You are on page 1of 3

ABOUT KGISL

"I have always believed that to ensure sustained growth, it is important to


constantly look beyond our horizons to seek and break newer grounds"
- DR. ASHOK BAKTHAVATHSALAM, MANAGING DIRECTOR

PROFILE
KG Information Systems Private Limited (KGiSL) is a leading global provider of software and business support services and
a part of the flagship KG Group of Companies.
KGiSL helps clients do business better by leveraging our industry-wide business experience, software expertise and
comprehensive portfolio of services. It is the Coimbatores first global IT Company. The company reorganized into two
units in 2000 to streamline the business and operate more efficiently. Its core units now include.
GLOBAL SOFTWARE SERVICES (GSS)

KGiSL GSS division develops and supports software requirements for Insurance, Banking, Financial institutions, Capital
Markets and service based industries. Our clientele includes from fortune 500 companies to small and medium enterprises
across the globe.
BUSINESS SUPPORT SERVICES (BSS)

KGiSL BSS is committed to providing complete and comprehensive business support services including customer
relationship management, recruitment support services, back-office & KPO solutions with a perfect combination of world-
class infrastructure and streamlined processes.
KGISL HAS A GROWING GLOBAL PRESENCE WITH MORE THAN 2000 EMPLOYEES AND OPERATES IN COIMBATORE
(INDIA), BANGALORE (INDIA), MUMBAI (INDIA), MALAYSIA, THAILAND, NEW YORK (US), DELAWARE (US) AND OREGAN
(US).
Ever since inception in 1994, the company's mission is to make our clients and our people excel in what they do. So much
so that the company motto, We Make IT Happen is a direct reflection of this mission.
Our mastery and business acumen in the IT / ITeS is leveraged to support top companies meet their goals, thereby
elevating Coimbatore as a premier destination in the map of India. KGISL has pioneered the growth of the IT Services and
BPO services in Coimbatore since 1996.
In Malaysia, KGiSL GSS division renders services under its subsidiary KG Information System Sdn Bhd (Company Reg No:
104363-K) located at Petaling Jaya, Selangor. KGISL Malaysia primarily caters to General Insurance requirements of
Malaysian market. Nsure is in-house developed insurance software product which is being used by leading general
insurance companies in Malaysia. Nsure caters to key insurance functional requirements like cover note generation (POS),
claims settlement and also re-insurance functionalities. Apart from insurance products, we provide software
development, customisation and testing services to these organisations.

VISION & MISSION


VISION

Foster Innovation through constant improvement.


Innovation: Striving to be the best through being the first in all services and solutions.
Quality Service: Always setting a target to exceed expectations.
Diversity: Stamping the quality mark on a diversified community.
Global View: Focus on the world market for constant improvement.
Customer Satisfaction: Setting a chain reaction of satisfaction in each customer and creating reliability.
MISSION

"Creating value for customers by rendering quality products, services


and solutions at an affordable cost."
Will to win in the competitive world by exceeding expectations.
Achieving the hallmark of success, a platform to attract customers.
Treating every goal/target as a challenge.
Creating value at every angle/turn in each of the business units.
Motivation through team work.

CERTIFICATIONS
KGiSL is an EN ISO 9001:2008 company certified for its compliance to international quality standards and procedures
Continuing on its ever-consistent pursuit of quality excellence, KGiSL achieved the Capability Maturity Model for Software
(CMM) Level 4 certification benchmarking its quality services offerings at a global level
KGiSL complies to Payment Card Industry (PCI) Data Security Standard
Oracle, Java & Red Hat Linux certified training partner

CORPORATE SOCIAL RESPONSIBILITY


At KGiSL, we believe our responsibilities extend beyond business. That is
why we established the KG Foundation and SRT (Social Responsibility
Team) to provide assistance to some of the more socially and economically
depressed sectors of the communities in which we work.
The KGiSL SRT and KG Foundation are dedicated to enriching the lives and enhancing the futures of less fortunate
children and youth, families and the elderly with a focus on improving education, health care, rural development, social
services and destitute care. When it comes to environmental conservation, KG Group has always been at the forefront. As
we focus on our material aspects energy, water, emissions, and waste, we are committed to providing appropriate
technologies that enhance health and standard of living.
As our company has grown, this commitment has extended far beyond our own products and services and has been
amplified many times over through our network of partners, including governments, nonprofits and other organizations.

SOCIAL WELFARE
HEALTH CARE
EDUCATIONAL SERVICE

Tell us something about yourself - BPO FAQ


Tell us something about yourself - This is usually the first question you would face in any interview. The basic purpos

What according to you is a BPO? - BPO FAQ


What according to you is a BPO? - BPO stands for Business Process Outsourcing. When a company decides to outs
Why do companies outsource their work? - BPO FAQ
Why do companies outsource their work? - There are mainly four reasons for a company to outsource its work:.........

What are voice based BPOS? - BPO FAQ


What are voice based BPOS? - Voice based BPOs are those BPOs where you are required to talk to the customers.

What is off-shore outsourcing? - BPO FAQ


What is off-shore outsourcing? - When a work process is out-sourced to a different country which is not nearby it is

What is a call centre? - BPO FAQ


What is a call centre? - Call centres are voice based BPOs. These are usually used for sales, customer service or su

What attracts you towards a BPO? - BPO FAQ


What attracts you towards a BPO? - When you are asked this question focus your answer mainly on the growth of

What are your strengths? - BPO FAQ


What are your strengths? - To answer this question analyse the requirements of the position you have applied for a

Why do you want to quit your present job? - BPO FAQ


Why do you want to quit your present job? - If you are currently working or worked in the past, it is one of the most ob

How would you manage your accommodation? - BPO FAQ


How would you manage your accommodation? - This question might be thrown at you unexpectedly to see your reac
problem, you will manage.........

How do you rate your communication skills? - BPO FAQ


How do you rate your communication skills? - Communication skills play an important role in almost all the jobs you p

Do you know anything about our company? - BPO FAQ


Do you know anything about our company? - Answer to this question shows your level of interest in the job and comp

Why should we hire you? - BPO FAQ


Why should we hire you?, How long would you expect to work for us if given an opportunity?.........

If you were hiring for this position, what qualities would you look for? - BPO FAQ
If you were hiring for this position, what qualities would you look for? - A person in a particular role needs to have som

What is your expected salary? - BPO FAQ


What is your expected salary? - Dont jump at a figure when asked a question about expected salary. Put the ball bac

Would you like to ask any questions? - BPO FAQ


Would you like to ask any questions? - When you are going for a job interview, go prepared. Try to find out the latest