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CORE COMPETENCIES

BY: EMILY LAUDER


COMPETENCY ONE
Demonstrate Ethical and Professional Behavior

1.1 Make ethical decisions by applying the standards


of the NASW Code of Ethics, relevant laws and
regulations, models for ethical decision-making,
ethical conduct of research, and additional codes of
ethics as appropriate to context.
Maintain the confidentiality of clients
Follow all local, organizational, and state
procedures and policies
Demonstrate Ethical and Professional Behavior

1.2 Use refection and self-regulation to manage


personal values and maintain professionalism in
practice situations.
Identify personal values and/or bias while
working towards not allowing them to interfere
with work performance
Demonstrate Ethical and Professional Behavior

1.3 Demonstrate professional demeanor in behavior;


appearance; and oral, written, and electronic
communication.

Comply with company dress code


Maintain professional behavior with all
coworkers, clients, and community members
Demonstrate Ethical and Professional Behavior

1.4 Use technology ethically and appropriately to


facilitate practice outcomes.

Utilize company computer and personal notes


while maintaining client confidentiality
Demonstrate Ethical and Professional Behavior

1.5 Use supervision and consultation to guide


professional judgement and behavior.

Receive daily feedback from task instructor to


assess behaviors
Meet weekly with supervisor to assess work
behaviors
COMPETENCY TWO
Engage Diversity and Difference in Practice

2.1 Apply and communicate understanding of the


importance of diversity and difference in shaping life
experiences in practice at the macro, mezzo, and
macro levels.
Participate in field work and observe company
procedures
Listen to clients reflectively and treat them with
respect
Engage Diversity and Difference in Practice

2.2 Present themselves as learners and engage


clients and constituencies as experts of their own
experiences.
Observe supervisor/task instructor completing
work practices
Ask clients about their experiences and feelings
about experiences
Engage Diversity and Difference in Practice

2.3 Apply self-awareness and self-regulation to


manage the influence of personal biases and values I
working with diverse clients and constituencies.
Reflect on daily experiences
Identify areas of biases, weaknesses, and
strengths
COMPETENCY THREE
Advance Human Rights and Social, Economic, and
Environmental Justice

3.1 Apply understanding of social, economic, and


environmental justice to advocate for human rights
at the individual and system levels.
Engage with supervisors and directors of MCDSS
to address the extra resources needed to further
help clients
Identify any clients which may require extra
resources to improve quality of life
Advance Human Rights and Social, Economic, and
Environmental Justice

3.2 Engage in practices that advance social,


economic, and environmental justice.
Volunteer to assist in activities/events sponsored
by MCDSS to benefit community
Elder Abuse Prevention Month last year they
hosted an Italian dinner
Fall festival promoting adoption and foster care
COMPETENCY FOUR
Engage in Practice-Informed Research and Research-
Informed Practices

4.1 Use practice experience and theory to inform


scientific inquiry and research.

Study narratives, reports, and casefiles of repeat


clients to find most effective interventions
Engage in Practice-Informed Research and Research-
Informed Practices

4.2 Apply critical thinking to engage in analysis of


quantitative and qualitative research methods and
research findings.

Study suggested interventions and apply to


clients as needed
Find new interventions if they from non-effective
for clients
Engage in Practice-Informed Research and Research-
Informed Practices

4.3 Use and translate research evidence to inform


and improve practice, policy, and service delivery.

Create a brochure explaining APS services and


providing contact information for those in need
or knowing someone in need
Distribute brochure throughout the community
to spread knowledge of resources
COMPETENCY FIVE
Engage in Policy Practice

5.1 Identify social policy at the local, state, and


federal level that impacts well-being, service
delivery, and access to social services.

Identify the clients needs and the resources


available through MCDSS to properly meet these
needs
Engage in Policy Practice

5.2 Assess how social welfare and economic policies


impact the delivery of and access to social services.

Assess the strengths and weaknesses of current


resources available at MCDSS
Identify where resources can be improved or
changed
Engage in Policy Practice

5.3 Apply critical thinking to analyze, formulate, and


advocate for policies that advance human rights and
social, economic, and environmental justice.
Coordinate with field supervisor to address any
resources currently lacking for clients and the
community
Brainstorm to find ways to provide these
resources to clients and the community
COMPETENCY SIX
Engage with Individuals, Families, Groups, Organizations,
and Communities

6.1 Apply knowledge of human behavior and the


social environment, person-in-environment, and
other multidisciplinary theoretical frameworks to
engage with clients and constituencies.
Understand the clients wishes in regards to
living situations and resources available
Take into account how clients might be effected
by any changes in placement and plan
accordingly
Engage with Individuals, Families, Groups, Organizations,
and Communities

6.2 Use empathy, reflection, and interpersonal skills


to effectively engage diverse clients and
constituencies.
Listen reflectively to clients to assure their needs
are understood
Use appropriate body language and verbal skills
to convey empathy
COMPETENCY SEVEN
Assess Individuals, Families, Groups, Organizations and
Communities

7.1 Collect and organize data, and apply critical


thinking to interpret information from clients and
constituencies.

Assess new clients and determine individual


needs and required resources
Assess Individuals, Families, Groups, Organizations and
Communities

7.2 Apply knowledge of human behavior and the


social environment, person-in-environment, and
other multidisciplinary theoretical frameworks in
interventions with clients and constituencies.

Observe clients within their homes/facilities to


assess needs, availability of resources, and their
safety
Assess Individuals, Families, Groups, Organizations and
Communities

7.3 Develop mutually agreed-on intervention goals


and objectives based on the critical assessment of
strengths, needs, and challenges within clients and
constituencies.
Work closely with clients to evaluate needs and
properly set goals relevant to their current
situations
Discuss all goals with clients and receive signed
consent on service plans
Assess Individuals, Families, Groups, Organizations and
Communities

7.4 Select appropriate intervention strategies based


on the assessment, research knowledge, and values
and preferences of clients and constituencies.
Research appropriate intervention options for
client issues and apply as needed
Change intervention choices if they prove
ineffective for clients
COMPETENCY EIGHT
Intervene with Individuals, Families, Groups, Organizations,
and Communities

8.1 Critically choose and implement interventions to


achieve practice goals and enhance capacities of
clients.
Work closely with clients to choose relevant
interventions and set goals to enhance their
quality of life
Intervene with Individuals, Families, Groups, Organizations,
and Communities

8.2 Apply knowledge of human behavior and the


social environment, person-in-environment, and
other multidisciplinary theoretical frameworks in
interventions with clients and constituencies.

Assess client needs and create service plans


based on their goals
Intervene with Individuals, Families, Groups, Organizations,
and Communities

8.3 Use inter-professional collaboration as


appropriate to achieve beneficial practice outcomes.

Attend weekly staffing meetings to collaborate


with supervisor about the best practices needed
to properly serve clients
Intervene with Individuals, Families, Groups, Organizations,
and Communities

8.4 Negotiate, mediate, and advocate with and on


behalf of diverse clients and constituencies.

Attend visitations and assess client progress on


service plans
Represent clients properly to caregivers and staff
as needed
Intervene with Individuals, Families, Groups, Organizations,
and Communities

8.5 Facilitate effective transitions and endings that


advance mutually agreed-on goals.

Attend visitations and assess clients progress on


goals
Visit clients when they have moved to new
homes/facilities to assess their adjustment to a
new environment
COMPETENCY NINE
Evaluate Practice with Individuals, Families, Groups,
Organizations, and Communities

9.1 Select and use appropriate methods for


evaluation of outcomes.

Meet with clients and caregivers to assess goal


progress
Evaluate Practice with Individuals, Families, Groups,
Organizations, and Communities

9.2 Apply knowledge of human behavior and the


social environment, person-in-environment, and
other multidisciplinary theoretical frameworks in the
evaluation of outcomes.

Meet with clients to update casefiles on any


changes and address needs
Evaluate Practice with Individuals, Families, Groups,
Organizations, and Communities

9.3 Critically analyze, monitor, and evaluate


intervention and program processes and outcomes.

Update goals and make adjustments where


needed

Discuss updates and changes with clients


Evaluate Practice with Individuals, Families, Groups,
Organizations, and Communities

9.4 Apply evaluation findings to improve practice


effectiveness at the micro, mezzo, and macro levels.

Complete narratives based on information


gathered from phone calls/visits with clients

Make changes in service plans/notes as needed