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BIBLIOGRAPHIC REFERENCES:

1. Donnelly. Gibson. Ivancevich. Foundations of management and business


administration. Mc.Graw.Hill.
2. Idarberto Chiavenato. Introduction to the general theory of administration. Mc
Graw Hill
3. Norman Gaither. Production and operations management. Thomson Publishers.
4. Alfonso C. Morales Gutierrez, J.Antonio Ariza, Emilio Morales. Integrated
management of people.
5. Norman Gaither / Greg Frazier. Production and operations management
6. Idalberto Chiavenato. Introduction to the general theory of administration