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Commercial

Troubleshooting
Stacked Washer/
Dryers
Refer to Page 6 for Model Numbers

SWD453C

Part No. 803404


www.comlaundry.com May 2010

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Table of Section 1 Safety Information ...............................................................3
Locating an Authorized Servicer...........................................................4

Contents Section 2 Introduction ..........................................................................5


Customer Service...................................................................................5
Nameplate Location...............................................................................5
Model Identification ..............................................................................6
Theory of Operation ..............................................................................7
Section 3 General Troubleshooting...................................................10
1. Troubleshooting Coin Drop ........................................................10
2. Washer Motor Circuit .................................................................14
3. Troubleshooting Knocking Noise ...............................................14
5. Troubleshooting LEDs on Washer Inverter Controls
Starting Machine Serial No. 0911014603...................................16
6. No Spin (Washer)........................................................................16
Section 4 Dryer Troubleshooting ......................................................18
7. Dryer Motor Does Not Run ........................................................19
8. Dryer Stops In Cycle; Quits After The First Few Loads;
Has A Burning Smell; Cycles On Motor Thermal Protector ......20
9. Dryer Motor Runs But Cylinder Does Not Turn ........................21
10. Dryer Motor Does Not Stop........................................................22
11. Dryer Runs Only When Door is Open ........................................23
12. Dryer Heating Assembly Does Not Heat or Burner
Does Not Ignite ...........................................................................24
13. Igniter Does Not Glow (Gas Supply Sufficient)
Gas Dryer Models .......................................................................26
14. Burner Ignites and Goes Out Repeatedly
Gas Dryer Models .......................................................................27
15. Igniter Glows But Burner Does Not Ignite
Gas Dryer Models .......................................................................28
16. Dryer Heater Assembly Or Burner Shuts Off Prematurely ........29
17. Dryer Heater Assembly or Burner Repeatedly Cycles
Off On Limit Thermostat ............................................................30
18. Dryer Heater Assembly or Burner Does Not Shut Off ...............32
19. Clothes Do Not Dry in Dryer......................................................33
20. Clothes Are Too Hot When Removed From Dryer ....................34
21. Excessive Chattering Or Vibrating Noise in Dryer ....................35
22. Excessive Humming Or Whistling Noise in Dryer.....................36
Section 5 Washer Electronic Control Troubleshooting ..................37
23. Error Code Listing ......................................................................37
24. PDA Does Not Communicate With Control...............................40
25. Coins Ignored When Entered......................................................41
26. No Visible Display on Control....................................................42
27. Washer Will Not Start door Displayed.................................44
28. Washer Will Not Start E dL on Display...............................46

Copyright 2010, Alliance Laundry Systems LLC


All rights reserved. No part of the contents of this book may be reproduced or transmitted in any form or by any means without
the expressed written consent of the publisher.

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29. Washer Will Not Fill
(Machine Empty, No E SP on Display)...................................48
30. Washer Overflows.......................................................................50
31. Pump or Drain Valve Does Not Operate ....................................52
32. Serial Communication Error (E SP on Display)......................54
33. Motor Does Not Run (E dF on Display) .................................56
34. Washer Will Not Heat (Models Equipped with Heater)
(E oP or E SH Displayed) ....................................................58
35. Washer Will Not Heat (Models Equipped with Heater)
(3 Phase Heater Machines Only) ................................................60
Section 6 Dryer Electronic Control Troubleshooting......................62
36. Error Codes .................................................................................63
37. Coins Ignored When Entered......................................................64
38. No IR Communication ................................................................65
39. No Display ..................................................................................66
40. Door Open...................................................................................68
41. Motor Will Not Start ...................................................................70
42. No Heat (Electric) .......................................................................72
43. No Heat (Gas) .............................................................................74
Section 7 Adjustments ........................................................................76
44. Cabinet Leveling Legs ................................................................76
45. Washer Loading Door.................................................................77
46. Washer Motor Belt Tension........................................................78
47. Washer Door Catch.....................................................................79
48. Shipping Braces ..........................................................................81
49. Burner Flame (Gas Models)........................................................82
50. Cleaning Non-Electronic Coin Drop...........................................83
51. Cleaning Electronic Coin Drop...................................................85
Section 8 Dryer Test Procedures .......................................................88
52. Drive Motor.................................................................................88
53. Motor Switch...............................................................................91
54. Burner System Operation............................................................93
55. Electrical Circuit To Ignition System (Gas Models) ..................94
56. Gas Valve Coils Check (Gas Models) ........................................94
57. Sensor Check (Gas Models)........................................................95
58. Igniter Check (Gas Models)........................................................95
59. Thermal Fuse (Electric Models) .................................................96
60. Heater Assembly (Electric Models)............................................96
61. Cycling or Limit Thermostat.......................................................96
62. Door Switch ................................................................................97
Section 9 Internal Wiring of Dryer Motor Switch...........................98

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Section 1
Safety Information
Throughout this manual and on machine decals, you will find precautionary statements (CAUTION,
WARNING and DANGER) followed by specific instructions. These precautions are intended for the personal
safety of the operator, user, servicer, and those maintaining the machine.

a DANGER
Danger indicates an imminently hazardous situation that, if not avoided, will cause severe personal injury or death.

WARNING
Warning indicates a hazardous situation that, if not avoided, could cause severe personal injury or death.

CAUTION
Caution indicates a hazardous situation that, if not avoided, may cause minor or moderate personal injury or property
damage.

Additional precautionary statements (IMPORTANT and NOTE) are followed by specific instructions.

IMPORTANT
The word IMPORTANT is used to inform the reader of specific procedures where minor machine damage will
occur if the procedure is not followed.

NOTE
The word NOTE is used to communicate installation, operation, maintenance or servicing information that is
important but not hazard related.

In the interest of safety, some general precautions relating to the operation of this machine follow.

WARNING
Failure to install, maintain, and/or operate this machine according to the manufacturers
instructions may result in conditions which can produce serious injury, death and/or property
damage.
Do not repair or replace any part of the machine or attempt any servicing unless specifically
recommended or published in this Service Manual and that you understand and have the
skills to carry out.
Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the machine is properly grounded and to reduce the risk of fire,
electric shock, serious injury, or death.
W284

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Safety Information

WARNING
To reduce the risk of electric shock, fire, explosion, serious injury or death:
Disconnect all electric power to the machine and accessories before servicing.
Close gas shut-off valve to gas dryer before servicing.
Never start machine with any guards/panels removed.
Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the machine is properly grounded.
Washer motor not grounded! Disconnect electric power before servicing motor.
W502

WARNING
Repairs that are made to your products by unqualified persons can result in hazards due to
improper assembly or adjustments subjecting you or the inexperienced person making such
repairs to the risk of serious injury, electrical shock or death.
W007

WARNING
If you or an unqualified person perform service on your machine, you must assume the
responsibility for any personal injury or property damage which may result. The manufacturer
will not be responsible for any injury or property damage arising from improper service and/or
service procedures.
W286

NOTE: The WARNINGS and IMPORTANT INSTRUCTIONS appearing in this manual are not meant to
cover all possible conditions and situations that may occur. Common sense, caution and care must be
exercised when installing, maintaining or operating the machine.
Always contact your dealer, distributor, service agent or the manufacturer about any problems or conditions you do
not understand.

Locating an Authorized Servicer


Alliance Laundry Systems is not responsible for personal injury or property damage resulting from improper
service. Review all service information before beginning repairs.

Warranty service must be performed by an authorized technician, using authorized factory parts. If service is
required after the warranty expires, Alliance Laundry Systems also recommends contacting an authorized technician
and using authorized factory parts.

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Section 2
Introduction
Customer Service
If literature or replacement parts are required, contact
the source from whom the machine was purchased or
contact Alliance Laundry Systems at (920) 748-3950
for the name and address of the nearest authorized
parts distributor.
For technical assistance, call either of the numbers
listed below:

(920) 748-3121 Ripon, Wisconsin

+32 56 41 20 54 Wevelgem, Belgium

Nameplate Location
When calling or writing about your product, be sure to
mention model and serial numbers. Model and serial
numbers are located on nameplate(s) as shown. Nameplate

SWD1165P

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Introduction

Model Identification
Information in this manual is applicable to these washer/dryer models.
BT3LLFSG401UN01 JT1DEFSP411EW01 STELCFSP171TW01
BT3LLFSG401UW01 JT1DGFSP411EW01 STELXFSP171TW01
BT3LLFSP401UN01 JT1DMFSG411EN01 STELYFSP171TW01
BT3LLFSP401UW01 JT2DEFSP411EW01 STGLCFSP111TW01
BT3LXFSG401UN01 JT2DGFSP411EW01 STGLCFSP111TWNA
BT3LXFSG401UW01 JT2DMFSG411EN01 STGLXFSG111TW01
BT3LXFSP401UN01 JTEDEFSP301EW01 STGLXFSP111TW01
BT3LXFSP401UW01 JTGDEFSP301EW01 STGLYFSP111TW01
HTELXFSP281CW01 NT1LXFSP401UN01 STGLYFSP111TWNA
HTELXFSP291CW01 NT1LXFSP401UW01
HTELYFSP281CW01 NT2LLFSP401UN01
HTELYFSP291CW01 NT2LLFSP401UW01
HTGLXFSP091CW01 NT2LXFSP401UN01
NT2LXFSP401UW01
NT3LLFSP401UN01
NT3LLFSP401UW01
NT3LXFSP401UN01
NT3LXFSP401UW01
NTHLXFSP571NW01
NTHLYFSP571NW01

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Introduction

Theory of Operation

Heating Element
(Electric Models)

Cylinder
Lint
Filter

Motor
Air Duct
Exhaust Fan

DRYER Pressure Switch


(Located inside
WASHER
control cabinet)

Electronic Mixing
Control Valve
(Mounted to back
side of control panel)

Inner
Basket

Outer
Tub

Inverter Control
(Mounted to base
of washer)
SWD1687S

Electric
Drain Pump
(or Drain Valve) Motor

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Introduction

General (Dryer) washer goes into a final high spin cycle to extract as
much water as possible from the clothing to prepare
The dryer uses heated air to dry loads of laundry. them for the dryer. The spin speeds and duration of
When the motor is started, the exhaust fan pulls fresh this final high spin cycle are determined by the type of
air in through louvers at the rear of the dryer and over wash cycle selected (refer to Table 1 or Table 2).
the heat source (burner flame for gas and heating
element for electric). The heated air moves through the NOTE: Washer may not reach 1000 RPM because
heater duct and into the cylinder, where it circulates of an out-of-balance condition. Control may limit
through the wet load. The air then passes through the speed to 850, 650 or 500 RPM depending on severity
lint filter, air duct and exhaust fan, where it is vented to of out-of-balance condition.
the outdoors.
Models Through Serial No. 0911014602
General (Washer)
Regular Perm Press Delicate
This frontload washer provides some of the same
principles of operation as the typical topload washers. 650 3 4 4
It senses water level, it dispenses the desired laundry RPM minutes minutes minutes
detergent, agitates the clothes for good cleaning 1000 3 2 0
action, removes the water out of the washer and spins RPM minutes minutes minutes
the clothing in preparation for the dryer.
Table 1
The difference in operation is primarily the rotational
washing agitation created for the horizontal basket and Models Starting Serial No. 0911014603
drum. This agitation tumbles the clothes in a
clockwise, pause, and counter-clockwise direction. Regular Perm Press Delicate
This reversing tumbling action provides an efficient 500 0 0 4
washing process and requires less laundry detergent RPM minutes minutes minutes
and less water. 650 3 6 0
The cycle begins by locking the loading door after the RPM minutes minutes minutes
vend is satisfied. The type of cycle and water 1000 3 0 0
temperature are determined by the appropriate pads on RPM minutes minutes minutes
the electronic control.
Table 2
The inner basket starts agitating during the wash water
fill. A column of air is trapped in a pressure bulb and
hose. The air pressure continues to increase as the
inner basket fills with water until it is great enough to
activate the pressure switch which then causes the
wash fill to stop.
The agitate cycle tumbles the clothing in a clockwise
direction for a period of 15 seconds, pauses for nine
seconds and then tumbles the clothing in a
counterclockwise direction for 15 seconds. This
agitation continues until the end of the wash cycle.
The machine stops agitating and turns on the pump or
drain valve which removes the wash water.
Upon completion of the wash cycle, the machine goes
into a rinse cycle. Fresh cold water is brought into the
inner basket via the mixing valve until the pressure
switch shuts off the water while agitating. The rinse
cycle consists of agitation for a predetermined amount
of time then a spin mode with the pump running where
the machine goes into a series of 4 short 500 RPM
spins. Two of these rinse cycles will normally take
place with a third extra rinse cycle being optional.
After all the rinse cycles have been completed, the

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Introduction

Technical (Washer)
The basic operational system of this washer consists of
the electronic control, the inverter control, pressure
switch, water valves, electric pump (or drain valve)
and A.C. motor.
The electronic control performs all control and timing
functions like the timer in a topload washer. The
electronic control sends simple speed and output
commands to the inverter control via serial
communication. The electronic control powers the
door lock, pump (or drain valve) and the inverter
control.
The inverter control powers the A.C. motor and
performs all motor control functions. The inverter
control also powers the water and dispenser valves and
passes the pressure switch status to the electronic
control. The inverter control is powered through the
door switch, door lock switch and electronic control.
The inverter control also alerts the electronic control to
any errors in the motor.
The inverter control uses a speed sensor on the motor
to measure the drum RPM. Before entering any spin
step the inverter control measures the RPM of the
drum to sense out-of-balance. The inverter control will
try to redistribute the clothes if an out-of-balance
condition exists the inverter control will limit the spin
speed to several speeds depending on the severity of
the out-of-balance condition. If the out-of-balance
condition is severe enough the inverter control will
limit speed to 90 RPM and will not spin.
NOTE: An additional out-of-balance switch is used
to detect any out-of-balance condition during spins.
If this switch opens during a spin step, the inverter
control immediately stops and then restarts the
spin.

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Section 3
General Troubleshooting
WARNING
To reduce the risk of electric shock, fire, explosion, serious injury or death:
Disconnect all electric power to the machine and accessories before servicing.
Close gas shut-off valve to gas dryer before servicing.
Never start machine with any guards/panels removed.
Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the machine is properly grounded.
Washer motor not grounded! Disconnect electric power before servicing motor.
W502

1. Troubleshooting Coin Drop


a. Non-Electronic Coin Drops: IMPORTANT: Never use oil to correct coin drop
When coin is placed into coin slot, the coin problems. Oil residue will prevent coins from rolling
should roll down drop and be heard dropping into properly.
coin vault. If coin does not fall into coin vault or
if coin drop sensor does not register that coin has IMPORTANT: Do not bend or damage mechanical
been entered, follow troubleshooting instructions parts within coin drop.
on following page. Refer to Figure 1 for path that
coin follows when working properly.

Additional coins
following path to
sensor

Coin in
Coin Slot

Coin Drop
Sensor

DRY2B

Figure 1

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General Troubleshooting

Troubleshooting Coin Drop

Is proper
electrical power
supplied to coin drop? No Refer to wiring
(Incorrect electrical connection diagram for
may prevent coins from proper connections.
registering in
coin drop.)

Yes

Is
machine level?
(Machines that aren't Refer to
No Installation Instructions
level may prevent coins from
following through required for instructions
check stages on leveling machine.
of drop.)

Yes

Is coin drop
clean? (Residue or Refer to
lint build-up may prevent No Adjustments section
coins from following through for instructions on cleaning
required check stages drop.
of drop.)

Yes

Do coins
fall freely No Replace
through drop? coin drop.

Yes

Replace
coin drop sensor.
SWD1714S

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General Troubleshooting

b. Electronic Coin Drops: (3) If coin drop now operates properly, replace
If coin drop is not accepting coins, perform the tension spring using instructions on
following: following pages.
(1) Clean coin drop. Refer to Paragraph 55.
(2) On electronic coin drops with an old-style Replace Tension Spring
tension spring (shown in Figure 2 and
Figure 4), test and replace tension spring (1) Move tension spring downward until cover
using the following instructions. catch is free. Refer to Figure 4.

Remove Coin Drop From Machine Tension


Spring
(1) Disconnect electrical power to machine and
drop.
(2) Remove coin drop from machine.

Test Tension Spring


(1) Push coin return button to open and close
coin drop cover to clear possible coin jams.
Refer to Figure 2. DRY2088N

Cover Catch

Coin Return Coin Drop Figure 4


Button Cover
(2) Open cover for coin drop.
Tension (3) Place a small flathead screwdriver under
Spring
right side of tension spring and lift up.
Refer to Figure 5.

Small Flathead
Screwdriver

MIX7B

Figure 2

(2) Manually hold down coin drop cover and


insert coin. Refer to Figure 3.
MIX2B

Left Tab Right Side of


Tension Spring

Figure 5

(4) Use screwdriver to move spring


approximately 3 mm to left.
(5) Lift spring over left tab. Refer to Figure 5.

MIX6B

Coin Drop
Cover

Figure 3

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General Troubleshooting

(6) Rotate spring clockwise, 40 to 60 degrees, (12) Use a small flathead screwdriver to push
until it is free from right tabs. Refer to spring under center tab. Refer to Figure 9.
Figure 6.

Tabs

Center
Tab
MIX3B

Center Tab
Small Flat
Figure 6 Screwdriver
Left Tab
(7) Use screwdriver to remove spring from MIX5B

center tab. Refer to Figure 6.


(8) Lift spring, with attached clip, off drop.
(9) Remove clip from spring. Refer to
Figure 7. Figure 9

(13) Lift spring gently to place in position under


left tab.
(14) Push spring to right until it snaps into
position. Refer to Figure 5.
(15) Close coin drop cover.
(16) Move tension spring over cover catch.
MIX4B
Refer to Figure 4.
Clip

Reinstall Coin Drop Into Machine


Figure 7
(1) Reinstall coin drop into machine.
(10) Attach clip to new tension spring, Part No. (2) Reconnect electrical power to machine and
209/00598/02. drop.
(11) Place clip, installed on spring, in slot on (3) Add a coin to drop to verify that coin drop
coin drop. Refer to Figure 8. is operating properly and that electrical
connection is working properly.

MIX8B

Slot

Figure 8

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General Troubleshooting

WARNING
To reduce the risk of electric shock, fire, explosion, serious injury or death:
Disconnect all electric power to the machine and accessories before servicing.
Close gas shut-off valve to gas dryer before servicing.
Never start machine with any guards/panels removed.
Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the machine is properly grounded.
Washer motor not grounded! Disconnect electric power before servicing motor.
W502

2. Washer Motor Circuit

Windings

White

Gray

Red

5 4 32 1

Tach. Circuit
Red

Red

Resistance Values: Windings:


Tachometer Circuit: Terminals 12, 23, 1-3
Terminals 45 Approx. 4.5 ohms
Approx. 115 ohms

3. Troubleshooting Knocking Noise


If a frontload washer produces a noise similar to a during a pulse spin and fade after reaching a
knock on a door, it might be due to a flat spot on higher RPM.
the belt. The knocking sound is made when the
flat spot hits the pulley. The knocking may occur To correct this condition, replace the belt.

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General Troubleshooting

WARNING
To reduce the risk of electric shock, fire, explosion, serious injury or death:
Disconnect all electric power to the machine and accessories before servicing.
Close gas shut-off valve to gas dryer before servicing.
Never start machine with any guards/panels removed.
Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the machine is properly grounded.
Washer motor not grounded! Disconnect electric power before servicing motor.
W502

4. No Spin Due to Out-of-Balance Switch Wiring Problem Starting Serial


Nos. Beginning 0307
A no spin condition could be the result of an open circuit in the wire harness or out-of-balance switch. First, check
that the harness is still connected to the out-of-balance switch. The out-of-balance switch is a normally closed
switch. (continued)

45 degrees

Third Section
of Tape 14 In.
(35.56 cm)
From End of
Terminals

Wire Clamp

First Section
of Tape 4.5 In.
(11.43 cm)
From End of
Terminals

Wire Tie

Cut Off
Broken
Wires Here

FLW1842B

Figure 10

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General Troubleshooting

WARNING
To reduce the risk of electric shock, fire, explosion, serious injury or death:
Disconnect all electric power to the machine and accessories before servicing.
Close gas shut-off valve to gas dryer before servicing.
Never start machine with any guards/panels removed.
Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the machine is properly grounded.
Washer motor not grounded! Disconnect electric power before servicing motor.
W502

If broken wires are found at the out-of-balance switch 5. Troubleshooting LEDs on


wire support, cut off portion of wires as shown in Washer Inverter Controls
Figure 10 and add new UL approved terminals.
Starting Machine Serial No.
a. To test the electrical circuit, disconnect 0911014603
electrical power to the washer. There are three LEDs on the control to assist with
b. Remove the H1 connector from the inverter troubleshooting (refer to Figure 11):
control assembly.
c. Use an Ohm meter to check the black/white to Green LED on constant = 5VDC power
violet/white wires. Circuit should read closed. supply present
An open reading indicates a bad switch or
wire harness problem. Green LED flashing one second on/one
d. Flex the harness at the plastic wire clamp and second off = inverter control power up
test continuity. If the base wire harness has an
open circuit it MUST be replaced or the Red LED flashing four times/second =
broken wires must be repaired with UL inverter control is communicating with
approved terminals. front end control
e. After replacing or repairing the wire harness,
wrap electrical tape around wires in two
locations as indicated below and in Figure 10.
Then secure the harness wires to the original
factory locations using clamp and wire tie. LEDs
Refer to Figure 10.
(1) The plastic wire clamp should be angled
toward the switch at 45 degrees.
(2) The clamp should wrap around the first
section of tape on the harness, which should
be placed approximately 4.5 inches (11.43
cm) from end of terminals.
(3) The harness should be secured to the FLW1844B

inverter control shield with a wire tie.


(4) The tie should wrap around the third section Figure 11
of tape on the harness, which should be
placed approximately 14 inches (35.56 cm) 6. No Spin (Washer)
from end of terminals. Refer to Figure 10. A no spin condition is not caused by intermittent
operation of the motor or motor control (inverter
assembly). DO NOT replace these components for no
spin complaints if the unit passes the following
procedure:

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General Troubleshooting

WARNING
To reduce the risk of electric shock, fire, explosion, serious injury or death:
Disconnect all electric power to the machine and accessories before servicing.
Close gas shut-off valve to gas dryer before servicing.
Never start machine with any guards/panels removed.
Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the machine is properly grounded.
Washer motor not grounded! Disconnect electric power before servicing motor.
W502

6. No Spin (continued)
No spin.

BEFORE replacing
the motor control
board, conduct the
following tests.

Motor and
Allow unit to go motor control
Is load Yes through complete Yes board are
out-of- Unit makes three final spin cycle. operating
balance? attempts to re- Does unit spin at properly. Do
balance out-of- high speed? not replace
balance loads. If all them.
No attempts fail, final
high speed spin is
aborted. ONLY No
proper loading can
correct problem. Check for broken out-of-
balance switch wires.
Refer to No Spin Due to
Out-of-Balance Switch
Wiring Problem Starting
Is there a slow
Serial Nos. Beginning
drain, clogged Yes
0307 paragraph.
pump or
oversudsing
condition?
Pressure switch
must register an
"empty" condition Does unit
No spin now?
before unit will
enter spin. Clear
drain or pump.
No

With no load, rapid


advance to final spin
or select spin only Is pressure
cycle. Close door switch or
and start washer. pressure
switch wiring
inoperative?

Yes

Replace switch
and/or wiring.
FLW1789S

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Section 4
Dryer Troubleshooting
WARNING
To reduce the risk of electric shock, fire, explosion, serious injury or death:
Disconnect all electric power to the machine and accessories before servicing.
Close gas shut-off valve to gas dryer before servicing.
Never start machine with any guards/panels removed.
Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the machine is properly grounded.
Washer motor not grounded! Disconnect electric power before servicing motor.
W502

IMPORTANT: Refer to wiring diagram for aid in testing dryer components.

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Dryer Troubleshooting

7. Dryer Motor Does Not Run


Wait two or
Dryer motor does not run.
three minutes
for overload
protector to
No Has motor reset. If
Is power cord overload Yes
Plug in cord. protector
plugged in? protector cycles
cycled? repeatedly,
Yes refer to next
flowchart.
No

Is electrical power off or fuse Remove


Is motor
blown? Check laundry room for dust or lint
Yes centrifugal Yes
blown or loose fuse(s), or open and spray
switch sticky
circuit breaker(s). The dryer itself with a
or plugged
doesn't have an electrical fuse. cleaner and
with lint?
lubricant.

Turn power on or
No Remove belt
No replace fuse. Check
both fuses for and
electric models. determine if
Is there a bind Yes motor shaft
No in motor
Is loading will spin.
Close door. bearing?
door closed? Replace motor
if shaft is
locked up.
No
Yes

Is motor wire Firmly press


Yes Test switch and Yes connection
Is door switch harness
replace if
inoperative? connection block onto
inoperative.
block loose? motor switch.
No Refer to
Adjustments
section to No
check start
Are motor starting switch and Is wiring Yes Refer to wiring
functions inoperative, Yes broken, loose
start windings. diagram.
does not start, or motor Check for or incorrect?
just hum? foreign
objects No
jammed in
No blower wheel.
Is power cord Yes Refer to wiring
diagram for
miswired?
Refer toAdjustments correct wiring.
Is motor dead, Yes
section to check start
won't run? switch, start windings
and main windings.
No SWD1689S

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Dryer Troubleshooting

8. Dryer Stops In Cycle; Quits After The First Few Loads; Has A Burning
Smell; Cycles On Motor Thermal Protector
Dryer stops in cycle, quits after first few
loads, has burning smell or cycles on
motor thermal protector.

Refer to nameplate in
Is there
door well for correct Yes Refer to wiring
broken, loose
voltage. Refer to diagram.
Is voltage Yes or incorrect
Installation
incorrect? wiring?
Instructions (supplied
with unit) for
electrical
No No
requirements.

Refer to
Are motor
Yes Adjustments
Remove part of switch
section to
load. A normal functions
check switch
washer load is a inoperative?
Is clothes Yes and windings.
normal dryer load.
load too Maximum load:
large? dryer cylinder one
half full of wet No
clothes.
No

Refer to
Is there a
Yes Adjustments
short in
section to
motor
check switch
Check cylinder for winding?
and windings.
binding and "out of
round" condition.
Check front and rear No
bulkheads for
Is clothes warping. Check
Yes
cylinder support rollers for
binding? binding. Check Is a clothes Yes Check fan for
cylinder seals and item caught in obstruction.
glides for wear or fan?
damage. Check for
No
clothes lodged
between cylinder
baffle and bulkhead.

SWD1690S

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Dryer Troubleshooting

9. Dryer Motor Runs But Cylinder Does Not Turn


Dryer motor runs but
cylinder does not turn.

Reinstall belt
Yes Yes with ribbed
Is motor drive Is belt "inside
Tighten pulley. surface
pulley loose? out" ?
against
cylinder.
No
No

Is belt Add grease


No
installed on Install belt. between idler
pulley? Yes arm and
Is idler arm
motor mount.
binding?
Replace idler
Yes arm and bolt
if needed.
No

Is cylinder Yes
Replace belt.
belt broken?
Is dryer Yes Remove some
overloaded? laundry from
Check cylinder for dryer.
No
binding and "out of
round" condition. Check No
Is clothes Yes front and rear
cylinder bulkheads for warping.
binding? Check cylinder rollers
Is the wrong Refer to parts
for binding. Check Yes
motor manual for
cylinder seals and
installed? correct motor
No glides for wear or
part number.
damage.

No
Is idler lever
Yes Replace or
spring broken, Check belt
reconnect
weak or part number
spring.
disconnected? Yes against correct
Is the wrong part number in
belt installed? parts manual
No and replace
belt if needed.
No
Is belt routed Yes
on wrong side Reroute belt.
of idler lever?

Is idler arm Yes Replace idler


No bent? arm.

Is there oil on Yes Wipe oil from


cylinder? cylinder.

No SWD1691S

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Dryer Troubleshooting

10. Dryer Motor Does Not Stop

Dryer motor does not stop.

Is wiring to Yes Refer to wiring


motor switch
diagram.
incorrect?

No

Is motor
Remove dust or lint
centrifugal Yes and spray with a
switch sticky
cleaner and
or plugged
lubricant.
with lint?

No

Yes Test switch and


Is door switch
replace if
inoperative?
inoperative.

SWD1692S

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Dryer Troubleshooting

11. Dryer Runs Only When Door is Open

Dryer runs only when door is


open.

Yes Rewire door


Is door switch
switch. Refer to
miswired?
wiring diagram.

No

Replace door switch.

SWD1693S

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Dryer Troubleshooting

12. Dryer Heating Assembly Does Not Heat or Burner Does Not Ignite
Dryer heating assembly does not
heat or burner does not ignite.
Test heater
assembly
and replace
Refer to Electric Models: if cold
Installation Is heater Yes
Is exhaust Ohms do
Yes Instructions assembly not read
system
(supplied with inoperative? between 9
improper or
unit) for and 10.5
inadequate?
exhaust Ohms.
requirements.
No
No

Electric Test thermal


Models: Is Yes fuse and
Is exhaust Replace with
duct made of Yes thermal fuse replace if
rigid or semi-
plastic or thin rigid metal inoperative? inoperative.
foil? exhaust duct.

No
No
Check gas
shut-off valve
Check fuses or
in dryer and
circuit breakers. A
Is house fuse Gas Models: Yes main gas line
blown or Yes 240 Volt electric valve. Open
Is gas supply
heat dryer uses two
circuit breaker insufficient? partially closed
fuses. Make sure
tripped? gas shut-off
both fuses are
valve or
good.
correct low
No gas pressure.
No

Test coils and


Is limit Yes Test thermostat
replace if
thermostat and replace if Gas Models:
Yes inoperative.
inoperative? inoperative. Are gas valve
Refer to
coils
Dryer Test
inoperative?
Procedures
No section.

No
Is drive Yes Test switch
motor switch and replace if Continued on
inoperative? inoperative. next page.

No

SWD1694S-a

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Dryer Troubleshooting

12. Dryer Heating Assembly Does Not Heat or Burner Does Not Ignite
(continued)

Continued from
previous page.

Gas Models: Test


Yes Test sensor Is cycling Yes thermostat
Is sensor and replace if thermostat and replace if
inoperative? inoperative. inoperative? inoperative.

No
No
Test igniter
and replace if
Gas Models: Yes inoperative.
Is igniter Refer to Dryer Is wiring Yes Refer to wiring
inoperative? Test broken, loose
Procedures diagram.
or incorrect?
section.
No

Check
harness
connections
Gas Models: Is
No to gas valve
harness properly
coils, sensor
connected to gas
and main
controls?
harness.
Reconnect as
required.
Yes

Gas Models:
Is gas flow Yes Clean out gas
restricted in orifice.
gas orifice?

No

SWD1694S-b

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Dryer Troubleshooting

13. Igniter Does Not Glow (Gas Supply Sufficient) Gas Dryer Models

Gas dryer models: Igniter


does not glow (gas supply
sufficient).

Is there power to Check


power leads on No thermostats,
valve (pink and motor switch
blue wires)? and wiring.

Yes

Has flame
sensor failed Yes
Replace sensor.
with contacts
open?

No

Is igniter broken Yes


Replace igniter.
or open?

SWD1695S

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Dryer Troubleshooting

14. Burner Ignites and Goes Out Repeatedly Gas Dryer Models

Gas dryer models: Burner ignites


and goes out repeatedly.

Refer to
Installation
Is exhaust
Yes Instructions Yes
system Is igniter Replace igniter
(supplied with
improper or cracked? and bracket.
unit) for
inadequate?
exhaust
requirements.
No

No
Refer to
Installation Check coils and
Is weather Yes Instructions Are gas valve replace
hood flapper (supplied with Yes appropriate coils.
coils
restricted? unit) for Refer to Dryer
inoperative or
exhaust Test Procedures
intermittent?
requirements. section.
No

Is burner heat No Replace sensor


holding sensor or correct gas
contacts open? supply problem.

Yes

Check gas supply


Is gas supply Yes and pressure.
Make sure gas
insufficient?
shut-off valve is
turned on.

No

SWD1696S

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Dryer Troubleshooting

15. Igniter Glows But Burner Does Not Ignite Gas Dryer Models

Gas dryer models: Igniter glows but


burner does not ignite.

Is sensor Loosen screw


Did sensor Yes improperly Yes and properly
fail in closed Replace sensor. installed on position the
position? burner sensor on the
housing? burner housing.

No
Replace gas
valve (in
warranty) or
Is secondary Yes replace coils
coil or holding (out of
coil open? warranty). Refer
to Dryer Test
Procedures
section.
No

Check gas
supply and
Is gas supply Yes pressure. Make
insufficient? sure gas shut-
off valve is
turned on.

No

Are igniter
Loosen screw and
and bracket
Yes properly position
improperly
igniter and bracket
installed on
on burner tube
burner tube
assembly.
assembly?

No

SWD1697S

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Dryer Troubleshooting

16. Dryer Heater Assembly Or Burner Shuts Off Prematurely

Dryer heater assembly or burner


shuts off prematurely.

Gas Models:
Adjust flame.
Is burner Yes
Refer to Refer to
flame
Installation Adjustments
Is exhaust improperly
Yes Instructions section.
system adjusted?
(supplied with
improper or
unit) for
inadequate?
exhaust
requirements. No Momentarily
connect a
No
jumper wire
Refer to across
Installation thermostat
Cycling off on Yes terminals. If
Is weather Yes Instructions limit
hood flapper (supplied with heater element
thermostat?
restricted? unit) for heats or burner
exhaust ignites when
requirements. jumper wire is
No connected, refer
No to next flowchart.

Check main gas


line shut-off
Gas Models: Is Yes valve. Open Replace sensor
gas supply partially closed Gas Models: Is Yes or adjust burner
insufficient? gas shut-off sensor contact flame (refer to
valve or correct closing? Adjustments
low pressure. section).
No
No

Refer to "Gas
Gas Models: Is Burner Conversion Is cycling Yes Test thermostat
dryer properly No Procedures" thermostat and replace if
equipped for type supplied in gas inoperative? inoperative.
of gas used? burner conversion
kit.
No
Yes

Is wiring Yes Refer to wiring


broken, loose
diagram.
or incorrect?

SWD1698S

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Dryer Troubleshooting

17. Dryer Heater Assembly or Burner Repeatedly Cycles Off On Limit


Thermostat
Dryer heater assembly or burner repeatedly
cycles off on limit thermostat.

Is there lint
Refer to or other Disassemble
Is external exhaust Installation obstruction in Yes and clean
system longer or Yes Instructions external exhaust
providing greater (supplied with exhaust system.
restriction than unit) for system?
recommended? exhaust system
requirements.

No
No

Is exhaust duct Yes Replace with rigid Is hinged


made of plastic or semi-rigid metal damper on Free hinged
or thin foil? exhaust duct. exhaust system Yes damper or
weather hood replace
not free to weather
No open? hood.

Is lint filter Yes No


Clean lint
clogged? filter.

No
Is limit
thermostat Yes
Is there lint in Disassemble Replace
Yes cycling at too
internal dryer dryer ductwork thermostat.
low a
ductwork? and clean. temperature?

No

No

Continued on
next page.

SWD1699S-a

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Dryer Troubleshooting

17. Dryer Heater Assembly or Burner Repeatedly Cycles Off On Limit


Thermostat (continued)

Continued from
previous page.

Is there an air leak Is there an air Check and


Yes
around loading door? leak at front replace seal if
(Door not sealing due Yes Replace seal
panel seal? necessary.
to damaged seal or or catch.
inoperative door
catch)?

No

Test
Is thermistor Yes thermistor
inoperative? and replace if
inoperative.
No

Is there an air Yes Check and


leak at blower replace seal if
seal? necessary.

No

Is there an air Yes Check and


leak at cylinder replace seal(s)
seal(s)? if necessary.

No
SWD1699S-b

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Dryer Troubleshooting

18. Dryer Heater Assembly or Burner Does Not Shut Off

Dryer heater assembly or


burner does not shut off.

Is motor switch
Yes Test switch and
inoperative?
replace if
(Must be in a
inoperative.
heat setting.)

No

Motor does Yes Refer to Dryer


not stop? Motor Does Not
Stop paragraph.

No

Is wiring Yes
Refer to wiring
incorrect? diagram.

No

Has heater Yes Remove heater


assembly assembly and
shorted? check for short.

SWD1700S

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Dryer Troubleshooting

19. Clothes Do Not Dry in Dryer

Clothes do not dry in dryer.

Refer to
Refer to Dryer Is exhaust Installation
system Yes Instructions
Does heater Heating
improper or (supplied with
assembly not Assembly Does
Yes inadequate? unit) for exhaust
heat or Not Heat or
requirements.
burner not Burner Does
ignite? Not Ignite
paragraph.
No

No Refer to Dryer
Does heater Heater
assembly or Yes
Assembly or
burner shut off Burner Shuts
Is there too prematurely? Off Prematurely
much water Yes Remove paragraph.
in articles excess water.
being dried?
No

If Natural Gas
No Remove part of line pressure to
load. A normal dryer exceeds 8
washer load is a Gas Models:
inch water
Is laundry normal dryer Is gas line Yes
Yes column pressure,
load too load. Maximum pressure too
or is lower than
large? load: Dryer high or too
4 inch water
cylinder one half low?
column, ask Gas
full of wet Company to
No clothes. correct.

No
Is laundry Yes Add one or two
load too bath towels to
small? load.

No Is belt installed
Yes Check for
improperly (low
proper
RPM - correct
installation.
RPM is 52 1)?
Is there
excessive Yes Clean lint
lint on lint filter.
filter?

No
SWD1701S

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Dryer Troubleshooting

20. Clothes Are Too Hot When Removed From Dryer

Clothes are too hot when


removed from dryer.

Refer to
Is exhaust Installation
system Yes Instructions Add additional
improper or (supplied with unit) cool-down time.
inadequate? for exhaust
requirements.

No

Were clothes Allow the dryer to


removed from Yes complete the
dryer before cycle through the
cycle has cool-down to the
completed? OFF position.

No

Test cycling
Is cycling Yes thermostat and
thermostat
replace if
inoperative?
inoperative.

No

Check and replace any inoperative


seals in the following areas:
Are seals Yes 1. Seal between loading door and
inoperative front panel.
(air leaks)? 2. Seal between front panel and front
bulkhead.
3. Seal between blower cover and air
No duct.
4. Seal between cylinder and front or
rear bulkhead.
5. Gap between air duct and filter
mounting.

SWD1702S

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Dryer Troubleshooting

21. Excessive Chattering Or Vibrating Noise in Dryer

Excessive chattering or
vibrating noise in dryer.

Remove lower access panel. Set


dryer to normal cycle and allow it
Yes to heat to operating temperature.
Is idler spring
If the belt vibrates as it rotates
inoperative?
around the cylinder, the idler
arm is making the noise. Replace
the idler spring.

No

Check blower fan


for missing or
cracked fan blades.

SWD1703S

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Dryer Troubleshooting

22. Excessive Humming Or Whistling Noise in Dryer

Excessive humming or
whistling noise in dryer.

If the abnormal operating noise is


Is blower Yes loudest at the vent exit, the
housing problem is originating from the
inoperative? blower housing. Replace the
current housing and cover.

No

Check blower fan


for missing or
cracked fan blades.

SWD1704S

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Section 5
Washer Electronic Control Troubleshooting
WARNING
To reduce the risk of electric shock, fire, explosion, serious injury or death:
Disconnect all electric power to the machine and accessories before servicing.
Close gas shut-off valve to gas dryer before servicing.
Never start machine with any guards/panels removed.
Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the machine is properly grounded.
Washer motor not grounded! Disconnect electric power before servicing motor.
W502

23. Error Code Listing


Following is a list of possible error codes for an beginning with EC refer to card reader errors. All
electronic control. Errors beginning with EI refer to other errors refer to machine errors.
external device Infra-red communication errors. Errors

Cause/
Display Description
Corrective Action
EI01 Transmission Failure Communication failure. Re-aim external device and try
again.
EI02 Time-out Error Communication failure. Re-aim external device and try
again.
EI03 Invalid Command Code Communication successful, but the command was not
valid for this machine type, or the control could not
perform the command in its current mode of operation.
Ensure data is for current machine type and control is in
correct mode.
EI04 Expecting Upload Request Communication failure. Re-aim external device and try
again.
EI05 Invalid or Out-of-Range Data The value in at least one of the programming options is
invalid or out of range. Recheck the programming
options value and try again.
EI09 CRC-16 Error Communication failure. Re-aim external device and try
again.
EI0A Framing Error Communication error. Re-aim external device and try
again.
EI0C Time-out Exceeded Communication error. Re-aim external device and try
again.
EI0E Encryption Error Communication error. Re-aim external device and try
again. If the problem persists, check that the security
code is correct.
Table 3

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Washer Electronic Control Troubleshooting

Cause/
Display Description Corrective Action
EI0F Infra-red Disabled Communication failure or infra-red is disabled.
Manually enable infra-red on control or re-aim external
device and try again.
EC02 Time-out Error Communication failure. Try card again.
EC03 Invalid Command Code Communication successful, but the command was not
valid for this machine type, or the control could not
perform the command in its current mode of operation.
Ensure data is for current machine type and control is in
correct mode.
EC05 Invalid or Out-of-Range Data The value in at least one of the programming options is
invalid or out of range. Recheck the programming
options value and try again.
EC11 No Card Reader Initialization Communication is valid, but there is no card reader
initialization. Power down, power up and try again.
EC18 No Communication Card reader is initialized, communication lost. Power
down, power up and try again. If error persists, replace
control or card reader.
EC19 No Card Reader Communication Communication failure. Power down, power up and try
again. If error persists, replace control or card reader.
Right most Network Communication Error Communication problem. Wait for 1.5 minutes for error
decimal to clear. If error doesnt clear, power-down and power-
point Lit up the machine. If error persists, replace control or
network board.
ALrn Break-in Alarm Error Service the door or coin vault switches.
oFF Break-in Alarm Shutdown Error Service the door or coin vault switches.
E FL Fill Error Pressure switch fails to open in 30 minutes (or other
programmed length of time) in any fill agitate cycle.
E SP SPI Communications Error Master control cannot communicate with motor control.
Caused by transformer unplugged or wiring to motor
control incorrect. Power down the machine, power up
and try again.
E dL Door Lock Error Door does not lock within 15 seconds of closing (open
and reclose door) or doesnt unlock 3 minutes after cycle
completion.
E do Door Opened During A Running Cycle Control detects door open and door locked inputs high.
Caused by pulling on door while locked or about to lock.
Correct inoperative door locking system.
E Ub Unbalance Error Unable to balance load. Redistribute load and run cycle.
E dF Drive Failure Motor unplugged, motor failure, tachometer circuit open
or drum locked up. Unpower machine to reset.
door Door Open Indicator Door is not closed during an active cycle. If door is
closed, check for improper wiring or faulty door switch.
Table 3

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Washer Electronic Control Troubleshooting

Cause/
Display Description Corrective Action
E rr Coin Error Invalid coin pulse or inoperative coin sensor. Check coin
drop area and remove obstructions. If error persists,
tampering may have occurred. Evaluate security
procedures.
E oP Open Thermistor Error Thermistor circuit opens while heating. Heater will turn
(models off and cycle will continue.
equipped
with heater)
E SH Shorted Thermistor Error Thermistor circuit is shorted while heating. Heater will
(models turn off and cycle will continue.
equipped
with heater)
E Ht Heater Error Programmed temperature hasnt been reached in more
(models than two hours. Cycle will continue with heater off.
equipped
with heater)
Table 3

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Washer Electronic Control Troubleshooting

24. PDA Does Not Communicate With Control

Attempt to communicate with the


electronic control using the PDA.

Is there Check PDA


No Is there any control No
acknowledgement manual for correct
from the control? response?
use of IR.

Yes Yes

Make sure that SDIO IrDA


Check PDA set-up: If PDA displays card is installed if required on PDA.
- Com port Yes control mismatch,
- Baud Rate select proper
- Consumer IR Bit control type.

No

Does the electronic Communication


-C-
control display "EI0F" sequence checks
or "-C-"? out properly.

EI0F

Turn IR
communication on
Has IR communication Yes
(refer to
been turned off?
programming
manual).

No

Change electronic
control and repeat
procedure.
TLW391S

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Washer Electronic Control Troubleshooting

25. Coins Ignored When Entered

Start Production
Test Cycle and advance to
Coin Drop step.

Does the count on


the display increment Yes Reset control to
properly after entering ready mode.
coins?

No

Is "H5" connector From the coin drop, is Yes Are the wires exiting the
Yes Yes
properly seated on the the 3-pin connector coin drop optical sensor
control board? properly plugged in? cracked or broken?

No No No

Replace the
Properly reseat Properly reseat coin drop.
connection and connection and Replace electronic
conduct diagnostic conduct diagnostic control.
test again. test again.

FLW1781S

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Washer Electronic Control Troubleshooting

26. No Visible Display on Control

Control Has No Visible Display

The electronic control has no


LED or VFD functioning on
the control board.

Plug unit into an


Is the power cord No outlet and check
plugged in? for proper supply
voltage.

Yes

(1)1 (2) 2 3
(3)

Is there
Is there 24 Volt AC Is there 24 Volt 220-240 VAC Check wiring to
No No (or 120 VAC)* to the No
across terminals "H1-1" AC at the output side of the primary of the
primary of the
and "H1-3" control the transformer? transformer.
transformer?
board?

Yes Yes Yes

Make sure "H1" Correct wiring


connector is between Replace
seated properly. transformer and transformer.
Replace control. control board.

FLW1695S

*Refer to machine serial plate for correct voltage.

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Washer Electronic Control Troubleshooting

No Visible Display on Control

3
Refer to washer nameplate on rear panel for proper voltage and Hertz

2
1

FLW1779S

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Washer Electronic Control Troubleshooting

27. Washer Will Not Start door Displayed

Washer will not


start. Vend
satisfied.

(1)1
Is there
220-240 VAC
(or 120 VAC)* Yes Replace the
across "H3-5" and "H7-5" electronic
on the control Control Board.
board?

No

(2)2
Is there
220-240 VAC (or
120 VAC)* to the blk Yes Replace the Door
input wire to the door Lock Assembly.
switch on the lock
assembly?

No

Correct wiring
to the
door switch.
FLW1782S

*Refer to machine serial plate for correct voltage.

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Washer Electronic Control Troubleshooting

Washer Will Not Start door Displayed

Refer to washer nameplate on rear panel for proper voltage and Hertz

FLW1779S

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Washer Electronic Control Troubleshooting

28. Washer Will Not Start E dL on Display

Washer will
not start.
Vend satisfied.

(1) 1
Is there
220-240 VAC (or
No Replace the electronic
120 VAC)* across terminals
control board.
"H3-4" and "H7-5" on the
electronic control?

Yes

Is door catch
properly adjusted? No
Adjust catch and retest.
Refer to Adjustments
section.

Yes

Replace the
door lock
assembly.

*Refer to machine serial plate for correct voltage.

FLW1783S

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Washer Electronic Control Troubleshooting

Washer Will Not Start E dL on Display

Refer to washer nameplate on rear panel for proper voltage and Hertz

FLW1779S

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Washer Electronic Control Troubleshooting

29. Washer Will Not Fill (Machine Empty, No E SP on Display)

Refer to
Is the door No
Washer Will Not Start -
locked? E:dL on display
section

Yes

(1) 1
Is there
220-240 VAC (or Correct wiring from
120 VAC)* across terminals No pressure switch or
"H1-1" and "H9-4" on replace pressure
the motor switch.
control?

Yes

2
(2)
Is there
220-240 VAC
(or 120 VAC)* across No Replace motor
terminals "H9-6" to "H1-1" control board.
(hot) and "H9-3"
to "H1-1"
(cold)?

Yes

(3) 3
Is there
220-240 VAC Correct/replace
No wiring from motor
(or 120 VAC)* across
mixing valve control board to
solenoid(s)? mixing valve.

Yes

Replace mixing
valve.

*Refer to machine serial plate for correct voltage.

FLW1787S

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Washer Electronic Control Troubleshooting

Washer Will Not Fill (Machine empty, No E SP on Display)


Refer to washer nameplate on rear panel for proper voltage and Hertz

3
1

2 2

FLW1779S

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Washer Electronic Control Troubleshooting

30. Washer Overflows

Washer Overflows

1
(1)

Is there
220-240 VAC
(or 120 VAC)* No Replace
to the over level terminal inoperative
on pressure switch pressure switch.
to neutral?

Yes

2
(2)

Is there Check for


220-240 VAC improper wiring
(or 120 VAC)* Yes and replace
across the coil of either inoperative
the hot or cold water pressure switch
solenoid? if necessary.

No

Replace
inoperative water
valve.

*Refer to machine serial plate for correct voltage.

FLW1699S

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Washer Electronic Control Troubleshooting

Washer Overflows

Refer to washer nameplate on rear panel for proper voltage and Hertz

FLW1779S

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Washer Electronic Control Troubleshooting

31. Pump or Drain Valve Does Not Operate

NOTE: Check at beginning of spin/drain portion of cycle.

(1)

Is there
220-240 VAC If the pump or
(or 120 VAC)* across the Yes drain valve does not
wht/blk and the white wire operate check for
going to the pump or blockage. Replace
drain valve? if necessary.

No

(2)

Is there
220-240 VAC Correct wiring
(or 120 VAC)* Yes between control
across terminals and pump or
"H7-2" and drain valve.
"H7-5?"

No

Replace control
assembly.

*Refer to machine serial plate for correct voltage.

FLW1784S

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Washer Electronic Control Troubleshooting

Pump or Drain Valve Does Not Operate

Refer to washer nameplate on rear panel for proper voltage and Hertz

FLW1779S

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Washer Electronic Control Troubleshooting

32. Serial Communication Error (E SP on Display)

1
(1)

Is the fuse loose or Yes Tighten fuse


blown on the motor holder and/or
control board? replace fuse.

No

(2)2 3
(3)
Restart Restart
machine and machine and
check voltage: Is check voltage: Is
there 220-240 VAC (or No there 220-240 VAC (or No Replace
120 VAC)* across terminals 120 VAC)* across terminals electronic
"H1-1" and "H1-3" "H7-5" and "H7-6" control.
on motor on the electronic
control?** control?**

Yes Yes

Correct wiring from


electronic control to
motor control.
4
(4)

Is there
continuity through
each wire of the harness Yes Change the
from H8 on the electronic motor control.
control to H7 on the
motor control?

No

Change the
harness.

*Refer to machine serial plate for correct voltage.

**NOTE: Machine must be restarted to check voltage.


Voltage will be intermittently present during first 15 FLW1785S
seconds until E SP is displayed.

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Washer Electronic Control Troubleshooting

Serial Communication Error (E SP on Display)

Refer to washer nameplate on rear panel for proper voltage and Hertz

FLW1779S

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Washer Electronic Control Troubleshooting

33. Motor Does Not Run (E dF on Display)

Motor does not run (E:df on display)

1
(1)

Is there
continuity between Yes Check motor Motor Resistance Values:
motor terminals? plug or replace Tach. Circuit: Approx. 115 ohms (Terminals 4-5)
Refer to values motor control. Windings: Approx. 4 - 5 ohms (Terminals 1-2, 1-3, 2-3)
at right.

No

Replace motor .

FLW1702S

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Washer Electronic Control Troubleshooting

Motor Does Not Run (E dF on Display)

Refer to washer nameplate on rear panel for proper voltage and Hertz

FLW1779S

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Washer Electronic Control Troubleshooting

34. Washer Will Not Heat (Models Equipped with Heater) (E oP or E SH


Displayed)

1
(1)

Measure
resistance at
terminals "H9-1" and "H9-2" Yes
on electronic control. Is resistance Replace electronic
value between control.
500 and 35,000
ohms?

No

2
(2)

Measure
resistance at
No Replace thermistor/
thermistor. Is resistance
value between heater assembly.
500 and 35,000
ohms?

Yes

Check wiring
to thermistor.

FLW1786S

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Washer Electronic Control Troubleshooting

Washer Will Not Heat (Models Equipped with Heater) (E oP or E SH Displayed)

FLW1780S
2

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Washer Electronic Control Troubleshooting

35. Washer Will Not Heat (Models Equipped with Heater) (3 Phase Heater
Machines Only)

Is the The heater will not


No
pressure switch come on until the
satisfied? pressure switch
is satisfied.

Yes

Are there
4 "dashes" on Verify water temperature
No is less than selected
display indicating
the machine cycle temperature
is heating? set point.

Yes

1
(1)

Is there
230 Volts across Yes Replace
the heaters? heater(s).

No

2
(2)

Is there
Correct wiring between
230 volts across No the heat relay coil and
terminals A1 - A2 on
the electronic control
the heat relay?
or replace board.

Yes

Check wiring or
replace heat relay.

FLW1703S

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Washer Electronic Control Troubleshooting

Washer Will Not Heat (Models Equipped with Heater) (3 Phase Heater Machines Only)

FLW1780S
2

1 1

1
1 1 1

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Section 6
Dryer Electronic Control Troubleshooting
WARNING
To reduce the risk of electric shock, fire, explosion, serious injury or death:
Disconnect all electric power to the machine and accessories before servicing.
Close gas shut-off valve to gas dryer before servicing.
Never start machine with any guards/panels removed.
Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the machine is properly grounded.
Washer motor not grounded! Disconnect electric power before servicing motor.
W502

IMPORTANT: Refer to wiring diagram for aid in


testing dryer components.

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Dryer Electronic Control Troubleshooting

36. Error Codes


Following is a list of possible error codes.

Display Cause/
Description
Information Corrective Action
Right most DP Communication problem. Wait for 1.5 minutes for error to
(decimal point) Network Communication Error clear. If error doesnt clear, power-down and power-up the
Lit machine. If error persists, replace control or network board.
Alrm Break-in Alarm Error Service the door or coin vault switches.
OFF Break-in Alarm Shutdown Error Service the door or coin vault switches.
E:OP Open Temperature Sensor Error Open temperature sensor circuit wiring. Replace sensor.
E:SH Shorted Temperature Sensor Error Short in temperature sensor circuit wiring. Replace sensor.
Invalid coin pulse or inoperative coin sensor. Check coin
drop area and remove obstructions. If error persists,
Err Coin Error
tampering may have occurred. Evaluate security
procedures.
OP Open Thermistor Physical open in the thermistor circuit. Replace thermistor.
SH Shorted Thermistor Dead short in the thermistor circuit. Replace thermistor.

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Dryer Electronic Control Troubleshooting

37. Coins Ignored When Entered

Coins Ignored When Entered


Dwg. 2

Start coin drop


diagnostic test.

Does the
display on the Exit diagnostic
YES
electronic control testing and reset
increment properly? control.

NO

Is connector H5 on the NO
control firmly seated in
its receptacle?

Reconnect
YES and run
diagnostic test
again.

Is the
3 pin connector
between the coin drop NO
and the control
connected
correctly?

YES

Are wires exiting coin NO Replace


drop optical sensor electronic
cracked or broken? control.

YES

Replace coin drop.


If problem still exists
replace the control.

DRY353S

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Dryer Electronic Control Troubleshooting

38. No IR Communication
Attempt to communicate with
control using PDA.

Is there a Make sure that


No Check PDA Does the No
response of SDIO IrDA card
manual for control
any kind from is installed if
correct use of IR. respond?
the control? required on PDA.
Yes

Yes

If PDA displays
Check PDA. Set up Yes control mismatch,
comport, baud rate
select proper
and consumer IR bit.
control type.

No

Does the "-C-" Communication


control display sequence
"EIOF" or "-C-"? checks out.

"EIOF"

Has IR Yes Turn IR communication on.


communication
Refer to Programming Manual
.
been turned off?

No

Change
control.

DRY1859S

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Dryer Electronic Control Troubleshooting

39. No Display

No Display
Dwg. 1

1
(1)

Are there 24 volts AC YES Replace


across terminals H1-3 the control.
and H1-1 on the
control?

NO

2
(2)

Correct wiring
Are there 24 Volts AC YES between the
across the secondary transformer and
of the transformer? the control.

NO

NOTE: Refer to wiring


3
(3) diagram for primary
voltage.
Correct wiring to the
primary of the
Are there 120 or 240
NO transformer. Make
volts AC to the primary
sure the machine is
of the transformer?
plugged in and
power is on.

YES

Replace the
transformer.
DRY351S

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Dryer Electronic Control Troubleshooting

No Display

DRY1863S

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Dryer Electronic Control Troubleshooting

40. Door Open

NOTE: Conduct all tests


with the door closed.
1
(1)

Does
resistor or jumper at NO Replace
H3-2 and H3-5 read resistor.
proper ohms?

YES

2
(2)

Is there voltage across YES Replace electronic


terminals H3-1 and control.
H3-6?

NO

3
(3)

Is there Correct wiring


voltage on the between door switch
YES
N.O. terminal of the and control. Also
door switch to a check neutral
neutral wire? supply to control.

NO

4
(4)

Is there
voltage on the Check operation of
YES
COM terminal of the the door switch.
door switch to a Replace if necessary.
neutral wire?

NO

Correct wiring to
door switch.
DRY1860S

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Dryer Electronic Control Troubleshooting

Door Open

1 2

DRY1863S

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Dryer Electronic Control Troubleshooting

41. Motor Will Not Start

NOTE: Checks to be made only if


motor does not start and door
is not diplayed on control. If door
is displayed please refer to door
open troubleshooting.

1
(1)

Is there voltage across YES Replace the


terminals 5 and 4 of motor.
the motor?

NO

2
(2)

YES Correct the


Is there voltage across
wiring to
H3-4 and H3-6 on the
the motor.
control?

NO

3
(3)

YES Replace the


Is there voltage across electronic
H3-1 and H3-6 on the control.
control?

NO

Refer to
door open
troubleshooting.
DRY1861S

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Dryer Electronic Control Troubleshooting

Motor Will Not Start

DRY1863S

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Dryer Electronic Control Troubleshooting

42. No Heat (Electric)


No Heat Electric
Dwg. 6
1
(1)
7
(7)

YES Make sure unit is


Is there voltage across Replace heating calling for heat.
the leads to the heating element. Is there voltage on YES
FS-2 on the control Check operation
element? of thermistor.
board to L2?
Replace the
control.
NO
NO

2
(2)
8
(8)
Is there Check and
voltage from the replace wiring Check for
YES Correct wiring
output side of the between proper operation
YES between motor
limit thermostat components. of centrifugal switch on
and element &
to L2? Replace element. motor. Does it operate
motor and L2.
properly?

NO
NO

3
(3)

Is there Check for proper


voltage to the YES Replace motor.
air flow and
input side of the limit operation of
thermostat to L2? limit thermostat.

NO

4
(4)

Is there
voltage to the
YES
output side of the
thermo fuse on the
element?

NO

5
(5)

Is there voltage to the YES Replace thermo


input side of the fuse.
thermal fuse?

NO

6
(6)

Correct wiring
Is there voltage on YES between control
FS-1 on the control to and thermo fuse
L2? on the
element.

NO DRY359S

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Dryer Electronic Control Troubleshooting

No Heat (Electric)

5
6 4
7 3 1
2

FLW1864S

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Dryer Electronic Control Troubleshooting

43. No Heat (Gas)

1
(1)

Is there
voltage across Replace either
YES Refer to the gas valve,
the pink wire of the gas
valve to terminal 2 on NOTE. coils of gas valve
the motor? or the sensor.

NO
NOTE:
2
(2)
When calling for heat the holding coil, the booster coil
Is there and the igniter will be energized. Once the sensor
voltage at the Correct wiring senses that the igniter is hot enough for ignition, it will
output of the limit YES between open. At this time the holding coil and the secondary
thermostat referenced limit thermostat coil will be energized allowing gas to flow. If the flame
to neutral? and gas valve. cycles on and off check for proper operation of sensor.
If gas never ignites, check for problems with the coil
and check to see if the sensor opens. If coils are good
and the sensor opens with the glow bar operational
NO
and there is no ignition/gas flow, replace the gas valve.
3
(3)

Is there Check for proper


voltage to the air flow making
input of the limit YES sure venting is
thermostat referenced not blocked and
to neutral? lint screen is clean.
Reset or replace
limit thermostat.
NO
4
(4)

Is there
voltage across Correct wiring
YES between FS-1 and
FS-1 and H2-3
(neutral) on the limit thermostat.
control?

NO
5
(5)

Is there Make sure unit


voltage across YES is calling for heat.
FS-2 and H2-3 Check operation
(neutral) on the of thermistor.
control? Replace control.

NO

Refer to Door Open troubleshooting.

6
(6)

Check for proper


Is there voltage across operation of
YES
terminal 1 of the motor centrifugal on the
and L1? motor. Replace
motor if necessary.

NO

Correct wiring
to the motor.
DRY1862S

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Dryer Electronic Control Troubleshooting

No Heat (Gas)

5
4
3
2

DRY1863S

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Section 7
Adjustments
WARNING
To reduce the risk of electric shock, fire, explosion, serious injury or death:
Disconnect all electric power to the machine and accessories before servicing.
Close gas shut-off valve to gas dryer before servicing.
Never start machine with any guards/panels removed.
Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the machine is properly grounded.
Washer motor not grounded! Disconnect electric power before servicing motor.
W502

IMPORTANT: When reference is made to


directions (right or left) in this manual, it is from CAUTION
operators position facing front of washer.
Use of the dispenser drawer or washer door
as a handle in the transportation of the
44. Cabinet Leveling Legs washer may cause damage to the dispenser
a. Place unit in position on a solid, sturdy and or door.
level floor. Installing the unit on any type of W185

carpeting, soft tile, a platform or other weakly


supported structures is not recommended. f. Place rubber feet on all four leveling legs.
b. Place a level on the cabinet top and check if Refer to Figure 12.
unit is level from side to side and front to g. Verify unit doesnt rock.
back.
Level
NOTE: Level must be on a raised portion of top
panel. Refer to Figure 12.
Washer
c. If unit is not level, tilt unit to access front and Base
rear leveling legs. For easier access to Locknut
leveling legs, prop up unit with wooden
block.
d. Loosen locknuts and adjust the leveling legs
until the unit is level from side to side and
front to back (using a level). Make sure unit
does not rock. Refer to Figure 12.
e. Tighten the locknuts securely against the
washer base. If the locknuts are not tight,
washer will move out of position during Leveling
operation. Leg

Rubber SWD796N
SW
CAUTION Foot

DO NOT slide washer across floor if the Figure 12


leveling legs have been extended, as legs
and base could become damaged.
W248

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Adjustments

WARNING
To reduce the risk of electric shock, fire, explosion, serious injury or death:
Disconnect all electric power to the machine and accessories before servicing.
Close gas shut-off valve to gas dryer before servicing.
Never start machine with any guards/panels removed.
Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the machine is properly grounded.
Washer motor not grounded! Disconnect electric power before servicing motor.
W502

45. Washer Loading Door


a. Open loading door.
b. The loading door can be adjusted up or down
somewhat by loosening screws holding door
hinge to front panel, then raise or lower door
before retightening screws. Refer to
Figure 13.

Hinge

Loading
Door

Screw

FLW1771S

Figure 13

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Adjustments

WARNING
To reduce the risk of electric shock, fire, explosion, serious injury or death:
Disconnect all electric power to the machine and accessories before servicing.
Close gas shut-off valve to gas dryer before servicing.
Never start machine with any guards/panels removed.
Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the machine is properly grounded.
Washer motor not grounded! Disconnect electric power before servicing motor.
W502

46. Washer Motor Belt Tension c. Pull down on motor to increase belt tension.
Use a Burroughs belt gauge to obtain proper
NOTE: Belt adjustment procedures are done tension. Proper belt tension is obtained when
through front of washer, however, as an option, belt can be deflected approximately 1/4 inch
washer can be moved from its location and belt (6.35 mm) from normal position when
adjustment can be done through lower access panel moderate pressure 50 to 60 pounds (22.68 to
opening on rear panel. 27.22 Kg) is applied to a point midway
between pulleys. Refer to Figure 14.
a. While supporting lower front access panel, d. After proper belt tension has been obtained,
remove two screws from bottom edge of tighten belt adjusting bolts firmly, then
access panel and remove panel. tighten pivot bolts. Refer to Figure 14.
b. Working through the access door opening,
place a locking pliers on the metal rod and
loosen the two adjusting bolts. Refer to
Figure 14. Repeat procedure to loosen the two
pivot bolts. Refer to Figure 14.

Inner
Basket
Pulley

Pivot
Bolt

Adjusting
Bolt Belt

1/4 Inch
Motor
Mounting
Bracket
Motor
Pivot Pulley
Bolt
Metal
Rod
Wire
SWD1688S
Harness Adjusting
Bolt

Figure 14

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Adjustments

WARNING
To reduce the risk of electric shock, fire, explosion, serious injury or death:
Disconnect all electric power to the machine and accessories before servicing.
Close gas shut-off valve to gas dryer before servicing.
Never start machine with any guards/panels removed.
Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the machine is properly grounded.
Washer motor not grounded! Disconnect electric power before servicing motor.
W502

47. Washer Door Catch g. Visually check that the door catch properly
engages the funnel of the door latch/switch
NOTE: When repairing a broken or inoperative assembly. Refer to Figure 16.
No. 802803 Door Catch, proceed as follows: h. Recheck the alignment in Step f. Adjust if
needed.
a. Open loading door. i. Torque the two nuts to approximately 20 inch
b. Remove 11 T-20 Torx head screws holding pounds (2.25 Nm).
outer door bezel to inner door bezel. Refer to j. Reinstall outer door bezel by aligning outer
Figure 15. bezel tabs with cut aways on inner bezel and
c. Pull hinge side of outer bezel away from door sliding outer bezel into position. Refer to
and slide forward. Refer to Figure 15. Figure 15.
d. Remove two screws and nuts holding door k. Replace 11 screws holding outer door bezel to
catch to door and remove door catch. inner door bezel.
e. Install new door catch and tighten screws and
nuts to the point of being snug. IMPORTANT: Do not overtighten screws or bezel
f. Adjust door catch so the outside edge is holes will strip.
aligned with the edge of the lock. Refer to
Figure 16.

Outer Bezel
Tab

Inner Bezel
Cut Away

FLW1777S

Figure 15

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Adjustments

WARNING
To reduce the risk of electric shock, fire, explosion, serious injury or death:
Disconnect all electric power to the machine and accessories before servicing.
Close gas shut-off valve to gas dryer before servicing.
Never start machine with any guards/panels removed.
Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the machine is properly grounded.
Washer motor not grounded! Disconnect electric power before servicing motor.
W502

Funnel

Door
Catch
Door
Lock

Alignment of
These Two Edges
802803
Catch

H250SE3B
SHOWN CLOSED

Figure 16

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Adjustments

WARNING
To reduce the risk of electric shock, fire, explosion, serious injury or death:
Disconnect all electric power to the machine and accessories before servicing.
Close gas shut-off valve to gas dryer before servicing.
Never start machine with any guards/panels removed.
Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the machine is properly grounded.
Washer motor not grounded! Disconnect electric power before servicing motor.
W502

48. Shipping Braces damage to the shock absorbers and will VOID the
All stacked washer/dryers, when shipped from product warranty.
the factory are equipped with two factory
NOTE: Shipping supports MUST be kept for
installed shipping supports. DO NOT remove this
future re-positioning or moving of the machine.
shipping material until after machine is placed in
its final installed position. Refer to Figure 17.
IMPORTANT: DO NOT tip or move washer once
these supports have been removed. Removal of
supports prior to final installation may cause

Shock
Absorber
Shipping
Support

Shock
Absorber
Shipping
Support

Shipping
Bracket
FLW821S

Figure 17

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Adjustments

WARNING
To reduce the risk of electric shock, fire, explosion, serious injury or death:
Disconnect all electric power to the machine and accessories before servicing.
Close gas shut-off valve to gas dryer before servicing.
Never start machine with any guards/panels removed.
Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the machine is properly grounded.
Washer motor not grounded! Disconnect electric power before servicing motor.
W502

49. Burner Flame (Gas Models) g. After proper flame is obtained, tighten air
a. While supporting the access panel, remove shutter lockscrew firmly. Refer to Figure 18.
two screws from bottom edge of access panel. h. Reinstall access panel and screws.
b. Gently lower the access panel to disengage
locators from bottom edge of front panel.
c. Add coins or card to satisfy vend.
WARNING
d. Close the loading door. Start the dryer in a To reduce the risk of fire or serious injury,
heat setting (refer to Operating Instructions the access panel must be in place during
supplied with the dryer). The dryer will start, normal operation.
the igniter will glow red, and the main burner W262
will ignite.
e. Allow the dryer to operate for approximately NOTE: After the dryer has operated for
five minutes, then loosen the air shutter approximately three minutes, exhaust air or
lockscrew. Refer to Figure 18. exhaust pipe should be warm.
f. Turn the air shutter to the left to get a
luminous yellow tipped flame, then turn it
back slowly to the right to obtain a steady blue
flame.

Air Shutter
Lockscrew
Shut-Off Valve
Handle

Air
1/8 Inch Pipe Plug Shutter
(For checking manifold pressure) D265SE3A

Figure 18

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Adjustments

WARNING
To reduce the risk of electric shock, fire, explosion, serious injury or death:
Disconnect all electric power to the machine and accessories before servicing.
Close gas shut-off valve to gas dryer before servicing.
Never start machine with any guards/panels removed.
Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the machine is properly grounded.
Washer motor not grounded! Disconnect electric power before servicing motor.
W502

50. Cleaning Non-Electronic Coin g. Remove coin return from coin drop frame.
Drop Refer to Figure 20.
a. Disconnect electrical power to machine and
drop.
b. Remove coin drop from machine.
c. If lint is preventing coins from rolling through
coin drop, blow compressed air though coin
entry and along the side of the coin drop.
Refer to Figure 19.

Cotter Metal Coin


Pin Clip Return
Coin Drop
Frame
DRY4B

Figure 20

h. Check coin path in coin drop for lint and


residue. If lint or light residues are present,
use a cotton swab to remove. If heavy residue
is present, it may be necessary to first scrape
Compressed off excessive residue and then use a cotton
Air swab dipped in water or isopropyl alcohol
(rubbing alcohol) to remove remainder of
residue. Refer to Figure 21.
DRY3B

Figure 19
Cotton
d. Insert a coin through the coin drop. If coin Swab
does not roll through drop, continue with the
following.
e. Remove cotter pin from top of drop. Refer to
Figure 19. Save pin for reinstallation when
cleaning is complete.
f. Move metal clip closer to sensor so that it
comes off frame. Refer to Figure 19.

DRY5B

Figure 21

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Adjustments

WARNING
To reduce the risk of electric shock, fire, explosion, serious injury or death:
Disconnect all electric power to the machine and accessories before servicing.
Close gas shut-off valve to gas dryer before servicing.
Never start machine with any guards/panels removed.
Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the machine is properly grounded.
Washer motor not grounded! Disconnect electric power before servicing motor.
W502

i. Check coin return pendulum to verify it IMPORTANT: DO NOT use isopropyl alcohol to
swings freely. If pendulum does not swing clean electronic sensor or eyes.
freely, spray pendulum pivot point with
Teflon based lubricant and move pendulum
Eyes
back and forth two to three times. An
additional application of Teflon based
lubricant may be necessary to ensure that
pendulum swings freely. Refer to Figure 22. Dry
Cotton
Swab
Pivot
Point

DRY7B

Figure 23

k. Reinstall coin return on to coin drop frame.


Pendulum l. Reinstall metal clip and slide towards coin
insert slot. All cotter pin holes must line up.
DRY6B
m. Reinstall cotter pin.
Figure 22 n. Place drop on level surface to verify that coins
follow correct path in drop. It may be
j. Check coin drop sensor for dust or dirt on necessary to lift drop to allow coin to follow
eyes. Wipe eyes with dry cotton swab. Refer through sensor.
to Figure 23.
o. Reinstall coin drop into machine.
p. Reconnect electrical power to machine and
drop.
q. Add a coin to drop to verify that coin drop is
operating properly and that electrical
connection is working properly.
NOTE: If coin drop does not operate properly after
above steps have been completed, corrosion of
metal or vandalized components within coin drop
may be preventing the coin drop from functioning
correctly. Replace coin drop.

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Adjustments

WARNING
To reduce the risk of electric shock, fire, explosion, serious injury or death:
Disconnect all electric power to the machine and accessories before servicing.
Close gas shut-off valve to gas dryer before servicing.
Never start machine with any guards/panels removed.
Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the machine is properly grounded.
Washer motor not grounded! Disconnect electric power before servicing motor.
W502

51. Cleaning Electronic Coin Drop (2) Open cover for coin drop. Refer to
Figure 25.
NOTE: The electronic coin drop should be cleaned
once a year. Clean the drop more often if it is
exposed to high levels of residue or lint build-up.
Cover
a. Disconnect electrical power to machine and
drop.
b. Remove coin drop from machine.
c. Check the spring style of coin drop.
Coin Drops with Old-Style Spring (refer to
Figure 24):
(1) Move spring downward until cover catch is
free. Refer to Figure 24.
NOTE: Do not lift or overbend the spring in any
direction.

Spring DRY2089N

Figure 25

Coin Drops with New-Style Spring (refer


to Figure 26):

Spring

Catch
DRY2088N

Figure 24

DRY2404N

DRY2404N

Figure 26

(3) Open cover of coin drop. Refer to


Figure 27.

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Adjustments

WARNING
To reduce the risk of electric shock, fire, explosion, serious injury or death:
Disconnect all electric power to the machine and accessories before servicing.
Close gas shut-off valve to gas dryer before servicing.
Never start machine with any guards/panels removed.
Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the machine is properly grounded.
Washer motor not grounded! Disconnect electric power before servicing motor.
W502

NOTE: Do not overbend the spring by opening


cover too far.

Spring

DRY2405N

New-Style Spring Coin


DRY2405N

DRY2408N
Figure 29
DRY2408N
e. Clean residue from coin rail with an alcohol
Figure 27 moistened cloth. Refer to Figure 30.
d. Clean the coin path with a soft brush and wipe
exposed surfaces with an alcohol moistened
cloth. Refer to Figure 28 or Figure 29.

Alcohol
Moistened
Cloth
DRY2406N

Old-Style Spring Coin DropDRY2090N Figure 30


DRY2090N

Figure 28

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Adjustments

WARNING
To reduce the risk of electric shock, fire, explosion, serious injury or death:
Disconnect all electric power to the machine and accessories before servicing.
Close gas shut-off valve to gas dryer before servicing.
Never start machine with any guards/panels removed.
Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the machine is properly grounded.
Washer motor not grounded! Disconnect electric power before servicing motor.
W502

f. Clean light sensors with a soft brush or air


spray duster. Refer to Figure 31.

Light
Sensors

DRY2407N

DRY2407N

Figure 31

g. Close cover for coin drop.


h. Coin Drops with OLD-Style Spring - Move
spring back over cover catch.
i. Reinstall coin drop into machine.
j. Reconnect electrical power to machine and
drop.
k. Add a coin to drop to verify that coin drop is
operating properly and that electrical
connection is working properly.

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Section 8
Dryer Test Procedures
WARNING
To reduce the risk of electric shock, fire, explosion, serious injury or death:
Disconnect all electric power to the machine and accessories before servicing.
Close gas shut-off valve to gas dryer before servicing.
Never start machine with any guards/panels removed.
Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the machine is properly grounded.
Washer motor not grounded! Disconnect electric power before servicing motor.
W502

IMPORTANT: Electrical test procedures in this b. Disconnect motor wire harness at motor
service manual are performed by using a Volt-Ohm disconnect block.
meter. Tests can also be performed using a multi-
meter or any other electrical testing equipment with NOTE: Refer to wiring diagram for internal motor
which the service person is familiar. switch wires.
NOTE: Drive Motor Resistance
52. Drive Motor 120 Volt 2,460 3,100 Ohms
Refer to Figure 32. 240 Volt 10,000 - 13,000 Ohms
a. Remove motor and exhaust assembly.

Motor Motor
Disconnect Switch
Block Motor and
Exhaust
Assembly
1
5
3
4

1
5
3
4
6

2 6
G
2

Drive
Motor

D326SE3A

Figure 32

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Dryer Test Procedures

WARNING
To reduce the risk of electric shock, fire, explosion, serious injury or death:
Disconnect all electric power to the machine and accessories before servicing.
Close gas shut-off valve to gas dryer before servicing.
Never start machine with any guards/panels removed.
Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the machine is properly grounded.
Washer motor not grounded! Disconnect electric power before servicing motor.
W502

c. Motor Switch (Refer to SECTION 10 for Internal Wiring of the Dryer Motor Switch.)

WARNING
Disconnect electric power to dryer before performing any of the following
steps or when replacing inoperative motor switch.
W290

Unplug the motor wire harness from the motor


connection block before starting this test.

Start Terminals
A. Continuity exists between switch NO
Note: Disconnect terminal 5 and terminal 3 (black or
terminal 5 wire (yellow copper wire).
or copper) from motor
switch before testing YES
start terminals. B. Manually depress actuator. NO Inoperative start
Continuity broken between switch switch. Replace switch.
terminal 5 and terminal 3 (black or
copper wire).
YES
Run Terminals
C. Continuity broken between switch NO
Note: Reconnect terminal 6 and terminal 5 (yellow or
terminal 5 wire (yellow copper wire).
or copper) to motor
switch before testing run YES
terminals. NO Inoperative start
D. Manually depress actuator.
Continuity exists between switch switch. Replace switch.
terminal 6 and terminal 5 (yellow or
copper wire).
YES
Heater Circuit Terminals
E. Continuity broken between switch NO
terminal 1 and switch terminal 2.

YES

F. Manually depress actuator. NO


Inoperative start
Continuity exists between switch switch. Replace switch.
terminal 1 and switch terminal 2.

YES

Motor switch checks O.K.

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Dryer Test Procedures

WARNING
To reduce the risk of electric shock, fire, explosion, serious injury or death:
Disconnect all electric power to the machine and accessories before servicing.
Close gas shut-off valve to gas dryer before servicing.
Never start machine with any guards/panels removed.
Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the machine is properly grounded.
Washer motor not grounded! Disconnect electric power before servicing motor.
W502

d. Motor Windings (Refer to SECTION 10 for Internal Wiring of the Dryer Motor Switch.)

WARNING
Disconnect electric power to dryer before performing any of the following
steps or when replacing inoperative motor switch.
W290

Start Winding G. 1 2 Ohms between terminal NO Inoperative start winding.


3 wire and orange or copper Replace motor.
wire on the back of switch.
YES
Run Main Winding H. 1 2 Ohms between terminal NO Inoperative run main
5 wire and orange or copper winding. Replace motor.
wire on the back of switch
YES
Protector I. Continuity exists between
NO Inoperative protector.
orange or copper wire on back
Replace motor.
of switch and brown or blue
wire in terminal 4.

YES
All motor windings check O.K.

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Dryer Test Procedures

WARNING
To reduce the risk of electric shock, fire, explosion, serious injury or death:
Disconnect all electric power to the machine and accessories before servicing.
Close gas shut-off valve to gas dryer before servicing.
Never start machine with any guards/panels removed.
Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the machine is properly grounded.
Washer motor not grounded! Disconnect electric power before servicing motor.
W502

53. Motor Switch NOTE: The thermal overload protector is unique to


a. Remove motor and exhaust fan assembly. the motor from which it was removed and should
b. Remove the two motor switch attaching only be used on that motor. To reduce the risk of
screws. Refer to Figure 38. Disconnect switch overheating the motor, do not use any thermal
leads. Remove motor switch. overload protector other than the one taken from
the inoperative motor switch in step 3.
c. Remove thermal overload protector
(1)Motor with Switch on Blower End
Using a small bladed screwdriver, press the
thermal overload protector mounting tab
downward and remove the thermal
overload protector from the inoperative
motor switch. Refer to Figure 33.

Mounting
Thermal
Tab
Overload
Protector

Motor
Switch D029KE3A

Figure 33

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Dryer Test Procedures

WARNING
To reduce the risk of electric shock, fire, explosion, serious injury or death:
Disconnect all electric power to the machine and accessories before servicing.
Close gas shut-off valve to gas dryer before servicing.
Never start machine with any guards/panels removed.
Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the machine is properly grounded.
Washer motor not grounded! Disconnect electric power before servicing motor.
W502

(2)Motor with switch on pulley end f. Test motor switch by following the step-by-
Press the tip of a small bladed screwdriver step procedures included in Paragraph 52.
into the slot located between top of motor g. Before reinstalling the motor assembly, apply
switch and plastic clip. Lift up on handle of power (120, 208 or 240 VAC refer to
screwdriver until both clip and thermal machine serial plate) directly to motor
overload protector detach from motor terminals 4 and 5. Then start and run the
switch. Refer to Figure 34. motor at least 6 times, making sure the motor
d. Attach the thermal overload protector and switch are operating properly.
removed in Step c to the new motor switch.
e. Install new motor switch onto motor and NOTE: The dryer manufacturer and parts
reconnect motor switch leads removed in Step suppliers are not liable for improper switch
b. Refer to Figure 38. installation.

Thermal
Overload
Protector

Plastic
Clip
Top Of
Motor
Switch

Motor
Switch
D359SE3A

Figure 34

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Dryer Test Procedures

WARNING
To reduce the risk of electric shock, fire, explosion, serious injury or death:
Disconnect all electric power to the machine and accessories before servicing.
Close gas shut-off valve to gas dryer before servicing.
Never start machine with any guards/panels removed.
Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the machine is properly grounded.
Washer motor not grounded! Disconnect electric power before servicing motor.
W502

(208 or 240 Volt/50 Hertz


4 5 120 Volt, 60 Hertz refer to machine serial plate)
Electrical
1 2 3 Holding Coil
Supply Line
Secondary and
Coil Booster Coil SECONDARY
(Split Coil Valve) COIL
Sensor
HOLDING
COIL

BOOSTER Igniter
COIL

D268SE3A
D267SE3B

Figure 35

54. Burner System Operation beside the igniter) to open. A circuit is then
(Gas Models Refer to Figure 35.) completed through the secondary valve coil,
a. Components opening the valve and allowing gas to flow.
This burner has four basic components: a d. Momentary Power Interruption
silicon carbide (glow bar) igniter, burner tube, Upon resumption of power, sensor contacts
sensor, and a two-stage gas valve consisting will still be open, permitting secondary valve
of a split-coil valve and a secondary coil to open. However, with the secondary coil in
valve. The split-coil valve is opened when the the circuit, the booster coil cannot draw
dryer thermostat calls for heat, while the enough current to open the split-coil valve.
secondary valve does not open until the When sensor contacts do reclose, the
igniter has attained ignition temperature. secondary valve will close, and the burner
b. Pre-Ignition Circuits system will be in the normal pre-ignition
When the dryer thermostat calls for heat, circuit.
circuits are completed through the holding e. Flame Failure
coil, sensor, booster coil and igniter. Both In case of flame failure, the sensor contacts
coils must be energized to open the split-coil will re-close in about 45 seconds. This will
valve. Once opened, the holding coil can hold close the secondary valve and the burner
the valve open without assistance from the system will be in the normal pre-ignition
booster coil. The sensor triggers the current to circuit.
travel around the secondary coil and through f. Ignition Failure
the igniter, causing the igniter to get hot. If flame is not established as sensor contacts
c. Burner Circuit open, secondary valve will remain open until
In approximately 30 seconds, the igniter sensor contacts re-close. Sensor will continue
attains ignition temperature and ignition is to recycle the igniter and secondary valve
made. The heat from the burner flame causes (about once per minute) until ignition is made
the sensor contacts (located on burner housing or dryer is turned off.

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Dryer Test Procedures

WARNING
To reduce the risk of electric shock, fire, explosion, serious injury or death:
Disconnect all electric power to the machine and accessories before servicing.
Close gas shut-off valve to gas dryer before servicing.
Never start machine with any guards/panels removed.
Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the machine is properly grounded.
Washer motor not grounded! Disconnect electric power before servicing motor.
W502

55. Electrical Circuit To Ignition


System (Gas Models) WARNING
a. While supporting the access panel, remove two To reduce the risk of fire, explosion and
screws from bottom edge of access panel. electric shock, close the valve in the gas
b. Gently lower the access panel to disengage supply line to the gas dryer and disconnect
locators from bottom edge of front panel. the electrical power unless gas or power
c. Close main gas shut-off valve. Refer to Figure supplies are required to perform test
18. procedure.
d. Remove valve wire harness disconnect block W263

from the holding and booster coil. Refer to


Figure 36.
e. Plug dryer power cord into wall receptacle, and 56. Gas Valve Coils Check (Gas
start the dryer in a heat setting (refer to the Models)
Operating Instructions supplied with dryer). a. While supporting the access panel, remove two
f. Set test meter to read AC voltage and apply screws from bottom edge of access panel.
meter probes into terminals on the dryer b. Gently lower the access panel to disengage
harness plug that would correspond to locators from bottom edge of front panel.
terminals "1" and "2" on the coil. Figure 35. c. Close main gas shut-off valve. Refer to
Meter should register line voltage in all Fabric Figure 18.
settings, except FLUFF which should read
d. Remove disconnect blocks from gas valve
zero VAC.
coils.
g. If meter does not read line voltage in step f,
check motor switch, thermostats, fabric switch, e. Set test meter to read Ohms and put meter
accumulator, or timer. probes to terminals shown in Figure 36, and in
the following chart.
Secondary COIL TOLERANCE READINGS
4 Coil
5 Meter probes to terminals: Meter should read:
Holding Coil Terminals 1 & 2 1365 25 Ohms
4 5

1 Booster Coil Terminals 1 & 3 560 25 Ohms


2 Secondary Coil Terminals 4 & 5 1220 50 Ohms
1 - 3

NOTE: If meter registers any other readings than


3 those listed above, the respective coil(s) should be
replaced.
Holding D270SE3A
And Booster
Coil

GAS VALVE FOR SILICON CARBIDE IGNITION


Figure 36

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Dryer Test Procedures

WARNING
To reduce the risk of electric shock, fire, explosion, serious injury or death:
Disconnect all electric power to the machine and accessories before servicing.
Close gas shut-off valve to gas dryer before servicing.
Never start machine with any guards/panels removed.
Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the machine is properly grounded.
Washer motor not grounded! Disconnect electric power before servicing motor.
W502

57. Sensor Check (Gas Models)


Attaching
a. While supporting the access panel, remove Screw
two screws from bottom edge of access panel.
Igniter and
b. Gently lower the access panel to disengage Bracket
locators from bottom edge of front panel.
c. Close main gas shut-off valve. Refer to
Figure 18.
d. Remove wires from sensor terminals.
e. Set test meter to read Ohms and put meter White
probes on sensor terminals. Meter should read Ceramic
zero Ohms. If meter registers an Ohm Portion
reading of any amount, replace sensor.
SILICON CARBIDE IGNITER AND
BRACKET ASSEMBLY
58. Igniter Check (Gas Models) D337SE3A
a. While supporting the access panel, remove
two screws from bottom edge of access panel. Figure 37
b. Gently lower the access panel to disengage
locators from bottom edge of front panel.
c. Close main gas shut-off valve. Refer to
Figure 18.
d. Disconnect igniter wires at disconnect block.
e. Set test meter to read Ohms and put meter
probes on terminals of igniter wires.
f. Silicon Carbide Igniter meter should read
between 45 200 Ohms. Refer to Figure 37.
NOTE: If meter does not read appropriate Ohms,
then replace the igniter.
IMPORTANT: Always examine all wires, terminals
and connectors to be sure wiring is correct before
replacing any components.

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Dryer Test Procedures

WARNING
To reduce the risk of electric shock, fire, explosion, serious injury or death:
Disconnect all electric power to the machine and accessories before servicing.
Close gas shut-off valve to gas dryer before servicing.
Never start machine with any guards/panels removed.
Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the machine is properly grounded.
Washer motor not grounded! Disconnect electric power before servicing motor.
W502

59. Thermal Fuse (Electric Models) Element


a. While supporting the access panel, remove Color KW Voltage/Hz. Resistance Reading
Code
two screws from bottom edge of front access
panel. Red 5 240 V 60 Hz. 10.39 .31 Ohms Cold
b. Gently lower the access panel to disengage White 4.75 208 V 60 Hz. 8.2 .5 Ohms Cold
panel locators from bottom edge of front Green 4.8 240 V 50 Hz. 10.75 .32 Ohms Cold
panel. Yellow 4 240 V 50 Hz. 13.03 .39 Ohms Cold
c. Label and disconnect wires from thermal
fuse. Blue 3.1 240 V 50 Hz. 16.7 .5 Ohms Cold
Orange 5.35 240 V 60 Hz. 9.72 .3 Ohms Cold
NOTE: Refer to wiring diagram when rewiring Purple 4.25 208 V 60 Hz. 9.27 .3 Ohms Cold
thermal fuse.
d. Set multimeter to read Ohms. Apply meter 61. Cycling or Limit Thermostat
probes to thermal fuse terminals. Multimeter a. While supporting the access panel, remove
should read 0 Ohms. If the meter does not two screws from bottom edge of access panel.
show any reading (infinite Ohms), then the b. Gently lower the access panel to disengage
fuse is open. If the fuse is open, then replace panel locators from bottom edge of front
BOTH the thermal fuse and the limit panel.
thermostat. c. Label and disconnect wires from thermostat.

60. Heater Assembly (Electric NOTE: Refer to wiring diagram when rewiring
thermostat.
Models)
a. While supporting the access panel, remove Cycling Thermostat (S.P.S.T. 2 Terminals)
two screws from bottom edge of access panel. or Limit Thermostat
b. Gently lower the access panel to disengage d. Set meter to read Ohms.
panel locators from bottom edge of front (1)Apply meter probes to the thermostat
panel. terminals.
c. Disconnect wires from heater assembly. (2)Meter should read zero.
NOTE: Refer to wiring diagram when rewiring
heater assembly.
d. Set meter to read Ohms. Apply meter probes
to the heater assembly terminals. Meter
should read as follows: (Cold Ohms).

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Dryer Test Procedures

WARNING
To reduce the risk of electric shock, fire, explosion, serious injury or death:
Disconnect all electric power to the machine and accessories before servicing.
Close gas shut-off valve to gas dryer before servicing.
Never start machine with any guards/panels removed.
Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the machine is properly grounded.
Washer motor not grounded! Disconnect electric power before servicing motor.
W502

62. Door Switch


a. While supporting the access panel, remove
two screws from bottom edge of access panel.
b. Gently lower the access panel to disengage
locators from bottom edge of front panel.
c. Remove two screws holding bottom tabs on
front panel to dryer side panels. Swing bottom
of front panel away from dryer far enough to
disengage hold-down clips and locators from
cabinet top.
d. Disconnect wires from door switch.
NOTE: Refer to model wiring diagram when
rewiring door switch.
e. Set meter to read Ohms and apply meter
probes on switch terminals 1 and 3 with door
closed. You should get zero reading.
f. Apply probes to terminals 1 and 2 with door
closed. The meter should read infinite.
g. Open door. Meter should read infinite
between 1 and 3 and zero between 1 and 2.

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Section 9
Internal Wiring of Dryer Motor Switch
WARNING
To reduce the risk of electric shock, fire, explosion, serious injury or death:
Disconnect all electric power to the machine and accessories before servicing.
Close gas shut-off valve to gas dryer before servicing.
Never start machine with any guards/panels removed.
Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the machine is properly grounded.
Washer motor not grounded! Disconnect electric power before servicing motor.
W502

MAIN

START
ORANGE/COPPER
YELLOW/COPPER
BLACK/COPPER

CUSTOMER CIRCUIT

PUSH TO
PROTECTOR
OVERLOAD

START

LINE
BLUE/BROWN

2 6 4 3 5 1

S G
R

Motor Switch
Attaching Screws
SWITCH SHOWN IN START POSITION

2 6 4 3 5 1

G
R.S.P.C.
D329SE3D

Figure 38

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