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Take Assessment - DsmbISP Chapter 1 - CCNA Discovery: Working at a Small-to-Medium Business or

ISP (Version 4.0)

1 What was the original purpose of the Internet?

voice communication

2 At which point do individuals and small businesses connect directly to the ISP network to obtain Internet
at a POP
at an IXP
at a Metro Ethernet link
on the ISP extranet

3 Which two things can be determined by using the ping command? (Choose two.)

the number of routers between the source and destination device

the IP address of the router nearest the destination device

the average time it takes a packet to reach the destination and for the response to return to the source

whether or not the destination device is reachable through the network

the average time it takes each router in the path between source and destination to respond

4 What is the maximum T1 transmission speed?

56 kbps
128 kbps
1.544 Mbps
2.4 Mbps

5 Which network support services team identifies whether the client site has existing network hardware and
circuits installed?
customer service
help desk
network operations
planning and provisioning

6 The IT manager of a medium-sized business wishes to house the company-owned web servers in a facility that
offers round-the-clock controlled access, redundant power, and high-bandwidth Internet access. Which ISP
service will fulfill this need?
web hosting
planning and provisioning
application hosting
equipment colocation
Tier 1 ISP services

7 What three support service teams are commonly found within an ISP? (Choose three.)

help desk

computer support

application readiness

network operations center

planning and provisioning

implementation and documentation

8 What interconnects the Internet backbone?

satellite dishes

9 When did the Internet become available for use by businesses and consumers?
10 What information is contained in the numbered RFCs maintained by the IETF?
the rules for acceptable use of websites and e-mail
the descriptions of various hardware components that connect to the Internet
the specifications and rules for how devices communicate over an IP network
the standards for cabling and wiring for local Ethernet networks


Refer to the exhibit. Which command generated this output?

Router# traceroute
Router# nslookup
Router# ping
Router# telnet

12 Which ISP network support systems team will typically contact the customer once a new circuit is ready and
guide the customer in setting up passwords and other account information?
help desk
customer service
network operations center
on-site installation team
planning and provisioning

13 Which network support services team is responsible for testing a new customer connection and for monitoring
the ongoing operation of the link?"
customer service
help desk
network operations
on-site installation

14 What feature allows network devices to be scalable?

a fixed number of interfaces
ease of repair
low maintenance requirements
low cost

15 What is the purpose of an RFC?

to provide the connection point for multiple ISPs to the Internet
to document the development and approval of an Internet standard
to connect a business to an ISP
to provide data communication services to ISP customers
to monitor network performance and connection status of ISP clients

16 What are three main types of high-bandwidth connection options used by medium- to large-sized businesses?
(Choose three.)


cable modem


metro Ethernet



17 Which network utility helps determine the location of network problems and identifies routers that packets trave

18 What units are used to measure Internet bandwidth?

bits per second
bytes per second
megabytes per second
packets per second

19 Which statement describes a function of a Tier 1 ISP?

peers with other similarly sized ISPs to form the global Internet backbone
uses the services of Tier 3 ISPs to connect to the global Internet backbone
pays Tier 2 ISPs for transit services to connect across continents
limits the offered services to small geographic areas

20 Which of the following start the test of destination reachability?

echo request issued by source
echo reply issued by source
echo request issued by destination
echo reply issued by destination