Leading Drug Manufacturer Reduces Operational Costs and Simplifies Management with YASH Managed Services

The client is a leading pharmaceutical manufacturing company based in the USA. The Company manufactures tablets,
pharmaceutical formulation intermediates and active pharmaceutical ingredients which are distributed in over 50 countries.

The client needed

Business A solution that can help existing business operation services to identify and realize opportunities to reduce
operating costs
Need
To enhance the IT operations to position under a single ownership that brings operational efficiencies

Applications, Database and Infrastructure Support for almost 5+ years

12 x5 support for Business Critical Applications and Server
Support 300+ users
SLA based Delivery

YASH provides Managed services (SAP + Microsoft + IMS), support services include:
L 2 and Level 3 support for various areas of SAP, MS Sharepoint and Infrastructure services in a Managed
Services type of engagement model
Network Security Support
SAP ECC, BW and SOLMAN Support
Solution SAP BASIS
Database Support- SQL Oracle DB
OS Support AIX, Unix, Windows
Bespoke Applications development and support
Microsoft NAV application support and Sharepoint upgrades

Resolved more than 900 tickets per month

Round the clock system and server availability
Business Realized minimized operational and support costs with the consolidation of applications and database server
Impact Elimination of physical servers added to cost savings
Streamlined and standardized application servers for enhanced operational efficiency
 About YASH Technologies

YASH Technologies focuses on customer success. As a leading technology services and outsourcing partner for large and fast growing global customers, the company leverages
technology and flexible business models to drive innovation and value throughout its customers enterprise. YASH customer centric engagement and delivery framework integrates
specialized domain and consulting capabilities with proprietary methodologies and solution offerings to provision application, infrastructure and end user focused Right-Sourcing
services. YASH is a SEI CMMI (Level 3) and an ISO 9001:2015 certified company with U.S. and India headquarters and regional sales and development offices globally with
customers spread across 6 continents.

Contact YASH today at info@yash.com or visit www.yash.com

World HQ: 605-17th Avenue East Moline IL 61244 USA | Toll Free: 877-766-8934 | Tel: 309-755-0433 | Fax: 309-796-1242

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