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The Past
 Brands
PRODUCT DESIGN,
SUPPLY MANAGEMENT,
BRAND MARKETING
 Brands Retail
PRODUCT DESIGN, CONTEXT,
SUPPLY MANAGEMENT, CUSTOMER SERVICE,
BRAND MARKETING SERVICE THE TRANSACTION
 $22.7T
estimated worldwide retail sales for 2017

SOURCE: EMARKETER
THE LINES ARE

Blurring
 THE NUMBER OF MALLS IN THE U.S.
GREW MORE THAN TWICE AS FAST
AS THE POPULATION BETWEEN 1970 AND 2015

SOURCE: COWEN AND COMPANY

 VISITS TO SHOPPING MALLS

DECLINED BY 50%
BETWEEN 2010 AND 2013

SOURCE: CUSHMAN AND WAKEFIELD

 VISITS TO SHOPPING MALLS

DECLINED BY 50%
BETWEEN 2010 AND 2013

SOURCE: CUSHMAN AND WAKEFIELD

?
MAKING A VISCERAL

Connection
RETAIL AS AN EVENT

+ MAKING A VISCERAL
$45B
THE MARKET SIZE
Connection
OF THE POP-UP
INDUSTRY IN
THE U.S.

SOURCE: POP UP REPUBLIC

YOU ARE WHAT YOU

Experience
 YOU ARE WHAT YOU
43
PERCENTAGE
Experience
OF CONSUMERS
AGREE THAT
OWNING TODAY
FEELS LIKE
A BURDEN

SOURCE: PWC
Humanizing
POTENTIAL OF TECHNOLOGY
 Humanizing
77
PERCENTAGE OF
CUSTOMERS WHO
POTENTIAL OF TECHNOLOGY

SAY SOCIAL MEDIA

IS THE MAIN SOURCE
OF INSPIRATION
FOR THE PRODUCTS
THEY BUY

SOURCE: THE INFLUENCE OF INFLUENCERS

BRANDS AS A SOURCE OF

STABILITY
 44
BRANDS AS A SOURCE OF

STABILITY
PERCENTAGE OF
MILLENNIALS
AROUND THE WORLD
WHO EXPECT TO
LEAVE THEIR JOBS IN
TWO YEARS

SOURCE: DELOITTE
Commerce
IS COMING FULL CIRCLE
EXPERIENCES
CONNECTIONS
SERVICE
VALUES
Easier Better Happier
Pure Imagination
Back to the Future
470
NUMBER OF
Back to the Future
WHOLE FOODS
LOCATIONS THAT
ARE NOW PART
OF AMAZON

SOURCE: WHOLE FOODS

Hi-tech Lo-tech
Remarkable
 Consumer
As Collaborator
Rethinking Retail
Retail as an Event
Retail as a Service
AR/VR
 Made
to Order
 Dynamic
Assortments
and Pricing
Showroom
Retailing
 $ $ $ $
$

$
$
$
$$
$ $$ $

$ $
$ $

$
$
$

$
$$ $
$ $
 $22.7T
estimated worldwide retail sales for 2017

SOURCE: EMARKETER
End