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Francisco G.


Phone Number: (956) 821-0223 E-Mail:

Work Experience

South Texas College College Connections 07/2016 Present

Student Services Specialist I McAllen, TX
Provides a positive, friendly and knowledgeable impression of the College; assists students with information for
successful college entrance.
Develops staff schedule to ensure appropriate Student Information Center and Call Center Coverage.
Assists with off-campus fairs and adopted local elementary level schools with activities such as college
awareness and financial aid fairs with high school advisors.
South Texas College Student Assessment Center 08/2013 07/2016
Testing Technician McAllen, TX
Provide friendly customer service by greeting visitors, students and staff.
Assist Testing Specialists in administering TSI examinations.
Inform students over the TSI Assessment Exam, ACT, SAT, and other exams.
Provide students and colleges with requested test records.
Maintain student testing records.
Proctor ACT examinations.
Hot-Shot Photo 01/2013 05/2015
Photographer Mission, TX
Provide excellent customer service and encourage a fun experience for the customer.
Work with children and adults of all ages to produce professional looking photographs for them to enjoy.
South Texas College Student Assessment Center 10/2012 05/2013
Work-Study McAllen, TX
Assist Testing Officer, Testing Specialists, Testing Technicians, and Department Secretary.
Inform students over the TSI Assessment Exam, ACT, SAT, and other exams.


South Texas College - McAllen, TX 08/2016 - Present

BS in Organizational Leadership
South Texas College - McAllen, TX 12/2015
AA in Psychology
James Nikki Rowe H. S. - McAllen, TX 06/2012
High School Diploma


HDI Customer Service Representative Certification

South Texas College Jaguar Academy
South Texas College Ambassadors Cross Training Academy
South Texas College Foto Werks Club (Club Advisor)
Computer Skills

Microsoft Office Word, Excel, Power Point, Oracle Fusion Middleware Forms Services
Publisher, Outlook. Argos Enterprise Reporting Solution
Insight Teacher Console
Adobe Creative Cloud Photoshop, Lightroom,
Managed Reporting
Illustrator, Acrobat Pro DC.