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Wyse vWorkspace 8.6.

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System Requirements

2017 Dell Inc.
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Patents
This product is protected by U.S. Patent #: 8,255,984 8,453,145, 8,560,593, 8,966,112, 9,032,403, 9,054,913, 9,077,583,
9,197,644, 9,311,375, 9,444,808.

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System Requirements
Updated - February 2017
Software Version - 8.6.3
vWorkspace Hardware and
Software System Requirements

This document outlines the minimum system requirements for installing and running each
of the vWorkspace components. vWorkspace includes the following infrastructure
components:
Connection Broker role
Management Console role
Web Access role
Terminal Server/RD Session Host role
User Profile Management Storage role
Secure Access role
Universal Print Server role
Remote Site Relay role
Password Reset role
Broker Helper Service
Monitoring and Diagnostics role
WSM Role
PNTools (installed in Virtual Desktop)
vWorkspace Connector for Windows
Connection Broker role
Table 1. System Requirements for the Connection Broker role

Platform 2 Ghz or higher Intel x64-compatible CPU


System Memory (RAM) 2 GB or more recommended
Operating System The Connection Broker Role can run on any of these
operating systems:
Microsoft Windows Server 2008 R2, Service Pack 1
Microsoft Windows Server 2012
Microsoft Windows Server 2012 R2
Microsoft Windows Server 2016
The Connection Broker Role should only run on a member
server and either a physical machine or a virtual host
that is not hosting virtual desktops.
SQL Server The vWorkspace management database can be hosted by:
Microsoft SQL Server 2012
Microsoft SQL Server Express Edition 2012
Microsoft SQL Server 2014
Microsoft SQL Server Express Edition 2014
Microsoft .NET Framework The Connection Broker Role requires Microsoft .NET
Framework 4.5.
This is automatically installed when this role is selected
for installation.
Oracle Java Oracle Java 8 Update 65 Platform Standard Edition
Runtime Environment is required.
This is automatically installed with this role.
Virtualization Platforms & vWorkspace can use one or any of the following
Platform Management Virtualization Platforms:
Microsoft Hyper-V Server 2008 R2, 2012, 2012 R2,
2016
Microsoft Windows Server 2008 R2, 2012, 2012 R2,
2016 Standard, Enterprise, or Datacenter. The
Hyper-V role is required.
NOTE: Microsoft Windows Server 2012 and 2012 R2 do not
include Enterprise edition.
Microsoft SCVMM 2008 R2 SP1, Microsoft SCVMM
2012 SP1, and Microsoft SCVMM 2012 R2 (requires
Broker Helper Service).
VMware vCenter 5.5 and 6.0.

vWorkspace 8.6.3
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System Requirements
Management Console role
Table 2. System Requirements for the Management Console role

Platform 1.5 Ghz or higher Intel x64 or x86-compatible CPU


System Memory (RAM) 1 GB or more recommended
Operating System The Management Console Role can be run on any of these
operating systems:
Microsoft Windows 7, 8.1 and 10
Microsoft Windows Server 2008 R2, Service Pack 1
Microsoft Windows Server 2012
Microsoft Windows Server 2012 R2
Microsoft Windows Server 2016
Web Browser Microsoft Internet Explorer 10.0 and later.
Microsoft .NET Framework The Management Console Role requires Microsoft .NET
Framework 4.0.
This is automatically installed with this role.
Application Virtualization The following versions of Microsoft Application
Virtualization (App-V) can be used:
App-V versions 4.6 and 5.0 SP3
NOTE: Microsoft App-V servers version 4.6 must be
trusted for delegation in Active Directory.

Web Access role


Table 3. System Requirements for the Web Access role

Platform 1 Ghz or higher Intel x64-compatible CPU


System Memory (RAM) 8 GB or more recommended
Operating System vWorkspace Web Access can be run on a web server with
any of these operating systems:
Microsoft Windows Server 2008 R2, Service Pack 1
Microsoft Windows Server 2012
Microsoft Windows Server 2012 R2
Microsoft Windows Server 2016
NOTE: vWorkspace Connector for HTML5 requires
Microsoft Windows Server 2012 or greater.
Client Web Browser Microsoft Internet Explorer 10 and later
Mozilla Firefox version 49 and later on Linux and
Android devices
Google Chrome 53 and later
Safari on Mac OS and iOS devices
Microsoft .NET Framework Web Access requires Microsoft .NET Framework 4.5.
This is automatically installed with this role.
Two-Factor Authentication Web Access supports RADIUS authentication through
Support Quest Defender or any other RADIUS compliant two-
factor authentication solution.

vWorkspace 8.6.3
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System Requirements
Terminal Server/RD Session Host role
Table 4. System Requirements for the TS/RD Session Host role

Platform 2 Ghz or higher Intel x64-compatible CPU


System Memory (RAM) 2GB Minimum
Operating System The Terminal Server/RD Session Host Role can be run on a
server with any of these operating systems:
Microsoft Windows Server 2008 R2, Service Pack 1
Microsoft Windows Server 2012
Microsoft Windows Server 2012 R2
Microsoft Windows Server 2016

User Profile Management Storage role


Table 5. System Requirements for the User Profile Management Storage role

Platform 1 Ghz or higher Intel x64-compatible CPU


System Memory (RAM) 512 MB minimum, 1 GB or more recommended
Operating System The User Profile Management Storage Role can run on a
server with any of these operating systems:
Microsoft Windows Server 2008 R2, Service Pack 1
Microsoft Windows Server 2012
Microsoft Windows Server 2012 R2
Microsoft Windows Server 2016
Microsoft .NET Framework The User Profile Management Storage Role requires
Microsoft .NET Framework 3.5 or later.
This is automatically installed with this role.

Secure Access role


Table 6. System Requirements for the Secure Access role

Platform 1 Ghz or higher Intel x64-compatible CPU


System Memory (RAM) 4 GB or more recommended
Operating System The Secure Access role can run on a server with any of
these operating systems:
Microsoft Windows Server 2008 R2, Service Pack 1
Microsoft Windows Server 2012
Microsoft Windows Server 2012 R2
Microsoft Windows Server 2016
Certificate The Secure Access role requires one or more X.509
certificates (depending on configuration).

vWorkspace 8.6.3
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System Requirements
Universal Print Server role
Table 7. System Requirements for the Print Server role

Platform 1 Ghz or higher Intel x64-compatible CPU


System Memory (RAM) 512 MB minimum, 1 GB or more recommended
Operating System The Universal Print Server role can run on a server with
any of these operating systems:
Microsoft Windows Server 2008 R2, Service Pack 1
Microsoft Windows Server 2012
Microsoft Windows Server 2012 R2
Microsoft Windows Server 2016

Remote Site Relay role


Table 8. System Requirements for the Remote Site Relay role

Platform 1 Ghz or higher Intel x64-compatible CPU


System Memory (RAM) 512 MB Minimum, 1GB or more recommended
Operating System The Remote Site Relay role can be run on a server with
any of these operating systems:
Microsoft Windows Server 2008 R2, Service Pack 1
Microsoft Windows Server 2012
Microsoft Windows Server 2012 R2
Microsoft Windows Server 2016

Password Reset role


Table 9. System Requirements for the Password Reset role

Platform 1 Ghz or higher Intel x64-compatible CPU


System Memory (RAM) 2 GB or more recommended
Operating System The Password Reset role can run on a server with any of
these operating systems:
Microsoft Windows Server 2008 R2, Service Pack 1
Microsoft Windows Server 2012
Microsoft Windows Server 2012 R2
Microsoft Windows Server 2016
The Password Reset Role can only run on a member server.
Certificate The Password Reset Role requires an X.509 certificate.

vWorkspace 8.6.3
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System Requirements
Broker Helper Service
Table 10. System Requirements for the Broker Helper Service

Platform 1 Ghz or higher Intel x64-compatible CPU


System Memory (RAM) 2 GB or more recommended
Operating System The Broker Helper Service can run on a server with any of
these operating systems in full installation:
Microsoft Windows Server 2008 R2, Service Pack 1
Microsoft Windows Server 2012
Microsoft Windows Server 2012 R2
The Broker Helper Service needs to be installed on the
same machine that is hosting the SCVMM server and
console.
Virtualization Platforms & Microsoft SCVMM 2008 R2 SP1, Microsoft SCVMM 2012 SP1,
Platform Management and Microsoft SCVMM 2012 R2.
Microsoft .NET Framework Broker Helper requires Microsoft .NET Framework 3.5 or
later.
Windows PowerShell Microsoft Windows PowerShell v2.0 and v3.0.

vWorkspace 8.6.3
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System Requirements
Monitoring and Diagnostics role
Before installing vWorkspace Monitoring and Diagnostics, ensure that your system meets the following minimum
hardware and software requirements.
The hardware needed to run vWorkspace Monitoring and Diagnostics can vary widely depending on a number of
factors, including:
The number and type of agents that are being used
The persistence and data-rollup policies
Agent configuration settings
You should not consider doing a production implementation without conducting a proper scoping and sizing
exercise with a qualified Dell Inc. representative. You can arrange for a sizing analysis by contacting your Dell
Inc. Sales Representative. At a minimum, you are required to provide hardware matching the specifications in
this chapter.
For detailed Foglight Platform System Requirements refer to:
http://edocs.quest.com/foglight/575/doc/Core/SystemRequirements/index.php.
Server components and tiers
Each Management Server installation consists of two components:
The Foglight Management Server
The Foglight Database Repository
Setting up vWorkspace Monitoring and Diagnostics to run both of its components on the same machine is known
as a single-tier installation. Using separate machines for each component is known as a multi-tier installation.
Whichever configuration you choose, each component requires its own specifically-dedicated resources. To help
facilitate sizing, the resources required to support each component are listed separately
The requirements listed below are for the single-tier installation.

Single-tier hardware requirements


Table 11. Single-tier hardware requirements: 64-bit platforms

CPU 4-way 2.4 GHz CPUs-one of the following:


1 quad core
2 dual core
4 single core
RAM 12 GB in total:
6 GB for Management Server (4 GB for Heap,
2 GB for Java Virtual Machine)
4 GB for database repository
2 GB for operating system
Storage If using built-in embedded database repository:
120 GB, 10000 RPM hard disk or better
If using external database repository:
For Management Server: 40 GB, 7200 RPM
hard disk or better
For Database Repository: 80 GB, 10000 RPM
hard disk or better

Agent Manager resource requirements


Foglight Agent Manager uses minimal system resources, whether running on a monitored host or monitoring
remotely. The amount used depends on a variety of factors including the number of agents running on the
monitored host, the amount of data being collected, and whether the Management Server is running.

vWorkspace 8.6.3
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System Requirements
The following table lists the system resources typically used by the Agent Manager while it is running.

Table 12. Agent Manager resource requirements

CPU usage Varies greatly by cartridge/agent, the


amount of data being collected, and the
complexity of the technology being
monitored
Average is 4.8% CPU utilization
RAM Varies greatly by cartridge/agent, the
complexity of the technology being
monitored, and Agent Manager configuration
Average is 180 MB; ranges between 50 MB
and 330 MB typically
Storage May use up to 1 GB of hard disk for
installation, operation, and temporary data
storage

Validated Web browsers


The following Web browsers have been tested and validated for use with vWorkspace Monitoring and
Diagnostics.
Table 13. Web browsers

IE 9, 10 and 11 for desktop Last Microsoft patch update available at


environments only December 2014
Microsoft Windows 7 and 8.1
IE 11 for desktop and touch Windows 8.1 and Windows 10
environments
Firefox 49
Firefox 45 esr
Safari 10.9 on Mac OS X Mavericks
10.10 on Mac OS X Yosemite
10.11 on Mac OS X El Capitan
10.12 on Mac OS X Sierra

iOS 8.4 on iPad


iOS 9.3 on iPad
iOS 10.2 on iPad
Chrome 53.x

NOTE: The user interface also works on recent releases of other standards-compliant Web browsers. This
cannot be guaranteed because they have not been tested. If you are using a different browser and
encounter a rendering or navigation problem, we recommend trying one of the validated browsers to see
if that resolves your issue. Dell will only provide support for browser issues that can be reproduced on a
validated browser.

vWorkspace 8.6.3
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System Requirements
Operating systems
Table 14. Operating systems

Operating systems Microsoft Windows Server 2012/2012R2


Microsoft Windows Server 2008/2008 R2 64-
bit
Microsoft Windows Server 2003/2003 R2 64-
bit
Microsoft Windows Server 2016

WSM Role
System requirements for WSM can be found in the Wyse vWorkspace WSM System Requirements.

vWorkspace 8.6.3
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System Requirements
PNTools (installed in Virtual Desktop)
NOTE: Instant Provisioning and Desktop Optimizations have the same system requirements as PNTools.

Table 15. System Requirements for PNTools

Platform 1 Ghz or higher Intel x64-compatible CPU


System Memory (RAM) 1 GB minimum
Supported Guest Operating PNTools can run on a guest with any of these operating
Systems systems:
Microsoft Windows 7 Enterprise, Service Pack 1
(x86 and x64 editions)
Microsoft Windows Server 2008 R2, Service Pack 1
Microsoft Windows 8.1 Enterprise (x86 and x64
editions)
Microsoft Windows 2012
Microsoft Windows 2012 R2
Microsoft Windows 10 (x86 and x64 editions)
Microsoft Windows 2016
Flash Acceleration If using Flash Acceleration, you must have one of the
following versions of Adobe Flash Player installed on the
Virtual Desktop:
Adobe Flash Player 23
Flash Acceleration works with Internet Explorer versions
10 and later.
NOTE: The version (major versions) installed in the
Virtual Desktop must match the version that is installed
on the Client Access Device. If the versions do not match,
the flash content plays without Flash Acceleration,
through RDP.

vWorkspace Connector for Windows


Table 16. System Requirements for the vWorkspace Connector for Windows

Platform 1 Ghz or higher Intel x64 or x86-compatible CPU


System Memory (RAM) 1 GB minimum
Hard Disk Space 20 MB or more of free disk space

vWorkspace 8.6.3
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System Requirements
Table 16. System Requirements for the vWorkspace Connector for Windows

Operating System The Connector for Windows can run on a client access
device with any of these operating systems:
Microsoft Windows 7, Service Pack 1 (x86 and x64
editions)
Microsoft Windows 8.1 (x86 and x64 editions)
Microsoft Windows Embedded Standard 7, 8.1and
10
Microsoft Windows 10 (x86 and x64 editions)
Flash Acceleration If using Flash Acceleration, you must have one of the
following versions of Adobe Flash Player installed on the
Virtual Desktop:
Adobe Flash Player 23
Flash Acceleration works with Internet Explorer versions
10 and later.
NOTE: The version (major versions) installed in the
Virtual Desktop must match the version that is installed
on the Client Access Device. If the versions do not match,
the flash content plays without Flash Acceleration,
through RDP.

vWorkspace 8.6.3
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System Requirements