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Senior Oracle DBA with 12 years of experience in Oracle Database Administration (DBA) and 5 years experience
in SQL SERVER database, Oracle RAC, Performance Tuning, Replication, Distributed Databases, OEM, Database
Design, Data Modeling, PL/SQL, Unix, Shell Scripting and OEM. Experience in Oracle E-Business suite 11i and R12.
Expertise in 12c, 11g and 10g on different UNIX environments like AIX, Sun Solaris, Linux, HP-UX, and Windows
Installation and Configuration of Oracle 12c Rel1 & Rel 2,11g Real Application Clusters (RAC) on different nodes
with Automatic Storage Management (ASM)
Experience and proficient with Oracle Grid Control 12c/13c, RMAN and Data Guard. Proficient with Oracle
12c/11G database features
Experience of Installing, Upgrading, Patches, TAR support. Duties included database creation,
tuning/reorganization, cloning, backup/recovery, user and security management, auditing, general
troubleshooting, and configuring servers.
Expertise in Upgrade and Migration of Oracle database to the higher version and other platforms using Oracle
Data Migration Assistant.
Troubleshooting Database performance using Automated Workload Repository and Automatic Database
Diagnostics Monitor.
Provide DBA Support to Development, QA and staging environments with Data Refreshes, Configuration, Unit
and Integration Testing
Create, maintain and monitor database instances in a distributed environment utilizing multiple versions of
Oracle Server. Perform database health checks.
Working with Oracle support, getting the latest Patches and upgrades from Oracle and keeping in touch with the
latest technologies of Oracle related products
Strong in Unix Shell Scripting, PL/SQL procedures and SQL* PLUS.
Excellent working with large Oracle Data files servers that have terabytes in size
Strongly interested in policy planning, developing and keeping up with ever-changing technology
Making optimal use of advanced Oracle features and specialized indexing wherever possible (IOTs, hash and
index clusters, function-based and reverse key indexes and more)
Troubleshoot and resolve any ongoing issues with Oracle technical
Experience with UNIX operating system, SQR reports, Informatica and a Dollar Universe (ORSYP) system.
Worked in retail systems, POS, warehouse systems, sales, accounting, storing, costing for raw material systems
and banking systems as well as responsible for all Oracle database duties in big companies.
Working experience with Oracle E-Business suite 11i and R12
Perform day-to-day troubleshooting of issues related to Oracle client/server technologies
Working experience with Microsoft SQL databases version 2005, 2008, 2012 and 2014 using sq. server
management studio tool.
Significant experience in the financial/banking, manufacturing, and mail distribution sectors systems
Able to learn quickly, think logically and understand abstract relationships and excellent communication and
interpersonal skills.

UNIX (SUN SOLARIS / HP), Red Hat Linux 5/6, Windows NT, 2000, 2008, Windows
Operating Systems
7, 10
Hardware IBM, HP- UNIX, SUN SPARC, Pentium PCs, Dell SAN
RDBMS ORACLE 12c/11g/10g/ 9i / 8i, SQL Server, MS-Access
ETL Tools Informatica 9.6, 6.2, SQL Loader
Languages Shell Scripts (SSH, SH), SQL, PL/SQL, Transact SQL, COBOL, FORTRAN, Pascal, Basic
GUI Forms 6i/4.5, Reports 6i/2.5, SQR, Clipper, FoxPro, Delphix, Comvalut backup, SQR
Database Technologies Toad 6.2, SQL plus, SQL Loader, SQL Developer, PL/SQL Developer, DPA

Jun 2016 - Present Enbridge Pipeline, Superior, WI

Sr Oracle DBA
Project Description: Worked at Enbridge Pipeline on CORE databases. These databases are so critical databases than need to be up and
running 24/7 and any outages will cause shutting down the pipelines and lots of money. I was working on apply
critical patches on Oracle homes and Grid infrastructure projects. I worked to move ASM disks to a flash faster disks
for high I/O and storage performance. I worked with OID, OAM for single sign on applications.
Created and maintained new databases using Oracle 11g and 12c (RAC and Non-RAC) on physical and virtual
machines using Oracle Linux with NAS and SAN storages.
Installed, upgraded, maintained and supported by Recovery Manager (RMAN) for Oracle 10g/11g and 12c
databases on Unix servers for Backup, restore, clone databases.
Worked on upgrading and applying PSU patch for ASM Grid infrastructures and Oracle homes for RAC and non-
RAC databases for production and non-production environments.
Executed ServiceNow tickets, incidents and tasks implementations for all users and applications requirements.
Worked on OID (Oracle Internet Directory) and OIM (Oracle Identity Manager) for a single sign.
Experience with Oracle, Microsoft SQL server and some knowledge using MariaDB
Worked on Toad, SQL server and PL/SQL developer tools. Plus, OEM and SQL plus to maintain Oracle databases
structure, Monitoring and optimizing the database performance.
Used Commvault to manage Oracle backups and restore.
Worked on Linux Solaris and red hat operation systems environments.
Analyzed existing strategies and provide recommendations to the IT Management to meet business
Used Delphix for database virtualization and cloning from production to non-production databases.
Implemented Oracle middleware and WebLogic servers and services (configuration and maintenance).
Installed and upgrading high availability OEM12C & OEM13C, monitoring and management of HA critical
database applications, production and non-production databases using OEM12c and OEM13C
Involved in Oracle 11g and upgrading project to 12c for RAC/non-RAC with physical standby databases.
Analyzed, tuned, created profiles, debugged databases, ASM storage, DR databases and generated ASH and
Automatic Workload Repository (AWR) reports for diagnostics.
Used OEM to create BI Publisher reports, build roles, creating groups, maintain jobs and backups.
Worked with large pipeline applications like Oil Accounting, MARS and CMT with over 100GB in size using ASM
and file systems volumes with over 200 concurrent users in Canada and US for each application.
Provided automation tool solutions for scheduling database and non-database jobs using Automic and Dollar
universe tool.
Used Oracle support knowledgebase to search for solutions, download software and working with Oracle
support to resolve database or application server problems. I've worked with different problems and opened
critical and non-critical SR's. I've provided Oracle support with all the information that they usually need for
diagnostics like logs, OSWatcher, TFA and debugging results to help them provide the solution.
Maintained complex and critical applications and systems (core systems) that must be 24/7 up and running with
no single outage.
Worked on testing and swinging databases between standby and primary databases.
Created Unix shell scripts to automate oracle jobs like cloning, backup and database scripts.
Migrated all OEM roles, jobs, agents, databases from old OEM releases to OEM13Cr2.
Created PL/SQL scripts and provide adhoc reports for other departments.

Environment: ORACLE 8i, 9i, 10g, 11g and 12c, RAC, DG, OEM10,11G, 12C and 13C, JIRA, Java, Weblogic 11g and 12c, SQL PLUS,
PL/SQL, SQL Loader, DBMS scheduler, SQL Developer, TOAD, Red Hat Linux 6, ASM, Delphix, Comvault backup,
Database visualization, SQL progress, OID, OAM, SSO, ServiceNow

Nov 2015 Jun 2016 City of Edmonton, Edmonton, Canada

DBA (Oracle and SQL server)
Project Description: Worked as Oracle DBA and provided Production and development support for many databases. I was working on
upgrading projects for Oracle (from 11g to 12c, RAC and Non-RAC, with and without DG databases) and SQL Server
databases (from SQL Server 2005, 2008 to 2014 with and without Always on) and working closely with Developers
and Architect to design application layout e.g. database capacity planning, file system layout backup strategy, data
Maintained and supported by Recovery Manager (RMAN) for Oracle 9i, Oracle 10g, Oracle 11g, Oracle 12c on
Unix, Linux and windows environments
Installed Oracle client and Oracle ODBC drivers on application servers.
Used Toad, SQL Developer, PL/SQL Developer, SQL PLUS, OEM tools.
Worked on different tools for databases diagnostic like OEM, DPA and Toad.
Installed Oracle databases on virtual machines using Oracle Linux with SAN storage.
Modified the database structure, as necessary, from information given by application developers.
Planned for backup and recovery of database information and proposed solutions for the system bugs and
resolving systems problems.
Worked on Oracle Enterprise Manager Cloud 12c release 2 to do most of the database administration duties.
Implemented Oracle RAC databases 12c (Standard edition) with multi nodes with ASM on SAN storage.
Have experience with cloning Oracle and SQL server database from production to test, dev and acceptance
Worked with vendors applications and support vendors to upgrade application databases.
Identified, resolved, or provided recommendations to other different kinds of the performance problems
ranging from Database performance problems to I/O hardware performance problems.
Worked on Microsoft SQL databases version 2005, 2008, 2012 and 2014 using SQL server management studio
Have experience with Installing, Upgrading, applying patching, monitoring, Analyzing, tuning, creating profiles,
debugging databases using OEM 11g, OEM12C
Have experience with generating ASH and AWR for diagnostics, Checking the databases health, ASM storage,
managing DR databases, building roles and maintaining OEM jobs and backups.
Executed large database applications (153 databases) RAC (Standard, Enterprise editions) with ASM, NON-RAC
with ASM, Filesystem with over 100GB in size and over 300 concurrent users.
Created many databases with/without DR databases that are with/without observers, automatic or manual
Worked with City of Edmonton that has some complex applications and like Government of Alberta size and
database complexity.
Involved with testing and swinging databases between standby and primary databases.
Created Unix shell scripts to automate oracle jobs like cloning, backup and database scripts.
Created PL/SQL scripts and provide adhoc reports for other departments.

Environment: ORACLE 9i/10g/11g/12c, MS SQL Server 2005, MS SQL Server 2008, MS SQL Server 2010, MS SQL Server 2012, MS
SQL Server 2014, Dell Compellent SAN, ASM, SQL PLUS, PL/SQL, SQL Loader, DataPump, UNIX SHELL Scripting,
PL/SQL Developer, TOAD, SUN-Solaris 10, Red Hat Linux 5/6, RMAN, RAC, DG

July 2007-Nov 2015 The Brick, Edmonton-Canada

DBA / Senior System Analyst
Installed and upgraded the Oracle server and application tools.
Worked on Oracle Forms and Reports Development and create difficult reports using SQR.
Created primary database storage structures (tablespaces) after application developers have designed an
Worked as project administrator to setup an automation tool (Dollar universe) and customize it work on Oracle
forms and replaced all UNIX shell scripts cron jobs to work on the new automation tool.
Worked with stability project to make sure that all the systems are up and running without any problems with
the optimum performance. In addition, I worked to Investigate and analysis the Oracle database locks and fix it.
Installed/Upgraded/Applied Patches and maintain Oracle E-Business Suite (Oracle Financials) versions 11i and
Have experience with optimizing the performance of the database by monitoring and tuning SQL statements.
Worked on Oracle Enterprise Manager Cloud 12c release 2 to do most of the database administration duties.
Have experience with using RMAN for databases backup and recovery processes.
Upgraded Oracle database versions (8i to 12c) and install new Oracle patches.
Installed Oracle databases on virtual machines using Oracle Linux (R5.9 to 6.5), IBM AIX, Sun Solaris and Red Hat
Linux servers with SAN storage.
Modified the database structure, as necessary, from information given by application developers.
Proposed solutions for the system bugs and resolving systems problems.
Created systems models, specifications for the user enhancements and service requests.
Worked on Informatica tools to resolve some system mapping and do analysis on the current systems.
Provided Adhoc reports for marketing and other departments to provide VIP events.
Worked as a part of Application management team and Im in charge to resolve Retail, WMS and POS system
bugs and the root cause for these bugs.
Used PL/SQL Developer tool to write PL/SQL scripts and fixing Oracle objects like packages, triggers, procedures
and functions, etc.
Worked with the payment server transactions and the communications with Moneris.
Implemented many Oracle databases versions 9i, 10g, 11g and 12c on different environments of Unix/Linux
servers with many CPU and larger than 4gb memory size and over 100 users (Retail/POS and WMS database
Worked on Microsoft SQL databases version 2008 using SQL server management studio tool.
Upgraded OEM from old version OEM11G to new version OEM12C and Applying OEM patches
Checked the database health, Monitoring, Analyzing, tuning, creating profiles, and debugging databases for
production and non-production databases and generating ASH and AWR for diagnostics and maintaining OEM
jobs and backups.
Worked with large retail and point of sale applications with over 200GB in database size that has all Canada wide
stores data using NAS and over 500 concurrent users.
Worked with many PMs (project managers) and provided technical solutions that helped them of making the
right decisions about the databases with high availability. I've built and maintained physical standby databases
using OEM
Used Oracle Metalink website to search and resolve Oracle bugs and workaround solutions. I've created many
SRs with Oracle support and worked with Senior Oracle supports to resolve problems.
Worked with development team to provide PCI (Payment Card Industry) to encrypt credit cards information for
production databases on retail system for credit card holder protection regulations and guidance to combat
identity theft.

Environment: ORACLE 9i/10g, SQL PLUS, PL/SQL, DG, SQL Loader, UNIX SHELL Scripting, TOAD, Oracle application server 10g and
11g, HP 11.11, SUN-Solaris 8, AIX, Oracle Linux, Automic (Dollar universe), PCI (Advance security)

Mar 2005-Jul 2007 Saudi Post, Saudi Arabia

Oracle Administrator
Involved in Database management, monitoring, performance tuning, backup and recovery of a production
Analysis, requirement gathering, documentation, business requirements, functional requirements, development,
deploying and testing.
Developed the Oracle PL/SQL Stored Procedures, Functions, Packages and Procedures.
Developed Oracle JOBS for executing the Stored Packages, Java Stored Procedures.
Created Tables, Views, Synonyms, Developed Oracle database Triggers.
Worked on E-Business Suite 11i release 11.5.4 on Application Server and upgrade to 11.5.10

Environment: Windows 2000 Server, UNIX, Oracle 8i and 9i, TOAD 7.4, Oracle E-business suite 11i, RMAN.


Organization Role Period

Icon Global Inc., Riyadh- Saudi Systems Developer and Trainer
July 2004 Mar 2005
Senior system Analyst
Bank of Jordan, Amman- Jordan May 2001 Jun 2004

Hayel Saeed Anam Group Senior System Analyst and DBA

Mar 1993 Apr 2001
Companies, Yemen
Computer Programmer and Programming
Shamsan Institute, Yemen Lecturer Feb 1992 Feb 1993

Bachelor of Science in Computer Science, Trinity College & University, USA,2001

Computer Science Diploma, Petra Community College, Jordan, 1989
IQAS assessment completed. Degree equivalent to a 4-year degree in computer science in Canada.


Oracle Certificate Professional (OCP) 2002

Internet application developer Release 6/6i 2002
Oracle Certificate Associate (OCA) Database 9i 2003
Oracle Certificate Professional (OCP) Database 9i 2004
HTTP programming, 2010
VIPP Programming Training, banking institute, Jordan, 2002
Java Script Training, Banking Institute, Jordan, 2002
HTML, Banking Institute Training, Jordan, 2002
Oracle Discoverer, ITCC Training, Jordan, 2003
Organizational Culture for Supporting Conversion and Quality Training, Banking Institute, Jordan, 2003
PHP Programming, HOTT, Canada, 2010
JAVA Programming, HOTT, Canada, 2011
Oracle Enterprise Manager Cloud Control 12c, Oracle, Canada, 2013
R12 x Install/Patch/Maintain Oracle E-Business Suite, Oracle, Canada, 2013