capability to
accept pressure. A leader needs to have the maturity as to where
to adapt and when to adapt.
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The Power to Discern:

This helps in distinguishing the real truth from the apparent


truth, between things of temporary value and those of eternal
value. This power helps to identify the fault lines and illusions.
This ability is absolutely crucial for a leader who is taking
decisions for so many others to follow. If he lacks discerning
power and chooses the wrong path, the consequences may be
hard hit. Discerning power means that you build up a very good
assessment system. Knowledge and wisdom enable one to take
accurate decisions

The Power to Face or Tolerate:

All the uncertainties, complexities and contradictions require lot


of tolerance. A leader has a high level of tolerance. Tolerance is
the ability to work in very demanding situations, where there is a
lot of turbulence and high pressure.

A leader has to handle many different situations simultaneously


and to accept considerable feedback. He has to take major
decisions and take responsibility of those decisions. Tolerance

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means to give one’s best up to the very end. It gives the courage
and confidence to deal with any situation or person. Challenges
are rather perceived as steppingstones to learn deeper lessons of
life. The leader has to have the power to face as he carries the
main responsibility. The implication of decision making is to
take up the responsibility.

The Power to Judge:

One of the major tasks of a manager is decision making. He is


constantly in situations where he has to judge . Discrimination
for correct decisions is like correct investigation for right
judgment. A manager has to make judgments at many instances
for which he should have a good eye for discerning between the
right and wrong, benefit and loss. This helps to assess any
situation accurately with clarity and precision, with a detached,
impartial and fair approach.

The Power to Pack-up:

This is the ability to set aside all wasteful thoughts so there is


lightness and freedom from burdens and worries. Though there

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may be many responsibilities, we cease to equate them with
worry. By going deep into the self, our preoccupations with
limited external activities are packed up for that period.

The Power to withdraw:

It is the power to detach the mind from the negative situation


while maintaining full awareness. To withdraw this way allows
us to observe the scene with n objective perspective.

CONCLUSION
Any company that successfully integrates performance and
responsibility will thrive, when management is firmly grounded
in spiritual principles, business skills are applied with
excellence, and people strive to apply high values to its
products, its communications, and internal management
practices – then the brands of that company take on an allure to
anyone interested in high integrity. That reputation will return
multiple dividends in terms of greater investment, greater

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growth, and greater talent. And we all gain greater confidence in
the power of love and character to provide for our material as
well as spiritual well-being.

Success stories of organizations operating on the principles of


spirituality are fundamentally about hope. With so much that is
negative around us, it is tempting to say that organizations are so
lacking in spirituality that we might as well abandon all attempts
to move in that direction. But the experiences of these leading
companies demonstrate that hopelessness is unwarranted. Love
and virtue carry their own rewards as we manage in accordance
with spiritual law. Love virtue and spiritual law can help us see
the essential nobility of others and the beauty and meaning of
thing otherwise invisible and intangible.

Thus it can be concluded that spirituality indeed has an


important role to play in our personal and professional lives.
Spirituality changes our attitude to wars life and our work.
Thus bringing wellbeing to our lives, organization, society and
the world as a whole. We can anticipate that all organizations

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realize the criticality of spirituality in management and help us
to evolve a and lead a meaningful life.

BIBLIOGRAPHY
Reference Books/ Magazines:

Development of the self- B K Jagdish Chander

Do you know your real self? – B K Jagdish Chander

Applied spiritual knowledge- B K Jagdish Chander

Self Managing Leadership- B K Usha

Living values- published by Brahma Kumaris World Spiritual


University

New Beginnings- Ken O’Donnell

Spirituality in the work place- edited by C Vijayahndra Kumar,


Kanugovi Sreenath

Essentials of management- Harold Kootz , Heinz Weirich


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BMA Review magazine –November- December 2004

Websites:

www.spiritualityatworkplace.com

www.bkwsu.com

www.viveka.org

www.adityabirla.com

www.expressitpeople.com

infotech.indiatimes.com

valuebased.rediffblogs.com

www.artofliving.org

www.chinmayamission.com

www.ramakrishna.org

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