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HP Pavilion dv7 Notebook PC

Maintenance and Service Guide


Copyright 2011 Hewlett-Packard
Development Company, L.P.
AMD, the AMD Arrow logo, Athlon,
Phenom, Sempron, Turion, and
combinations thereof, are trademarks of
Advanced Micro Devices, Inc. Bluetooth is a
trademark owned by its proprietor and used
by Hewlett-Packard Company under license.
Intel, Celeron, Core, and Pentium are
trademarks of Intel Corporation in the U.S.
and other countries. Microsoft and Windows
are U.S. registered trademarks of Microsoft
Corporation. SD Logo is a trademark of
its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
Second Edition: May 2011
First Edition: January 2011
Document Part Number: 635468-003
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not
place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat
surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface,
such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the
skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC
adapter comply with the user-accessible surface temperature limits defined by the International
Standard for Safety of Information Technology Equipment (IEC 60950).
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Table of contents
1 Product description ........................................................................................................... 1
2 External component identification ................................................................................... 11
Top ..................................................................................................................................... 12
Buttons ................................................................................................................... 12
Keys ...................................................................................................................... 13
Lights ..................................................................................................................... 15
TouchPad ............................................................................................................... 16
Display ................................................................................................................................ 17
Front .................................................................................................................................... 18
Left side ............................................................................................................................... 19
Right side .............................................................................................................................. 20
Bottom ................................................................................................................................. 21
3 Illustrated parts catalog .................................................................................................. 22
Service tag ............................................................................................................................ 23
Computer major components ................................................................................................... 24
Display assembly subcomponents ............................................................................................. 33
Mass storage devices ............................................................................................................. 34
Miscellaneous parts ................................................................................................................ 35
Sequential part number listing .................................................................................................. 36
4 Removal and replacement procedures ............................................................................ 46
Preliminary replacement requirements ....................................................................................... 46
Tools required ......................................................................................................... 46
Service considerations ............................................................................................. 46
Plastic parts ............................................................................................. 46
Cables and connectors ............................................................................. 46
Drive handling ......................................................................................... 47
Grounding guidelines .............................................................................................. 47
Electrostatic discharge damage .................................................................. 47
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Packaging and transporting guidelines ........................................ 49
Component replacement procedures ........................................................................................ 51
Service tag ............................................................................................................. 51
Computer feet ......................................................................................................... 52
Battery ................................................................................................................... 52
Optical drive .......................................................................................................... 53
Hard drive ............................................................................................................. 56
RTC battery ............................................................................................................ 60
Memory module ...................................................................................................... 61
WLAN module ........................................................................................................ 62
Keyboard ............................................................................................................... 65
Top cover ............................................................................................................... 68
Fingerprint reader board .......................................................................................... 72
Power button board ................................................................................................. 74
Display lid switch board .......................................................................................... 76
SD Card reader board ............................................................................................. 78
Bluetooth module .................................................................................................... 80
USB board ............................................................................................................. 82
Front speakers ........................................................................................................ 84
Power connector cable ............................................................................................ 86
System board ......................................................................................................... 87
Fan/heat sink assembly ........................................................................................... 91
Processor ............................................................................................................... 95
Optical drive cable ................................................................................................. 99
Rear speakers ....................................................................................................... 100
Subwoofer ........................................................................................................... 102
Display assembly .................................................................................................. 103
5 Setup Utility (BIOS) and System Diagnostics .................................................................. 111
Using Setup Utility ................................................................................................................ 111
Starting Setup Utility .............................................................................................. 111
Changing the language of Setup Utility .................................................................... 111
Navigating and selecting in Setup Utility .................................................................. 112
Displaying system information ................................................................................. 112
Restoring factory settings in Setup Utility ................................................................... 113
Exiting Setup Utility ............................................................................................... 113
Updating the BIOS ................................................................................................ 113
Determining the BIOS version .................................................................. 114
Downloading a BIOS update ................................................................... 114
Using System Diagnostics ...................................................................................................... 115
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6 Specifications ............................................................................................................... 116
Device specifications ............................................................................................................ 116
17.3-inch display specifications ............................................................................................. 117
Hard drive specifications ...................................................................................................... 118
7 Backup and recovery .................................................................................................... 119
Restore ............................................................................................................................... 119
Creating restore media ......................................................................................................... 120
Performing a system restore ................................................................................................... 121
Restoring using the dedicated recovery partition (select models only) ........................... 121
Restoring using the restore media ............................................................................ 122
Changing the computer boot order .......................................................................... 122
Backing up and recovering your information ........................................................................... 123
Using Windows Backup and Restore ....................................................................... 124
Using Windows system restore points ...................................................................... 124
When to create restore points .................................................................. 124
Create a system restore point ................................................................... 125
Restore to a previous date and time .......................................................... 125
8 Power cord set requirements ........................................................................................ 126
Requirements for all countries ................................................................................................ 126
Requirements for specific countries and regions ....................................................................... 127
9 Recycling ...................................................................................................................... 128
Battery ............................................................................................................................... 128
Display ............................................................................................................................... 128
Index ............................................................................................................................... 134
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1 Product description