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TA B L E O F
CONTENTS
3 Letter from the Mayor

5 Executive Summary
7 Potential Economic and Quality of Life Improvements Driven by Implementing the Plan
8 The Vision
9 Strategies
11 Initiatives by Strategy
17 Impact

18 The City of Chicago Technology Plan


18 Overview
19 Why Technology Matters
20 Chicagos Technology Strengths
22 The Vision
23 Strategies
26 Impact

27  Initiatives by Strategy
27 A. Next-Generation Infrastructure
32 B. E very Community a Smart Community
46  C. E
 fficient, Effective, and Open Government
56  D. Civic Innovation
61 E. Technology Sector Growth

75 Initiatives by Impact

82  Technology Talent That Reflects Chicagos Diversity

84 Measuring Success

87 Conclusion

88 Appendix
88 Acknowledgements
90 References
92 Acronym Key
93 Contact

The Chicago Municipal Device.


Created in 1892, this Y shaped figure symbolizes the three branches of the river as they come together at Wolf Point. Our version
re-envisions the device as a circuit board, capturing the spirit of Chicagos heritage while embracing the promise and potential of tomorrow.
LET TER FROM
T H E M AYO R
Dear Friends,

Chicago has long been known as a center of innovation.


The steel-framed skyscraper was born here, as was
the zipper, the automatic dishwasher, and the Ferris Wheel.
In 1942, the first-ever man-made nuclear reaction took
place at the University of Chicago.

This inventiveness has powered Chicagos growth from


a town founded with a mere 350 residents in 1833 to a
global city that 2.7 million people now call home.

Innovation continues to fuel Chicagos ambitions. Leaders


in the public, private, and nonprofit sectors are working
together to build stronger companies and a smarter city,
using big data, civic engagement, and technology start-up
incubation. Were using cutting-edge technology to accelerate
Chicagos economic growth and create jobs, while making
the city more efficient and livable.

Technology has the potential to propel Chicago to a future


where government is increasingly transparent and effective
and business is thriving.

The City of Chicago Technology Plan lays out our comprehensive


vision for a future shaped by groundbreaking technology. The
strategies and initiatives outlined here provide a roadmap to
drive Chicago to its aspirations of opportunity, inclusion,
engagement, and innovation for all.

Rahm Emanuel
Mayor of Chicago

3
BIG -SHOT TOWN, SM ALL -SHOT

TOWN, JE T- PROPE LLE D

O L D - FA S H I O N E D T O W N ,

BY O L D - W O R L D H A N D S W I T H

N E W - W O R L D T O O L S B U I LT

I N TO A PL AC E W H OS E

H E A R T B E AT C A R R I E S FA R T H E R

T H A N I T S S H O U T

Nelson Algren
EXECUTIVE
SUM M A RY
The most vital cities in the world enable their
communities with leading-edge technology that
engages, informs, and empowers. Mayor
Emanuels vision for achieving this is built on
a commitment to modern infrastructure, smart
communities, and technological innovation.
The initiatives in this plan chart a course to realize
Chicagos potential as a city where technology
fuels opportunity, inclusion, engagement, and
innovation for all.
The following public-private technology plan lays out the path to achieve
this vision, highlighting five broad technology-based strategies and identifying
current and future initiatives within each of those strategies that together
will accelerate economic growth, build educated and digitally-engaged
communities and workforce, improve government services, and reduce costs
through technology. This plan will:

1
Enable and encourage 4
Help guide communities as
major stakeholders in the they support residents digital
public, private, and nonprofit success and business growth
sectors to focus, prioritize,
and coordinate their 5
Demonstrate the path
technology-based efforts Chicago is on to become
to achieve maximum impact the most transparent,
for Chicagoans innovative, effective, and
efficient municipal
2
Describe Chicagos plans and government
opportunities for partnering
with private companies, 
6 Highlight how our residents
universities, and other are empowered to help create
organizations to build a innovative solutions to big
world-class broadband city issues
infrastructure and
increase options for digital 7
Help guide technology-based
access across the city investments for entrepreneurs
and businesses
3
Provide educational
guideposts to ensure
Chicagos students and
workforce have the skills
they need to succeed in
technology-driven fields
Once implemented, the initiatives and programs described in this plan will help
accelerate job creation, improve the quality of life for all Chicagoans, generate
cost savings in government operations, provide increased digital access and skills,
expand Chicagos STEM workforce, and continue to encourage civic engagement.

Potential Economic and


Executive Summary Quality of Life Improvements 6
Potential Economic and Quality
of Life Improvements Driven by
Implementing the Plan

WHEN THE CITY... CHICAGO BENEFITS FROM...

Employs new technology and better, smarter, lower-cost


data to improve government government operations, services,
processes and services... and information.

the power of an engaged society


Encourages that helps identify and solve
civic innovation... problems, both independently and
collaboratively, with city government.

the quality of life, employment


Engages and educates residents and
opportunities, and business growth
businesses in technology to make
made possible by full participation
every community a smart community...
in the digital economy.

Helps make world-class broadband


and Wi-Fi available to business a technologically-savvy population
and residential communities, that encourages investment,
including currently underserved education, and engagement.
neighborhoods...

Encourages and supports growth in the creation of new jobs and


the Technology Sector, including Web/ the expansion of the Citys
Mobile, Bioscience, and CleanTech... STEM-trained workforce.

7
Potential Economic and
Executive Summary Quality of Life Improvements
T H E V I S ION

Becoming a The Chicago Technology Plan highlights


City Fueled by 28 initiatives within five broad strategies
Technology that together will enable Chicago to realize
its vision of becoming the city where technology
fuels opportunity, inclusion, engagement,
and innovation. Two of these strategies are
foundationalenabling Chicagos residents and
businesses to be digitally-connected and
engaged. Three growth strategies then build
on this foundation of technological strength.
Together, these five technology-focused strategies
provide the path to solidifying Chicagos place
as one of the worlds leading cities.

Executive Summary Becoming a City Fueled by Technology 8


Foundational
Strategies

A
Next-Generation Infrastructure
Establish next-generation infrastructure that enables residents and businesses to become more digitally-engaged

High-speed Internet is becoming increasingly essential data that will help residents and visitors navigate daily
for both residents and businesses. Chicago is committed city life, allowing them to connect with city data in
to making this resource available by engaging private innovative and meaningful ways.
companies, universities, and other organizations to build
a world-class broadband infrastructure, increase This strategy lays the foundation for Chicagoans to
options for broadband service in underserved areas, and become more digitally-connected and technologically
provide free Wi-Fi access in public spaces across the city. savvy. An effective citywide broadband infrastructure
Achieving these goals will support public and private increases Chicago residents and businesses access
technology initiatives citywide and will help residents to technology and creates an opportunity to provide the
and businesses become more digitally-connected and access points, equipment, and skills training necessary
technologically-savvy. Simultaneously, the City is for productive technology use.
working to implement infrastructure to collect and share

B
Every Community a Smart Community
Ensure the full participation of all Chicago residents and businesses in the digital economy through training
and engagement programs that make technology relevant, useful, and productive

The most efficient way to give Chicago the competitive growth opportunities. Through school- and community-
advantage in a global, technology-driven economy based efforts, the City will help make technology
is to strategically invest in developing and deploying relevant to residents and businesses needs and
the human potential of Chicagos communities by interests. The City will partner with community leaders,
building digital literacy skills, promoting the use of nonprofits, and businesses to develop best practices
technology for workforce and business development, from local research and pilot programs.
and using technology as a platform for increased
civic engagement. This strategy leverages and increases the return on
infrastructure investments by increasing the relevance
The City strives to make every community a smart and usefulness of technology for Chicagoans. It also
community in which everyone is able to fully focuses on educating and engaging Chicagos youth in
participate in the digital economy. Increasing the technology, positioning them for the jobs of the future.
number of digitally-connected and technologically-
savvy residents and businesses yields increased job
placement, broadband market demand, and business

Executive Summary Foundational Strategies 9


Growth
Strategies

C D E
Efficient, Effective, Civic Innovation Technology Sector Growth
and Open Government Work with civic technology Encourage the vibrancy of Chicagos
Leverage data and new technology innovators to develop creative Technology Sector by attracting
to make government more efficient, solutions to city challenges and retaining STEM professionals
effective, and open and supporting the creation and
expansion of technology companies

The City of Chicago is working to Civic innovation occurs when Chicago is driving economic growth
become more efficient and individuals work with government and job creation by encouraging the
effective across its departments to improve the quality of life in vibrancy of Chicagos Technology
by leveraging new technology, urban areas. To encourage civic Sector, especially in the areas of
gathering, analyzing, and innovation, Chicago offers a range Web/Mobile, CleanTech, and
publishing data, and utilizing these of tools and initiatives that Biosciences. With Chicagos mature
tools and information to improve give Chicagoans a stronger voice business sector and world-class
government processes and services. in government decisions and universities as a starting point, the
Data-driven decision-making is empowers them to develop creative City is focusing on attracting and
helping the City reduce costs and solutions to city challenges. retaining talented STEM-trained
offer services better tailored to The City also harnesses the power professionals and technology firms
public need. Chicago is utilizing of civic innovation to anticipate to Chicago, encouraging existing
new technology, such as mobile and and identify residents concerns, companies to expand, and
social media technology, to increase allocate the best resources to supporting the creation of start-up
its connection to its residents and address these concerns, and companies.
provide quality services in a respond more effectively when
complete and timely manner. Using problems arise. Chicagos In support of these goals, the City
data science to continually improve visionary civic leaders, robust is telling the story of Chicagos
and streamline government entrepreneurial community, and technology strengths and successes
processes is one way to emphasize world-class research universities to let the world know of the great
and strengthen Chicagos position are using technology to transform opportunities that exist here for
as a leading global technology hub. civic collaboration and reimagine businesses and individuals alike.
the relationship between The City also works closely with
With essential infrastructure in government and its residents. local universities, research and
place and residents who are development facilities, and venture
digitally-connected and engaged, Using data provided through an capital firms to build on the impact
Chicago government is held open, transparent government, the those organizations are having on
accountable by its residents City is able to engage its residents the success of Chicagos Technology
to provide efficient and in innovative ways available Sector.
effective services through the only to cities with this foundation
use of technology. of technology strength. Building on its foundational
strategies that position Chicago
as a technology-friendly city,
the City is able to realize Technology
Sector growth.

Executive Summary Growth Strategies 10


Initiatives by
Strategy A

Next-Generation Infrastructure
Establish next-generation infrastructure that
enables residents and businesses to become
more digitally-engaged

Initiative 1 Initiative 3
Work with partners to I mplement policies and
increase speed and availability infrastructure to allow for urban
of broadband in Chicago technology experimentation
Page 28 Page 31
The City will promote The City will implement policies
implementation of the infrastructure and basic infrastructure that make
required to improve the speed, Chicago friendly to technology
cost, and availability of broadband experimentation, allowing Chicago
in Chicago. to become a global leader in
environmental sensing, spectrum
research, and wireless connectivity,
Initiative 2 while enabling researchers to
Enable a Digital Public Way develop solutions to city problems.
Page 30
The City will implement the
policies necessary to interconnect
the various points of physical
interaction residents and
businesses have with their city.
As public infrastructure and
objects become networked
(public bikes, transit signage, etc.)
the City will seek to require
that the hyperlocal data they
generate form an open platform
for development in a manner
that promotes innovation,
maintains privacy, and assists
local businesses.

Executive Summary Initiatives by Strategy 11


B

Every Community a Smart Community
Ensure the full participation of all Chicago
residents and businesses in the digital
economy through training and engagement
programs that make technology relevant,
useful, and productive

Initiative 4 Initiative 5
Establish a smart community  cale up Smart Communities
S
benchmark and toolkit for Page 34
broadband access and use The City and its partners will
Page 33 look for opportunities to continue
As an initiative of the World technology-use demonstrations
Business Chicagos Plan for in the current five Chicago
Economic Growth and Jobs, LISC neighborhoods identified for the
Chicago and the Smart Chicago BTOP Sustainable Broadband
Collaborative (SCC), working Adoption program, and use
with public and civic partners, the benchmark to pilot the toolkit
including the Chicago Public Library in additional communities.
(CPL), will create a profile of a fully
connected community that can be
used as a benchmark, along with Initiative 6
a toolkit of best practices, to help Make free Wi-Fi available
communities reach this standard in public places
of broadband access and use. Page 35
The City and the Chicago Park
District will make free Wi-Fi
available in select parks, including
parks in communities with
limited or no access to Wi-Fi,
to increase residents ability to
access the Internet. The City will
also reach out to community groups
to spread awareness around how
they can help increase Wi-Fi
availability by establishing access
points in their neighborhoods.

Executive Summary Initiatives by Strategy 12


Initiative 7 Initiative 9 Initiative 11
Increase options for Offer digital training and Provide public computer
low-cost broadband hands-on technology experience access and support
Page 37 Page 42 Page 44
The City will work with private The City, Chicago Housing Authority The City, CHA, CCC, CPL, and
partners to develop new options (CHA), CCC, CPL, and other other organizations will continue
for low-cost broadband, offering partners will deliver digital training to run public computer labs to
more residents access to low-cost and create opportunities for hands- increase residents access to the
Internet and increasing Internet on experience with technology to Internet and their ability to use
usage citywide. increase residents digital literacy. the Internet effectively.

Initiative 8 Initiative 10 Initiative 12


Educate and engage young people Promote digital Make educational and creative
in technology excellence activities resources available to residents
Page 38 Page 43 Page 45
The City will partner with Chicago The City will help promote and The City has several opportunities
Public Schools (CPS), City guide public/private efforts to engage residents in technology-
Colleges of Chicago (CCC), CPL, to make every community a related creative and educational
and other institutions to educate smart community. To encourage activities, and to use technology
and engage young people in theuse of the benchmark and to make educational assets
technology, preparing them for toolkit, and enable residents to gain available to residents. Making
the jobs of the future and building maximum benefit from digital these resources available benefits
the citys STEM workforce. technology, the City will help focus residents and encourages
and coordinate activities among engagement in technology.
a large group of committed
stakeholders who share this mission.

Executive Summary Initiatives by Strategy 13


C
Efficient, Effective, and Open Government
Leverage data and new technology to make
government more efficient, effective, and open

Initiative 13 Initiative 16
Utilize data to drive efficiency Focus on Enterprise
and effectiveness implementation of technology
Page 47 Page 53
The City will continue to undertake The City will implement a shared
projects to gather and analyze services model for IT across City
data that will allow City leaders to departments and agencies that
proactively address issues, with will result in better services at less
the goal of increasing government cost through streamlined processes
efficiency and effectiveness. and the sharing of IT resources.

Initiative 14 Initiative 17
Increase and improve City data C onsolidate local
Page 49 government data centers
The City will continue to increase Page 54
and improve the quality of City data The City is building the Chicago
available internally and externally, Cloud to consolidate its data centers
and facilitate methods for analyzing using state-of-the-art hardware
that data to help create a smarter and data management software.
and more efficient city. Other government entities will be
invited to join in the future to further
reduce costs and improve efficiency.
Initiative 15
Leverage technology to
improve communications Initiative 18
Page 51 Focus resources on innovative
The City will expand and update its technology solutions
mobile, social media, and online Page 55
technology to increase and improve The Citys Department of Innovation
communication and interaction and Technology (DoIT) will
with its residents. partner with the private sector to
deliver commoditized technology,
allowing staff to focus on
developing innovative technology
solutions to issues only government
can address.

Executive Summary Initiatives by Strategy 14


D
Civic Innovation
Work with civic technology
innovators to develop
creative solutions to city
challenges

Initiative 19
Research data-driven solutions to
major urban challenges
Page 57
The Citys Department of Innovation
and Technology (DoIT) will continue
to use data analytics to help
managers across the City explore
and solvesome of the most vexing
problems facing municipalities.

Initiative 20
 olster transparency and
B
support civic hackers
Page 59
DoIT and Smart Chicago
Collaborative will continue
to provide a broad range of
intellectual and financial resources
to help residents and civic
technologists use technology to
improve urban life.

Executive Summary Initiatives by Strategy 15


E
Technology Sector Growth
Encourage the vibrancy of Chicagos Technology Sector by
attracting and retaining STEM professionals and supporting
the creation and expansion of technology companies
Initiative 21 Initiative 23 Initiative 26
Expand the number of physical Attract and retain a talented, Strengthen connections with
incubator and co-working spaces diverse STEM workforce world-renowned academic
in the city Page 66 research institutions
Page 62 The Mayor and the citys business Page 70
ChicagoNEXT, industry leaders, community will continue to The City will join forces with the
academia, and others will encourage STEM professionals to academic and business communities
create a center for Chicago join Chicagos talented technology and others to establish U of I Labs,
biotech and pharmaceutical start- workforce by actively recruiting enact research friendly policies,
ups. This incubator, networking, on college campuses and through and hold forums designed to
collaboration, and business other activities. demonstrate Chicagos place as a
acceleration space will help major research center, as a means of
increase the number and size of drawing the best and the brightest
bioscience companies, improve Initiative 24 to Chicago and increasing
research, and increase opportunities S howcase Why Chicago is a commercialization opportunities.
for commercializing research. destination technology city
through consistent messaging and
events Initiative 27
Initiative 22 Page 68 Foster a business-friendly
Expand the number of successful The City will partner with the environment
networks that exist to connect citys many technology stars and Page 72
entrepreneurs with customers, other business leaders in a variety The City will further foster a
venture capital, and mentorship of events and other promotional regulatory and policy-based
opportunities activities to share the narrative of environment in which businesses
Page 64 Chicago as a technology destination can flourish and grow by reviewing
The City of Chicago and to attract workers and businesses current business-related
ChicagoNEXT will create a to locate here. requirements and processes,
program to connect start-ups such as permits and procurement,
and the business community in updating where appropriate.
various ways to develop Initiative 25
partnerships that will provide Encourage technology firms to
guidance and funding, and promote their ties to Chicago Initiative 28
drive synergies and momentum Page 69 Promote ways to increase
in the technology community. The City will encourage technology venture capital and other
firms in Chicago to share their funding available to start-ups
civic pride to demonstrate to Page 73
the world the many successes in, To help attract funding to
and vibrancy of, Chicagos Chicago-based start-ups, the City
Technology Sector. and business leaders will work
to attract VC firms to Chicago
and provide support to existing
firms as they reach out to other
VC firms worldwide.

Executive Summary Initiatives by Strategy 16


Impact

The Plans 28 initiatives will # S AV I N G S


transform Chicago into a
Cutting costs/improving taxpayer
city where technology fuels
and government finances
oppor tunity, inclusion,
engagement, and innovation,
benefitting the City and #SE RVIC ES
its residents by driving Improving the type of services/
impact in one or more of information provided by the City
the following seven areas:

# E NGAGE ME NT
Bringing Chicagoans together to
solve issues through innovation

#ACC ESS
Providing access to the Internet,
computers, software, and support

#SKILLS
Developing computer skills and
a level of comfort in becoming
digitally active

#JOBS
Creating new jobs

#STEM
Attracting/retaining Science,
Technology, Engineering, Math
professionals
Initiatives grouped by
impact area can be viewed
on pages 75-81. 17
T H E C I T Y O F C H I C AG O
T E C H N O L O GY P L A N
Overview The most vital cities in the world enable their
communities with leading-edge technology
that engages, informs, and empowers.
Mayor Emanuels vision for achieving this is
built on a commitment to modern infrastructure,
smart communities, and technological innovation.
The initiatives below chart a course to realize
Chicagos potential as a city where technology
fuels opportunity, inclusion, engagement, and
innovation for all.

Starting from a position of This plan will help accelerate job


strength in technology, including creation, improve quality of life for
a robust data-science program, all Chicagoans, generate cost
world-renowned research centers savings in government operations,
and universities, and a fast- provide increased digital access
growing data center industry, and skills, expand Chicagos
the City is well on its way to STEM workforce, and continue
achieving this vision. to encourage civic engagement
hallmarks of a city fueled
The following public-private by technology.
technology plan lays out this path,
highlighting five broad technology-
based strategies and identifying
current and future initiatives
within each of those strategies.
Together, these initiatives will
accelerate economic growth, build
an educated workforce, digitally
engage communities, improve
government services, and reduce
costs through technology.

The City of Chicago


Technology Plan Overview 18
Why Technology Technology is a tool cities use to reach their
Matters full potential. It enables residents, businesses,
and government to work more efficiently, interact
with each other in new and better ways, and
increase overall quality of life. A fully connected
and interactive city uses networks, sensors,
data analytics, and emerging technologies
to become more efficient, productive, and livable.
Such a city also provides residents and businesses
essential information to take advantage of
everything the city has to offer.

When city governments apply Additionally, research has shown


technology to their operations and that when local governments
services, they become more open, use online technology, residents
interactive, effective, and efficient have higher trust and confidence
the hallmark of a vibrant democracy. in government.
They are able to streamline
operations, better monitor city Finally, a technology-friendly city
assets, cut costs, improve existing allows residents to readily
services, innovate new services access the Internet and gain the
to better meet residents needs, technical knowledge and skills
and communicate better with necessary in todays job market.
residents and businesses. Using Having a skilled workforce attracts
online communication tools, technology sector investments,
cities can more readily provide driving economic development
information to their residentsand and job creation.1
in return, allow residents to provide
feedback and data to help improve
city services and operations.

The City of Chicago


Technology Plan Why Technology Matters 19
Chicagos From reversing the Chicago River to inventing
Technology the skyscraper, from splitting the atom to creating
Strengths the worlds first cell phone, Chicago has always
pushed the bounds of engineering and applied
technology. Today, Chicago enjoys many
strengths and advantages that support its goal
of becoming one of Americas top technology
destination cities, including:

Strong and Deep


Coalition of
Organizations and
Talent Dedicated to
Achieving Chicagos
Technology Vision
Chicago has always been strengthened by its
communities. The Citys efforts to harness
the full potential of technology are led by
organizations in the private and nonprofit
sectors, as well as by the Citys Department
of Innovation and Technology (DoIT) and sister
agencies. The dedication, resources, and
leadership provided by this diverse group
contribute greatly to Chicagos ability to
accelerate technology advancements.
A sampling of these organizations includes:

World Business Chicago (WBC)

 mart Chicago Collaborative (SCC)


S

Research Universities

 umerous nonprofits, such as LISC Chicago,


N
iBio, Chicago Biomedical Consortium, and The
Clean Energy Trust

20
Core Intellectual/Research Capital
Chicago has a core of intellectual capital that draws STEM professionals and research scientists to the area.
This creates an ideal community in which entrepreneurs can interact with a talented workforce and leading
researchers. The city is fortunate to be the home of several world-renowned research universities and facilities,
and to have several others in close-proximity, including the University of Chicago, Argonne National Laboratory,
the University of Illinois-Chicago, the Unversity of Illinois at Urbana-Champaign, Northwestern University,
DePaul University, Loyola University, and Illinois Institute of Technology. The soon to be built U of I Labs are
also expected to draw the best minds in tech/science to the city to work with students and corporate backers.

Diverse Physical/Geographical
Customer Base Attributes of Chicago
Chicago enjoys a diverse business community In addition to being a beautiful city in which to
and a broad, deep customer base, both of which live, Chicago is fortunate to enjoy several physical
are major advantages for a successful start-up and geographical advantages that make it
community. The strength and diversity of an attractive location for businesses, including:
Chicagos business community provides a
welcome environment for start-ups to sell their
products and services to existing businesses. Relatively low incidence of natural
disasters, leading to minimal business
and personal disruptions

Moderately-priced power and water supply

Located at the convergence of


Internet trunk lines

Easy access to the world


due to central location

These advantages, along with start-up support


provided by City government and ComEd,
contribute to Chicagos reputation as being the
best location in America to locate data
centers, which support companies nationwide.

Civic Innovation
With an Executive Order signed by Mayor Emanuel
mandating a robust open data policy, Chicago has
already made available more than 400 machine-
readable datasets dedicated to promoting
access to government data and encouraging the
development of creative tools to engage and
service Chicagos diverse community.2 The
amount of data available to the public, presented
in easy-to-use formats about City departments,
services, facilities, and performance,2 rivals any
other city in the world. This information enables
not only City government, but also city residents,
to develop innovative solutions to city issues and

21
improve the quality of life in Chicago.
THE VISION

Becoming a The Chicago Technology Plan highlights five


City Fueled by broad strategies that together will realize
Technology Chicagos vision of becoming the city where
technology fuels opportunity, inclusion,
engagement, and innovation. Two of these are
foundational strategies that enable Chicagos
residents and businesses to be digitally-
connected and engaged. Three growth strategies
build on this foundation of technological
strength. Together, these five technology-focused
strategies provide the path to solidifying Chicagos
place as one of the worlds leading cities.

Becoming a City Fueled


The Vision by Technology 22
Foundational
Strategies

A
Next-Generation Infrastructure
Establish next-generation infrastructure that enables residents and businesses to become more digitally-engaged

High-speed Internet is becoming increasingly essential data that will help residents and visitors navigate daily
for both residents and businesses. Chicago is committed city life, allowing them to connect with city data in
to making this resource available by engaging private innovative and meaningful ways.
companies, universities, and other organizations to build
a world-class broadband infrastructure, increase This strategy lays the foundation for Chicagoans to
options for broadband service in underserved areas, and become more digitally-connected and technologically
provide free Wi-Fi access in public spaces across the city. savvy. An effective citywide broadband infrastructure
Achieving these goals will support public and private increases Chicago residents and businesses access
technology initiatives citywide and will help residents to technology and creates an opportunity to provide the
and businesses become more digitally-connected and access points, equipment, and skills training necessary
technologically-savvy. Simultaneously, the City is for productive technology use.
working to implement infrastructure to collect and share

B
Every Community a Smart Community
Ensure the full participation of all Chicago residents and businesses in the digital economy through training
and engagement programs that make technology relevant, useful, and productive

The most efficient way to give Chicago the competitive growth opportunities. Through school- and community-
advantage in a global, technology-driven economy based efforts, the City will help make technology
is to strategically invest in developing and deploying relevant to residents and businesses needs and
the human potential of Chicagos communities by interests. The City will partner with community leaders,
building digital literacy skills, promoting the use of nonprofits, and businesses to develop best practices
technology for workforce and business development, from local research and pilot programs.
and using technology as a platform for increased
civic engagement. This strategy leverages and increases the return on
infrastructure investments by increasing the relevance
The City strives to make every community a smart and usefulness of technology for Chicagoans. It also
community in which everyone is able to fully focuses on educating and engaging Chicagos youth in
participate in the digital economy. Increasing the technology, positioning them for the jobs of the future.
number of digitally-connected and technologically-
savvy residents and businesses yields increased job
placement, broadband market demand, and business

The Vision Foundational Strategies 23


Growth
Strategies

C D E
Efficient, Effective, Civic Innovation Technology Sector Growth
and Open Government Work with civic technology Encourage the vibrancy of Chicagos
Leverage data and new technology innovators to develop creative Technology Sector by attracting
to make government more efficient, solutions to city challenges and retaining STEM professionals
effective, and open and supporting the creation and
expansion of technology companies

The City of Chicago is working to Civic innovation occurs when Chicago is driving economic growth
become more efficient and effective individuals work with government and job creation by encouraging the
across its departments by to improve the quality of life in vibrancy of Chicagos Technology
leveraging new technology, urban areas. To encourage civic Sector, especially in the areas
gathering, analyzing, and innovation, Chicago offers a range of Web/Mobile, CleanTech, and
publishing data, and utilizing these of tools and initiatives that Biosciences. With Chicagos mature
tools and information to improve give Chicagoans a stronger voice business sector and world-class
government processes and services. in government decisions and universities as a starting point, the
Data-driven decision-making is empowers them to develop creative City is focusing on attracting and
helping the City reduce costs and solutions to city challenges. retaining talented STEM-trained
offer services better tailored to The City also harnesses the power professionals and technology
public need. Chicago is utilizing of civic innovation to anticipate firms to Chicago, encouraging
new technology, such as mobile and and identify residents concerns, existing companies to expand,
social media technology, to increase allocate the best resources to and supporting the creation of
its connection to its residents and address these concerns, and start-up companies.
provide quality services in a respond more effectively when
complete and timely manner. Using problems arise. Chicagos In support of these goals, the City
data science to continually improve visionary civic leaders, robust is telling the story of Chicagos
and streamline government entrepreneurial community, and technology strengths and successes
processes is one way to emphasize world-class research universities to let the world know of the great
and strengthen Chicagos position are using technology to transform opportunities that exist here for
as a leading global technology hub. civic collaboration and reimagine businesses and individuals alike.
the relationship between The City also works closely with
With essential infrastructure in government and its residents. local universities, research and
place and residents who are development facilities, and venture
digitally-connected and engaged, Using data provided through an capital firms to build on the impact
Chicago government is held open, transparent government, the those organizations are having on the
accountable by its residents City is able to engage its residents success of Chicagos Technology Sector.
to provide efficient and in innovative ways available
effective services through the only to cities with this foundation Building on its foundational
use of technology. of technology strength. strategies that position Chicago
as a technology-friendly city,
the City is able to realize Technology
Sector growth.

The Vision Growth Strategies 24


Initiatives The Plan outlines 28 current and future initiatives
that together will help Chicago become the city
fueled by technology. While many of these
initiatives will be City-led, private, public, and
nonprofit leaders are encouraged to contribute to
the success of many of these activities.

Introduction Initiatives 25
Impact The Plans 28 initiatives will drive many specific
benefits for Chicago, city residents, and the
business community. These benefits fall into seven
broad areas of impact, which are displayed
throughout the Plan to indicate which areas each
initiative affects:

# S AV I N G S #SKILLS
Cutting costs/ Developing computer
improving taxpayer skills and a level of
and government comfort becoming
finances digitally active

#SE RVIC ES #JOBS


Improving the type of Creating new jobs
services/information
provided by the City

# E NGAGE ME NT #STEM
Bringing Chicagoans Attracting/retaining
together to solve issues Science, Technology,
through innovation Engineering,
Math professionals
#AC C ESS
Providing access to the
Internet, computers,
software, and support

Introduction Impact 26
I N I T I AT I V E S BY
S T R AT E GY

A
Establish next-generation infrastructure
that enables residents and businesses to
become more digitally-engaged:

High-speed Internet is becoming increasingly


essential for both residents and businesses.
Chicago is committed to making this resource
Next-Generation available by engaging private companies,
Infrastructure universities, and other organizations to build a
world-class broadband infrastructure, increase
options for broadband service in underserved
areas, and provide free Wi-Fi access in public
spaces across the city. Achieving these goals
will support public and private technology
initiatives citywide and will help residents and
businesses become more digitally-connected
and technologically-savvy. Simultaneously,
the City is working to implement infrastructure
to collect and share data that will help
Chicagoans and visitors navigate daily city life,
allowing them to connect with city data in
innovative and meaningful ways.

Initiatives by Strategy Next-Generation Infrastructure 27


High-speed access to the Internet is becoming

Initiative
a necessary public resource, similar to water or
electricity. While it is crucial for all residents to have

1
Internet access, it is also important for Chicagos
commercial and industrial centers to offer the fastest
possible Internet connection to attract businesses.

To this end, the City of Chicago is engaging public and


private companies, universities, and other organizations
as it seeks to accomplish three main goals: building
world-class broadband infrastructure for the city;
Work with partners to increase extending broadband service into underserved areas;
speed and availability of and providing free Wi-Fi access in select public spaces
throughout Chicago.3
broadband in Chicago
The City will promote implementation In the Fall of 2012, Mayor Emanuel announced the
of the infrastructure required Chicago Broadband Challenge. This initiative focuses
on identifying the best way to implement a gigabit-
to improve the speed, cost, and speed network in targeted commercial and industrial
availability of broadband in Chicago. corridors to foster innovation, drive job creation, and
stimulate economic growth.3
#Access #Jobs
Simultaneously, Chicago Public Schools is also working
to upgrade Wi-Fi networks and finish installing fiber in
all schools to address bandwidth issues during testing.

Initiatives by Strategy Next-Generation Infrastructure 28


Broadband
Download
Speed Test Number
(mbps) of Tests 25th percentile median speed (mbps) 75 percentile

Home 5,950 2.2 13.3

School, Libraries,
271 2.5 50.8
Community Centers

Medium/Large
323 4.9 52.7
Business

Small Business 403 1.8 15.4

Mobile 55,950 0.7 5.4

Other 46 1.3 13.6

Source: http://www.broadbandmap.gov/summarize/state/illinois/census-places/chicago
As of December 31, 2012

Initiatives by Strategy Next-Generation Infrastructure 29


Over the next two years, Chicago plans to implement

Initiative
the infrastructure supporting a digital public way
that allows residents and visitors to access vital city

2
information and improves the city experience.
This will include public displays that can be used to
help people plan their journey through the city
(maps, bus and train schedules, street closures),
discover local businesses, and provide other ambient
or hyperlocal data, such as weather information or
local events.

Enable a Digital Public Way


The City will implement the policies
necessary to interconnect the various
points of physical interaction
residents and businesses have with
their city. As public infrastructure
and objects become networked
(public bikes, transit signage, etc.)
the City will seek to require that the
hyperlocal data they generate form
an open platform for development
in a manner that promotes innovation,
maintains privacy, and assists
local businesses.
#Services #Access #Engagement

CTA bus stop


shelters in digital
sign project
This map shows CTA bus stop
shelters which are slated to have
digital signs added to them to
show upcoming arrivals

https://data.cityofchicago.org/Transportation/
CTA-System-Information-Map-Showing-Bus-
StopShelte/mw4h-s8xu 30
Initiative
3
I mplement policies and
infrastructure to allow for urban
technology experimentation
The City will implement policies
and basic infrastructure that make
Chicago friendly to technology
experimentation, allowing Chicago
to become a global leader in
environmental sensing, spectrum
research, and wireless connectivity,
while enabling researchers to
develop solutions to city problems.

#Jobs #Savings #Services #STEM

Urban sensingcollecting and using data from


sensors in public urban spacesis essential to the Solutions to many endemic
next generation of data science. By implementing urban challengesfrom
access policies that respect individual privacy and
installing basic infrastructure (including platforms traffic congestion to river
with power/connectivity), Chicago will become contaminantsrequire that
a leader in this emerging field. In addition, Chicago
looks to position itself at the forefront of advanced we see at a level of detail
wireless research and development. that is only available through
These policies and infrastructure will enable sensor networks.
researchers to collect data at little cost to the City,
will help attract technology companies and STEM Charlie Catlett
talent, and could increase R&D money spent Senior Computer Scientist
in Chicago.
Argonne National Laboratory and

Additionally, results from this experimentation can the University of Chicago


be used to help to solve city problems. Chicago expects
to have these policies in place within the next six
months, and basic infrastructure will be available
to approved researchers shortly thereafter.

Initiatives by Strategy Initiatives by Strategy 31


Next-Generation Infrastructure
B
Ensure the full participation of all Chicago
residents and businesses in the digital
economy through training and engagement
programs that make technology relevant,
useful, and productive.

The most efficient way to give Chicago the


Every competitive advantage in a global, technology-
Community a driven economy is to strategically invest in
Smart developing and deploying the human potential
Community of Chicagos communities by building digital
literacy skills, promoting the use of technology
for workforce and business development,
and using technology as a platform for increased
civic engagement.

The City strives to make every community a


smart community in which everyone is able to fully
participate in the digital economy. Increasing
the number of digitally-connected and
technologically-savvy residents and businesses
yields increased job placement, broadband market
demand, and business growth opportunities.
Through school- and community-based efforts,
the City will help make technology relevant
to residents and businesses needs and interests.
The City will partner with community leaders,
nonprofits, and businesses to develop best
practices from local research and pilot programs.

Initiatives by Strategy Every Community a Smart Community 32


The benchmark will serve as the prototype of a smart

Initiative
community, against which all communities can
create an action plan to improve the adoption and use

4
of broadband technology. It will also help communities
employ technology strategically across business
development and growth, workforce and skill
development, education, health care, public safety,
civic engagement, and social connectedness.
The benchmark will use UIC Professor Karen
Mossbergers research on broadband adoption and
utilization in Chicago to set appropriate targets for
 stablish a smart community
E key performance indicators. Additional guidance
benchmark and toolkit for will come from the FCCs National Broadband Plan
and the Institute of Museum & Library Services
broadband access and use Building Digital Communities: A Framework for
As an initiative of the World Business Action blueprint. The work of partner organizations
Chicagos Plan for Economic in Connect ChicagoChicago Housing Authority
(CHA), Department of Family and Support Services
Growth and Jobs, LISC Chicago and (DFSS), Chicago-Cook Workforce Partnership
the Smart Chicago Collaborative (CC-WP), City Colleges of Chicago (CCC), and dozens
(SCC), working with public and civic of independent community technology centers
will also inform this benchmark.
partners, including the Chicago
Public Library (CPL), will create a The toolkit will be a collection of best practices
developed by LISC and the SCC with 2011-2013 federal
profile of a fully connected community stimulus grant awards for the Broadband Technology
that can be used as a benchmark, Opportunities Program (BTOP) Sustainable
along with a toolkit of best Broadband Adoption (SBA) and Public Computer
Centers (PCC) programs. The SBA program, known
practices, to help communities as the Smart Communities initiative and run by LISC
reach this standard of broadband Chicago, is a demonstration of how investing deeply
access and use. in technology, education, and content in five Chicago
neighborhoods can help achieve digital excellence.
#Access #Skills #Jobs The PCC program, known as Connect Chicago,
provides broad investments to provide free access
to the Internet for people in every area of the city.
Incorporating key success and lessons learned from
the Smart Communities and Connect Chicago models,
the toolkit will be made available for all Chicago
communities to help them reach the benchmarks
standard of broadband adoption and use.4

Smart Communities is just the smart thing to do.


It is an important step in securing and sustaining
Chicagos global leadership, which depends in large
measure on the full realization of its human capital,
the strength of its business sector and the vitality of
its communitiesall enhanced through transformative
use of new media and the Internet.
Julia Stasch
Vice President, U.S. Programs
The John D. and Catherine T. MacArthur Foundation 33
demonstration sites by researchers at the University

Initiative
of Illinois and University of Iowa shows significantly
higher rates of change in Internet use in the five
communities compared to other Chicago community

5
areas. The demonstrations provide evidence that
a comprehensive, neighborhood-driven model
can positively impact broadband technology adoption
and use in low-income communities.5

The City and its partners will now seek new


investments to continue advancing digital skills
 cale up Smart Communities
S in the original five demonstration sites. The City
The City and its partners will look for and its partners also hope to use the smart community
benchmark to identify another 5-10 communities
opportunities to continue technology- in which to test the toolkits ability to mobilize
use demonstrations in the current resources and offer pathways to reach the benchmark.
five Chicago neighborhoods identified The Citys commitment to open government offers
for the BTOP Sustainable Broadband the potential for increased government transparency
Adoption program and use the and the development of tools that advance civic
engagement and community development. Open
benchmark to pilot the toolkit in government can only leverage the full power of
additional communities. technology for social change if all communities are
involved. To engage communities, the City and
#Access #Skills #Jobs its partners will look for opportunities to pilot open
government engagement in two to five diverse
Advancing the Citys 2007 technology plan, The City demonstration communities, as well as engage other
that Networks, and leveraging more than $9 million in community leaders in the process through peer
awards, including the federal BTOP grant, LISC Chicago learning forums. The City and its partners will engage
and its neighborhood partners developed and managed community leaders in using data to advance
the original five Smart Community demonstration solutions to local issues such as violence, foreclosure,
sites (Auburn Gresham, Pilsen, Humboldt Park, and school performance.
Chicago Lawn and Englewood). Evaluation of

Initiatives by Strategy Every Community a Smart Community 34


Free public wireless Internet access points

Initiative
allow residents to access online resources on
their personal devices without requiring a broadband

6
subscription at home. In addition to increasing
resident access, establishing free public Wi-Fi hotspots
helps elevate Chicagos brand as a tech-friendly city.
The CPL currently makes free Wi-Fi available in
80 branches that span every neighborhood across
the city. To keep pace with increasing user demand,
CPL will continuously upgrade that network.
Building upon the Wi-Fi available at CPL locations,
Make free Wi-Fi available the City of Chicago and the Chicago Park District
in public places are currently working to establish free wireless
The City and the Chicago Park Internet in select locations through efforts such as:

District will make free Wi-Fi available Broadband Challenge: Free Wi-Fi in Public Spaces
in select parks, including parks in As part of the Broadband Challenge, the City
will seek to make free Wi-Fi networks available
communities with limited or no in parks and open spaces across the city, beginning
access to Wi-Fi, to increase residents in select communities.
ability to access the Internet. The
Community-Created Wi-Fi
City will also reach out to community Over the next 6 months, the City will reach out to
groups to spread awareness around community groups to spread awareness around
how they can help increase Wi-Fi how they can establish Wi-Fi access points
in their neighborhoods. Successful examples of this
availability by establishing access are Special Service Area-funded access points
points in their neighborhoods. in North Halsted, and a community development
organization-funded wireless network in
#Access Chicago Lawn.

Initiatives by Strategy Every Community a Smart Community 35


Source: locations:weconnectChicago.org
Public Wi-Fi locations in Chicago
These and other Chicago neighborhood Wi-Fi locations may be generated at locations.weconnectchicago.org

Technology Talent That


Reflects Chicagos Diversity
Every generation of Chicagos industrial leadership Mayor Emanuels Technology Diversity Council has
has been built by its immigrant residents. Chicago worked over the past half-year to develop strategies
has long known that a diverse technology workforce for ensuring that women and minorities have
makes businesses more resilient, open-minded, and access to the opportunities technology affords.
globally competitive. As the City charts a new path These initiatives occur throughout this document
to next-generation economies and markets, it will and are noted by the #Diversity tag.
continue this focus on enfranchising and enabling its
global population. 36
Initiative
7
Increase options for
low-cost broadband
The City will work with private
partners to develop new options for
low-cost broadband, offering more
residents access to low-cost Internet
and increasing Internet usage
citywide.
#Access

Home access to broadband allows residents to engage EveryoneOn Campaign


most conveniently and deeply with online technology. Building on Comcast Internet Essentials, the City is
However, high prices for broadband prevent many partnering with the national EveryoneOn campaign,
residents from adopting this technology at home. The making 1.1 million residents eligible for FreedomPop,
City is working with private partners to determine a new, low-cost wireless option.7
the best approach to ensure residents have access to
affordable home broadband, through efforts such as: Wi-Fi Hotspot Lending
Chicago Public Library is exploring options with various
Comcast Internet Essentials providers to offer a Wi-Fi hotspot lending program
The City is working with Comcast to support adoption at select CPL branches, allowing residents to borrow
of Comcast Internet Essentials, a program that Internet access for their homes for short periods of time.
offers broadband at $10/month to low-income families
with children. Chicago is leading the nation in Other Low-Cost Options
subscribers, with 15,500 signed up for the service Long-existing programs like Mobile Citizen allow for
as of March 2013.6 The City continues to encourage nonprofits and education organizations to maintain
its residents to obtain service through this program, 4G Internet connections for as low as $120 per year.8
and is also considering other partnership opportunities.

Initiatives by Strategy Every Community a Smart Community 37


College to Careers

Initiative
Six of seven colleges in CCC specialize in key
industries and are developing College to Career

8
pathways in each industry to equip students
for the jobs of the future. One of these colleges,
Wilbur Wright College, is the Information
Technology College responsible for developing the
pathway for its students to be prepared for careers in
technology. In addition, CCC offers a wide range of
education programs that prepare students in STEM.

Educate and engage young Early College STEM Schools (ECSS)


people in technology Five CPS schools are partnering with CCC, other
post-secondary partners, and private industry to
The City will partner with Chicago develop a curriculum that trains students for
Public Schools (CPS), CCC, CPL, jobs of the future. Students will graduate in six years
and other institutions to educate with a high school diploma and an associates degree.
and engage young people in STEM Education in Early College Programs
technology, preparing them for the CCC has two programs that offer early college
jobs of the future and building opportunities to Chicago high school students:
Dual Credit (CPS students taking classes at their home
the citys STEM workforce. high schools for CCC credit) and Dual Enrollment
(high school students at any Chicago high
#Jobs #Skills #STEM school enrolling in classes at CCC). Both of these
programs offer numerous STEM classes, providing
Providing students with technology skills and engaging high school students with a path to gain a head
them to become interested in technology as a career start in advanced STEM education.
are critical to Chicagos future as a digitally literate,
tech-friendly city. To help meet that goal, CPS, Career and Technical Education
CCC, CPL, and other groups are working to ensure CPS offers more than 40 different Career and Technical
that all students have access to Science, Technology, Education (CTE) programs that focus on skills
Engineering, and Math (STEM) educational that lead to higher-paying jobs. Courses incorporate
opportunities and other digital skills training that will rigorous classroom instruction, hands-on training,
prepare them for the jobs of the future. Major ongoing real work experience and extra student supports.
efforts supporting this goal include: CPS engages businesses to help design the programs.

Digital Literacy Civic Innovation Summer


The City and DePaul University will convene a working Civic Innovation Summer is an experimental summer
group to identify recommended digital literacy jobs program for teens focused on civics, media,
standards for CPS students to meet before graduation. and technology. The teens will be trained to be
DePaul intends to oversee the design of a badge system Change-makers empowered to use the latest digital
that will identify and award attainment of the skills, tools to organize themselves, amplify their voice,
wherever they are earned throughout the cityin and take positive civic action.9 The program will be
libraries, museums, after-school programs, community- implemented by three Chicago organizations, with
based organizations, or online. DePaul will work support from DFSS. The curriculum for this program will
with the City and other stakeholders to help develop be completely open, allowing any organization to
the criteria for assessing the content and quality download, modify, and use in any way it sees fit.9
of programs being considered for participation in the
badge program and will consider the badges in the
admissions process.

Initiatives by Strategy Every Community a Smart Community 38


The opportunity to provide a high-quality
technology education citywide is a
challenge that were excited to take on
with Mayor Rahm Emanuel through The
Starter League. The vision is for Chicago
to become one of the greatest cities in
the world for technology education. Our
training partnership with the City of
Chicago puts us on a path for that vision
to be realized.

Neal Sales-Griffin
CEO, The Starter League

CCC/CPS/Starter League Partnership CPS Technology Upgrades


#Diversity CPS is working to set minimum baseline standards for
CCC is giving students access to cutting-edge web both the number and quality of devices available
development skills through a partnership with for use by their students, and is also working to ensure
The Starter League. In the summer of 2013, The Starter the networks in schools are scaled appropriately
League began training CCC and CPS teachers to support this technology. CPS will continue to drive
to build tailored web development courses for students. towards 1:1 access to a computer or tablet for all
students, and a supporting wired and wireless network
infrastructure to support the use of this equipment
Computer Science as Core Curriculum to help prepare them for college and career.
#Diversity
The City and CPS will work to make computer Chicago Summer of Learning
science classes count toward graduation requirements, In Summer 2013, the City launched the Chicago
possibly in exchange for a science or math course. Summer of Learning, a first of its kind citywide effort
Special effort will be made to increase availability of that engaged youth across the system in STEAM
computer science classes, especially Advanced (STEM + Arts) learning experiences and recognized
Placement computer science courses. that skill development through digital badges.
More than 100 organizations across the city signed
on. Youth were able to earn badges through
more than 1,000 different learning experiences this
summer. For the first time, the City had meaningful
data about what students were doing over the summer,
where students were incentivized to continue learning
in their citywide classroom.10

Initiatives by Strategy Every Community a Smart Community 39


Most teachers feel that their
school culture encourages
the use of technology

Very Much Preparing For For For


Somewhat Students Instruction Communicating Communicating
A Little

First Graph: The Use of Technology in Chicago Public Schools 2011 Figure 8 data,
with Students with Families
Not at All
No Access
42% 35% 49% 31% 38% 32% 38% 32%
Elementary

https://ccsr.uchicago.edu/sites/default/files/publications/
15% 18% 19%
17%
3% 3%
2% 4% 2% 3% 9% 8%

Technology%20Report%202013_0.pdf
32% 37% 40% 34% 36% 35% 36% 35%
High School

4% 22% 20% 19% 20%


5% 3% 3%
2% 7% 6%
5%

Students Internet &


computer program usage
for school has increased

Second Graph: The Use of Technology in Chicago Public Schools 2011 Figure 3 data,
since 2005 Computer
Internet Programs
Almost or Everday 5%

Source: https://ccsr.uchicago.edu/sites/default/files/publications/
12 16% 12% 23%
per week
30%
12 25% 22%
per month 25%
12 30%
Technology%20Report%202013_0.pdf
per semester
26% 33%
Never 24%
21%
21% 16%
12% 27%
12% 8% 12%
2005 2011 2005 2011

Initiatives by Strategy Every Community a Smart Community 40


Summer Learning Challenge
As part of the Chicago Summer of Learning, CPL
engaged over 60,000 kids in STEAM skills through a Communities
variety of school activities, including reading, attending
programs and field trips, using the Internet, solving Code and Family
engineering challenges, and making artistic connections.11

YOUmedia
Net Centers
#Diversity In parallel with City-led initiatives, other groups
This innovative learning space for middle school across Chicago are also working to educate and
and high school students is housed at the Harold engage youth in technology.
Washington Library Center and four neighborhood
branch libraries. Mentors help teens engage in project- For example, building on the successful Digital
based learning with a variety of media, including Youth Summer Jobs Program led by LISC Chicago
and its five Smart Communities demonstration
printed material and technology and digital tools, like
sites, Teamwork Englewood has developed
3D printers, still and video cameras, drawing tablets,
Englewood Codes to teach young people how to
and video and photo editing software.12
write code and build websites.13

Geek Clubs Another example is FamilyNet Centers, located


#Diversity within LISC Chicagos network of Centers for
CPS will create after school and summer Geek Clubs Working Families (CWFs). FamilyNet Centers provide
in select middle and high schools to expose students a continuum of digital skills training embedded in
to technology and engage them with competitions, workforce, income support, and financial counseling
field trips, and speakers. The clubs will include a services. FamilyNet Centers share one data platform
core curriculum taught by educators and volunteers and track digital skills outcomes against a set of
and will attract private sponsorships for resources community-led curriculums. LISC Chicago has tracked
and volunteers. the positive impact digital skills classes have on
participants employment rates, and will seek to
Tech-Focused Accelerator Program scale up the current five sites across its network
#Diversity of 13 CWFs in the city.14
CPS will partner with the Network for Teaching
Entrepreneurship (NFTE) and similar organizations
to create a tech-focused accelerator program for
CPS students, running school competitions and
involving technology-focused mentors and investors
across the city.

Technology Video Campaign


#Diversity
The City will help youth become interested in
technology through a video campaign highlighting
technology as an enabler, targeting kids
interests to show them how technology enables
popular public figures.

Initiatives by Strategy Every Community a Smart Community 41


Initiative
9
Offer digital training and
hands-on technology experience
The City, CHA, CCC, CPL, and other
partners will deliver digital training
and create opportunities for hands-on
experience with technology to
increase residents digital literacy.
#Skills

For the City to realize the full potential benefits of


technology, it is crucial for all residents to become
digitally literate through training and opportunities to
regularly use technology. In some cases, basic
literacy, language barriers, and disability challenges
also need to be addressed in order for residents to
achieve digital literacy. The City is continuing to pursue
some of the digital access initiatives developed in
its nationally recognized Smart Communities pilot. CHA Computer Labs
During the initial Smart Communities pilot, Internet Using the Citys BTOP grants, the CHA developed
use increased 15% in the five targeted neighborhoods.5 computer labs and trained CHA residents to become
BTOP-funded projects that are continuing and other lab managers. CHA will continue the lab manager
training programs include: program to train more residents in digital skills.

Technology Building Blocks Maker Lab


Training Program #Diversity CPL operates a Maker Lab through which adults
SCC will facilitate the development of an open-source and teens are learning to use digital production and
technology curriculum, designed to be used by manufacturing tools, such as design software, 3D
anyone, to be taught at Connect Chicago sites. printers, milling machines, and laser cutters to design
The training program will offer both subject-based and create products.
and software-based sessionsincluding sessions on
Adobe, CSS, Ruby on Rails, Flash, JavaScript, and Node. CPL Public Computers
js, which will be delivered by colleges, industry In 2013 over 2,500 CPL public computers across
experts, professionals, hardware and software product 80 neighborhood branch libraries will give residents
companies, and veteran teachers. access to Microsoft Office 2013, Windows 7, and
increased memory so they can pursue career,
Digital Training in Spanish, Polish, and Chinese educational, and other interests. Future projects
#Diversity include identifying and installing software applications
The City delivers digital training in several languages to support users in their digital literacy needs.
through several of its public computer centers and Examples include: print and web design software
FamilyNet Centers.15 tools, 2D and 3D graphic software applications, etc.

Initiatives by Strategy Every Community a Smart Community 42


Initiative
10
Promote Digital
Excellence Activities
The City will help promote and guide
public/private efforts to make every
community a smart community. To
encourage the use of the benchmark
and toolkit, and enable residents to
gain maximum benefit from digital
technology, the City will help focus
and coordinate activities among
a large group of committed
stakeholders who share this mission.
#
 Access #Skills #Engagement

The City will help promote and coordinate efforts


citywide around digital inclusion, expansion of
broadband access, increased adoption and use,
technology-enabled learning, and skills training.
Donors, community groups, civic and cultural
organizations, businesses, and nonprofits will work
with the City to ensure effective focus and
consolidation of various related endeavors.

Initiatives by Strategy Every Community a Smart Community 43


The City also created public computer centers using

Initiative
BTOP PCC grant funding, some of which were set up
at CHA locations and CCC campuses. In addition to

11
providing digital and online access, public computer
centers serve as a crucial entry point for residents who
are beginning to develop technical skills by providing
point-of-contact training and support in developing
digital skills through programs such as:

Cyber Navigators
CPL provides Cyber Navigators to help residents
 rovide public computer access
P develop computer skills and digital literacy so that
and support they can carry out online tasks, such as job searches.15
The City, CHA, CCC, CPL, and other
CHA Lab Managers
organizations will continue to Using Federal stimulus funds, CHA trained residents to
run public computer labs to increase manage its computer labs. CHA will continue funding
residents access to the Internet this program to train more residents.

and their ability to use the Connect Chicago


Internet effectively. Connect Chicago is a loose network of more than 250
places in the city where Internet and computer access,
#Access #Engagement #Skills and digital skills training are available free of charge.
It is part of the Citys BTOP PCC grant, administered
in part by SCC, as a joint project of the City, the
Public computer centers are one way of providing John D. and Catherine T. MacArthur Foundation, and
access to computers, software, and the Internet at the Chicago Community Trust. Partnering organizations
no cost to residents. Public computers are offered at 80 include CCC, CHA, CPS, DFSS, Smart Health Centers,
locations of the CPL, which is the citys largest provider and CC-WP. Connect Chicago is expected to continue
of public computers and free wireless Internet access. through alternative funding post BTOP. 16

Wi-Fi Sessions at
120,000
Chicago Public

Source: Generated from data found at https://data.cityofchicago.org/Education/


100,000
Library Locations

80,000

60,000

40,000
Libraries-WiFi-Usage/vbts-zqt4

20,000

Jan 2011 July 2011 Jan 2012 July 2012 Jan 2013

Initiatives by Strategy Every Community a Smart Community 44


Initiative
12
Make educational and creative
resources available to residents
The City has several opportunities
to engage residents in technology-
related creative and educational
activities, and to use technology
to make educational assets available
to residents. Making these resources
available benefits residents and
encourages engagement in technology.
#Access #Engagement #Skills

CPL will use technology to make educational and


creative resources available to residents, increasing
residents use of technology. Examples of these
resources include:

D
 igitize Assets
CPL is digitizing assets related to Chicagos
neighborhood history, putting historical resources
in the hands of residents and communities.

Maker Lab
CPLs Maker Lab will give residents access to do-it-
yourself software and tools like 3D printing and vinyl
cutting, and an opportunity to engage in small-scale
product development in a public space.

Initiatives by Strategy Every Community a Smart Community 45


C
Leverage data and new technology
to make government more efficient,
effective, and open:

The City of Chicago is working to become more


efficient and effective across its departments
by leveraging new technology, gathering,
Efficient, analyzing, and publishing data, and utilizing
Effective, these tools and information to improve
and Open government processes and services. Data-driven
Government decision-making is helping the City reduce
costs and offer services better tailored to public
need. Chicago is utilizing new technology,
such as mobile and social media technology,
to increase its connection to its residents and
provide quality services in a complete and timely
manner. Using data science to continually
improve and streamline government processes
is one way to emphasize and strengthen Chicagos
position as a leading global technology hub.

Initiatives by Strategy Efficient, Effective, and Open Government 46


and utility for residents. Similarly, by analyzing

Initiative
residents use of technology-based City services, such
as those offered on www.cityofchicago.org, the City

13
can streamline processes and help Chicagoans more
easily access information and services.

Chicagos Department of Innovation and Technology


(DoIT) is planning a number of these studies in
the coming years, using available data to identify
root causes of and solutions for City service and
process issues. Some of the projects expected to be
 tilize data to drive efficiency
U completed within one year and operationalized shortly
and effectiveness thereafter include:
The City will continue to undertake
Data Science Collaborative Research Projects
projects to gather and analyze The City is pursuing a portfolio of data science
data that will allow City leaders to research, including the previously mentioned
proactively address issues, with opportunities, as well as:

the goal of increasing government


efficiency and effectiveness.  eveloping predictive analytics to improve
D
food inspections
#Savings #Services #Engagement
Identifying delays in fulfilling 311 service requests

Data science helps organizations identify operational Detecting companies that attempt to
problems and make better decisions based on past skirt procurement rules
results. The City is taking advantage of this growing
field to improve its internal processes and better
serve residents. WindyGrid
The City is currently using WindyGrid, a geospatial
By using existing data to target specific issues, analytics system that delivers a range of government
the City is identifying opportunities to improve many data in real time, to support cross-department
aspects of its operations, such as: collaboration. The City is planning to develop further
applications for the use of this information.

Determining the cause of safety hazards Energy Tracking


and increasing public safety by reviewing The City will track and report energy consumption at
transportation data. its facilities to improve energy efficiency and promote
clean energy.
Proactively detecting billing errors and fraud to
save costs by analyzing financial and billing data. Youth Data Warehouse
With support from Strive, a nonprofit that aims to
Optimizing City services such as tree trimming coordinate services across agencies and organizations
services to save costs and improve customer at every stage of a young persons life, the City will
satisfaction such as by analyzing route data. develop a Youth Data Warehouse shared by multiple
departments, sister agencies, and nonprofits.
Using aligned metrics and goals, these organizations
The City is also reviewing data on how residents use will use the data warehouse to individually tailor and
City services to help improve and expand the services improve the effectiveness of their programs for youth.
offered. By analyzing available data, such as the
number of individuals patronizing City events and the
type of events they attend, the City can work to
optimize City events to ensure maximum participation

47
Efficient, Effective,
Initiatives by Strategy and Open Government
Inspection
Streamlining
CDOT is investing in technology to streamline and
improve the inspection process in the field, such as
allowing inspections to be conducted with smartphones
or GIS tagging.17

48
Releasing data is a crucial component of creating

Initiative
an open and transparent government. Chicago
is currently a leader in open data, capturing and

14
publishing more than 400 machine-readable datasets
to date. In 2012, Mayor Emanuel issued an executive
order ensuring that the City continues to release
new data, and empowering the Chief Data Officer
to work with other City departments and agencies
to develop new datasets. The City is following an
aggressive schedule for releasing new datasets to
the public and updating existing sets. It is also
Increase and improve City data working to facilitate ways the City and others can
The City will continue to increase use data to help improve City operations.
and improve the quality of City data
available internally and externally,
and facilitate methods for analyzing
that data to help create a smarter and
more efficient city.
#Savings #Services

Source: http://www.
cityofchicago.org/city/en/
depts/mayor/iframe/
plow_tracker.html

Source: http://www.chicagoworksapp.com/ Source: http://opencityapps.org/#projects 49


Open Data Open Data
Success Story: Success Story:
ChicagoWorks SpotHero and
A collaboration between Alderman Ameya Pawar
and local graphic design company 2pensmedia,
Techstars Chicago
ChicagoWorks is a free app that is changing the way The app SpotHero makes residents lives easier by
Chicagoans interact with government. Using the app, helping them find and reserve parking spots online.
residents can submit service requests directly to 311 Developed in Chicago, the app had its start at
and track the progress of reported issues. So far, more Excelerate Labs, a Chicago start-up accelerator, now
than 3,000 residents have downloaded the app.18 Techstars Chicago, that provides mentorship, training,
and networking opportunities to 10 selected start-ups
each year. After graduating from the program, ranked
as one of the top 3 accelerators nationally, SpotHero
attracted $2.5 million in VC funding. With this funding,

Open Data the company is hiring new staff working to expand to


other cities.19

Success Story:
OpenGov
Hack Night
Chicago boasts a community of civic hackers who are
passionate about using technology to improve the city.
An example of this passion in action is the OpenGov
Hack Night. Organized by Open City, an organization
that builds web apps and other tools using open
government data, the Hack Night attracts civic hackers
and curious residents eager to explore the intersection
of open government data, smart cities, and technology.
Every week, the Hack Night provides a collaborative
environment for residents to learn about open data,
working on cutting-edge projects and networking with
passionate civic technologists.20

Chicago is an absolute leader in the provision of open


government data. Were now building an ecosystem of
sustainable companies that use this data, mixed with other
valuable data and services, to help people live better lives.
Daniel X. ONeil
Executive Director
Smart Chicago Collaborative

50
Efficient, Effective,
Initiatives by Strategy and Open Government
Traffic-Related Technology Enhancements

Initiative
The City will continue improving its traffic tracker tool
with even better information on current traffic

15
conditions, live video from available traffic cameras,
and opportunities to receive updates through email or
text message alerts.17

Technology also allows Chicagoans to interact more


directly with the City, readily requesting services
or information and providing data that will improve and
focus an array of City services. Apart from current
Leverage technology to social media accounts run by the City, DoIT is
improve communications developing capabilities that will transform the way the
The City will expand and update its City listens to its residents. The ability to communicate
freely and quickly with residents and the ability to
mobile, social media, and online gather input and data from the public will enable the
technology to increase and improve government to improve operations and deliver high
communication and interaction with quality, valuable information and services.

its residents. The City will also look into the following, and other
longer-term projects, to allow Chicagoans to interact
#Savings #Services #Engagement with the City and allow them to request and provide
data to improve or focus City services:
Online technology allows the City to communicate
with residents and gather valuable information. Bibliocommons
The ubiquity of mobile devices and the reach of social Chicago Public Libraries (CPL) will utilize
media allows the City to gather frequent feedback Bibliocommons, a cost-effective product to turn the CPL
that drives service improvements and supports website into an online community around reading and
transparency in City operations. The City will continue other cultural experiences.
to invest in and create new technologies to continue
to improve and deepen this two-way communication. Immigrant Resource Portal
The City will create an online portal to connect
The City currently provides its residents with vital immigrants with resources available to them (e.g.,
information and communications regarding City City services, business workshops, and community-
services and resources. By increasing engagement based organizations).22
through existing social media outlets, the City will
better be able to provide Chicagoans with a wide range
of information, from bus and train times to beach water
quality information. Some of the projects that will
utilize new technology and social media to provide
Chicagoans with vital information about City
services and resources planned for the coming
year include:

Beach Updates on Social Media
The City will begin using social media and new
technology in order to provide faster, more accurate Source: https://www.facebook.com/ChicagoPoliceDepartment

information about beach water quality to the public,


including real-time weather and water data.21

Website Improvements
The City is working to make its website friendlier
and easier to navigate to provide easy access to the
information Chicagoans need.

51
The Citys presence on social media
Platform Number of
accounts
Twitter 30
Facebook 25
YouTube 12
Instagram 4
As of August 20, 2013

Flickr 3
Tumblr 2

Citys engagement with residents on social media

Office of Chicago Chicago Chicago


the Mayor Police Park Transit
Department District Authority

Facebook 11,498 likes 37,119 likes 13,012 likes 10,069 likes


As of August 20, 2013

Twitter 28,206 14,789 14,543 25,513


followers followers followers followers
Source: https://www.facebook.com/ChicagoParkDistrict

Source: https://www.facebook.com/thecta

52
Chicago currently operates multiple IT departments

Initiative
across the City that deliver redundant support services
to different departments. Merging these departments

16
and standardizing IT practices across business units
will result in best practices, lower costs, easier
integration, and enhanced cybersecurity.

In the coming years, the City will continue to review


other areas of its operations to identify additional
opportunities to adopt a shared services model.
Focus on Enterprise
implementation of technology
The City will implement a shared
services model for IT across City
departments and agencies that will
result in better services at less cost
through streamlined processes and
the sharing of IT resources.
#Savings #Services #Engagement

53
Efficient, Effective,
Initiatives by Strategy and Open Government
The City and sister agencies are joining forces to

Initiative
consolidate their data centers into a Chicago Cloud,
a shared database stored on cutting-edge servers.

17
This groundbreaking collaboration, expected to
be completed over the next year, will reduce operating
costs, increase productivity, increase the security
of sensitive data, and make data management more
effective across government.

By sharing data centers, the City and sister agencies


will have fewer physical sites to maintain, which will
 onsolidate local government
C increase data center energy efficiency, make it easier
data centers to upgrade system infrastructure, allow for better
The City is building the Chicago integration of systems, and reduce costs. Over time,
other government entities will be invited to join
Cloud to consolidate its data centers the Chicago Cloud, which will further reduce costs
using state-of-the-art hardware and and improve efficiencies.
data management software. Other
government entities will be invited to
join to further reduce costs and
improve efficiency.
#Savings

54
Efficient, Effective,
Initiatives by Strategy and Open Government
The Citys technology workforce spends too much

Initiative
time on functions that are more efficiently delivered
by private sector companies, preventing the City from

18
focusing on developing innovative solutions to
longstanding challenges. For example, City staff spend
an inordinate amount of time overseeing City email
and other business applications. Chicago aims to
work smarter by partnering with the private sector
to handle these functions more efficiently.

To deliver on this strategy, the City has started to


 ocus resources on innovative
F implement a cloud computing strategy, moving email
technology solutions and applications to the cloud. When this transition
DoIT will partner with the private is completed by the end of 2013, City employees will be
able to do their jobs more effectively while saving
sector to deliver commoditized taxpayer dollars. As new technology emerges, DoIT will
technology, allowing staff to focus on continually review the portfolio of operations it
developing innovative technology performs and the ways those functions are provided
to ensure optimal use of resources.
solutions to issues only government
can address By partnering with the private sector to deliver
commoditized services, the City is able to shift its
#Savings efforts to developing opportunities to use technology
as a tool for improving the effectiveness and
efficiency of existing internal processes. By investing
in innovative technology solutions to streamline
and improve processes the City will be able to reduce
process time and improve efficiency. New technology
will also be used to make City services more
readily available to residents by reducing the number
of manual steps needed to access or apply for a
range of City services.

55 55
Efficient, Effective, Efficient, Effective,
Initiatives by Strategy Initiatives by Strategy
and Open Government and Open Government
D
Work with civic technology innovators to
develop creative solutions to city challenges:

Civic innovation occurs when individuals work


with government to improve the quality of life in
urban areas. To encourage civic innovation,
Chicago offers a range of tools and initiatives
Civic that give Chicagoans a stronger voice in
Innovation government decisions and empowers them to
develop creative solutions to city challenges.
The City also harnesses the power of civic
innovation to anticipate and identify residents
concerns, allocate the best resources to address
these concerns, and respond more effectively
when problems arise. Chicagos visionary
civic leaders, robust entrepreneurial community,
and world-class research universities are
using technology to transform civic collaboration
and reimagine the relationship between
government and its residents.

Initiatives by Strategy Civic Innovation 56


DoIT maintains a comprehensive research agenda to

Initiative
guide these explorations. By engaging departments
and agencies across the City government, DoIT

19
helps managers ask important questions and helps
them use City data to develop innovative solutions
to better serve residents. Example projects include:

 xamining Medical Emergency Hotspots


E
The City will continue to study areas that experience
high concentrations of Emergency Medical Service
 esearch data-driven solutions
R (EMS) calls, analyzing potential explanatory factors
and developing new strategies to prevent emergencies
to major urban challenges and respond more effectively when they do arise.
The Citiys Department of Innovation
Visualizing Patterns in Social Phenomena
and Technology (DoIT) will continue DoIT is developing a large-scale, high-resolution 3D
to use data analytics to help visualization of time-varying data on EMS calls, vacant
managers across the City explore and abandoned buildings, and other social concerns.

and solvesome of the most vexing Building the Nations Most Comprehensive
problems facing municipalities. Energy Use Database
Through a collaboration with partners in academia,
#Services technology, and the energy sector, the City
has developed a one-of-its-kind database 23 and
Innovation begins by asking the right questions, three-dimension visualization to show energy usage
especially when the answersand sometimes even the at the census-tract level throughout Chicago. 24
questionsare not obvious. Residents can use the database to reduce energy
consumption in their neighborhoods, while
Every day, the City of Chicago collects millions of data policymakers can use it to design citywide
points on everything from potholes to building permits. incentives for reducing building-level energy usage.
These data contain powerful insights about how the
city works, without revealing personally-identifiable
information. But in order to distill these insights and
translate them into meaningful action, City leaders
need a systematic approach for exploring, interrogating,
and ultimately using these data.

Initiatives by Strategy Civic Innovation 57


500
1,000
1,500
2,000
2,500
Jan 2012

Feb 2012

Mar 2012

Apr 2012

May 2012
Repair Requests

Jun 2012
Completed Pothole

Jul 2012

Aug 2012

311 Service Requests and


Sep 2012

Oct 2012

Abandoned Buildings Reported


Nov 2012

Dec 2012

Jan 2013

Feb 2013

Mar 2013

Apr 2013

May 2013

Jun 2013

Source: Generated from data found at https://data.cityofchicago.org/ Source: Generated from data found at https://data.cityofchicago.org/administration-

58
Service-Requests/311-Service-Requests-Vacant-and-Abandoned-Building/7nii-7srd finance/performance-metrics-transportation-pothole-repair/sbt5-2ec8
Initiative
20
 olster transparency and
B
support civic hackers
DoIT and Smart Chicago
Collaborative (SCC) will continue to
provide a broad range of intellectual
and financial resources to help
residents and civic technologists use
technology to improve urban life.
#Engagement #Services

Much of Chicagos technology-based civic innovation


bubbles up from its robust community of civic-minded
coders, developers, and entrepreneurs. The City
of Chicago continues to release hundreds of
machine-readable datasets, charts, maps, and APIs
for public use, collaborating closely with the civic
hacker community using these tools to generate
creative solutions to improve urban life. The City
and its affiliates also support these civic innovators
by providing them with space and other resources.
Resources that will continue to be made available
to civic innovators include:

GitHub Civic User Testing Group


The City uses GitHub, (https://github.com/Chicago) SCC has developed a Civic User Testing Group,
an online code-sharing platform, to share innovations a project that pays residents to test civic applications
that other cities and civic hackers can replicate. and other tools.26
The Citys GitHub projects can be accessed at
www.github.com/chicago. Shared Web Space for Civic Developers
SCC hosts a shared web space to host projects
OpenGovChicago(-land) Meetup and applications that use open City data to improve
SCC helps support the OpenGovChicago(-land) life in Chicago.
Meetup, a monthly meeting of local innovators
focused on solving civic problems by examining
the policy and practice around data.25

Initiatives by Strategy Civic Innovation 59


GitHub is a software Anyone can download the Source: https://github.com/chicago/
osd-bike-racks
platform that allows datasets, make changes,
developers to share their and suggest that Chicago
code with others incorporate these changes
into the original dataset
Chicago put five datasets (e.g. if the original dataset
on GitHub in February contains an error)
2013 (street locations,
building footprints, bike On the left is a
routes, pedway routes, visualization of bike rack
bike rack locations) locations in Chicago
based on the GitHub data

Source: https://github.com/chicago/
osd-bike-racks

Initiatives by Strategy Civic Innovation 60


E
Encourage the vibrancy of Chicagos
Technology Sector by attracting and retaining
STEM professionals and supporting the creation
and expansion of technology companies:

Chicago is driving economic growth and


job creation by encouraging the vibrancy
Technology of Chicagos Technology Sector, especially
Sector Growth in the areas of Web/Mobile, CleanTech, and
Biosciences. With Chicagos mature business
sector and world-class universities as a starting
point, the City is focusing on attracting and
retaining talented STEM-trained professionals
and technology firms to Chicago, encouraging
existing companies to expand, and supporting
the creation of start-up companies.

In support of these goals, the City is telling the


story of Chicagos technology strengths and
successes to let the world know of the great
opportunities that exist here for businesses and
individuals alike. The City also works closely with
local universities, research and development
facilities, and venture capital firms to build on the
impact those organizations are having on the
success of Chicagos Technology Sector.

Initiatives by Strategy Technology Sector Growth 61


Initiative
21

Expand the numbers of physical
incubator and co-working
spaces in the city
ChicagoNEXT, industry leaders,
academia, and others will create
a center for Chicago biotech and
pharmaceutical start-ups. This
incubator, networking, collaboration,
and business acceleration space will
help increase the number and size of
bioscience companies, improve
research, and increase opportunities
for commercializing research.
#Engagement #Jobs #STEM

The innovative center for digital technology


entrepreneurs, 1871, provides unique support for
technology entrepreneurs. Chicago will expand
its support of the technology community by
helping establish additional technology incubator/
networking spaces. Within the next year, ChicagoNEXT,
industry leaders, academia, and others are
planning to establish a physical networking/incubator
center for pharmaceutical and biotech industries.
Other centers may be added in the future, depending
on need. In addition to facilitating collaboration,
acceleration, and interaction, these spaces
will demonstrate the cohesiveness of Chicagos
technology community.

Initiatives by Strategy Technology Sector Growth 62


Sampling of Current
Incubators in Chicago

Techstars Chicago

Launched 30 companies, Specifically for life Launched in


which raised over sciences/biotech/ January 2012
$30 million in capital engineering/materials/
since January 2013 chemical research/ and
other start-ups

Created over 150 net 19 wet labs, 9 dry labs, Empowers healthcare
new jobs 6 offices entrepreneurs

Out of 100s of applications Can house 30 start-up 16-week program


the 10 best are selected companies

Ranked by Forbes as one Features sophisticated Entrepreneurs receive


of the 10 hottest start-up lab space & equipment $50,000 in funding
incubators
Source: http://www.universitytechnologypark.com/ Source: http://tcrn.ch/rILhTA
Source: http://exceleratelabs.com/
overview/incubator.shtml http://www.sandboxindustries.com/about/healthbox/

ChicagoNEXT
ChicagoNEXT, a council established by World Business Core goals of this council consist of:
Chicago, represents a dedicated effort to drive
growth and opportunity in the business climate Attract talent
related to science, technology, innovation and
entrepreneurship. ChicagoNEXT seeks to positively Engage alumni (university and corporate)
impact new venture formation in Chicago and to
accelerate the growth and/or expansion of Increase level of available venture capital
established businesses. While the council will focus
broadly on tech and science-based pursuits, Raise Chicagos tech profile both
there will be a particular emphasis on: domestically and abroad

CleanTech Connect entrepreneurs and


corporate Chicago
Bioscience
Provide voice for broader technology community
Web/Mobile
Improve data collection and reporting27
Chicago enjoys a mature business community and

Initiative
strong customer base, both of which help make
the city an attractive location for start-ups.

22
Current grant making, networking, and incubator
organizations in the region provide innovators
and entrepreneurs access to business expertise,
resources, and technology sector workforce.

To further economic growth and development, the


City and its partners will implement additional
programs to expand networking opportunities by
Expand the number of successful engaging Chicagos mature business community
networks that exist to connect in providing direct support to the start-up community.
entrepreneurs with customers,
ChicagoNEXT, in partnership with the City and
venture capital, and mentorship business community, will launch one such program,
opportunities a corporate mentor/match-up program, in the next
The City of Chicago and six months. This start-up matching program will
connect entrepreneurs to large brand companies
ChicagoNEXT will create a program through prize-style challenges and other engagements
to connect start-ups and the to develop and strengthen partnerships that will
provide guidance and funding and opportunities to
business community in various pilot test new strategies that drive synergies
ways to develop partnerships that and momentum in the technology community.
will provide guidance and funding,
The City is also looking into ways for Chicago to engage
and drive synergies and momentum with the international technology community, including
in the technology community. networking opportunities and other opportunities
beneficial to Chicagos global economy.
#Engagement #Jobs #STEM

The tech sector in Chicago is still so young, we have a real opportunity


right now to consciously shape the culture of this community to be
inclusive. And the more inclusive we show ourselves to be, the more
that Chicago will become a beacon for people with creativity and ideas
who arent interested in a culture of brogramming and booth babes.

I am committed to the work of the Technology Diversity Council both


for myselfbecause I have vested interest in creating a community
where my company can thriveand for the city I lovebecause I want
the Chicagoland region to benefit from the untapped talent, ideas
and enterprises that are locked up inside our people, waiting to be
given an opportunity to thrive.

Sharon Schneider
Co-founder and CEO, Moxie Jean
64
Blue 1647
#Diversity
What is it?
1647 South Blue Island
Chicago

BLUE1647 is a next generation


tech and entrepreneurship
incubator, supporting all forms
of entrepreneurship from events,
filmmakers, artists, engineers,
and designers. BLUE1647 has the
camaraderie of a purposeful
lifestyle club, the technology of a
wired office, and the resources of
the best private schools. As a
beacon of resource through
physical space and curated
programming, BLUE1647 is a
place where diverse people
working for a better world can
quickly access relationships and
support to bring their ideas to
life.

LEARN
Explore a future in
entrepreneurship through
relevant workshops and
classes focused on personal
and professional development.

LAUNCH
Through a holistic approach to
incubation, the application of
ideas and the process of
innovation you have access to
advice, resources, and a curated
community to get your venture
off the ground.

GROW
Creative incubator space to scale
your business and shared
services for cost savings. 28

Initiatives by Strategy Technology Sector Growth 65


Some of the ongoing activities include:

Initiative Recruiting Efforts

23
Chicago is supplementing company-specific recruiting
at major universities with a city-focused recruiting
effort led by the Mayor, Chicago business leaders, and
local technology alumni and luminaries. These campus
visits highlight the strength and opportunities within
Chicagos talented and diverse technology community,
as well as the personal benefits of living in Chicago.
Attract and retain a talented, In August 2013, the City hosted ThinkChicago:
diverse STEM workforce Lollapalooza as another opportunity to introduce the
The Mayor and the citys business citys fast-growing technology industry and one
of the countrys most popular musical festivals to 100
community will continue to of the nations top technology and computer science
encourage STEM professionals to students from across the country.29
join Chicagos talented technology
Mayoral Diversity Recognition Program
workforce by actively recruiting #Diversity
on college campuses and through Leveraging the power of the Mayors Office, the City
will highlight individuals and businesses that embody
other activities. and promote diversity in the technology sector.
Rockstars of the technology field who come from
#Skills #Jobs #STEM
underrepresented communities will be positioned
as role models for young Chicagoans, and companies
A talented, diverse STEM workforce is essential to will be recognized for implementing best practices
successfully developing Chicagos technology sector. for diversity.
Technology firmsfrom start-up to mature companies
all require highly trained workers that reflect a Programming and Development Competition
diversity of perspectives and background essential The City supports programming and development
to competing in a global economy. competitions to attract STEM professionals to
town, where they can see firsthand the advantage
To help attract and retain a highly-trained, diverse of becoming part of our technology community.
STEM workforce in Chicago, the Mayor and the citys
technology and other business leaders are joining
forces to conduct city-focused recruiting efforts at
targeted universities, along with other activities that
facilitate identifying, attracting, and hiring these
professionals. As Mayor Emanuel recently stated,
Making Chicago a top destination for the most talented
young people in the country is a key goal of my
administration, and I am relentlessly focused on
showing the country Chicagos quality of life, cultural
amenities, and business environment.29

Initiatives by Strategy Technology Sector Growth 66


Tech Diversity Council:
Chicago as a G-E-E-K city

Chicagos technology ecosystem has Interviews and working sessions Accomplishing the goals envisioned by
grown rapidly, supporting start-ups with 100+ stakeholders involved the committee requires a comprehensive
and later-stage growth companies alike. with technology, community approach to connecting the dots.
In response to this unprecedented development, and education raised Initiatives need to happen within an
growth, the Mayors Council on the following issues as critical to overall ecosystem that welcomes,
Technology Diversity was tasked to help the success of changing the facilitates and celebrates diversity.
ensure that leadership and job status quo: Chicago will need to make intentional
opportunities are available for all investments to ensure Chicagoans from
Chicagoans and that Chicagos underrepresented populations
technology community reflects the 1 have access to social capital as well
diversity and vitality of the city itself. Exposure to technology and as financial capital. Activities need
technology education is sparse: to happen in under-connected
Over the course of six months, the Computer science is not readily neighborhoods as well as in the
committee worked to imagine what it available in Chicago Public Schools. well-connected center.
would take to: Furthermore, formal school-based
programs are insufficient for keeping In short, Chicago will need to become a
Increase the percentage students engaged; after school and GEEK city: GET-EQUIP-EMPLOY-KEEP.
of minority employees for enrichment opportunities are needed
technology firms as well. Talented students dont GET
know the pathways required for initiatives attract and enable everyone
Increase the percentage of employment or the diversity of in particular individuals from the most
minority-owned and operated opportunities that might be available. vulnerable populationsto access and
technology firms make use of technology and ensure not
2 just digital literacy but fluency.
There is an acute need for role models
EQUIP
Help create a pipeline through
which Chicago Public Schools and proactive local mentorship at every
and City Colleges of Chicago level of developmentfrom middle efforts provide skills and experiences
students can transition into the school through high school and well into needed to become involved in the
technology economy post-secondary and professional life. technology industry: technical skills,
certication and advanced coursework,
3 real life and out of school experiences
Information about technology education (such as internships and first-time jobs),
programs, such as how to recruit, and meaningful and structured
hire and retain diverse candidates, as relationships with role models and
well as baseline data about the diversity mentors.
of employees in the technology
industry in Chicago, is hard to come by. EMPLOY
Despite many high-caliber projects, efforts bolster hiring strategies and
there is not enough recognition for contracts; recruiting diverse candidates
industry leadership or innovative makes good business sense.
programs that could serve as models or
be brought to scale. KEEP
activities attract talent from elsewhere
4 as well as retain homegrown talent,
There is a deep-seated and genuine develop local leadership; highlight
desire by members of the technology beacons and local models.
community to be meaningfully involved
in solving the issues Chicago faces A GEEK approach to increasing
in increasing diversity and opportunities diversity in technology not only enables
to a better life the technology industry the technology sector to thrive; it
can create. Many companies are ensures the development of social and
willing to support volunteer work in economic mobility for all Chicagoans,
the community or to host interns. now and into the future. 67
While the messaging will be delivered primarily

Initiative
through an awareness campaign aimed at the business
community, including venture capital firms and

24
entrepreneurs, the major themes will also be
incorporated into all of the Citys technology-related
activities, such as workforce recruiting efforts and
industry events.

Other activities the City and business community will


undertake in the coming year and beyonddesigned
to amplify the message Why Chicago and
Showcase Why Chicago is a demonstrate commitment to the technology industry
destination technology city will include:
through consistent messaging
and events Special appearances by the Mayor, business
The City will partner with the leaders, and technology luminaries at certain
citys many technology stars and technology incubators and start-up firms to
demonstrate support and commitment to Chicago
other business leaders in a variety firms as well as the industry overall.
of events and other promotional
Special appearances by the Mayor, business
activities to share the narrative of leaders, and technology luminaries at VIP/special
Chicago as a technology destination events tied to major technology conferences and
to attract workers and businesses events held in Chicago, including:
to locate here.
2013 BIO International Convention
#Engagement #Jobs #Skills #STEM
WindPower 2013
In the coming year, Chicago will focus on a variety
of messaging events and other activities designed to Solar Power International 2013
tell the world Why Chicago is an ideal destination
city for technology. Sharing the story of Chicagos Big Data Week 2013
technology strengths and successes will help
entrepreneurs and professionals alike become aware Data Science Leadership Summit
of the great opportunities that exist for them in
our city. The message of Chicagos unique strengths
will focus on three key themes:
Efforts by the City in partnership with
Choose Chicago to attract additional tech-
Core intellectual capital due to the many world- focused conferences/conventions by amplifying
renowned universities and research centers in Why Chicago from a technology perspective
proximity to the City in recruiting efforts.

Highlights of Chicagos many technology successes

The many benefits of living and working in


Chicago, including diversity and affordability.

Initiatives by Strategy Technology Sector Growth 68


Initiative
25
Encourage technology firms to
promote their ties to Chicago
The City will encourage technology
firms in Chicago to share their civic
pride to demonstrate to the world the
many successes in, and vibrancy of,
Chicagos Technology Sector.
#Engagement #Jobs #STEM

Though many successful technology firms got their


start here in Chicago, this narrative is not as widely
known as it should be. To spread awareness of the
strength of Chicagos technology sector, the City will
encourage Chicago firms to share their civic pride.
For example, firms could:

Mention their Chicago ties when presenting


at talks or conferences

Refer to their Chicago location as a benefit


when recruiting at universities

Initiatives by Strategy Technology Sector Growth 69


U OF I LABS
Privately funded,
nonprofit research labs Initiative
Top engineering and
computer science
professionals in
the city will work
26
 trengthen connections with
S
with scientists/future world-renowned academic
scientists and research institutions
corporate backers The City will join forces with the
academic and business communities
and others to establish U of I Labs,
EVENTUAL
enact research friendly policies,
BUDGET OF and hold forums designed to

$100M
demonstrate Chicagos place as a
major research center as a means
of drawing the best and the brightest
Per year to Chicago and increasing
commercialization opportunities.
ORGANIZERS #Engagement #Jobs #Services #Skills #STEM
HOPE TO
The City has strong ties to the many world-renowned
H AV E R O U G H LY universities and research facilities located in the

250
area. Further strengthening these relationships and
support will firmly establish Chicago as a leading
center for research and will help increase industry-
driven research, development, and commercialization
opportunities. Chicago, ChicagoNEXT, and the business
faculty fellows over community will join forces on a number of priority
next three years projects designed to achieve these goals, including:

U of I Labs
ANTICIPATIN G Privately funded research labs will be established in
Chicago in the next 18 months. U of I Labs are expected
MORE THAN to draw top engineering and computer science
professionals to the city to work with scientists/future

1000
scientists and corporate backers. These research labs
will help retain STEM professionals and attract new
Source: http://bit.ly/10yhGA8

entrepreneurs, particularly in the fields of CleanTech,


Biosciences, and Web/Mobile, solidifying Chicago as
studentsgraduate a major technology player.
and undergraduate
studying there within
five years 30

Initiatives by Strategy Technology Sector Growth 70


The City as a Living Research Lab Urban Sensing
Given Chicagos proximity to, and relationships with, With a small investment by the City in physical
several major research centers and universities, there platforms, protected from the weather and containing a
may be opportunities for the City to offer itself as a power source and network connectivity, the City can
lab for research that will improve the lives of our offer itself as a place for researchers to conduct studies
residents and solve big-city problems for very low that will ultimately drive solutions to big city problems
investments. at extremely low costs to the City.

City/Academia Partnership on Spectrum Testing


City Technology Initiatives The City will research efforts to become the easiest,
The City of Chicago Department of Innovation and most friendly city for development and testing of next
Technology (DoIT), and other departments in the generation wireless Spectrum.
City, regularly partner with academia to bring cutting-
edge research together with government leaders Municipal Technology Testing
to develop innovation solutions. Data science is an The City will offer entrepreneurs and research facilities
example of this partnership. These partnerships will opportunities to test new technologies in municipal
continue to play an important role not only in buildings and on public property.
developing technology solutions, but also as a way
to further strengthen the relationships between the City/Business/Academia Roundtables
City and its academic community. The City and/or business community will sponsor
roundtables that will include representatives from
all areas talking about grand challenges as a way to
bring issues to light by having the right people
at the table to solve problems.

Chicago-Area
Research Institutions
Fuel Innovation
One of Chicagos many strengths as a center for The University of Chicago, which, along with
technological innovation is the large concentration Argonne National Laboratory, hosts the Data
of renowned research institutions in the region. Science for Social Good summer fellowship, as
A team led by one of these institutions, the Argonne well as the Urban Center for Computation and Data
National Laboratory, was recently granted
an award of up to $120 million over five years to create DePaul University, which hosts the DePaul Center for
a battery and energy storage hub, which will aim to Data Mining and Predictive Analytics
revolutionize battery performance. This technology
will be crucial for expanding the use of electric and hybrid
cars, reducing dependence on oil, and lowering energy
costs nationally.31

The Chicago region is also home to leading universities


that are furthering technological innovation, including:

Initiatives by Strategy Technology Sector Growth 71


Initiative
27
Foster a business-friendly
environment
The City will further foster a
regulatory and policy-based
environment in which businesses
can flourish and grow by reviewing
current business-related requirements
and processes, such as permits
and procurement, updating
where appropriate.
#Jobs #Savings #Services

Chicago is committed to supporting business


development and economic growth. In doing so, the
City will undertake a comprehensive review of policies
and regulations in the coming year to ensure they
promote an environment in which businesses can
flourish and grow. Areas of particular focus will include:

Promote Data Center


Relocation to Chicago
The City continues to support efforts to increase
the number of data centers that relocate to Chicago.
The effort will include leveraging Chicagos
geographic strengths, as well as expediting the
relocation process.

Support Renewable Energy and


Smart Grid Technology
C HICAGOS The City will look for ways to use policy to support
renewable energy and Smart Grid technology.
C U R R E N T LY
HOME TO

29
DATA CENTERS
More are already
scheduled to be built 32
72
C HICAGO
RECEIVED
Initiative
$545.7M
in venture capital funding,
with 71 deals in 2012;
ranked 9th in U.S. metro areas 33
28
Promote ways to increase
venture capital and other funding
available to start-ups
SOME OF THE VC
To help attract funding to Chicago-
FIRMS INVESTING based start-ups, the City and
IN C HICAGOS TEC H business leaders will work to attract
SECTOR INCLUDE: VC firms to Chicago and provide
Hyde Park Angels support to existing firms as they
reach out to other VC firms
New World Ventures worldwide.
OCA Ventures
#Jobs
Lightbank
Although Chicago entrepreneurs have access to a
Sandbox Industries significant amount of venture capital for technology
New Enterprise Associates, Inc. opportunities, particularly in certain sectors, total
investments are at sub-optimal levels. The City will
work with the business community to help increase VC
opportunities in Chicago and also help identify and
secure opportunities for other funding sources where
possible to help entrepreneurs. These activities include:

Attracting VC Firms
The Mayor and Chicagos business and VC
community will be integral to recruiting VC
firms to the area, including early/growth stage
bioscience funds, through organized events and
targeted recruiting efforts

 upporting Local VC Firms Leverage Efforts


S
The City will support local VC firms in their
efforts to secure additional funding from both national
and international sources

Initiatives by Strategy Technology Sector Growth 73


Research Funding/
Tech-Sector Start-up Support
Chicago Biomedical Consortium (CBC) fosters
collaboration among scientists at Northwestern University,
the University of Chicago, and the University of Illinois at
Chicago that will transform research at the frontiers of
biomedicine by:

Stimulating research and education that bridge


institutional boundaries

Enabling collaborative and interdisciplinary research


that is beyond the range of a single institution

 ecruiting and retaining a strong cadre of


R
biomedical leaders and researchers in Chicago

 romoting the development of the biomedical


P
industry in Chicago

Executing a plan capable of improving the health


of citizens of Chicago and beyond iBIO Institutes PROPEL Center helps guide the
development of formation-stage and early-stage life
sciences companies by providing entrepreneurs access to
CBC also offers several funding opportunities to advance specialized resources and expertise. PROPEL programs
biomedical research in Chicago.34 include workshops on investor expectations, creating
successful federal funding applications, preparing for due
diligence, and many others; assistance with company
descriptions and investor slides; one on one coaching; and
grants for targeted company-building activities. PROPEL
was a co-founder of Chicago Innovation Mentors (CIM)
and sits on CIMs board of governors.35

The Clean Energy Trust accelerates the development of


Midwest clean energy businesses by connecting
entrepreneurs, researchers and early stage companies
with the expertise and capital needed to become
sustainable. The Trust leverages the regions world-class
research institutions, corporations and financial firms to
cultivate a clean energy ecosystem, attracting top
researchers and entrepreneurs to invigorate the
regions economy. 36

The more we can continue to encourage the flow of risk capital into
Chicagothrough both locally-based funds and those from
outside of the regionthe more fuel our technology companies will have
to continue their growth.

J.B. Pritzker Technology Sector Growth 74


I N I T I AT I V E S
BY I M PA C T
Definitions of key acronyms can Initiative 15
be found on page 113. #Savings  everage technology to improve
L
communications
Initiative 3 Page 51
I mplement policies and The City will expand and update its
infrastructure to allow mobile, social media, and online
for urban technology technology to increase and improve
experimentation communication and interaction with
Page 31 its residents.
The City will implement policies
and basic infrastructure Initiative 16
that make Chicago friendly to  ocus on Enterprise
F
technology experimentation, implementation of technology
allowing Chicago to become Page 53
a global leader in environmental The City will implement a shared
sensing, spectrum research, services model for IT across City
and wireless connectivity, while departments and agencies that will
enabling researchers to result in better services at less
develop solutions to city problems. cost through streamlined processes
and the sharing of IT resources.
Initiative 13
Utilize data to drive efficiency Initiative 17
and effectiveness  onsolidate local
C
Page 47 government data centers
The City will continue to undertake Page 54
projects to gather and analyze data The City is building the Chicago
that will allow City leaders to Cloud to consolidate its data
proactively address issues, with the centers using state-of-the-art
goal of increasing government hardware and data management
efficiency and effectiveness. software. Other government entities
will be invited to join to further
Initiative 14 reduce costs and improve efficiency.
I ncrease and improve City data
Page 49 Initiative 18
The City will continue to increase  ocus resources on innovative
F
and improve the quality of City data technology solutions
available internally and externally, Page 55
and facilitate methods for analyzing DoIT will partner with the private
that data to help create a sector to deliver commoditized
smarter and more efficient city. technology, allowing staff to focus
on developing innovative
technology solutions to issues only
government can address.

Initiatives by Impact 75
Initiative 27 Initiative 13 Initiative 26
 oster a business-friendly
F  tilize data to drive efficiency and
U  trengthen connections
S
environment effectiveness with world-renowned
Page 72 Page 47 academic research institutions
The City will further foster a The City will continue to undertake Page 70
regulatory and policy-based projects to gather and analyze data The City will join forces with
environment in which businesses that will allow City leaders to the academic and business
can flourish and grow by reviewing proactively address issues, with the communities and others
current business-related goal of increasing government to establish U of I Labs, enact
requirements and processes, efficiency and effectiveness. research friendly policies, and hold
such as permits and procurement, forums designed to demonstrate
updating where appropriate. Initiative 14 Chicagos place as a major
I ncrease and improve City data research center as a means of
Page 49 drawing the best and the brightest
The City will continue to increase to Chicago and increasing
#Services and improve the quality of City data commercialization opportunities.
available internally and externally,
Initiative 2 and facilitate methods for analyzing Initiative 27
 nable a Digital Public Way
E that data to help create a smarter  oster a business-friendly
F
Page 30 and more efficient city. environment
The City will implement the Page 72
policies necessary to interconnect Initiative 15 The City will further foster a
the various points of physical  everage technology to improve
L regulatory and policy-based
interaction residents and communications environment in which businesses
businesses have with their city. Page 51 can flourish and grow by reviewing
As public infrastructure and objects The City will expand and update current business-related
become networked (public its mobile, social media, and requirements and processes, such
bikes, transit signage, etc.) the online technology to increase as permits and procurement,
City will seek to require that the and improve the governments updating where appropriate.
hyperlocal data they generate form communication and interaction
an open platform for development with its residents.
in a manner that promotes
innovation, maintains privacy, and Initiative 19 #Engagement
assists local businesses. Research data-driven solutions to
major urban challenges Initiative 2
Initiative 3 Page 57  nable a
E
Implement policies and DoIT will continue to use data Digital Public Way
infrastructure to analytics to help managers across Page 30
allow for urban technology the City exploreand solvesome The City will implement the
experimentation of the most vexing problems facing policies necessary to interconnect
Page 31 municipalities. the various points of physical
The City will implement policies interaction residents and
and basic infrastructure that make Initiative 20 businesses have with their city. As
Chicago friendly to technology  olster transparency and support
B public infrastructure and objects
experimentation, allowing Chicago civic hackers become networked (public bikes,
to become a global leader in Page 59 transit signage, etc.) the City will
environmental sensing, spectrum DoIT and SCC will continue to seek to require that the hyperlocal
research, and wireless connectivity, provide a broad range of data they generate form an open
while enabling researchers to intellectual and financial resources platform for development in a
develop solutions to city problems. to help residents and civic manner that promotes innovation,
technologists use technology maintains privacy, and assists
to improve urban life. local businesses.

Initiatives by Impact 76
Initiative 4 Initiative 15 Initiative 24
 stablish a smart community
E  everage technology to
L  howcase Why Chicago
S
benchmark and toolkit for improve communications is a destination technology city
broadband access and use Page 51 through consistent messaging
Page 33 The City will expand and update its and events
As an initiative of the World mobile, social media, and online Page 68
Business Chicagos Plan for technology to increase and improve The City will partner with the citys
Economic Growth and Jobs, LISC communication and interaction many technology stars and
Chicago and SCC, working with with its residents. other business leaders in a variety
public and civic partners, including of events and other promotional
the CPL, will create a profile of a Initiative 20 activities to share the narrative
fully connected community that can  olster transparency and
B of Chicago as a technology
be used as a benchmark, along with support civic hackers destination to attract workers
a toolkit of best practices, to help Page 59 and businesses to locate here.
communities reach this standard DoIT and SCC will continue to
of broadband access and use. provide a broad range of intellectual Initiative 25
and financial resources to  ncourage technology firms to
E
Initiative 5 help residents and civic promote their ties to Chicago
 cale up Smart Communities
S technologists use technology to Page 69
Page 34 improve urban life. The City will encourage technology
The City and its partners will look for firms in Chicago to share their civic
opportunities to continue technology- Initiative 21 pride to demonstrate to the world
use demonstrations in the current  xpand the number of physical
E the many successes in, and vibrancy
five Chicago neighborhoods incubator and co-working spaces of, Chicagos Technology Sector.
identified for the BTOP Sustainable in the city
Broadband Adoption program, and Page 62 Initiative 26
use the benchmark to pilot the ChicagoNEXT, industry leaders,  trengthen connections with
S
toolkit in additional communities. academia, and others will create a world-renowned academic
center for Chicago biotech and research institutions
Initiative 12 pharmaceutical start-ups. This Page 70
 ake educational and creative
M incubator, networking, collaboration, The City will join forces with the
resources available to residents and business acceleration space academic and business communities
Page 45 will help increase the number and others to establish U of I Labs,
The City has several opportunities and size of bioscience enact research friendly policies,
to engage residents in technology- companies, improve research, and hold forums designed to
related creative and educational and increase opportunities for demonstrate Chicagos place as a
activities, and to use technology commercializing research. major research center as a means
to make educational assets of drawing the best and the
available to residents. Making Initiative 22 brightest to Chicago and increasing
these resources available benefits  xpand the number of successful
E commercialization opportunities.
residents and encourages networks that exist to connect
engagement in technology. entrepreneurs with customers,
venture capital, and mentorship
Initiative 13 opportunities
 tilize data to drive efficiency
U Page 64
and effectiveness The City of Chicago and
Page 47 ChicagoNEXT will create a program
The City will continue to undertake to connect start-ups and the
projects to gather and analyze business community in various
data that will allow City leaders to ways to develop partnerships that
proactively address issues, with will provide guidance and funding,
the goal of increasing government and drive synergies and momentum
efficiency and effectiveness. in the technology community.

Initiatives by Impact 77
Initiative 5 Initiative 11
#Access  cale up Smart Communities
S  rovide public computer
P
Page 34 access and support
Initiative 1 The City and its partners will look Page 44
 ork with partners to
W for opportunities to continue The City, CHA, CCC, CPL, and other
increase speed and availability technology-use demonstrations organizations will continue to
of broadband in Chicago in the current five Chicago run public computer labs to
Page 28 neighborhoods identified for the increase residents access to the
The City will promote BTOP Sustainable Broadband Internet and their ability to use the
implementation of the infrastructure Adoption program, and use Internet effectively.
required to improve the speed, the benchmark to pilot the toolkit
cost, and availability of broadband in additional communities. Initiative 12
in Chicago.  ake educational and creative
M
Initiative 6 resources available to residents
Initiative 2  ake free Wi-Fi available in public
M Page 45
Enable a Digital Public Way places The City has several opportunities
Page 30 Page 35 to engage residents in technology-
The City will implement the The City and the Chicago Park related creative and educational
policies necessary to interconnect District will make free Wi-Fi available activities, and to use technology to
the various points of physical in select parks, including parks in make educational assets available
interaction residents and communities with limited or no to residents. Making these
businesses have with their city. access to Wi-Fi, to increase residents resources available benefits
As public infrastructure and ability to access the Internet. The residents and encourages
objects become networked City will also reach out to community engagement in technology.
(public bikes, transit signage, etc.) groups to spread awareness around
the City will seek to require how they can help increase Wi-Fi
that the hyperlocal data they availability by establishing access
generate form an open platform points in their neighborhoods. #Skills
for development in a manner
that promotes innovation, maintains Initiative 7 Initiative 4
privacy, and assists local I ncrease options for  stablish a smart community
E
businesses. low-cost broadband benchmark and toolkit for
Page 37 broadband access and use
Initiative 4 The City will work with private Page 33
 stablish a smart
E partners to develop new options for As an initiative of the World
community benchmark and low-cost broadband, offering more Business Chicagos Plan for
toolkit for broadband access residents access to low-cost Economic Growth and Jobs, LISC
and use Internet and increasing Internet Chicago and SCC, working with
Page 33 usage citywide. public and civic partners, including
As an initiative of the World the CPL, will create a profile of a
Business Chicagos Plan Initiative 10 fully connected community that can
for Economic Growth and Jobs, Promote digital be used as a benchmark, along with
LISC Chicago and SCC, excellence activities a toolkit of best practices to help
working with public and civic Page 43 communities reach this standard of
partners, including the CPL, will The City will help promote and broadband access and use.
create a profile of a fully connected guide public/private efforts to
community that can be used as a make every community a smart
benchmark, along with a toolkit community. To encourage the use of
of best practices, to help the benchmark and toolkit, and
communities reach this standard enable residents to gain the
of broadband access and use. maximum benefit from digital
technology, the City will help focus
and coordinate activities among a
large group of committed
stakeholders who share this mission.

Initiatives by Impact 78
Initiative 5 Initiative 11 Initiative 26
 cale up Smart Communities
S  rovide public computer access
P  trengthen connections with
S
Page 34 and support world-renowned academic
The City and its partners will look Page 44 research institutions
for opportunities to continue The City, CHA, CCC, CPL, and other Page 70
technology-use demonstrations organizations will continue to run The City will join forces with
in the current five Chicago public computer labs to increase the academic and business
neighborhoods identified for the residents access to the Internet communities and others to establish
BTOP Sustainable Broadband and their ability to use the Internet U of I Labs, enact research friendly
Adoption program, and use the effectively. policies, and hold forums designed
benchmark to pilot the toolkit in to demonstrate Chicagos place
additional communities. Initiative 12 as a major research center as a
 ake educational and creative
M means of drawing the best and the
Initiative 8 resources available to residents brightest to Chicago and increasing
 ducate and engage young people
E Page 45 commercialization opportunities.
in technology The City has several opportunities to
Page 38 engage residents in technology-
The City will partner with CPS, related creative and educational
CCC, CPL, and other institutions activities, and to use technology #Jobs
to educate and engage young to make educational assets
people in technology, preparing available to residents. Making Initiative 1
them for the jobs of the these resources available benefits  ork with partners to increase
W
future and building the citys residents and encourages speed and availability of
STEM workforce. engagements on technology. broadband in Chicago
Page 28
Initiative 9 Initiative 23 The City will promote
 ffer digital training and hands-on
O  ttract and retain a talented,
A implementation of the infrastructure
technology experience diverse STEM workforce required to improve the speed,
Page 42 Page 66 cost, and availability of broadband
The City, CHA, CCC, CPL, and other The Mayor and the citys business in Chicago.
partners will deliver digital community will continue to
training and create opportunities encourage STEM and other talented Initiative 3
for hands-on experience with professionals to join Chicagos I mplement policies and
technology to increase residents talented technology workforce infrastructure to allow for urban
digital literacy. by actively recruiting on technology experimentation
college campuses and through Page 31
Initiative 10 other activities. The City will implement policies
Promote digital and basic infrastructure that make
excellence activities Initiative 24 Chicago friendly to technology
Page 43  howcase Why Chicago is a
S experimentation, allowing Chicago
The City will help promote and destination technology city to become a global leader in
guide public/private efforts to through consistent messaging environmental sensing, spectrum
make every community a smart and events research, and wireless connectivity,
community. To encourage the use of Page 68 while enabling researchers to
the benchmark and toolkit, and The City will partner with the develop solutions to city problems.
enable residents to gain the citys many technology stars and
maximum benefit from digital other business leaders in a variety
technology, the City will help focus of events and other promotional
and coordinate activities among a activities to share the narrative
large group of committed of Chicago as a technology
stakeholders who share destination to attract workers and
this mission. businesses to locate here.

Initiatives by Impact 79
Initiative 4 Initiative 21 Initiative 24
 stablish a smart community
E  xpand the number of physical
E  howcase Why Chicago is a
S
benchmark and toolkit for incubator and co-working destination technology city
broadband access and use spaces in the city through consistent messaging
Page 33 Page 62 and events
As an initiative of the World ChicagoNEXT, industry leaders, Page 68
Business Chicagos Plan for academia, and others will create a The City will partner with the citys
Economic Growth and Jobs, LISC center for Chicago biotech and many technology stars and
Chicago and SCC, working with pharmaceutical start-ups. This other business leaders in a variety
public and civic partners, including incubator, networking, collaboration, of events and other promotional
the CPL, will create a profile of a and business acceleration space will activities to share the narrative
fully connected community that can help increase the number and size of of Chicago as a technology
be used as a benchmark, along with bioscience companies, improve destination to attract workers and
a toolkit of best practices to help research, and increase opportunities businesses to locate here.
communities reach this standard of for commercializing research.
broadband access and use. Initiative 25
Initiative 22  ncourage technology firms to
E
Initiative 5 Expand the number of successful promote their ties to Chicago
 cale up Smart Communities
S networks that exist to connect Page 69
Page 34 entrepreneurs with customers, The City will encourage technology
The City and its partners will look venture capital, and mentorship firms in Chicago to share their civic
for opportunities to continue opportunities pride to demonstrate to the world
technology-use demonstrations in Page 64 the many successes in, and vibrancy
the current five Chicago The City of Chicago and of, Chicagos Technology Sector.
neighborhoods identified for the ChicagoNEXT will create a program
BTOP Sustainable Broadband to connect start-ups and the Initiative 26
Adoption program, and use the business community in various  trengthen connections with
S
benchmark to pilot the toolkit in ways to develop partnerships that world-renowned academic
additional communities. will provide guidance and funding, research institutions
and drive synergies and momentum Page 70
Initiative 8 in the technology community. The City will join forces with the
 ducate and engage young people
E academic and business
in technology Initiative 23 communities and others to
Page 38  ttract and retain a talented,
A establish U of I Labs, enact research
The City will partner with CPS, diverse STEM workforce friendly policies, and hold
CCC, CPL, and other institutions to Page 66 forums designed to demonstrate
educate and engage young people The Mayor and the citys business Chicagos place as a major research
in technology, preparing them for community will continue to center as a means of drawing
the jobs of the future and building encourage STEM professionals to the best and the brightest to
the citys STEM workforce. join Chicagos talented technology Chicago and increasing
workforce by actively recruiting commercialization opportunities.
on college campuses and through
other activities.

Initiatives by Impact 80
Initiative 27 Initiative 8 Initiative 24
 oster a business-friendly
F  ducate and engage young people
E  howcase Why Chicago is a
S
environment in technology destination technology city
Page 72 Page 38 through consistent messaging and
The City will further foster a The City will partner with CPS, events
regulatory and policy-based CCC, CPL, and other institutions to Page 68
environment in which businesses educate and engage young people The City will partner with the
can flourish and grow by reviewing in technology, preparing them for citys many technology stars and
current business-related the jobs of the future and building other business leaders in a variety
requirements and processes, such the citys STEM workforce. of events and other promotional
as permits and procurement, activities to share the narrative
updating where appropriate. Initiative 21 of Chicago as a technology
 xpand the number of physical
E destination to attract workers and
Initiative 28 incubator and co-working businesses to locate here.
Promote ways to increase venture spaces in the City
capital and other funding available Page 62 Initiative 25
to start-ups ChicagoNEXT, industry leaders,  ncourage technology firms to
E
Page 73 academia, and others will create promote their ties to Chicago
To help attract funding to Chicago- a center for Chicago biotech and Page 69
based start-ups, the City and pharmaceutical start-ups. This The City will encourage technology
business leaders will work to incubator, networking, collaboration, firms in Chicago to share their
attract VC firms to Chicago and and business acceleration space will civic pride to demonstrate to the world
provide support to existing firms help increase the number and size the many successes in, and vibrancy
as they reach out to other VC of bioscience companies, improve of, Chicagos Technology Sector.
firms worldwide. research, and increase opportunities
for commercializing research. Initiative 26
 trengthen connections with
S
Initiative 22 world-renowned academic
#STEM  xpand the number of successful
E research institutions
networks that exist to connect Page 70
Initiative 3 entrepreneurs with customers, The City will join forces with
I mplement policies and venture capital, and mentorship the academic and business
infrastructure to allow for urban opportunities communities and others to
technology experimentation Page 64 establish U of I Labs, enact research
Page 31 The City of Chicago and friendly policies, and hold forums
The City will implement policies ChicagoNEXT will create a program designed to demonstrate Chicagos
and basic infrastructure that make to connect start-ups and the place as a major research center
Chicago friendly to technology business community in various as a means of drawing the best
experimentation, allowing Chicago ways to develop partnerships that and the brightest to Chicago and
to become a global leader in will provide guidance and funding, increasing commercialization
environmental sensing, spectrum and drive synergies and momentum opportunities.
research, and wireless connectivity, in the technology community.
while enabling researchers to
develop solutions to city problems. Initiative 23
 ttract and retain a talented,
A
diverse STEM workforce
Page 66
The Mayor and the citys business
community will continue to encourage
STEM professionals to join Chicagos
talented technology workforce by
actively recruiting on college campuses
and through other activities.

Initiatives by Impact 81
T E C H N O L O GY TA L E N T
T H AT R E F L E C T S
C H I C AG O S D I V E R S I T Y
Every generation of industrial
leadership enjoyed by Chicago has
been built by its immigrant residents.
Chicago has long known that a
diverse technology workforce makes
businesses more resilient, open-
minded, and globally competitive.
As the city charts a new path to next-
generation economies and markets,
it will continue this focus on
enfranchising and enabling its
global population.

Mayor Emanuels Technology


Diversity Council has worked over
Tthe past half-year to develop
strategies for ensuring that women
and minorities have access to the
opportunities technology affords. The
following are initiatives included in
The Plan that help improve diversity
in Chicagos workforce:

Initiatives by Impact 82
CCC/CPS/Starter League Geek Clubs CPS will create after Digital Training in Spanish, Polish,
Partnership CCC will give school and summer Geek Clubs and Chinese The City delivers
students access to cutting-edge in select middle and high schools to digital training in several languages
web development skills through a expose students to technology and through several of its public
partnership with The Starter engage them with competitions, computer centers and FamilyNet
League. In the summer of 2013, The field trips, and speakers. The clubs Centers.15
Starter League began training CCC will include a core curriculum
and CPS teachers to build tailored taught by educators and volunteers Mayoral Diversity Recognition
web development courses and will attract private Program Leveraging the power of
for students. sponsorships for resources the Mayors Office, the City will
and volunteers highlight individuals and
YOUmedia This innovative businesses that embody and
learning space for middle school Tech-Focused Accelerator Program promote diversity in the technology
and high school students is housed CPS will partner with the Network sector. Rockstars of the
at the Harold Washington Library for Teaching Entrepreneurship technology field who come from
Center and four neighborhood (NFTE) and similar organizations underrepresented communities will
branch libraries. Mentors help teens to create a tech-focused accelerator be positioned as role models for
engage in project-based learning program for CPS students, running young Chicagoans, and companies
with a variety of media, including school competitions and involving will be recognized for implementing
printed material and technology technology-focused mentors and best practices for diversity.
and digital tools, like 3D printers, investors across the city.
still and video cameras, drawing
tablets, and video and photo Technology Video Campaign The
editing software.12 City will help youth become
interested in technology through
Computer Science as Core a video campaign highlighting
Curriculum The City and CPS will technology as an enabler,
work to make Computer Science targeting kids interests to show
classes count toward graduation them how technology enables
requirements, possibly in exchange popular public figures.
for a science or math course. Special
effort will be made to increase Technology Building Blocks Training
availability of Computer Science Program SCC will facilitate the
classes, especially Advanced development of an open-source
Placement Computer technology curriculum designed to
Science courses. be used by anyone, and in
particular to be taught at Connect
Chicago sites. The training program
will offer both subject-based and
software-based sessionsincluding
sessions on Adobe, CSS, Ruby on
Rails, Flash, Javascript, and Node.js,
which will bedelivered by
colleges, industry experts,
professionals, hardware and
software product companies,
and veteran teachers.

Initiatives by Impact 83
MEASURING
SUCCESS
To enable Chicago to fully benefit from the
opportunities, engagement, inclusion, and
innovation associated with a city fueled by
technology, the City will work with the
business community, academia, nonprofits,
and others to fully implement the initiatives
highlighted in this Plan, as well as other
actions that may evolve over the next
three years. While these collaborative efforts
will require significant investments of
resources, the payoff will be even greater.

The following sample performance indicators


by area of impact may be considered in
tracking and evaluating the success of each
of the Plans initiatives over time:

Measuring Success 84
Outcomes of better services City partnerships
Savings Number of public safety incidents Number of projects completed
Number of questions or issues between the City and other
Percentage of cost savings resolved over social media leaders
associated with: Percentage increase in use of Amount invested on these projects
Government services related digital public way related city
to projects services (bike share, etc.)
Operations due to shared
resources Access
Technology procurement
Infrastructure upgrades (energy, Engagement Free Internet access
staff, etc.) Number of free public Wi-Fi
Opportunities for engagement hotspots
Increased revenue Number of open data sets Number of public computer
generated by: Number of projects posted to centers
Leasing fiber and other GitHub Number of residents using public
infrastructure Number of available City-related computer centers
Digital public way sponsorship apps Number of residents using
related initiatives City-provided Wi-Fi
Individuals digital engagement
with government Low-cost Internet (broadband or
Number of open source wireless) access
Services businesses incubated locally Average price of Internet at home
Number of tools, apps, etc. Number/Percentage of residents
 ity-produced data and tools
C created using open data as with access to Internet below
Number of available internal and tracked on data.cityofchicago.org $20/month
external data sets Number of residents using Number/Percentage of residents
Number of available City-related services on City website with Internet at home
apps Number of social media
Number of urban sensing interactions with the City (tweets, Internet quality
platforms Facebook posts, etc.) Average citywide speed of
Number of urban sensing Number of website hits broadband (residential/business)
data sets Other metrics related to user
tracking on website (such as
I ncreased quality of services average number of clicks/pages
Percentage increase in customer navigated)
satisfaction levels related to Percentage increase in resident
projects, as measured by surveys and visitor satisfaction levels with
Amount of response time Citys digital offerings, as
decreases for city services measured by surveys

Measuring Success 85
Access to technology
Number/Percentage of residents Skills STEM Workforce
with personal access to a computer
Number/Percentage of residents Digital skills Home-grown STEM workforce
with personal access to a mobile Number of digital trainings Number of CCC graduates
device available/performed entering STEM fields
Number/Percentage of CPS Number of residents receiving Number of CPS graduates
students with personal access to digital skill trainings entering STEM fields
a computer Number/availability of trainings
Number/Percentage of CPS performed in Spanish Total STEM workforce
students with personal access to Number of public computer center Number of residents with jobs
a mobile device locations with on-site support in STEM fields
Number/Percentage of CPS Number of Smart Communities
students with access to neighborhoods
technology classes at school
Number/Percentage of CPS Use of digital technology
students involved in STEM Number of residents using
extracurricular activities computers at home
Geek clubs Number of social media accounts
Summer Learning Challenge in Chicago
Number of tweets in Chicago
Number of residents accessing
CPLs educational and creative
resources using technology,
such as: Jobs
CPL digitized assets
Makerspace Employment
Unemployment rate as correlated
Number of CCC graduates in jobs
after graduation

Quality of jobs
Average salary

Start-ups
Number of start-ups
Amount of specific technology-
sector VC investments

Economic health of region


GRP

Measuring Success 86
CONCLUSION

There has been a lot of talk in recent years about The foundational strategies of Chicagos Tech Plan
smarter cities, cities that apply technological revolve around extending digital access to residents
solutions to become more effective and more efficient. and business throughout the city. All of our
This Technology Plan lays out a vision for a Chicago communities must become smart communities.
which is just that, more effective, more efficient We envision technology fueling opportunity, inclusion,
in a word, smarter. But a city doesnt become smart engagement, and innovation for all Chicagoans.
based on just the reach of its broadband network or
the detail of its data sets. And that is why this document is not the final word,
but the start of a rich, spirited, passionate discussion
In Chicago, we believe that the power of technology on how to build a smarter Chicago. We invite you
is driven by the power of the people who use and to use the Tech Plan as a jumping off point for adding
benefit from that technology. Empowering people to your voice to the conversation. Join the discussion.
work together, to pursue opportunity, to make the Share your ideas. Dream big, and offer your expertise
city a better place to live and workthats what and your energy to push this initiative even further.
makes a city smart. Please send your comments and ideas to
techplan@cityofchicago.org.
And thats where you come in.
Technological excellence is woven inextricably into
This document lays out Mayor Emanuels initiatives Chicagos history, and technological innovation
to enable Chicagoans to use their individual will fuel an even brighter future. Together, we
technology skills and tools to together build the can make Chicago the smartest city in the world.
smartest city in the world.

Building it starts with you. How can you use your


skills, your capabilities, and your resources to
help build a smarter Chicago? Whether its helping
to create expanded public Wi-Fi access in
underserved neighborhoods, mining the Citys John Tolva
data sets to determine where to deploy Chief Technology Officer
scarce resources, or providing mentorship to a
young technology entrepreneur, we need your help
to make our city smart.

Brenna Berman
Commissioner & Chief Information Officer

Conclusion 87
APPENDIX

Acknowledgements These City Offices and Agencies also contributed


their significant expertise, and deserve our thanks:

Chicago Department of Transportation


So many people and organizations have done smart Gabe Klein
and innovative thinking about the issues addressed
in this document. While the City of Chicago Chicago Housing Authority
Technology Plan has drawn upon the generous Kristen Hamer
inputs of multiple sources, the following people who
provided input deserve special acknowledgement: Chicago Park District
Gia Biagi
Charlie Catlett, Argonne National Laboratory
and the University of Chicago Chicago Public Library
Derek Eder, DataMade Brian Bannon
Sunil Garg, ChicagoNEXT Michelle Frisque
Matt Gee, The University of Chicago Andrea Saenz
Rayid Ghani, The University of Chicago
Maria Christopoulos Katris, Built in Chicago Chicago Public Schools
Dan Lyne, ChicagoNEXT Lachlan Tidmarsh
Gabrielle Lyon, Tech Diversity Council
David Miller, iBio Chicago Transit Authority
Matt Moog, Built in Chicago Tom McKone
Dr. Karen Mossberger, University of
Illinois at Chicago City Colleges of Chicago
Daniel X. ONeil, Smart Chicago Collaborative Don Laackman
Eric Olson, World Business Chicago Arshele Stevens
Katie Olson, World Business Chicago
Nichole Pinkard, PhD, DePaul University City of Chicago Department of Innovation and Technology
J.B. Pritzker, ChicagoNEXT Brenna Berman
Harper Reed, Lunar Technology Corporation Brett Goldstein (former Commissioner and CIO)
Neal Sales-Griffin, Tech Diversity Council and Danielle DuMerer
The Starter League Francesca Rodriquez
Sharon Schneider, Moxie Jean Tom Schenk, Jr.
Nancy Searle, Senior Advisor,
Civic Consulting Alliance City of Chicago Office of the Mayor
Dr. Katie Stallcup, Chicago Biomedical Consortium, Tom Alexander
Northwestern University Joe Deal
Julia Stasch, The John D. and Catherine T. Tawakalitu Jogunosimi
MacArthur Foundation Steve Koch
Matt Summy, Comcast Michael Negron
Susana Vasquez, LISC Francie Schnipke
Christopher Whitaker, Code for America David Spielfogel
Elizabeth Swanson
Ankur Thakkar
John Tolva

Appendix Acknowledgements
Acknowledgments 88
Pro Bono Support And finally, a special thank you toDigitasLBi,who
so generously dedicated a team of creative talent
Thank you to the multiple partners who worked that designed and created the final electronic,
with the Office of the Mayor on a pro bono basis for mobile, and print versions. They helped the City
a number of months, through partnership with the bring this Plan to life in a way that was especially
Civic Consulting Alliance. These pro bono partners fitting to the topictechnologyas well as the
included: culture, energy, and excitement of Chicago.

KPMG, who provided a Civic Fellow, Jeffrey Ceretto.

KPMG Internationals Trademarks are the sole property of KPMG International and
their use here does not imply auditing by or endorsement of KPMG International or
any of its member firms.

Private Bank, who provided two Civic Fellows, Andrew Foust, Andy Gregg, Alex Mcleland,
Allison Sackett, and Shawn Bradley. Aravinda Tota, Bill Moore, Blair Douglass,
Camilo Medina, David Latsaras, David Shih,
Donna Biernadski, Doug Ryan, Ethan Machado,
Grace Hamann, Jacqueline Fraher,
Kirsten Kuhlmann, Kristen Miller, Lukas Pleva,
Matthew Jacobson, Pat Doran, Pat Piserchia,
Chicago Architecture Foundation, who in Rick Walter, Roland Phillips, Scott Reinhard,
conjunction with DSM Desotech and Columbian Sujal Patel, Ted Burkhardt, Tony Weisman,
Model & Exhibit works, provided access to a beautiful and Trish Garcia.
full scale model of the City of Chicago used for
imagery throughout the plan.

Civic Consulting Alliance, who staffed this project,


including Allyson Laackman, Kristen Uyemura,
Christian Hines, and Avani Patel.

Appendix Acknowledgements 89
References 13 Englewood Codes: http://www.
smartchicagocollaborative.org/opengov-hack-
night-majuro-js-and-englewood-codes/
14 FamilyNet Centers: http://www.
1 Karen Mossberger, Caroline J. Tolbert, and smartcommunitieschicago.org/Our-Programs/
William W. Franko Digital Cities: The Internet and FamilyNet-Centers.html
the Geography of Opportunity (Oxford Studies in 15 Digital training programs: http://
Digital Politics) weconnectchicago.org/learn/
2 The City of Chicagos Data Portal: http://www. 16 Connect Chicago http://weconnectchicago.org/
cityofchicago.org/city/en/narr/foia/CityData.html 17 Chicago Forward, Department of Transportation
3 Request for Information (RFI) Broadband Action Agenda: http://www.cityofchicago.org/
Infrastructure Expansion: http://www. dam/city/depts/cdot/Admin/
cityofchicago.org/content/dam/city/depts/dps/ ChicagoForwardCDOTActionAgenda.pdf
ContractAdministration/Specs/2012/Spec111304.pdf 18 Chicago Works App: http://www.
4  Current Smart Chicago Collaborative projects chicagoworksapp.com/
through the Citys BTOP grants: http://www. 19 SpotHero pulls in $2.5 million in VC funding,
smartchicagocollaborative.org/projects/ Crains Chicago Business: http://www.
broadband-technology-opportunities-program/ chicagobusiness.com/article/20121213/
5 Caroline Tolbert, University of Iowa, Karen NEWS08/121219898/spothero-pulls-in-2-5-
Mossberger, University of Illinois at Chicago, and million-in-vc-funding
Chris Anderson, University of Iowa Measuring 20 OpenGov Hack Night: http://opencityapps.
Change in Internet Use and Broadband Adoption: org/#open-gov-hack-night
Comparing BTOP Smart Communities and Other 21 Sustainable Chicago 2015 Action Plan: http://
Chicago Neighborhoods http://www. www.cityofchicago.org/content/dam/city/progs/
broadbandillinois.org/uploads/cms/documents/ env/SustainableChicago2015.pdf
chicagosmartcommunitiespcireport4.pdf 22 Chicago New Americans Plan: http://www.
6 Comcast program helps close the digital divide cityofchicago.org/content/dam/city/depts/
from The Inquirer, Philly.com: http://articles.philly. mayor/Office%20of%20New%20Americans/
com/2013-03-07/business/37503350_1_internet- NewAmericanBookletfullplan.pdf
essentials-comcast-program-comcast-corp 23 Energy Usage dataset: https://data.
7 FreedomPop option, Everyone On program: cityofchicago.org//Environment-Sustainable-
http://www.everyoneon.org/?s=Chicago Development/Energy-Usage-2010/8yq3-m6wp
8 Mobile Citizen program: http://mobilecitizen.org/ 24 Chicago Energy Data Map: http://chicagoenergy.
9 Smart Chicago Collaborative Civic Innovation datascopeanalytics.com/
Summer program: http://www. 25 OpenGovChicago(-land) Meetup: http://www.
smartchicagocollaborative.org/projects/civic- meetup.com/OpenGovChicago/
innovation-summer-2/ 26 Civic User Testing Group: http://cutgroup.
10 Chicago Summer of Learning: http:// smartchicagoapps.org/
chicagosummeroflearning.org/about 27 http://www.worldbusinesschicago.com/
11 Chicago Public Library 2013 Summer Learning chicagonext
Challenge: http://www.chipublib.org/ 28 Blue 1647: www.blue1647.com
eventsprog/programs/kids_sumread.php 29 Mayor Emanuel Announces ThinkChicago:
12 Chicago Public Library YOUMedia: http:// Lollapalooza 2013 to Bring 100 Top Engineering
youmediachicago.org/2-about-us/pages/2-about-us and Computer Science Students to Chicago:

Appendix References 90
http://www.worldbusinesschicago.com/new/
think-chicago Photography
30 U of I unveils big Chicago tech institute, Crains
Chicago Business: http://www.chicagobusiness. Katie Swanson, Artist Representative
com/article/20130123/ www.KatieSwanson.net
BLOGS02/130129886/u-of-i-unveils-big-chicago- Page 13 photo Dustin Halleck
tech-institute
31 Team Led by Argonne National Lab Selected as Cover photo Rick Walter
DOEs Batteries and Energy Storage Hub: http:// www.RickWalterPhotography.com
energy.gov/articles/team-led-argonne-national-lab-
selected-doe-s-batteries-and-energy-storage-hub Back Cover photo Matthew Jacobson
32 The South Sides New Industry: Data Centers:
http://chicagopatterns.com/the-south-sides-
new-industry-data-centers/
33 Which metro areas got the most venture capital
in 2012, Crains Chicago Business: http://www.
chicagobusiness.com/article/20130119/
ISSUE01/301199985/which-metro-areas-got-the-
most-venture-capital-in-2012
34 Chicago Biomedical Consortium: http://www.
chicagobiomedicalconsortium.org/about/index.php
35 iBio Institutes Propel Center http://ibiopropel.
org/about/index.html
36 The Clean Energy Trust: http://www.
cleanenergytrust.org/

All links current as of August 23, 2013

Appendix References 91
Definitions of
Key Acronyms
Though key acronyms are generally defined the
first time they are used within each section, the
following is a reference guide of all acronyms used
throughout the Plan.

Broadband Technology Opportunities Program BTOP

BTOP Public Computer Centers BTOP PCC

BTOP Sustainable Broadband Adoption BTOP SBA

Chicago Public Schools CPS

Chicago Public Library CPL

Chicago Housing Authority CHA

Chicago-Cook Workforce Partnership CC-WP

City Colleges of Chicago CCC

City of Chicagos Department of DoIT


Innovation and Technology

City of Chicagos Department of Family DFSS


and Support Services

Smart Chicago Collaborative SCC

Science, Technology, Engineering, Math STEM

Science, Technology, Engineering, Arts, Math STEAM

Appendix Definitions of Key Acronyms 92


Contact us

By Mail: By Phone: Online:


City Hall Dial 311 (within Chicago) Fill out the City of Chicago
121 N. LaSalle Street If calling from outside of feedback form found at:
Chicago, Illinois 60602 Chicago, call: 312.744.5000 http://www.cityofchicago.org/
city/en/general/contact.html
or email us at
techplan@cityofchicago.org

Appendix Contact 93
Chicago City Hall
121 N. LaSalle Street
Chicago, Illinois 60602

94