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A

Project Report
on
Study of Vruksh e-business Suit Systems
Conducted
at
Vruksh Technologies Pvt Ltd.

Submitted in partial fulfillment of the course requirement


of Post Graduate Diploma in Management

Submitted By: External Guide: Internal Guide:


Pradeep Singha. Mr. Sunny Singh Thakur Prof. Geeta Joshi

(PGDMA1135) ( Asst. Branch Oper. Head) (IT Faculty DSBS)

2011-2013

Dayananda Sagar Business School

Shavige Malleswara Hills, Kumaraswamy Layout

Bangalore 560078

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GUIDE CERTIFICATE

This is to certify that the report titled Study of Vruksh e-business Suits System at Vruksh
Technologies has been prepared under my guidance and supervision. The report is submitted in
partial fulfillment of the requirement for the award of Post Graduate Diploma in Management
(Approved by AICTE) by Pradeep Singha. (DSBSPGDMA1135) and this report/study has not
formed a basis for the award of any degree or diploma in any university/institution.

Place: Bangalore Prof. Geeta Joshi

Date: (IT Faculty DSBS)

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Student Declaration

I hereby declare that the report/study titled Study of Vruksh e-business Suits Systems at
Vruksh Technologies Pvt. Ltd prepared under the guidance of Prof. Geeta Joshi submitted in
partial fulfillment of the requirement for the award of Post Graduate Diploma in Management
(AICTE) at Dayananda Sagar Business School is my original work and has not been submitted for
the award of any other degree/diploma in any university/institution.

Place: Bangalore Pradeep Singha

Date: (DSBSPGDMA1135)

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Acknowledgement

The satisfaction and euphoria that accompany the successful completion of any
task would be incomplete without the mention of the Mentors, whose constant guidance
and encouragement crown all the efforts with success.

I highly obliged to the Dayananda Sagar Business School for arranging the
program of dissertation report in Post Graduate Diploma in Management. in such a
manner.

It is my privilege to express my deep sense of gratitude to Prof Geeta Joshi at


the Dayananda Sagar Business School, Bangalore. For her efforts, guidance, valuable
comments and suggestions for making this Dissertation project report. She helped me to
complete my report on the practical study and gave contribution to improve and expand
my practical knowledge.

Finally, I express my intense gratitude to my parents whose blessings and


helped me to translate my efforts into fruitful achievement.

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INDEX

CONTENTS
SERIAL NO. PAGE
NO.
1. Industry Profile

1.1) Introduction of IT industry 02


1.2) History of IT industry in India 03
1.3) Software Development 06
1.4) Software development methodology 09

2. Research Methodology

2.1) Objective of study 11


2.2) Data collection 11
2.3) Tools 12
2.4) Limitations of study 12

3. Company Profile

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3.1) Vruksh Technologies Profile 14
3.2) Objective of Vruksh technologies 15
3.3) Study of Vruksh e-business Suites Software: 17

4. Data analysis & Interpretation

4.1) Data analysis 20

5. Finding and suggestions

5.1) Findings 31
5.2) Suggestion 32

6 Conclusion

6.1 Conclusion 34

7 Bibliography

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Introduction

The Information technology industry in India has gained a brand identity as a knowledge
economy due to its IT and ITES sector. The ITITES industry has two major
components: IT Services and business process outsourcing (BPO). The growth in

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the service sector in India has been led by the ITITES sector, contributing substantially
to increase in GDP, employment, and exports. The sector has increased its contribution to
India's GDP from 1.2% in FY1998 to 7.5% in FY2012. According to NASSCOM, the
ITBPO sector in India aggregated revenues of US$100 billion in FY2012, where export
and domestic revenue stood at US$69.1 billion and US$31.7 billion respectively, growing
by over 9%. The major cities that account for about nearly 90% of this sectors exports
are Bangalore, Hyderabad, Chennai, Delhi, Mumbai. Bangalore is considered to be
the Silicon Valley of India because it is the leading IT exporter. Export dominate the IT
ITES industry, and constitute about 77% of the total industry revenue. Though the IT
ITES sector is export driven, the domestic market is also significant with a robust
revenue growth. The industrys share of total Indian exports (merchandise plus services)
increased from less than 4% in FY1998 to about 25% in FY2012. According to Gartner,
the "Top Five Indian IT Services Providers" are Tata Consultancy
Services, Infosys, Cognizant, Wipro and HCL Technologies.

This sector has also led to massive employment generation. The industry continues to be
a net employment generator - expected to add 230,000 jobs in FY2012, thus providing
direct employment to about 2.8 million, and indirectly employing 8.9 million
people. Generally dominant player in the global outsourcing sector. However, the sector
continues to face challenges of competitiveness in the globalized world, particularly from
countries like China and Philippines.

India's growing stature in the Information Age enabled it to form close ties with both
the United States of America and the European Union. However, the recent global
financial crises has deeply impacted the Indian IT companies as well as global
companies. As a result hiring has dropped sharply, and employees are looking at different
sectors like the financial service, telecommunications, and manufacturing industries,
which have been growing phenomenally over the last few years. India's IT Services
industry was born in Mumbai in 1967 with the establishment of Tata Group in partnership
with Burroughs. The first software export zone SEEPZ was set up here way back in 1973,
the old avatar of the modern day IT park. More than 80 percent of the country's software
exports happened out of SEEPZ, Mumbai in 80s.

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History of IT Industry in India:

The Indian Government acquired the EVS EM computers from the Soviet Union, which
were used in large companies and research laboratories. In 1968 Tata Consultancy
Servicesestablished inSEEPZ, Mumbai by the Tata Groupwere the country's largest
software producers during the 1960s. As an outcome of the various policies of Jawaharlal
Nehru (office: 15 August 1947 27 May 1964) the economically beleaguered country
was able to build a large scientific workforce, third in numbers only to that of the United
States of America and the Soviet Union. On 18 August 1951 the minister of
education Maulana Abul Kalam Azad, inaugurated the Indian Institute of
Technology at Kharagpur in West Bengal. Possibly modeled after the Massachusetts
Institute of Technology these institutions were conceived by a 22 member committee of
scholars and entrepreneurs under the chairmanship of N. R. Sarkar.

Relaxed immigration laws in the United States of America (1965) attracted a number of
skilled Indian professionals aiming for research. By 1960 as many as 10,000 Indians were
estimated to have settled in the US. By the 1980s a number of engineers from India were
seeking employment in other countries. In response, the Indian companies realigned
wages to retain their experienced staff. In the Encyclopedia of India, Kamdar (2006)
reports on the role of Indian immigrants (1980 - early 1990s) in promoting technology-
driven growth:

The ground work and focal point for the development of the information technology
industry in India was led by the Electronics Commission in the early 1970's. The driving
force was India's most esteemed scientific and technology policy leader M. G. K. Menon.
With the support of the United Nations Development Programme (UNDP) under project
IND/73/001, the Electronics Commission formulated a strategy and master plan for
regional computing centers, each to have a specific purpose as well as to serve as a hub
for manpower development and to spur the propagation of informatics in local
economies. The first center, the National Centre for Software Development and
Computing Techniques (from 1973 onward) was at the Tata Institute of Fundamental

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Research in Mumbai and was focused on software development. A key decision of the
strategy was to not focus on large-scale hardware production but rather intellectual
capital and knowledge development. The success of this decision can be seen in the
global leadership of Indian entrepreneurs and computer scientists in software
development. Jack Fenster stock of the United States was the program manager on behalf
of the UNDP and the key advisor to the Indian Government for the implementation of the
master plan.

The National Informatics Centre was established in March 1975. The inception of The
Computer Maintenance Company (CMC) followed in October 1976. During 1977-1980
the country's Information Technology companies Tata Infotech, Patni Computer
Systems and Wipro had become visible. The 'microchip revolution' of the 1980s had
convinced both Indira Gandhi and her successor Rajiv Gandhi that electronics and
telecommunications were vital to India's growth and development. MTNL underwent
technological improvements. During 1986-1987, the Indian government embarked upon
the creation of three wide-area computer networking schemes: INDONET (intended to
serve the IBM mainframes in India), NICNET (the network for India's National
Informatics Centre), and the academic research oriented Education and Research
Network (ERNET).

Resent Devlopment

The economic effect of the technologically inclined services sector in Indiaaccounting


for 40% of the country's GDP and 30% of export earnings as of 2006, while employing
only 25% of its workforce. Today, Bangalore is known as the Silicon Valley of India and

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contributes 33% of Indian IT Exports. India's second and third largest software
companies are head-quartered in Bangalore, as are many of the global SEI-CMM Level 5
Companies.

Mumbai too has its share of IT companies that are India's first and largest, like TCS and
well established like Reliance, Patni, LnT Infotech, i-Flex, WNS, Shine, Naukri, Jobspert
etc. are head-quartered in Mumbai. And these IT and dot com companies are ruling the
roost of Mumbai's relatively high octane industry of Information Technology.

Such is the growth in investment and outsourcing; it was revealed that Cap Gemini will
soon have more staff in India than it does in its home market of France with 21,000
personnel in India.

On 25 June 2002 India and the European Union agreed to bilateral cooperation in the
field of science and technology. A joint EU-India group of scholars was formed on 23
November 2001 to further promote joint research and development. India holds observer
status at CERN while a joint India-EU Software Education and Development Center is
due at Bangalore.

Big Four IT Services companies in India

TCS
Wipro
Infosys
HCL Technologies

Software Development

Software development (also known as application development, software


design, designing software, software application development, enterprise application
development, or platform development) is the development of a software product. The
term "software development" may be used to refer to the activity of computer
programming, which is the process of writing and maintaining the source code, but in a

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broader sense of the term it includes all that is involved between the conception of the
desired software through to the final manifestation of the software, ideally in a planned
and structured process. Therefore, software development may include research, new
development, prototyping, modification, reuse, re-engineering, maintenance, or any other
activities that result in software products.

Software can be developed for a variety of purposes, the three most common being to
meet specific needs of a specific client/business (the case with custom software), to meet
a perceived need of some set of potential users (the case with commercial and open
source software), or for personal use (e.g. a scientist may write software to automate a
mundane task). Embedded software development, that is, the development of embedded
software such as used for controlling consumer products, requires the development
process to be integrated with the development of the controlled physical product.

The need for better quality control of the software development process has given rise to
the discipline of software engineering, which aims to apply the systematic approach
exemplified in the engineering paradigm to the process of software development

here are several different approaches to software development, much like the various
views of political parties toward governing a country. Some take a more structured,
engineering-based approach to developing business solutions, whereas others may take a
more incremental approach, where software evolves as it is developed piece-by-piece.
Most methodologies share some combination of the following stages of software
development:

Analyzing the problem

Market research

Gathering requirements for the proposed business solution

Devising a plan or design for the software-based solution

Implementation (coding) of the software

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Testing the software

Development

Maintenance and bug fixing

These stages are often referred to collectively as the software development lifecycle, or
SDLC. Different approaches to software development may carry out these stages in
different orders, or devote more or less time to different stages. The level of detail of the
documentation produced at each stage of software development may also vary. These
stages may also be carried out in turn (a waterfall based approach), or they may be
repeated over various cycles or iterations (a more "extreme" approach). The more
extreme approach usually involves less time spent on planning and documentation, and
more time spent on coding and development of automated tests. More extreme
approaches also promote continuous testing throughout the development lifecycle, as
well as having a working (or bug-free) product at all times. More structured or
waterfall based approaches attempt to assess the majority of risks and develop a
detailed plan for the software before implementation (coding) begins, and avoid
significant design changes and re-coding in later stages of the software development
lifecycle planning.

There are significant advantages and disadvantages to the various methodologies, and the
best approach to solving a problem using software will often depend on the type of
problem. If the problem is well understood and a solution can be effectively planned out
ahead of time, the more "waterfall" based approach may work the best. If, on the other
hand, the problem is unique (at least to the development team) and the structure of the
software solution cannot be easily envisioned, then a more "extreme" incremental
approach may work best. A software development process is a structure imposed on the
development of a software product. Synonyms include software life cycle and software
process. There are several models for such processes, each describing approaches to a
variety of tasks or activities that take place during the process.

Consistency in Software

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In order to ensure that software can evolve in a way that maintains its inherent
multidimensionality, one must ensure that the different dimensions evolve together in a
consistent manner. Software has too many dimensions to combine within a single
framework. A good mechanism should not be geared to a specific problem such as
ensuring the consistency of a UML class diagram with the source code. Instead it should
be flexible enough to handle the broad range of dimensions that are actually involved in
software development.

The sources of ideas for software products are legion. These ideas can come from market
research including the demographics of potential new customers, existing customers,
sales prospects who rejected the product, other internal software development staff, or a
creative third party. Ideas for software products are usually first evaluated
by marketing personnel for economic feasibility, for fit with existing channels
distribution, for possible effects on existing product lines, required features, and for fit
with the company's marketing objectives. In a marketing evaluation phase, the cost and
time assumptions become evaluated. A decision is reached early in the first phase as to
whether, based on the more detailed information generated by the marketing and
development staff, the project should be pursued further.

Because software development may involve compromising or going beyond what is


required by the client, a software development project may stray into less technical
concerns such as human resources, risk management, intellectual
property, budgeting, crisis management, etc. These processes may also cause the role
of business development to overlap with software development.

Software development methodology

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A software development methodology is a framework that is used to structure, plan, and
control the process of developing information systems. A wide variety of such
frameworks have evolved over the years, each with its own recognized strengths and
weaknesses. One system development methodology is not necessarily suitable for use by
all projects. Each of the available methodologies is best suited to specific kinds of
projects, based on various technical, organizational, project and team considerations.

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OBJECTIVES:

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Understand the professional, ethical, legal, security and issues and responsibilities
of the software.
To Know whether the sales and services staff are satisfied with the system
Identify some more requirement of the software for the benefit of the company,
To Know the Software is user friendly or not.
To understand the advantages and disadvantages of the software.

(A) DATA COLLECTION:

The main source of information for this study is based on the data collection. Data
collected are both primary and secondary in nature.

Primary Data

Primary data have been directly collected from the employee and customers of Vruksh
Technologies as well from the people outside the Vruksh Technologies by survey method
through undisguised structured questionnaire.

Questions like open ended, close ended, multiple choice, dichotomous and ranking type
have been used for the purpose of data collection.

Secondary Data

Secondary data have been collected from official website of Vruksh Technologies and
also from other official websites.

Sample Size

Sample size is the total number of samples selected for the study from the sampling
population. Sample size for the study taken is 30.

(B) TOOLS:
Tools used in the study are

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1. Percentage analysis
2. Chi square-test

Chi Square -test

A chi-squared test, also referred to as chi-square test or test, is


any statistical hypothesis test in which the sampling distribution of the test statistic is
a chi-squared distribution when the null hypothesis is true, or any in which this
is asymptotically true, meaning that the sampling distribution (if the null hypothesis is
true) can be made to approximate a chi-squared distribution as closely as desired by
making the sample size large enough.

2 N (adbc)2
X =
( a+b )( c +d ) ( a+ c ) ( b+d )

Where N = a + b + c + d

Limitations Of The Study

Time constraint- the study is a time consists.


Awareness of the software to the outside world of the origination
Study of software cannot establish that the software functions properly under all
conditions but can only establish that it does not function properly under specific
conditions

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Company Profile:

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"Vruksh Technologies (VT) is today, a mature and fast growing company committed to
providing reliable and cost-effective I.T. training and development solutions to deliver
unprecedented, measurable business value. Emphasis on quality, world-class human
resources and cutting edge solutions drive its commitment. With a successful track record
of serving the most demanding customers, VT can bring you the benefits of working with
a partner with software skills, networking expertise, project management experience and
domain knowledge in every aspect of Information Technology.
The prime tenet of VIPLs philosophy is to partner with its clients using innovative
models of engagement. The accent is not just on IT benefits but on a whole host of
business benefits. Realizing strategic imperatives in the form of measurable business
value, through Business Solutions, is a cornerstone of VIPLs engagement philosophy.
VIPL represents the most progressive thinking on: Partnering with clients High value
consulting-driven Business Solutions Exploiting emerging and established Information
Technologies to create business value. Think of us as a next generation consulting
company

Vision
VT vision is seeing an opportunity inside a challenge, which aims to be a leader in the
areas of IT Training, Web Site Development and Software Development, which
contribute significantly to build new India and become valuable Software Company.

Mission
VT mission is to deliver high end professional training to student to become next
generation software developer, and to developed world-class software solutions across
the business lines with the highest standards of professionalism, quality and customer
service.

Team

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With a strong technical knowledge base and proven expertise in the areas of software
technology, our team is your ideal technology partner. Our quality consciousness,
process, and commitment make us immensely valuable for our partners.

Services provided by Vruksh Technologies

Software & Web Development


Vruksh Technologies is expertise in creating customer enterprise application design,
development and integration services for companies seeking to create or enhance custom
business applications. We provide enterprises the advantage of custom software
application development outsourcing. Custom software development brings applications
to life. We make them affordable and adoptable

Application Maintenance & Support


Our Maintenance & Support services improve the quality of existing applications to
industry standard requirements and boosts uptime. Our software application
development, maintenance and support services.

IT Training
We provide Professional Training for B.Tech, MCA, BCA, Msc (IT),MCM students in
Asp.net ,Vb.net,C#.net, Linq, Silverlight, AJAX, Web Designing, Php ,Jumla, with latest
technology and live project at our software company. after training we provide
Experience Certificate from our company . Training provided by experienced trainer in
our company.

Web Hosting
Our company that is dedicated in helping small and midsize business companies to reach
customers online. We believe that by creating a website, all you have is just web
presence, but to get effective traffic on your website, it is equally important to have a well

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designed one. This is why we provide the best of Web Hosting and Web Designing
services. Also, our services are backed with exceptionally good quality and low costs.

Some Products of Vruksh Technologies

Laboratory Management System 10.8

Brokerage Management System 2.0

Institute Management System 1.0

Hospital Management System 2.0

Some Clients of Vruksh Technologies

QualiChem Laboratory Pvt. Ltd

Sangeeta Brother's Pvt. Ltd

IST Computer's Pvt Ltd

College Management System 2.0

School Management System 2.0

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Study of Vruksh e-business Suites Software:
INTRODUCTION

Vruksh e-business suite software which is used by Vruksh technology pvt ltd. This
software is nothing but a client or customer management system software. Most
businesses today use some type of Client Management Software for keeping track of their
customer information. Many are very simple systems that track basic contact information
such as customer name, address, phone number, and email address. Those systems may
be a card file or Rolodex, some sort of database or spreadsheet program, or software
specifically designed for managing contact information. In a competitive business
environment it is important to have a Client Management Software system that not only
organizes the information for the contacts you work with, but also for the companies.
Your Client Management Software must permit you to easily review the contact
information for the people and companies you work with as well as giving you access to
a history of the communication, events, and actions related to them.

The first Client Management Software programs were simple paper files with the contact
data (name, address, and phone number) of the people you worked with. Many business
people kept this information in card files or address books. With the development of day
planners and date books many business people found an easy way to keep all their
customer information in one place, with a spot for short notes and a calendar close at
hand. However, their Client Management Software was still on paper making it
cumbersome to update and difficult to share information with colleagues. As computers
and software took over the business world, they took over Contact Management as well.
You could now keep your contact data in a spreadsheet or database.

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This made updating the information a bit easier, but could still be cumbersome to use and
often took more than basic knowledge of the software program. With software programs
designed for Contact Management, the business professional finally got a tool allowing
them to easily organize contact data in one location, make it simple to update and record
information not previously available (email and website addresses). The preeminent
Client Management Software in this arena being Microsoft Outlook, allowing easy
collection of contact data with access to your email, calendar, and daily task lists.

Reviewing the history of communication you have had with your clients is a vital
component of Client Management Software, and should be a simple process. When
working in a Client Management Program, you want to be able to see all the activities
related to a specific person or a company. The Prophet Contact Manager allows you to
select a specific contact or company and see all the related emails, appointments, tasks
and even sales opportunities. The Contact Manager presents you with tabbed sections that
allow you to easily switch between viewing emails, appointments, tasks and attachments
for a specific contact or company.

If you are looking for an email from one of your clients just click their name in the
Contact Manager window, then select the "Emails" tab. You can now find that email from
any folder in your Outlook, and with a simple click open it to review the specifics. That
message is opened directly from your Outlook. This can be a vital function of Client
Management Software in providing a consistent and reliable history of your relationship
and communication with a client.

Client Management Software will provide your business with the ability to track the
contact information for both the people and the companies you work with, it will create
relationships between the two, and will provide you with a way to see a comprehensive
history of activities in an easy to navigate interface. Prophet CRM creates all this for you
inside a system you are already using, Microsoft Outlook. You can continue to work in
Outlook as you always have, and utilize Prophet's advanced Client Management features
to keep tabs on every communication and activity you have for a specific client. This can
be an important advantage if your company is already using Outlook, as it dramatically

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shortens the time it takes for users to become familiar with the new Contact Management
features. Prophet's integration with Outlook also eliminates the problem of having
customer data in two places. With Prophet your contact data is on only one place.

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Data Analysis and Interpretation

No of Males and females

No of respondents 30
males 18

females 12

Analysis:-

From the above table we can analysis that male candidate are more than the female
candidate

respondent
20
18
16
14
12 respondent
10
8
6
4
2
0
male female

Interpretation:

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In the given graph it clearly indicates that out of 30 respondent 18 are males and 12 are
females.

Age group No of respondent 30


18-25 10
26-35 12
Age group of
36 and above 8 respondents

Analysis:-

From the above table we can analysis that the no of respondents are more in the age
group of 25-35.

No of respondent 30

36 and above

No of respondent 30
26-35

18-25

0 2 4 6 8 10 12 14

Interpretation:

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In this given graph its clearly state that no of respondents is 30 but age group divided into
Four category

Vruksh e-business suite software is flexible?

No of respondents 30
Agree 22

Disagree 8

30

25

20

15

10

0
Agree Disagree

Analysis:-

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From the above graph we can analysis that the Vruksh e-business software is flexible.

Is the software is user friendly?

No of respondents 30
Agree 26

Disagree 4

Agree Disagree

13.33%

86.67%

Analysis:-

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From the above pie chat we can analysis that the Vruksh e-business software is user-
friendly. And it can be operate easily by any users.

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Male Female Total

Agree 15 11 26

Disagree 3 1 4

Total 18 12 30

H0 = opinion of both male and female about the software is independent.

H1 = opinion of both male and female about the software is not independent.

2 N (adbc)2
X =
( a+b )( c +d ) ( a+ c ) ( b+d )

X2 = 30(15*1 11*3)2/ 18*12*26*4


X2 = 0.4326

Degree of freedom = (c-1)(r-) = (2-)(2-1) = 1

At 5% level of significant for 1 degree of freedom, critical value k=3.84

X2 = 0.4326 < 3.84 =k

Accept H0

Hence opinion of both male and female about the software is independent.

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Can it easily be integrated into Current physical scenario?

No.of respondents 30
Yes 16

No 14

16.5

16

15.5

15

14.5

14

13.5

13
Yes No

Analysis:-

By the analysis through t-test we can observe that the software Vruksh e-business suite
will integrate into current physical scenario.

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The software provided by Vruksh technologies are affordable?

No.of respondents 30
Yes 10

No 20

20
18
16
14
12
10
8
6
4
2
0
Yes No

Analysis:

From the above graph we can analysis that the software which are providing by the
Vruksh technology are not affordable by every person.

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The Software which are provided by Vruksh Technology is beneficial for the
customer?

No.of respondents 30
Agree 28

Disagree 2

Agree Disagree

Analysis:

From the above chart we can analysis that The Software which are provided by Vruksh
Technology is beneficial for the customer

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Taking into consideration the features and benefits of the software itself. Are you
satisfied with the product?

No.of respondents 30
Satisfied 18

Dissatisfy 12

18
16
14
12
10
8
6
4
2
0

Satisfied
Dissatisfy

Analysis:-

From the above test it is proved that the Respondents are satisfied with the features and
benefits of the software.

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Findings

Some salespeople neglect to update customer records.


The software ends up costing more than it benefits a business.
Looking at the current scenario more marketing effort should be done at the
organizational level..
There is no proper monitoring of the software performance in the Vruksh
technologies.
All staff members agree that software is user friendly, faster and better compared
to manual method..
In case of any complaints from customer about the servicing, then the systems
plays a major role by displaying the name of service man who have given the
service to the customers.
The staff of Vruksh technologies is satisfied with the system.

Suggestions:

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The organization can arrange some experienced staff so that it can get better
output from the customers.
Individual counseling should be done so that the employee can express their needs
and requirement and necessary steps should be taken to resolve the problems.
All staff members must be given the proper training about the software because
absence of the software technician can slow down the work due to some error in
software.
The software will be more user friendly. With partnership with Android and iOS
so the Vruksh technologies should have global presence and a strong brand name.
Company must develop more software and application so needy customer can get
their demand satisfy.
The disadvantages of the software must rectify quickly and company should have
a separate research unit to find out ineffectiveness and disadvantages of software.
Proper monitoring of the software should be better.

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Conclusions

From the above study we can say that the Vruksh e-business suits system software
is doing a good job towards the client management system. We can also conclude
that the organization requires more awareness and services regarding client
management system and should be taken as major function so that the number of
problem continuing with the Software will be reduced. Surveys should be done so

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that the organization can understand the problems and get more number of
additional features can be added.

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References

www.vrukshtech.com
http//.wikipedia/research
Research Methodology by C.R. KOTHARI

Dayananda Sagar Business School


Dayananda Sagar Business School
Questionnaire For The Study of Vruksh e-business software in

Vruksh Technologies

1- Name_______________________________________________________________

Dayananda Sagar Business School


2- Gender- Male Female

3- Age Group 18-25 26-35 36 and above

4- Occupation___________________________________________________________

5- Is the Vruksh e-business suite software is flexible?

Agree Disagree

6- Is the software is user friendly?

Agree Disagree

7- Can it easily be integrated into Current physical scenario?

Agree Disagree

8- The software provided by Vruksh technologies are affordable?

Agree Disagree

9- The Software which are provided by Vruksh Technology is beneficial for the
customer?

Agree Disagree

Dayananda Sagar Business School


10- Taking into consideration the features and benefits of the software itself. Are you
satisfied with the product?

Satisfied Dissatisfy

11- Any suggestion regarding the Vruksh e-business software which should be on the
Program list and are currently not?

________________________________________________________________________
________________________________________________________________________

Thank You

Dayananda Sagar Business School