COURSE INFORMATION

1. Name of Course HUMAN RESOURCE MANAGEMENT

2. Course Code BUS2234
3. Name(s) of Academic Staff Ismail Reza Bin Abd Rahman
4. Semester and Year offered Semester 2, Year 2
5. Prerequisite (if any) Principles and Practice of Management (BUS1234)
6. Rationale for the inclusion of the course in the With having a good Human Resource Management, it can make
programme a companys activities efficient and effective. Therefore, it is
important to include this course in the programme to
comprehend students the importance of Human Resource
management in relation to managing Human Resource
activities.

7. Course Description This course is an introduction to Human Resource

Management. Human Resource Management is one of the key
areas of management in an organization, small or big sized
companies.

8. Credit Value 3
9. Course Outcomes At the end of the course, students will be able to:
1.Explain Human Resource Department functions, activities
and the uses of job analysis information. (C2)
2.Explain effective recruiting, testing and selection, and
interviewing. (C2)
3. Demonstrate training activity for organization members. (C3,
A3, P4)
4. Explain Monetary and Non-monetary incentives and benefit
and services based on performances. (C2)
5. Explain relevant collective bargaining and employment
relations plus describing a safe and healthy workplace
without accidents. (C2)

14. Assessment Methods and Types Methods Percentage

Quizzes 15%

Formative (60%) Tutorial Exercises 10%

Group Assignment 15%

Group Presentation 20%

Summative (40%) Final Examination 40%

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 Total 100%
16.Content outline of the course Topic

TOPIC 1: The Strategic Role of HRM

The Managers HRM Activities
The Changing Environment of HRM
Measuring HRs Contribution: Strategy, Metrics and
The HR Scorecard.
The New HR Manager

TOPIC 2: Job Analysis

The Nature of Job Analysis
Uses Job Analysis Information
Methods of Collecting Job Analysis Information
Writing Job Descriptions
Writing Job Specifications
Job Analysis in a Jobless World

TOPIC 3: Personnel Planning and Recruiting

Planning and Forecasting
Effective Recruiting
Internal Sources of Candidates
Sources of External Candidates
Developing, using application forms
Recruitment Practices In Asia

TOPIC 4: Employee Testing and Selection

Why Careful Selection is Important
Basic Testing Concepts
Types of Tests
Work Samples
Other Selection Methods

TOPIC 5: Interviewing Candidates

Basic Features of Interview
Common Interviewing Mistakes
Designing and Conducting An Effective Interview

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TOPIC 6: Training and Developing Employees
Orienting Employees
The Training Process
Training Needs Analysis
Training Methods
Managing Organizational Change And Development
Training And Development In Asia

TOPIC 7: Performance Management and Appraisal

Basic Concepts in Performance Appraisal and
Performance Mgt
Introduction To Appraising Performance
Appraising Performance: Problems and Solutions
The Appraisal Interview

TOPIC 8: Pay for Performance and Financial Incentives

Money and Motivation:
Individual Employee Incentive and
Recognition Programs
Incentives for Salespeople
Team Variable Pay Incentive Plans
Organization-Wide Variable Pay Plans
Incentives for Managers and Executives
Designing and Executing Effective Incentive Program

TOPIC 9: Benefits and Services

Benefits
Pay for Time Not Worked
Insurance Benefits
Flexible Benefits Program
Flexible Work Arrangement

TOPIC 10: Collective Bargaining

and Employment Relations
What is a Trade Union
Why Workers Join Unions
Collective Bargaining
Perspective Of Collective Bargaining
Conditions For Successful Bargaining
Negotiations/Ways to Settle Dispute
Collective Agreement

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17. Main references supporting the course
Additional references supporting the course
18. Other additional information
TOPIC 11: Employee Safety and Health
Safety And Health At The Workplace
Management Commitment
What Causes Accidents?
How to Prevent Accidents
Workplace Health Hazards: Problems and Remedies
1. Gary Dessler & Tan Chwee Huat, , (2009), HUMAN
RESOURCE MANAGEMENT: An Asian Perspective, 2nd
Edition Prentice Hall
1. Gary Dessler & Tan Chwee Huat, , (2006), HUMAN
RESOURCE MANAGEMENT: An Asian Perspective, 1st
Edition Prentice Hall
2. Gary Dessler, ( 2008), HUMAN RESOURCE
MANAGEMENT, 11th Edition, Prentice Hall
3. Manual Compilation (for internal circulation only)
Nil
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