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QUESTIONNAIRE

SECTION 1
1.Have you ever been before in Albania?
Yes __________times No

2. Your origin/country____________________________

3. Your gender
Male Female

4. Your civil status


Single Married Divorced Widow

5. Your age
Less than 34 34-5455-64 more than 65

6. Your highest level of education

High/secondary school or lessundergraduate degree university degree postgraduate degree

Please show your level of approval/disapproval with the items listed below (circle the number which best matches
your opinion).

Totally agree Neutral Totally disagree


1 2 3 4 5

SECTION 2: How important are the following criteria in the choice of your travel destination

1 Experiencing a different culture 1 2 3 4 5


2 Local crafts and handiwork 1 2 3 4 5
3 Local cuisine and new food 1 2 3 4 5

4 Interesting and friendly local people 1 2 3 4 5

5 Opportunity to see or experience people from different ethnic backgrounds 1 2 3 4 5

6 Opportunity to increase your knowledge about places, people, and things 1 2 3 4 5


7 Variety of things to see and do 1 2 3 4 5
8 Visiting a place you can talk about when you get home 1 2 3 4 5

SECTION 3: Evaluate elements of quality of the destination

1 Easily reached destination 1 2 3 4 5

2 Overall cleanliness of the destination 1 2 3 4 5


3 Diversity of cultural/historical attractions 1 2 3 4 5

4 Quality of the accommodation 1 2 3 4 5

5 Friendliness of the local people 1 2 3 4 5


6 Personal safety and security 1 2 3 4 5

7 Unspoiled nature 1 2 3 4 5

8 The offer of local cuisine 1 2 3 4 5

9 Opportunities for rest 1 2 3 4 5

SECTION4: How do you evaluate satisfaction with the destination


1 I am satisfied with my decision to come to Albania 1 2 3 4 5

2 The services offered at this tourist destination exceedmy expectations 1 2 3 4 5

3 Overall, I am very satisfied with this destination 1 2 3 4 5

SECTION 5: How do you evaluate the image of the destination


1 This destination has a good image in the mind of tourists 1 2 3 4 5
2 This destination has a unique image 1 2 3 4 5

3 I have a good impression of this destination 1 2 3 4 5

SECTION 6: Evaluate your intentions toward the destination


1 If I had to decide again, I would choose the destination again 1 2 3 4 5

2 I will say positive things about the destination to other people 1 2 3 4 5


3 I would highly recommend the destination to my friends and relatives 1 2 3 4 5
4 I will encourage my friends or relatives to visit this destination 1 2 3 4 5

Thank you for your collaboration on completing this questionnaire!