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Personal Website:

60 Wadsworth St., Apt. 9B, Cambridge, MA 02142 | (617) 417 4839 |

Industry Executive with significant experience in various roles including Product Management, Product
Development, and Team Management.

Massachusetts Institute of Technology (Sloan & SoE), Cambridge, MA Sep 2016 Jan 2018
Master of Science Candidate, System Design & Management
Developed a semantic-web ontology data model as a research assistant, for augmented decision support
system to optimize strategic investment planning in large organizations like the US DoD.
Organized 2017 MIT conference on managerial, organizational, and strategic aspects of cyber security.

Visva Bharati University, Kolkata, India Jul 2003 Jun 2007

Bachelor of Technology, Information Technology
Marketed the annual college fest 2006 and brought in major corporate sponsors for the event.

GOLDMAN SACHS Jun 2015 Jul 2016
Associate Product Manager (Technology)
Created an asynchronous provisioning platform, from ideation to launch, enabling workflow, lifecycle, and
business process automation, providing on-demand IT orchestration and saving cost up to $4.5 M.
Designed extended features of Software Defined Infrastructure framework, leading to 50% increase in
operational efficiency.
Performed user research, needs identification and demand validation. Defined product success criteria,
performance metrics, and charted the technology platform roadmap.
Created API specs, managed risk and mitigation planning, and reviewed architectural design.

THOMSON REUTERS Sep 2010 Jan 2015

Product Owner (Technology Lead) [2013 15]
Managed a technology development team of 8. Identified user needs and opportunity, designed product
features, managed product backlog, and oversaw development and launch.
Architected modular and dynamic interactive voice response workflows and UX that improved CSAT score
by 45%.
Devised microservices REST API suite to connect the Financial and Risk Siebel CRM system with SaaS
providers, creating cohesive business process, thus improving 30% customer service time.
Inculcated Agile Continuous Integration and Test Driven Development.

Senior Product Engineer [2012 13]

Engineered a contact-center management portal, to support analysis of customer interaction data, thereby
reducing churn by 25%.
Generated disaster recovery and business continuity plan routing algorithm for CRM solutions.
Accelerated software release timelines by 25% with automated test scripts, code coverage tools, and working
on technical debt at regular intervals.
Personal Website:
60 Wadsworth St., Apt. 9B, Cambridge, MA 02142 | (617) 417 4839 |

Product Engineer [2010 12]

Created an asset management software that converged company resources inventory, including hardware,
software and licensing, leading to $700k reduction in operational costs.
Built API integration adapters to connect ETL services, logging & alerting services, and Salesforce to the

TECH MAHINDRA Feb 2010 Sep 2010

Technical Associate
Developed computer telephony product feature enhancements leading to 30% increase in sales funnel
evaluation phase.
Collaborated with channel partners for pre-sales solution architecture and gave product demos to senior
executives of clients.

HEWLETT PACKARD Aug 2007 Jan 2010

Technology Consultant
Reduced incidents by 20% via efficient operations management of Cisco Customer Collaboration products
through ITIL processes such as incident management, problem management, and change management.
Managed a Known Error and Knowledge database for increased operational efficiency.

Business: Agile, Systems Architecture, Stakeholder Management, Primary Market Research, Business-
Model-Canvas, SWOT, Value Chain Analysis, Competitive Analysis, Modelling & Simulation, Finance
Programming/Database: JavaScript, Java, SQL, Microsoft SQL Server, NoSQL
Others: Data Analytics, Data Structures, REST, Ontology, Design Patterns
Tools: JIRA, GitHub, Confluence, SVN, Node.js, Postman, Balsamiq, HP Service Manager

Volunteered to teach computer and soft skills to people with a disability in an NGO (Enable India).
Interests: Travel, photography, sketching, playing soccer.

Amlan Digitally signed

by Amlan Das

Das Date: 2017.09.15

19:07:13 -04'00'